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(Round-trip)
Airports
Origin
Vancouver
C$ 577
only
C$ 577
Destination
Seoul
C$ 577
only
C$ 577
Sat, 6 Jan
YVR
ICN
26h 00m
Sun, 14 Jan
ICN
YVR
38h 20m
C$ 577
Trip: 9 days
6.9GoodShow reviews
Overall 6.9 Good
Based on 222 reviews
Overall
7.0
Boarding
7.1
Comfort
7.1
Crew
7.4
Entertainment
6.5
Food
6.7
SHA
XMN
Good 6.3

The flight was delayed due to air traffic control. Subsequently I missed my connecting flight -- Xiamen to Manila that evening and had to spend another night in China. Next flight out of Xiamen was 6pm, Nov 2. Xiamen ground staff was very helpful in booking me the option to fly China Southern to Guangzhou the night of Nov 1, stay for free in a hotel, and then take the 0835 morning China Southern flight from Guangzhou to Manila. It was difficult to identify the right people to speak with and get clear assistance and direction in both Xiamen and Guangzhou.

LAX
XMN
Mediocre 2.0

no regards for customers

no regards for customers

LHW
KHN
Excellent 10.0

Hostess

XMN
LAX
Good 7.0

Crew was super friendly, professional and excellent!

The 10 hour layover :(

NRT
XMN
Okay 5.3

The offerings of beverages and the choices were good

Lack of communication by staff. Lack of entertainment on 14 hour flight. Was told not to use device while others were able to use.

Thu, 8 Mar
YVR
ICN
32h 15m
Mon, 19 Mar
ICN
YVR
17h 25m
C$ 668
Trip: 11 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 3930 reviews
Overall
6.4
Boarding
6.4
Comfort
6.4
Crew
6.8
Entertainment
6.1
Food
5.8
OKA
PVG
Excellent 10.0

Fast, easy and comfortable.

No internet acces in Shanghai.

PVG
ORD
Excellent 8.0

The tickets should be printed for all legs of the trip so i didn't have to wait in line for another ticket. The kiosks are confusing , people didn't know where to insert their passports.

PVG
BKK
Good 7.3

Timeliness,

Food, lack of water,.

PVG
ICN
Mediocre 3.6

the plane was downgraded from airbus 330 to boeing 737

CAN
NGB
Good 7.0

Kayak or JustFly put wrong ID number whole booking the flight. First 2 segment I had no issues buy 3rd segment they denied to check me in and almost forced me to buy a new ticket. Check in Crew was rude and would speak to me in Chinese. I am a foreigner who doesn't understand English. They wanted me to call my booking agent in Canada, it was mid night in Canada.

Thu, 23 Nov
YVR
ICN
32h 15m
Thu, 30 Nov
ICN
YVR
28h 10m
C$ 715
Trip: 8 days
Overall 0.0 Poor
Based on 0 reviews
Thu, 18 Jan
YVR
ICN
25h 40m
Fri, 26 Jan
ICN
YVR
38h 05m
C$ 578
Trip: 9 days
6.9GoodShow reviews
Overall 6.9 Good
Based on 222 reviews
Overall
7.0
Boarding
7.1
Comfort
7.1
Crew
7.4
Entertainment
6.5
Food
6.7
LAX
XMN
Excellent 10.0

I really liked the space in Business and the priority boardings in Asia. Worth every penny. Food was great. A lil slow on serving alcohol though. Very relaxing trip.

Not much. Liked I mentioned, slow on serving the alcohol. You have to push to get a drink.

