Daily cleaning, installation of cabin HEPA filters on flights from Montreal to the United States
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|January||Best time to beat the crowds (3% less expensive on average)|
|December||Most popular time to fly (4% more expensive on average)|
Average price round-trip
|C$ 506||(avg. price over the last 2 weeks)|
Good deal round-trip
|C$ 219||or less|
Good deal one-way
|C$ 173||or less|
Air Canada, United Airlines and TAP AIR PORTUGAL have all waived their change and cancellation fees on flights from Montreal to the United States. Confirm policies on booking site.
Delta does not allow booking a middle seat on flights from Montreal to the United States.
The cheapest ticket to the United States from Montreal found in the last 72 hours was C$ 170 one-way, and C$ 284 round-trip. The most popular route is from Montreal to Fort Lauderdale, and the cheapest round-trip airline ticket found on this route in the last 72 hours was C$ 191.
Air Canada flies most frequently to Fort Lauderdale from Montreal.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights to the United States.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to the United States is likely to change within 7 days, so travellers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to the United States with an airline and back with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to the United States up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "On time, pleasant and friendly flight attendant, no unexpected issues or problems."
Cons: "Grumpy gate attendants at YUL! Could not hear the captain’s comments over the PA system. Shouldn’t the volume be checked every so often? We were offered only water or coffee, bad enough, then there was no milk or cream on board, so water or black coffee... not very impressive! And there was no entertainment so I’d rate that zero but the scale only goes as low as one star."
Cons: "Customs never to hire more agents to work in the early mornings."
Pros: "On time, and pleasant flight. Flight attendants were first class: very competent."
Cons: "I slept all the way, so can’t say whether anything went wrong with the flight."
Pros: "Crew member Lori was exceptional. Great detail to safety and customer service!"
Pros: "Flight was on time"
Cons: "Seats too closely packed little leg room"
Pros: "Great flight!"
Pros: "Great gate agent at JFK on the layover."
Cons: "No assigned seats on second flight til we got to JFK."
Pros: "Friendly Staff"
Cons: "Check in was very hectic due to limited staff and getting bumped by the red carpet flyers. Boarding is always a little congested due to the lines. Better snacks please!!"
Pros: "the meal was OK and they served ice cream midway between SFO and JFK."
Cons: "Late departure. Long delay getting to the get because of congestion at Terminal 4."
Pros: "They kept me fed and hydrated the whole time, they let you watch brand new movies free, the seats are super comfortable. They allow a personal item and carry on at no extra charge."
Pros: "I loved that the plane was equipped with televisions. I have a hard time watching a movie on my hand held device."
Cons: "That an international flight didn't allow free luggage and that liquor purchased at the airport could not be consumed on the plane."
Pros: "Flight crew took very good care of us. They served several snacks, meals and free wine on the 8+ hours flight from Prague to NYC. The hot towels to freshen up before meals was a nice touch!"
Pros: "Over all the flight was smooth and great"
Cons: "Kayak, the confirmation email that was sent was incorrect, ended up flying delta - had a scare when checking in at the air europa desk and the attendant says "theres no flights to Malaga" - after further investigation from the staff, we found out it was a Delta flight and NOT and air europa flight"
Pros: "In flight entertainment interface and options were great!"
Cons: "Very uncomfortable!! Spent the entire flight with my knees pressed against the seat pocket. One flight attendant was somewhat rude and unpleasant."
Pros: "It was on time."
Cons: "The plane was dirty and there was a lot of trash around my seat."
Pros: "Food was nice and plenty. Great movie selection. Very polite crew."
Cons: "The seat was a bit uncomfortable and not big enough."
Pros: "They expedited me in line in Havana because I was on the 1:35 flight to New York and were nothing but friendly about it."
Pros: "Flight was on time and even landed early. Boarding was seamless with bag tag. Seats were comfy. Crew was professional."
Cons: "A drink with no napkins? I know airlines need to cut costs but what if I spilled my drink or want to wipe my hands after eating pretzels Delta? You can still provide napkins."
Pros: "They did fly.... finally"
Cons: "Missed connection to Bangor. Had to overnight in NYC. Substituted smaller plane for this transcontinental flight."
Pros: "The flight attendant. Lovely and professional."
Pros: "The seats were comfortable. Loved that we all had our own TV's with free movies available. And loved that we were all served free food."
Cons: "No complaints."
Cons: "I didnt like that my flight was canceled and rebooked for no reason. This created me big problem in Athens that they couldnt find my ticket in delta. Also I didnt like that i had to stand and wait for 3 hours in the line because my flight was canceled but no one could let us know if there gonna be any flights within the day. I slept in the airport because i couldnt find a hotel to spend the night close to the airport. They were all full and i had no time to find one since I was waiting there for 3 hours with no informational. I slept on the floor and delta didnt even offer us a blanket. That was my worst trip ever."
Pros: "Service was very nice."
Cons: "The flight was insanely delayed. Three hours. With a major product launch the next day, it was not ideal."
Pros: "Smooth flight; informative crew"
Pros: "The crew and the flight were all very pleasant. Highly recommended."
Cons: "Unfortunately the trip was marred by being stuck on the tarmac for the better part of an hour while we waited for out gate. Even when it became available however, we were forced to wait while ATC sent every other plain taxiing through our route which was clearly visible from our vantage point. Not an issue with Delta per se but nonetheless it left us all exhausted and frustrated."
