I like services, food on board is very nice and delicious.
Super, long line at check-in. Once they opened up the first class window for everybody, things moved somewhat faster. Flight was still delayed by one hour. Flight itself was smooth. Food was good for the first meal and mediocre for the second. JAL flight attendants could speak better English.
Pros: "33" seats"
Pros: "The crew was organized and efficient."
Cons: "Entertainment: movie choices were limited."
Pros: "I think Japan Airlines is the best airline."
Cons: "one crew member did not like her job, tossed the food to you, and was not pleasant like all the others."
Pros: "Japan Airlines always, always, always takes such good care of us, especially with the kids. This flight was no exception. I had forgotten to reserve a kid's meal for our kids (don't forget, parents) and they went well out of their way to make sure that the kids had food that they would like."
Pros: "The crew was very friendly and cheerful. The beverage selection was very good and the food was decent. The on board entertainment is some of the best around. The boarding efficiency of JAL is the best I have seen."
Pros: "The flight crew"
Cons: "More space"
Pros: "Crew was very pleasant"
Cons: "Missed my flight due to Customs. But AA took good care of me and got me on next flight. Wish layover was a little longer. Missed flight by 10 min"
Pros: "Overall is good :)"
Pros: "Great crew! Easy transfer. Handled our luggage very well! Will fly again. Food was good!"
Cons: "More movie options would have been nice."
Pros: "Nothing to note"
Cons: "Food, could not check in online or preselect seats. Could not upgrade to business class"
Pros: "Quick efficient boarding. Smooth flight."
Pros: "The seats were comfortable, the staff was lovely and accommodating, and the food was delicious."
Cons: "The WiFi was very weak and barely connected to any website. It couldn’t connect to Netflix, but luckily the in-flight movies were okay."
Pros: "They were every where all the time! No sitting around in the back like most airlines. Movies Hallie and many first run and Oscar nominated."
Pros: "The flight crew were very attentive, polite, and full of genuine smiles."
Cons: "How about being stranded at Narita Airport due to bad weather AND not helping your passengers rebook. Told us the flight was cancelled at 10:30pm when suppose to fly out at 7:30pm. No trains or hotels available, only way to rebook was through their phone service? Which didn’t open until 8am. Why not rebook at the ticket desk, guess what? You can’t!"
Pros: "Smooth, on-time, friendly staff. The food was giid and plentiful. What happened to the complimentary toiletries, though?"
Cons: "Omg did you study how to prevent people from sleeping? If you allowed the head of the seat to go back just 3 more inches i think i could sleep. Instead, i am tortured like a yawn that wont come out, a mosquito in the dark, an itch that runs away from my fingers ... out of reach and just inaccessible. 12 hours of wishing so that by the time i reach my final destination, I've been awake over 24 hours. Im getting too old for that."
Pros: "Customer service was really good"
Cons: "The food always makes it hard to eat anything the next day."
Cons: "I reserved Korean air but it was Japan air line. I was really difficult to web-check in to find my reservaiton."
Pros: "Comfortable flight, polite crew, good selection of movies"
Pros: "The seats were quite small but other than that it was a nice flight. The crew was very nice."
Pros: "Extremely kind staff, spacious seating, good food and great entertainment. You can only make an 11 hour flight so good but they did it"
Cons: "11 hour flight! Can't do much about that"
Pros: "I fly with JAL business class and it was the best business class I have ever experience. The crew was amazingly helpful and polite."
Cons: "I wish they can pronounce English language better. Sometimes I did not understand what did they said. Including the pilot. I don't want to be an American brat, but I did not understand what they said."
Pros: "The small plane from Toronto to Chicago was operated by American Eagle. The airplane is a small. I do not have leg room, but overall it was a decent flight."
Cons: "Small airplane"
Pros: "The majority of the crew had facials that made me feel like I shouldn't talk to them. The food wasn't the best but that was expected. There was movies and shows that kept me entertained for a while. Seats are normal couldn't walk or get up often because of turbulence."
Pros: "Always a good crew .. they go out of their way to make sure you are comfortable."
Pros: "Check-in was swift and painless. Crews were pleasant. They gave my daughter a small toy before take off which made her happy. The seat was noticeably wider than any other airline I had taken before."