TPE
JJN
Excellent 8.8

Crew and staff are professional and worked well together, fairly efficient

Upon landing, there was a problem with airport customs and immigration which prevented the passengers from leaving the plane. Crew needs to be more proactive with (1) passengers getting up too early and blocking the aisle out of turn. An elder woman was trying to get her bags and exit her row and passengers from behind were not letting her collect and exit. I stopped the rude people from the back who were getting off out of turn. Instructions need to be issued, let people get off the plane in orderly fashion. and (2) crew did not inform passengers what was happening with immigration and customs holdings things up until I hit the service button a few times. Tell the passengers what is going on rather than allow tempers to heat up

SHA
XMN
Good 6.3

The flight was delayed due to air traffic control. Subsequently I missed my connecting flight -- Xiamen to Manila that evening and had to spend another night in China. Next flight out of Xiamen was 6pm, Nov 2. Xiamen ground staff was very helpful in booking me the option to fly China Southern to Guangzhou the night of Nov 1, stay for free in a hotel, and then take the 0835 morning China Southern flight from Guangzhou to Manila. It was difficult to identify the right people to speak with and get clear assistance and direction in both Xiamen and Guangzhou.

XMN
LAX
Mediocre 2.0

XiamenAir lost one of my bags and has still not found it

XMN
LAX
Excellent 9.6

Crew, comfort, food, entertainment.

Boarding.

Sat, 20 Jan
YVR
ICN
26h 00m
Sun, 28 Jan
ICN
YVR
38h 20m
C$ 578
Trip: 9 days
6.9GoodShow reviews
Overall 6.9 Good
Based on 222 reviews
Overall
7.0
Boarding
7.1
Comfort
7.1
Crew
7.4
Entertainment
6.5
Food
6.7
LAX
XMN
Excellent 10.0

I really liked the space in Business and the priority boardings in Asia. Worth every penny. Food was great. A lil slow on serving alcohol though. Very relaxing trip.

Not much. Liked I mentioned, slow on serving the alcohol. You have to push to get a drink.

XMN
LAX
Excellent 9.6

Crew, comfort, food, entertainment.

Boarding.

TPE
JJN
Excellent 8.8

Crew and staff are professional and worked well together, fairly efficient

Upon landing, there was a problem with airport customs and immigration which prevented the passengers from leaving the plane. Crew needs to be more proactive with (1) passengers getting up too early and blocking the aisle out of turn. An elder woman was trying to get her bags and exit her row and passengers from behind were not letting her collect and exit. I stopped the rude people from the back who were getting off out of turn. Instructions need to be issued, let people get off the plane in orderly fashion. and (2) crew did not inform passengers what was happening with immigration and customs holdings things up until I hit the service button a few times. Tell the passengers what is going on rather than allow tempers to heat up

LHW
KHN
Excellent 10.0

Hostess

LAX
XMN
Mediocre 2.0

no regards for customers

no regards for customers

Fri, 20 Apr
YVR
ICN
17h 25m
Sat, 28 Apr
ICN
YVR
32h 50m
C$ 668
Trip: 9 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 3930 reviews
Overall
6.4
Boarding
6.4
Comfort
6.4
Crew
6.8
Entertainment
6.1
Food
5.8
PVG
HKG
Excellent 8.3

Crew was very nice and attentive. Seat was OK

PVG
ORD
Excellent 8.0

The tickets should be printed for all legs of the trip so i didn't have to wait in line for another ticket. The kiosks are confusing , people didn't know where to insert their passports.

PVG
BKK
Good 7.3

Timeliness,

Food, lack of water,.

OKA
PVG
Excellent 10.0

Fast, easy and comfortable.

No internet acces in Shanghai.

CAN
NGB
Good 7.0

Kayak or JustFly put wrong ID number whole booking the flight. First 2 segment I had no issues buy 3rd segment they denied to check me in and almost forced me to buy a new ticket. Check in Crew was rude and would speak to me in Chinese. I am a foreigner who doesn't understand English. They wanted me to call my booking agent in Canada, it was mid night in Canada.