Pros: "Super friendly and attentive crew. Good food. Nice new seats. Great tv entertainment options!"
Pros: "The organization and speediness shown during boarding the aircraft and the perfect timing on departure"
Cons: "The tv screen corresponding to my seat 9A was not working so could not see any movies nor information during the whole flight SDQ to JFK. The condition was reported twice to the flight attendance but was not able to correct it even after resetting the TV settings twice"
Pros: "The attendants on flight were amazing! The flight was perfect! We arrived early!"
Cons: "Flight was delayed"
Cons: "Boarding was a mess"
Pros: "The service was fine. I slept the entire flight."
Cons: "I was not impress with the breakfast since I do not eat yogurt. It is a good thing i am not a breafast eater normally because I would have been hungry."
Cons: "No blankets or pillows. Froze"
Pros: "the majority of delta flights i've taken over the past few years have had huge issues - either long delays or cancellations. i won't be flying Delta again"
Cons: "No fruit and cheese available to purchase one the flight. Need more than cookies"
Pros: "Upgraded to business, plane are clean and roomy"
Pros: "Clean plane, friendly crew. Ahead of schedule arrival, pilots did beat to keep in smooth air."
Cons: "Took a bit to get first beverage. Thy ran out of KIND granola bars before reaching the back of the plane."
Pros: "We upgraded our seats to Delta Comfort, at a cost of round $90 per flight. It was well worth it!"
Pros: "I make this trip every month. And this crew is the best I had in a while."
Pros: "The entertainment was great!"
Cons: "I was so uncomfortable in my seat."
Cons: "It was a great flight. We got there earlier then arrive time. Thank You"
Pros: "There were some delays and issues with air traffic control, but they brought out snacks after a half hour which was really nice. Overall, great!"
Pros: "Love Delta...plenty of legroom. Nearly always on time"
Pros: "Liked the plane and the leg room. Had to switch itenary due to weather and the gate agent did a great job."
Pros: "shorter flight"
Cons: "Entertainment system is not working."
Pros: "Delta was smart with boarding early once they realized everyone had cleared security. Flight took off on-time and arrived early. The crew was excellent and exuded energy although it was the end of the day."
Cons: "I ordered a special asian vegetarian meal and it was just plain horrible. I had to settle for the cookie. It's nice that they serve a complimentary meal on the red eye flight but the quality of the food was bad. Entertainment options were also limited although they had some recent box office entries from last year. The leg room also wasn't great but that's expected in economy I guess."
Cons: "Entertainment was working, watching movie when they said done didn't have do they were resetting system. They tried twice taking over an hour and it never came back on for anyone..... :("
Pros: "Good movie selection, nice crew"
Cons: "Terrible food, no veg options, no leg room, seats barely recline"
Pros: "I liked the new plane! It seemed like there was just a bit more room. Compared to my flight going out with American, Delta is a much nicer experience."
Pros: "The aircraft (operating the route due to the COVID-19 shortage in traffic between the two cities) was extremely nice and quite/comfortable. The service was better than expected, as I didn't expect food to be served on dishes like it was during the pandemic. But it was amazing!"
Cons: "The crew didn't have their masks on sometimes when coming back into the cabin as they simply forgot (the new norm is hard to get used to) so maybe the airline can stress the mandatory use of face masks at ALL times. Furthermore, for my comfort of the flight (with COVID) the FA's should use gloves"
Pros: "Comfortable and Clean"
Pros: "Seat super comfortable!"
Cons: "Food service could've been better"
Pros: "The crew was excellent"
Pros: "Plenty of room in economy plus."
Cons: "The ambient temperature was a bit too warm."
Pros: "The crew were nice and the service very good. The layover was short."
Cons: "Our luggage was lost so we had to go back to the airport the day after. In economy class the Last 3 central rows or even more, have no carryon storage. We were stuck with our carryons for over 7 hours during the flight Montreal Munich. This is the case if you fly their new A350-390."
Pros: "Very friendly, helpful and communicative crew."
Cons: "Only complaint: the touch screen on the seat back was oddly unresponsive and this made it a bit difficult to interface with the various in-flight entertainment options; the streaming music in particular."
Cons: "Impossible to do beter."
Pros: "Smooth flight"
Cons: "Stop overcharge people for 1 luggage :( very disappointed"
Cons: "WiFi didn’t work most of flight and when it did required payment."
Cons: "There was hardly any communication about the delay."
Cons: "I didn’t like selection on movies"
Pros: "Tout était impeccable."
Pros: "Good staff and food."
Cons: "Flight was late and boarding was unorganized. When the person sitting in front of me moved their chair it hit my head and moved all my stuff, this should not happen. We should not feel our area moved because the person moved their seat in front of us."
Cons: "It didn't happen"
Pros: "Service, food, and entertainment was great!"
Pros: "Short and comfortable flight"
Pros: "We reached our destination eventually..."
Cons: "First the flight was delayed 45 minutes. After 45 minutes we got boarded and sat on the plane another 45 minutes due to the little cart pushing the plane not being available. After 45 minutes the crew had reached its hours and couldn't complete the flight with no replacement crew in sight. Plane was debarked new flight was rescheduled 4 hours later. Had to go through security a second time after ticket was reissued. This flight was also delayed 45 minutes. Getting to Copenhagen spent an extra 1 and a half in the airport dealing with lost baggage because it seems the 8 hours extra I spent in Frankfurt wasn't enough for them to transfer my bags."