Cons: "Food was so so...although my daughter liked her kids meal (tater tots, chicken nuggests, veges, jam sandwitch, fruits, ice cream.)"
Pros: "Crew very helpful and courteous"
Pros: "This was my first flight on JAL. Their customer service was especially good for English speakers. The food on the plane was good, but geared toward the Japanese customer. I must say that it was tasty, but unaccustomed to my palate"
Cons: "I think it would be good to put more food that is geared to a more international palate."
Pros: "The flight attendants were so nice and gave a gift to my wife and I when they found out we were traveling for our anniversary! Everyone was so respectful and the food service was awesome. We even flew economy and had a great time!"
Pros: "The flight's timing and airports are perfect for a short weekend getaway between Seoul and Tokyo. JAL service is also perfect!"
Pros: "The flights were generally ok. Flying coach.."
Cons: "My round trip had a total of 5 legs.. I had to get my luggage at every stop. I only had one destination so I was not expecting to get my luggage at every stop."
Cons: "Sorry, my seat really uncomfortable..."
Cons: "WiFi was very flakey, and could not complete the Credit Card transaction to login... Wasted several hours."
Pros: "Me & my family already travel from penang malaysia to kuala lumpur air port, reached KLIA to check in, the MAS/JAL counter told me that our ticket been void by agnet kayak/flight network. Nothing can the counter do till i've to call kayak/flight network. One hour conversation from malaysia to canada. What a wast & replace me with air china. Stupid kayak & flight network."
Pros: "Excellent custumer service including cabin attendants' attentiveness and pilot's warnings of turbulence. Great in-flight entertainment. I liked the special touches such as the small snack and water bar available throughout the flight, and the breakfast Kumamon special. Clean bathrooms are very very appreciated."
Cons: "The only bad experience was when we were boarding, and I asked whether I could take a newspaper and the business class flight attendant snidely said that it was only for business class. I understand the comment, but her expression and tone were unnecessary."
Pros: "The stewardesses were wonderful-kind, considerate and hardworking. They gave us constant attention offering drinks. I would love to travel with them again!"
Cons: "Nothing- I'd fly with them anytime."
Cons: "My seat was not comfortable and it was uncomfortably warm."
Pros: "The cabin crew is very nice , pleasant & the captain did a great job!"
Cons: "Maybe a change in your food menu that you can include some continental items."
Cons: "All passengers were onboard but the captain said that we need to go out and change to another airplane at different gate too (note: the changes made after passengers on board)"
Pros: "Soft chair."
Cons: "The stewardess was been chatting with the passenger the whole time and she called everyone a "darling." You have to pay for your snack and there are no entetainment. But like I said...I don't care because it's only a short flight. What I care is the flight being delayed."
Pros: "excellent seat space and excellent in-flight service."
Pros: "Good and polite crew"
Cons: "Business class cabin very mediocre for a state of the art latestBoeing plane"
OTHER AIRLINES WOULD CHANGE YOUR FLIGHT FOR A FEE BUT ANA DID NOT!!!!!!!!!
Pros: "The simplicity."
Cons: "A closer gate. Some inflight food."
Pros: "Almost everything"
Cons: "Slightly delayed"
Pros: "Crews were friendly and helpful. I never had economy seat that goes as flat as theirs. I liked the safety instruction video."
Cons: "They seemed to run out of food options quickly. Wasn't a problem for me. But, they should know better."
Pros: "Crew was amazing, food was filling & plentiful."
Cons: "Overall no complaints but the landing in Tokyo was a little rough. Pilot seemed to descend quickly which hurt my ears but otherwise, smooth flight."
Pros: "The crew was wonderful. Polite and professional. The meals were very good for economy class."
Cons: "The seats felt like there was no padding in the seat. The back was fine."
Pros: "The crew was excellent & seats were comfortable"
Cons: "Better boarding procedures. JAL is better."
Pros: "Staff were friendly. Alcohol beverages are free. Good upsated movie selections."
Pros: "They were very helpful in changing my seat to an aisle seat. The first meal was rather mediocre. The second one was good. The seats were spacious and comfortable and I did not feel claustrophobic."
