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India to Toronto Flight Information

Flights Arrive in Toronto
Flights Depart from India
Flight Price C$ 568
Airlines WOW air, Turkish Airlines, KLM, Lufthansa, Jet Airways, Air Canada, SriLankan, Emirates, Etihad Airways

Book cheap flights from India to Toronto (round-trip)

Airports
Origin
Ahmedabad
C$ 1179
only
C$ 1179
New Delhi
C$ 568
only
C$ 568
Vadodara
C$ 1562
only
C$ 1562
Bengaluru
C$ 1251
only
C$ 1251
Chennai
C$ 1228
only
C$ 1228
Pune
C$ 1174
only
C$ 1174
Mumbai
C$ 1052
only
C$ 1052
Destination
Toronto
C$ 568
only
C$ 568
C$ 1201
only
C$ 1201
Fri, 25 Jan
DEL
Delhi Indira Gandhi Intl
YYZ
Toronto Pearson Intl
19h 55m
Sun, 10 Mar
YYZ
Toronto Pearson Intl
DEL
Delhi Indira Gandhi Intl
22h 40m
C$ 568
Trip: 45 days
5.6OkayShow reviews
Overall 5.6 Okay
Based on 1,495 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.1
Food
4.7
ORD
KEF
Mediocre 2.0

NOTHING. My experience won't fit in the negative comments, so I'm starting it here. (1/4) We had a 21 hour layover in Iceland, so we left the airport for the night. The next morning, on our way to the airport, we tried to check-in online, but the online check-in service was not working. We arrived about two hours before our scheduled departure and had to wait in a long line since the online check-in service was not working. We checked our bags and ran into our first unfortunate encounter with the airport staff. He sent my friend's bags through, without checking the weight. When he weighed my bag, he then noticed that the first bag sent through was overweight, and mentioned that he had made a mistake. He decided to weigh both our bags together as one entity (to equal 88 lbs.) and made me empty out my suitcase of the extra weight from not only my single bag, but the extra weight from the first bag, as well. He said it was too late to retrieve the first bag, so my friend and I had to divvy up my stuff between our carry on bags. Had we known the first bag was overweight, we would have been able to easily taken stuff out of our OWN suitcases and into our OWN carry ons. Which would have been helpful for what was to come... We then walked through the foodcourt to buy some overpriced snacks for the plane. When we decided it was time to go to our gate, we passed a horrifically long line of people that we assumed couldn't be the line to get through customs, because the last few times we had been at this airport, there was always a maximum of 20 people in line. Once we realized that this line was for customs, we asked an employee working the line if we'd be able to make our flight on time if we had to wait in this line. He said not to worry, that we would be okay, because all of the airlines were notified of the unexpected delay at customs. We patiently waited in this line, and as soon as we were through, ran to our gates. At this point, we knew we were going to JUST miss the time for the gate to close, but were consoled by the fact that the employee at customs had told us that the airlines were notified that some of us would be late arriving due to the unexpected delay and line. We arrived at the gate, and the airport staff working the gate laughed in our faces and told us it was too late. They said they never heard from anyone about any delays at customs, and that the transportation bus to the airplane had left ten minutes ago. "Too bad!" they said. How could it have left ten minutes prior, if the gate said it had closed only a few minutes before we arrived? A lie. We asked about our luggage.