Pros: "Usual good service for economy class on this airline"
Pros: "The entertainment options were great, The plane was very clean and the bathrooms was HUGE!"
Cons: "uncomfortable seat, off set from the seat in front of me so my entertainment screen was at an odd angle to watch. Food was ok but they had a sauce on the chicken that was not very appetizing. It actually made my wife sick and lets just say she did not keep her dinner. Also, I asked for a scotch after take off and it was a small shot and after dinner I asked for another and it was just a whisper. It did not even cover one ice cube. It would have been nice to get at least a full shot."
Cons: "The passenger behaind, was a tall guy. All the 7 hours flight i had to fight him to allow me puting my back sest dowm on his hearting legs. Why didnt hay extra and seat where it fits his size?"
Pros: "Flight was on time."
Cons: "I was sitting at the tale end. Seat was extremely uncomfortable. I was trying to rest yet flight attendants and several passengers were talking loud. Crews kept forgetting passengers orders/requests. A lady sitting besides me pushed a call bottom 3 times to get noticed. Flight attendants were too busy chatting with passengers to help other passengers. I have never seen that type of services before."
Pros: "Premium economy gives you extra confort, more space to sleep better."
Cons: "The flight was delayed 40 minutes."
Pros: "wasn't Lufthansa it was actually Singapore airlines they changed my flight and it was very good"
Cons: "It was very good"
Pros: "Comfortable for a short flight. On time."
Cons: "Had to go through security and passport control a second time made the 1 hour connection stressful"
Cons: "Flight delayed by about an hour"
Pros: "The crew were amazing!"
Cons: "I had to pay extra for "out of sequence" booking as I wasn't able to catch the flight out of Manchester to Athens. so i booked a different flight the next day to a different airline. Lufthansa canceled my booking as I didn't take my outbound flight, when they found the booking, they asked me to pay extra. Such a waste of money! Although, the crew on the plane were really good!"
Pros: "The short flight from Naples to Munich on Lufthansa was comfortable and the seats were roomier with more leg room than on other airlines I've been on recently."
Cons: "Why I had to fly from Naples to Munich and then down to Zurich to take an Edelweiss flight (Swiss Air, horrible), is beyond me. Poor routing, plus, the Edelweiss flight took 10 hours to Tampa. My family flew from Naples to Paris and from Paris to St. Louis, Mo. in SIX hours. The four extra hours were excruciatingly long in cramped seats."
Pros: "Great planes."
Cons: "Flight attendants didn't want to help me find space for my bag. There were many small pockets so I asked them to help arrange so we could fit my bags. Without even looking they said there's no room. 'I can't do that' is what I was told. So who can?? (Maybe she was a transfer from united)"
Pros: "Quick flight Crew efficient"
Cons: "Slight delay Food was an energy bar type candy No entertainment Seats slightly uncomfortable"
Cons: "Food was salty, couldn't eat it. No replacement available Luggage disembarkment took forever"
Cons: "I would have liked more snacks passed in between meals. Our flight was delayed byv3 hours and we were starving by the latter end of the flight."
Pros: "Good entertainment system for flight. Fairly good food served on transatlantic flights."
Pros: "Lots of great choices in movies and music; good food; great service"
Pros: "Friendly service, clean plane, good food for economy class, and entertainment was good. Seats were not bad for economy."
Cons: "For some reason this A340 does not have air vents in the passenger service unit. This is a first for me, as every other plane I've ever been on has air vents that the passenger can position to direct cool air. This airplane lacks these! For some reason our area of the plane in row 35 was so hot. It must have been 80F and air was not moving. It seems like other areas of the plane may have been cooler."
Pros: "We had a four hour delay and were promptly put in a hotel; Sheraton beds are very comfortable, I wish I had more than three hours to sleep."
Cons: "I never heard major announcements regarding the delay or the meal voucher (maybe not loud enough?). If they said it only once, they should've repeated it. It sounds stupid, but I waited for an hour at boarding before I realized the lineup is for meal vouchers and not the flight. Nobody approached or announced anything, I had to go and ask about changes and details."
Pros: "I was very pleased by this flight, all good or excellent."
Cons: "I have nothing negative to say."
Pros: "Entertainment options were incredible; great legroom in our seats."
Pros: "Promptness, profesional and nice service. Everything overall."
Pros: "direct flight"
Cons: "only one type of food offered. presented in a rude way."
Pros: "Friendly service"
Cons: "Crowded and salmon sandwhich was most unplesent, to all 3 in my familly"
Pros: "The food was very good, as well as the crew"
Cons: "The assistant to the handicap people is very poor l missed my flight from Frankfurt to Cairo because of the poor assistance it took them for ever to transfer me to my connection although I letting them know the timing of my flight"
Pros: "quiet on-time flight"
Cons: "Overnight flights are usually a pain in the neck, which is obviously not the airline's fault"
Cons: "The connections for audio wasn'y working, false contact..."
Cons: "The delay and the lack of movies. Seats are very small. I was sitting near a larger passenger and it was very tight. We had over two hours delay for mechanical problems with the plane."