Cons: "They were very helpful in changing my seat to an aisle seat. The first meal was rather mediocre. The second one was good. The seats were spacious and comfortable and I did not feel claustrophobic."
Pros: "The crew was amazing! The food was really great! And the entertainment was fantastic! I would absolutely fly with them again the next time I book a trip."
Cons: "Old man next to me couldn’t keep his arm on his side."
Pros: "One of the best service! Thank you!"
Pros: "Great planes, very clean toilets, very efficient and extremely polite crew."
Cons: "No paper towels in the bathroom"
Pros: "Your crew.they are wonderful,we are flying with ANA this morning we hope to have the same experience.thank you."
Cons: "There isn't a bad comment."
Pros: "Friendly attentive staff."
Cons: "The seat was narrow and after 9 hours, not comfortable... Normal for economy though"
Cons: "The food wasn’t very good and the quantity of the snack meager. Worse, the crew refused to give a second roll to our 12 year old even which means that either they only have one for each passenger (and every passenger had theirs) or the crew are parsimonious."
Pros: "Honestly everything went really well. Like the title say, it was easy booking, a great price, and I got some wonderful memories to bring home."
Cons: "I did think about changing my departure time but the ticketing agency didn’t relly quickly enough so I was stuck. Luckily it worked out."
Pros: "Overall the service was good."
Cons: "ANA flight attendants were not very well versed in the English language. Very hard to communicate our needs."
Pros: "Great crew and comfort for economy class."
Cons: "Food could be better"
Pros: "Crew tried to be friendly"
Cons: "Slow to depart after boarding on time, with an eventual delay of 1 hour (deplaning was extremely slow) before we reached the baggage claim area. The wait for baggage took another half hour"
Pros: "Friendly staff, comfortable seats, able to watch new release movies, good food."
Pros: "Friendly & helpful stewardesses, watched new release movies, good meals, overall a smooth ride."
Cons: "Quite a few passengers with young children crying throughout the trip but I can sympathize trying to keep them occupied on such a long flight."
Pros: "Service was excellent, landed on time, courteous staff and good food. Good selection of movies and programs."
Cons: "If the seat reclined a bit more, would be nice."
Pros: "Crew amazing and food very good."
Cons: "Crew woke us up 2 hours before landing, would ha e been great to sleep longer."
Pros: "Staff and crew and food!"
Cons: "We could not check in online. This was frustrating and we do not know why?"
Pros: "The food was great. There was a good selection of shows and movies. The stewardesses came around with water and juice often which was really nice. The bathrooms were clean."
Cons: "The decent into Japan was pretty steep. It made me feel a bit sick and I never get motion sickness. Hardest decent I've ever had and I travel every 2 years. The ascent was excellent though and the flight in general was perfect."
Cons: "Nothing. It was perfect. Comfortable, cute stewards"
Pros: "The person who checked me in at ORD found me an alternative aisle seat with an unoccupied seat next to me. Great benefit for a 12+ hour flight. Very thoughtful."
Cons: "We left late."
Pros: "Prepackaged sandwiches were so so. Crew were friendly and helpful. Leg room was pretty good. Bathroom had a lot of amenities."
Cons: "The seats are kind of flat."
Cons: "I was pleased with all."
Pros: "Crew very helpful and reassuring though plane late on arrival in tokyo."
Cons: "Due to snow in Seattle area plan departed 2 hours late which made a short connection time, but all went well."
Pros: "I've flown with ANA before and they never fail to impress. Service is impecable, staff are nice and the new boeings are awesome. Seats can be a bit cramped but we were in economy and it's a 9 hour flight so some discomfort is expected. The 3 meals served are complimentary and very much appreciated. The entertainment system is an easy to use touch screen with great options from Hollywood and other movie sources."
Pros: "The crew were friendly and attentive. The plane was clean and comfortable. Great movie choices."
Cons: "The long security lines in Tokyo for transfer."
Pros: "Friendly and helpful airline staff and flight attendants. Efficient boarding. Departed on time. Great in flight service."
Pros: "They had good movies and music of my choice."
Cons: "One flight attendant out of all others showed arrogant behaviors and facial expression. I was sort of disappointed because I chose ANA because of a reputation of their service and modesty embedded in the Japanese culture but not this time. I should have written down her name."
