Daily cleaning, installation of cabin HEPA filters on flights from Vancouver Intl to Reykjavik
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|October||Best time to beat the crowds (18% less expensive on average)|
|December||Most popular time to fly (21% more expensive on average)|
Average price round-trip
|C$ 811||(avg. price over the last 2 weeks)|
Good deal round-trip
|C$ 542||or less|
Good deal one-way
|C$ 308||or less|
Usually, the lowest prices are found on flights leaving in the afternoon. To get the best price, you should avoid flying from Vancouver Airport to Reykjavik in the evening
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Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Reykjavik from Vancouver Airport up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "Free entertainment"
Cons: "More comfortable seating"
Pros: "Fly attendants have no knowledge of hospitality. They arguing with customers and refusing to assist, blaming on company policies. My friends were assigned seats next to a toilet. No folding options. One of our friends has a back pain problems and got stuck for 5 hours. There were seats available upfront and Manager Gina could simply change our seats instead of dry “there is nothing I can do” I am not recommending this airline."
Cons: "Got delayed"
Pros: "Boarding was very efficient. Flight attendants were helpful and kind and seemed to care."
Cons: "We booked basic seats knowing we might not sit together however we did not know they would separate children. They put my husband and I in an exit row and my daughter at the back of the plane with strangers. I was not comfortable with strangers being responsible for my child. I assumed they would seat children with at least one parent. We did ask to move at the gate and the accommodated us with the last row on the plane. No recline, no window, and right next to the bathrooms. We took it to be with our kid but this policy needs to be revised. Kids should always be seated with the adult responsible for them... who knows what kind of person might end up next to my child. Not to mention if she had needed something is the stranger gonna take care of it? It’s just a bad practice imo."
Pros: "Smooth flying!"
Cons: "Better & more snacks.....no ice?"
Cons: "Delayed departure"
Cons: "We always board with Sky Priority but the agent took us off the line until Comfort Plus boarded. It was embarrassing to my husband and myself."
Pros: "The ability to charge my cell phone via USB ports. Also the movies on long flights is really nice"
Cons: "Quicker way to get off plane"
Pros: "Free movies"
Cons: "Bad food, cramped seating, slow food service"
Pros: "crew was amazing"
Cons: "there was water leaking from window during landing and the food was not hot and was just bland and uncooked"
Pros: "Small plane without bells and whistles and no middle seats."
Cons: "The internet would not work. I couldn’t use any of the inflight entertainment."
Pros: "The crew was very friendly and helpful. With the plane full they managed to serve all with smiles on their faces and solved all problems, including cabin luggage problem."
Cons: "Late and bumpy"
Pros: "Crew was great seats comfortable but quite near back my connecting flight I had to get my seat when I got to the airport I was second from the back but close to washrooms"
Cons: "There was no entertainment on second flight but I didn’t use it anyway On second flight washroom was not very good my scarfe dropped on the floor and was wet and yuckie"
Pros: "Everythg was perfect"
Cons: "Have some headset so people can watch movies in the plane"
Pros: "Even in the absolute freezing (-40F) the plane landed an hour early into Minneapolis. Was only delayed 20 minutes leaving. Crew did amazing to get the plane going."
Pros: "Crew superb"
Cons: "Better food at a homeless shelter..ugh.."
Pros: "Food was great Legroom was excellent Stewardess super nice Was able to sleep"
Cons: "No leg rest"
Cons: "plane was a bit old. tiny tv screen"
Pros: "Not comfortable and not helpful"
Cons: "Some rude staffs , not helpful"
Pros: "Service on tme"
Cons: "Small plan"
Pros: "That was a treat since I don't expect the option to watch movies on short flights Also, thank you for the healthier snack items- keep moving in that direction please!"
Pros: "good flight and pleasant staff"
Cons: "no vegetarian option in business class therefore nothing to eat for me for whole flight. also sky lounge very poor"
Pros: "Good movie selection"
Cons: "Just about everything else was mediocre"
Cons: "The flight was cancelled. Kayak should know that. I got about 15 message s from you about a flight that was cancelled 24 hrs ago. That is not helpful."
Pros: "Flight was good."
Cons: "we had a l long wait getting to the gate. Once we are the gate the delta staff had a hard time getting a wheelchair victim on the plane."
Pros: "Fast, orderly boarding."
Cons: "These planes are too small. I’m average in size but women have hips and it’s not easy fitting into the seats. Why are they stacked so closely together? It’s ridiculous."
Cons: "We waited 3 hours for the tarmac in Seattle On Christmas"
Cons: "I booked through kayak and received an e-mail saying "you're booked!" with a flight itinerary and everything and then I got to the airport and they told me I had no ticket to get on the flight and no payment had ever been made and that to get on the flight I would have to pay over $1000 for a seat !!!! The original ticket I bought was under $400. I was NOT happy with this at all - Kayak screwed me over and I expect compensation."
Pros: "I got upgraded to comfort + which was great. quick flight, was even early"
Pros: "The food is delicious and there are healthy choices, the staff helped me put my carry on into the overhead bin, which was super helpful because I'm only 5ft tall"
Cons: "The entertainment selection was not that good. They had some new movies but nothing you could turn your brain off to. The selection on my second 50 minute flight with delta had more options and variety than my 14 hour korean air one..."
Pros: "Boarding went smoothly. We were on time. Attendants were excellently friendly and efficient. That is so nice to not have a grumpy flight attendant. Drinks are ridiculously priced, but I wasn't suprised. Great flight."
Cons: "The flight is delayed 3.5 hours."
Pros: "Flight arrived early!!"
Pros: "Good selection of free, in-flight entertainment."
