Leg room was better than expected. Lavatory’s were easy to access.crew was grea!
Leg room was better than expected. Lavatory’s were easy to access.crew was grea!
Both mine and my husband's chairs were broken. Also it took 2 hours to get our bags after our flight which was wild.
Despite many attempts to work out a change, neither British Airways nor Kayak nor Chatdeal would allow us to cancel or change this flight so we lost all of the payments when we were not able to fly. Absolutely terrible customer service. We will never use either of the services again.
Not great, took my carry on case outbound as overhead was full . This cause me to miss my train connection since I had to go to baggage claim. Then on my return flight they tried to take it again and flight was delayed over an hour. I chose BA because the service is usually better that easy jet etc but these days I am not so sure.
Better communication to those connecting flights and have a customer care desk at the airports
Staff , Comfort and Food were excellent. My individual lamp did not work so I could not read, neither my novel nor the menu. I found it impossible to check in online. The website sent you round and round a loop. The only way to break the loop was to view and change your advance personal details.
Never got on this AA flight since British Airways delayed my original flight 29 hours
It was a smooth flight. The flight crew was wonderful and friendly.
The crew was great but we sat in the plane for over an hour before takeoff combined with a 4 hour delay on our previous flight caused us to miss planned scheduled meetings in Geneva.
My suitcase did not arrive . I had to change my flight to the US . I was also without all of my stuff that I had to pay through my teeth for my suitcase . I am still miserable from all the stress BA had put me and my family and friends through