Pros: "787 was beautiful, great features, clean. Flight attendants were polite and helpful."
Pros: "Sleeper seats, food and service"
Cons: "Disappointed that they would not do anything to allow my son and I to sit together. I ended up in a window seat and my son was in a middle seat 5 rows apart. You would think they could find some combination of a middle & window by moving a couple of single travelers but NO. Kept saying that it was a full flight so no go. It's not like we demanded an aisle seat. Just left a "bad taste in my mouth". Not the ANA service that I am used too."
Cons: "Very hard landing."
Pros: "The most comfortable economy flight I have experienced so far. The service, food and entertainment options were all excellent. Definitely looking forward to our return flight back to YVR!"
Pros: "I liked the Service and all. Airline offered me a wheel chair since it was on a record from last flight. They escort me to the plane.and plane to my daughter at the other end."
Pros: "Ana is the best"
Pros: "I love the food and the girls was fantastic"
Pros: "Rather new plane; tight, hard, uncomfortable seat architecture. I'm 6 feet tall and 160 pounds -- probably about the 'ideal size' for design. Least comfortable long flight I've had in a very long time."
Pros: "Nothing really major to complain about but nothing that went the extra mile..."
Cons: "The food was sub par.... And the service was very minimal. I felt that there were too few flight attendants for the large capacity of the Triple 7."
Pros: "The movie selection and food served were pleasant surprises."
Cons: "Sore butt after 10 hours , but that's hardly anyone's fault. No complaints about my experience. 10/10"
Pros: "The service was great, complimentary movie selection was fantastic."
Cons: "I requested strict vegetarian meals in advance, was given items that violated this request. Further, the items which were in accordance with my dietary restrictions were generally not satisfying."
Pros: "Best flight I've ever had"
Pros: "Quick boarding, comfortable seating and amazing flight crew."
Cons: "The flight crew was great. Also there was more then enough in flight entertainment for the entire flight."
Cons: "Customer service..."
Cons: "I was not happy with the meal. The taste and appearance are not satisfactory"
Cons: "I cannot think if anything. Having the eye masks certainly helped sleeping on the flight a little easier."
Cons: "More movies to choose from. Food."
Pros: "The crew was very nice & efficient"
Pros: "Crew was amazing. Plane was incredibly clean, including bathrooms. Pilots flew smoothly."
Cons: "Need a few more movies and music. Breakfast options could be better."
Pros: "Checked and arranged seating accordingly."
Cons: "Crews could've been more friendlier and accommodating."
Cons: "can maybe be a little bit less strict on luggage weight"
Cons: "Some way to soften the sleeping experience. Memory foam?"
Pros: "Stewardesses were very pleasant and helpful."
Cons: "All was ok"
Pros: "I saw Sanrio, the character goods all over like pillows and meals, which was good for Sanrio lovers."
Pros: "Boarding was delayed in Taipei although the flight made it in great time"
Pros: "Everything from crew to food was great. For a 14 hour flight its helpful to have good service."
Pros: "Very confortable full flat seat (surprising on a short flight), very good food. Excellent service"
Cons: "Awesome and excellent50"
Pros: "EVA graciously accept a name correction to my ticket where most of my name was correct but the first name wasnt. A big help. Unlike travelling in and out of China. So, i appreciated this help. Flying out at 2 am and arriving Taipei at 5 am was a good time choice too. Service on board was good. Lots of refreshments served. Nice plates used for meals in economy."
Pros: "1.Almost missed the flight because I was not aware of down stair boarding location ( down stair ) there was not sigh to derict you to down stair until I heard someone walking by with The sighing and calling . 2. Too cold. Thank you ! All over all experience was excellent! Sincerely, Su"
Pros: "I love that the crew maintains the bathrooms well. To me, EVA has the cleanest bathrooms of all the Asian and North American airlines I have flown to Asia. Crew is courteous and pleasant and helpful."
Cons: "The food seems to have gone downhill. I miss the special crackers with seaweed. The hot meal was like North American airline meals - blecchh. Very disappointing."
Pros: "Great flight and loved the airport! Lounge serves a great meal as does the flight!"
Cons: "Shanghai immigration is slow."
