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Pros: "XSS"
Cons: "XSS"

Pros: "Crew is great!"
Cons: "Delay"

Pros: "Only check in and boarding was smooth."

Cons: "Air Canada changed our seating on day of travel. I had ordered tickets over a month in advance and scheduled seating for my wife and I on our 3 leg flight. Air Canada changed our seating on the 1st and 3rd leg and we were no longer sitting together."

Pros: "Crew was good. Flight was on time. This was a newer plane"
Cons: "it was great"

Pros: "It's a direct flight."
Cons: "Everything - the plane was last updated in 1989 (you can still see where the cathode ray screens were bolted to the central overhead bins), the entertainment is laughable, several didn't work - passengers were given choice of putting up with that or getting off flight. A flight to endure, not enjoy"

Cons: "Travel agency did not notify me that I needed to get a Yellow Fever immunization"

Pros: "The crew was kind"
Cons: "Seat space is too cramped"

Pros: "Comfortable flight, good service."
Cons: "The size and quantity of carry on luggage needs to be restricted. The actual size and number of pieces needs to be enforced. The serving of liquor to passengers should be better monitored."

Pros: "Seats in Dreamliner have a small pitch. The plane itself is awesome, crew is ok, food’s traditionally horrible."
Cons: "Pretty much everything"

Cons: "Toilets were dirty and not enough toilet papers"

Cons: "The flight was late more then 2 hours. I missed connection flight!"

Pros: "It arrived on time."
Cons: "The temperature in the cabin was way too cold. People we wearing their jackets and when I mentioned it to the cabin crew member she said a few other people would have to make a similar comment before she could request turning the temperature up. There was also a glitch in the system so that the reading lights for each seat could only be operated by the seat directly in front. The food was very uninspiring and poorly presented. The tea and coffee were awful!!!!!! The choice of movies,etc was very limited. Thank goodness it was a night flight and not too long!"

Pros: "Crew were exceptionally good, friendly and helpful. Great entertainment system."
Cons: "The food is terrible, overcooked watery beefless beef dishes. Better ti brng your own food."

Pros: "Nothing"
Cons: "2 hour delay because of rain west jet and porter were on time but air canada delayed My seat was apparently broken had a window seat with no one else in my row and then I was placed ina Center seat although other options were open The attendant comes on the air and says they need to manually start the engine one by one because the electric start to make it easy was not working All and all not a pleasant experience at all"

Pros: "Staff were friendly and helpful."
Cons: "Movie selection was limited although I found one in the lot that I thoroughly enjoyed. As always with Air Canada, you only get the most basic snacks and everything else is extra."

Cons: "No AC for the first 30 minutes after boarding so it was wacky hot and stuffy."

Pros: "Nice comfortable flight, has good entertainment program. Uncomplicated easy boarding."
Cons: "Food for 9 h wish to be better: dinner was cold (you could feel that chicken was warmed in microwave, but pasta was just taken from fridge), breakfast was pathetic. In last seats to many overhead compartments was secured for equipment or occupied by crew"

Pros: "The zone system seems to work well for boarding and the cabin crew on my flight to London were superb, helpful and polite to myself and others, despite a few impatient passengers."

Cons: "Giving your guest a cup of coffee is basic. To tell guest to get her own is a no no. Better training??"

Cons: "Was put on a Turkish airlines flight - landed in India 12 hours AFTER scheduled landing. My luggage did not reach India. After numerous calls got only 1 out of 2 of my bags ; 2nd bag still missing 1 week after landing in India WOW"

Pros: "I am 6ft 1 / 185cm and the leg room was OK for an economy flight. Food was OK for airplane food. Staff were very friendly. Overall very happy."

Pros: "I love this flight. Great airplane and great staff. Air Canada international >> air Canada domestic."

Pros: "Clean, friendly crew remembered how we had our tea/coffee from the earlier service"
Cons: "Economy is never very comfortable but was better than a lot of other airlines"

Cons: "Flight was delayed My wife and I got separate seats Screen and audio on the entertainment system didn't work"

Cons: "Lost luggage!"

Pros: "great service from start to finish would use again"

Pros: "its was smooth"

Pros: "everything"
Cons: "few movies"

Pros: "everything"
Cons: "no entertainment"

Pros: "Nice flight attendants"
Cons: "bad food, no media screens, forced to download app"

Pros: "Comfortable flight, very pleasant cabin crew."
Cons: "No flight entertainment at all."

