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Cons: Air Canada changed our seating on day of travel. I had ordered tickets over a month in advance and scheduled seating for my wife and I on our 3 leg flight. Air Canada changed our seating on the 1st and 3rd leg and we were no longer sitting together.

Pros: Food OK, seating OK, crew professional.

Cons: Air Canada, whose flight this was, was understaffed and disorganized in Milan. No kiosks for self service, no identification of which line to wait in for what, lines spilling over into common area with >100 people and their luggage waiting. Waited almost an hour just to get a boarding pass.

Pros: Amazing crew and Ground staff. Check in and bag check in was really smooth and fast.

Cons: Maybe some more options of snacks. In flight entertainment was not working so can’t say much about it.

Pros: Crew was great

Cons: I know food is for purchase, but no pretzels or cookies? It’s weird to fly and not get something with your complimentary soft drink.

Pros: Crew was great

Cons: I know food is for purchase, but no pretzels or cookies? It’s weird to fly and not get something with your complimentary soft drink.

Cons: Online check in was not accessible.

Pros: The food and entertainment were great.

Cons: The flight could have been on time.

Pros: Everything was great

Cons: Had the seats in the emergency exit row had liftable handles between the seats, it would have been more comfortable... the rigid seats where not easy on my hips for a 9 hour flight

Cons: There were delays (3 times)

Cons: Flight was delayed 1 hour. We still managed to make our scheduled rendezvous.

Pros: Nothing. I flu form FLL to Yul and back. I have 3 hours delay each time. At the beginning they announce 1 hour and after that nothing. No explanation why.

Cons: Continued. In my way back my seat was on the back of the plain. As soon I take my seat an urine smell hit my nose. All passengers around me complain about same issue. Soon we find out both back restroom have no water. We have to endure that smell all trip. NO MORE Air Canada. Is the 3rd bad experi

Pros: Meal surprisingly good. Crew friendly, professional, and efficient.

Cons: Small seats 4 abreast--too close for any comfort for transatlantic flight. Would not fly this particular airplane again if possible.

Pros: The crew was amazing

Cons: Wish there had been any kind of entertainment available or if there was it would have been better advertised

Cons: There was no inflight entertainment screen. Would have liked one on a 4-hour flight.

Pros: We upgraded to business class so service was super attentive

Cons: Business class on AC was equal to premium economy on west jet but lwithout the amenities on west jet

Cons: Flight left an hour late. Cramped seat. Only one drink service on a 4.5-hr flight. Disappointing.

Pros: Smooth flight

Cons: Boarding procedure was a mess.. onboard headset plug didn't work

Pros: Ease of travel

Cons: The food was horrible on the plane

Pros: Great crew!! Super nice

Cons: Food

Pros: Food was good, crew was great

Cons: leg room was better than some but for a long flight it was tight