(2/4) They said that they would notify the plane, and the bags would be taken off, and that we could find them at baggage claim. So let me get this straight - the plane can wait for someone to sift through all of the baggage, find our bags, and remove them from the plane, but wouldn't allow us to take the probably less time to just get on the plane? We asked if there was anyone from WOW that we could speak to, and they pointed us in the direction of another gate. Once we got to that area, there was another group of people that also missed their flight due to the unexpected line at customs. They were speaking with a lady who was telling them that no one from WOW was at the airport, they all went home for the day. We also attempted to talk to this lady, but she was in a hurry to leave for the day, as well, and was very dismissive and talked to us in passing. On our way to baggage claim, we passed customs, which by this time, had no line. We spoke to three people that were standing in that area, and were looking for the guy who told us that our plane was notified of the delay. He was no longer around, but the staff standing there had said that they were unsure why we were told that any aircrafts were notified of delays because that was not true, and that they also were not even ALLOWED to tell travelers this information. So.... the guy that we spoke to in the customs line lied to my face, and was not even allowed to tell us what he did. This infuriates me for MANY reasons. If I had known that we would not make it through the customs line in time, I would have politely asked other travelers towards the front of the line if we could pass them. Most people are very nice, and would of course let us in front of them. I know I would have done that for someone. But instead, since a KEF AIRPORT STAFF told me that MY PLANE WAS NOTIFIED OF THE DELAY, I patiently waited in line. Yet another lie. We finally got to baggage claim, and spoke with one of the employees there. He told us that he was not aware of any bags coming back in, but it usually takes about 30 mins. At this point, it probably had already been that long, but my friend waited anyways. Meanwhile, I went back to the check-in area to see if there was anyone available to talk to about the circumstances, or if there was another flight we could get on because both my friend and I had to work the next day. There was no one anywhere, except for at the the Icelandair counter. The woman I spoke to there was very nice (shocker), but there was nothing she could do, that all of the flights leaving the airport to the US for the rest of the day had just closed their time for purchasing tickets. If we had not been lied to and if the staff had not been rude and pointing us in all different directions, I probably could have gotten us on a flight out that night. But yet again, we JUST missed the mark due to being misinformed and mistreated by the airport staff.

BOS
KEF
Mediocre 2.0

The planes are nice and new. Prices are very cheap. If you book economy and then upgrade to "extra room" seats and buy a meal seats you're basically flying in what they call businiess class for a lot less.

There was a huge snowstorm in Boston. A lot of people did not make it to the airport before the check-in desk closed. The airplane itself was grounded because of the snow for two hours. So a lot of people were in the main waiting area, while their plane was at the gate, but WOW did not care at all. They would not bring any gate agents out to check people in even though the plane was on the ground waiting. Many of us tried calling their support line - no answer. After a very long wait you get to what sounds like an India or Pakistan call center. The people there don't have any information, and the only things they can do are whatever you can do on the website. WOW has no real phone agents. I saw their gate agents later walking around and asked them to check us in - they shrugged. Would not check us in, despite the plane being on the ground. They could care less. Other airlines were shocked at how we were treated. Iceland Air was amazing. They saw our predicament and brought one of their managers out to their check-in gate to sell us last minute tickets on Iceland Air. A bunch of WOW customers ended up getting tickets on Iceland Air, and we actually ended up flying out of Boston before the delayed WOW air flight. If you get on the WOW flight - service is good. But you're taking a risk. Ground staff really does not care at all and will pretend they don't know you.

SXF
KEF
Good 6.3

Seats are too small

SXF
KEF
Good 6.3

In flight staff was friendly.

$46 for a carry on bag that I was not initially charged for on my flight from Cleveland. Bag had even less contents than when i came.

KEF
CPH
Okay 5.6

Nice newish planes. Competent but basic service in the air. Nice air crew.

Ground agents are bad. Don't care about you. Won't answer questions. Don't care what happens to you. Don't care if you make your flight, or if your connection is delayed. There is no phone support. If you have a problem - you're on your own. Online checkin is broken. Does not work at all.

Tue, 20 Nov
DEL
Delhi Indira Gandhi Intl
YYZ
Toronto Pearson Intl
19h 35m
Tue, 27 Nov
YYZ
Toronto Pearson Intl
DEL
Delhi Indira Gandhi Intl
16h 35m
C$ 967
Trip: 8 days
Overall 0.0 Poor
Based on 0 reviews
Wed, 6 Mar
BOM
Mumbai Chhatrapati Shivaji
YYZ
Toronto Pearson Intl
22h 20m
Wed, 27 Mar
YYZ
Toronto Pearson Intl
BOM
Mumbai Chhatrapati Shivaji
20h 10m
C$ 1052
Trip: 21 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 20,293 reviews
Overall
8.0
Boarding
7.9
Comfort
7.8
Crew
8.3
Entertainment
8.1
Food
8.0
ASB
IST
Excellent 9.6

Food, service

Boarding delay

NBO
IST
Good 7.0

no clear on when to go

check in delay

IST
NAV
Okay 5.3

I get it. Delays happen. But they should be communicated, and ground staff shouldn’t just turn their backs on anxious passengers who have no idea what is happening.