Cons: "The food was really disappointing... First time flying on lufthansa. Heard a lot of good things about it. Flight was ok overll but rather disappointing compared to what i heard"
Cons: "Entertainment system did not work part of the flight"
Cons: "My booking was from SFO to TUN, but United only allowed me to book my bags to Frankfurt. I have never encountered this situation in my life where a carrier would only send checked bags to the layover destination instead of the final destination for which I paid! Needless to say I had to go through immigration and collect my bags in Frankfurt. The only reason I made my connection was because the next flight was delayed. Absolutely horrible service and response from both United and Lufthansa when I tried to explain the situation in San Francisco. As far as the actual flight, it was ok aside from the fact that United is too cheap to install entertainment systems so you have to bring your own laptop or watch the big screen where there's only 1 predesignated movie showing like they had back in the 90's. United stinks."
Cons: "b/c i booked (at the recommendation of kayak), my flight was cancelled and i was refunded by airline. My return trip was not returned to me."
Pros: "Simple, easy, fast."
Cons: "Small waiting area."
Pros: "Entertainment is realism N/A. Overall good value. Too bad about Newark and not NY"
Pros: "Good service by Genevieve, Sean, Chris, Kevin. Thanks."
Pros: "Once they were up and running, Porter was a great airline. Flight was short so i didn't expect anything fancy on the food menu anyway"
Cons: "My flight got delayed at least 5 times. Not a great first experience. Had an eerie likeliness of Spirit, which we all know is just not a real airline. not sure if I would fly again if that is the general perception of Porter airlines. I could care less about comfort as long as I get to where I am going on time, which I did not."
Cons: "Crew member was argumentative and not helpful"
Pros: "At least on time."
Cons: "Air craft was so old."
Pros: "Accessibility of canadian flights"
Pros: "Lounge with free drinks (soda, coffee, water) and cookies/snacks! Glass drinks glasses on the plane! And leg room!"
Pros: "Easy flight out of Bully Bishop. Love the terminal service in Toronto. Free espresso, drinks, and snacks! On flight service in wonderful! Nice attendants, free wine, cozy chairs."
Cons: "Flight was delayed."
Pros: "Boarding, my carry on got to go in the hole. Nice not to have to muscle it around. Personnel were so nice."
Pros: "The experience was great overall. The aircraft are modern and the crew are congenial. There are advantages to riding in such small aircraft, as boarding and deplaning are quick and easy."
Cons: "The flight was delayed over twenty minutes and the gate changed."
Pros: "The experience was great overall. The aircraft are modern and the crew are congenial. There are advantages to riding in such small aircraft, as boarding and deplaning are quick and easy."
Cons: "There really is nothing to complain about."
Pros: "Love the snacks and drinks, and flight attendants were friendly. Boarding and take-off were very prompt and efficient! The music the airplane plays over the loudspeakers was a nice touch."
Cons: "The flight was delayed but there was no communication about this. It would have been nice to have an update, just to know what was going on (especially since the flight prior was cancelled due to weather). The flight attendants also mentioned bad turbulence several times, which can make guests a little uneasy. I'm not sure how you get around this, and it's good to have a heads up, but the consistent reminders can be scary."
Pros: "Friendly service."
Pros: "Timeliness and free drink and snack on plane and at airport. Our flight had some tech problem with plane and it was quickly dealt with. We had delay, but communication was good and delay was just and hour and half"
Pros: "Always delayed. Took 7 hours to fly from Montreal to Chicago with change in Toronto. A bit disappointing"
Cons: "I needed to get to Boston that day so I woke up @ 5AM for that. I arrive at the airport only to find out that the Porter airplane just "didnt arrive from last night, we're so sorry". I asked that I get to Boston the same day - that's why I purchased the ticket. The crew said "they're so sorry all flights are booked". They could either have us get a later flight (not to arrive on the same day) or refund us and have us find another airline. We asked that they take care of our flights themselves - even with other airlines. They politely but categorically refused. We got our money back and flew with Westjet, and will likely never fly with or recommend Porter again."
Cons: "Though they have a lounge it was not in good shape. Trash cans overflowing, seat cushions filthy. I appreciate that they provide food for economy passengers in the lounge but, if you provide good in plastic containers you need someone to empty the trash-at the least."
Pros: "One of the most pleasant flights I ever had!"
Pros: "Comfortable experience. Porter Airport offered great city views of Toronto."
Pros: "Fast boarding"
Cons: "The landing was a bit rough"
Pros: "The crew was great, which is not what I had expected of a crew stuck on a turboprop. A glass of wine and some snacks are included."
Cons: "My morning flight was canceled. Had I not checked the Porter website I would not have known, and would have been stuck at the airport for 8 hours until my rescheduled flight. I received a notification 90 minutes before departure indicating that it was canceled, but was not given a reason why (was it the weather? did the plane not make it to the airport the night before?)"
Pros: "Free alcohol and snacks! They don't skimp on drinks - you get a full water bottle, full can of soda, fairly large glass of wine, full can of beer - whatever you choose. Crew was extremely pleasant, kind and helpful."
Cons: "Planes were small propeller planes. Not a bad thing, just not my first choice."
