|Flights Arrive in||Toronto Island|
|Flights Depart from||Vancouver Intl|
|Flight Price||C$ 880|
Cons: Screen is slow and outdated. Easy upgrade from one class to another.
Pros: The crew was friendly and tried to provide a good service.
Cons: Wider seats and more leg room. The return trip from Ottawa to Vancouver was over $1200. I think that’s quite pricey given that any food or alcoholic beverage had to be purchased at an extra cost.
Pros: Helpful person at check in counter when I couldn’t check in online and the kiosk would not complete my check in process. Easy boarding. Very relaxed and friendly flight crew (less militant than other airline crews).
Cons: There was some sort of glitch with my record and I could not check in online or at the kiosk. That was frustrating. I called customer service and it was a VERY long time on hold to get an agent.
Pros: good entertainment system
Cons: they boarded zones 3, then 4, then 5.. utter chaos. When I asked a male flight attendant the premise for this he was rude and aggressive. My wife phoned CA to book a gluten free meal the day before. The process was so complex she gave up. 9 hours no food. I was reminded again why I hate this airline
Cons: Check-in was bad. Too few staff for too many people.
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