Daily cleaning, installation of cabin HEPA filters on flights from Alberta to Tampa
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|January||Best time to beat the crowds (4% less expensive on average)|
|December||Most popular time to fly (9% more expensive on average)|
Average price round-trip
|C$ 536||(avg. price over the last 2 weeks)|
Good deal round-trip
|C$ 236||or less|
Good deal one-way
|C$ 157||or less|
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Alberta to Tampa.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Tampa from Alberta is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Tampa with an airline and back to Alberta with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Tampa from Alberta up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "No food, late by hour"
Pros: "Food selection, service, and variety of entertaining entertainment options."
Cons: "More leg room for economy."
Pros: "Good snacks, comfortable flight."
Cons: "B.S. all the Delta Boarding groups. Geez, have you lost all common sense! C'mon... I understand the ill/med conditions passengers. How about 1 kid, then 2 kids then 3 kids, w/ cataracts, bladder probelems, Platinum, Gold, Silver, Paper, Plus 1, Plus 2, Main Cabin 1, 2 and 3."
Pros: "Delta app is awesome."
Cons: "Really nothing. They did a great job."
Pros: "Better than spirit"
Pros: "Boarded on time."
Cons: "After boarding the door was closed and the jet way was moved back. 5 minutes later they said they were going to bring the jet way back and open door to let more people on board. They broke 2 FAA regulations by doing this and we were delayed an hour because Deltas computer would not allow this."
Cons: "Very late and boarded too long before leaving the gate."
Pros: "Great leg room"
Cons: "I was next to an obese person who literally took half of my seat. That was extremely uncomfortable."
Cons: "They ran out of blankets, earphones on the flight"
Pros: "Service is excellent. And the comfort too."
Cons: "A couple of rude passengers that were complaining for everything and I felt Delta crew had to be a little more strict with that situation specially when other customers want to have a comfortable and pleasant flight ."
Pros: "We left and arrived early. Smooth flight overall just a great experience"
Cons: "We couldn’t have peanuts. Not really a negative but"
Pros: "On time! Easy boarding!"
Cons: "They had problems with both the wifi and the entertainment system. Super friendly crew further."
Pros: "We landed earlier than expected"
Cons: "Bathroom was very smelly"
Pros: "On Time"
Cons: "No opportunity to purchase additional food"
Cons: "Got put on standby despite having purchased my ticket over 1 month in advance"
Pros: "Almonds as a snack. Pleasant crew."
Cons: "No entertainment and my table was broken. The air from the vents was also colder. Not much leg room and I have short legs."
Pros: "gate staff were great"
Cons: "plane cabin staff looked overworked"
Pros: "The crew as well as the pilot gave a lot of information to the customer due to a delay of 10min. Very professional. The pilot even said good bye in person to the customers leaving the plane, I really appreciated it :) The whether conditions in Seattle were very bad (windy, bumpy, rain, and night) and the pilot landed the plane as a pro! Thank you!"
Pros: "On time"
Cons: "With a short layiver, it would be nice to have the option to pirchas a sandwich on board"
Pros: "Snack choices updated aircraft"
Cons: "No entertainment options"
Cons: "There was a kid screaming on both flights and t was not a good time"
Pros: "Crew was as helpful as they could be. Even though they didn't have much info about the delay, they answered questions and stayed calm."
Cons: "2 hour delay. Got a free bottle of water."
Cons: "Everything was perfect"
Pros: "Plane was clean. Hotel due to missing connection was nice."
Cons: "Flight delays cause cascade of irritable passengers. Flight out of Phoenix delayed due to late departure from previous location. We were told mechanical reasons was the cause of the delay. This caused many passengers to miss their connecting flight in Atlanta. When we arrived after midnight, one gate person was attempting to help 50 people with morning connecting flights and room accommodations. The airline knew 3 hours prior that they would have tired, hungry, frustrated passengers. To then have to wait more than an hour in a line to get a bed and or a meal was too much for most people. There were other smaller examples of how Delta's staff or procedures were not customer centric. I will avoid Delta for travel in the future, and I am getting out of their stock."
Cons: "Our flight was originally scheduled for departure at 7:45 PM. We got an alert stating that the flight was going to be delayed but we were already almost to the airport when I received the first message on my smartphone. We received three additional alerts making our total wait time at the airport 5½ hours before we could approach the gate and board the aircraft. Seating in immediate gate area was not comfortable. Boarding was chaotic at best with very little control and guidance provided by Delta staff. The audio over the PA system was difficult to decipher much of the time. The only other available boarding status information was presented on the screens stationed near the gate and indicated PREMIUM the entire time during our boarding process and was never updated. We literally had to scramble through the crowd to get to the gate desk and get our boarding passes validated so we could board our flight with our group of passengers. Our seating on board the aircraft was thankfully good which is why I rated Comfort as Okay. We were saddled with one more delay after the flight left the gate and taxied briefly down the runway and then sat there for almost an hour. My suggestions to improve customer satisfaction based on my experience would include the following 1. Provide extended alerts for passengers travelling especially if the anticipated delay is known to the airline more than 2 hours before scheduled flight time. 2. Improve seating in the waiting areas near all Delta gates. 3. Re-orient all staff in proper boarding process and utilizing all available resources properly to provide clear and intelligible (not speeding) overhead audio messaging and current boarding status prompts on displays. 4. Maintain or replace audio equipment if necessary to help improve quality of audio messaging in all boarding areas."
