Book Advantage car rentals in Lihue

Cons: They will give your car "away" if you are running late and then only have higher end vehicles that they upsell you on. Happened to several people, seems like a pattern-even though you have a non-refundable deposit -they will give your car away if an hour later than time you designate. Class action anyone?

Cons: high mileage car getting a bit worn out for a rental.

Cons: It took 45 minutes to check-in. The car has 38,000 miles and the interior was dirty. The car also made a bad news upon excelerating.

Cons: Check in is somewhat slow because the plane dumps a lot of customers and they have only two people on the desk and the paperwork takes about 10 minutes. But that might not be avoidable.

Cons: The prices varied when I added on days making my deal not nearly as good.

Cons: Only got the auto upgrade after being sold to pay for it haha. Paid for insurance that I didn't need as my own insurance covers liability so felt a little bit swindled on that regard, but still happy with the interaction

Cons: To wait for my pre-paid car and wasting valuable Kauai time in their office for someone to bring back a car.

Cons: Took one hour past my scheduled pick up time because car wasn't ready. Instead of letting me cancel without a fee because of their mistake, they lied,charged my card and made me wait. HORRIBLE HORRIBLE HORRIBLE. BUNCH OF LOSERS........

Cons: There was some sand on the floor but not bad. No big deal.

Cons: Unfortunately the free upgrade had roaches in car. This is common in Kauai, but you would hope that when they clean the cars they would notice this before giving it to the next customer. Drop-off lacked clear instructions or signing.

Cons: Car was covered in scratches, had a cracked bumper and was missing pieces. The tires were nearly completely bald- not good for a place where it rains daily. Considering the car was 5000 miles past it's recommended service mileage, it was no surprise that the car ran so terribly. The shuttles to and from the airport are much less frequently than other providers and most, not all, of their employees are rude.

Cons: No issues at all

Cons: The car was in rough shape. Lots of dents, scratches, the rear axel made a grinding sound, the sunglass holder held together with scotch tape (literally). Then they tried to pin some of the damage on us when we returned the car. Fortunately, we took a bunch of photos and videos before taking the car, and once we showed them the original photos, they backed off and let us leave.

Cons: First, when I rented, it started that they were in the terminal. They are not. You have to take a shuttle to all of the car rentals. iThe pickup experience was shady. First, they gave us a pencil to mark all of the dents and dings on the car. We went back and asked for a pen. Once we had left the airport and driven a few miles we noticed the the car was almost empty. The rental contract stated that the car had a full tank. Of course no one answered the phone when we called so we had to drive all of the way back to the airport and have the change the rental contract so we were not responsible for a full tank. Not cool.

Cons: When I picked up the first car everything seemed fine. Then that night I realized the car was crawling with Bed Bugs. So of course I returned the car first thing the next morning. What they did not tell me was that they would charge me $200 for not refilling the tank even though it was not my fault the car was crawling with bugs. They do not have good customer service at all and did not care to help us.

Cons: Waited a long time for the shuttle when picking up.

Cons: They quote a price online ($310) and then request a significantly higher amount in person ($490). For a car for one week. I am surprised this practice is legal. The bigger companies budget, enterprise quote you something slightly higher online but then that is the amount you pay, no hidden fees or taxes.

Cons: No floor mats

Cons: 1) When I've booked Advantage it had listed as airport site booking counter and car pickup. Where as Advantage is located at offsite airport like other rental companies and this requires a shuttle bus ride. I have to wait for 30 minutes to get shuttle ride, when I reported this to booking clerk she said 'they've just one driver'. 2) the car rental I got was a full size and that had 25k miles. It had worn out tires. 3) This car was not clean and had golf ball size dings prior to taking rental.

Cons: Too expensive for a cheap car. Bring down prices for more customers to go to your company.

Cons: car had very little power. made noises at times suggesting it needed maintenance. interior a bit worn.

Cons: I got a car with almost 40 000 miles on it, very dirty on outside. I asked to wash the car before driving off and got surprised question: "do you want us to wash the car?!" in 3 days, The car did not start and I stuck at the shopping mall. Called rental, they refused to bring new car to me and I had to drive back to rental again after tow truck jump-started my car. I lost half a day, but no apologies, no any kind of compensation were offered. Very disappointing experience.

Cons: It smelled like smoke inside and took forever to get the car and wait for the shuttle at the airport. Also when I returned it u drove in the dollar return and I was running late. They made me go back and drove it over to the proper under cover area, and then wanted to charge me more than I thought.

Cons: Interior windows were very dirty.

Cons: Dirty car

Cons: Car was not vacuumed or washed properly. Rental agent argued with us that it was. We were not made to feel accomodated.

Cons: self check on damage, difficult exiting the location. check out time starts when you are given the keys, then need to record any damage and try to exit the lot. took me 20 minutes to get on the road. check out should start when I leave the lot.

Cons: Nothing to dislike.

Cons: Reserved a full size car Got a Mazda 6 That's not full size! Car not that clean, could have been better The car worked fine but I don't consider it full size

Cons: I was told because I lived in Hawai'i, I had to put down an extra $200 deposit. She also insisted they know my hotel and give proof that I had a return flight. She also gave me a warning that I would be charged extra if I got the car dirty or dragged sand in the interior. I am a medical doctor and I fly lots of places for both business and pleasure. I strongly recommend you never use this car rental company. Hertz and Avis have always given me excellent service and never demanded that I justify myself.

Cons: Customer service rep who checked us in tried to upsale us on insurance and gas in an unappreciated manner

Cons: The shuttle was late to pick us up after we had seen an alamo and enterprise bus pass 5 times. We picked up the car and after driving we found roaches. We returned the car and very next car I checked had roaches. The third vehicle had roaches the third day but I decided to get Roach traps instead of dealing with advantage again

Cons: I made a reservation for a small car at $15/day. Had to pay double my quoted price because agency didn't have that type of car available at the moment thus forcing me to pay more. Terrible experience.

Cons: Vehicle missing exterior body trim and passenger inside ceiling handle broken

Cons: They really will try and push you to upgrade to a larger car, but it's not necessary. A nice hatch back like the Accent works perfectly for a party of 2.