Thu, 11 Jan
YVR
ICN
25h 40m
Wed, 24 Jan
ICN
YVR
38h 05m
C$ 589
Trip: 14 days
6.9GoodShow reviews
Overall 6.9 Good
Based on 222 reviews
Overall
7.0
Boarding
7.1
Comfort
7.1
Crew
7.4
Entertainment
6.5
Food
6.7
TPE
JJN
Excellent 8.8

Crew and staff are professional and worked well together, fairly efficient

Upon landing, there was a problem with airport customs and immigration which prevented the passengers from leaving the plane. Crew needs to be more proactive with (1) passengers getting up too early and blocking the aisle out of turn. An elder woman was trying to get her bags and exit her row and passengers from behind were not letting her collect and exit. I stopped the rude people from the back who were getting off out of turn. Instructions need to be issued, let people get off the plane in orderly fashion. and (2) crew did not inform passengers what was happening with immigration and customs holdings things up until I hit the service button a few times. Tell the passengers what is going on rather than allow tempers to heat up

LHW
KHN
Excellent 10.0

Hostess

KHN
XMN
Excellent 10.0

Hostess

LAX
XMN
Mediocre 2.0

no regards for customers

no regards for customers

CTU
FOC
Excellent 8.6

Gave me a free hotel when I was transferring in Fuzhou. All I had to pay was the taxi fare of 20kuai. The staff are extremely nice and the food from JFK to FOC was excellent. 2 full meals and a sandwich left me pretty full.

It is difficult to get in touch with the English Customer service.

Fri, 27 Apr
YVR
ICN
26h 15m
Sat, 5 May
ICN
YVR
16h 45m
C$ 668
Trip: 9 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 3930 reviews
Overall
6.4
Boarding
6.4
Comfort
6.4
Crew
6.8
Entertainment
6.1
Food
5.8
ORD
PVG
Mediocre 2.0

Tickets should be printed for all the flights, instead of having to go to the ticket counter each time. Luggage needs to be shipped all the way through. People need better English proficiency, they were useless.

PVG
ORD
Excellent 8.0

The tickets should be printed for all legs of the trip so i didn't have to wait in line for another ticket. The kiosks are confusing , people didn't know where to insert their passports.

PVG
HKG
Excellent 8.0

Good food. More comfortable the aboard.

OKA
PVG
Excellent 10.0

Fast, easy and comfortable.

No internet acces in Shanghai.

SFO
PVG
Good 7.3

New planes, efficient crew, on time.... Early arrival!

Shanghai airport transit process is horrible! Good is very plain, bit I don't care so much. However, not enough water provided. This really needs addressing...

Thu, 11 Jan
YVR
ICN
25h 40m
Fri, 19 Jan
ICN
YVR
38h 05m
C$ 592
Trip: 9 days
6.9GoodShow reviews
Overall 6.9 Good
Based on 222 reviews
Overall
7.0
Boarding
7.1
Comfort
7.1
Crew
7.4
Entertainment
6.5
Food
6.7
TPE
JJN
Excellent 8.8

Crew and staff are professional and worked well together, fairly efficient

Upon landing, there was a problem with airport customs and immigration which prevented the passengers from leaving the plane. Crew needs to be more proactive with (1) passengers getting up too early and blocking the aisle out of turn. An elder woman was trying to get her bags and exit her row and passengers from behind were not letting her collect and exit. I stopped the rude people from the back who were getting off out of turn. Instructions need to be issued, let people get off the plane in orderly fashion. and (2) crew did not inform passengers what was happening with immigration and customs holdings things up until I hit the service button a few times. Tell the passengers what is going on rather than allow tempers to heat up

XMN
LAX
Mediocre 2.0

XiamenAir lost one of my bags and has still not found it

LAX
XMN
Excellent 10.0

I really liked the space in Business and the priority boardings in Asia. Worth every penny. Food was great. A lil slow on serving alcohol though. Very relaxing trip.

Not much. Liked I mentioned, slow on serving the alcohol. You have to push to get a drink.

XMN
LAX
Excellent 9.6

Crew, comfort, food, entertainment.

Boarding.

