Cons: "No internet available (2020). For the my previous flight, a month ago, was the same problem."
Cons: "The only complaint I had was that it was very warm on the flight (and I usually get cold on flights), and in the seats we had there weren't fans above the seats. A few rows up they had fans, so apparently you have to pay extra for air... This wouldn't be a big deal on a short domestic flight, but for an international flight it was a long time to be uncomfortable!"
Cons: "Everything was OK"
Pros: "Excellent crew, good food & movie selection."
Cons: "Boarding was chaotic & therefore delayed take off a little Receiving luggage was slow -@ 35 minutes from landing to luggage claim, so actual arrival was considerably later for those meeting me"
Pros: "The aircraft"
Cons: "No overbooking next time!"
Pros: "The crew was amazing, flight on schedule and good entertainment."
Cons: "Space is just reasonable on a long flight, even if there's seats more spacious that you could choose if you pay more."
Pros: "Crew was nice and pleasant"
Cons: "Flight very late"
Pros: "Seats super comfy. Ended up with 3 seats to myself that formed a bed for the lap Uk to NZ. Very nice!"
Pros: "The entertainment was amazing"
Cons: "The seats were a bit hard"
Pros: "Crew was ok."
Cons: "Screens need a serious upgrade, my seat didn’t recline all the way nor could it be restored to an upright position. Not very comfortable and I paid for a seat upgrade."
Pros: "My seat"
Cons: "My suitcase wasn’t in the plane. 8 hours in the plane and no one offered us water. We had to look for flight attendant. Entertainment wasn’t great not too many choices and quality of screens was poor"
Cons: "They check for everything in the counter as if it was a low cost airline. If you go a kilo more over your baggage allowance you have to pay 100 eur. And for your cabin luggage you only have 12 kg that they check you twice and they have security staff at the airport specifically check in this."
Cons: "I bought tickets thrue you for me two months ago Iit went well but on the last few days I also bought ticked for my brother and his wife and it was a disaster night mare for them bound for Montpellier too to attend a wedding the damn suitcase didn’t get to final destination it was at Orlando but got"
Pros: "My seat at the window was great and the staff really friendly and courteous!"
Cons: "Lost all our bags so couldn’t ski"
Cons: "I booked tickets via Delta, operated by KLM. They lost both of my check in bags in September, and it happened again today for the same scheduled flights. Had 4 hours of layover and KLM still wasn’t able to manage it."
Cons: "Flight canceled, poor communication from the airline to the passengers. Møre than 5 hrs delay"
Pros: "Crew where awesone and the choice of entertainment was fantastic"
Cons: "Seats way to close together"
Pros: "Very friendly and helpful crew."
Pros: "Face recognition was amazing"
Cons: "Too hot on plane"
Pros: "kLM staff was great."
Pros: "The crew was fantastic! Our needs were constantly being met and just about the time you thought you might want a snack or a meal, the attendants were already heading down the aisle. Because of an allergic reaction, I asked for ice a number of times and the attendants were more than happy to meet my needs."
Cons: "The seats were very close together. The trip from New York to Amsterdam seemed a lot more comfortable than the return flight. The food from NYC JFK was better than the food from Amsterdam. The movie selection on both flights was a little disappointing."
Pros: "We were fed a nice pasta meal and offered drinks twice. They also gave a muffin for desert. The flight attendants were very nice and attentive with cheerful smiles. I wish every airline had service this good!"
Pros: "Fairly nice flight. 7 hours AMS to JFK. They had ice cream cones for us mid flight and an after dinner cognac if you wished."
Cons: "Not a big fan of paying for a few extra inches of leg room in a better seat after paying for a ticket."
Cons: "Our two hour connection in Paris became 30 minutes because Air France was late in leaving Washington. So our luggage didn't make to to KLM to Amsterdam. My poor rating was because the luggage handling was really poor. Lots of flights from Paris to Amsterdam (almost hourly), but my bag showed up 12 hours later. My wife's bag took 36 hours. And yes, we checked in together. There were lots of confusing messages"
Cons: "Boarding was very confusing. There was an area where they were checking people's bags or something near the gate and you didn't know if you needed to stop at it or continue. They didn't collect garbage before landing. Not only did we have to take our bags off the plane, we had to carry our garbage (drink cups/food served) to the front of the plane to throw out."
Pros: "Nice to have a wrap for the snack."
Cons: "Would have preferred boarding by row - back of the flight first so would have been more organized."
