Daily cleaning, installation of cabin HEPA filters on flights to Big Bear
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|May||Best time to beat the crowds (4% less expensive on average)|
|December||Most popular time to fly (9% more expensive on average)|
Average price round-trip
|C$ 459||(avg. price over the last 2 weeks)|
Good deal round-trip
|C$ 184||or less|
Good deal one-way
|C$ 124||or less|
WestJet, Delta and Air France have waived their change and cancellation fees on flights to Big Bear. Confirm policies on booking site.
LATAM Airlines and Delta do not allow booking a middle seat on flights to Big Bear.
You cannot fly directly to Big Bear. KAYAK recommends you fly to Los Angeles (LAX) (148.15 km from Big Bear). From there you can rent a car or get a taxi.
Los Angeles Airport is 148 kilometres from the centre of Big Bear. View on Map.
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Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Big Bear up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "Everything was ok."
Cons: "The Auckland airport is the closest I have ever been to burning in hell."
Pros: "Top quality flight"
Cons: "The black boxes next to your feet are oddly placed and limit leg room."
Pros: "The customer service is stellar, the planes comfortable. I will fly with them again in the future."
Pros: "Great selection of entertainment Good ground staff at Auckland check in Hospitable cabin crew Food was palatable"
Cons: "Although I had mistakenly arrived many hours early for my flight and traveled with the airline back and forth across the Pacific, ANZ personnel would not admit me to their lounge to wait in relative comfort."
Pros: "Excellent service, prompt attention, really great flight experience"
Pros: "I was able to watch the entire Game of Thrones Season Six on the flight to Vancouver, and catch up with The Walking Dead on the return flight."
Cons: "The menu was poorly planned with very little fresh raw salad . The beef choice had potato salad and potato in the hot meal."
Pros: "Seats were comfortable and adjustable with tons of legroom. There was a bottle of water at our seat when we arrived, real pillows, and no more than two seats side by side. Bean bags to rest your feet on was a great touch."
Cons: "Touch screen system on entertainment system was very sluggish and unresponsive"
Pros: "Comfort, cleanless, crew availaibility."
Cons: "People allowed to bring on too much carry on that will not fit so we all wait in the aisle behind them . Dumb."
Pros: "Good entertainment system but it needs servicing. The USB port was blocked and we couldn't use seat chat or screen share.. Not good for a long flight."
Cons: "The seats were unbelievably tight for a flight of this duration. I'm small. We purchased the economy plus seats hoping that there would be a bit more room. There wasn't, so it was a waste of $100 each way for the two of us. We had much more leg room on our US domestic flight. Flight attendants don't appear to like their jobs very much. They were overly stern and impatient with passengers. Reminded me of the nuns in Catholic school growing up. Do they have any idea how uncomfortable the passengers are when we are packed in like sardines? Finally, the food isn't anything like they described and they served diet portions it seemed. I'm at a loss for why this airline was rated so highly"
Pros: "Crew was helpful and professional."
Cons: "Seats are unbelievably cramped. Not enough legroom or cargo room under the seats. It seems they put more seats in than the aircraft was meant to have. Made experience of 10 hour flight much more difficult."
Pros: "Lots of selections"
Cons: "Adult movies with many sexual scenes need to be avoided in the aircrafts! Children behind or sitting the next roll also watched it! Very concerned if I should book your airline with my 2 teenagers in the future..."
Pros: "I absolutely adored Air New Zealand. The airplane itself was a ball of fun with its purple lights. The flight crew was funny and charming, and quite attentive to people who wanted snacks and beverages. Great selection of movies."
Cons: "I hated that it costs $150 for an extra (2nd) checked in luggage. If you are flying international, typically you get 2 free checked in luggages. This caught me by surprise, and I wish it was brought to my attention before I went to the airport. The seats were okay, didn't recline as much as I would've liked. But overall I enjoyed my ANZ flight."
Pros: "New plane, direct flight"
Cons: "Outward flight had unfriendly staff. Return flight had staff that were invisible. You either get a mean mom or a negligent uncle, neither are optimal for flight crew."
Pros: "amazing accommodations and comfort with everything accessible for technology great staff, kosher means as i requested were on point, arrived late totally my fault, to both departing and arriving flights and they really did an amazing job making sure i get on the flight, international"
Cons: "Some of the crew were a bit pushy"
Pros: "Brand new plane, great leg room in coach. My next suggestion would be to buy "sky couch""
Pros: "The Air Canada flight to LA was fine. It was the second leg of the trip that wasn't all that good."
Cons: "The very long stop over in LA. The airport is not great."
Pros: "Timeliness, friendliness of flight crew"
Cons: "I had selected an aisle seat. But on the plane, the configuration of seats was different and it wasnt an aisle seat. Since its a seriously long flight, I was very upset that my selection had not been honored."
Cons: "To much time delay on flyith"
Pros: "This was my third flight with Air NZ.. Flight Crew excellent, entertainment excellent, food great. Especially enjoyed the morning tea after the long flight from London to LAX."
Cons: "Flight was delayed for 1 hour and gate was not posted until right before boarding causing us to rush clear across the airport. However boarding was quick and made up time in flight so all worked out."
Pros: "The crew were really awesome. They kept a smile the whole 11 hours."
Cons: "To be honest I had to pay for the five star entertainment and a small increase in comfort."
Pros: "A good amount of legroom (in economy!) and really pleasant staff."
Cons: "Paying $233 for an extra bag was ridiculous."
Pros: "Sat in a seat that can be a sky couch, used the footrest option even though I wasn't able to use the full sky couch. Very comortable. Great movies available, but I wish there were more episodes of Married at First Sight! :)"
Cons: "I purchased a preferred seat, which included preferred boarding. There was no preferred boarding announcement and I boarded with everyone else and fought for overhead bin space."
