Philadelphia hotels near Independence Visitor Center

Cons: Housekeeping was inconsistent (no washcloths two days), floor and shower tiles weren't cleaned daily

Cons: At check-in there was some confusion due to booking through a third-party app. Front desk told me one thing but then I found out it was something else. Minor annoyance.

Cons: It was very noisy

Cons: This might be the party hotel. Music was blasting from several rooms. The halls were filled with trash and laundry that stayed there most of the day. The no smoking policy doesn't seem to apply to weed smokers. I complained about all of this but nothing was done. It really made for an uncomfortable trip.

Cons: The views are hit or miss, but such is an unavoidable trade off in almost all urban hotel and bright, colorful, playfully ornate decor go a long way to offset this.

Cons: Our first room was noisy the shower didn't get hot and the valet was an hour wait to get your car

Cons: The bed was not as comfortable. We usually have a king size bed but opted to 2 queen size and I would prob not do that again.

Cons: Only half of a shower door with no curtain so the shower head sprayed water all over the floor. Alice in Wonderland theme was a little much.

Cons: I think they should have better pictures of the corner suite on there website, because there suite was better then the pictures shown.

Cons: We should have booked an extra night

Cons: These days every hotel should have free wifi, $12.99 a day is not acceptable when you can go to a budget hotel and get it for free

Cons: I left an expensive piece of technology in the room and when I returned a couple hours later, the staff said they didn't find it.

Cons: TV didn't work well.

Cons: Staff friendly and helpful. Great location for walking

Cons: Smaller elevators but it was doable...we just have 2 kids and a huge stroller ;)

Cons: I receive a monthly check from the VA for a service connected disability -- my ONE night stay cost more than that entire check! And for what? I received no continental breakfast; parking is $50 a NIGHT; and my room with a king-sized bed was tiny. No idea if internet was included, as I was not given a password. I wanted to sit in my room and prepare for a speech I had to give, but, my absurdly expensive room did not come with a chair besides an ergonomically nightmarish desk chair. I had a ton of clothes because I was there for a three day wedding, so my hands were full. I received no bell-service, carried all my stuff to my room, and the keys didn't work; so I had to lug everything back to the front desk. Had to iron shirts for the wedding, the ironing board looked like it was bought from a yard sale. For the cost of this room, I expect quality amenities. Also, the bouncer for the rooftop bar, who looked a like a teenager, watched one of the wedding guests get assaulted, laughed, and did nothing. Honestly, we should've called the police. Posh and ostentatious, with little reward. Go somewhere else.

Cons: No bathtub in room - despite beautiful picture. This is the 3rd or 4th Kimpton Hotel I've stayed in but the least intimate. Hotel was a little busy and staff could be a bit warmer and more helpful.

Cons: Nearly ruin my shirt with a rusty iron.

Cons: Bed was not very comfortable (for me, the BF loved it), the outlets stopped working in the bathroom in the middle of my blow out & could not be fixed, the internet did not work the day we checked in. Also...there is not much follow-through from the staff; we had requested a later check-out that they never acknowledged until we were physically there and brought it up ourselves again during check-in. We asked for a room away from the elevator bank, but were put in one directly next to it. Tried to order room service & the person on the phone said they would have to call back to 'confirm the order' but never called back..the food appeared 20 minutes later, cold. Negatives aren't the end of the world, but there are definitely some things we weren't thrilled with. But the staff, including the valet, were lovely & very friendly.

Cons: A bit pricey.

Cons: • Room was dusty. • Bathroom shower had no door, and so the floor and bathroom door always got wet. • First room was large but was for a disabled person. WHen we changed the room, we were given a comparatively very small room. When we asked if we could get a larger room, we were told that there were none except the rooms for disabled persons.

Cons: Nothing

Cons: I little pricier than I would have liked.

Cons: The hotel parking was outrageous. The room was warm. It never seemed like the airconditioner turned on. The bed was large and very comfortable but there was no top sheet, only a comforter which got very warm in the night.

Cons: Nothing. I would easily stay here again if I can find a good rate.

Cons: My room was mainly clean but I felt like certain surfaces needed another wipe.

Cons: There were many stains on mattresses, Knicks on walls and doors, bedside glasses were not cleaned/replaced each day, gym was filthy with sweat stains on machines and equipment and floor. This hotel is desperately in need of an upgrade/remodel

Cons: Waiting 30 minutes for my car to be taken out of Valet. Having a Valet tip come right out of my account without my approval. Extremely uncomfortable bedding. No running water due to a shut off, but wasn't told about this until after checking in and essentially not having another option to book another hotel. Phone did not work. Cable remote did not work. Concierge service was unknowledgeable of what the hotel offers.

Cons: Had a prepaid reservation for Sofitel and arrived a day late due to a family emergency. I did not have time to call the previous day and when I arrived the manager said they had cancelled my reservation, charged me for one day and that he 'would help me find another hotel.' Pathetic, at least could have called me before they cancelled my reservation. Never stay at the Philadelphia Sofitel again.

Cons: Te walls are paper thin. You can hear what everyone is doing around you.

Cons: I wish the breakfast was included during the week. Needing to order breakfast in the morning is very time consuming.

Cons: Typically, I feel very comfortable in any room I stay in. However this time, the air conditioner didn't work properly, and the shower didn't drain properly. It did dampen my enjoyment of the hotel.

Cons: Met an old friend in Philly for one evening. We had a great day in the city, a wonderful dinner and retired to the room at eight PM to get reacquainted. At 10:15 we had a hotel staff member knock on our door to tell us we had noise complaints and to keep it down!!! There was also a note under our door say pleas keep it down the walls are very thin!!! Really??? 10:15??? And they want Philly to be known for the city of LOVE but only if you whisper! Disappointed the staff actually came up to tell me that. I will not be staying there again if I am doing anything but sleeping!

Cons: I love the amazing service and delicious food like the squash soup that Sofitel offers in their dining area. I appreciated that when I asked about my boarding pass being printed out Anthony from the front desk immediately went there and did it within 30 seconds for me. The staff, from the maid service to the front desk to the waitresses to the hostess to the Bellman, are all incredibly friendly warm helpful but appropriate.

Cons: Everything was great!

Cons: Breakfast not included

Cons: The drapery partly obscured the great view, and could not be pushed out of the way.

Cons: I tried to call in a pick-up order, and your restaurant staff was rude and didn't put in my order.

Cons: Let me see Spa - the massage therapist texted on her phone through the entire massage, massaging with one hand then putting phone on my back Front desk - asked for late check out, was told it was not possible because hotel was sold out that night. As the conversation progressed or digressed as the case may be, was told that I could extend for another night. Not sure why it's okay to lie to people to their face Summary - not only will I never stay at that hotel again in philly, I will never stay in an Omni again. Not sure why the employees don't understand that their pay checks come from money paid by guests. You might want to let them know how the revenue is generated. Sad day

Cons: Hotel is a bit tired and could use quite a bit of updating.

Cons: Noisy refrigerator in room.

Cons: Nothing.

Cons: Bedbugs in our 1st room, discovered tge next morning. They promptly moved us to another room And were very helpful. But we felt they should have credited us for the first night.

Cons: Staff was ok. I didn't use any of the amenities.

Cons: Complimentary Wi-Fi not included?! Considering the room rates, I found this outrageous. Felt like a 3rd world country.

Cons: My bill was a little confusing because I booked through a third party

Cons: Would have liked free internet for the price we paid.