Great flight, comfort, and staff. Prefer tv in back of seat but watching on phone will do
Great flight, comfort, and staff. Prefer tv in back of seat but watching on phone will do
Happy attentive flight crew. All in all good flight the night flight works well. Getting into Mexico City early so you don't get caught up it all the immigration and custom ques, additionally, this helps when exiting the airport and crossing the city to your final destination. All works very well and would do it again
Some entertainment and food/snack service would have been nice
All the pessengers should be wait in a line útil the creo and piloto are arrived.
Planes seat could be bigger very uncomfortable for tall humans.
Atraso de dos horas y media con vuelos sobre vendidos
Great airplane The confort was within the high standards. My only little problem was That all the movies ( only 3) was on Spanish, even though I was selecting the audio on English it didn't happen. After that I highly recommend aeromexico
1 hour waiting for suitcases to come out traveling in business class and food in business class is a sandwich? Avoid Aeromexico .
Aeromexico es siempre una buena opción, relación precio calidad adecuada!
Business class was economy with a table in the middle seat. That is worse than economy. No food and no entertainment. Very poor representation.
Newer plane with large seats. No meal, but snacks were plentiful. Inflight entertainment was good but movies were dated.
I think the seats on some of their planes are uncomfortable. You can be ok on a short flight of two hours but no more than that. The delays, and also the refreshments on the plane were not enough.
Ac was broken so we deplaned, waited 2 hours, taxiing for takeoff they said the plane would not fly so we went back to the gate and got a new plane which took another hour. In all a 4 hour delay for an 80 min flight.
Terrible, oxygen masks were deployed mid-flight. We returned to airport. Took additional 12 hours to get home.
Turbulence was bad and flight attendants gossiped about going to the bar and dating. Could have better awareness.
We were delayed bc ground crew gave the flight crew the wrong paperwork. We taxiied to the runway then back to the gate to get the correct paperwork that no one bothered reviewing the first time we pushed back. Boarding was rude and stressful like it always is. Gate agents and flight attendants are all over 55 years of age, embittered by years of underpayment From AA leading to their passive agressive bitchiness for no reason.
Boarding time was easy & quick. Crew was excellent. In-flight entertainment was great/easy. Seats are too small and not enough room between rows: felt like a sardine/very cramped.
lounge was the highlight - seats weren't that comfortable - it was a full flight but no complaints
First of all , lucky I caught our flight changes and we actually flew into chicago then Fort Myers
Ground crew forced me to double pay for infant international charges, when I complained about this and told them, with proof, I already paid they threaten to not allow me on the plane because I was “being rude”. Horrible ground management, horrible airline.
Terrible Ticketing and Check in process. I learned that AA unilaterally cancelled my premium seating from PHL to CLT and from CLT to JAN. They did, however, refund my money, but my seating was subsequently severely downgraded. They didn’t have a seat for my unless I paid for it! Not cool! Consequently, Check-in took 45 min. AA is usually great, but this was my worst experience with AA ever. Appalling they they arbitrarily cancel my seats threatening loss of flight if I didn’t pay for a seat!!!! -John
The crew on board were all very pleasant and happy to help. The flight had the old business class seats. The departure board in the business lounge did not update and kept on saying ' gate open' but never said boarding. When I got nervous about the departure time and walked to the gate I was told off rudely for being late.
Offered vegetable curry when it was actually tofu which I don’t care for.
Entertainment catalog certainly needs an upgrade to include better and latest content. Food was not good at all - they need to cook something edible. Five starts to the crew and on tim performance of British airways though!!
Horrible seat allocation. Boarding was slow. Food was average and so was entertainment. The TV terminal didn't work and so had to use remote.
Having traveled from Canada through Seattle -London-Edinburgh with only carry on ( to keep trip uncomplicated ) We had to check our hand luggage at the gate as flight was full This was really annoying since due to their late flight in from Seattle we’d missed our orginal flight to Edinburgh and had been put on a flight four hours later We had no checked luggage with no need to go to the baggage carousel Very annoying
perhaps eye contact with the cabin crew, instead of abruptness and an impatience to serve.
The check at Accra was very bad . I had to be in the queue for solid two hours simple because your staff were pushing people and lifting the balustrade for them to jump the queue. This situation made us very made with your Accra check in crew. I have video of what I am putting across and I am happy I have the opportunity now.I can send the video to you if you are ready to punish those involved.
Economy seating has been dumbed diwn so far that it is uncomfortable for an average adult. Too small, too cramped, no room to move, and hard as a rock.
International flight from CCU to MIA . paid 1235 dollars at this low season. NO CHECK IN BAGGGAE ALLOWED ?????????????? NOT EVEN ONE?????????? Never ever I will even thing about buying tickets and flying with them again. Just A BIG NO
Crammed seats for a 9 hour flight. Entertainment selections very limited