Pros: "I liked that there were free snack in the lounge and wine on the plane. The ticket agent was very helpful when the customer service phone line failed terrible. She saved me from writing in a scathing letter on how terrible my experience with customer service."
Cons: "I didn't like how my flight was delayed for 3 hours because of rain that wasn't in the area of where I was or going. FOR BOTH OF MY FLIGHTS! I didn't like how I was offered a $50 voucher for being diverted to Hamilton after all that time, which I was originally told that was good for a year and then found out it is only good for 6 months and non-transferable. Now I have a voucher I'm not gonna use in the specified time frame nor gan I give it to someone who frequents the airline."
Pros: "Excellent. Polite service, free (and tasty) food + beverages, (dry and otherwise) comfortable seats, other customers polite, bilingual announcements, fast + efficient. Really impressed! Good price too."
Cons: "Nothing, really! No in-flight entertainment besides a magazine, but all short flights anyway."
Cons: "The flight was delayed and they didn't even send a representative to the gate to let people know. I had to go down to another gate to ask about it. When people missed their connections they didn't even rebook them, they gave them a pamphlet with a 800 number to call."
Pros: "The service was very good and the airplane"
Cons: "Half hour delay in Montreal"
Pros: "Free drink"
Cons: "Old dirty plane, very noisy, poorly maintained, late"
Pros: "Free drinks and snack"
Cons: "Old dirty plane, very noisy, poorly maintained, late"
Cons: "Delays are usual with Porter. Every time I fly Porter there are delays. One on leg I made the connection, the gate was still open, the screen said "final boarding call" and at the gate the lady said "sorry we gave away your seats". The lady handling all of the Porter affairs did not have a reasonable response for giving away our seats she just said "we didn't think you would make the flight", but apparently we did make the flight. Horribly unprofessional in every way. She did compensate us with a 15.00 dollar food voucher, but I would much rather have been on the flight I actually made, instead of having my seat given away."
Pros: "Overall it was great"
Cons: "2 1\2 hours late on an 1 1/2 flight"
Cons: "This plane departed in late. We didn't know what will happen with the second flight. We asked but the situation was not clear."
Pros: "Thank god, I found a gentleman at a different counter to help me. The lady at the counter said "not my problem as I did not cancel your flight, its the airline" !!!! Totally unprofessional"
Cons: "I booked an emergency ticket in the morning for a late flight to get in to newark for my sister's surgery the next day. The flight got cancelled, no email sent to me even though service counter people kept saying that they did. I am at the airport in a long line with only one counter open and the rep not even bothering to help me. I am a 60 year old from another country and have knee problems. Thankfully someone took mercy on me and helped me out to catch another flight so I could leave. Its unfortunate that flight cancellations happen in such a way without making sure the passengers are all contacted and alternatives made for them. it is also unfortunate the airport only does porter airlines and there are no other flights that can be made available when flights get cancelled"
Cons: "This is a mediocre review because this was a flight that got pushed earlier due to Porter Airlines."
Pros: "Loved the vegetable chips for snacks!"
Pros: "Lenient enough on gate check baggage and complimentary drinks are rare these days. Pleasant first experience with Porter."
Cons: "Small, older plane."
Pros: "Free snacks, drinks."
Cons: "Nearly 2 hour delay :("
Pros: "Glassware and snacks provided"
Cons: "Significant delays and lack of clear communication by staff"
Pros: "Service was very good. Air hostess was courteous"
Pros: "Service was very good. Air hostess was courteous"
Pros: "The flight itself was fine."
Cons: "Our takeoff was delayed 3.5 hours because the plane was 'too warm to board.' This meant that I was stranded in Billy Bishop airport, which is a very small airport without much to do, while waiting for updates. Updates typically consisted of, "We should be able to board in about 10-15 minutes once the plane cools down." and then we would wait another hour for an update. We were offered a $50 food voucher for the small cafe 5 minutes before the cafe closed up shop. We were also offered a $50 voucher on Porter Airlines, which is an airline I have never flown before and don't intend to fly again."
Pros: "Speed and chips"
Cons: "Newark airport...."
Pros: "Glasses made of actual glass were a nice touch."
Cons: "The ground crew in Toronto could use some customer service training (one man at the lounge counter was lovely.) We were hearded like cattle, it seemed extremely disorganized and overall not a pleasant experience. No plugs for charging devices, no in-flight entertainment options."
Pros: "The complimentary coffee and water were a nice touch; just a very civilised way of treating passengers. Your lounge is terrific; the view great. Pleasantly surprised by the fact that you offer complimentary spirits on your Toronto-NYC flight -- an astonishing outlier in North America!"
Cons: "REALLY don't like the fact that international passengers who aren't US or Canadian passport holders can't web check in and reserve seats online. Couldn't you at least allow us to reserve a seat, if not actually web check in in advance? That way we wouldn't get relegated to crappy, leftover seats after everyone else has had a go at them! Finding power plug outlets for laptops in your Toronto lounge is a challenge. Elderly people have to bend down, peer under chairs, if they're lucky to see an outlet. Please consider designing accessible outlets that don't require strenuous bending, and a larger number of them. Disappointed that you don't as yet have European and Southeast Asian airline frequent flier network tie-ups. Qantas is good, but limited."
Pros: "The service, crew, complimenatry snacks, and everything about flying with a non u.s. company is just great."
