Good boarding.Easy check in.
Food! Not appealing. Did not eat more than a few bites.
Got there with minimal delays
Inattentive staff, broken tray table, seats not cleaned between flight ( covered in food crumbs), small seats
Great flight, on-time, comfortable for economy class, food was decent for airplane food, free wine
Staff was not friendly to some other passengers, they had to wait hours for coffee. Long layover
When I had to change my wife's ticket due to an emergency, we were charged over $415.00. That is unfair.
We had a very good experience with Air canada and will use Air Canada again.
Good movies and some snacks.
They told me last minute I needed to go to another gate for a passport check and a new ticket. They shouldn't have waited until the very last minute.
Flight crew was good, we arrived early on flight out and back! Feel like seats are tinier than ever, maybe it was just me. Food (water & pretzels) were OK, but nothing special (then again it was a short flight, so I didn't expect anything). Plane was small so we needed to gate check bags and the gate attendant came around and tagged everyone's bag for us, well before boarding which was hugely efficient - kudos to her on that!
Gate attendant's mic was broken (or she didn't know how to use) so she had to yell into the boarding area.
We left late, it was delayed then maintenance issues. Twice. Seating was very tight and uncomfortable, no movies or entertainment at all. U.S. flights are the worst. Even on short flights with aeromexico outside the U.S. you get movies and food. Zero stars for comfort, food and entertainment.
The gentleman at the gate was super helpful and helped us check our bags at the gate.
Zero leg room. Zero arm room. The entertainment system did not function. No food for such a long flight unless you pay more then the food is actually worth.
We were probably in the air for 30 mins; great short flight. Plane wasn’t filled so had plenty of space.
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