IST
ODS
Good 6.6

Boarding in time

Selected food was not provided, old airplane, no entertainment

IST
LHR
Excellent 10.0

I loved the food and the staff are very helpful and friendly. I have always chosen Turkish airlines.

Tue, 30 Oct
BOM
Mumbai Chhatrapati Shivaji
YYZ
Toronto Pearson Intl
22h 00m
Mon, 19 Nov
YYZ
Toronto Pearson Intl
BOM
Mumbai Chhatrapati Shivaji
21h 35m
C$ 1123
Trip: 21 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 2,256 reviews
Overall
8.0
Boarding
8.0
Comfort
7.7
Crew
8.4
Entertainment
7.1
Food
7.4
ATL
AMS
Good 6.0

Able to fly direct to ansterdam

Have to lay over on the way back. More expensive than other airlines.

SFO
AMS
Good 6.3

The boarding was easy and you didn't have to wait inline for that long

KLM needs to upgrade the entertainment. It was very hard to see the images on the screen. The planes that KLM uses are old and they sure need to be upgraded.

YEG
AMS
Excellent 10.0

Everything excellent. Comfortable seats in business.

ATL
AMS
Mediocre 2.0

Flight was cancelled.

BCN
AMS
Excellent 9.6

Boarding was confusing and disorganized

Wed, 13 Feb
DEL
Delhi Indira Gandhi Intl
YYZ
Toronto Pearson Intl
19h 55m
Wed, 20 Feb
YYZ
Toronto Pearson Intl
DEL
Delhi Indira Gandhi Intl
22h 50m
C$ 568
Trip: 8 days
5.6OkayShow reviews
Overall 5.6 Okay
Based on 1,495 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.1
Food
4.7
CDG
KEF
Mediocre 2.0

Nothing

Seats e not comfortable. u have to buy everything. even a water staff is not caring

EDI
KEF
Good 6.6

No frills budget carrier, mostly exactly as I expected.

If you overbuy luggage allowance, there is no way to undo it, even within 24 hours. I made a mistake, thinking I needed to purchase more luggage, recognized my mistake right away, and still ended up paying for luggage allowance I didn't need.

SXF
KEF
Good 6.3

Seats are too small

SFO
KEF
Mediocre 2.0

Didn't take the flight. Wasn't allowed to cancel.

KEF
CPH
Okay 5.6

Nice newish planes. Competent but basic service in the air. Nice air crew.

Ground agents are bad. Don't care about you. Won't answer questions. Don't care what happens to you. Don't care if you make your flight, or if your connection is delayed. There is no phone support. If you have a problem - you're on your own. Online checkin is broken. Does not work at all.

Mon, 18 Mar
PNQ
Pune Lohegaon
YYZ
Toronto Pearson Intl
24h 25m
Tue, 23 Apr
YYZ
Toronto Pearson Intl
PNQ
Pune Lohegaon
23h 55m
C$ 1174
Trip: 37 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 23,009 reviews
Overall
8.1
Boarding
8.1
Comfort
7.9
Crew
8.5
Entertainment
7.7
Food
7.7
FRA
BRE
Good 6.6

Crew was amazing

Flight was delayed

CDG
FRA
Excellent 8.6

Crew, boarding, seat

Paris airport is extremely passenger unfriendly. Better to connect somewhere else

ATL
FRA
Okay 4.0

Crew was very nice and attent ive

Delay cause sings uS to miSs oUr fliGh? ENT.ert.ainmrt wasn't good eitHer and way to cramped even for coach on that long of a fligh

MUC
DEN
Excellent 10.0

There attention to detail, client comfort, friendliness, food, all was a ten out of ten. Thank you for the lovely experience.

LHR
FRA
Excellent 8.6

Very explanatory clear and responsive. There was a short delay they kept us informed clearly and responsibly. Excellent flight and superb performance. Very polite and helpful.