Cons: "No vegetarian meal, lot of turbulance"
Pros: "Checkin was easy and fast. The lounge in Auckland was comfortable and well supplied."
Pros: "The Entertainment was amazing, I really enjoyed watching movies."
Cons: "The crew asking for a tip when asked a question- I think that is rude"
Pros: "The flight was on time"
Cons: "The monitors in our seats didn't work so we couldn't watch anything the whole flight. The light in our seats didn't work so we weren't able to read either. One flight attendant just seemed annoyed when we told him we about the issue. Another one was helpful and gave us a torch so we could at least read. We were given Air NZ vouchers for $120 but we weren't able to buy anything from the store."
Pros: "Food entertainment flight attendances were so helpful and perfectly friendly"
Cons: "Nothing was bad at all"
Pros: "The plane ride was smooth"
Cons: "Getting booked onto another flight and not having comfortable seats ( even though they overbooked our flight.) we went from Canada to New Zealand The flight attendant suggesting I was pregnant and I'm not just little fat."
Pros: "Air NZ is fantastic"
Pros: "Excellent crew service. Food pretty good also"
Pros: "The crew, entertainment"
Cons: "The padding on the seats could be a bit more comfortable in economy, especially on 10 to 16 hour flights."
Pros: "Everything. Air New Zealand is by far the best airlines on the planet."
Cons: "Hahahaha, what didn't I like? Hahaha"
Pros: "ON time!! As comfortable a long haul can be."
Pros: "Best airline I have ever flown with"
Cons: "People should be able to recline their chairs whenever they want to."
Pros: "on time, plenty of movie options"
Cons: "Economy on Air New Zealand is better than the USA carriers, but still nothing to write home about."
Pros: "on board service, incredible flight attendants"
Cons: "Leg room on coach could be better"
Pros: "Decent flight, but not a whole lot was 'above and beyond' my expectations."
Cons: "Not many food options for Vegans. Entertainment TVs hard to used and looks outdated."
Pros: "The in seat entertainment system was the best I've ever seen."
Cons: "Premium economy upgrade for $300/seat may not have been worth it. Still hard to sleep in seats."
Pros: "The crew was exceptional, the on board entertainment was fantastic, and you could order snacks and drinks from your seat at any time."
Cons: "The seats were very cramped, extra narrow and almost no leg room. With aflight this long it go rather painful. The upsideit that I was able to distract myself with the provided snacks, drinks, and movies."
Cons: "The handrails didn't come up and it was super cold. Not enough options for tv"
Pros: "Crew was very helpful and friendly"
Cons: "Food was poor"
Pros: "Great flight attendanta. Good food and beverage. Flight was on time"
Cons: "Nothing. Excellent flight overall"
Pros: "The crew were very accommodating and the bar was complimentary! The food was average but the entertainment provided was excellent. Anyone interested in current movies or TV shows will be pleasantly surprised by the selection available. 10 hours never went by quicker!"
Pros: "Awesome flight attendants"
Cons: "We paid extra dor two of the last seats but disnt get those seats and we didnt get refunded for them either"
Pros: "Best flight crew again - super professional and took the time to speak with passengers in economy - impressive!"
Pros: "It was on time,"
Cons: "On going efforts by all the airlines to squeeze as many people as possible in as tight and uncomfortable seating as they can get away with."
Pros: "I felt like I had enough room & was comfortable"
Cons: "Would like to have some form of free entertainment (music, TV show, movie) without renting a tablet"
Cons: "Checked baggage fees"
Pros: "Boarding went very well. The credit was extremely helpful and responsive."
Cons: "Not enough room for individuals with broad shoulders. I felt as though I were either invading my neighbour's space or hanging out in the aisle."
Cons: "I didn't get a blanket or pillow"
Cons: "I had tried multiple times to get a seat at the ticket counter and at the departure gate...when I was finally able to get a seat there were no aisle seats available...that was not helpful as I am required to get up every 1.5 hours and walk around the cabin because of health issues Beverage service was once and no snacks..I am used to this so brought along some snacks but it would have been nice to have peanuts and not only a cold drink but then some coffee."
Pros: "Great crew, on time flight!"
Cons: "The only thing that I didn't like was the airplane, it was an old one and not comfortable at all ;("
Pros: "Mechanical problems delayed the flight so long that I finally gave up and went back home. Missed my little grandson's birtheday which I was completely bummed about.. Sometimes I sense that they operate on a very fragile shoe string! No advance notice that the delays were occuring."
Pros: "The flight crew was amazing. Great flight"
Pros: "Comfortable seats for sleeping/built in headrests. Free entertainment. American codeshare plane."
Cons: "Nothing. Alaska is by far my favorite airline! Virgin is my second favorite. They are now joined. Perfect!"
Pros: "Food vouchers."
Cons: "Being delayed almost 3 hours and getting in after 1 am."
Pros: "Apparently mechanical problems early in the day put our jet 89 min behind, but all involved worked the magic to achieve only a 60 minute late arrival. Loved the sparkling water (she was kind enough to make mine vegan even : - )."
Cons: "Late start and long taxi and long bus rides. BUT, the conversation with the new found friend was off the chain. I'm cool with the Sonoma means a taxi and bus portion - worth the fare."
Pros: "I liked it all"
Pros: "The crew"
Pros: "Coffee Starbucks"
Cons: "Passenger seat 25D was swearing all the time"
Pros: "on time, somewhat"
Cons: "very cramped seats; are my husband and I profiled on airline flights? why are we always placed exactly over the wings or in the rear of the plane, with all the babies? we are senior citizens and flying three to five hours with babies crying all around us is not a pleasant flight. So we up graded to first class on this return flight. Is that the only way to get out of being profiled to sit in the rear of the plane with the crying for three hours?"
Pros: "The flight was thankfully very short!"
Cons: "Crappy service, slow boarding, lack of control of boarding passengers at gate, plane was not as clean as normally expect for this airline."