Pros: "The food"
Cons: "The staff insisted on putting bags underneath seats for a 13 hours flight..."
Pros: "The movies"
Cons: "So far so good"
Pros: "organic bars, hot green tea in real mug, friendly staff"
Cons: "no entertainment or WiFi and seats did not recline."
Cons: "No entertainment on the return flights Yeg/Yul !! Makes for a long flight."
Pros: "Comfort and legspace"
Pros: "The flight was on time both boarding and landing. My checked baggage was there when we arrived at the baggage spot. This was the best part."
Cons: "Ridiculous baggage policy. Boarded among the first passengers in the last zone group to board the aircraft. All overhead bin space already gone. Sat with my knees up around my chin for whole flight. Very uncomfortable."
Pros: "The service of the crew was fantastic."
Cons: "No food included just water and Coke."
Pros: "My flight got cancelled many times due to the weather condition. I’m happy that west Jet keep sending me the updated flight. And when I have to call and speak to someone, my calls got answered within 15 minutes. I’m happy with the service over all. Thank you."
Pros: "entertainment is good"
Cons: "im just sitting before the restroom (seat 29 C)im realy tall and the people pushing onmy seat all the time and bang my arm and the smell is realy bad and i see to much but in face for long long time because the people waiting on my place .. another bad im telling the crew and the girl she said my only option is wake the girl just beside me for asking to change the seat ...i refuse because SHE SLEEPING ! realy not happy sorry !"
Pros: "WestJet staff is always friendly and I like the comedy slant they use on the announcements"
Cons: "The snacks were awful."
Cons: "Staff was rude and lazy."
Cons: "avoid the westjet encore flights. planes are small and noisy. if you sit next to a window it’s impossible to comfortably put both feet on the ground. if you pay for plus seating on an encore flight you’re basically paying to get on and off first. there’s no extra room and would be more fairly priced at $10."
Cons: "Non comfortable cold sensation."
Pros: "The flight comes into Vancouver at a very good time."
Pros: "The flight attendants were very nice. Especially « Big John », he was very funny."
Pros: "Very friendly"
Cons: "Flight was cancelled then rescheduled on a flight that was over an hour delayed. We almost lost our connection to Hong Kong as a result. Made for a very stressful journey with 77 year old parent and 8 years old child long waiting/ tiring time and running to gate our flight."
Cons: "But who knew, that I was going to go to Toronto! I now understand your schemes. You gave a cheap deal, but did not tell me why. Never again Kayak."
Pros: "It my first time with westjet, it surprised me with feee upgrade to plus seat, the service is expectacular ! Looking more flights with them in the future"
Pros: "Staff were great"
Cons: "No water hot or. Old on the plane and nearly 5 hour delay on New Year’s Eve :("
Cons: "Waiting at Toronto airport from 8 oclock to 11 oclock pm"
Pros: "Speed of Service"
Cons: "Wish flight attendants were demonstrated more interpersonal skills."
Cons: "Being stopped at every connection for screening. No communication about why. Nearly missing the connection due to the screenings. Being held in holding because it was being confirmed that my bag would make it on my next flight and then once confirmed it never made it anyways!!! Unprofessional and poorly executed all the way through."
Pros: "Ease to board, on time boarding"
Cons: "Return to gate prior to take off"
Cons: "Rough landing and held up the taxiway for an hour"
Pros: "Very good"
Cons: "Food v"
Cons: "The flight was delayed by 2 hours. So we reached almost at midnight to Vancouver."
Pros: "Actual flight went off without a hitch to Vancouver no delays in air."
Cons: "We were moved gates which is understandable, however once moved the estimated time of departure was constantly changed and missed. There was a reasonable cause for delay (cleaning up puke) but took abnormally long > 2hrs. Staff did not seem to be really giving it there all (understandable as it was late and they were probably tired)."
Pros: "Free wine and beer."
Cons: "Our flight for Toronto on Sept. 5 , # WS589 was delayed of about 1 and half hour; so, me and about 20 other passengers missed our connection in Toronto. The crew said that Pearson airport was on a shut down due to severe thunderstorms. But the weather was nice and sunny when we arrived Toronto; in fact my connecting flight ( Hainan airlines HU 7995 had left 20 min. earlier- on time- for Bejing. The crew in Westjet plane told me that all airlines were delayed in Toronto airport due to bad weather , and so that I would not miss my connecting flight."
Pros: "Crew was great."
Cons: "Crazy delays into La Guardia from Toronto, worst flight experience of my life!!!"
Cons: "Connecting flight was cancelled."
Pros: "As always with Westjet the crew was great, I got upgraded to Plus seating which was a nice surprise."
Cons: "I did experience a technical glitch which didn't let me check in online or with the kiosk due to the system thinking I still owed a flight-change fee from months before. But the woman at the check-in desk fixed things up and upgraded my seat."
Pros: "Made it to toronto in time to catch my next flight"
Cons: "Flight was canceled Next flight was delayed 30 mins"
Pros: "The assistance of the WestJet agent"
Cons: "I was held by the American immigration for over 30 minnqnwnnni missed the flight"
Cons: "Did not appreciate my experience, we were 1h late on schedule plus they made us evacuate the entire aircraft to decontaminate because somebody was sick. Waited another hour and a half back in the airport,to go back in. As we were sitting back down they announced that the plane lost some amount of fuel in the process and instead of refueling the plane while decontaminating they made us wait another 30min. My first time with Westjet and probably my worst experience ever."