Mon, 15 Oct
AMD
Ahmedabad
YYZ
Toronto Pearson Intl
32h 35m
Mon, 22 Oct
YYZ
Toronto Pearson Intl
AMD
Ahmedabad
26h 30m
C$ 1179
Trip: 8 days
6.9GoodShow reviews
Overall 6.9 Good
Based on 2,154 reviews
Overall
7.0
Boarding
7.1
Comfort
6.9
Crew
7.5
Entertainment
6.3
Food
6.8
BOM
COK
Good 6.6

Great crew..comfort

Long wait n time.but i would say that was negated as we reached half hour early...

LHR
BOM
Excellent 8.6

Great selection for entertainment and great food. Excellent service by flight crew, in the air and on the ground.

Not the most comfortable seats, but no major complaints otherwise.

AMS
BOM
Excellent 8.6

Food was great..and welcoming crew n great ground staff

Entertainment wasnt the best

BOM
AMS
Excellent 9.0

Flight crew was very helpful, friendly and attentive.

The food on this particular flight was okay.

BOM
COK
Excellent 8.6

Great food, accommodating crew.

Tue, 26 Feb
BOM
Mumbai Chhatrapati Shivaji
YTZ
Toronto Island
22h 15m
Wed, 13 Mar
YTZ
Toronto Island
BOM
Mumbai Chhatrapati Shivaji
22h 15m
C$ 1201
Trip: 15 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 23,002 reviews
Overall
7.2
Boarding
7.4
Comfort
7.0
Crew
7.7
Entertainment
6.9
Food
6.5
YUL
BRU
Excellent 10.0

How I was treated How I felt was wonderful.

Nothing

YYC
YYZ
Excellent 8.0

Early flight was not as crowded

But was very busy just the same. Weather was poor

SAN
YYZ
Okay 4.0

Seats on Air Canada Rouge are awful.

LGA
YYZ
Good 6.0

The flight was on time. The plane was clean. The temperature in the plan was good.

It was a little more turbulent than I expected.

YYZ
YVR
Good 6.0

The crew on The flight was efficient and friendly.

The flight was so crammed. I understand there's the possibility of flying on a fully booked flight but if it took an hour to load the passengers how quickly can you realistically get 400 passengers out? Plus it prevents everyone from having an overhead cubby. You need to reconfigure the flying experiwnce.

Tue, 16 Oct
MAA
Chennai
YYZ
Toronto Pearson Intl
51h 00m
Sat, 27 Oct
YYZ
Toronto Pearson Intl
MAA
Chennai
23h 15m
C$ 1228
Trip: 12 days
7.6GoodShow reviews
Overall 7.6 Good
Based on 577 reviews
Boarding
7.5
Comfort
7.5
Crew
8.1
Entertainment
7.5
Food
7.5
MEL
CMB
Excellent 9.0

Very prompt service and amazing hospitality. Despite the numerous times I called them for service, the staff were always polite and served me with a smile. Overwhelming hospitality really!

None

MAA
CMB
Mediocre 2.0

Srilankan airlines did not allow me to board my flight and had the least helpful customer support reps.

CMB
BOM
Excellent 10.0

Nothing

CMB
DOH
Excellent 9.3

Flew a few times with UL mainly as it's part of One World and being a QR member I get additional miles and point and travel in business at affordable prices compared to QR extremely high price.

Need more movie options. Presently 95% movies are one or more year old.

CMB
KUL
Excellent 9.6

overall

seats are small but otherwise it is 5 star airline. love Srilankan.

Tue, 5 Mar
DEL
Delhi Indira Gandhi Intl
YYZ
Toronto Pearson Intl
19h 55m
Fri, 15 Mar
YYZ
Toronto Pearson Intl
DEL
Delhi Indira Gandhi Intl
22h 40m
C$ 599
Trip: 10 days
5.6OkayShow reviews
Overall 5.6 Okay
Based on 1,495 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.1
Food
4.7
EDI
KEF
Good 6.6

No frills budget carrier, mostly exactly as I expected.

If you overbuy luggage allowance, there is no way to undo it, even within 24 hours. I made a mistake, thinking I needed to purchase more luggage, recognized my mistake right away, and still ended up paying for luggage allowance I didn't need.

