Find cheap flights from Budapest to Toronto Pearson Airport

Pros: "The flight itself was fine."
Cons: "We waited in the plane on the tarmac for 3-1/2 hours waiting for the plane to be de-iced before take-off. I understand that there is nothing Lufthansa can do about the weather, but they (or the Munich airport) need to have more de-icing machines. It is ridiculous to have to wait that long."

Pros: "Flight was very delayed in Munich"
Cons: "Flight was very delayed in Munich due to a shortage of land and handling crew. Very disappointing. Everyone I know who takes this flight complains about the same problem. Arrived in Geneva around 21:00, 1 1/2 hours later than anticipated time of arrival."

Pros: "The agent worked hard to find us another flight to rome"
Cons: "Our plane sat on turnac in Toronto waiting for a parking gate for 30minutes making us miss our connecting flight. Finally arrived but missed our train to Florence had to stay Saturday night in Rome while our villa in Lucca sat empty which was paid for"

Cons: "No seat assigned at check-in or even as they begin boarding. I thought I was flying Lufthansa. Air Canada gate agents were condescending. Very disappointed."

Pros: "The plane was extra comfortable . The Lufthanza is it exceptional airline very nice people better than most American Airlines"

Cons: "Never made it"

Pros: "boarding area was bit confusing"

Pros: "Schedule was followed."
Cons: "At Budapest Airport only one check-in desk, #1 was shown on the big board for this flight and the airline Lufthansa was only shown above the check-in desk #1, which was dedicated for First/Business and M&M Gold status travellers only. Many economy class passengers queued there and at the end they were all redirected to check-in desk #3, as that was designated for Economy class passengers (however not any Lufthansa sign was shown above. When I mentioned to the ground crew (Celebi) that they should improve signs and not mishandle travellers, the person in charge (Nikolett Magyar) said to me arrogantly that they are right, and nothing they would do to improve the signs and passengers' information. This is far what I expect from LH representative, even if subcontracted and not an employee. That behaviour made my journey sour as travelling - especially with not a budget airline - is not just getting from A to B, but an experience which is worth to remember for good reasons, but not certainly for bad ones."

Pros: "New planes, friendly staff, decent space even for economy, great food"

Pros: "The service was okay."
Cons: "Not enough space between the seats and the seats are very tough. So hard you can’t get comfortable"

Pros: "My flight from Budapest took off hour later then scheduled. We landed in Munich only ten minutes before the international flight's take off to San Francisco. Upon the Munich landing, eight of us were escorted on a special bus, with a special pass controll and on special routs to make sure we get on the plane on time. Our laggage managed to get on the same plane as well. Thank you Lufthansa!"

Cons: "Everything was OK"

Pros: "Friendly crew"

Pros: "Friendliness of crew, punctuality of flight; complimentary plum cake; good selection of drinks. We were able to check in and choose seats online."

Pros: "Crew was friendly and we arrived on time, works for me!"

Cons: "First leg of our flight was delayed, second flight departed before we landed."

Pros: "My flight was cancelled, and I could not get rebooked for 2 extra days. I have not returned home yet. No experience on this flight"

Cons: "2 1/2 hour wait while boarded then missed flights in toronto. Toronto airport a mess! Unclear directions and procedues."

Pros: "The flight attendance were nice."
Cons: "One of worst EU to US flights ever. Food was Ick, entertainment?? (even if you paid for the premium the choices were bad)."

Pros: "Flight attendants were great, entertainment system top in its class."

Pros: "Food was surprisingly good! Pretty good selection of entertainment."
Cons: "Leg space was limited- even for a 5'4" person!"

Pros: "Snacks and drinks were provided even though the flight lasted about an hour."

Pros: "I like the food when we fly in eaurope only"
Cons: "Took too long, unnecessary waiting, missed connecting flight"

Cons: "Seats are uncomfortable."

Pros: "Nothing"
Cons: "I wasn't even on this airline my booking reference said that I was. I had this airlines flight number I go to the gate to check in, and then for me I'm on Air Canada. This was a mass from the start I will never use this airline or Air Canada again they ruin my login and told me it's still usable we had a delayed for three hours on the plane. Never never again!"

Cons: "We couldnt fly because our name was in different order and they didnt want to change the order of our names."

Pros: "Lufthansa has us on a short connection in Munich. But instead of bumping us like Air Canada, which does not care about customers, Lufthansa got a little van for our family of 5, took us through expedited passport control and helped us reach our flight. They have done a superb job and it is great to see an airline that has a very capable ground crew as well as air crew. Lufthansa made us feel like they cared about us and trust me traveling with three kids under 6 we very much appreciated it and they will have our return business!!"

Pros: "Attendents were very warm and friendly. The pillow, blanket, water and headphones at the seat were a nice welcome."
Cons: "No reading light that I could control."

Pros: "The upgrade to business class"
Cons: "Not Applicable"

Cons: "The Budapest Airport was not very organized for check-in."

Pros: "...and not for the first time.. And won't be the last.."
Cons: "Wifi onboard wasn't working.."

Cons: "Agents in Budapest were not pleasant at all."

Pros: "A little unhappy looking stewardesses but politely professional."

Cons: "The seats are more and more uncomfortable."

Pros: "The lufthansa planes are very nice and always comforting."
Cons: "We left late for absolutely no reason to be said. We landed late then in Frankfurt and instead of parking at a gate, we parked at the tarmac and had to wait for a bus to take us to the terminal. Then my layover was at the very end of the terminal. All of this combined caused me and some 30 other passengers to miss their connecting flight to Chicago. Just poor management of the flight."

Pros: "- Polite, professional, flexible service by crew - No delays - Quick check in - Free of charge alcohol - Free coffee & newspaper at Munich Airport (Lufthansa)"
Cons: "- No entertainment touchscreen but on a short flight is a understanable"

Pros: "The seats were comfortable, crew was attentive."
Cons: "The selection of movies was pitiful. We sat and waited for food service to deliver half of the catering order that they didn't load at first. The flight was an hour behind take off time because of late connections And then we had to wait for catering??? Not very professional."