Cons: "There was a delay that was weather related. The entertainment system was good, but old, and had some glitches."
Pros: "i was placed on a direct flight from montreal to vancouver"
Pros: "Punctual, smooth flight"
Cons: "No food, needs improvement"
Pros: "The snacks available in flight were very good. Overall the service was good."
Cons: "The baggage fees added up quickly, even flying across the country. You must download the entertainment app in advance of the flight."
Pros: "Flight crew gave all passengers complimentary beverage upgrades for the flight delay, and I enjoyed the wider selection of drinks throughout the flight."
Cons: "Okay, so there was a delay due to a weather issue, but there is no reason for the counter agent to give me the attitude when I asked if there was an earlier flight as my flight was already delayed. I had to wait at the airport for hours without any sort of compensation. I feel WestJet's customer service is in par with that of budget airlines such as Ryanair or Spirit airlines."
Cons: "The only real qualm had to do with delays which is not the fault of the airline...I think."
Cons: "The sound on the TV didn't work..big disappointment."
Pros: "Good friendly service"
Cons: "Seats were old and not very comfortable"
Cons: "both flights were delayed. very noisy engine on landing"
Pros: "Plane boarded fast."
Cons: "Once boarded we had to wait an hour and a half to leave due to ground stop in lga. They should not have boarded with the weather as it was in lga."
Pros: "It was really hard to hear the boarding announcement as I was very close to the gate."
Cons: "No drinks or snacks for kids while wine was being served to adults. Very poor service."
Pros: "The crew was really good"
Cons: "Perhaps seats just a bit more confortable. Overall a very good airline"
Pros: "Flight space was quite empty in my section so that was AMAZING. Crew was lovely and helped with a few requests for myself and travel companions. Very good selection on tv and movies and the refurbished aircraft was very comfortable for me on this flight. Probably helps having seat to self."
Cons: "Nothing on this occasion"
Pros: "Fast check in. Boarding orderly."
Cons: "AC on the airplane. It was extremely hot. We have to use the magazine to fan ourselves...."
Cons: "Food needs improvement, crew was a bit rude"
Pros: "The crew were what you would expect - friendly & efficient"
Cons: "Uncomfortable seat Entertainment screen inadequate - flickered and touch control worked around 30% of time Entertainment choices were tired and outdated"
Pros: "Not enough information"
Cons: "The flight times went explained properly very missleading"
Pros: "Everything was wonderful. Staff was courteous, plane was great, food on the flight was exceptional. Compared to Icelandair, this was a dream!"
Pros: "Staff were very kind and helpful"
Cons: "The two meals we received were not quite enough to see us through a 9 hour flight"
Cons: "There was a delay of more than an hour so I had to run for my connecting flight then my bags didn't make the flight."
Pros: "Brand new ew plane was lovely, clean and comfortable. Very smooth flight."
Pros: "Good food and great crew!"
Cons: "Being 6'2" is the worst when traveling economic."
Pros: "Not much"
Cons: "Our trip to Vienna from London was less appealing than the one from Montreal to London. No food, no entertainment and seat space was cramped which reminded me of my Air Transat experiences."
Pros: "Food was good , very comfortable seats and the time we departed to the time we arrive I will rate it 10 out of ten I felt as if I was on a 2 hours flight . It’s was just one of those wonderful BA flight I can’t forget"
Cons: "It’s was just the hassle to get from Terminal 5 to Terminal 3 with luggage but made it all in all"
Pros: "Crew polite and accommodating. Food OK"
Cons: "Flight delayed 2 hours on tarmac. Reason unclear. Seats uncomfortable and shabby. Entertainment system down for large part of trip. Window shade difficult to open. Plane needs upgrade."
Pros: "wonderful crew, good enough food, wide entertainment, seats as good as can be expected, great plane, great flight, great crew, on time and safe and arrived in good spitrits"
Cons: "as always, rather crowded, seats rather tight,"
Pros: "The food was good and there was a great movie selection."
Cons: "I felt like a sardine. The seats are very tiny and there are so many of them."
Pros: "Friendly staff. The food was Ok. The flight was on time."
Cons: "My onboard entertainment system's headphone didnt work. I Was told there is nothing they can do about it, which is fair enough, but i dont think it was fair on me. People kept bumping into my shoulder but i guess there isn't much that can be done about it."
Cons: "increasingly reducing space. person sitting next to me overweight and made it uncomfortable for me during the entire trip."
Pros: "On time and staff"
Cons: "Too little space for seating!"
Pros: "The crew were super helpful and attentive."
Cons: "Food was not the best, the leg room was ridiculously small and the entertainment system had some issues, but all in was a nice trip"
Cons: "No complimentary drinks, not even water."
Cons: "Poor food, poor movie choises"
Cons: "Showed up 3 hours before departure and still missed our flight. The agents were extremely slow and rude. If you have a giant line of people who have missed their flight your system obviously isn’t working. Avoid Heathrow’s British Airways by all means if possible."
Pros: "The kindness of the service people."
Pros: "Every thing on time no Daly"
Pros: "The flights was quick!"
