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Pros: Some of the staff who speak Korean were very nice, but most of the staff were smiling at me when I asked them questions in English, but they were not very friendly. Also, it was hard to get on the plane because the seats were too narrow and uncomfortable.

Pros: Everything was normal, nothing amazing

Cons: Food, the didn’t have vegetarian options and everything was in chinese

Pros: Good selection of movies and comfortable plane

Cons: You need to offer vegetarian/vegan options

Pros: Crew is nice and helpful.

Cons: Seats are distinctly too small in both directions.

Cons: Need more movie options for a 14 hour flight

Pros: korean air is always great, service was awesome

Cons: The seat needs more support very uncomfortable

Pros: The crew was lovely as were the littlebthibgs like slippers.

Cons: The lack of ac control and heat of the cabin wzsnt fun.. the kosher meal was aweful...biggesst and worst thing was mo wifi

Cons: Entertainment system needs the ability to have closed captions in English. It’s in Chinese all the time—can’t even turn it off. The sound system is very poor so captions would help.

Pros: Overheard storage is good

Cons: Seat cushions could be more comfortable

Pros: Business class pod was excellent. Free WiFi

Cons: I could only use WiFi on one device. So choose preferred smartphone or tablet ahead of time.

Pros: Cabin smelled nice

Cons: More languages spoken

Pros: New planes. Spotlessly clean. Hard working helpful staff. Good boarding. Adequate legroom by modern standards. Food typical of economy these days. OK. But really good staff.

Cons: Fried rice breakfast out of Rome. Mushy. But overall food out of Sydney, Rome and Shanghai, fine.

Pros: Overheard storage is good

Cons: Seat cushions could be more comfortable

Pros: Ok

Cons: Wirst service and ever haf.never will fly chunies airlines

Pros: The flight delayed over 2 hours and there is no faculties to help my transferring. No one took care of my hospitality

Pros: The crew was indeed amazing. Food was ok. We had a tight connection and on request there was a Air China employee at the gate who speed processed us through the rather complex Beijing airport and made sure that we reached our connecting flight well in time. The plane was a newish 777-300ER.

Pros: The food was good and the seating was great as well

Cons: I wish there was a menu to request more food and drinking. I only had 2 drinks with my meals for the entire flight.

Cons: Touch screens don’t work very well.

Pros: Nothing. Very small seats. 4 seats and 3 spaces for feet. Cannot put our carryon (small) under seat. Very hot.

Cons: Nothing. Very small seats. 4 seats and 3 spaces for feet. Cannot put our carryon (small) under seat. Very hot.

Pros: The professional and friendly staff. CZ8327 was a 737-800 so I don't expect entertainment. Quick boarding and inflight service.

Cons: I ordered a dietary meal and they get it right every time. Nothing to write home about but it was edible.

Pros: Easy boarding and flight was 3 and 3 across. Short flight but nice surprise that they still served a full meal and came by twice serving drinks. Would fly again.

Cons: They keep the air temp. somewhat warmer than we are used to in the US in the cabin but we just kept our vents above our head open with a breeze on us so it was ok.

Pros: Food

Cons: They should have more blankets

Pros: I thought the seat were better and were very uncomfortable!

Pros: Crew was supportive

Cons: Improve food quality and variety for vegetarians

Pros: Ok

Cons: Wirst service and ever haf.never will fly chunies airlines

Cons: Food not so good for an American Less pushing of passengers Less abruptness of flight attendants

Pros: Aircraft

Pros: Flew Business Class with miles program (United). Lufthansa always gives good basic flight experience. Watched two movies so saved some time at home. Lounges are getting better every time I fly. They are especially good, understandably, in Frankfurt.

Cons: Nada. They get the job done.

Pros: Good flight in a nice A380, I’m in the top floor on premium economy.

Cons: Crew is not smiling a bit and slow service even if she serve only 32 of us in our section. Flight is not really smooth and shake a lot.

Cons: I missed my connecting flight because my flight was late. I had to get to my destination for a wedding.

Pros: Even though it was economy class, I was able to sleep because it was very comfortable.

Cons: Not sure, I slept the whole flight.

Cons: It seems that Chinese people even when given allocated seat numbers sit anywhere so was very chaotic.

Pros: The staff set me up with an exit seat which was wonderful due to the fact that I am very tall. It made the flight very comfortable. The service was very good as well. I was able to use and charge my device without any trouble and was very pleased with that.

Cons: One of the stewardesses spoke English very quickly. Due to her accent, this made it difficult to understand at times.

Cons: i had a hard time with their english, but it is better than my Chinese

Pros: Crew, vegetarian food and entertainment all were good.

Cons: The seating is pretty cramped esp when seat ahead of you leans back.

Pros: Only fly on EVA when I go overseas. I have never had a bad experience with them, why change?

Cons: Airline on strike so no flight.

Pros: Checked and arranged seating accordingly.

Cons: Crews could've been more friendlier and accommodating.

Cons: More movies.

Pros: Ok

Cons: Wirst service and ever haf.never will fly chunies airlines

Pros: Crew is nice and helpful.

Cons: Seats are distinctly too small in both directions.

Pros: The seat is comfortable and leg space is good for a 6’5 people, and the flight is on scheduled time.

Cons: Food could be better.

Pros: Business class pod was excellent. Free WiFi

Cons: I could only use WiFi on one device. So choose preferred smartphone or tablet ahead of time.

Pros: The seating was very comfortable

Cons: The food wasn’t that great, normally in premium economy you get the same food business class. But even compared to economy the foods was not good enough.

Cons: The flight was delayed 2 hours and no one was a telling us what was going on

Pros: Very friendly services and on time flight

Cons: Need better entertainment system and movie options

Pros: Crew are okay. Lucky, there wasn’t that many people on the plane.

Cons: Rest room need clean more and food wasn’t that good.

Pros: Good selection of movies and comfortable plane

Cons: You need to offer vegetarian/vegan options

Pros: The cost was very good

Cons: Transfer in Nanjing to Bangkok. Delayed was not good but worse was that we arrived so early we couldn't check in for an hour and couldn't go to business class lounge. Also no transfer hallway. Had to clear immigration just to get on next flight.

Pros: The food was very good.

Cons: The amenities and how i was treated was poor. They cater to Chinese people only. Will not fly again.

Pros: The seating for the short haul flight was far better than the long haul flight, the planes should have been switched as the short haul plane was more suited to long haul and vice versa

Cons: There was limited food available which meant there was no selection available just what was left, not acceptable

Pros: the selection of beverages and the crew are very friendly and helpful

Cons: Selection of entertainment

Cons: Trip to Manila from Tokyo was delayed for 3hrs plus

Cons: No additional comment

Pros: The crew was super friendly.

Pros: Excellent service!

Pros: The crew in business class was amazing, aircraft was not as new as the first flight but comfortable. No complaints.

Cons: Again, I feel the meals are not as good as some other airlines but it was an amazing value for the business class flight so I can see past the meal. Staff was great,

Cons: Lounge in Lhasa

Pros: Amazing crew.