Heightened sanitation
Daily cleaning, installation of cabin HEPA filters on flights to Maranhão
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An average direct flight from Canada to Maranhão takes 21h 20m, covering a distance of 6236 km. The most popular route is Toronto - São Luiz with an average flight time of 21h 20m.
The cheapest ticket to Maranhão from Canada found in the last 72 hours was C$ 970. The most popular route is Toronto Pearson Intl to São Luiz Mal. Cunha Machado and the cheapest round-trip airline ticket found on this route in the last 72 hours was C$ 970.
Based on KAYAK flight searches, the most popular destination is São Luiz (100% of total searches to Maranhão).
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a given destination and date is likely to change within 7 days, so travellers know whether to wait or book now.
Scores according to KAYAK customer reviews
Pros: "Crew and service. Comfortable seats."
Cons: "Check in process was confusing as it is done by KLM and not Aeromexico. Bag delivery is taking forever!"
Pros: "The plain got to Mexico before time I was traveling premier so the seats were confortable."
Cons: "Normally the crew is really nice .I found this One less attempt . The suitcase didn’t came our first like every time I fly business"
Pros: "Great plane with great service!"
Pros: "great service"
Cons: "the food"
Pros: "The crew was friendly and we received a nice breakfast."
Pros: "Entertainment on the long haul was good, no entertainment on the fight from Mexico City to La Paz"
Cons: "Multiple delays and gate changes"
Pros: "Enjoyable flight with great crew!!!"
Pros: "No complaint at all, I am very satisfied."
Cons: "Gate no printed on boarding passes. I understand that gate no are subuject to change, but at least it would point me on the Wright direction"
Cons: "Attitude of the Aeromexico flight attendants . No customer service skills . Rude and disregarding"
Cons: "Paying for luggage even with million Miler skyteam elite card. After paying for luggage then it didn’t come out on the belt and I had to get help to find it. Aeromexico should be avoided at all costs"
Pros: "Boarding was ok, but I was traveling on business clas and service, seat comfort, and food was really mediocre."
Cons: "My seat had the arm rest as well as the cup tray all cracked. Service by the crew members for the business class paxs was really mediocre and very poor."
Cons: "Flight departure was delayed when other airlines where flying out and we were told we couldn't take off due to fog at the Tijuana airport. But many of other airlines with same destination were taking off. Very disappointing."
Cons: "The flight was delayed for along time. One piece of luggage was missing and was returned with holes. In other words, destroyed"
Pros: "Good leg room, had an entertainment screen, snacks/drinks came out quickly"
Pros: "I had a lot of space for legs on this one, and was seated o the last row with the fun air crew"
Cons: "Waiting on taxi for an hour before take off."
Pros: "Punctuality."
Cons: "No option for movies or chance to charge the cell in the plane."
Pros: "La puntualidad, la amabilidad del personal y la comodidad"
Cons: "Cambian la sala de espera para el abordaje de el avion sin previo aviso. La comida no fue un plato completo, si no que solo fue un refrigerio"
Cons: "Your customer service center is useless. The representatives do not help, they are mean and patientless."
Pros: "Um nothing"
Cons: "Checked in online and got the check in line only to have the lady tell me I’m too late and that I never checked in. They did manage to charge my baggage fee though? I had to book a different flight and tackled on another $500 dollars to my trip. Will bever use my Aeromexico club premier again."
Pros: "Our ~5 hour lay over in Benito Juarez airport was not good."
Cons: "Airport was very warm no AC. Crowded. Poor variety for sit down restaurants. They too were crowded and poor service and expensive."
Pros: "Captain and crew were really nice Airplane was clean"
Cons: "Food was cheap Trip was too long 41/2 hora each way when usually takes 3 hits"
Pros: "First class service from jfk to Mexico City was amazing. Loved the reclining seat and footrest. Well worth the price, great value"
Pros: "Everything was great"
Pros: "we upgraded to emergency row for free which gave us a lot of extra legroom. The flight attendants were always available. Basic drinks were complementary. The meal was complementary also."
Pros: "Nada"
Cons: "Cancelo mi vuelo cuando abortamos"
Pros: "The dinner was amazing. Best meal I had on a plane."
Cons: "The flight was 2 1/2 hours late. The information provided by the people on the gate always change. There were people on line, and other flight was asigned to the same gate. Confusing and tired. The people on the gate were stressed out, I believe, because they were not very kind."
Pros: "Service"
Cons: "Charge for baggage"
Pros: "Nothing all the cabin crew members were horrible and very rude."