Cons: "My email read check into Aeromexico I could not check in the Aeromexico using my phone I was dropped off at the Aeromexico terminal after standing in line for half an hour I find I was in the wrong terminal I needed to be in a different terminal with Delta because Aeromexico even on my reservation read that does not fly to Tampa. I had to find a shuttle to another terminal the shuttlesare not marked it was very confusing"
Pros: "Friendly but efficient. Allowed me to keep my bag with me without a fight."
Pros: "Very friendly flight attendants and for the most part I could understand the pilot when he spoke."
Cons: "Wi-fi should be free. Put chocolate into the snack options."
Pros: "Good flight, professional people."
Pros: "Was a nice flay , thanks"
Cons: "I like the AirFrance seats more than I like the Delta seats. AirFranxe has better entertainment too."
Cons: "No seat assignment prior to arriving at the gate"
Cons: "Several hours was added to my travel day when my Calgary to Seattle flight was cancelled and I was rerouted from Calgary to Vancouver to Seattle. It seems to me that if an airline initiated change that significant occurs, I should have an option given me to change my itinerary."
Cons: "My connecting flight left 20 min early!!! I missed it because my original flight was 25 min late."
Pros: "All went well"
Pros: "Smooth flight, fairly comfortable seats in economy with adequate legroom (and I have long legs), flight attendants actually smile and are polite."
Pros: "Very good."
Cons: "Snack food not health.Cold and I lost my glasses in the boarding lounge and found the lost and found difficult to fill in as I didn't know area code. It took me a while to get I have not had a reply"
Pros: "I was traveling with my young daughter (3 years old) and wife. The crew was really welcoming and accommodative of us. My little girl got the Delta wings pin (including a second one when she lost the first one), and was able to visit the flight deck. Extra kudos for my daughter being able to see a female pilot! :-)"
Cons: "Made me check a small bag and let others carry on 2 and3 bags very rude"
Pros: "The passenger seated next to me with a sense of humor about our situation."
Cons: "For some reason when I booked my flight, for this leg of it, I had "get seat assignment at gate". Once I got my seat assignment I thought I had a window seat: however, when I boarded the plane, I realized that I was in the very last seat of the plane in the window position, but no window. I was crammed in next to a wall and claustrophobic the whole way as I couldn't see anything, couldn't recline at all because behind me was the bathroom, and the engine roared at times in my ears to where I couldn't hear the passenger next to me when we tried to have conversation as the engine was right outside my "wall". We joked, when we could hear each other, that we must've pissed someone at Delta off the last time we flew them. I have no idea why I had to get my seat assignment at the gate for this particular flight, or why I was put in the 'flying coffin' seat, but it made for a very unpleasant experience. Why even have that seat in the plane? Everyone pays a lot of money to fly these days and deserves better than that seat when doing so. just take those two seats out and give everyone else a little more leg room = much better passenger experience for everyone...my suggestion if Delta really cares about the quality of passenger experience."
Cons: "No entertainment and only pretzel and peanuts available"
Pros: "Flight delayed for four hours, then delayed another hour before we left. Delta won't let you pick your seats, so although we were 3rd in line at the gate, they put my family of four at the rear of the plane. I will never fly Delta again."
Pros: "Arriving and departing flights were at totally opposite ends of airport"
Cons: "My suitcase was damaged(torn through!)"
Cons: "They didn't land due to fog, making me miss all my other flights. Bags were not put on redirected flight to Beijing. Bags still missing 3 days later. Trip has been put on hold till bags arrive in Jakarta."
Pros: "The staff were nice"
Cons: "Not knowing what gate to be at and that it changed without me knowing and almost missing my flight because of it."
Pros: "yes every thing was good.."
Pros: "The check-in process was very easy and friendly. The flight attendants seemed nicer than other airlines."
Pros: "Good humoured , polite and attentive crew"
Pros: "As always, great service and flight"
Cons: "Nothing to complain about"
Pros: "left on time, friendly crew"
Cons: "Seats are worn out"
Pros: "Flight crew were all smiles."
Cons: "Delayed because something was frozen to the plane. Then delayed again getting de-iced."
Cons: "Delayed over a hour"
Pros: "The friendliness, the options through the app with movies etc"
Cons: "Security took way to long to clear."
Pros: "The airline crew was amazing. The airport staff went above and beyond to help my mother through the airport."