Cons: "Our flight was delayed on the runway, but that wasn't the airlines fault."
Pros: "Crew was nice and friendly, boarding was fast, on time and overall service was excellent"
Cons: "The plane was small so not a lot of space and didn't offer food other than one beverage"
Cons: "My flight got cancelled without letting me know in advance I was in the airport and spent me hours to switch a flight I ended up arriving at a different airport and need to spend more money for über"
Pros: "The entertainment is always great on delta and they have new snacks now!"
Cons: "Cabin service took a bit longer than normal and we were stuck on the tarmack for at least 30 mins waiting to take off. Not anyone’s fault, just annoying"
Pros: "Majority of the crew was pleasant"
Cons: "One flight attendant was EXTREMELY rude to me for no reason"
Pros: "the flight was on time and the staff very helpful"
Pros: "Comfortable plane"
Cons: "Travelled with some guys straight out of the Hangover movies. Going to Vegas for a Bachelor party and ogling and making comments on the flight attendant and other passengers! Nothing delta can do about that, It's part of life..."
Cons: "Flight was delayed substantially. Sat on the plan 40 minutes before taking off after already being 30 minutes delayed."
Pros: "Crew was great. The video game quiz re knowledge of cities worldwide was entertaining and educational"
Pros: "People are good"
Cons: "Flight delays!"
Pros: "Flights were on time and we were able to get on SN earlier connecting flight in Atlanta with no extra charges"
Cons: "I didn't like having to change planes"
Pros: "Very informative staff"
Cons: "Was late"
Pros: "Nice flight attendant."
Cons: "Both legs of the flight were delayed, requiring long stays on the tarmac."
Cons: "Flight was booked via Princess for a cruise. Flight from Vacoouver to LAX was through Delta partner Westjet. One schedule number and flight number for Delta, a different set of numbers for Westjet. Westjet requires you call them for seat assignment for a fee. Just not smooth!"
Cons: "There was a dilay"
Pros: "I had a connection flight which would not be for another 11 hours so I left the airport to get some sleep coming back the same carry-on I have with me now cannot come with me they want me to pay 40euro. In the meantime the flight is 40% empty and plenty of over head and yes is the same size of plane I came in the first place. However the agent was nice after I explain my situation she not charges me."
Cons: "Same airline coming from one place have different methods it’s a bit confusing."
Cons: "There was loud, annoying static over the intercom off and on."
Pros: "Seats were ok and crew was kind and professional. Food was terrible on all flights. They gave mayo or cheese or something I can’t figure out in a sandwich on multiple flights. That thing though slightly different was terrible every time. Also gates changes and pilot landed in wrong part of the airport for its-fra leg and we had to have passportA checked while exiting the plane and had to take a bus. My transit time was short but gladly made it"
Cons: "I missed my second leg from fra-ist. The gate was changed and I was given wrong directions by airport employees so I went through a very long and painful wait at a security line that I didn’t need to go through had the airport info employees knew what they were doing or saying. I ended up missing the flight because of repeated wrong directions"
Pros: "Nice crew short flight."
Cons: "Not much flight was too short to say"
Cons: "Again, there was not enough time between flights. It was a HUGE rush in Denver to get to my next flight, and I almost missed it."
Pros: "Crew excellent...seats small and not too comfortable for business class."
Pros: "Crew very friendly"
Cons: "Lufthansa continuosly treats repeat customers like milk cows. The new ‘light fare’ is a genius way to charge the same as before with ZERO customer support."
Pros: "The food was really good! I don’t expect much from airlines but I feel like I got a real meal on board (two of them!)"
Cons: "We were delayed taking off and there were three screaming babies, but there’s only so much they can do about that."
Cons: "Due to a delayed flight the night before, we were rescheduled and consequently missed another flight. Nothing was done about this since it was a separate trip. We had to pay another $1300 for new airline tickets to get back to the US."
Pros: "The crew was polite and efficient. Moved very well around sleeping passengers sprawled feet. The shortcomings of the flight had to do with being in a tail section of an economy class in a packed transoceanic flight."
Cons: "At the beginning of the long flight the cabin was chilled, which made me happy I had my hooded sweatshirt with me, but at the end it was hot and stuffy. There was no air regulation available from the seat, only light."
Cons: "Better time management."
Cons: "We missed our connection due to the delay and they could only rebook us on flights that made us miss an entire day or our vacation."
Pros: "Crew good, food good, plane clean"
Cons: "Temperature on plane was warm."
Pros: "Terrible flight. Super tight seats. Major airport delay to take off and land. Overall not a good experience."
Pros: "Staff was helpful and kind. Entertainment had variety."
Cons: "Flight ran out of chicken meals fast, forcing the rest of the plane to have vegetarian instead. I was sat in 41G. Awkward seating arrangement. Worst seat ever! Super cramp, making a 9hr flight very uncomfortable."
Cons: "Larger seats! More legroom! No seats which don't recline. Specifically, the seat in front of min reclined -- literally into my lap, since my knees were against the back of that seat ALL the time. Min didn't recline, since it was too close to a partition."
Pros: "entertainment was good"
Cons: "the flight attendants were mostly absent. The flight attendants on the other side of the aisle were much more attentive and nice"
Pros: "Crew was nice. I will go again with Lufthansa."
Cons: "It was Air Canada. Terrible service. Staff needs education on where to take travelers thru the immigration locations. Wasted time going to different locations and time is an essentence! Too many changes of staff from one location to another when it came with wheelchair assistance. One staff was on her personal phone!!! Had 3 different changes of hands then still did not get us to the right terminal, had to run to make the flight! Is that how you treat a 86 years old traveler?"