Cons: "They have mabaged to lost my luggage"
Pros: "We got a meal for a 1h flight only"
Cons: "No entertainment but normal for this type of flight"
Cons: "Delay can occur sometimes but it wiuld be better to be explained its reason and the estimated time for boarding. The customer service at CDG airport was the worst ever and all people standing boarding desk were useless without any mind what they are doing."
Cons: "Super delayed. Could have fixed the issue BEFORE we were sitting on tha plane for TWO hours"
Cons: "Unaccompanied minor flying to Lisbon overnight. Bag was lost. No real effort to assist. Bags of unaccompanied minor should be treated with priority."
Cons: "Please Endeavour to put the expiration date on the food served in the flight."
Pros: "Bording was good and general flight ok"
Cons: "This airplane must be the oldest in the fleet. No USB, no charging, no touchscreen technology, no plugs, no bluetooth."
Pros: "Boarding was a breeze and the staff were lovely. Online check was very simple and easy to navigate."
Cons: "The amount of extras you have to click no to while checking in online."
Cons: "Tiny old cramped plane."
Cons: "Service from airline host Poorly maintained plane Bad food Old entertainment"
Cons: "Flight way delayed 3 hours. Staff gave no information and wouldn't help rebook us onto other flights. They gave us food vouchers 2 minutes before we finally boarded, so we couldn't use them. The food on the plane had spoiled so we were all starving on the flight, and we all missed our connections. Horrible experience and wouldn't fly with KLM again."
Pros: "The crew service is impeccable. Ground services very friendly and professional."
Cons: "The seats are very uncomfortable. The individual screens are simply outdated like you basically will damage your eyes looking at them. No chargers for phones."
Pros: "I really like the spaciousness, the plug ins and general service"
Cons: "I have a dairy allergy but had no option to prepurchase a dairy free meal. It made for a very unenjoyable flight as I couldn't eat anything they had. What was worse was after I told them of my situation they said they understood and had a meal that would do but there was cheese, yogurt, milk chocolate, etc."
Pros: "No chargers or tv on planes"
Cons: "At Amsterdam we were told that our checkin luggage wouldn't be at Sydney!! Some low fat meals were terrible!"
Cons: "Terrible service in flight and customer service wise .. app functionality was below"
Pros: "Crew service"
Cons: "Flight delayed."
Pros: "Efficiency and speed of boarding was acceptable. I have no complaints about that aspect. The Comfort+ seats were worth the upgrade, pretty comfortable and reasonable legroom unless you have a big carry on stowed under the seat in front of you."
Cons: "The first announcement they made to all of us in the economy section was thay they did not have any headphones for anyone but business class. I was told when I booked the seat that the headphones would be complementary. So I did not bother to bring any assuming they were going to keep their word; I figure I'd make it work and watch a movie without sound. If that isn't bad enough midway through my nine hour flight my monitor went out and would not turn back on."
Pros: "quick boarding, responsive Airline stewardess, very polite."
Cons: "temperature control was not good, service was fine, seats were not comfortable. plane need to be cleaner."
Pros: "staff hospitality, cleanness of the cabin and toilet and punctuality of the flight"
Cons: "lack of meal options"
Pros: "For an 8 hr flight...multiple snacks, 2 meals and continuous beverage service. Blanket, pillow amd movies."
Cons: "Watched flight attendant drop tongs on floor, pick them up and put them back in the bowl of buns and continue to use them to serve bums"
Pros: "Seat space was good for a short flight, inclusive of free snack and drink."
Cons: "Too much overoverhead luggage."
Your nasty smart , The seat too tight You have to pay for everything 5h20 min Flight with no food no water nothing .I didnt take my Medicine Because I don't have no water The worst trip that I have in my life.1st time flying with Transavia its going to be the last time . I am so disappointed
La personne en charge de l’enregistrement était très impolie pas professionnelle vous devriez la renvoyer car c’est une très mauvaise image de marque pour votre société
too hot and too tight, no even small cup of water.
Cons: "The boarding was very slow and to seat to small for me."
Pros: "It was a very nice, standard flight. Nothing remarkable good or bad."
Pros: "On time"
Cons: "Seats and legroom"
Cons: "Baggage claim was nearly one hour long"
Cons: "The flight was delayed more than 30 minutes and it took the crew too long to address the issue. It left the passengers wondering what was going on. While we waited the air conditioner did not work and we were left in intense heat. I still don’t know the reason why the flight was delayed because it ."
Cons: "Not even water is offered to people"
Pros: "Seats and plane looked a little bit run-down definitely on the lower budget of airline brands."