Pros: "Nothing, and I am suing you"
Cons: "Unprofessional, terrible, kayak does not response to mails and customers concerns"

Pros: "Seats"
Cons: "Way to much crying"

Pros: "The entertainment and the size for the legs are very okay on A340 Lufthansa flights compared to other carriers."

Pros: "The crew was thoughtful and attentive The bathrooms w ere kept clean and supplies were refilled promptly"
Cons: "the boarding method was redundant. we waited 5.5 hours to to check in and there were no refreshment arvailable within a reasonable distance"

Cons: "FOOD WAS TERRIBLE."

Pros: "The meal was very good. Entertainment choices were good.Friendly service. On time flights. No problem for the check in procedures."

Pros: "Everything was acceptable."
Cons: "The snack option could be better since it was around lunch time but oh well nothing to complain in specific."

Pros: "The crew was very accommodating & friendly. the food was pretty good - with today's dwindling standard."
Cons: "The seats were cramped. I was unfortunately seated next to a friendly but rather large person to my left (i was in a middle seat). There was absolutely no room to wiggle and i developed a pain on my left arm by having it tugged at the end of the arm rest (this was a flight of over 8 hours long). Then, i almost got a panic attack with feeling w/o air (the cabin air seemed really stuffy - at my worst moment, i felt that i didn't have any air to breath.) didn't want to give a negative review, but that was how i felt during the flight across the pond - sorry. I have to mention again though the staff was great. The service deserved a A."

Pros: "NOTHING!"
Cons: "Will never fly Lufthansa again. Horribly Rude in Budapest!!!! Had to check a carry-on that we use all the time. It had made it from Orlando to Budapest with no problem, but returning Budapest gave us attitude and made us check it. $75. We are 65 and they did a pat down like I was a common criminal. I had taken boots , watch, jacket off and put thru rolling screening and they still didn't miss a spot on their pat down. I was sick with Bronchitis from standing in the cold rain in Frankfort waiting to board to Budapest. That was a $170 trip to the Doctor in Budapest and sick the whole time we were there. Sandwich had mayonnaise dripping off....was turkey salami. Terrible!!!!"

Pros: "crew and comfort"
Cons: "food not multi choices"

Pros: "Smooth flight. Lots of service, snacks, and drinks."
Cons: "One hour delay before departing due to mechanical problem. Cramped uncomfortable seats."

Pros: "wifi - so now i have to work and now down-time :) great selection of entertainment"
Cons: "food could have been better"

Pros: "Yes, Very good"

Pros: "Staff were polite"
Cons: "The seating space is horrendous, I am 5 ft 8 and felt like I was sitting with my knees at my chest, horrible horrible seating"

Cons: "Free wifi"

Pros: "Seats were very comfortable. Plane interior was in new condition, including electronic window shade tinting."
Cons: "Staff was not particularly warm or attentive. Was never offered more to drink, and after asking for more wine was ignored."

Pros: "The plane size & comfort was excellent. The staff were very friendly"
Cons: "N/A"

Cons: "It's KLM. What else do you need to know."

Cons: "All of the less than good, obvious!"

Cons: "Boarding was crazy. Could not everyone in the gate area."

Cons: "Don’t be late"

Pros: "Service is awesome. Food is great."
Cons: "People with short connection are affected by the 15 to 25 minutes delay."

Pros: "Seat space a bit tight . I should have upgraded to more leg room . Next time!"

Pros: "very attentive crew"
Cons: "Only ham sandwiches on offer! I'm not demanding and would have been happy with cheese."

Cons: "Turn the lights on early making it hard to sleep"

Pros: "They considered my reguest of vegiterian food."
Cons: "I have no complaints."

Cons: "I booked tickets via Delta, operated by KLM. They lost both of my check in bags in September, and it happened again today for the same scheduled flights. Had 4 hours of layover and KLM still wasn’t able to manage it."

Cons: "I have ordered Wheelchair for my parents which one of my parent didn't get it on Mumbai Airport. When they arrived on Amsterdam Netherlands Airport they were dropped to the gate assigned first and once the gate changed on the fly no body came to help them moving to the new gate assigned which was far away to walk. Nobody even came to tell them that the gate has been changed. It was because of my father's alertness they didn't miss the connecting flight and when my father asked help to members on airport none of them helped my parents and other 4 co passengers which also were on wheel chairs. It was so scary experience for them that they asked me not to book any more flights with Jet Airways. I won't recommend Jet Airways to any of my friends for their parents to travel to USA. I strongly recommend you guys to take a strict action against this. This is so unacceptable."

Pros: "Everything is alright"

Pros: "Smooth flight."
Cons: "Seat a little cramped."

Pros: "NOTHING"
Cons: "Having to change my seat to accommodate a rude belligerent passenger, who had taken my seat, refused to move until spoken to by steward. She then made my flight a nightmare, until I let her sit in my aisle seat. Even then she was not satisfied, she abused me the whole flight damaged the screen so I could not use it until the steward fixed it. Demanded that I except any and all alcohol to give to her to drink. When I am tea total she then continued to abuse me. I asked the steward to move me he just shrugged his shoulders and said there was nowhere else. This is definitely my the worst flight I have experienced."

Pros: "Friendly hostesses"
Cons: "Flight was delayed 3 hours"

Pros: "Employees were very friendly"
Cons: "The seats were very small"

Pros: "Overall booking and airport was ok. Food was also actually quite good."
Cons: "A comfort of the seats... well its economy class in the end. Entertainment was just dreadful - small screen with visible pixels - I was unable to watch any movie."

Pros: "The seats seemed to have more space on this plane which was nice."
Cons: "It felt strange that the crew members completely skipped over me when serving lunch and drinks. At least something as basic as water should be given to all passengers."

Pros: "Great food"
Cons: "I paid a top price for my ticket and expect the advertised amenities to work. Upgrade or replacement for entertainment system."

Pros: "Arrived early!"
Cons: "Boarding seemed disorganized."

Pros: "The cabin crew was so kind, efficient, and attentive. All meals and snacks were delicious."

Pros: "Good services!"