Cons: "Few toilets for two sections and seats too close, if it is not uptight the seat in front of you. You can not enjoy and watch movies."
Pros: "Service was excellent, food was good, everyone was friendly and nice."
Cons: "Everything was OK."
Pros: "Seat had spacious leg room entertainment was very good"
Pros: "Very comfortable flight. Excellent take off and landing. Liked the extra legroom in coach for a bit more $$. Super friendly & professional crew. PA system was very difficult to understand."
Cons: "the food was a bit bland. Selection of movies very limited"
Pros: "Sandwiches seeved"
Cons: "Plane was 1/2 hr late due to computer issues"
Cons: "Flying for funeral and they changed my destination from 2 flights to 3 because of a 3hr delay. Nobody cares about your wellbeing"
Pros: "Excellent service like always Lufthansa! Very good food, nice entertainment, excellent crew!"
Cons: "Delayed by two hours. Made me miss my connection. Also it is far too cramped for anyone who is tall. We need more leg room"
Pros: "The flights were on time, we made a 1 hr 5 min connection with no fluster. Dinner was one of the best airplane meals, breakfast a little less so"
Pros: "on time Family Check in that the flight was not booked out"
Cons: "The flight kept cancelling then company offers indirect flight temptations new flight I had to take 6 hour train I hope Lufthansa compensaye"
Pros: "Flight attendants were helpful without waking up passengers wjo wanted to sleep."
Pros: "The Staff and the available entertainment at the seat."
Pros: "Great crew. Leg room reminded me of old days flying comfort."
Cons: "Flight was continually delayed, 15 by 15 minutes until 4 hours had elapsed."
Cons: "They tell you to download the app for entertainment but it doesn't work. No entertainment on the flight and no food unless you pay. The service sucked."
Pros: "every thing was good, so comfortable for a long flight"
Pros: "Safely got to Munich at last"
Cons: "Flight was 1.5 hours delayed overall. Gate was changed, arplane had to be replaced. Replacement was so far away that bus transportation to the plane was necessary. Crew wasn't too attentive."
Pros: "Same as above."
Cons: "Same as above."
Cons: "This was an Air Canada flight. Time in line to check baggage in Frankfurt was 2+ hours, baggage was lost but arrived the next day at our destination. Unable to check-in online ahead of time for unknown reasons. Overall the Air Canada ground experience was pretty bad, but the crew/meals/entertainment was good."
Cons: "Plane was very late; boarding late; short flight so no food or entertainment, but not really a problem. Overall condition of plane was mediocre at best -- old plane, not particularly clean. It was actually Air Canada. If that is a partner of Lufthansa, very disappointed. Would not fly Air Canada again, but LOVE Lufthansa."
Pros: "Airline crew very friendly and courteous throughout entire flight"
Cons: "Where to begin? During the booking process, there was no indication my travel partner and I would be flying Air Canada, and not Lufthansa. We were seated in the last row of the plane with painfully little legroom — even for two women of relatively small stature. The plane was not equipped with modern conveniences of operational wifi, music, or any other means of entertainment over the ten-hour flight. We were nearly an hour late to depart, but were unable to hear anything over the speakers regarding the cause for the delay, nor could we hear any of the flight attendants' safety instructions. What we could hear, however, was the surprisingly loud and nearly constant DINNNGGGG of the passengers' call buttons as they summoned the flight attendants. Because the flight was an overnighter, we attempted to sleep, but it was nearly impossible to do so due to the noise. I had earplugs in and could still hear the chimes, which were positioned right above our seats and made for an unpleasant experience and cranky travelers. The food was subpar as expected, but it would've been nice to be surprised with something resembling a fresh piece of fruit or vegetable. The flight crew was polite and one of the attendants took pity on us and offered a complimentary shot of whiskey, which partially alleviated the discomfort of the experience. That man is a saint and we surely hope he is better taken care of by this airline than we were. Overall a miserable experience. Will definitely rethink flying both Lufthansa and Air Canada in the future."
Cons: "The monitor at my seat wouldn't load and when rebooted displayed only 9 movie choices and very limited audio book selections."
Cons: "Lufthansa sharing code with United wasn't pleasant at all."
Cons: "Flight delayed. Pilot told us we would arrive on time anyway, but we were very late and our luggage did not make the connecting flight."
Pros: "Check-in was easy, and boarding went quickly. I got the seat of my choice in Economy, and was very comfortable. Food coming from Germany was good, especially the breads! The crew was numerous and very attentive and pleasant. This was my first time flying Luftansa, and I would definitely fly with them again."
Cons: "The biggest complaint I have was that one of the restrooms in my section was out-of-order. That meant a lot of waiting, but everyone was understanding and good about taking turns. The movie selection could have used a bit more mystery type films, but that is my taste. I did watch a few movies I hadn't seen."
Pros: "I liked the entertainment part: movies are good, crew was pretty nice"
Cons: "I didnt like the boarding process bacause it wasnt in order, also airplane crew started feeding passangers in 3 hours!!! after we took off. I started thinking that it is not included in my ticket!"
Cons: "It turned around and we were stuck in Frankfurt for the night."
Cons: "It was not Lufthansa but United Irlines. I wish it was Lufthansa."
Pros: "I liked the in flight movies"
Cons: "Can't say there was anything I didn't."
Pros: "Crew nice and courteous"
Cons: "More comfy Seats, with non conflicting armrests"
Pros: "The crew was excellent and the seat room is generous compared to some Canadian airlines."
Cons: "Can't comment on the food as none was paid for"
Pros: "First flight to Iceland was 7.5-8 hours long, and no meal were provided! There’s only refreshments. It’s over dinner time god sake and long hours."