DUB
KEF
Mediocre 2.0

Apart from over priced in flight food and drink, uncomfortable seats I was treated awfully on return flight from Newark by one attendent. I will be writing an official complaint today. I was charged a ridiculous price $100 for my carry on bag that was checked as free personal item on first trip. Lack of available information or internet at boarding gate was shocking. I explained multiple times I had the correct dimensions of bag and it was smaller then people's rucksacks who got on before me and were not charged. Besides this the whole thing was handled very badly by the boarding crew there with the lady being very rude to me, I was quite shocked and upset getting in plane. I had no money left on my visa afterward to even get food or drink in airport stop ever which was delayed.

Staff rude , uncomfortable flight /plane. Over priced service. No cash accepted in flight.

KEF
CPH
Okay 5.6

Nice newish planes. Competent but basic service in the air. Nice air crew.

Ground agents are bad. Don't care about you. Won't answer questions. Don't care what happens to you. Don't care if you make your flight, or if your connection is delayed. There is no phone support. If you have a problem - you're on your own. Online checkin is broken. Does not work at all.

SFO
KEF
Mediocre 2.0

Didn't take the flight. Wasn't allowed to cancel.

BOS
KEF
Mediocre 2.0

The planes are nice and new. Prices are very cheap. If you book economy and then upgrade to "extra room" seats and buy a meal seats you're basically flying in what they call businiess class for a lot less.

There was a huge snowstorm in Boston. A lot of people did not make it to the airport before the check-in desk closed. The airplane itself was grounded because of the snow for two hours. So a lot of people were in the main waiting area, while their plane was at the gate, but WOW did not care at all. They would not bring any gate agents out to check people in even though the plane was on the ground waiting. Many of us tried calling their support line - no answer. After a very long wait you get to what sounds like an India or Pakistan call center. The people there don't have any information, and the only things they can do are whatever you can do on the website. WOW has no real phone agents. I saw their gate agents later walking around and asked them to check us in - they shrugged. Would not check us in, despite the plane being on the ground. They could care less. Other airlines were shocked at how we were treated. Iceland Air was amazing. They saw our predicament and brought one of their managers out to their check-in gate to sell us last minute tickets on Iceland Air. A bunch of WOW customers ended up getting tickets on Iceland Air, and we actually ended up flying out of Boston before the delayed WOW air flight. If you get on the WOW flight - service is good. But you're taking a risk. Ground staff really does not care at all and will pretend they don't know you.

Fri, 28 Sep
AMD
Ahmedabad
YYZ
Toronto Pearson Intl
38h 35m
Fri, 5 Oct
YYZ
Toronto Pearson Intl
AMD
Ahmedabad
27h 05m
C$ 1531
Trip: 8 days
8.3ExcellentShow reviews
Overall 8.3 Excellent
Based on 12,378 reviews
Overall
8.3
Boarding
8.3
Comfort
8.2
Crew
8.4
Entertainment
8.6
Food
8.1
DXB
BLR
Okay 5.6

Took a long time to get the crew together after the plane was ready

DXB
LHR
Good 7.3

Breakfast portions were too small, and choices were not great. Boarding procedures were a little chaotic due to small space, and ground staff was not very polite when ordering passengers to board.

HKG
DXB
Excellent 8.0

Dinner portions were too small.

MNL
DXB
Good 7.0

Food

Other Crew woman

DXB
MAA
Excellent 10.0

I liked everything! Excellent service. Great food, entertainment, and flight. Nothing went wrong. Thank you!

Mon, 19 Nov
BDQ
Vadodara
YYZ
Toronto Pearson Intl
35h 20m
Tue, 8 Jan
YYZ
Toronto Pearson Intl
BDQ
Vadodara
29h 45m
C$ 1562
Trip: 51 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 5,728 reviews
Overall
7.4
Boarding
7.5
Comfort
7.3
Crew
7.6
Entertainment
7.4
Food
7.0
AUH
DUB
Excellent 10.0

Got an upgrade to business class

HYD
AUH
Excellent 8.0

Cleanness + Friendly

Plane is little far way from terminals compare to Emirates flights

AUH
IAD
Excellent 8.3

One food option.. VEGETARIAN.. when asked the crew member as to why vegetarian only.. she said not sure, but may be because most of the passengers were vegetarians.. REALLY????? Also no ice with drinks.. because they didn’t have ice!!!! But apart from this, it was another quality Etihad flight. Just didn’t expect the above inconveniences from Etihad! This is the first time I experience this with them.