SHA
XMN
Good 6.3

The flight was delayed due to air traffic control. Subsequently I missed my connecting flight -- Xiamen to Manila that evening and had to spend another night in China. Next flight out of Xiamen was 6pm, Nov 2. Xiamen ground staff was very helpful in booking me the option to fly China Southern to Guangzhou the night of Nov 1, stay for free in a hotel, and then take the 0835 morning China Southern flight from Guangzhou to Manila. It was difficult to identify the right people to speak with and get clear assistance and direction in both Xiamen and Guangzhou.

Wed, 24 Jan
YVR
ICN
36h 05m
Wed, 31 Jan
ICN
YVR
31h 40m
C$ 670
Trip: 8 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 3930 reviews
Overall
6.4
Boarding
6.4
Comfort
6.4
Crew
6.8
Entertainment
6.1
Food
5.8
PVG
ICN
Mediocre 3.6

the plane was downgraded from airbus 330 to boeing 737

CAN
NGB
Good 7.0

Kayak or JustFly put wrong ID number whole booking the flight. First 2 segment I had no issues buy 3rd segment they denied to check me in and almost forced me to buy a new ticket. Check in Crew was rude and would speak to me in Chinese. I am a foreigner who doesn't understand English. They wanted me to call my booking agent in Canada, it was mid night in Canada.

SFO
PVG
Good 7.3

New planes, efficient crew, on time.... Early arrival!

Shanghai airport transit process is horrible! Good is very plain, bit I don't care so much. However, not enough water provided. This really needs addressing...

PVG
ORD
Excellent 8.0

The tickets should be printed for all legs of the trip so i didn't have to wait in line for another ticket. The kiosks are confusing , people didn't know where to insert their passports.

LAX
PVG
Good 6.6

Good food and servir of the crew.

Problems to check in, long lines to aboard.

Sat, 13 Jan
YVR
ICN
26h 00m
Sun, 21 Jan
ICN
YVR
38h 20m
C$ 592
Trip: 9 days
6.9GoodShow reviews
Overall 6.9 Good
Based on 222 reviews
Overall
7.0
Boarding
7.1
Comfort
7.1
Crew
7.4
Entertainment
6.5
Food
6.7
SHA
XMN
Good 6.3

The flight was delayed due to air traffic control. Subsequently I missed my connecting flight -- Xiamen to Manila that evening and had to spend another night in China. Next flight out of Xiamen was 6pm, Nov 2. Xiamen ground staff was very helpful in booking me the option to fly China Southern to Guangzhou the night of Nov 1, stay for free in a hotel, and then take the 0835 morning China Southern flight from Guangzhou to Manila. It was difficult to identify the right people to speak with and get clear assistance and direction in both Xiamen and Guangzhou.

LAX
XMN
Excellent 10.0

I really liked the space in Business and the priority boardings in Asia. Worth every penny. Food was great. A lil slow on serving alcohol though. Very relaxing trip.

Not much. Liked I mentioned, slow on serving the alcohol. You have to push to get a drink.

TPE
JJN
Excellent 8.8

Crew and staff are professional and worked well together, fairly efficient

Upon landing, there was a problem with airport customs and immigration which prevented the passengers from leaving the plane. Crew needs to be more proactive with (1) passengers getting up too early and blocking the aisle out of turn. An elder woman was trying to get her bags and exit her row and passengers from behind were not letting her collect and exit. I stopped the rude people from the back who were getting off out of turn. Instructions need to be issued, let people get off the plane in orderly fashion. and (2) crew did not inform passengers what was happening with immigration and customs holdings things up until I hit the service button a few times. Tell the passengers what is going on rather than allow tempers to heat up

XMN
LAX
Mediocre 2.0

XiamenAir lost one of my bags and has still not found it

XMN
MNL
Mediocre 2.0

I missed the connecting flight and was rerouted on a Nov 2, 8:35am China Southern flight from Guangzhou to Manila

Mon, 22 Jan
YVR
ICN
32h 10m
Mon, 29 Jan
ICN
YVR
26h 20m
C$ 682
Trip: 8 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 3930 reviews
Overall
6.4
Boarding
6.4
Comfort
6.4
Crew
6.8
Entertainment
6.1
Food
5.8
PVG
ICN
Mediocre 3.6

the plane was downgraded from airbus 330 to boeing 737

LAX
PVG
Excellent 8.6

The movies and seats were amazing so it made the flight go by faster

None of the crew really spoke any English

LAX
PVG
Good 6.6

Good food and servir of the crew.