Pros: "Quick and convenient"
Cons: "Delays are always an issue"
Cons: "Limited seating online Made you stand in long checking line 2.50 for a cup of Nescafé"
Pros: "They changed the flight schedule and i asked them for refund and i did not get my money back"
Pros: "Everything was fine"
Cons: "No problems"
Pros: "Not full flight"
Cons: "Norwegian nickle and dimes everything seats, foods, luggage entertainment non existent"
Pros: "We departed on time It was cheap to check a bag"
Pros: "The crew were very nice"
Cons: "Uncomfortable, no entertainment, have to pay for everything, arrived late, bathroom smelled like pee"
Pros: "All went well with no interference."
Cons: "Free tea & coffee would be ideal"
Cons: "Arrivato con 43’ di ritardo da sommarsi 15’ per scala e autobus non presenti . Uno scandalo"
Pros: "The crew was personable. Flight was on time."
Cons: "Boarding at Orly airport was unorganized and cluttered. Flight was delayed (took too long to depart)."
Pros: "Everyone was happy trip went great price aircraft clean crew nice!"
Pros: "Cheap ticket"
Cons: "Not even complimentary tap water offered. Horrific boarding method and rude staff shouting at people who were waiting patiently. Very likely they will take your carryon even if you comply with requirements, but after you go through the process of security, which is irritating. If they need space they should offer upon check in."
Pros: "great crew and exellent service"
Pros: "Cheap. Gets you from one stop to the next."
Cons: "Took forever to check in. I know they were under strike at that time but then after waiting for so long and just making our flight, they sent my luggage to Seville Spain. It took 3 full days for me to get my luggage. I contacted via Facebook and email and basically just got the response of I have to wait until it arrives at the airport and the best advice they could give was to call the Seville airport. I mentioned multiple times in my email and message that I did not have phone service. I showed up to the airport everyday to see if it made it in finally it did on day 3. It wasn’t until 5 days later that they even contacted me to say it had arrived but I had already picked it up. Very disappointing."
Pros: "Plane comfort was normal to good."
Cons: "Boarding staff at Orly was disgustingly rude."
Cons: "When I arrive to Orly Airport îm waiting 2 hours to the claim baggage for take my luggage, 2 hours late is very not normal..."
Pros: "That I could finally land in Madrid, actually a quick flight!"
Cons: "The delay in the flight, a mess at the time of boarding the plane, just terrible!"
Pros: "Cabin crew professional, efficient and pleasant. Cabin clean, seats comfortable."
Cons: "Nothing not to like."
Pros: "Flight was on time"
Cons: "Boarding and disembarking were poor"
Pros: "Overall good experience. Simple flight. Staff at ORY we’re noce and helpful (I had read negative reviews on them. None of them proven right in this flight)."
Cons: "Despite hold baggage was within allowed measures, it was sent as checked baggage (for free). But, to be fair, they do warn you in advance about this."
Pros: "Terrible experience. From sub par USA style security lines to delays, poor boarding.... Gong show."
Cons: "See above"
Pros: "We were sent to Kiwi booking to complete the ticket booking. Flight was canceled due to strike but we weren’t informed this till at the airport. This is likely because airline only has Kiwi contact info and never reached to us. Kiwi also didn’t inform us. We were stuck at airport for 6 hours trying to contact airline. Phone can’t be reached. We talked ied WhatsApp Facebook tweeter. All takes like one hour to get response. In the end flights can’t be rescheduled we had to book new flights ourselves and find hotel to stay. They won’t cover for hotel either. The flights refund is now funded to Kiwi which we also need to find time to argue with Kiwi to get back. DOnt know how long that may take. The overall experience has been terrible"
Cons: "Transavia should have more capacity to hold customers requests. The representative from Transavia at airport provide absolutely no help. Just told us to WhatsApp Transavia. If that’s the approach then more people should be there responding WhatsApp comments not like no response within one hour. Kiwi is of no help as well. If flights get canceled agents should provide us updates as well. When we contacted kiwi in the airport Kiwi even denied flight cancel."
Cons: "Crew were very rude"
Pros: "Gets the job done. Quick flight, well managed. Crew members were nice."
Cons: "The plane looked worn. There's nothing else but a seat. Obviously no food or anything."
Cons: "I did'' that we have to pay for have water to drink !"
Cons: "water is not complimentary"
Cons: "Poor attitude from ground service at the boarding gate"
Pros: "Quick boarding comfortable"
Cons: "Flight was delayed by 4 hours and we were informed about the delay until 20 mins before boarding. The service was all round horrible"
Cons: "Awful customer service, no way to handle issues or problems. Their website had a glitch that didn't allow us to pay ahead of time for checked luggage. Calling them didn't help as the call center has no ability to change anything on your booking. At the kiosk they charged us double to check our bags because that's just how that works, even though their website ate our credit card information and didn't give us an ability to pay for luggage before check in online. The whole experience has made me decide to never use them ever again."