Cons: "Old plane. No WiFi. Movie options were limited."
Pros: "Seat comfortable"
Cons: "WestJet app to watch movies and tv not available. Only old screens in back of seats."
Pros: "The on board entertainment is very good, just remember to download the westjet connect app."
Cons: "Seats are ok, very cramped together, hard to get in and out of. I had picked plus seats but kayak didn't honor my selection so was forced to sit at the rear of the plane. As for the flight itself, the airliner sells only Coca Cola products, no cash purchases, credit and debit only. No free bag checks,"
Pros: "Very entertaining flight crew. One attendant cracked jokes sang happy birthday announced wedding party . Never boring very friendly"
Pros: "Great seatmate. Friendly crew. That is a plus."
Cons: "Wish the seats weren't so tight and close to each other."
Cons: "the 3 hr security line up"
Cons: "One of the crew members was not careful enough while taking something out of the overhead cabinet and dropped something on my head while I was asleep. The crew apologized but it should not have happened in the first place while the aircraft was flying smoothly and there was no turbulence of any kind at that time."
Cons: "Il serait bien d'avertir plus à l'avance les passagers au sujet de l'application nécessaire pour l'entertainement ou permettre de l télécharger via le wifi de westjet"
Pros: "Overall everything"
Cons: "It was freezing cold, and blankets now cost $4.00! So I spent the whole red eye shivering, even in my sweater! I could feel the cold air hitting me the whole flight. The boarding was confusing, with no organized lines or anything. Some of the announcements were too quiet to hear."
Pros: "The crew and staff were great on the plane. Could use more staff at the checked bags area but overall good experience"
Cons: "More agents at the check in desk"
Cons: "There is none."
Pros: "Westjet staff are consistently *way* friendlier than Air Canada"
Cons: "-Inbound flight arrived late, our flight departed even later. Not the staff's fault that two separate parties had ID/security issues, but I've seen staff at other airports walk along the line and review ID before boarding starts and it prevents those issues from delaying the flight. -Short flight = crappy snacks. Nacho sticks or dry coffee cookies, both pretty unpalatable."
Pros: "The staff with West Jet are extremely helpful and friendly. I wish the American carriers would take lessons from them."
Pros: "WestJet staff and crew fantastic"
Pros: "Attendants made the flight very enjoyable I hope you honour them for their amazing service."
Pros: "Luggage came fast. Car rental was great."
Cons: "Changed planes, changed seats after paying for advanced booking. Service was poor, cabin was hot."
Cons: "The long wait to get my baggage."
Pros: "Staff was kind as usual. Some channels didn't work so they gave us complimentary movies."
Pros: "Seamless boarding"
Pros: "I was upgraded for free, and everyone was incredibly nice and great at their jobs!"
Pros: "Staff were friendly"
Cons: "Waiting for our checked bags for 45 minutes. Utterly ridiculous, especially with the tiny plane we were on."
Cons: "No internet and therefore no in flight entertainment."
Pros: "Timeliness of the boarding"
Cons: "Lack of access to entertainment without having our own personal device to view and having to download an app to be able to view entertainment"
Pros: "Everything was good, haven't used westjet in a long time as I live in the states now. Will use them as often as I can."
Pros: "We arrived safely and on time"
Cons: "No entertainment unless you paid for wifi, but with a less than two hour flight the price was rediculous. There was no food or drink, other than water or coffee, unless you wanted to pay almost $2 for a mini can of pop."
Cons: "Even though it is a short flight, it would be nice to see a movie and not have to pay for it. I downloaded the Westjet App and started watching the movie, before take-off, while there was still internet access. Once the flight took off, you had to pay to view the movie from the App. Silly!!!!"
Pros: "It was quick and efficient"
Pros: "Brought our own sandwiches.."
Cons: "We were invited to send our carry iron bags to the hold at the gate. We delivered them to the plane door on the jetway. My wife's bag didn't make it from Edmonton to London Gatwick. That's the last time I send anything to the hold ."
Pros: "Very friendly, laidback staff - both in the terminal and on the flight. The onboard wifi was also great and quite affordable!"
Cons: "Upon arrival, we waited quite a long time for our baggage to be unloaded without an updates."
Pros: "Food was good and prompt."
Cons: "Delayed 30 minutes"
Pros: "The attendants were very cordial and considerate."
Cons: "My son did not do well with the food on the trip. He became ill. The food did not smell particularly delicious."
Cons: "They didn't let us know ahead of time and there wouldn't be televisions. If you hadn't downloaded the WestJet app you couldn't watch TV. You had to rent a tablet for seven dollars or buy an Internet package to download the app. That's fine just frustrating"
Pros: "Crew did their best."
Cons: "Lost time on a short holiday by the delay and by the lost luggage. Shopping took time and cost me money."
Pros: "My first flight with WestJet. Lots of legroom. Very comfortable."
Pros: "Too many delays."