Problems to check in, long lines to aboard.

PVG
HKG
Excellent 8.0

Good food. More comfortable the aboard.

OKA
PVG
Excellent 10.0

Fast, easy and comfortable.

No internet acces in Shanghai.

Sat, 13 Jan
YVR
ICN
26h 00m
Sun, 28 Jan
ICN
YVR
38h 20m
C$ 599
Trip: 16 days
6.9GoodShow reviews
Overall 6.9 Good
Based on 222 reviews
Overall
7.0
Boarding
7.1
Comfort
7.1
Crew
7.4
Entertainment
6.5
Food
6.7
XMN
LAX
Excellent 9.6

Crew, comfort, food, entertainment.

Boarding.

XMN
MNL
Mediocre 2.0

I missed the connecting flight and was rerouted on a Nov 2, 8:35am China Southern flight from Guangzhou to Manila

XMN
LAX
Good 7.0

Crew was super friendly, professional and excellent!

The 10 hour layover :(

XMN
LAX
Mediocre 2.0

XiamenAir lost one of my bags and has still not found it

LAX
XMN
Excellent 10.0

I really liked the space in Business and the priority boardings in Asia. Worth every penny. Food was great. A lil slow on serving alcohol though. Very relaxing trip.

Not much. Liked I mentioned, slow on serving the alcohol. You have to push to get a drink.

Sat, 27 Jan
YVR
ICN
30h 35m
Sat, 3 Feb
ICN
YVR
36h 50m
C$ 682
Trip: 8 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 3930 reviews
Overall
6.4
Boarding
6.4
Comfort
6.4
Crew
6.8
Entertainment
6.1
Food
5.8
PVG
ICN
Mediocre 3.6

the plane was downgraded from airbus 330 to boeing 737

PVG
ORD
Excellent 8.0

The tickets should be printed for all legs of the trip so i didn't have to wait in line for another ticket. The kiosks are confusing , people didn't know where to insert their passports.

PEK
PVG
Good 6.6

I bought a round trip ticket online with my current passport number. When I arrived in Shanghai, I was held at the Customs for extra 20 or 30 minutes because the airline provided a passport number I used more than 10 years ago. My luggage was held at Pudong airport quite a few days. Each day, they said something different to me... When it's the time for me to go back, I was held again at PEK, because of the different passport number they kept in their system. Even though I explained to them how I purchased the ticket with my current passport number and I have no idea where the problem happened. They insisted that it was my own fault. My gmail did not work properly in China. I asked them for help by providing me the ticket agent contact info in the States. They said that they did not know. I should go where I bought my ticket. I had to spend hours to contact friends in the States to find the phone number of justfly.com. Then, I made international call to justfly for about hour to have the problem fixed. I did not provide any wrong info when purchasing the ticket. The problem was made between the airline and their agent. They, as professionals, could easily have the problem solved but they blamed the customer for the mistake. I had to spend so much extra time and money to cover their mistake, at the risk of missing my flight. That's the worst experience I ever had for international flight.

LAX
PVG
Excellent 8.6

The movies and seats were amazing so it made the flight go by faster

None of the crew really spoke any English

ORD
PVG
Mediocre 2.0

Tickets should be printed for all the flights, instead of having to go to the ticket counter each time. Luggage needs to be shipped all the way through. People need better English proficiency, they were useless.