Cons: "Let’s passenger know there’s no meal provided in advance. They can atleast grab something at the airport or pack some snacks"
Pros: "The opportunity to check in on line thanks to you Kayak"
Pros: "The bigger more comfortable seats on this flight were so nice. The complimentary beverage and food was nice also."
Cons: "Boarding from the tarmack and having to carry our bags up many stairs to get on the plane! Not so nice when you are an elderly person."
Cons: "The aircraft was too small- was kicked off the flight and rebooked for a different airline hours later"
Pros: "I commend your overcoming difficulties. As a former military officer, I admire the way the ground crew and everyone else involved reacted to adversity. There was a gate change, PA systems did not work, buses had to be arranged, luggage had to be hustled from late flights to waiting flights. All of this was accomplished. I caught my flight to Washington IAD and both of my bags arrived. I know that you receive a lot of criticism from passengers when things go wrong. In contrast, I'd like to praise you for what you did when things went wrong. Well done!"
Cons: "The only reason that i gave your food an "good" is because I did not have any of it. But the beverage services were timely."
Pros: "I wish there were small snacks free of charge."
Cons: "Not serving food for free on international flights !"
Cons: "Airport in Iceland cannot accommodate the number of passengers that fly through there. Long lines, no seats, standing for hours. I won't fly Icelandic air through Rejikyvik again. Also the plane departing from IAD to Iceland was old and uncomfortable. Overall, I feel that I had to run the gauntlet of discomfort and tedium before I could actually enjoy my trip----as if the suffering was part of the package. This airport impacts the flight itself. Now we are supposed to accept an hours delay without apology as if that's ok. Standing in line at the airport for two hours in Iceland just makes me commit to traveling less and becoming more selective in my choice of airlines."
Pros: "Excellent selection of Icelandic films!"
Pros: "Like boarding from back to front. Enjoyed my hot tea. Seats are both wide enough and with enough leg room for a rather long legged person. Flight was basically on time."
Cons: "Would have appreciated being able to recline a bit more - but not serious. Would appreciate a little snack with my drink."
Pros: "This flight was on time with no issues."
Pros: "Kids get activities and a special meal box. Flight attendants were helpful in making our row restful for my kids to sleep. Nicer flight than I expected."
Cons: "Nothing - would fly again!"
Pros: "Very nice to my guitar. Not distracted by large amounts of televisions."
Cons: "Broken luggage upon landing in Paris. One handle missing and the second broken. KEF is small and narrow and has very expensive food and drink."
Pros: "The price was right. Lots of entertainment options. Amenity kit was nice. Staff/crew very pleasant."
Cons: "Seats were not as comfortable as business class seats on other airlines I have flown."
Cons: "On a long fliggght"
Pros: "The seats were comfortable and not as cramped as other airlines. I wasn't prepared for the exchange rate, the cost of food purchased on the plane showed up as dollars on my debit card account."
Pros: "I really appreciated the USB port built into the seat so I could charge my gadgets. The flight wasn't packed so I didn't feel claustrophobic. It was a fantastic experience there and back."
Pros: "Non stop great service"
Pros: "Adequate space around seat; movies"
Cons: "Flight delayed >hour with passengers already on plane which made being on a 7+ hour flight even longer; terminal at Reykjavik was very crowded without adequate seating; food very expensive and long lines."
Pros: "Enjoyed travel videos about Iceland that you could watch before arriving."
Pros: "They were kind staff"
Cons: "My head jack was broken.... I had to hold it the entire time for it to work"
Pros: "Short transit. Although the first leg of my flight was delayed by more than 1h 30 minutes, they arranged for quick transfers at Reykjavik airport and we arrived almost on time at final destination."
Cons: "No free food is served on board so make sure to bring your own food or be prepared to buy your meal on board (they don't accept cash, only bank/credit cards)."
Pros: "Customer service was amazing. Always smiling and making sure I had everything I needed for a comfortable flight"
Cons: "Lost my luggage on my arrival to Germany. It was however delivered to my place of stay two days later which was fast!"
Pros: "2 free checked bags, nice flight attendants"
Cons: "Minimal leg room"
Cons: "Delayed an hour"
Pros: "The entertainment on the seat computer is excellent - lots of choices."
Cons: "This is a fairly short flight, but, as usual, the leg room is insufficient, and I'm only five feet. I felt bad for my six foot husband."
Pros: "Friendly staff, clean aircraft. Was very pleasantly surprised at how organized, clean, and neat things were. Will definitely be flying Icelandair again and will recommend to others. Also planning a trip to Iceland because it was just that great!"
Cons: "Terminal seating was limited but I believe they are renovating or under construction to address this issue. Was not that big of a deal to me or my boyfriend because we had been sitting for hours anyway. We just made ourselves comfortable on the floor."
Pros: "Friendly crew, nice aircraft, enjoyable entertainment options. Overall a nice experience."
Cons: "Food was only available by purchase."
Pros: "Very easy and phenomenal time."
Pros: "Easy booking, checkin and boarding process. Overall a smooth experience."
Cons: "The seats were not of the typical comfort level that I have had on other international flights. It felt more like a longer-than-usual domestic flight."
Pros: "Friendly crew Entertainment system at each seat Good price"
Pros: "Price was good, very competitive, offered a no cost stop over in Iceland, free checked luggage a definite plus"
Cons: "Entertainment options such as movies was less than expected, no food incl, uded in price"
Pros: "Entertainment. Very comfortable leg room. Professional and friendly crew. I liked the free bottle of water when boarding."
Cons: "Everybody boards at once. Just need to get first in line. No charge for checked bags."