Cons: "The flight didn't provide free upgrades although the seats were empty for premium class."
Pros: "Good service. Really nice smooth flight."
Pros: "everything ran very smooth . friendly staff."
Cons: "uncomfortable seat not enough space."
Cons: "Delayed due to malfunctioning plane"
Pros: "The seats were comfortable"
Cons: "The attendant at the gate was rude. She asked for me to put my bag in the slot to see if it will fit. It fit, and she told me I still need to check my bag because I squeezed it in there. She told me that I either “had to check my bag or find alternative way home” . After when I was taking to the end of the jetway she wouldn’t let me take it and said she had to do it” the whole situation was handling poorly and I watched her be rude to people prior to me. Also the outlet at the gate didn’t work."
Cons: "Only one of the Tram car lines was running from gate to terminal at TIA"
Cons: "Flight delayed and bot enough overhead space."
Cons: "We were rerouted by JustFly prior to our trip. Instead of Venice - Philadelphia-Tampa at noon, we were moved to Venice - London - Chicago - Tampa. Flight from London - Chicago was delayed 6 hours. Of course missed connection in Chicago. Spent night in Chicago and arrived home 48 hours after leaving for Venice airport."
Cons: "Over 90 minutes delay on arrival time on a less than 2 hours flight"
Pros: "I thought the service was great"
Cons: "I was surprised that there was only beverages served and no pretzels are peanuts like the other airlines"
Cons: "Outdated airplanes"
Pros: "Not turbulence"
Cons: "2.5 hour delay."
Pros: "Trip non stop"
Cons: "AA has moved seats closer. Had difficulty putting a carry on bag under the seat. Seatbelts short."
Pros: "The setup at Skyharbor airport in Phoenix is a joke. There is no rhyme or reason as to how they do things. There is no organization whatsoever. Nobody knows what they are doing. Agents are rude. They can’t figure out which gate flights are suppose to go out of."
Cons: "I didn’t like a single thing. The fact you pay extra money for a so-called choice seat and then you have to wait til more than half the plane is filled is a joke. It’s all about money w you ppl. Quit being so greedy and focus on customer service."
Cons: "Ugh. By this time I'm worn out and fed up from hassling with Customs. Then they lose my luggage."
Pros: "Timing of flight routes"
Cons: "Sat on a pillow"
Pros: "The cabin crew was great at boarding and organizing the overhead bin space. Also, ground staff didn’t start check roll aboards before the overheads bins were full. There is nothing more frustrating than getting on after forced to gate check your bag to empty bin space (ahem, United at SFO)."
Cons: "Couldn’t get the entertainment to work."
Pros: "Bulk head aisle leg room"
Cons: "Narrow seats and aisle. Being pressed against someone and bumped in the aisle for two and a half hours is a long time."
Pros: "The option to hear the flip down LCD screens. Though I didn’t use them."
Cons: "The lady next to me taking up my seat and a quarter of each seat to her side. The person in front of me never putting their seat all the way up. Couldn’t hear the crew when asked a question."
Cons: "Start boarding with the last row, not the 1st row - so people settling into the 1st rows do not hold up the people trying to reach the higher numbered rows."
Pros: "The flight was ok with no issues once we were in board"
Cons: "We hot there in plenty of time for our 7 am flight and were bumped to a 12.30 pm flght. When we returned to book in we were being accused of missing our flight. Finally got vhecked in what a pain"
Cons: "3 hours stuck on the tarmac before giving up on repairs and switching aircraft"
Cons: "Last to board with a young child."
Cons: "2.5 hour delay going, 3.5 hour delay returning. All because their paperwork had not been submitted on time. Terrible organization."
Pros: "Was listed on-time up to 20 minutes before boarding. Then the departure time kept getting pushed back until we departed two hours late"
Cons: "If there is a delay, I'd rather them just be up front in estimating the time of the delay."
Pros: "Leg room"
Pros: "It was a very short flight so not too much to go wrong."
Cons: "I had a carry on and a laptop case that fit under the seat. The laptop case has wheels and a handle. The gate agent said I need to check one bag, even though I could show that the laptop case was within the specs for fitting under the seat. When I tried to argue with her, she said, "One of your bags is going to be checked--which one is it going to be?" Bad attitude."
Pros: "Relatively uncorwdedcat that time so I got row to myself. Good amount of legroom"
Cons: "Carry on limitations"
Pros: "The crew, and the plane, confy. Was a good flight in general."
Pros: "He gave me a meal voucher in Dallas which made me feel a little better about the four hour delay until the next flight."
Cons: "I didn't like the idea that I've had a four hour delay due to the fact that the airplane and DeRego showed up an hour late. There were no explanations and no apologies. I got to Dallas I was furious complain to customer relations. I at least wanted them to let me in to the admirals club so I could be comfortable for the next four hours. They refuse that but one lady at the customer relations apartment did give me a meal voucher which made me feel a little better."