Cons: "British airways didn't transfer my bag to the next location. I spent all day in Zagreb freezing and missing my jackets and warmer clothing which were all in my suitcase. I had no time to purchase anything, therefore no receipts for them to reimburse me for the inconvenience."
Pros: "Very good food"
Cons: "Not able to walk about the plane becuase of configuration"
Cons: "The flight left 2 hours late. The seats were cramped."
Cons: "The change of seats with the motove of keeping balance on the plane"
Pros: "Pleasant and efficient"
Cons: "Flight delay - but that is not always under airline control."
Pros: "The crew The nice and friendly staff at the airport"
Cons: "Assigning one luggage per traveller"
Pros: "The service was pleasant and they flight smooth and enjoyable."
Pros: "did not get notification about early flight departure, I do not expect great airline food but the food was TERRIBLE ! Staff was not informative about much nor did they serve with a 'smile""
Cons: "see other note"
Pros: "The flight attendants were helpful and attentive ."
Pros: "The flight boarded and left on time. The seat was comfortable with plenty of leg room."
Cons: "It was a bit cold part of the time."
Pros: "Nothing. Zero. Zilch."
Cons: "Flight was delayed 3 hours due to a mechanical issue, per pilot before takeoff. SOMETHING happened & we were all tossed about the cabin of the plane. When it was all said & done, 1 flight attendant had a broken nose, 1 had a concussion, I hit my head in 2 spots, and a little boy hit his head & threw up. I am not a dramatic person, but I've never been on a plane & thought I was going to die – until this flight. Emergency landing in St. Louis instead of Chicago. The EMT crew on the ground? Felt like amateur hour. I have photos to back these events up."
Pros: "Nothing really exceptional"
Cons: "Flying frequently with Emirates and Saudia rises your standards! seats, privacy, food, service on British airways are way behined!"
Pros: "Legroom & seat space"
Cons: "No plug sockets"
Pros: "Actual room in coach"
Cons: "Corination chicken"
Pros: "Crew was nice"
Cons: "Seats were uncomfortable"
Pros: "I like that I got to my destination safely"
Cons: "That plane was filthy, the food was horrible, my luggage was lost and searched and gifts were ripped open. And at both airports Gatwk.UK and Ft L. Florida British Airlines had the worst most disorganized "Pop Up " type system. I hope I never fly the airline again. It's a lot of money to spend for such an antiquated system."
Pros: "we got a 787 dreamliner, the coach seats had good space between rows, so we had enough legroom. food - dinner - was tasty, and breakfast was plain but was completely OK. entertainment was excellent, lots of new movies, and also older movies and TV programs. crew was courteous and very helpful, and boarding was quick and smooth. all in all, a very positive experience."
Cons: "Seating in Business Class is not satisfactory. Compared to Virgin, American and Delta, it is sadly lacking. No shelf to put water, book, etc. lighting not good and footrests aren't easily worked."
Cons: "Old plane"
Pros: "full flight but well staffed and attentive. Great entertainment options."
Cons: "I was sleeping during meal time and when I woke up an hour later they told me that my meal was now below the temperature that they're allowed to serve it because it's dangerous. so I got bread instead. It's ridiculous either they serve me half the meal still frozen and the other half too hot too touch or it's considered unsafe."
Cons: "The flight was delayed due to a sick passenger, but while that was going on, the crew was also scrambling to assign a woman a new seat as a religious man did not want to sit in the same row as a woman (the 3 seat row would've put the woman 2 seats away from the man with the complaint). This is an unfair and misogynistic policy."
Pros: "The flight attendants were cheerful and ever so attentive. Love & appreciate the hospitality rendered. I like that there is a vegetatian meal option too."
Cons: "I could do with a little more leg space but I suppose it is not possible. An ice cream as replacemenrlt perhaps?"
Pros: "Arrived at gate for general boarding and was in my seat in 5 minutes. Crew was friendly. Announcements are not annoyingly loud, so as to startle me - or other passengers. Crisps and a G&T were fine for a 1.25 hour flight. The coat hooks on the side of each headrest is convenient (wish they would be used more...see cons)"
Cons: "luggage overhead stuffed with jackets and small shopping bags. I travel with a slightly larger than average daypack. I tried to rearrange bags and coats quickly in the overhead to fit my pack but with people waiting behind me to get to their seats, I just decided to stuff my pack under the seat. It was sticking out a bit but the FAs didn't notice (or ignored it). I've heard recently on some flights that the FAs ask passengers to hold onto their coats until boarding is complete. Afterwards the FAs took about 90 seconds to walk the aisle and place coats in the overhead by passenger request in front of the luggage. I find this an efficient way for boarding to move a little quicker and get more luggage (and probably the same number of coats) in the overhead."
Cons: "Flight delayed 2 hours in Athens due to London fog. BA did nothing for passengers with connections. No information given nor attempts to hold connections. Missed our connection by 5 minutes. Could see the airplane pulling out after RUNNING through the airport for 15 minutes to catch it. There were 7 passengers on this connection. This was unacceptable"
Airlines flying from Montreal to the United States have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Montreal to the United States
Masks required on board, masks provided on flights from Montreal to the United States
Social distancing seating
Middle seats unavailable to book on flights from Montreal to the United States
Testing for antibodies, testing for symptoms for flights from Montreal to the United States
Waiving of change fees. Search flexible flights from Montreal to the United States