Pros: "I LOVED the lights on the ceiling intended to feel like aurora. So beautiful to look at."
Cons: "The TV for my seat was broken. (touching the screen had no effect). So I could not watch a movie."
Pros: "pillow, blanket, bottled water were all standard service which most airlines do not offer. friendly and professional staff. great movie options on tv."
Cons: "They should at least give some snake"
Pros: "My original seat was next to a woman with a baby so the flight crew asked if I would like to change to another seat so the mom could spread out with the baby."
Cons: "The plane was 30 minutes late taking off which caused me to have to run a long ways to be able to catch my connecting flight. I am 73 years old and this was not pleasant to say the least. Would like the airline to schedule more than 45 minutes to change planes in case the first flight takes off later than scheduled."
Pros: "I mostly slept on my way out to Keflavik, but stayed up on the way back to Boston. Boarding was better in Boston; they called for rows there. There's a USB port at the seats, making phone charging easy, and there was a good entertainment selection (I watched an 80's classic and a documentary on Icelandic foxes!). The cabin crew was very nice, all smiles, and came by frequently. My negative section will say that my luggage was lost, but they had it delivered back to my hotel about twelve hours later (that same night!), so it didn't affect my trip at all."
Cons: "Boarding at KEF was just a mass of people boarding the plane at once, making the cabin become a Lord of the Flies scenario with people blocking rows to get luggage in the overhead. My luggage was left behind in Boston (I've never lost luggage before!), but they were very helpful at the baggage counter. The seats recline quite a bit which I'm putting under negative because it's ludicrous that seats recline at all in airplanes. We're already packed in there so tight you can barely breath and people think it's fine to just take up more of your limited space."
Pros: "It was a treat to have a whole row of seats to myself from London to Reykjavik. Would have been nicer to have that space from Reykjavik to Denver, but I know that you need to fly full of passengers. The internet connection in the Reykjavik airport was good; better than in LGW."
Cons: "It's a mess at the Reykjavik airport while they are remodeling! Not nearly enough seating is provided for waiting passengers. Having to board and unload outside is also difficult for older passengers especially. It will be good when you no longer have to bus folks from the plane to the airport and back."
Pros: "I needed assistance with a wheel chair, which I had never needed before... How wonderful everyone was..."
Pros: "Crew was so nice"
Cons: "There were very little gluten free options to buy for food"
Cons: "Complete and utter chaos at the boarding process. No effort to board by rows or in any order. People pushing and shoving to get to the front of the line to board first. One single person checking boarding passes/passports at the gate. Horrible experience. Minimal leg room in coach class. Flight attendants did not seem to be happy about being on the flight and provided minimal service without a smile. The temperature on the fight was ridiculously hot - I've never been on a plane where it was so warm in the cabin."
Pros: "on time Stay over option staff friendliness reasonable price bottled water on embarkation"
Cons: "seats were very uncomfortable. very basic amenities"
Pros: "The bottled water upon boarding. The entertainment pods with USB charging. The friendly and classy stewards."
Cons: "Boarding procedure at KEF is very crowded and chaotic, as 5 international flights departed within 15 minutes of each other, at 5 consecutive gates."
Pros: "Entertainment choices had a great variety to select from. I appreciate the small bottle of water."
Cons: "It was so hot!! The temperature was unbearable. You're so sweaty and the air was so thick and hot that it makes you feel claustrophobic with an asthma attack."
Pros: "Well organized. very pleasant."
Cons: "Flight was cancelled & no alternative flight was offered. Had to spend $350 more for a last minute flight & lost a day's vacation"
Pros: "Great Friendly Cabin Crew"
Cons: "Entertainment System Poor choice of films - Bad Sound System"
Cons: "No WiFi."
Cons: "Some form of entertainment"
Pros: "The crew was ok. They seemed really hectic between Heathrow to Rome."
Cons: "The seats were too tiny for business class. Nowhere to put anything. So close to next passenger. I would not fly business class again on BA Terrible entertainment. No interesting movies. I guess they tried to have movies only with British actors/actresses. Nothing current. That’s pretty bad for almost. 10 hours flt. He seats in business class between Heathrow to Rome were like regular seats except with the middle seat blocked off. Food was just ok."
Cons: "I am disappointed that BA has moved over to a few for service refreshments policy. It appeared that nothing was being offered for free- not even tea or coffee which in my opinion is below par for an airline like BA."
Cons: "For a major carrier in Europe we expected more. Be Be prepared to pay for food and even a drink on a domestic flight. Seats tiny barely any leg room. Crew members appeared to be having a bad day not many welcoming smiles. I guess if you had to budget just pay use one of the other carriers"
Cons: "Overall it was a very good experience. The crew was bad obliging and professional. The flight took off 30 minutes early from Abu Dhabi. However, it was late taking off from Heathrow. There was a delay of 1.25 hours as the ground crew took a long time to load and get the plane ready at Heathrow."
Pros: "I did not"
Pros: "The crew was good"
Cons: "The seats"
Pros: "Plane changed to an A380"
Cons: "Waited over half an hour to get off at Heathrow owing to staff shortage so the air bridge took a while to happen!"
Cons: "The flight was delayed by three hours; not sure how to fix that but it was annoying. For some reason the arm rests in the middle of the seats would not go fully back and I felt like the flight attendants were talking down to me. They also could have been having a bad day too with the flight. :/"
Cons: "Our baby has broken leg with plaster cast and Cathay didn’t deliver our stroller to Hongkong so we had to carry him on the hands whole afternoon...this was unpleasant experience...also when we arrived from HongKong to Denpasar Bali we found that one of our suitcases was damaged broken :/"
Pros: "Boeing 777 seating is comfortable, other is not so much."