Cons: "Delayed on runway"
Cons: "it always seems odd that they don't start loading the back of the plane first, perhaps i'm wrong but it seems logic thus you would not have a huge line of people standing in the aisle putting away stuff while you are mking yur way to the back"
Pros: "Crew friendliness, comfortable seat"
Cons: "1. Not enough movie selections; same selection on both legs of the trip. 2. Bathrooms were dirty. 3. I was very disappointed that I was forced to check a carryon due to weight limits when it was under the size requirement. The weight limit doesn't make sense if it was going on the same plane anyway for free. 4. It is utterly ridiculous not to give full mileage for economy tickets anymore. Out of all the programs to cut, the loyalty program? Really? 5. Flight attendants were not particularly friendly."
Pros: "Cabin crew works quickly; nobody plodding around."
Cons: "Only thing I would have liked was some pepper with my meals."
Pros: "Flights with EVA are typically very good. A fine airline."
Cons: "I had a layover in Taipei of 1:20. But the boarding from Hong Kong was 1:30 late. So I missed my connection in Taipei to Chicago and also another flight on American Airlines from Chicago to my home."
Cons: "The boarding gate for the flight was very far. It literally took us almost 30 min to actually get into the plane from the gate to the plane. We had to take shuttle bus from the boarding gate to the plane. That's not safe and energy consuming. The flights attendants are not helpful. Every asking for a cup of water or coffee they take their time to get it. Never offer creamer and sugar with cup of coffee. Not everyone drinks their coffee blacks"
Cons: "Air stewardess should smile more. More movies in the in flight entertainment"
Pros: "Overall experience was very good. Check in was long but clerks were very good."
Cons: "I did not like that they moved my cabin bag without telling me. Attendant realized afterwards and apologized."
Pros: "the management of EVA is excellent....from reservation to check in...in flight service is also excellent....seats not as comfortable as China Airlines....and the entertainment choices were disappointing....food taste and presentation was excellent....it is a very good airline...."
Pros: "In-town checkin at the Taipei main MTR station. Check in, luggage gets scanned and is taken from there to the airport. You just hop on the train with no luggage to haul with you."
Pros: "Eva Air handle my check in luggage very well, extra helpful."
Cons: "Eva Air check in counter staff in Cebu, Philippines had a hard time with my Star Alliance Premier Gold status. They probably need more training with computers and dealing with Star Alliance members. They were very nice though, and apologetic for the inconvenience I had to go through."
Pros: "Early or on time arrival. Updated onboard entertainment."
Pros: "Excellent all around. AFAIK no other airlines offers the 5 course meal Eva does in business. The seats are spacious reverse herringbones. Crew is friendly, and service efficient. Anyone coming from a Western carrier would be impressed."
Cons: "The entertainment selection is a bit weak. Doesn’t bother me as I bring my own entertainment, but may bother some."
Pros: "The movie options were good."
Cons: "The annocments were hard to hear and understand"
Pros: "Crew were polite on boarding, and throughout flight when seen then"
Cons: "Service was terrible, flown to thailand with these ba and thai airways and thai airways will beat everyone hands down"
Pros: "food and entertainment was great"
Cons: "someone puked Dx"
Pros: "Crew attention to detail, comfort, food, overall experience, clean restrooms"
Pros: "Yay Hello Kitty!!!"
Pros: "Great customer service, amenities and comfortable flight."
Pros: "Chinese language was excellent, English speaking person on flight intercom could use a little bit more improvement."
Cons: "Delayed plane arrival. Cabin pressure can get some getting used to, I've used other airlines and they seem to have better cabin pressure changes resulting in less ear pressure discomfort. Landing was a bit rough."
Pros: "blankets and pillows provided three meals nice customer service staff members spacious"
Pros: "We were very pleased with the seating for our long-haul flight. Male 6'2"/230lbs and I had plenty of room to stretch out. Entertainment options were great (plenty of free TV, movies, games in the in-headrest system) as well as reasonably priced WiFi ($21.95 USD for 24 hours, which continues across multiple flights - downside is it's one login at a time, pricey if you have multi users). Food was hit or miss. Generally there was enough of it, but leaned toward Asian-style, which is not always appetizing to western palates (ex: seafood in tomato gelatin). Western options were generally available."