Pros: "Excelente servicio"
Pros: "Service was good, lots of leg room and they even had in flight entertainment for free!, unlike all other domestic airlines where they always try to nickle and dime you. Great airline."
Pros: "The staff treated everyone like humans not a number!!!!"
Cons: "Checking bags after shelling over 500 bucks on a flight should be free."
Cons: "On time"
Pros: "Quick easy flight"
Cons: "Waiting on the runway for 45 minutes to de-plane"
Pros: "Crew was excellent."
Cons: "The unexpected turbulence"
Pros: "They're organized, staff is super friendly and seats are clean and comfortable."
Cons: "I haven't flown a first class this poor ever. No blankets, we were not offered drinks until we were at cruising altitude, no magazines, felt very dirty and unkept. Food was less than desirable. Alaska needs to improve their overall service and cabins."
Pros: "The crew was super nice, from when we boarded the plane to when we got off. (:"
Cons: "We had to wait over 2 hours delayed our flight claimed it was mechanical reasons then change it saying it was paperwork they need to do so we would be able to make the flight wasted almost 3 hours I was sleeping the crew wakes me up for drinks like really !!bad experience!!!!"
Pros: "Air travel in the US is a disaster. People are cattle. Food is overpriced. Some airlines have policies that out to be criminal in how passengers are treated. The good news is Alaska and just a few other smaller airlines are far less terrible than the rest of the industry. The product is still cramped, unapitizing and not always smooth... but the crew is consistnetly awesome... and their policies are customer friendly"
Cons: "Selling the credit card on every flight for 15 minutes is torture. Force feeding us an informercial once is more than enough but if you have a round trip with connections it is 4 times. I was considering it but by the 4th time I was too annoyed to ever get your credit card"
Pros: "The crew and the service"
Cons: "The 30 min delay in takeoff"
Cons: "Plane was pretty old and dirty. Seats were uncomfortable and wouldn't recline properly. No entertainment screens. Time to upgrade the fleet."
Pros: "There was no entertainment since was a shorter flight but the staff was amazing, comfy seats, good selection of food and excellent coffee."
Cons: "Late over and hour"
Pros: "Service was impeccable great flight"
Pros: "There was one crew member, Terrace who was hilarious made any announcement enjoyable to hear, we were lucky we got him on our return flight as well"
Cons: "seats not giving good lumbar support"
Pros: "Was an average flight, nothing bad happened and nothing exceptional happened."
Pros: "Smooth flight"
Cons: "Pdx tsa...very rude"
Pros: "That I was finally able to go home."
Cons: "My first flight to Alaska was delayed and my flight leaving was cancelled completely. I called customer service and was told I would be given a refund for all the trouble my cancelled flight was causing making me late for work and my ride being unable to pick me up at the new landing time. I never received a refund and my rebooked flight got cancelled. I almost didn't get home on that flight either, but the customer service agent found me a seat. I never received a refund and I missed out on pay at work. I never want to fly Alaska again!"
Cons: "charged for ipads, wifi didnt work,"
Pros: "George Yoo"
Pros: "The flight left on time and arrived early. The crew was friendly and offered drinks on an hourly basis. The egg scramble breakfast was pretty tasty; surprisingly it was made with real ingredients not an ounce of foam egg insight."
Cons: "Nothing worth complaining about."
Pros: "Crew was fine and great."
Cons: "The flight was delayed, then we had to sit on the runway after boarding for about 45 minutes before takeoff. Arrived to LA over 1.5 hours late."
Pros: "Flight was okay, uneventful until landing"
Cons: "After landing at LAX we were made to sit on tarmac for 45 min because there was no gate available. This isn't rocket science folks, we were a scheduled flight coming into a major hub. Disappointed."
Pros: "I recently moved from Baltimore to LA in February. I love Alaska Air! The crew is always friendly and as a 6'3 guy I appreciate the legroom in the aisles."
Cons: "I was rebooked on a non-direct flight for tomorrow. They overbooked the flight."
Pros: "Being stra"
Pros: "I liked the captain's communication about the delayed departure and how he made up time to get us to the destination on time."
Cons: "There was no need for us to have taken off late. The plane was on the ground but at the wrong gate and it was brought around to the correct gate more than a half-hour late."
Pros: "Early take-off, friendly staff"
Cons: "everything was cool"
Pros: "The whole air experience is so egregious now, I'm committed to first class and only a few airlines. Just can't do it anymore. I'm not a herd animal and I don't want to do it their way. Period. On Air Alaska it's a clean cabin, they leave on time, they maintain the planes. Amen."
Pros: "There was a blanket and pillow available on the seat and the arm rests (all of them) went up... I appreciated that when I had to move mid flight. The attendants were nice as always... they weren't stingy with the small free snack that is included with the flight. (Small bag of peanuts or pretzels) that I liked. Usually feel like it is an inconvenience to ask for more than one.... but they offered 2! I was very happy to hear that!!"
Cons: "The entertainment was a bonus! Made the flight go by faster."
Pros: "Pretty much nothing related to the entertainment system... It is nice that you can play movies for free over WiFi on your phone or tablet (since the in-seat system simply didn't work...), but, bizarrely, the WiFi movie selection was different from (and substantially smaller than) the seat movie selection. What's that about? And the WiFi movie scheme is way more painful than it needs to be, requiring you "check out" movies using your web browser, then switch to a separate app to actually watch the movies. Clearly the product of a company mindset whose ONLY concern is "can we check some box", with absolutely no interest in "how can we delight our customers?""