Pros: "The aircraft felt clean and quite spacious (decent legroom). Cabin crew was friendly and everything went as expected. Bonus points for the Beemster cheese sandwich (I was totally disappointed when they served the food, but more than pleasantly surprised by the quality of the cheese - I even bought some afterwards, from the Albert Heijn just outside the security area)."
Cons: "Very odd queue separation at boarding. Passengers were divided in 5 lanes, depending on their seating area withing the plane (for a more efficient boarding, I presume) but, by the time we all got to the actual aircraft, we formed another queue in the boarding bridge so it didn't feel like any time was saved or anything."

Pros: "Left ontime and service was excellent."

Cons: "The cabin crew was racist! She asked me to move from a seat because she wanted another guy ( obviously from her country ) to take it! Rude and racist."

Cons: "Food"

Pros: "The flight crew was nice. Plane departed/arrived on time."
Cons: "I paid €60 extra to sit in the emergency door seat to get more leg room but once.i was in the plane learned for more leg room I accepted a smaller seat next to a bathroom and no entertainment. I could not store my belongings near me. No power outlet to charge my devices for my own entertainment on a 7 hour flight. Dealing with constant traffic for the bathroom. I sat in the middle seat between two hours other men. It was a constant struggle arm space. After 7hours in the air I could not wait to get off the plane. If I didn't actually pay an extra €60 for the seat I may not feel bad but I feel like I might have been better off without paying for the "upgrade""

Pros: "Just great crew."
Cons: "Not comfortable at all and will not book KLM again."

Pros: "Flight was delayed for three hours and was a very stressful flight"
Cons: "Flight was not on time and got to destination very very late pier management of aircrafts"

Pros: "Professional, welcoming and very friendly crew, well-maintained aircraft, comfortable seat and good food. Keep up the good work, KLM."
Cons: "Not much to comment on here."

Pros: "Usual professional and friendly service from my airline of choice for most destinations."
Cons: "Nothing"

Pros: "Very little if any."
Cons: "Aircraft was not very clean,the staff seamed quite harsh at times when speaking to customers. The food was really quite poor but it was a short flight to be honest. Overall not as pleasant as the China Southern flights. I would not like to choose them again unless i had to."

Pros: "Of the multiple international airlines I recently flew with, I would have to say KLM was by far the best. Relaxing atmosphere, comfortable seating, great in-flight entertainment, although I have the go-go in-flight data/entertainment plan with t-mobile (highly recommended), the flight included a decent selection of movies, television programs, etc. The food far exceeded typical "airline quality," even for an international flight - and included a fabulous little snack box with locally sourced gourmet and specialty items such as chocolate from Belgium, fine cheeses from France, and crackers from England. Drinks = gratis, and crew was exceptionally attentive and went out of their way to make flight as pleasant as possible."
Cons: "Nothing."

Pros: "Flight was efficient enough and staff were friendly."
Cons: "It was delayed quite a bit and more on-time updates would have been appeciated."

Pros: "."

Pros: "Food and staff were great"
Cons: "Entertainment system old and not as many options as other KLM flight. No power on aircraft for charging"

Pros: "Very good flight, excellent service and good food."

Pros: "It's the best flight I could get for such a low price. But don't expect to to get the best and newest planes around but it's still overall a good experience."
Cons: "Quite bummed the plane didn't have wifi / USB"

Pros: "Nice, turbulent-free flight. Food was good, service with a smile. Leg space was OK because Boeing 777s are usually better at this."
Cons: "Flight left over an hour late because of a sensor glitch. It is concerning when a technical glitch happens. But, the flight was smooth."

Pros: "The crew were very friendly and accomodating, plane was clean and boarding amd disembarking was efficiently handled."
Cons: "55 minute delay was not welcome."

Pros: "leg room economy compared to KLM"
Cons: "full flight, no upgrade possible"

Cons: "Flight delayed ... Myself and three other colleagues didn't have our luggage show up from KLM flight from Amsterdam to Brussels...even though all of our luggage was labeled "priority". Once in customer service line, we looked and saw that many of the other passengers on our flight also never received their luggage. We estimated that 20-25% of the people on that flight did not receive their luggage as they were in line with us for the same problem. Hard to understand how so many pieces of luggage could have been overlooked and not loaded on our flight. Obviously there is a huge gap in their quality system to ensure mistakes like this are prevented."

Pros: "Delays and no proper customer service."

Pros: "Flight was delayed by over three hours."

Pros: "Flight was on time, crew professional, food and drinks good and kept coming. I learnt Dutch on the in-flight entertainment system. I was in a good mood talking to another passenger about his new luggage system. This mood was kept and not taken away on the flight."
Cons: "Would be nice if there was wifi on board"

Pros: "Good on time flight"
Cons: "Not much, small plane for a short trip, everything was fine"

Pros: "good entertainment choices"
Cons: "my pre-arranged seat was changed without notice."

Cons: "I had requested a wheelchair upon arrival in Warsaw and in Toronto but it was not provided."

Pros: "Food was good"
Cons: "Plane left 2.5 hours late due to boarding system failure. Took 20 mins to get an assigned gate upon arrival at YYZ. Took one hour to get bags due to electrical failure to power baggage handling equipment."

Pros: "The crew was fine and polite, the plane made on time despite 40min delays on the tarmac"
Cons: "going through Warsaw border control took forever, long lines, bad set up for transit passengers."

Cons: "Poor quality of announcements in Warsaw for boarding times."

Pros: "Check in starts 36 hours prior to take off, which is 50% more than what others allow. It was very convenient."
Cons: "Food could be better, but it wasn't bad in any way."

Cons: "Boarding could've been faster."

Pros: "Crew was really helpful and friendly. They took care of us completely. Boarding, take off, landing, everything on time."
Cons: "Airplane didn't provide flight specifics. (Speed, altitude, outside temperature). Just basic info. Seats in this particular plane are really narrow. Everytime someone passing hit my shoulder. This didn't happen in other planes."