Sat, 27 Jan
YVR
ICN
26h 00m
Sun, 4 Feb
ICN
YVR
38h 20m
C$ 599
Trip: 9 days
6.9GoodShow reviews
Overall 6.9 Good
Based on 222 reviews
Overall
7.0
Boarding
7.1
Comfort
7.1
Crew
7.4
Entertainment
6.5
Food
6.7
LAX
XMN
Mediocre 2.0

no regards for customers

no regards for customers

XMN
LAX
Mediocre 2.0

XiamenAir lost one of my bags and has still not found it

KHN
XMN
Excellent 10.0

Hostess

LAX
XMN
Excellent 10.0

I really liked the space in Business and the priority boardings in Asia. Worth every penny. Food was great. A lil slow on serving alcohol though. Very relaxing trip.

Not much. Liked I mentioned, slow on serving the alcohol. You have to push to get a drink.

LHW
KHN
Excellent 10.0

Hostess

Wed, 28 Mar
YVR
ICN
30h 35m
Wed, 4 Apr
ICN
YVR
31h 55m
C$ 682
Trip: 8 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 3930 reviews
Overall
6.4
Boarding
6.4
Comfort
6.4
Crew
6.8
Entertainment
6.1
Food
5.8
PVG
HKG
Excellent 8.3

Crew was very nice and attentive. Seat was OK

CAN
NGB
Good 7.0

Kayak or JustFly put wrong ID number whole booking the flight. First 2 segment I had no issues buy 3rd segment they denied to check me in and almost forced me to buy a new ticket. Check in Crew was rude and would speak to me in Chinese. I am a foreigner who doesn't understand English. They wanted me to call my booking agent in Canada, it was mid night in Canada.

PVG
HKG
Excellent 8.0

Good food. More comfortable the aboard.

OKA
PVG
Excellent 10.0

Fast, easy and comfortable.

No internet acces in Shanghai.

SFO
PVG
Good 7.3

New planes, efficient crew, on time.... Early arrival!

Shanghai airport transit process is horrible! Good is very plain, bit I don't care so much. However, not enough water provided. This really needs addressing...

Thu, 11 Jan
YVR
ICN
25h 40m
Wed, 24 Jan
ICN
YVR
38h 05m
C$ 600
Trip: 14 days
6.9GoodShow reviews
Overall 6.9 Good
Based on 222 reviews
Overall
7.0
Boarding
7.1
Comfort
7.1
Crew
7.4
Entertainment
6.5
Food
6.7
CTU
FOC
Excellent 8.6

Gave me a free hotel when I was transferring in Fuzhou. All I had to pay was the taxi fare of 20kuai. The staff are extremely nice and the food from JFK to FOC was excellent. 2 full meals and a sandwich left me pretty full.

It is difficult to get in touch with the English Customer service.

XMN
LAX
Good 7.0

Crew was super friendly, professional and excellent!

The 10 hour layover :(

NRT
XMN
Okay 5.3

The offerings of beverages and the choices were good

Lack of communication by staff. Lack of entertainment on 14 hour flight. Was told not to use device while others were able to use.

LAX
XMN
Mediocre 2.0

no regards for customers

no regards for customers

LHW
KHN
Excellent 10.0

Hostess

Mon, 9 Apr
YVR
ICN
30h 35m
Mon, 16 Apr
ICN
YVR
32h 50m
C$ 682
Trip: 8 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 3930 reviews
Overall
6.4
Boarding
6.4
Comfort
6.4
Crew
6.8
Entertainment
6.1
Food
5.8
PVG
ORD
Excellent 8.0

The tickets should be printed for all legs of the trip so i didn't have to wait in line for another ticket. The kiosks are confusing , people didn't know where to insert their passports.

CAN
NGB
Good 7.0

Kayak or JustFly put wrong ID number whole booking the flight. First 2 segment I had no issues buy 3rd segment they denied to check me in and almost forced me to buy a new ticket. Check in Crew was rude and would speak to me in Chinese. I am a foreigner who doesn't understand English. They wanted me to call my booking agent in Canada, it was mid night in Canada.

SFO
PVG
Good 7.3

New planes, efficient crew, on time.... Early arrival!

Shanghai airport transit process is horrible! Good is very plain, bit I don't care so much. However, not enough water provided. This really needs addressing...