HYD
AUH
Excellent 8.0

Food and entertainment

JED
AUH
Excellent 8.0

Crew On time

Very slow process for checking, only one person for business class and it took forver to finish

Fri, 7 Dec
DEL
Delhi Indira Gandhi Intl
YYZ
Toronto Pearson Intl
19h 55m
Mon, 7 Jan
YYZ
Toronto Pearson Intl
DEL
Delhi Indira Gandhi Intl
22h 50m
C$ 757
Trip: 32 days
5.6OkayShow reviews
Overall 5.6 Okay
Based on 1,495 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.1
Food
4.7
YYZ
KEF
Excellent 8.0

Price was very inexpensive, crew was polite and efficient and our flights were on time. The food was fine, but a little overpriced.

No entertainment, but that’s how they keep costs low. Seating was not incredibly clean.

CDG
KEF
Mediocre 2.0

Nothing

Seats e not comfortable. u have to buy everything. even a water staff is not caring

KEF
CPH
Okay 5.6

Nice newish planes. Competent but basic service in the air. Nice air crew.

Ground agents are bad. Don't care about you. Won't answer questions. Don't care what happens to you. Don't care if you make your flight, or if your connection is delayed. There is no phone support. If you have a problem - you're on your own. Online checkin is broken. Does not work at all.

KEF
BOS
Good 6.6

I got a seat with more leg room and it was much more comfortable

Boarding was a bit frantic because of the lines at the airport for customs

SXF
KEF
Good 6.3

In flight staff was friendly.

$46 for a carry on bag that I was not initially charged for on my flight from Cleveland. Bag had even less contents than when i came.

Tue, 23 Oct
DEL
Delhi Indira Gandhi Intl
YYZ
Toronto Pearson Intl
20h 15m
Wed, 28 Nov
YYZ
Toronto Pearson Intl
DEL
Delhi Indira Gandhi Intl
28h 15m
C$ 990
Trip: 37 days
Overall 0.0 Poor
Based on 0 reviews
Wed, 21 Nov
BOM
Mumbai Chhatrapati Shivaji
YYZ
Toronto Pearson Intl
22h 20m
Sat, 1 Dec
YYZ
Toronto Pearson Intl
BOM
Mumbai Chhatrapati Shivaji
45h 15m
C$ 1072
Trip: 11 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 20,293 reviews
Overall
8.0
Boarding
7.9
Comfort
7.8
Crew
8.3
Entertainment
8.1
Food
8.0
IST
NAV
Okay 5.3

I get it. Delays happen. But they should be communicated, and ground staff shouldn’t just turn their backs on anxious passengers who have no idea what is happening.

IST
MAN
Excellent 10.0

Turkish Airline is really good at making safety videos. Istanbul Atatürk Airport is hands down the best airport in the world.

CAI
IST
Mediocre 3.3

The Turkish airline is always late at take off Security check on the airport was horrible Not friendly people who work there And definitely no any kind of help Which make me for the second time miss my connection flight And definitely loose more money

SKP
IST
Good 6.3

They lost my luggage and no one knows where it is!

ASB
IST
Excellent 9.6

Food, service

Boarding delay

Sun, 10 Feb
DEL
Delhi Indira Gandhi Intl
YYZ
Toronto Pearson Intl
19h 55m
Mon, 25 Mar
YYZ
Toronto Pearson Intl
DEL
Delhi Indira Gandhi Intl
22h 40m
C$ 884
Trip: 43 days
5.6OkayShow reviews
Overall 5.6 Okay
Based on 1,495 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.1
Food
4.7
SXF
KEF
Good 6.3