Pros: "Everything was OK exept few things"
Cons: "When plane from Vilnius to Warsaw landed, passengers had to wait for 20 min. inside a plane for a bus. When bus arrived I had only 20 min. remaining till my connecting flight to Toronto.I managed to run to the right gate in time. But when I asked LOT employees to insure that my luggage is on a plane to Toronto too, I received arrogant answer that I have nothing to worry about... In Toronto I found out that there was no my luggage on the plane..."

Pros: "The Dreamliner is shiny new and comfortable. Good authentic Polish food. Great variety of in-flight entertainment."
Cons: "On-time performance was so-so, take-off was delayed ~1hr because of connections, had to wait on the runway at the destination airport, had to wait an eternity for my bag. Whatever genius who designed the in-flight entertainment controls should be punched in the face. The on-screen buttons are so easily pushed by passengers making their way to and from the aisle that passenger assistance and reading lights always go off on their own throughout the aircraft."

Pros: "Very comfortable seats, very friendly and polite crew"

Pros: "The end"
Cons: "I paid for an exit row and got a regular seat without refund. I will have to fight for that apparently. The plane was very old, dirty, in bad repair. The seat did not decline, the screen of the monitor was cracked, the bathrooms were disaster zones, there was literary nothing on the entertainment program. The passengers were nice though!"

Pros: "Boarding was quick and well organized despite the full flight. In fact check-in and security were pleasantly quick in Budapest. The flight time was almost an hour shorter than scheduled which was a pleasant surprise - it was great to have at least four of the cabin crew who spoke Hungarian. As the people in front of us didn't recline their seats, we had decent legroom. Food was good, cabin crew were attentive."
Cons: "Nothing - though arrival in Chicago was not pleasant - huge lines at immigration and customs - took an hour and half from getting off the plane to getting out of the customs hall."

Pros: "Courteous, knowledgeable and professional crew. Fast boarding. Direct flight."
Cons: "No wifi. Little room if person sitting in front leans back."

Pros: "Everything was excellent with my flight!Flight crew was very polite and excused about delay.Delay was 30 minut,wich is ok.They helped everyone,who needed help.Food was nice,seats are comfortable.Thanks for everything!"

Pros: "Great food and nice airplane"
Cons: "The crew could not control a rowdy crowd on the plane, we had over eight hours of chaos"

Pros: "There is nothing what I can say I liked They were late at the first flight and I was almost to loose the next connection. The crew in the airport in Warsaw were very slow and unprofessional When I got back to chicago they had a delay 30 min as well. I had a very bad experience overall with Lot company I will never fly again with them"
Cons: "I hope I get back my luggage back in where I have so many things"

Pros: "The entire cabin crew was excellent. Service fabulous. Requested vegetarian meal. It was supurb. Very unusual for flight from. Eastern European countries They exceeded my expectations . Thank you"
Cons: "Boarding from. EWR WAS lousy. Flight going to Warsaw was delayed to start with . They did not announced . Only shown on screen. They have to definitely announce to the passengers THEY WILL BOARD AS PER GROUP NO. . NEED NOT MAKE A BIG LINE JUST RELAX ON THE CHAIR . PEOPLE ARE TIRED OF STANDING in the line for a long time May be they need to have more group Nos to easy facilitate boarding . This is only a suggestion. If they want to improve customer experience and travel again with them"

Pros: "LOT short flights are well run, organized, cabin crew are approachable and friendly. Announcements from the flight crew are informative and reassuring. Check in and boarding in Budapest was smooth and easy."
Cons: "It was all good."

Pros: "The flight was good. Budapest is an easy enough airport to deal with though why LOT only has one desk available at check in for economy passengers is questionable. The second desk for important passengers did become available when there was no one in line there, but still. Flight crew, staff were all helpful and approachable. Captain gave passengers relevant information and cabin crew did the same. The Flight was problem free no turbulence no delays just well run and well organized."
Cons: "All good."

Pros: "Arrived to Toronto on time. Flight attendants provided excellent customer service."
Cons: "Nothing to mention."

Pros: "Good seat that becomes a bed. A little short and narrow for me, but about 5000 orders of magnitude better than the seats in the economy torture chamber."

Pros: "crew was very good and friendly"
Cons: "vegetarian meal contained no protein"

Pros: "Overall the flight was pleasant - the Bombardier is a great plane - there was enough leg room and space. I had a lovely view of the Tatra mountains. Captain made a couple of announcements and kept us informed of flight time, progress and so on. No complaints at all."

Pros: "Crew was great, quick flight!"
Cons: "Plane was super small, no air circulation (very hot!), no food or entertainment (but it was a short flight)."

Pros: "They was in time what I was like"
Cons: "The other passengers didn’t stay at the seat they change the seats, and the seats was dirty"

Cons: "Very unpleasant and unhelpful staff (apart from the ones in-flight)"

Cons: "the cabin was so hot!"

Pros: "Nothing. 0/10 do not recommend."
Cons: "The complete and total lack of a flight."

Pros: "Movie selection was decent as well as the service - the crew was more or less nice and professional with me."
Cons: "The fact that we took off 1 hour late and no apologies have been given. No drink service ha been provided while everyone was just sitting there and waiting for takeoff. Normally the plane would catch up the 1 hr delay but not this time. We arrived 1 hour late."

Pros: "The actual flight was fine. The food was decent. The entertainment selection was good. The flight attendants were pleasant. We got plenty to eat and drink."
Cons: "We found out in Poland that my wife was missing an eTA number necessary for her to fly into Canada. With our previous flight delayed, the application did not process in time, and we missed our connecting flight. As a result, we were stuck in Poland for 24 hours, leading to lost sleep, added expense, and much frustration. Customer service in Poland was helpful but extremely slow. Many customers needed help and it took about an hour for each customer. We waited in line for hours. We were not charged for a new flight, but we did spend 10 exhausting hours in the airport before we had everything resolved and were able to leave and get a few hours of sleep."

Pros: "Everything"

Pros: "I like the food. Cabbage rolls on our wat back from Warsaw were unexpected. Such an excellent idea to serve Polish meals on the polish airline."

