There was no food included, although the flight wasn't low cost, we didn't even get drinks, not even water. We asked for a glass of water from the crew, but they were busy selling the food and forgot about us.
The food and service was superb.
Very comfortable flight. Good crew member little little bit uptight but expected. Efficient and on time
Need to upgrade mefia hardware to 21st century.
My flight from Budapest took off hour later then scheduled. We landed in Munich only ten minutes before the international flight's take off to San Francisco. Upon the Munich landing, eight of us were escorted on a special bus, with a special pass controll and on special routs to make sure we get on the plane on time. Our laggage managed to get on the same plane as well. Thank you Lufthansa!
I flew in an A380 from LAX to FRA and that is a huge airplane but very nice. The flight from FRA to TLV was full and that airplane had no USB charge ports and no seat back video. I refuse to fly El Al because they don't have video and charge ports. Now I need to avoid flying with Lufthansa.
No USB charge ports and no seat back video. They only have movies from Sony.
I got to Lisbon on time.
just another bus ride
75 Euro per bag!!!
Ability to see a bit of Lisbon on the way
Baggage charges that were not shown anywhere on the website. A nasty surprise when we checked luggage. Lost wallet on plane and customer service was unhelpful.
The plane was on time, attendants were friendly. Food and drink was provided at no additional cost.
I have no complaints!
The food and flight attendants were very nice and accommodating.
I had a 17 kg big baggage and a 7 kg hand baggage and was forced by the hungarian check-in attendant to pay the equivalent of 112 usd. I nearly missed my flight as nobody understood why I had to pay extra since my baggage was under - weight. Outrageous! Will not use Tap Portugal again and definetly won't recommend. Maria Petrita
timeliness of departure time in flight service quality in flight food offering other than main meals friendliness of flight crew linguistic capabilities of flight crew
touch screen for in flight entertainment did not work very well
Lufthansa pilots are some of the best in the industry and the flight was extremely smooth from take off to landing. There were bouts of turbulence but the pilot immediately changed altitudes to steer away from it. Flying on the 748 is a pleasure and it's a shame these great planes will eventually all be phased out in favor of more fuel efficient 787s and their Airbus counterparts.
Having to pay 86€ for a second suitcase that weighed just 15kg. In JFK they didn't charge me but Germans always go by the book. I think for the price of the ticket and lower gasoline costs compared to the height of the recession this is simply outrageous. Next time I'll pay for economy plus. You get a seat that is wider than economy but a little bit less legroom than a business one and the second baggage is included. The meal was nothing special but the friendliness of the flight attendants made up for it.
Perfectly okay flight, slept through with no disturbances. Crew were friendly enough and landed fine. Airport took me a while to figure out though.
The crew were excellent and plane was comfortable
The plane was way out of the terminal and I had asked for assistance which I had going and most of coming back until the last part getting on to the plane at Lufthansa no-one came at Birmingham either. I struggled to collect my case and walk through to the exit.
The food and service was superb.
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