Cons: "The crew never went through to pick up garbage - only collecting the food trays once after meals. Had to chase them down to get rid of cups, napkins, etc. Cabin was a bit warm for my liking. Food (see pros)."
Pros: "On time. New planes. Great infotainment."
Cons: "Hey didn't spend enough time serving drinks and water. You would wait 30 minutes after meal service before your drink was served."
Cons: "I had a strange experience with flight attendants who were obsessed with open and closed Windows (honestly why does it matter?) and was constantly being told to take off headphones which no other airlines make you do anymore. The flight attendants were just overbearing and rude at times."
Pros: "Wide selection of entertainment, crew very nice, helpful and attentive."
Cons: "Plane is very cold and expensive charges for wifi."
Pros: "Attentive staffs, shortest time on flight connection."
Cons: "My seat couldn't recline"
Cons: "Good food and friendlier staff."
Pros: "The crew were good"
Cons: "Food is not good"
Cons: "Waiting forceherlchsir at Taipei and boarding plane took all of the 1.5 hour layover. Not very organized."
Pros: "Professional good food toilet clean"
Cons: "Professional good food toilet clean"
Cons: "I had a bad flight, we had 16 hrs delay because technical breakdown. I can understand it, but everybody on the flight were really upset with china airline attitude. All passengers must sit on the plane for 3 hours before we went out of the plane, at that time the flight attendants and crew leave without an explanation, We didnt know what happnened!!!!! And during 16 hrs delay in Sanfransico Airport, we didnt have hotel for rest, we really tired without sleep. I dont know how to explain my thinking about chine airline attitiude, really upset with their way about problem solving. I just can say that i will never flight with china airline again in the future..."
Pros: "They used a new aircraft. From Jakarta to Taipei was the worst, they used an old aircraft."
Cons: "They do not have additional new movie on board. The movies are remain the same when I flew from Honolulu to Taipei in April 2018."
Pros: "Even for a short flight there was a nice meal! Fantastic!"
Pros: "The food they served was very good."
Pros: "Flight crew, food very tasty and good portion size, good selection of entertainment, bathrooms clean and well maintained."
Cons: "A little bigger seat and a bit more leg room would be nice."
Pros: "good it was not a long flight."
Cons: "The crew was a bit negligent. They passed me when serving the food just because the aisle seat passenger next to me was served his special meal earlier, so they did not notice that the passenger at the window seat (which was me) had no tray in front of him when running the regular meal service. Isn't this sloppy !? Problem is that once they passed you, it's hard to get their attention, as they are always in a hurry, and not looking over the cabin just to check if someone needs something or wants to call on them for any reason, and there are no attendant calling buttons available. So you have to wait until they come by your seat again. Finally I got my meal with apologies 15 minutes later, but the experience was already ruined and the negative impression built.. Also, when departing from Taipei, the boarding process was a bit disorganized, compared with the one we had in Vancouver. As for as the entertainment, the LCD monitor at my seat was pretty worn out, with very poor contrast, making it difficult to watch a movie or read information. Same airline with two opposing experiences: Vancouver-to-Taipei very good, Taipei-to-Manila: poor."
Cons: "These are some of the narrowest seats I've experienced in a full-sized airplane. Please note, I am a normal sized human."
Pros: "The service, the food"
Pros: "Comfortable and relaxing!"
Pros: "I've never experienced anything than superb customer service from China Airlines. When feasible, I always opt to go with them, even if Kayak suggests a cheaper flight. I was cutting it close with a flight, and their staff walked me through security, baggage, and straight up to the gate (TPE to Okinawa). Highly recommended."
Pros: "The crew was LOVELY and seats were comfortable."
Cons: "No vegetarian food option and couldn't figure out how to put in a special request online."
Cons: "Comfort I have long legs... no free beer."
Pros: "Over all a good flight experience. Would use them again"
Pros: "Everything went fine"
Cons: "None. Business is good!"
Pros: "I like entertainment on the china airlines flight,"
Pros: "My seat was spacious while my wife's seat was up in the front and cramped."
Cons: "I don't understand what was going through the China Airlines check in agents mind when he never asked us where we wanted to sit and decided on his own to seat us 10 rows apart from each other? Very very disappointed."