Pros: "The flight was smoothe"
Cons: "Boarding was a mess and is always a mess"

Cons: "We were bused to the small older plane and it was raining steadily."

Pros: "Nice new plane (Dreamliner) with a lot of overhead space for hand luggage."
Cons: "There is less leg room than on other international carriers. I am tall and found it quite uncomfortable. I was also surprised by how bad the food was - worst airline food I have ever had on both trips. Sadly, also the most unfriendly air crew as well. Also, unlike international flights with Air Canada, you have to pay for alcohol (though the prices are pretty good)."

Pros: "The entertainment on the plane was great. Large selection of movies, music, and TV shows to keep yourself entertained. The dinner was adequate. It was also nice having the overhead screens continually update our flight progress."
Cons: "The seats are incredibly cramped, by the end I was feeling seriously claustrophobic. It didn't help that we left late. The boarding process was a mess, nobody seemed to know what to do, and the announcements were all mumbled to the point where I was just guessing what to do. The second meal served was inedible as the bread was completely stale. Also, one of the toilets was broken and kept flushing, even when sitting on it. Like the boarding process, disembarking was sloppy and confusing. It took a very long time to open the door, and they only told people at the last minute that they needed to get their passports out."

Pros: "Very helpful staff during boarding very good dinner"
Cons: "breakfast meal - very dry sandwich with only one slice of cheese no internet access during flight inability to use headphones during take off and landing"

Pros: "The 787 Dreamliner was nice, and the business class seats are roomy. And the ticket was priced right!"
Cons: "They lost my luggage in the outbound direction and no-one appeared to care. When I called the number that they provided frequently no-one answered. Even when I finally got through, no-one could provide me ANY information as to the whereabouts of my bag. It finally showed up on the last day of my stay, but it was delivered to another hotel (which I only figured out after about 10 phone calls). Also, they offer perhaps the worst in-flight video selection I have ever seen."

Cons: "My first flight from budapest to warsaw was delayed 4 hours and no gate was scheduled. No one was at any desk to help answer questions about connecting flights. When we finally got on the plane and landed, I had to sprint through the warsaw airport in order to make my next flight. ."

Pros: "Complementary headphones, drinks, and snacks. I flew economy as as a 6'3" guy I was generally comfortable -- though I would recommend you sit in the aisle seat. Food wasn't the worst."
Cons: "Nothing really."

Pros: "nice plane"
Cons: "entertainment system did not work properly,food was worse than fast food,cabin crew was average at best."

Pros: "Got us home to Toronto from Warsaw in one piece and affordable."
Cons: "food was too simple. "Dinner" was so poor after 6 or 7 hours, we only received half a sandwich and a dessert. The seats did not give us a lot of movement. My husband could not even put down his tray table because woman in front pushed her chair back. In general, there was not a lot of English speaking from the stewardesses. Very strong Polish accents made it very hard to understand what they said on the speaker. Not too many choices of English movies."

Pros: "everything perfect!"
Cons: "----"

Pros: "Good pilots helpful crew, nice new Dreamliner plane, good food"
Cons: "Delayed by 50 minutes take-off = waiting long for boarding Poor touch-screens (not enough sensitive) of entertainment sets"

Pros: "The comfort on premium economy was excellent, service was good. The problem was the signage and information at tha Warsaw airport. Flight information displays are infrequent and the writing is in very small letters. Compared to Zurich it is promitive. Nontheless I would consider using LOT again"

Pros: "This is the way to travel. Good food and booze terrific. Seat in business was very cool full recline into bed. Personal media center from friendly staff that will do just about anything to make things perfect"
Cons: "Can't think of any"

Cons: "Using a bus to get to the airplane is very slow."

Pros: "Good movies and low cost tickets."
Cons: "The crew seated an alcoholic next to me and refused him alcohol. He bullied me and them all night to procure him alcohol and they were no help to me. He said they knew he was an alcoholic and wouldn't serve him but that didnt stop him from trying or from pushing me to get him some. He got up a dozen times, looked sick, and for the last 2 hours fidgeted and muttered and moaned. If they knew he was in such rough shape, why allow him to fly and why allow his behavior towards them or me? The food was gross!"

Cons: "It was delayed on our way to destination. Also wish it was a direct flight to ponta delgado instead of going through lisbon. It was too much back and forth."

Pros: "Missed the connection because TAP from Vienna arrrives late. The cre who received us at Lisbon airport was very helpful"
Cons: "TAP being on time and giving a reason why the flight was late"

Pros: "Service was great and the airplane was very well maintained."
Cons: "More water, I was thirsty most of the time."

Pros: "Horrible service"
Cons: "Nasty people"

Pros: "Tap was great for the long flight"

Pros: ":("
Cons: ":("

Pros: "Cree"
Cons: "Boarding was slow"

Pros: "seat was very comfortable with good leg room. Crew was very polite"
Cons: "coming thru the cabin for garbage pickup more often"

Cons: "When late, pls help passangers.with no helpfull people dont work"

Pros: "Cod fish meal was nice! Lots of movie options, and the staff were nice."
Cons: "Foot rests would have been great to have. The boarding process was exhausting. A long line for another passport check (after the immigration check point) and the long bus ride to the aircraft."

Pros: "Very friendly crew, nice plane"
Cons: "Very expensive extras like seats and luggage"

Pros: "The one glass of white wine I was served was delicious. Crew was friendly. Food was surprisingly elaborate for a short flight."
Cons: "Boarding process a bit chaotic. The process started before they were ready to let us on the plane. My special meal was forgotten until after meal service. They skipped our row for beverage service and there was nothing served prior to the meal."

Pros: "Great crew. That’s about it."
Cons: "Absolutely horrible business class on the A330-343. Honestly, they should be ashamed of flying this airplane. They have four of these from Singapore Airlines and of course on both flights I was unlucky enough to get stuck with it. The cabin looks horribly outdated, is worn out, and smells."

Pros: "Very on time, smooth take off and landing and friendly staff."
Cons: "Perhaps spirits offered other than just wine. And a vegetarian food option."