Cons: "So we get the same entertainment system all these flights use: some ghastly totally non-optimized Linux setup that was rebooted three times during the flight, took 20 minutes for each reboot, and never worked correctly after any of the reboots. (The only movie my system would ever play was the very first one, and none of the on-screen controls worked. The seat next door could choose multiple movies, but each movie froze after 40 minutes). The amazing thing is: why don't they just install a damn iPad mini or Android equivalent in the back of each seat? Would be lighter than what they have today and would work FAR better. You'd need some co-ordinating/provisioning software to provide for OTA announcements and movie updates, but basically it's not that hard... At the very least, hire a Linux-head to optimize your startup scripts! It's just sad to see this 20 minute startup process (all dumped on the screen) with its constant repetition of time-wasting startup steps that just generate errors on this plane's particular hardware setup..."
Pros: "We had comfort class and it's very nice"
Cons: "Both Crews at airport and on flight aren't very friendly, I guess this is the nature of all American flight after seeing how customer being treated from the United incident"
Cons: "Flight was booked via Princess for a cruise. Flight from Vacoouver to LAX was through Delta partner Westjet. One schedule number and flight number for Delta, a different set of numbers for Westjet. Westjet requires you call them for seat assignment for a fee. Just not smooth!"
Cons: "The comfort seating on this aircraft was not as good as other Deltaflights. No extras or service."
Pros: "The crew was great. Flight leader was entertaining and sounded well versed on the speakers. I really like that it was not a full flight. A little extra room to work with."
Cons: "Queue time in L.A to secure a gate. (Minor)"
Pros: "Smooth flying"
Cons: "The entertainment units were terrible. Touch screens effectively impossible to operate in this 737-800."
Pros: "They got us from A to B without any problems."
Cons: "Efficient to the point of robotic."
Pros: "The plane looks nice from the outside."
Cons: "Was not made aware check in closes AN HOUR before flight. Missed entirely. No one to help me at desk."
Pros: "Direct flight"
Cons: "No cell charger. The return policy should match swa, I'll never prefer delta until the return policy matches swa. No fees. Credits can be split between flights. One year to use credit."
Pros: "Flight attendants were friendly and appreciate gate agent's enforcement of the two personal bags per person."
Pros: "See previous comments."
Cons: "See previous comments."
Cons: "Went from LA to Guangzhou, China. My family checked 6 bags in. Only 5 arrived in China. My bag with ALL my clothes and ALL my meds was the one missing. I had nothing to wear (and that includes underwear) and no meds for 2 freakin’ days. Worst experience EVER!!!!"
Pros: "Comfortable and clean plane, crew professional and nice."
Pros: "The cockpit crew waited to turn the plan off until the Footbal playoff game was finished. I thought that was very considerate of them."
Cons: "Seats were right but that I guess is to be expected these days."
Pros: "Informative communications during delay"
Cons: "Rushing to board resulting in bad customer service during boarding"
Pros: "Perfectly fine first class trip"
Cons: "Breakfast meal was awful"
Cons: "No leg room"
Pros: "Staff is friendly."
Cons: "My wife's pre-check was not added to her ticket. Plane was extremely late taking off. No entertainment on the flight."
Pros: "Boarding and luggage check in were great. The flight crew and the flight itself were uneventful which is perfect."
Cons: "Snacks are the bare minimum and the restrooms could have been attended to more often, paper was piling up in the trash."
Pros: "Easy and quick"
Cons: "No complaints"
Pros: "I liked the check-in kiosk, but only because I had no bags to check. I liked being able to choose my own seat. I liked that the flight was uneventful. I liked the staff at all stages, they were friendly and helpful."
Cons: "They made me shove my purse into my knapsack to fit within their two bag policy. That's a first for me. My Delta flight did not do that."
Cons: "When I bought my ticket last Nov , I paid extra to select seats, only to discover no aisle seats available for the 15 hour flight from LAX to Guanghzou. I tried many times to call CSA LA office using toll free and regular number, but could never speak to a human. Last November 7 I missed my flight home due to the Thai King's motorcade causing the road I was on to be closed for more one hour. I arrived at the CNXairport nearly one hour before the scheduled departure time, only to find CSA check in counters already closed. CSA Bangkok made me pay for a one way ticket home on Nov 8 even though all 3 flights were not full. I arrived well I'm advance and checked in. CSA began boarding 30 minutes before the time shown on my boarding pass and closed the aircraft doors shortly aftethe boarding time listed. No wonder I missed my Nov 7 flight! I wrote CSA LA a letter including the receipt for the one way ticket and requested a refund or at least a reply or home call. I never received a reply. I have flown CSA/Delta from Detroit, MI to Chiang Mai, Thailand 5 or 6 times in the last 3 years. It seems they don't care about customer loyalty. In the future CSA will not be my first choice and I will pay somewhat more to fly another airline."
Pros: "on time"
Pros: "Lots of water being offered. Lucky to have extra seat for comfort."
Cons: "It seemed longer than the estimated time. The food was bland. My husband's entertainment system worked, mine didn't. We had hit a lot of rough air during time over Pacific. Would have been nice if the pilot would have given more information."
Pros: "I like that if you're willing to gate check your bag, Delta allows you to check in with Zone 1 boarding. Seats did have plugs, which is a huge plus."
Cons: "Touch screens on the in-seat TV were not sensitive enough, technology on board was somewhat outdated."
Pros: "Typical flight, all went well. Special services picked me up at the plane."
Pros: "Comfortable flight with pleasant staff. I slept most of the way."
Cons: "I was satisfied with this flight and did not experience and discomfort during it"
Pros: "Friendly people and clean plane"
Cons: "They lost my luggage, I hope it shows up shortly"
Pros: "Sitting in middle isle, just get elbowed a lot."
Pros: "Delta flight attendants ultimately removing the passenger."
Cons: "The man that called the mother and her son a "F***** b****"."
Pros: "Got us home super fast"
Cons: "The most uncomfortable flight I've ever had"
Cons: "Delays and ground chaos nearly caused us to miss our international connection. Gate staff unable to provide assistance with booking on connecting partner airline. Gate staff unaware of new terminal 3 to TBIT airside shuttle nearly directed us to leave domestic and requeue for international security. Will like skip Delta connectors to long haul international flights and just fly direct from SFO."