Pros: "With American Airlines in general there is no such thing as customer service anymore .Staff at desk at the airport are rude .Could learn a few things from your Australian counterparts at Qantas airlines"
Cons: "No respect for customers anymore"
Pros: "Somewhat disappointing on the snack options..."
Pros: "I honestly can't think of anything that I liked. Oh wait! You have diet Dr Pepper which I think is fantastic."
Cons: "The plane was kind of old and run down. Everyone, the passengers included which I realize you have no control over, just seemed to be in an awful mood and very unhelpful. Same, and about the gate attendants, in that we attempted to get seats together and he didn't care at all what was going on. I haven't flown American for a very long time, and I don't think I want to again for a very long time."
Cons: "Gate changes were confusing. Staff unprepared and upset with customers. I witnessed a gate agent yelling at customers and slamming phones down."
Pros: "Good assortment of movies"
Pros: "Quick and easy ride to Florida. Only 2 hour flight, smooth ride. Crew did their job and did it well."
Cons: "No entertainment options, I'm assuming because of short flight. No tvs."
Pros: "New plane"
Cons: "Crew was ten minutes late"
Pros: "how fast we boarded the plane."
Cons: "The crying babies"
Pros: "The flight was on timely"
Cons: "The staff was very informative"
Cons: "3 hours late"
Pros: "The crew was great and really helped calm my nerves about flying."
Cons: "The seats were old and uncomfortable."
Cons: "I didn't event get to make the flight because American Airlines was delaying the flight I was on from Jamaica to Miami, and American Airlines would not change the ticket I had to go from Miami to Tampa, so I was 12 hours late arriving in Miami. Terrible customer service from American Airlines in Jamaica"
Pros: "excellent services from employes"
Cons: "The seats on this plane seemed narrower than any plan I have flown on. I have never had a seat where both my hips were touching side of seat at same time"
Pros: "Smooth trip"
Cons: "Delay delay delay on the flights"
Pros: "There was a bit more room in the seat and more comfortable. The crew was helpful."
Cons: "The isles are far too narrow. Didn't at all care for the snack options."
Cons: "Flight was 40 minutes late in departing. Was not announced at gate."
Cons: "Cramped seating and I'm not an overly large man."
Pros: "I eventually arrived at my destination in one piece and found my luggage."
Cons: "Flight delayed, yes I can understand a delay but not only was it delayed, but at the exact time we are originally scheduled to board they switched gates. Not just over one or even ten gates but fro gate D51 to gate D1. In the Miami Airport that is at least a 1 mile walk. At the time they switched gates there was no notification that the flight was also delayed by nearly or should I say over an hour. This causing people to scramble, run and drag children to make sure they weren't late for boarding then when everyone arrives to the new gate, they flight is delayed by 30! Minutes. That alone pisses people off but then after waiting that time, it's delayed again at least another 30 minutes. Just not well managed!!!"
Pros: "Seating space"
Cons: "WiFi connection and thereby any information and entertainment did not work. Long wait for luggage."
Cons: "There’s not enough leg room & no food other than pretzels"
Pros: "Extra legroom but I paid for that"
Cons: "Not getting the meal I prepaid for and the curtain of business class constantly hitting me it was not good."
Cons: "Took an hour to de-ice. The snow was forecasted. I understand it's the airport operations, not airline, but there should be a better way."
Pros: "Pretty smooth flight overall. That being said, I don’t mean nd turbulence, the air pockets really get to me. Great service though"
Pros: "The flights are fine, on time."
Pros: "Great service- friendly patient helpful, pilots that kept passengers updated and very reassuring and confident sounding. KAYAK got me perfect seats!"
Cons: "Food wasn’t spectacular, and being limited to credit card purchasing is always a problem for many travellers. Pre-purchasing options are a great option except for last minute wishes."
Pros: "No surprises."
Cons: "5h travel at noon, no meal, this is a bit cheap."
Pros: "Crew are very nice and approachable. No complain about their service. And flight is on time."
Pros: "I needed a wheelchair and they were very friendly and helpful"
Pros: "Flight was on time. Flight attendants were pleasent."
Cons: "Flight was delays from anotjer air company i had to paid 160$ to get on the next one.."
Pros: "Comfortable and quiet"
Cons: "Baggage fees and no snacks."
Cons: "Lost my bag"
Cons: "It was too hot, very warm and could not get the temperature down. Everyone was sweating it was bad."
Cons: "I missed the flight"
Pros: "A very nice Air Canada person from Toronto Airport really helped us speed up the baggage check-in process, because we were late. Then, in the terminal, the crew was waiting for us even if we were so late ( 5 mins before landing time)"
Cons: "We had to pay for snacks. Snacks should be included in the high price of the tickets (about 500 CAD $). We ordered and paid extra for food snacks, but some of the items were not available even they were displayed in the food menu/catalog. We asked for a blanket for my daughter who was sleeping but Air Canada didn't have any blanket !! After we boarded, we realized that we didn't have space to put any hand baggages ! We are a family of 5 and we didn't have space to put even one hand baggage! Unacceptable!"