Pros: "The crew was generously serving me and the price was more reasonable than any other."
Cons: "I had a huge passenger next to me who took most of my space the whole time during the flight and ended up hurting my neck and back. I understand it had nothing to do with the crew, but not comfortable at all. Besides, there was no entertainment and even outlet available."

Pros: "I loved how the entertainment was complimentary and there was a wide selection of movies, TV shows and music. I’m used to having one or maybe two movies to choose from but TAP has an entire movie library on the back of each seat. I watched 3 new releases on my 7.5 hour flight. The food was also tasty and I technically had two meals. Great job, TAP!"
Cons: "The only thing that could be improved is the boarding process in the Lisbon airport. The boarding time for the flight was one hour before takeoff and the gate area was too small to hold the total number of people taking the flight. We also didn’t board until 30 min before the flight so passengers were waiting in one big crowd because it was impossible to find a seat or to even form clear lines for boarding."

Pros: "Food was alright"
Cons: "No entertainment, no charging port beyond row 15."

Pros: "Service and food."
Cons: "We did the extended layover to experience one night and one morning/afternoon in the city. A 2 -1/2 hour delay took away our chance to see the city at night."

Pros: "The web page said that I did not have to pay for my baggage, but I had to pay an expensive price."
Cons: "You have to add the price that we really going to pay, not a price to make the people think that it is a cheap price."

Pros: "The only good was that we were rebooked on another route the same day"
Cons: "Airlines should have informed passengers by e-mail about changes in their itineraries. Cancellation was shown on a web a night before."

Pros: "I liked that the airline provided blankets pillows and headsets at no extra cost for our 8 hour flight. The crew were very nice and accommodating. The food was good."
Cons: "I did not like having to pay 75 Euro for one checked bag. That should Have been more clearly set out when booking a flight. The entertainment could have been better. Poor reception for some shows."

Cons: "Entertainment"

Pros: "Good service, nice meal."
Cons: "No USB ports or movie choices. Entertainment screen very small."

Pros: "food and comfort was okay.."
Cons: "Outbound flight - Miami check -in personal was extremely unfriendly for no reason - got charged $160 - although have not received an upgrade - the connection flight had 3h delay- resulted and 8h waiting time at the Lisbon airport after an already 10h flight"

Pros: "Staff were pleasant"
Cons: "The 2 hour turned 3 hour delay. Lack of organizational during check in. Had to show our documents 4 times within 10 meters."

Pros: "Clean"
Cons: "Could have had a vegetarian option for the sandwich."

Pros: "Professional and courteous crew from check in the disembarking. Excellent on board food."
Cons: "Entertainment system was wonky throughout most of the seven hour flight."

Cons: "No air conditioning. Lots of apps didn’t work on the entertainment device."

Pros: "I love flying TAP because I love having extended layovers in Lisbon. Lisbon itself, including the airport, is easy to navigate. The food is great and the culture and architecture is gorgeous. For shorter trips TAP doesn't have as many amenities as other airlines, but on this trip the typical video screens with movies, music, etc. was available."
Cons: "In this particular flight there was a male airline attendant who was fabulous and who could speak many languages, including German. I noticed the other airline attendants seemed to be giving him a really hard time and weren't friendly at all. In fact, I rang a bell to ask for attendant help at one point and no one came to help. I was just a seat back from the area where the helpful airline attendant was available. I think that overall TAP flight staff could be a bit more open to being friendly. However, on the ground in Lisbon I've found the staff to be amazingly helpful."

Cons: "Don't like their bagage fees"

Pros: "The hotel and accommodation were prepared, as we delay the connection flight to Miami because of the bad weather. BUT NOBODY GAVE US A CALMING INFORMATION ABOUT THAT 3 HOURS LONG TIME. WE WERE FORCED REMAIN IN THE CABIN 70 MINUTES AFTER LANDING!!!"
Cons: "The charged an extra cost for normal luggages, however it was free while booking. Istvan Sas U3MNSD and Iren SasneHarazin U4812T PLEASE GIVE OUR MONEY BACK! OTHERWISE WE CLAIM FOR COMPENSATION BY LAW."

Pros: "The head stewardess was so helpful and nice! I was traveling alone with a 3-month-old baby and was very stressed out. The head stewardess helped me so much, gave me a more comfortable seat, a private place to breastfeed and a bassinet for the baby! She was amazing and I owe her so much for making my experience better. I also received a baby gift package that had a much needed pacifier clip! The flight was also the smoothest flight I've ever had across the Atlantic!"
Cons: "No movie was shown on the shared TV in the first row. Had to only listen to music. Long stressful wait to board."

Pros: "Lots of legroom. On board crew was good."
Cons: "Check-in was a little bit chaotic."

Cons: "Not good I book a fly"

Cons: "1) I tried several times while traveling but was unable to figure out how to choose a vegetarian option for the flight. When I called customer service, after a long hold time, the woman I finally spoke to told me it was too late to order vegetarian and refused to help me. I have never flown another airline (Air India, Turkish Air, United, American, China Southern, etc., etc.) that did not make this easy to choose during booking or check-in and that did not already have a standard ovo-lacto vegetarian option on the regular menu. Vegetarians practice for all sorts of reasons, including religion and health needs. It's unacceptable to make it so difficult to meet your meal needs while trapped on a plane for nine hours. 2) The check-in agent did not know the rule about all remaining seats being opened for passenger choice three hours before booking and insisted we had to pay to get aisle seats despite one of us having a health problem necessitating her standing up and walking every 45 minutes. Then another agent told us we couldn't choose seats for free for our Porto to Newark flight when we check in for our Madrid-Porto flight because it wasn't technically three hours before the Porto-Newark departure. But how were we supposed to choose seats for the Porto-Newark flight three hours in advance if we are in an airplane flying to Porto at that time? This makes no sense. Seats should be opened for every leg of a same-day journey at the same time. The agents were unhelpful and unsympathetic. 3) This was an old plane without options to choose a film or show to watch. Instead, passengers could flip through a few channels and hope to find something of interest that was already playing -- there was no way to begin a film or show from the beginning if you landed on it in the middle of its running time. I cannot recommend TAP Portugal to any of my friends, family, or colleagues after this experience."