Pros: "Good flight, no complaints"
Pros: "Food was very good, and plentiful! Wine served with meal! Friendly staff! Smooth flight!"
Cons: "Seats are a little narrow"
Pros: "The attendats are very helpful."
Cons: "Not enough legroom. Seats with more room are priced 100€ more, as if we should be paying for being a bit taller. Again, too cold. One or two degrees up would have been comfortable. The entertainment system is a bit clumsy and has odd choices. SAS planes are better in that department for example."
Pros: "Nothing to like about it. We were flying into JFK on Delta and our flight was delayed because of a navigational issue which in turn meant that we were going to miss our British Airways connection. When we attempted to contact kayak to see about moving us to another flight nobody bothered to help us we lost our entire round-trip flight on British Airways and we lost $1,000."
Cons: "The fact that nobody is willing to take ownership of trying to help a passenger when they are need in a situation that they had no control over. Also please see above for additional what I didn't like"
Pros: "Received a lower than expected upgrade fare for Club World. The new Club World amenities are a big improvement over the older option."
Cons: "BA still needs to improve its Club World seat and update it. It is significantly behind the competition. The seat lacks meaningful storage options and if you don't have a window seat, there is absolutely no privacy."
Pros: "Good service"
Pros: "Missed my connection. Been at airport 6 hrs to get to Milan"
Cons: "Boston crew not checking me in and missing my connection"
Cons: "Charging for a cup of tea? Really?"
Pros: "I took this flight to Madrid after missed the connection from a delayed takeoff. It was spacious l!"
Cons: "The crew did not get my luggage on the plane in time so it was left in London for a day and I had no luggage."
Cons: "Couldn't check-in online. Website said to go to airport and talk to staff - should have said: "invalid passport, get new one!" That would have been so much more helpful. Substandard food, especially 'breakfast'"
Cons: "I had to purchase a cup of coffee."
Cons: "Only had 1 breakfast on the flight and nothing else."
Pros: "Ticket agent was courteous, helpful, set up the positive vibes for our flight."
Cons: "Our experience was great,"
Pros: "The crew was friendly and professional"
Cons: "My monitor didn’t work and I asked about it twice. Two crew members said they would look into it but it never got reset."
Pros: "The crew had to deal with a medical emergency and they were excellent!! Despite extra pressure they kept us all informed and were polite and friendly under pressure!"
Cons: "lack of seat space and could not put seat back because of medical emergency so hard to sleep. Exhausted on arrival at Heathrow! Headset did not work properly on films Did not like the boarding process !!"
Cons: "I missed it because our flight was delayed out of JFK."
Cons: "Even coffee was not complimentary"
Cons: "Seating. Meal. Entertainment. Did not compare well to Air Canada."
Cons: "I tried watching movies. However, the movie would start fast forwarding itself and skipping to the end without anyone or anything touching the screen or armrest. It happened multiple times and the crew reset my monitor twice before it started working properly. Towards the very end of my flight it started happening again. Very frustrating for such a long flight."
Pros: "On time, friendly staff"
Cons: "No entertainment in board and the AC dripped on me."
Cons: "Space for legs"
Pros: "Crew was nice, helpful and all the time around."
Pros: "Flying on the 380 very smooth"
Cons: "Gate was not available at arrival"
Cons: "Flight crew was very aggressive and casual. Displays are ancient. Seat was broken."
Cons: "I don't get no dinner on the flight from Miami to London Heathrow and I felt faint from hunger on board. When I complain to one of the flight crew ,we one hour and forty five minutes left to land,she gave me a pretzel bunch and a cup of tea."
Pros: "Infotainment system"
Cons: "4 across seating is criminal."
Pros: "Flights were on time."
Cons: "I had requested a wheelchair and never got one either way. Slowly but I walked it! Thank god I was not completely disabled."
Pros: "staff were good"
Cons: "out of date entertainment food"
Pros: "The on-board entertainment system is great."
Cons: "Flight attendants were speedy and sometimes only perfunctorily polite. One continued to pour coffee during extreme turbulence and poured it all over my knee. He wasn't even aware of it, though I shouted from the burn. When I told another what had happened, he only responded, "Okay." Tray slide all over the tray tables because there's no traction. In turbulence the problem was compounded."
Pros: "Leg room was much better than in economy particularly for those of us over 6 feet tall. The food was quite good and better than what is normally served in Economy."
Cons: "Toilet facilities were in the economy cabin so there was no benefit to Premium Economy passengers - so much for a separate cabin as advertised. The seats weren't comfortable in fact normal economy seats are probably more comfortable. I was near one of the separating curtain as the cabin crew were often "bursting" through rather than pulling the curtain apart. Being on overnight flight it meant I got very little sleep let alone the children yelling and laughing loudly through the night - could the cabin crew say something! I had paid the extra for premium economy so I could do some work and get some sleep before I landed. I managed to do some work but got very little sleep."
Pros: "On-time departure, friendly staff"
Pros: "The flight was on time."
Pros: "Service flight crw"
Cons: "Terribly crowded"
Pros: "safety was excellent"
Cons: "Would have preferred fruit on plane or a nice salad. Landing was extremely painful to my ears. Too much cabin pressure."
Pros: "Food was good. Special meal request was well handled. Not lost in the shuffle."
Cons: "See comments under Chicago -London flight above"
Cons: "The tickets were never purchased at British Airways. I showed up at the airport and nobody had a record of me ever purchasing tickets. By the time we realized that kayak had not transferred funds to the airline, the plane had left and I had to completely re-book my trip at triple the cost. I will be disputing charges and contacting fraud services to resolve this issue."