Pros: "Our stewardess in the economy cabin was probably one of the best we have ever encountered. She was very courteous and personable."
Cons: "No free meals."
Pros: "The crew was professional and efficient. This includes the ground personnel that had to cope with a grossly overbooked flight. I was upgraded to comfort+ at the gate."
Cons: "Fed up with the .4 oz pretzels. The arrival in LAX was chaotic. We had left on-time and were told that we would arrive approx. 20 minutes early. Ha! First landing attempt had to be aborted, the landing not being cleared by the control tower. Then we cruised, circling over the Ocean, and the lights of the city again. Finally we landed. Taxiing on the tarmac was interrupted many times, and took overall 30 minutes. The pilot kept informing us. I was probably not the only passenger that had and urgent need to reach a bathroom... Of course, Delta should not be blamed"
Pros: "Very easy flight & process"
Pros: "Arrived early"
Cons: "Crew weren't really friendly. Special menu food wasn't great"
Pros: "Same as the previous flight! Very surprised to be a head of time"
Cons: "We were very cramped in the seats. No room to move! I could not use my laptop."
Pros: "I fly frequently and overall the flight was great. My biggest complaint is that as a paying customer (vs non rev) I think it is kind of crazy that I did not have an assigned seat until I walked onto the plane. I really disliked tjis process. I found it to be an unnecessary stress. When I asked the gate agent about it I didn't get a clear answer as to where I will be sitting. I'd much rather know what my seat number is before I board the plane. Other then this bizarre process. Everything was great."
Cons: "The flight attendants were rude and not helpful. The checkin counter at the Sydney airport is hidden. Better signage would be helpful in locating the area"
Pros: "Delta is one of the best airlines I've flown with. Staff is very helpful, and customer service and amenities are tip notch."
Cons: "For some reason , we we did not have seat until the day we left, they ended up placing us in the back. Not that I mind sitting in the back, it was just a scary thought that we didn't have assigned seat when I bought the tickets- I remember picking my seat"
Pros: "Nice flight. Early arrival. Had a complementary beer onboard. Luggage in less than 20 mins."
Pros: "EVERYONE WAS FRIENDLY"
Cons: "NOTHING ON THIS PART TRIP WAS FINE"
Pros: "The small scack/meal was excellent. Good service. Smooth flight. In-out-done! Good job Delta!"
Cons: "Can't think of anything negative. A long time standing by on runway waiting for departure."
Pros: "Not enough meals for ALL Passengers, we were S.O.L. DELAYED flight, snotty stewardess, flight changed by our request but baggage sent to WRONG DESTINATION. WE HAD TO Arrange for luggage to be picked up aND drive an hour to get it. After waiting 3 hours to locate our luggage. I Will NEVER FLY DELTA SKELTOR' nor will I recommend THEM EITHER"
Cons: "Check point had only one person working on a holiday weekend made for an extremely long wait"
Cons: "The first 2 hours were so bumpy that I got sick. I was also in the middle seat and was so uncomfortable I couldn't sleep."
Pros: "Flight attendants were super friendly. The plane was very nice and spacious, the flight was smooth and the landing was excellent!"
Pros: "I travel on plus and the person who was in charge of our sección was very nice and friendly."
Cons: "what i don't like is that i had to wait for my luggage an hour . causin incomvinience for me later."
Cons: "1+ hour before we took off after getting on the plane. 1+ hour before we got off the plane after landing."
Pros: "Seats were comfortable, more legroom than the American Airline flight"
Cons: "I prefer to have a TV to watch instead of downloading the App."
Pros: "online checkin, fast boarding (a total of only 27 passengers undoubtedly made boarding much quicker), had extra space due to the sparse flight; smooth flight, good refreshments, pilot did a good job of keeping us updated on runway/gate status"
Cons: "on board crew didn't seem interested; empty cup was never picked up; upon leaving the aircraft (after a 30 minute delay due to a problem at our gate) none of the crew said as much as goodbye or thanks. I know it was a late flight with very few passengers, many of whom may have slept, but as such I thought the crew should have been more attentive and friendly at departure. A disappointing experience."
Cons: "West Jet personnel did not give any information about the customs process for connecting flights that I would face in Vancouver or the requirement to go through another security check between West Jet flights. I was told that I should simply go to the next gate to board the plane for Los Angeles -- and that I would do customs in the USA - so the info person sent me to retrieve my luggage (wrong info) and I ended with a 45 minutes anxious trek through the Vancouver airport! Once I found my gate, the West Jet personnel could not have been more kind."
Pros: "Nice Staff. Easy process."
Cons: "Would prefer actual tv entertainment. Not having to have your own device or rent one."
Pros: "Comfy legroom (for someone who is 6'5") and comfortable seat."
Cons: "Late take off, late arrival at gate, late baggage delivery."
Pros: "Good flight. Had internet access for low cost."
Pros: "Good boarding. The info I was given thru Kayak seemed to indicate my cheap ticket did not include any drinks or snacks, so I was prepared with my own for this long flight. So cookies/pretzels and juice, coffee, etc. were a pleasant surprise, Also the middle seat was empty."
Cons: "Clearer info on what was included in my ticket."
Pros: "Crew was great."
Cons: "Communication as to why we were promoted to premier seats and service."
Pros: "The Westjet app took forever to download on my phone AND my husband was unable to download it ... made for a long flight without entertainment. Also, the crew didn’t come off welcoming or inviting."
Cons: "Flight delayed due to a mechanical issue (replace a tire) from YYZ to LAX caused me to miss my connecting in LAX to SJC"
Pros: "Staff was nice."
Cons: "Better communication in regards with mechanical issues."
Pros: "Didn't see much of crew. Food was crazy expensive for what it was."
Cons: "Better food for price, or an option to pre-book a proper meal at time of buying ticket. Plane was cold and no blankets."
