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Bad. Sits didn´t match from boarding pass versus real confoguration on the plane. Copa people order to put hand baggage on checked baggage even when we do not wanted

Entire experience from check in to landing was amazing the flight crew was excellent and friendly. Seats were comfortable.

Horrible. No TV or any type of entertainment on board. Passwnger listening to/watching stuff on their own phone with no headphones making it noise and uncomfortable for everyone else, little/tiny food portions, old seats, useless wifi (cant access anything). Horrible exlerience especially it was a lomg distance flight with kids.

Simply as follows:- First, there was no vegetarian option for the meal Second, only 2 washrooms for the entire economy class.

The plane doesn’t have screens but you can use your decide for entertainment. Pack a snack too since they don’t offer any, and the meal is pretty small and you will get hungry

I was supposed to have a lay flat seat but they switched planes and there was only a chair

Copa crew is almost never great in terms of service.

Horrible experience from start to end. Copa costumer service is non existent. They treat you bad. Everybody tells you different information. We didn’t received our luggage in the 1 day stop we did even we they said if was not going to be a problem. They didn’t respect the seats that we had and spread our family leaving in between of two big people who didn’t leave any space for me and crush me from side to side. I’ll never recommend Copa to anybody.

As usual, the flight with normal legroom was not very comfortable, but the second flight was much better because we had paid for extra legroom. It was very nice to check our bags without an extra fee.

I liked the friendliness of the crew and comfortable flight. All good.