Cons: "The delay, but that was not your fault."
Pros: "India ( flight attendant) provided very poor customer service during flight. I have been a nurse for 24 years and i simply asked for a cool cloth for a gentleman sitting next to me that was feeling ill and very pale. India returned with 5 emesis bags and no cloth and never once came back to check on the gentleman!!! I really wish it was not a full flight because i would have advised him to puke all over everything. How hard was it to provide a cool cloth?? Really? I know first class has wash cloths and that was an easy request. And the fact that she never came back to see if we needed anything or to tell us she did not have a cloth for him. POOR CUSTOMER SERVICE!! I will think twice about flying Air Canada again. Thank god for good citizeans willing to help strangers in a time of need."
Cons: "Poor ccustomer service by flight attendants and no follow up on ill passengers."
Cons: "No breakfast offered for a four hour flight"
Pros: "The crew was inviting, helpful, and very kind."
Cons: "Entertainment system did not work. No WIFI on the plane (which was, admittedly disclosed upon ticket purchase, so it was no fault of air canada). Chairs were very uncomfortable and the individual in front of me reclined fully for the entire trip."
Cons: "Cancelling flights , lying about reasons why, running away from customers when the flight finally after 10 hours was canceled"
Cons: "Both my flights (there and back) were delayed, my luggage was lost after I was asked to volunteer to check it in and on the delay (YYC to YUL), I wasn't even given a food voucher after being made to wait 8h in the airport. This was AFTER the crew promised they would hold the other flights (also operated by AC)"
Pros: "The Air Canada agents and staff were very helpful and accommodating to the best of their ability. I hugged one female AC Agent in TO as she was so kind and helpful, and told her she was the highlight of my day."
Cons: "The processing of Air Canada passengers to the connecting Gates and through Customs for USA international flights was a nightmare. It was very disorganized, with hundreds of passengers herded like cattle, poor communication, customs slips not provided on the AC Flight before landing so as to be completed in advance. There was staff shortage, and not done in a timely manner so as to make your connecting Flight. It has truly been a most stressful experience for me this and each time I have to go through Toronto to make a connecting flight , and I will avoid this flight plan in the future at all cost."
Cons: "The flight attendant was rude to every single person that asked for anything on the flight. Even someone asking for a simple glass of water was given attitude. I booked my seats over the phone and they were not the seats they told me they were. Aweful service"
Pros: "The way back there was nobody beside us. Nice to have extra room."
Cons: "On the way back there was only one person in business class. Nobody got bumped up"
Cons: "My flight and itinerary was cancelled due to the booking staff i planned my travel arrangements for to Mexico. They cancelled the round trip flights i had departing from vancouver to mexico and back so i never was able to use this flight to Vancouver and now will just have a credit there until used. can provide a better rating once i am able to use the flight."
Cons: "Air Canada ROUGE is very different than Air Canada :("
Pros: "The staff where friendly and easy going, the boarding was also organized and because the flight was really full of you gave the carry on to be checked they allowed you to priority board"
Cons: "The food countinues to be and issue I flew the same airline 2 years ago and the meal options had not changed. The salad was so bland I was certain that I was eating plastic food."
Pros: "The loading was better organized then in the past, so smoother; not as chaotic."
Cons: "No amenities offered other than a free thimble of something to drink. I'm waiting for them to charge for breathable air."
Pros: "Flight was on time. The landing was smooth, not bumpy."
Pros: "Boarding went smoothly. I liked that I could choose an exit row seat when I checked in and didn't have to pay extra. The crew was friendly. The plane seemed nice and new"
Cons: "The leg room was a bit tight, and the guy behind me kept putting his knees into my back. I don't know if it was poor seat design or what, but he wasn't particularly tall."
Cons: "Delayed 3 hours !"
Pros: "It was on-time, left enough time to reach connections and my bag arrived."
Cons: "Flight was slightly delayed boarding in NYC but it wasn't a long delay and we left on time."
Cons: "No free entertainment, no meals, or snacks"
Pros: "Air Canada front desk people were wonderful and helpful."
Pros: "Smooth ride."
Cons: "The plane was very old and delayed for too long. Way overpriced air fares."
Pros: "Everything was really good"
Cons: "Some staff were very personable and some were the opposite."
Cons: "Staff needed assistance in folding stroller - whereas this has never been a concern on porter. - stroller was thrown on the floor at landing and retrieval."