Pros: "Nothing to be completely honest"
Cons: "Airplane was old and dirty. Flight attendants were extremely rude and condescending. The plane arrived nearly 3 hours late. Boarded 30 minutes late waited on the tarmac for an additional 2 hours while they performed maintenance. They ran out of food for what was now an 8 hour flight. Starving!"
Cons: "The boarding"
Pros: "Lots of leg room! Friendly crew."
Pros: "Seat was comfortable"
Cons: "Very delayed"
Pros: "Crew were very caring. Seats were OK"
Cons: "Seamless flight. Great staff. Thank You."
Pros: "Great crew"
Cons: "Actually not much. Good value all around."
Pros: "I liked the complementary beverages and snacks."
Cons: "It would have been nice to be able to access entertainment withou t having to download an app and having a cell phone."
Pros: "Good crew."
Cons: "My tv screen was not working. I did not have anything to watch my entire 6 hours flight from Toronto to San Jose California. My connecting flight/airline was changed on the day of my flight. Not really a problem as the time was the same."
Pros: "organic bars, hot green tea in real mug, friendly staff"
Cons: "no entertainment or WiFi and seats did not recline."
Pros: "Sitting in Plus"
Cons: "We didnt have enough time to make the connection between the fly . We ran for all aeropuert and almost loss the fly to Lax"
Cons: "When landing on final approach close to the ground, the pilot pulled up and passed the airport. It was almost 10 minutes before he got on the intercom and told us what was going on. Apparently traffic control told him there was a backup and to circle around. Not knowing what the situation was, was very nerve racking. It would have been nice to hear an announcement of the situation sooner."
Cons: "Flight was delayed"
Pros: "WS Care Center staff Minmico (think it was her name) arranged the 4:15 flight instead of the 6 pm flight but only because I requested her to check that flight when I returned to the CC to find out if it was possible to get on an earlier flight. I should have been advised when I first arrived at the CC from my delayed flight from Toronto that I could check back at the CC to see if there was a cancellation. Minmico allowed me to use her phone a couple of times to call my husband to advise him of the changes in my flight, which was very helpful. She tried hard just prior to the flight departure to have my bag delivered to the 4:15 flight but was unsuccessful. She gave me food vouchers, which I liked. I also thought the WS CC staff in Abbotsford was very helpful explaining the process for making a baggage claim when my bag didn't arrive due to my last minute flight change - the $100 voucher was appreciated when I picked up my bag the next day."
Cons: "Had to sit in the plane for almost 2 hours because the computer was being fixed on the plane. Crew did not communicate in a timely manner about when we would be flying.The plane should not have been in operation if the computer didn't work and passengers should not have had to wait on the plane for two hours while it was fixed. I missed my WS connecting flight to Abbotsford from Calgary and was only rescheduled on a plane departing 6 hours later! No one at WesJet Care suggested there may be a cancellation on an earlier flight - I had to arrange it by returning to the WS Care Center. I just barely made it onto an earlier 4:15 pm flight but without my bag which was put onto the later 6 pm flight. I chose to return the next day to pick up my bag."
Pros: "I got the executive treatment"
Pros: "Nothing nobody"
Cons: "Uncomfortable seats! No access to music movies or kindle though it said it has free entertainment. Nobody knew how to get access to the movies. Instructions are wrong and loop around with no results. Attendant said she’d comp a drink but didn’t . Boarded late and disorderly. Mean gate lady. Left an hour late. Home an hour late."
Pros: "On time, smooth boarding."
Cons: "Screaming baby most of way but not airlines fault."
Pros: "Option to watch movies on your device"
Cons: "Not useful if you don’t have a device"
Cons: "Check in process was brutal. Two different pieces of advice from two different agents. Boarding from front to back of plane is inefficient. Creates clogged aisles."
Pros: "The female flight attendant and the pilot spoke reassuringly and with friendliness."
Cons: "This was the most negative experience I’ve ever had flying Westjet. The female flight attendant was wonderful, fun and friendly and professional. The two younger male attendants were incredibly rude, rolled their eyes, ignored me, put themselves first (at one point instead of making room for me to return to my seat the blond one insisted I let him pass when it was unsafe for me to do so and nowhere for me to go). I felt demoralized by these two men and it’s both surprised and disappointed me as Westjet staff have a reputation for friendliness. These two men will Discourage me from flying Westjet when travelling to LA again. Not pleasant. Again the women was lovely. I tried to catch the male names but they wouldn’t stop and face me for long enough for me to see their name tags. They seemed to have some inside jokes between them and gave me the sense my requests were not welcome or respected. I am a nervous flyer and this was such a difficult and uncomfortable Experience."
Pros: "Nice service and efficient boarding since the plan shed Of us at the terminal was delayed for weather reasons. Tasty food, the wrap was great."
Cons: "For a newer plane, it seemed like tighter seat space. Surprisingly harder to get comfortable compared to other plans and it seemed like the seats Space even betwee me and another passenger was tighter than the many other times I flew."
Cons: "How is it that in a 5 hours flight you don’t be get any food for free? You have to pay for every meal. And the entertainment system isn’t only available through the west je to app but i didn’t know that until I board the plane wtf"
Pros: "Trash flight . Took to long to let me off"
Cons: "Rude people"
Cons: "Flight was delayed 4-5 hours then got cancelled then got rebooked for the next flight in 4 hours."
Pros: "The cabin crew especially the gentleman was great and friendly and accomodative"
Cons: "Babies crying lol"
Pros: "Excellent from phone courtesy to every aspect of travelling with them."
Cons: "Well organized. Courteous at every step. Other airlines should emulate them in every way. Travelled all over the world and would rate them as best so far."
Pros: "The stewardesses were very pleasant and helpful..."
Cons: "I had to pay for internet to download the app to watch movies"
Pros: "Lots of room- great aircraft"
Pros: "The people were all very helpful."