Cons: "Cabin crew and ground personal."
Pros: "Same as above."
Pros: "Not much waiting time to board , landing was on time"
Cons: "Was two attempts at landing time..didn't really know tbe problem the first time"
Pros: "I have been disappointed with Aeromexico before, but this time I had a very good experience. The crew was excellent!"
Cons: "I had to pay extra for a seat, to avoid sitting in the middle seat."
Pros: "Left early due to their boarding organization"
Cons: "Nice to be fed but very mediocre"
Pros: "First class was nice onboard the plane, but too tired to enjoy it since it was a 1am flight."
Cons: "The counters did not open until 10pm, only 2hrs B4 "the flight closed at 12 midnight), even though they say arrive 180 minutes early. The "SkyPriority" line was the slowest line. At the outset two agents weren't even helping guests. This was a very frustrating experience. Unfortunately, I had to pickup and recheck my bag and ended up waiting outside security for several hours because there was no where to drop the bag after passing immigration from my connecting flight. I suggest AM get another airline's baggage handler to recheck bags for early arriving customers so at least they can wait inside security where amenities abound."
Pros: "A bigger lunch"
Cons: "Pay for second bag is very expensive (55 usd)"
Cons: "Not being able to get checked in onn a more timely basis. The long and slow line when you were finally able to check in."
Pros: "Nothing"
Cons: "Everything"
Pros: "Una mierda aeromexico"
Cons: "On of the meals was cheese flavored mush with boiled green beans."
Cons: "No internet service available."
Cons: "Aeromexico's conditions of carriage allow them to cancel your flight rebook you days later with no liability. They pay no compensation for delays that last days . Take at your own risk, I learn the hard way."
Pros: "Good space between seats and the free alcoholic beverages. Food was acceptable (ham & cheese sandwich)."
Cons: "Having to go through security again when we have not left the secure portion of the airport. After all we had just gone through security in Ixtapa."
Cons: "Missed flight due to my connection flight being iver one hour late"
Pros: "Nothing"
Cons: "I arrived one hoyr before departure. There was absolutely no one in the counter to help solve my problem. I kept calling costumer service on the phone to get help. I had a first class ticket and all I got was someone in the airport will help you. But there was no one at the counter! More rhan 2 hours on the phone and they would not even let me talk with the supervisor. All I got was wait for someone in the counter... No one ever showed."
Pros: "My purchase was cancelled 1 hour after confirmation because the name on the debit card did not match the passengers name. I was buying a flight for My girlfriend. I've don't this purchase 11 times in the past 10 months. I had to repurchase a ticket at the airport for a flight 2 hours later."
Cons: "I was emailed the cancellation not even a call to try to fix it. Sorry I don't check my emails every 10 minutes"
Cons: "Delayed for no reason, very irresponsible msnagement"
Pros: "I couldn't believe that we actually got a meal on a flight and didn't have to pay for it. The airport was cold and I asked for a blanket when I got on the plane and was immediately handed a blanket which doesn't happen on other airlines I have flown on."
Pros: "I booked the flight for my mother to rush to Mexico to be with her mother while in the hospital. Aeromexico did not have any reservation. So my mother had to pay for a ticket through Aeromexico. I email the company to refund me and haven't heard back."
Cons: "100% of my flights on AeroMexico have been delayed by 1 hour or more. In one case recently by nearly 4 hours. That if milely my random experience; it's still unacceptable, especially since they offer no apology or compensation."
Pros: "I appreciate getting a light dinner and the choice of being able to watch a movie."
Cons: "The flight was delayed almost 2 hours from the Medellin airport because of "weather conditions", however in that time I saw two other flights from two different airlines take off on time without a delay. Needless to say this was frustrating. Once aboard the flight, the crew waited until we were landing to hand out the proper migratory and customs forms.That caused a lot of anxiety among travelers who weren't familiar with the forms, causing further delays when we had to stand in line for customs and immigration in Mexico City. Many people lost connections and it was not clear by Aeromexico crew where they needed to go to get their new tickets."
Airlines flying to Maranhão have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Heightened sanitation
Daily cleaning, installation of cabin HEPA filters on flights to Maranhão
Mandatory masks
Masks required on board, masks provided on flights to Maranhão
Social distancing seating
Middle seats unavailable to book on flights to Maranhão
Pre-flight testing
Testing for antibodies, testing for symptoms for flights to Maranhão
Flexible cancellations
Waiving of change fees. Search flexible flights to Maranhão