Pros: "I got where I was going and it was cheap. Flight was fine. Attendants where all friendly."
Cons: "Rescheduled to increase my layover in Toronto by a few hours. Layover was long enough that I had to get baggage from carousal and couldn't pass back through security until 4h before my flight. This broke up night even more and the outside of Pearson airport security is not the nicest place to wile away hours."
Pros: "They provided bags, napkins and were very understanding every trip down the aisle to the lavatories"
Cons: "Baggage pick-up facilities at Newark Airport"
Pros: "I liked the fact that they provided beverages and food."
Cons: "I hated how there was NO entertainment. Honestly on a 12 + hour flight this was a bit ridiculous. No tv, or movies... no screen on the seat at all. Not even a big one for everyone to enjoy! It was horrible... The seats were so cramped and the staff seemed a bit unprofessional and sloppy looking. The food was pretty bad as well. I've had my fair share amount of flights and honestly this was probably the worse one i've gone on with the amount of hours it took to get to our destination. I wouldn't have mind too much if there was no entertainment on a 2 or 3 hour flight..."
Pros: "I liked how they provided beverages"
Cons: "the seats were too close together, the staff seemed a bit unprofessional, and the big one for me was having to buy ear phones to be able to watch a movie... seriously?"
Pros: "Food, service, seat (Business class), aircraft"
Cons: "No internet connection"
Pros: "lay-flat bed for red-eye flight to Toronto"
Cons: "My seat assignment was changed without my knowledge. There was a charge for my one suitcase. Most other airlines do not charge for a suitcase unless it is more then one."
Pros: "Needs wifi"
Pros: "This time around around the crew was fantastic!"
Cons: "There used to be meals on longer flights. Now, not even a bag of peanuts."
Cons: "This flight was delayed by 45 minutes which made me miss my connecting flight. I asked the flight attendants if they could help me get to the front of the plane to see if I could catch my connecting flight and they wouldn't help me. Due to this I had to wait over 4 and a half hours at the airport wheee another 350 people were waiting for accommodations. I was in the airport until 4:30 in the morning because there weren't enough air cansas representatives. In addition, they were working really slowly because they kept getting up to chat with eachother."
Cons: "I have taken 6 flights with your company in the last two weeks. Each has had a minimum of 45 min delay. Your seats are very small. Your planes seem dated and have no entertainment system on board, oh unless I want to pay another $10 bucks for an Ipad.. Food , what food. You did not have half of the items on your own menu.. and when I bought some cheese and crackers, I had to remind the lady that cashews were in the picture too. You have a mediocre airline, nothing to brag about here."
Pros: "Flight attendant was great"
Cons: "Overbooked flight. Only able to board because someone missed flight. Delayed flight by over 30 minutes."
Cons: "Incredibly disorganized"
Pros: "Buying wine was a good idea. It's a good cure for frustrations."
Cons: "I had trouble checking in online AND printing boarding pass at kiosk. Plane left 45 minutes late. Boarding was chaotic. Headphones did not work with entertainment system. Drink order was incorrect... I just had to pretend I was on crappy public transport for two hours for a one hour journey. I laughed out loud when they announced on flight that Air Canada was voted best North American airline. Riiiiight."
Pros: "Friendly staff, decent food"
Cons: "Premium Economy seats didn't have leg rests"
Cons: "1. Too cold 2. Patron behind me was tall and his knees repeatedly pushed into my back through a paper thin seat back 3. Waited 45 minutes on tarmac AFTER landing to deplane"
Pros: "Late departure due to an incompetent airport crew (the guys who fuel the plane) . The pilot keep us well informed about the delay. Since we left Vancouver late, we arrived late and had to sit on the runway for 30 minutes until we could get a gate at LAX. Again the pilot keep us informed and apologized for the inconvenience, The staff was very friendly."
Pros: "on-board service"
Cons: "Late departures (about 30 minutes each way) with corresponding late arrivals. On the flight LAX to Vancouver due to late arrival of the plane, on the return flight supposedly because of a delay in loading luggage (the flight was fully boarded for 30+minutes before loading was completed). The late arrival in Los Angeles led to further delay as there was no available gate to accept us so we disembarked 50+minutes after the scheduled time."
Pros: "It was amazing and super easy. I cant wait to go back."
Cons: "I wish they had a meal and free checked luggage. Not the worst, but not the best part"
Cons: "flight was delayed for 5 hours with 0 communication from staff. customers were only given a $10 coupon and then encouraged to buy another flight with only 10% off..."
Pros: "Flignt from Honolulu to Vancouver delayed. Return flight also delayed."
Cons: "Pay for food"
Cons: "Flight cancelled until the next day and then delayed again without sufficient notice . Air canada hasn't offered us anything worth making up missing a day out of our vacation"
Pros: "On time"
Cons: "No food or entertainmet."
Cons: "Took us 13 hours total to get from Vancouver to Toronto"
Pros: "Love the individual entertainment & the friendly staff team"
Pros: "An incident the day of our flight left us with a pet with nowhere to go but come with us. Usually you need to give a fair bit of notice to bring a pet into the cabin but the staff couldn't have been more helpful in getting all of us to our destination. They turned an incredibly stressful day into an easy and relaxing one."
Pros: "Are they ever friendly? Concerned about their customers? It's unreal how indifferent they are to your time and comfort!"
Pros: "They arrived on time. Not much else."
