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Cons: Captain didnt I form us of turbulence . There was so much and he never said anything.

Pros: Customer service

Cons: Nothing

Cons: We were not able to board on this plane because we were late. We were not able to board the BA because the plane was late; taking off we have to wait for at least 30-45 minutes

Pros: Flight attendant gave me a free beer!

Cons: The seats don't even recline, so I could not lie back to rest. The entertainment system was very bad, didn't provide earphones and could barely see the screen. I would not choose to fly this airline again.

Pros: The flight was fine

Pros: Nothing

Cons: Late

Pros: The Chinese people were wonderful! But I was required to pass thru security checks 3 times arriving. 3 times transiting and 3 times leaving. At customs, transit and departure. No common sense to their process only"letter of the law". For example I was taking beef jerky to my friends in Thailand but the Chinese security has a meat sniffing dog and they confiscated it as well as the girl in front of me More than $100 worth of jerky. They should have given it back at departure gate. I had to buy more in their duty free shop. Also they cancelled my flight without advising me but did get me on Thai airways later that day. Too much hassle to Transit China

Cons: Security

Pros: Service Quality

Cons: Seat does not recline

Pros: Service was impeccable, as usual, from check-in to boarding. Crew was attentive and friendly.

Cons: Cabin was too warm. Seems there is no way to adjust temperature /individual air flow on a 777-300.

Pros: ANA did great on everything I could expect from a flight.

Cons: Fellow passenger didn't stay in his space , would prefer flight attendant to inform kindly

Pros: Food was a solid ok!

Cons: They cycled heating and cooling during the flight, but the heating can be a little too much and make the air difficult to breathe and felt really stuffed and dry in the space.

Pros: Seats were as comfortable as expected. Staff tried to help you find one with no one next to you to help. Lots of blankets and pillows.

Cons: Food and drink abundant but not great.

Pros: The overall experience was great. The plane was clean and spacious. Entertainment and food was excellent. Flight attendants were courteous.

Cons: I did not like my seat as it was near the toilet which made my flight a bit uncomfortable. Possibly for those persons who do not sleep throughout the flight, more can be offered. Maybe the flight attendants can walk around more to check on passengers as it is A very long flight.

Pros: Planecdmlty. Had the tow to myself! Food and crew excellent .

Pros: The crew members are excellent.

Cons: The food options and the took off time.

Pros: The plane is quite comfortable and took off on time.

Cons: The food and the crew members. Provide more options of foods and serve water/juice more often. The crews need more training for customer service/ polite communication.

Pros: The air hostess was very friendly, smiling, and responsive. She went out of her way to please the passengers.

Cons: The full meal was served early in the morning instead of breakfast.

Pros: None.

Cons: The worse airport of my 22 years experience. Almost everyone there have no english. Unprofessional and kind of disrespectful. The worse of all is too many documents processing. Taking atleast 15 minutes to be cleared just 1. 1h 45 minutes to finish everything. Wuhan haha next time free flight i will not bother. Ohh 1 more thing. They use the Communist system in the international airport

Pros: Surprised at the variety in food offered (2 different dishes), check in was easy and quick. Blankets and pillows were provided on each seat.

Cons: Seats were not as comfortable as I wanted but I was in coach so you get what you pay for. I traveled from NY to Japan with a connection in China and I would definitely do first class next time only because those seats reclined more and they had more space. My coach seat would be fine for a shorter flight.

Pros: Left on time and arrived on time

Cons: Long lines at immigration and security. Crowded and uncomfortable lounge. Had to walk up the stairs to board the plane, which was parked far from the gate.

Pros: The dinner and lunch service was weird as missing components of the both services came when we were finished eating .. Breakfast was much better

Cons: Long walk with poor signage and needs multiple immigration and security checks even if you are just transiting

Pros: Not long waiting for the flight.

Cons: Flight was delayed a bit.

Pros: Crew, Food, Boarding, Entertainment.

Cons: My husband and I sat in row 30 (center & aisle). I sat in the center. As soon as the plane took off, we all heard a dog bark nonstop. The lady directly in front of me had brought a dog!! We felt terrible for the person to the lady's left and right. And then in the middle of the flight her dog pooped all over the floor! And the poor Stewardess' (they were SO wonderful) had to clean up the mess. Then the lady had to clean up more pee and poop and left all that mess right in front of my feet and handbag (which I put under the seat)! I had to hold onto my handbag and shoes the entire trip bc it was touching the pile of dirty paper towels! I couldn't eat the meal due to the gross situation, and I was very upset about this situation all bc of this one lady who had no regard for the ppl around her and behind her! I don't know what your policies are concerning bringing a dog on a plane, but it ruined my flight. I love Korean Air, and love the service and the stewardess' professionalism and attentiveness, but this has made me think twice about flying anywhere on Korean Air!

Pros: Excellent service and probably the most efficient boarding process I’ve ever been a part of. Food service went by without a hitch, and the stewardesses knew English very well so we felt comfortable and welcomed. I also really liked being able to get terminal/travel information from the infotainment system. Being that I’ve never been to ICN or NRT before, having access to terminal maps and basic instructions on how to find connecting flights and baggage claim areas was probably one of the most helpful features of the flight!

Cons: I am 5’11” and found my seat somewhat uncomfortable. It didn’t detract from being able to sleep at all, but it did seem like the seats on this airline might be at its most comfortable with shorter passengers.