Pros: "They were very kind when I had to miss my first scheduled flight."
Pros: "The hand towels were a nice touch."
Cons: "The flight was delayed and notice was only sent that morning. If I had known of the delay sooner, I wouldn't have left for the airport as early as I did."
Cons: "When two people are travelling together and adjoining seats were needed, it was impossible to make the seat changes online. Only one seat was able to be moved. We finally had to wait to ask crew members at check-in. It was an anxious time."
Pros: "Everything was acceptable"
Pros: "The staff was amazing and the movie options were extensive"
Cons: "We departed much later than anticipated and I missed my connecting flight as a result - had to spend an extra 10 hours at LAX until next flight available. The food was terrible, I only ate the fruit!"
Pros: "Not a full flight. I have a empty seat between me and my daughter."
Pros: "No screaming kids"
Cons: "Seats not comfortable, not enough bathrooms (one dedicated for staff)."
Pros: "The interior was clean and spacious. Overall pretty comfortable flight. About average in-flight entertainment system."
Cons: "They gave me a tray without the main entree on it for breakfast and said they'd come back. Gave everyone in front of and behind me their food as far as I could tell. Then they never came back. I wasn't particularly hungry and neither was my girlfriend who was next to me, so we split her food, but still, pretty weak."
Pros: "Aircraft wasn't crowded and the staff were great"
Pros: "The comfortability of the ride was great. Seats were comfortable, easy to sleep in."
Cons: "The flight was delayed. The headphones weren't comfortable at all and the movies weren't easy to hear at all."
Pros: "Seat was comfortable and nice"
Cons: "They make me pay an extra fee of $150 for coming 1 hours before departure time."
Cons: "Business class seats are old and not all that comfortable."
Pros: "Great atmosphere on the plane and very clean."
Cons: "I would have liked to have more vegetarian and vegan food options on board the aircraft."
Pros: "Had entertainment that was similiar to international flights in Delta"
Cons: "The food was pretty bad with bread being stale/tough and some of the main courses too greesy to eat."
Pros: "Upon check in, my request for an emergency exit row was granted. Chilly, but worth it!"
Cons: "They ran out of chicken meals, and I did not prefer the fish option."
Pros: "turbulence not bad."
Cons: "Lady passenger arguing for 20minutes with 3 fight attendants about her luggage not being near her seat, because bins were full. she should have been kicked off plane. i kept getting bumped on right shoulder every 8 minutes by people walking up or down aisle. so, no sleep."
Pros: "on time and cordial staffs"
Cons: "seats are small , no refreshment at the back room like water drinks snacks to be self serving"
Pros: "Found another flight with another airline for the first leg. Seemed fairly well organized, safe, and well run."
Cons: "Baggage didn't make the connection. It was nice that they were able to find a flight, but in this case I would have been just as happy to wait a day and not rush to a new connection, and (so far) not have all my luggage."
Pros: "Plane was clean and staff responds well to your needs."
Pros: "Plane was clean and staff were accommodating."
Cons: "Boarding was delayed"
Pros: "food and crew members were great."
Cons: "Was told I had a window seat but actually had a center seat in the center section"
Pros: "Really overall great flight for 13 hours on a plane. It did take 45 minutes to get to gate after landing but still a good experience. Flight crew really good job, good food, entertainment helped pass the time."
Cons: "I couldn't get assigned seat options out of Ho Chi Minh."
Pros: "On time, friendly people, airplane not too crowded, vegetarian food was good, luggage unloaded quickly so little waiting upon arrival in Taiwan."
Cons: "Carry on luggage weighed 9 Kg and they told me I had to remove some things. Suitcase was standard carry-on size, fit well into the display frame. I had plenty of room in the two checked in bags but they had already been processed and moved out on the conveyer belt. Never heard of such as small allowance for carry-on luggage, at least on Delta, United and the other airlines I generally fly. My impression was that this rule was not much enforced since I saw many carry-on bags bigger than mine and judging by the effort I saw when people put them overhead, they likely were heavier than mine."
Pros: "China Airlines was very understanding with my carry-on situation as I had important medical equipment to hand carry."
Pros: "Seats were a little better."