Pros: "It was OK but it had to be better than the flight to Canada which was delayed 24 hours (just for bad measure). It's a cheap flight and AC warn that the "in seat" screen is no longer provided so criticism on this basis is a bit silly. I noted that the free iPads in Premium Economy provided more films but they were so dated!!! Food in PE was much better as was the general service. It cost quite a bit in the "Auction" but it was worth it I think."
Cons: "This relates to the outward trip when we only found out at the check-in that the plane was postponed to the following day. OK, we were put up in a hotel for the night but 24 hours there was not the best day of my life. I wasn't too impressed with the hotel."

Pros: "Everyone and everything was outstanding! Completely opposite of every experience I've ever had with Air Canada! They finally get it! Treated us like we were people and valued customers! Amazing!"

Cons: "Crew did not seem to want to do anything extra. Movies seem to be out of date. Unpopular TV shows. A little cramped seating. I paid for a premium seat, no real difference I could tell."

Pros: "Pretty standard flight...nice crew, free drink, left and arrived on time for the most part. Liked that I could check in early to arrange a seat."
Cons: "The seats could have been more comfortable. Had a couple knees in my back."

Pros: "Not a lot"
Cons: "Poor aircraft, uncomfortable seats, not recommended."

Cons: "Our flight was delayed by 3 hours. The delay was announced after we had boarded and sat in the plane. Not acceptable. For the delay all that was served was water after about an hour, and pretzels and soft drink after two hours. Not acceptable."

Pros: "Everything was great"

Pros: "Everything. The plane was immaculate, the seats were comfortable, the food was delicious, the flight crew was friendly and professional. Air Canada's abillity to transit passengers from the US to international destinations is truly remarkable and must be best in class. I went from an inbound flight from Houston, through Immigration and to the gate for my flight to London in under 15 minutes!"
Cons: "Nothing."

Cons: "The prop aircraft that Air Canada uses for the YYC-YEG route are old and cramped. They do nothing for the Air Canada brand."

Pros: "Liked everything about this new class of service on Air Canada. Seat was comfortable with good recline that didn't interfere with fellow passengers. Food was excellent, entertainment system was well stocked, flight attendants were friendly and high energy. Even got to use lounge and fast-track security lane at Heathrow."
Cons: "Zero complaints."

Pros: "Clearing immigration in Vancouver is very convenient"
Cons: "Food choices are limited and expensive."

Pros: "4 hour mechanical delay."

Pros: "Got to pls 2 hours early which was fine. Ground crew and service at Turks and Caicos was AWESOME! Helpful, friendly couldn't ask for better. Flight crew also great:-)"
Cons: "PLS is a tiny airport that needs to be added on to accommodate the huge population that is coming through. Just be prepared for a bit of funky."

Pros: "I like the seats which were only 2 instead of 3 seats."
Cons: "- Felt like I was bothering the air stewardess when I asked for anything - Flight was delayed by 50 minutes. - Food was extremely bland and below par."

Pros: "Nothing."
Cons: "The flight was an hour late!"

Pros: "nice lie flat beds."
Cons: "it was all good."

Pros: "Very little"
Cons: "Departure lunge has bizarre layout. Most seating is in cafe's. No separate seatin area for boarding meant a melee around the gate blocking th path of people walking passed. Premium Economy seats were hard and uncomfortable, meals were below par and the entertainment system sound was shot. I tried three seats and each were unintelligible. Crew was less than stellar."

Pros: "I appreciated the early flight, that it was a direct flight, ability to make connection and then complete my journey in one long day. It was on time, smooth flight. Appreciated the offer of water regularly during the flight."
Cons: "Surprised that there is no longer even a small complimentary snack offered."

Pros: "At fisrt the flight was over booked. Once we had boarded their was a technical issues with the aircraft, we had to sit in our aiys with nothing to do for just under 2 hours. With this delay in mind their was no form of a free drink as a mini compensation. They had no choice of food."

Pros: "Staff was friendly"
Cons: "Meal was very average. Inflight entertainment had only one movie channel that worked about half of the 9 hour flight"

Pros: "Crew was excellent, space of seats not bad"
Cons: "No wifi, tv didnt work"

Pros: "Nothing"
Cons: "Mind you this was a 9+ hour flight... - tv in headrest didn’t work and the controller had been ripped out of my seat so nothing worked - they did not have headphones for anyone to fit the two prong jack - no place to charge your own device - no reading materials - plane was unbearably hot - impossible to get water - my neighbor hit the call flight attendant button 3x and they kept shutting it off rather than coming to see me (someone a few rows back had a similar issue) - I asked 4 different flight attendants if there were any seats before getting this response “I don’t know but if you find an empty seat just take it”"

Pros: "The window seat"
Cons: "No Wi-Fi, tv didn’t work on back of seat, nor did the headphones, difficult to get water...had to walk to the back and request.... only offered wine 1 time.!!overal disappointed with the offering from this airline"