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Pros: The on-board crew were great. Super friendly and chatty. Almost a WestJet feel instead of the serious aloofness that AC is known for

Cons: The entire HUGE MESS from booking til sitting on our last airplane. The “new reservation” system is a horrible joke. The right hand doesn’t know what the left is doing so you get completely wrong info and they won’t do anything about it. I’m a wheelchair assist and had to call 6 times to remind them to put it on my ticket even though each time I was shown that it had been added. They kept seating on the back row of the plain and blamed me for not calling ahead to “let them know I was wheelchair assist so they could reseat me” BUT...they won’t answer you call unless it’s 24 before your flight and then to check at the airport who then tells us it’s out fault cause we didn’t call more then 36 hrs ahead...YOU CANT CALL THAT FAR AHEAD...and ...get this “they don’t have wheelchair assist on my ticket/file”. I about lost my mind over the hours on hold and every different answer as to what what to do and in the end blamed us. ASTONISHING TO ME. THEN THEY HAVE THE NERVE ON-BOARD TO ANNOUNCE THEY ARE THE BEST AIRLINE IN NORTH AMERICA 2019...HORSE PUCKY!!!

Pros: My luggage arrived 3 days after and stuff was stolen....

Cons: Maybe not steal passengers stuff?

Pros: Meal/drink service excellent, friendly crew.

Cons: Boarding process confusing as groups 3-6 all lined up together. No air at seats.

Pros: The crew that greeted us (and sorted out seats) was excellent.

Cons: We had booked seats together two months before our trip; when we checked in (both legs are Star Alliance, but Air Canada—one leg both directions—did not allow any on-line seat choice or changes), we had been separated to different rows altogether (and since it took two Air Canada trips to get from Vancouver to Denver; the first had mechanical difficulties an hour into the trip and had to return), and there was no way to change it online or at the airport.

Pros: The service and food were good.

Cons: As a petite person I find the seats in economy class small and cramped. When passengers in front of you recline their seat backs, there is very little room to move, making it difficult to get up and out of your seat.

Pros: The crew was very lazy and not professional

Cons: Don't stop demanding from the crew

Cons: Flight was 90 minutes late.

Pros: It was ok.

Cons: N/A.

Pros: Helpful crew Good food

Cons: Our luggage came back damaged and open !

Pros: Very confusing going through security.

Cons: Not being delayed at takeoff. We didn’t have enough time, as it was, to catch our flight to Boston and had to run to catch our flight. The scanners at passport control were also a problem.

Pros: The crew did a good job dealing with so many customers and in one instance was able to resolve a minor conflict with seat way backs.

Cons: The seats should be fixed to prevent them from going back as far as they do. With space so small as it is, it is unnecessary to have them go back so far if at all. The food was poor, especially the cold egg and pepper sandwich at the end. My guess is that they were suppose to be heated which would have made them much better but the crew decided to give them out cold.

Pros: Everything is well organized, crew members were great.

Cons: Aircraft A330-300 sucks. It is SLOW! Boeng-777 did Moscow-Houston flight in 10 hours, but this A330 flew from Frankfurt to Atlanta in the same time. Shelves for baggage are small - it is not enough room for all passenger bags. Entertainment can be better. Food... It could be SIGNIFICANTLY better! Or just do not serve it et al. If I could I would not buy it.

Pros: Food and crew excellent.

Cons: Boarding process delayed as groups 3-6 all lined up together. No air at seats

Pros: None

Cons: Non3

Pros: Air Canada's fights to and from Regina to Milwaukee are way to long

Cons: Cramped seats. No IFE. Chaotic boarding. Luggage missed flight.

Cons: The sitting was so very small, I never traveled so crumpled.

Pros: The service and food were good.

Cons: As a petite person I find the seats in economy class small and cramped. When passengers in front of you recline their seat backs, there is very little room to move, making it difficult to get up and out of your seat.

Pros: Wasn't awake, can't say

Cons: Probably it would be nice to have a bit bigger screen with general information about the flight and local time

Pros: Crew