Even though I was disappointed by not being able to get the boarding passes from Delta for Aeromexico’s connecting flight to Bogota, I had an agent greet me after customs in Mexico to issue the boarding pass so I could use the transfer flight line. Excellent service throughout the entire trip.
Confusion over my boarding pass at the Delta terminal in Detroit.
Flight was on time, crew was friendly, plane was clean, and boarding was painless and efficient. Food was served which was a huge plus. I appreciate having a choice of almonds for a snack.
Aircraft seemed shabby despite refresh of Comfort Plus, food was really mediocre. Steer clear of the Asian Veg option.
Service vey Good. Nice choices. Comfort seating very nice
WiFi awful. Useless.
Late bumby ride
The lady beside me
Crew was great cabin service was good, entertainment was good
Start loading at 10 takeoff at 11:45 late because of loading luggage. Maybe if we start loading at 11 we would not have to sit ther for so long
Crew & direct flight
Food selection & entertainment
After several eye rolls, I was offered taxi vouchers to and from our hotel - I had several bags and 3 sleeping children and i needed help getting to and from the hotel, more than what would have been offered with the shuttle service.
The flight was delayed with no indication of the delays from the crew. I was emailed that we would be having supper on the flight - but myself and my 3 kids were told there were not enough meals and we were unable to eat anything other than some small snack items. We missed our connecting flight and given the late hour I would have appreciated some extra help with my 3 (sleeping) children exiting the plane - I asked for help but none was given.
a very calm flying experience. no bells and whistles but consistently friendly and mostly efficient
|Flights Arrive in||Calgary|
|Flights Depart from||New York|
|Flight Price||C$ 385|
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