Cons: The only thing that brought my rating of this flight down was the fact that it was so hot in the plane! From the moment we boarded, this plane was, for reasons we couldn’t figure out, stuffy and uncomfortably hot. My pregnant girlfriend did not particularly enjoy this flight.

Cons: Almost missed my flight - they could not locate me as a ticketed passenger

Pros: Sturdest were very kind

Cons: There was 2 choices for food either pork or chicken But when I asked for chicken they told us no more chicken Then they took the pork from the tray and I had to eat the rest without the main course. Also all the seats were taken by the people who bought the tickets directly from JAL,but there was few seats left all in the middle for people who purchase tickets from travel agents.

Pros: Never problems with JAL

Pros: Polite crew, got our selected seats, clean

Cons: WiFi didn’t work

Cons: Air China practices very democratic way (in a bad eay) of boarding the plane, without distinguishing the 1st class, busineas class, and Star Alliance members from the rest of the passengers. The food is abit overly simple, in spite of the short flight - a sendwich wrapped in an alu-foil... And it was crazy cold in the cabin.

Pros: the timliness the processing at beijing the helpful checkin people at the akl airport. The baggage delivered promptly and without breakage. The crew worked hard to ensure

Cons: the shops at air port are expensive the toilet sinks were slopping and did not drain well the airline apologizing for the lack of food choice before each service pl advise airline to ask for choice at the check-in or at least make a note of the preference through email, makes life easier for them and the passengers. announcements were in chinese and the english ones were not very clear . it would be good if the announcements also came up on the seat screens CLEANLINESS WAS AN ISSUE with the overhead lockers not clean to the pull up table and magazine spaces not clean

Pros: Good food, relatively comfortable for a 13 hour flight

Cons: The entertainment system was modern, but not that many good, English-language movie or TV options. I found it difficult to get wine and black tea (they served green) - both of which are essentials for a long-haul flight. Flight was a little late. The security lines for transfers at the Beijing airport is a complete mess, which was the most stressful part of the trip.

Pros: I have requested refund my money but still pending

Pros: Nice seats fast boarding

Cons: Snack can be more richer

Pros: It arrived on time.

Cons: The temperature in the cabin was way too cold. People we wearing their jackets and when I mentioned it to the cabin crew member she said a few other people would have to make a similar comment before she could request turning the temperature up. There was also a glitch in the system so that the reading lights for each seat could only be operated by the seat directly in front. The food was very uninspiring and poorly presented. The tea and coffee were awful!!!!!! The choice of movies,etc was very limited. Thank goodness it was a night flight and not too long!

Pros: Nothing

Cons: I didn’t like anything about this flight, except that we arrived safely. I had the last seat, next to the toilet, and that container or whatever it is, was dirty. Every time someone flushed, I was bathed in the smell of urine. It was raining in Toronto; consequently, my checked bag was wet through. I’m glad I was coming home rather than arriving at a vacation destination, where all my stuff would’ve been wet. I’d like to see some effort put into keeping my bag dry. Also, the passengers had to slog through the rain to get on the plane!

Pros: on time, comfortable (business class

Cons: The seats don't even recline, so I could not lie back to rest. The entertainment system was very bad, didn't provide earphones and could barely see the screen. I would not choose to fly this airline again.

Pros: Everything

Pros: Nothing

Cons: Everything

Pros: Nothing

Cons: Late

Pros: Surprised at the variety in food offered (2 different dishes), check in was easy and quick. Blankets and pillows were provided on each seat.

Cons: Seats were not as comfortable as I wanted but I was in coach so you get what you pay for. I traveled from NY to Japan with a connection in China and I would definitely do first class next time only because those seats reclined more and they had more space. My coach seat would be fine for a shorter flight.

Pros: food was good, enough movies, and stewardesses hard working. was sitting in the economy comfort seats

Pros: The flight was smooth and a lot shorter. The staff were great.

Cons: Nothing to not like !

Pros: It was just a normal flight nothing weird.

Cons: Not much room for a 13 hour flight.

Pros: Crew was very cooperative.

Cons: Not enough English movies or series or songs. Tv screen not working. My baggage got delayed by 2 days

Pros: I have requested refund my money but still pending

Pros: No food choice

Cons: Online check in No food choice

Pros: Pretty much on time. Normal professional and reliable flight by Air China crew. Tracking the flight on video is very much appreciated.

Cons: Poor selection of movies. The usual choice of beef and fish. How about a more creative dish such as pasta?

Pros: The dinner and lunch service was weird as missing components of the both services came when we were finished eating .. Breakfast was much better

Cons: Long walk with poor signage and needs multiple immigration and security checks even if you are just transiting

Pros: Left on time and arrived on time

Cons: Long lines at immigration and security. Crowded and uncomfortable lounge. Had to walk up the stairs to board the plane, which was parked far from the gate.

Pros: The flight was smooth and a lot shorter. The staff were great.

Cons: Nothing to not like !

Pros: Service was good.

Pros: No food choice

Cons: Online check in No food choice

Pros: Relatively comfortable, easy flight

Cons: No entertainment options. We were delayed a good amount, just sat on the runway.

Pros: The crew was very nice and the aircraft was decent. The pilots very good . All landings and takeoffs were very very smooth

Cons: Beijing airport and the Chinese customs system but of course that is not the fault of air China