Pros: "The plane was on time, attendants were friendly. Food and drink was provided at no additional cost."
Cons: "I have no complaints!"

Pros: "The food and flight attendants were very nice and accommodating."
Cons: "I had a 17 kg big baggage and a 7 kg hand baggage and was forced by the hungarian check-in attendant to pay the equivalent of 112 usd. I nearly missed my flight as nobody understood why I had to pay extra since my baggage was under - weight. Outrageous! Will not use Tap Portugal again and definetly won't recommend. Maria Petrita"

Pros: "We were traveling with a 7 month old so boarding was made easy by the crew. Most of the crew were quite pleasant during the flight."
Cons: "The entertainment system hand piece failed so you were unable to select channels, turn the over head light off or ever call for assistance. We had to get another passenger to do that for us. Ultimately the light bulb had to be removed from the fixture. During the flight, we asked for more refreshments and were told we could only have water by a flight attendant. Upon arrival at our destination with a child in hand, our stroller was not unloaded at the gate so we had to carry our child and all that travels with him to the baggage area. For anyone travelling internationally, you will know this is generally quite a distant from the gate in major airports. The strollers and car seats arrived in baggage 30 minutes after the main luggage. When staff were approached they were short and appeared very disinterested in helping. TAP failed on this flight home."

Pros: "the crew"
Cons: "the flight hours."

Pros: "Hot food and real utensils Good entertaining selection Very nice staff"
Cons: "Everything went well."

Pros: "The flight was quick, boarding was easy and efficient."
Cons: "Flight attendants can be a bit nicer."

Pros: "Attendants were great throughout. Prompt takeoff. Food was good; drink service even better! Best movie selection I've seen on commercial planes. Seat was comfy. I enjoyed the flight very much and will always consider flying with TAP."

Pros: "Seats were comfortable with plenty of room between you and the seat in front of you. Huge plane. Very nice."
Cons: "My video screen did not have English available"

Pros: "The fact that children were served first."
Cons: "N/A"

Pros: "I did like the crew and food were great!"
Cons: "I am very unhappy as I paid extra for my seat selection and did not get a window seat. I will be following up about my complaint"

Pros: "It was all ok"
Cons: "I took 3 TAP flights while in Europe, and they were always late!"

Pros: "Complimentary beverages and snacks. Understandable English from the crew about the flight information"

Pros: "The flight was on time. The airplane was clean, there is a lot of space between seats, the seats are confortable and each seat has a computer screen so you can play games, watch movies, news. Etc. The airplane is a brand new airbus."
Cons: "Airplane should have more bathrooms."

Cons: "Second half of flight was very rough"

Pros: "New plane. Great service."
Cons: "Seats are very small. No entertainment system."

Pros: "For the 9 hour flight it would have been nice to have a screen with movies available."

Cons: "For the second time I traveled with Air Canada there was a delay and no plane in Toronto to make the connection. I will not be traveling with Air Canada ever again"

Pros: "Flight nearly on time. Good legroom."
Cons: "Food was so-so. Don’t like having to pay for a drink on an international flight costing $1000."

Pros: "The flight was delayed more than 9 hours. We arrived at the original departure time because I did not have internet access to receive emails about the delay. We wait at the terminal all day, and we did not get food or drink. I will never choose this airline."

Pros: "Friendly crew and clean aircraft. Typical airplane food and free-for-all boarding process."
Cons: "No TV on plane for a 9 hour flight. No one wants to watch entire movies on their phone. Not comfortable. Seats are cramped and could feel the knees of the passenger behind me pressing into my back for 9 hours."

Pros: "This was a long flight so we opted for premium economy, which upgrade was very reasonably priced. Almost everything about the flight was wonderful; friendly, efficient crew, comfortable seat and temperature, tasty food and generous drinks and on-time departure and arrival."
Cons: "The entertainment app which we downloaded to our iPads prior to the flight, is a bit flaky in that it would get in a loop of advertising and made watching a movie frustrating"

Pros: "All was well, except for an hour delay in departure. Air Canada Rouge doesn't have any in-flight entertainment except for having to have a tablet or smartphone and having to download their App in order to watch something. Otherwise, you can attempt sleeping or reading or something else."
Cons: "Lack of built-in entertainment."

Pros: "Crew very nice."
Cons: "Boarding staff very unprofessional and not knowledgeable. Didn't tellbus correct info and caused us to muss flight. Had to buy new tickets. Terrible experience! Will never fly again!"

Pros: "That we ended the trip safely."
Cons: "Paid the trip to Lufthansa and flown with Rouge not even Air Canada ! Big disappointment, never again."

Pros: "Service was kind."
Cons: "We sat on the plane for over an hour before take-off and were therefore late arriving in Toronto. Economy seats were cramped, as expected, and there were children screaming most of the flight. Food was pretty awful."

Pros: "Love a direct flight into/out of Budapest! Rouge flights have an app you can use on your device with a small playlist of entertainment options. Otherwise, you're stuck with whatever you brought with you."
Cons: "Wish there was a notice of our flight progress somewhere. I felt embarrassed to ask the flight attendants who had to do calculations on the spot instead of being able to just check it on the app."

Pros: "The streaming entertainment system is innovative and well done"
Cons: "Final food service (chicken wrap) was not good; reminded me of a microwave burrito"

Cons: "We missed our flight. OK, our fault. Any attempts to contact the airline were unsuccessful. They did not have an office in the airport and the numbers we were given at the information desk to US, Canada, or the local representative were not responsive. We ended up buying tickets for another airline. We were lucky to get the last minute fares for $630 one way. Air Canada's price was over $6,000. An e-mail from the airline reminding of the check-in time would have prevented all this."