Cons: "The system was down. Had to stand in line for an hour. I had carry on and Global entry. But couldn't get my boarding pass without seeing an agent."
Pros: "Planes were clean and crew was polite. Plenty of leg room."
Cons: "I was not able to check online. Their kiosks at the airport were out of order. All of them! All their baggages were being photographed and double tagged. They had to call some where to get me a boarding pass. It seemed like they were doing their best to discourage me, never to fly with WestJet. And they might have just succeeded."
Pros: "Great seats, comfortable plane"
Cons: "The Baby bassinet is a bit small and like a beach lounge chair. It looked like our son was about to be fired out of a catapult."
Pros: "They checked our passports and we boarded immediately after, at the same speed. It was a perfect pace. No gaggle or cattle call."
Cons: "The ride was extremely uncomfortable but that is the fault of the A380. If you are in the cheap seats, look into another airplane. It's simply terrible."
Pros: "The flight attendants were very nice!"
Cons: "The passengers in front of us were not told to put their seats up during dinner or lunch time. I think, the flight attendant should make that passenger aware. It's very uncomfortable to eat. We were left without service/water between meals. If you are not seated by the aisle, it is not easy to walk to the back and ask for drinks. I flew with other airlines and they have their flight attendants go around quite often offering water."
Pros: "Food was good, movie selection impressive, crew extremely professional"
Cons: "Boarding was amateurish. Instead of boarding economy by seat row they sent everyone in at once which of course was chaotic, chairs not so comfortable since headrest always too hig even for a tall person, and not much room between seat rows."
Cons: "The food could've been better."
Cons: "The time is too short because the immigration line was large and you has to go so far to the terminal and almost I lost the fly to Los Angeles. :-("
Pros: "The food"
Cons: "I did not like flying back on American."
Pros: "The Iberia crew was excellent since it turned out to be on an Iberia jet. Seating as comfortable as can be expected on a long flight in Economy. The food was good and served at decent intervals. I don't sleep well on planes, so I appreciated the entertainment selection."
Cons: "The boarding area is lovely and amble, but the boarding itself was haphazard. It was hard to hear the announcements and then there was no organized line to get on the flight."
Pros: "Missed flight, but British Airways put us on a united flight the next morning and paid for the hotel, dinner and breakfast. Baggage checked into British Airways in Rome arrived safely on the United flight at LAX. You need to have a non applicable column above."
Cons: "Missed this flight due to the plane arriving late in Rome."
Pros: "Flight crew very nice."
Cons: "Tv touch screen unresponsive, kept starting movie over."
Pros: "The flight was smooth and quick. Got to LA within 40 minutes."
Cons: "They could've provided some snacks."
Cons: "I purchased a business class seat, fully paid six months in advance. There was a last minute change in the type of aircraft, I was downgraded to economy plus. BA never tried to contact me in advance or gilve me any other options. It was a nasty surprise but I had no other choice."
Pros: "On-flight entertainment. Great selection of movies, TV, music. Timely boarding and early arrival."
Cons: "The flight attendant who served me apparently doesn't like Americans. She was very cold to me although I was as polite (or even more so) than others. When I handed her used service items she snatched them out of my hands."
Cons: "Checked-in baggage got mishandled and haven't got any response from British airlines after 24 hrs of complain filed."
Pros: "Flight left almost on time and arrived on time. Crew was friendly."
Cons: "Wasn't able to select a seat ahead of time like with other airlines. Seat rows way too tight (even for a normal 130 lb person like me). No good movie options, very limited selection. Food pretty bad, but that's almost expected this day and age."
Cons: "FLIGHT WAS CANCELLED IN THE LAST MINUTE, I WAS STRANDED IN LONDON AND HAD NO COMPENSATION"
Pros: "Air hostesses were good"
Cons: "Poor food, and very little of it is given. poorly run airline. Too many unnecessary rules that don't apply to any other airlines that they claim to be in the name of security. Will not fly again."
Pros: "All of the flight attendants were extremely sweet!"
Cons: "It is difficult to get in and out of chair. I wish the chair handle would be moved up . Every time I needed to go to bathroom , I hurt myself."
Pros: "smooth flight"
Cons: "no dairy free food options"
Pros: "The crew was great! Very friendly and helpful."
Pros: "The crew and entertainment was great on this flight! Other than that, it is kind of hard to find positives."
Cons: "We were delayed by 30 minutes for whatever reason and then we were trapped in the air for 11 hours in tiny seats. The seat wasn't very comfortable and I didn't have much room to sit and for my legs. I had a stupid box under the seat in front of me with airplane stuff in it I guess, so that took up some room under the seat in front of me. I had my legs stretched in the aisle most of the flight. The food wasn't great, but what airline food is good? I was really expecting this aircraft to be like the Dream Liner, but overall it was just a big tin can in the sky."
Pros: "I was able to sleep without being disturbed."
Cons: "My flight was delayed 4 1/2 hours"
Pros: "The plane was new and everything was up to par."
Cons: "There wasn't anything I didn't like other than flying in coach!"
Pros: "Regardless of many flights, this was my first experience with BA on transatlantic flights. And I was pleasantly surprised. Very well mannered crew, politeness, help, all... Food was great as well. Overall great first impression and definitely will fly again with BA."
Cons: "In general, it was ok, can't complain."
Cons: "The fact that even water is for purchase is disgraceful"
Pros: "Across to entertainment helped pass the time"
Cons: "On an 11 + hour flight it's extremely difficult if not impossible to get any sleep when you can barely move your seat back. Try removing some seats ...yes, I know impossible"
Pros: "The food and the boarding crw comfortable"
Pros: "Plane safely landed to LAX"
Cons: "started with long delay, service was ok, crew not helpful and friendly. I have been flying with BA for more than 10 years but the services have really deteriorated over the time."