Seats are too small

ORD
KEF
Mediocre 2.0

NOTHING. My experience won't fit in the negative comments, so I'm starting it here. (1/4) We had a 21 hour layover in Iceland, so we left the airport for the night. The next morning, on our way to the airport, we tried to check-in online, but the online check-in service was not working. We arrived about two hours before our scheduled departure and had to wait in a long line since the online check-in service was not working. We checked our bags and ran into our first unfortunate encounter with the airport staff. He sent my friend's bags through, without checking the weight. When he weighed my bag, he then noticed that the first bag sent through was overweight, and mentioned that he had made a mistake. He decided to weigh both our bags together as one entity (to equal 88 lbs.) and made me empty out my suitcase of the extra weight from not only my single bag, but the extra weight from the first bag, as well. He said it was too late to retrieve the first bag, so my friend and I had to divvy up my stuff between our carry on bags. Had we known the first bag was overweight, we would have been able to easily taken stuff out of our OWN suitcases and into our OWN carry ons. Which would have been helpful for what was to come... We then walked through the foodcourt to buy some overpriced snacks for the plane. When we decided it was time to go to our gate, we passed a horrifically long line of people that we assumed couldn't be the line to get through customs, because the last few times we had been at this airport, there was always a maximum of 20 people in line. Once we realized that this line was for customs, we asked an employee working the line if we'd be able to make our flight on time if we had to wait in this line. He said not to worry, that we would be okay, because all of the airlines were notified of the unexpected delay at customs. We patiently waited in this line, and as soon as we were through, ran to our gates. At this point, we knew we were going to JUST miss the time for the gate to close, but were consoled by the fact that the employee at customs had told us that the airlines were notified that some of us would be late arriving due to the unexpected delay and line. We arrived at the gate, and the airport staff working the gate laughed in our faces and told us it was too late. They said they never heard from anyone about any delays at customs, and that the transportation bus to the airplane had left ten minutes ago. "Too bad!" they said. How could it have left ten minutes prior, if the gate said it had closed only a few minutes before we arrived? A lie. We asked about our luggage.

(2/4) They said that they would notify the plane, and the bags would be taken off, and that we could find them at baggage claim. So let me get this straight - the plane can wait for someone to sift through all of the baggage, find our bags, and remove them from the plane, but wouldn't allow us to take the probably less time to just get on the plane? We asked if there was anyone from WOW that we could speak to, and they pointed us in the direction of another gate. Once we got to that area, there was another group of people that also missed their flight due to the unexpected line at customs. They were speaking with a lady who was telling them that no one from WOW was at the airport, they all went home for the day. We also attempted to talk to this lady, but she was in a hurry to leave for the day, as well, and was very dismissive and talked to us in passing. On our way to baggage claim, we passed customs, which by this time, had no line. We spoke to three people that were standing in that area, and were looking for the guy who told us that our plane was notified of the delay. He was no longer around, but the staff standing there had said that they were unsure why we were told that any aircrafts were notified of delays because that was not true, and that they also were not even ALLOWED to tell travelers this information. So.... the guy that we spoke to in the customs line lied to my face, and was not even allowed to tell us what he did. This infuriates me for MANY reasons. If I had known that we would not make it through the customs line in time, I would have politely asked other travelers towards the front of the line if we could pass them. Most people are very nice, and would of course let us in front of them. I know I would have done that for someone. But instead, since a KEF AIRPORT STAFF told me that MY PLANE WAS NOTIFIED OF THE DELAY, I patiently waited in line. Yet another lie. We finally got to baggage claim, and spoke with one of the employees there. He told us that he was not aware of any bags coming back in, but it usually takes about 30 mins. At this point, it probably had already been that long, but my friend waited anyways. Meanwhile, I went back to the check-in area to see if there was anyone available to talk to about the circumstances, or if there was another flight we could get on because both my friend and I had to work the next day. There was no one anywhere, except for at the the Icelandair counter. The woman I spoke to there was very nice (shocker), but there was nothing she could do, that all of the flights leaving the airport to the US for the rest of the day had just closed their time for purchasing tickets. If we had not been lied to and if the staff had not been rude and pointing us in all different directions, I probably could have gotten us on a flight out that night. But yet again, we JUST missed the mark due to being misinformed and mistreated by the airport staff.

KEF
BOS
Good 6.6

I got a seat with more leg room and it was much more comfortable

Boarding was a bit frantic because of the lines at the airport for customs

SXF
KEF
Good 6.3

In flight staff was friendly.

$46 for a carry on bag that I was not initially charged for on my flight from Cleveland. Bag had even less contents than when i came.