OKA
PVG
Excellent 10.0

Fast, easy and comfortable.

No internet acces in Shanghai.

PVG
HKG
Excellent 8.3

Crew was very nice and attentive. Seat was OK

Thu, 11 Jan
YVR
ICN
25h 40m
Wed, 17 Jan
ICN
YVR
38h 05m
C$ 604
Trip: 7 days
6.9GoodShow reviews
Overall 6.9 Good
Based on 222 reviews
Overall
7.0
Boarding
7.1
Comfort
7.1
Crew
7.4
Entertainment
6.5
Food
6.7
XMN
MNL
Mediocre 2.0

I missed the connecting flight and was rerouted on a Nov 2, 8:35am China Southern flight from Guangzhou to Manila

TPE
JJN
Excellent 8.8

Crew and staff are professional and worked well together, fairly efficient

Upon landing, there was a problem with airport customs and immigration which prevented the passengers from leaving the plane. Crew needs to be more proactive with (1) passengers getting up too early and blocking the aisle out of turn. An elder woman was trying to get her bags and exit her row and passengers from behind were not letting her collect and exit. I stopped the rude people from the back who were getting off out of turn. Instructions need to be issued, let people get off the plane in orderly fashion. and (2) crew did not inform passengers what was happening with immigration and customs holdings things up until I hit the service button a few times. Tell the passengers what is going on rather than allow tempers to heat up

LAX
XMN
Excellent 10.0

I really liked the space in Business and the priority boardings in Asia. Worth every penny. Food was great. A lil slow on serving alcohol though. Very relaxing trip.

Not much. Liked I mentioned, slow on serving the alcohol. You have to push to get a drink.

LAX
XMN
Mediocre 2.0

no regards for customers

no regards for customers

LHW
KHN
Excellent 10.0

Hostess

Sun, 15 Apr
YVR
ICN
32h 15m
Sun, 22 Apr
ICN
YVR
16h 15m
C$ 682
Trip: 8 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 3930 reviews
Overall
6.4
Boarding
6.4
Comfort
6.4
Crew
6.8
Entertainment
6.1
Food
5.8
PEK
PVG
Good 6.6

I bought a round trip ticket online with my current passport number. When I arrived in Shanghai, I was held at the Customs for extra 20 or 30 minutes because the airline provided a passport number I used more than 10 years ago. My luggage was held at Pudong airport quite a few days. Each day, they said something different to me... When it's the time for me to go back, I was held again at PEK, because of the different passport number they kept in their system. Even though I explained to them how I purchased the ticket with my current passport number and I have no idea where the problem happened. They insisted that it was my own fault. My gmail did not work properly in China. I asked them for help by providing me the ticket agent contact info in the States. They said that they did not know. I should go where I bought my ticket. I had to spend hours to contact friends in the States to find the phone number of justfly.com. Then, I made international call to justfly for about hour to have the problem fixed. I did not provide any wrong info when purchasing the ticket. The problem was made between the airline and their agent. They, as professionals, could easily have the problem solved but they blamed the customer for the mistake. I had to spend so much extra time and money to cover their mistake, at the risk of missing my flight. That's the worst experience I ever had for international flight.

PVG
ICN
Mediocre 3.6

the plane was downgraded from airbus 330 to boeing 737

LAX
PVG
Good 6.6

Good food and servir of the crew.

Problems to check in, long lines to aboard.

SFO
PVG
Good 7.3

New planes, efficient crew, on time.... Early arrival!

Shanghai airport transit process is horrible! Good is very plain, bit I don't care so much. However, not enough water provided. This really needs addressing...

CAN
NGB
Good 7.0

Kayak or JustFly put wrong ID number whole booking the flight. First 2 segment I had no issues buy 3rd segment they denied to check me in and almost forced me to buy a new ticket. Check in Crew was rude and would speak to me in Chinese. I am a foreigner who doesn't understand English. They wanted me to call my booking agent in Canada, it was mid night in Canada.

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