Pros: "I liked the extra compartment and arm rest by the window seat."
Cons: "The crew wasn't too observant. I had my blinker button on for 40 minutes because I realized I was never given a headphone to watch tv. As I patiently waited, I saw the flight attendants in the back doing nothing but chatting. So I tried clicking again in hopes they would head and come to assist me. But nothing. So I had to hail one over for headphones. They also kept the curtains open the entire flight even though people were trying to sleep. I had to put a jacket over my face to block the light and so did the person sitting next to me."
Cons: "Would have liked the option of internet - even for fee on the 12 HR flight from London to La. otherwise great"
Pros: "We enjoyed the entertainment on the flight. The crew was great too!"
Cons: "We were right in front of the restroom, closest to the back wall. We kept hearing the toilets flush and had to deal with all the people in line for the restrooms. It just felt a little crowded back there. Boarding wasn't ideal either. We were delayed 3 hours and couldn't get a confident update until we actually boarded. The only thing near the gate was a Starbucks that took cash only. That's more of a problem with the airport though. Overall, for an 11 hour flight, it was quite enjoyable."
Cons: "Aside from not being able to leave for almost a whole day, they lost our luggage upon arriving to Los Angeles."
Pros: "The food was good and the leg room was very good. The flight was on time."
Cons: "On both flight s going to LAX to London and London to LAX we were sitting in the back of the plan with all the families with noisy kids. on the flight to London I had two twins in one seat it was difficult for the mother and the children were all over the place. with a tantrum at the end of the flight because of having to have the seat belt on. On the flight home we were in the last row and all kinds of crying kids. If I ever fly again on British Air I want a seat further forward but if is hard to pre book your seat. We are in our 70's and would like a quieter area."
Pros: "Not a darn thing."
Cons: "The flights at Heathrow had been delayed all day, according to the pilot from Paris to London. Well all except the connection that I missed due to a lot of slow moving people and delayed take off. So I was directed to stand in the rebooking line to get on another flight. I stood in that line for over 6 hours! Once i finally reached the counter, I was told the next available flight wasnt until the next day, and that I would be put up in a hotel for the night. The hotel was an hour bus ride away (which I had to pay for), and my arrival at the Hotel was too late for me to use my meal voucher for dinner. There were many other issues as well regarding misplaced baggage, trying to charge me twice for my extra bag, along with several efficiency muckups causing insufferable delays. What a disaster"
Cons: "Worst flight ever! Crew very unprofessional. The plane was filthy and most seats did not recline. It was a night flight but they were unable to turn the lights off. We took off almost an hour later because they did not have ice nor snacks."
Pros: "On time and nice."
Pros: "Excellent entertainment system! Food was good too!"
Cons: "Flight crew was snotty and condescending - put off by doing their job. We didn't ask for anything - they are just rude. Lost bag - 8 days later - still missing!!"
Pros: "Entertainment, food, drinks, service."
Pros: "Good service. Very gracious that the plane waited for us arriving late from Rome."
Cons: "Lost all our luggage"
Cons: "Departure time was 4:10 pm, and they finished boarding at 4:45 pm. Then we had to sit in the plane on the tarmac for another 2 hours, while the captain kept coming up with the weirdest excuses about why we are delayed. First they had to do a manual passenger head count, because the numbers didn't add. After an hour, he says they are finally done counting and are waiting for the truck to push the plane on to the runway. He says that since this is a A380, it needs a bigger truck that is in short supply at Heathrow!! He came on the intercom few more times in the next hour with more excuses about why we are delayed, but by then I was too mad to remember what the hell he was saying."
Pros: "I booked a window seat and the booking was dropped, but there was a special to upgrade to economy plus and things worked out just fine. Food was good, and seat comfortable in economy plus"
Cons: "they messed up the booking The added compartment next to the window did not open and was a waste of space."
Pros: "Heathrow Terminal; Check in easy. Staff knowledgable Security smooth until you reach carry on check. Disorganized area very cramped, 3-4 individuals at a time to place items in trays."
Cons: "Gate not assigned until 1 hour before boarding but this issue would be workable if the assigned gate is A. I am 68 years old the trek to gate C was ludicrous."
Cons: "Having to collect my luggage in philidelphia then check my bag again for the transfer to lax."
Pros: "The actual aircraft was well maintained and inviting. The crew and the food, as always, was outstanding."
Cons: "Two things: 1) My screen wasn't functioning properly. I did tell a crew member and she re-started it for me; but, it continued to glitch and was, for the most part, unusable. (The touch screen was unresponsive and kept getting stuck). 2) When the person in front of me reclined, her seat was very close to my face, giving me very little room. I didn't want to do the same thing to the person behind me, so I kept my seat upright, which didn't help. I only got up once during the whole flight and I know it was uncomfortable for the reclining person because there was no way to exit without jostling her."
Pros: "Good selection of movies. Flight attendant super nice. Provided plenty of drinks with meals and brought around water and juice in between."
Cons: "Too many sweet things in meals."
Cons: "Unfriendly flight attendants (with exceptions), mostly older women with seniority and nothing to spare in terms of customer care. Food service was very very basic for a flight of this duration (>10 hours)."
Pros: "Cabin Crew were great"
Cons: "Food was OK but the chicken wrap was awful."
Pros: "Service was very good. Attendants made sure you were comfortable and made hourly rounds throughout the flight. Brought water, juice and snacks."
Cons: "My seating stunk. Made the mistake of not checking in when I should have and was in the second to the last row of the plane in middle section. Needed an aisle seat to get up and walk more. Make sure to check in when you can!"
Airlines flying to Big Bear have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights to Big Bear
Masks required on board, masks provided on flights to Big Bear
Social distancing seating
Middle seats unavailable to book on flights to Big Bear
Testing for antibodies, testing for symptoms for flights to Big Bear
Waiving of change fees. Search flexible flights to Big Bear