Cons: "Slow and stupid some of passages"
Pros: "In-flight entertainment console is pretty good"
Cons: "Departure was 40 minutes delayed right off the bat for reasons unknown and unexplained. Then, worse, mechanical trouble on the tarmack, we had to return to the gate and power down the plane, while still remaining on board, unventilated and unpleasantly sweaty, in the dark even for a while. What should have been a quick 1.5 hour flight and 8:30pm arrival thus became a sweaty 4-hour ordeal and almost 11pm arrival. Not the end of the world, but I was a bit taken aback at the absence of apologetic behaviour, like perhaps serving drinks while we're sweating on the tarmack, or heaven forbid, a meal of some sort considering we were departing later than we should have all already been home."
Cons: "Lack of sleep"
Cons: "Had requested assistance for my mother and air canada passed the buck putting the responsibility to the airport when in fact it should be the carriers responsibility to make arrangements with the airport staff to provide the assistance between gates for seniors with mobility issues at both the Pearson and Tampa airports. Very disheartening how they treat seniors and vets"
Pros: "Staff and plane were fabulous"
Pros: "On time, good service and reasonably comfortable"
Cons: "Food options limited and quality very poor."
Pros: "AC changed to a different plane for our flight at the last minute, so seat assignments were messed up, and we had paid extra to choose seats. So why pay extra for seating when the airline can put you wherever they want at their discretion. In addition there was a minor delay in take off while the flight deck crew had to re-programmed the avionics to our scheduled route. But we made up the time en route and were only a few minutes late. On the whole, not a bad flight experience, just the usual frustration in the process. I long for the days when flying was a pure pleasure."
Cons: "Crew not overly friendly"
Cons: "Overbooked the plane and tried to get me to leave. No food. No drinks. No good"
Pros: "This was a flight headed into a hurricane zone, so not crowded."
Cons: "It would be great if will-fi didn't have a paywall."
Pros: "The Flight was smooth,with a little turbulence"
Cons: "They changed the gate number ,and then the Flight was Delayed"
Cons: "It would have been great if a movie was provided."
Cons: "Re- routed to arrive 36 hr later, luckily I didn't get the message of flight delay until I hear the airport at 4 am. I was rerouted by an attendant 14 hours. And was able to work the next day. My bag made it 3 days later to me because it was only booked on the 1 plane not all the way through to Tampa."
Pros: "Coffee with cookies!"
Cons: "Check in was a disaster!"
Pros: "The boarding was the smoothest part of the entire experience."
Cons: "The delay for mechanical issues was not well communicated, caused a two hour delay. No one could give an estimated time for delay, the first message said we were going to be put back in the waiting area and reboard once the issue was fixed and the next said it was a personal choice. During reboarding the miscommunication between the flight attendants was obvious because customers were asked for their tickets and almost interrogated if they were in the wrong seat."
Pros: "The fare was less than Southwest"
Cons: "I always regret it when I don't fly Southwest"
Cons: "The fact that I wasn't notified early enough about 3 hour delay"
Pros: "I liked the steward Ray on board and stewardess Brianna who tried to make a terrible situation better."
Cons: "The boarding agent was angry, made my theee children cry, and would not answer a simple question. I feared for my safety and did what I could to deflate the situation."
Pros: "Nice crew and ground staff. With the right credit card (United Explorer or better) boarding is a snap."
Cons: "Lack of personal space is a fact of life for air travel unless one can afford the good seats. Plus, why do I always sit behind a crying, screaming child? I know it's no fun for anyone involved and it's just part of life, but maybe next time I'll be more fortunate. Flying in economy is truly like riding in a very big Greyhound Bus! It beats driving, but not by much. I wish trains were more plentiful and affordable."
Cons: "Not sitting by my wife."
Pros: "The crew was the best part of the entire awful experience. The pilots let people tour the cockpit and the stewards were very accommodating considering their rules and restrictions. With so many delays, we were able to disembark the plane and come and go as we needed till we were able to finally board for takeoff."
Cons: "We all received updates every thirty minutes with a new departure time and each time we were supposed to depart, there was another delay. The first delay was caused by a seat cushion floating device not being on the plane (hour delay right there) and then for the next three and a half hours, we all were constantly being delayed due to rain. The rain was not their fault but had that cushion been properly stocked on the plane, we would have missed the storm and been on our way. A two-hour flight became an eight-hour hell. Not to mention, the plane itself smelled like a seedy bar bathroom, I had to tuck my legs underneath myself because there was absolutely no legroom, and my row mate was a belligerent drunk. Getting home at 5 am Monday morning and going straight to work was not ideal. Would have been nice to be home on the same day that my flight was scheduled."
Cons: "Poor boarding service"
Pros: "I had a good flight!"
Cons: "not that it is the fault of the airline, but it was turbulent flight"
Pros: "Plane was nice and crew was friendly"
Cons: "One of my bags was lost with no status on it. Currently awaiting to have it recovered"
Cons: "Boarding by group is ridiculous. Should be back of the plane people after kids & wheelchairs. One small bag of pretzels & a cup of drink. JetBlue gives many choices of snacks & whole can of drink. DirecTv - $7.99, JetBlue is free. We were a party of 3 that picked our seats to be together. Got to the airport & our seats were split up by desk clerk & she didn't even inform us of seat assignment change. She also put 2 of us in the Exit row without informing us. Did not know we were assigned to Exit row until we boarded. Our overhead bins were full with other passengers carryons. This should not be. Why can't passengers use their own overhead bins. Stewardess would not help us, she said find a spot up front, if not you'll have to check carryons. Terrible."