SFO
KEF
Mediocre 2.0

Didn't take the flight. Wasn't allowed to cancel.

Tue, 25 Sep
BOM
Mumbai Chhatrapati Shivaji
YYZ
Toronto Pearson Intl
36h 15m
Sat, 20 Oct
YYZ
Toronto Pearson Intl
BOM
Mumbai Chhatrapati Shivaji
40h 10m
C$ 1075
Trip: 26 days
Overall 0.0 Poor
Based on 0 reviews
Sun, 11 Nov
AMD
Ahmedabad
YYZ
Toronto Pearson Intl
27h 55m
Tue, 20 Nov
YYZ
Toronto Pearson Intl
AMD
Ahmedabad
43h 45m
C$ 1196
Trip: 10 days
6.9GoodShow reviews
Overall 6.9 Good
Based on 2,154 reviews
Overall
7.0
Boarding
7.1
Comfort
6.9
Crew
7.5
Entertainment
6.3
Food
6.8
BOM
COK
Good 6.6

Great crew..comfort

Long wait n time.but i would say that was negated as we reached half hour early...

YYZ
AMS
Excellent 9.3

Decent crew...great food..

Entertainment options werent the best..

AMS
BOM
Excellent 8.6

Food was great..and welcoming crew n great ground staff

Entertainment wasnt the best

BOM
AMS
Excellent 9.0

Flight crew was very helpful, friendly and attentive.

The food on this particular flight was okay.

KTM
DEL
Good 7.6

Checked me in all the way to NYC & bags too - I didn’t have locks on my bags so the nice staff zip tied them for me. I only flew jet to Delhi & Cathay Pacific the rest but the jet guys were great- have an agreement with Cathay. Would fly Jet again.

Thu, 8 Nov
PNQ
Pune Lohegaon
YYZ
Toronto Pearson Intl
28h 05m
Sun, 18 Nov
YYZ
Toronto Pearson Intl
PNQ
Pune Lohegaon
44h 20m
C$ 1224
Trip: 11 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 23,009 reviews
Overall
8.1
Boarding
8.1
Comfort
7.9
Crew
8.5
Entertainment
7.7
Food
7.7
JNB
FRA
Excellent 8.6

The crew were very considerate. Also they have the best baby beds we have seen so far

The entertainment system was glitchy.

BOS
FRA
Good 7.6

Great service and timeliness.

I wasn’t offered earphone headset so I could not enjoy entertainment.

CDG
FRA
Excellent 8.6

Crew, boarding, seat

Paris airport is extremely passenger unfriendly. Better to connect somewhere else

MUC
DEN
Excellent 10.0

There attention to detail, client comfort, friendliness, food, all was a ten out of ten. Thank you for the lovely experience.

FRA
TLV
Excellent 8.6

Same crew. Really nice flight smooth and professional

Fri, 9 Nov
BLR
Bengaluru Intl
YYZ
Toronto Pearson Intl
28h 20m
Sat, 8 Dec
YYZ
Toronto Pearson Intl
BLR
Bengaluru Intl
33h 40m
C$ 1251
Trip: 30 days
7.6GoodShow reviews
Overall 7.6 Good
Based on 577 reviews
Boarding
7.5
Comfort
7.5
Crew
8.1
Entertainment
7.5
Food
7.5
CMB
AUH
Excellent 9.3

I have found Sri Lankan staff to be most friendly and accommodative.

MEL
CMB
Excellent 9.0

Very prompt service and amazing hospitality. Despite the numerous times I called them for service, the staff were always polite and served me with a smile. Overwhelming hospitality really!

None

CMB
KUL
Excellent 9.6

overall

seats are small but otherwise it is 5 star airline. love Srilankan.

CMB
DOH
Excellent 9.3

Flew a few times with UL mainly as it's part of One World and being a QR member I get additional miles and point and travel in business at affordable prices compared to QR extremely high price.

Need more movie options. Presently 95% movies are one or more year old.

BKK
CMB
Good 6.6

Food was good, boarding efficient. Crew managed other passengers so there wasn't crazy baggage issues. Crew was friendly and very helpful.

Seat was crazy small! Couldn't even cross my legs.

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