Cons: "Over 4 hour flight. No food (not even pretzels). A few old movies. Flight delay with no communication. I only noticed when I was checking in at the kiosk and noticed that my one hour layover was now a 5 minute layover. Rebooked. When I arrived at destination, no notice that next flight was delayed, even though it was over 3 hours late. Thought I only had 1 hour to go through US immigrations and customs. Ran to the other end of the airport to be on time. Aircraft wasn't even at airport and flight was over 3 hours late. They couldn't have posted that so we didn't have to run across the airport? Changed gates, but no announcement. One other flyer was looking at the board and called out to the group waiting that there was a gate change. Left Vancouver at 8:00 am, arrived in Boston at 1:30 am. Won't fly with Air Canada again."
Cons: "Horrible to fly Air Canada"
Pros: "Enough empty seats that I could lay out to sleep. The price was very reasonable."
Cons: "Hard to believe in 2017 an airline can offer a 9-10 hour flight without any in-flight entertainment system."
Pros: "A wider seat due to equipment change."
Cons: "No blankets offered on a red eye flight."
Cons: "We ran to the gate to make our connection and reached the gate on time while the flight was still boarding. They offloaded our luggage assuming we will be late!!!!"
Pros: "Staff was great."
Cons: "I avoid rouge at all costs and recommend others to avoid it too. I hate the lack of screens and zero complimentary food. A pretzel would impress me but I relate air canada rouge to delta or united and always have weak experiences compared to other aircrafts."
Pros: "Absolutely nothing."
Cons: "No flight attendant came during the entire course of the flight, even after I had pressed the button for one. One flight attendant was extremely hostile. Horrible experiencing flying to Vancouver from Vegas."
Cons: "a long 5 hr flight, they just give you a drink!!!!(they cant afford even a little bite?) Even at the time of the drink they bypass my line and we had to ask and she said sorry!! We did,nt get the usual boarding notification by e-mail 24hrs before??"
Pros: "Friendly staff n helpful. Good seats, movies available"
Cons: "You have to pay for everything even the headphones. The seat, the luggages n not even a small peanuts snack they give you. Flight are very expensive for you to pay all extra."
Cons: "Poor snack options"
Pros: "Got seats beside washroom so they don't recline. Makes it a tiresome journey. Fast check in, great pilot"
Cons: "Flight was delayed by roughly 2 hours allegedly due to construction at the Toronto Pearson airport. I recognize that this was possibly not Air Canada's fault but the delay was still unforeseen."
Cons: "Plane was too small with extra small overhead bin. We were asked to keep Cabin Luggage beneath our seats even though it fits the prescribe dimension. Return flight was first late then was told that the Restroom inside the plane is not working which is weird (atleast i never experienced this before)."
Cons: "I was sat next to a dementia patient who were urinating on himself and the seat all over. I endured the smell for 10 hrs. The crew gave me a mask for it. No accommodations. I did not eat or drink obviously. He had been given special accommodation or sat with a caretaker"
Pros: "Wasn't too late. Plane seemed clean."
Cons: "Seated beside a young child with behavioral problems. Father mostly slept. Child stood on seat and jumped up and down, crawled under seats, threw ipad on my foot repeatedly, spilled his drink all over himself and his seat, screamed whenever his seat belt had to go on or his table top couldn't be down. At one point, the dad lost his temper, swore at the child, and covered him with a blanket in a big screaming match before doing up his seat belt--I was afraid he had smothered him but it had the effect of calming him down. No attendant even tried to intervene apart from asking "can I see your kid's boarding pass?" People should have to disclose when they are travelling with a child with severe behavioural problems and attendants should rescue anyone forced to sit beside one or at least make the parent care for the child. Also, a minimum of crackers or pretzels would be nice with drink on 5-hour flight. The entertainment system wasn't operating correctly and kept having to be reset by crew or reset itself. And, after first class etc. board, why don't they board the people at the back of the plane first, not the ones at the front? It took forever because people in front zones hadn't settled into their seats before people from the back zones tried to board."
Cons: "Seats were uncomfortable, too hard not enough recline. Not enough food considering we paid alot"
Pros: "Generally the flight was just fine."
Cons: "Nothing stood out as being a problem."
Pros: "Loved the plane."
Cons: "I tried to get business class it was full. In general, I don't spend for business class because AC BC is so poor (horrible food, iffy seats, broken entertainment systems). But this plane was different, unfortunately I couldn't get on."
Pros: "Attentive crew - offering beverages repeatedly (which didn't happen at all on my flight Toronto to Vancouver two weeks earlier)"
Cons: "Crammed seating - felt much tighter than would I am used to from other international airlines."
Pros: "Getting me from point A to point B in one piece is most important, so top marks there."
Cons: "- was told to switch gates twice for the same flight (while lugging my stuff along with me) - both flights were late - flight tracker didn't work from LAX to Vancouver - just a note: on flight from Vancouver to LAX, passenger behind us was talking 5X louder then literally anyone else on the plane. I bought headphones just to drown out his life story."
Cons: "Flight was late so I missed my connection. Then my luggage was delayed by five hours behind me. Generally poor service."
Cons: "Had to pay for seat assignments when reservation made or no seat reservations. Not true on all airlines. Delta let us pick seats for free when the reservation was made. Husband had wanted a window seat and ended up with a middle seat. No free snacks just drinks"
Airlines flying from Vancouver Intl to Reykjavik have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Vancouver Intl to Reykjavik
Masks required on board, masks provided on flights from Vancouver Intl to Reykjavik
Social distancing seating
Middle seats unavailable to book on flights from Vancouver Intl to Reykjavik
Testing for antibodies, testing for symptoms for flights from Vancouver Intl to Reykjavik
Waiving of change fees. Search flexible flights from Vancouver Intl to Reykjavik