Pros: "Nice crew"
Cons: "Lost luggage twice!!"
Pros: "Could have basic viewing for free like other airlines."
Cons: "See flight from honolulu to denver"
Pros: "Great seats, organized boarding"
Cons: "Too many loud unnecessary announcements"
Pros: "Flight was on time or early which is just what you want"
Cons: "Nothing to say here"
Pros: "Landed on time"
Cons: "Changed gate to another terminal at the last minute, we made it on time buy with an infant and a toddler taking a bus in a raining day was tough."
Cons: "No food on plane only a tiny bag of snacks"
Pros: "Captain... smooth landing"
Cons: "Gate attendants were crabby and not very helpful."
Pros: "Good service"
Pros: "Excellent.The flight attendants are very hospitable..The food was good..The flight was so good it was a very good experience. We are lucky to choose ANA."
Pros: "The new aircrafts are great! More room for everything! Love flying United!"
Cons: "The flight attendants aren't always the most friendliest"
Pros: "The flight was on time and everything ran smoothly."
Pros: "No food to comment on. Did not use entertainment"
Cons: "Took way to long to finish boarding so we were very delayed. This becomes almost a punishment to those who board on time. Also, the flight crew was very loud (I was seated in the last row and they were not at all concerned about the volume of their conversations)."
Pros: "Crew was good, food terrible."
Cons: "Most of it"
Pros: "That it was on time or close enough after a delay."
Cons: "The plane was newer. The cramped seating was exasperating. I'm an average sized female and leg room was non existent as well as seat space and distance between seat. Arm rests skimpy and uncomfotable. It was a miserable trip. The flight attendants were mediocre, one blatantly rude. Service poor."
Pros: "Left right on time and arrived a few minutes early."
Pros: "This was the worst and most stressful trip of my life. Heard of Murphy's law? Everything that could go wrong, did go wrong. And did go wrong again. And again. It wasn't my fault or the people's fault, but an unfortunate chain of circumstances. And United personnel helped me deal with so many challenges and went above and beyond their duty. On the trip to Calgary my flights were delayed, I was denied boarding or the flight was canceled. It took me 3 days to get to my destination and this happened after I arrived 4 hours in advance for every flight, but the first one. I did everything I could in my power, but my best was not good enough. And so when my rental car broke down two hours before my departure, and I failed to start it, I took a cab to YYC and hoped for the best. And United didn't disappoint. They listened to me, respected me and tried to help me as much as they could. My leg cramped and I was not able to cross the hallway to the flight, just as the boarding was starting. The board agents called the wheelchair, walked over to me and tried to calm me down, just as they were wrapping up boarding. They then checked my luggage and held me by the hand all the way to the airplane,"
Cons: "Once again, the agents did the best they could given a set of highly unusual circumstances. Yet the flight was one hour late for a very predictable reason. In the winter it snows in Calgary. You have to de-ice the plane. This takes time. Yet, the airline treated snow as emergency and didn't allow time for that. One hour delay stressed a lot of people out and canceled their plans. Do allow for more time for travel in the winter. It is cost effective and leaves customers happier."
Cons: "Gate crew was rude and I'm helping boarding process was terrible unorganized chaotic snacks were terrible only soda for drinks seats were terrible hard cramped no leg room very poor conditions no entertainment onboard systems did not work crew on board complaining about United Airlines"
Pros: "Comfort horrible in 2nd plane"
Cons: "Plane packed, delayed, and entertainment not working. Sucked."
Pros: "A very smooth ride"
Cons: "Too cramped, fligjt delay of over an hour"
Cons: "Attendent wouldn't accept my visa gift card as payment so I was unable to eat"
Pros: "On time, gates were close together"
Pros: "Very professional crew"
Pros: "Had an entire row for myself. Flight was quick and comfortable. Staff was helpful and friendly."
Pros: "Not much"
Cons: "Wifi wasn't working. Crew kept announcing erroneous things."
Pros: "On time, made change of terminals at LAX with time to spare, air Canada entertainment,"
Cons: "Paying more for seats that were open anyway, paying extra for a bag, smelly toilet on sky west ,"
Airlines flying from Alberta to Tampa have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Alberta to Tampa
Masks required on board, masks provided on flights from Alberta to Tampa
Social distancing seating
Middle seats unavailable to book on flights from Alberta to Tampa
Testing for antibodies, testing for symptoms for flights from Alberta to Tampa
Waiving of change fees. Search flexible flights from Alberta to Tampa