Pros: "The meal (pasta) was good. The seat was roomy enough. The crew offered water and other beverages frequently. The"
Cons: "The snack (cold sandwich with nothing else) was disappointing. VERY limited entertainment options: rent an iPad and hope it has a movie you want to see, or nothing. Not good for a long flight Also had to restock the lavatory myself"

Pros: "Food was good. Crew was very nice."
Cons: "Boarding was terrible. For some reason we boarded 30 minutes late and then take off took forever. This made us late for our landing. When we landed, we were stuck on the plane for an extra half hour (after a 10 hour flight) because customs couldn't take us. I will never fly through Toronto again. This was my second experience with Air Canada there (and the first time my luggage was lost on the way to Brussels) and it is a complete disaster. Customs was the most complicated least organized process I had ever been through. There were 3 different spots to go through, I showed my passport and boarding pass a million times, stations were understaffed and the staff was unhappy, grumpy and snapping at airline guests. Additionally there was no free entertainment on the 10 hour flight."

Pros: "Flight was mediocre, but one flight attendant was rude and disrespectful. I realize that the job is demanding, but rudeness to passenger is not acceptable. The attendant should be demoted to regional flight, retrained or let go"

Pros: "Transatlantic flight with charge for a beer? No free entertainment, not even audio? $10 for iPad rentals? Macaroni & Cheese as main dish?"

Cons: "The plain didn't have tv and bearly got drinks on the plain"

Pros: "IT was a good non stop flight. A little uncomfortable for long legged people---but OK. We really liked the NON STOP Thank you AIR CANADA Erica Ann and Nicholas"

Cons: "No TVs on a 10 hour flight, check-in got messed up but nobody kept us informed and I had to run to the gate with no time to get water or snacks, trash service was very slow so my trash kept piling up, meal was not very good"

Pros: "The crew was nice and friendly."
Cons: "No screens, the seat was very uncomfortable...."

Cons: "No tv but you can use your iPhone/iPad to watch movies but only if you downloaded the app (they only let you know about the app when you're on the plane and you don't have a chance to download it since you don't have Internet), you can rent an iPad for $10 to watch some movies from the '90s. The cabin crew was rude and ignored me when I had a question. Boarding took more than an hour So of course we left late. I would not fly with them again."

Cons: "I was not able to board this flight. And it was such a disappointment and a shocking first for me. I reached the airport and on being checked at the counter, I was told that I cannot board because I don't have a Canadian visa. It was shocking to learn that I needed visa for a 1.5 hour layover. The website should give a prompt or should share the requirements. And all my ticket money got wasted."

Pros: "On time"
Cons: "Food , uncomfortable ,"

Pros: "Everyone was very courteous to us. Very little turbulence on trip. Flying is very easy today more than Even 5 years ago. I will fly again on Air Canada"
Cons: "Small basic meals"

Cons: "Pushed call button twice as I could not get entertainment system in business class to work, never came"

Pros: "The crew was really nice."
Cons: "The didn't include a meal or any wine/beer as most international flights do."

Cons: "Staff was useless. Made all international connections via my cell phone."

Pros: "I thought the crew was friendly."
Cons: "The seats were incredibly small and uncomfortable. No snacks were offered."

Pros: "At least there was food tho only banana bread for breakfast"
Cons: "No movies or entertainment for overnight flight"

Pros: "I enjoyed the entertainment option."
Cons: "Wish there were more choices for new movies."

Pros: "Quick flight, well-done!"

Cons: "Flight was cancelled and they did not bother to inform us! Ended up flying on United and arrived 6 hours later than planned."

Cons: "Flight delayed. Attendant told us to come back tomorrow and we could get on the same flights just a day later. Really?? not that stupid. Had problems getting a room overnight - management said we weren't in the system. Gentleman at air canada desk very rude - even told his partner in front of us he couldn't stand this part of his job."

Cons: "Short movie list"

Cons: "Flight was great. Kayak was a nightmare to work with."

Cons: "The fight itself was fine. Not great. Not terrible. But the airline lost my son's suitcase and has been entirely unhelpful ever since then. Now we have been stuck in a foreign country without clothes and toiletries for 36 hours and Air Canada's "helpline" has been anything but helpful. They can not find any information on the location of the suitcase and hope that they will find it in another 48 hours. Rediculous!! I will never fly them again and suggest that you save your money, effort and vacation by flying with another airline."

Pros: "Decent flight"
Cons: "Delays are part of travel, but they're ridiculous and I am unhappy with the delay leaving Minneapolis. It caused all sorts of problems down the line because it caused me to miss my connection, take different flights, and come into Munich much later than I had expected. Also, you Canadians don't have Sudoku in your magazines. Why?"

Cons: "No on board entertainment. Even with the Air Canada app for the phone, the choices were so little. Very long flight without any movies to watch. Will not book with them again."

Pros: "How quick it waz"
Cons: "How close the seats were"

Pros: "All services and most of all excellent customer services."

Pros: "Friendly crew. Very smooth flight. Easy to navigate terminal."
Cons: "Nothing!"

Pros: "Leg space, arrival on time"
Cons: "Had to pay for food and cheap earbuds"

Pros: "Airplane was clean and crew was nice."

Pros: "Glad for this new route. Will make Europe easier to access from PDX."

Pros: "Plane arrived pretty much on time. Boarding was uneventful."
Cons: "Plane too low to use jetway at Pearson. Epic walk from US gates to immigration. Insufficient leg room if you're over 5'10", but that's how it is these days."

Pros: "I liked the way they handled the rain delay. Although inconvenient, they were transparent with the process"
Cons: "The lack of certainty whether we were removed or stilling our connecting flight to delay."

Cons: "Very crowded, small seating and legroom"

Pros: "I will fly Air Canada again but will probably drive to Toronto to catch a plane, rather than take the connecting plane out of my own city.There's a Tim Horton's at the airport!"
Cons: "Flight from our small city was late leaving and we didn't find out about the delay until close to the take off time. The reason given to us was that there was too much air traffic in Toronto. Couldn't this have been planned better? Not the fault of Air Canada."

Cons: "Even though this flight was operated by CA and booked through Ethiopian, they would not honor my two checked bags. However, the guy behind me - also going to Ethiopia - they allowed two checked bags, no charge. I always feel like they aren't willing to budge or look up the rules or even just be nice about baggage. I'd rather not give any more $$ for baggage that i'm actually allowed."