Pros: "Staff in the plane and food options"
Cons: "The major slowness and inefficiency to board and the major delays. Trapped in te plane when they would clearly know that the destination airport would not receive the plane late because of the airport space limitations."
Pros: "Lines and delays and shuttles and more delays."
Pros: "EAsy boarding, staff, comfort, cleanliness, everything."
Cons: "Everything was good."
Pros: "Nice surprise. I like this airline"
Cons: "Seat numbers, check in capacities"
Cons: "From terminal to terminal... the worst airlines and experience. Flight delayed, crew unprofessional and boarding horrible."
Pros: "On board crew was good."
Cons: "Free beverages like every other airline. Not good at all boarding/checking in."
Cons: "Less confusion about checking bags at the gate. We were told to talk to the desk and then she ignored us for 15 minutes."
Pros: "Easy travel"
Cons: "Boarding personnel could be much more helpful"
Pros: "The plane took off and arrived on time"
Cons: "Handling my wife special assistance needs"
Cons: "Said it included a carry on and personal item - that isn’t the case. Anything bigger than a purse is considered a carry on"
Cons: "I don’t understand why I still had to pay for my luggage !! I ended up paying around 300 euros for a short flight !"
Cons: "They changed the gate all of a sudden and did not provide any entertainment or food"
Cons: "Quicker, more efficient boarding. We were standing in line for a long time compared to other flights."
Cons: "El vuelo se retrasó y teníamos conexión con el tren dos horas después, no dieron opción de nada, simplemente perdimos los pasajes del tren. El personal fue despectivo. No recomiendo para nada ésta aerolínea."
Cons: "The announcements regarding gate # and on time/delay kept changing until actual boarding, so was very confusing as the gates were on different levels. Once on the flight, I asked a young female attendant to help me put my heavy suitcase in the overhead bin and was surprised when she declined(I'm 72)"
Pros: "Great crew and captain. Great communication skills and clear instructions"
Cons: "Plane delayed 3 hours"
Cons: "Delay at departure one hour, long queues in Luton at passport control"
Cons: "1 hour late both ways"
Pros: "Quick flight"
Cons: "Uncomfortable, cramped and had to pay 60 euros to check a carryon bag because I had a handbag as well."
Pros: "Boarding process .On time flight .Love Airbus"
Cons: "Nothing ."
Pros: "Waiting area."
Cons: "Heat in airport. Late departure. No enyeryainmeny. Charged even for soda and water. Crew were unfriendly. Overall. Could be worse."
Pros: "Efficacite, simplicite"
Cons: "Retard de depart et arrive, d'a peu pres 1 heure"
Pros: "We left and arrived on time."
Cons: "EasyJet’s process for boarding is a bit odd. Everyone piled up at the gate in one big cluster, then blocked others from getting on as they were called. I even saw one person duck under the rope and cut in front of everyone else."
Cons: "I was not allowed to board by the gate crew member, as my passport expiration date was approx 4 days short of the 3 months buffer that I apparently needed to have. I was not aware of this rule, and when my reservation was accepted by EasyJet with knowledge of my passport expiration, I should have been alerted. I was even provided the boarding pass several days before the flight so there was no indication that anything was amiss. I was able to enter France by taking a train and had no issues with French immigration. My only problem was with the EasyJet gate crew member who refused to allow me to board."
Pros: "nothing but rude"
Cons: "I prepaid to check my 2 roller bags and no one was at the drop off so they charged me TWICE the crazy expensive fee to check it at the gate while others with guitars and duffle bags were allowed on. Our bags would have fit in the overheads."
Pros: "In flight entertainment that you don't have to pay for... Glad europe is finally catching up with North America"
Cons: "Boarding was a mess the aircraft was waiting for a stand for 10 minutes in Paris and boarding was not smooth. Over an hour late and I'm told this is a regular thing"
Pros: "I liked that the flight was short, an hour and a half. The crew were very polite and nice."
Cons: "Overpriced for luggage, thankfully I purchased the extra weight for my luggage and my sister’s and still the check in agent began to inform me that it would be 14 euros per extra weight. I informed him that I paid extra when I booked, to which he checked his computer and suddenly apologized informing me that I was correct, his computer was just slow.The boarding took a long time, a line formed all the way to the gate. I am not sure what the hold up was, but it took a slow moving line to finally get on to the plane and then to my seat. They charge for everything, no biscuit, pretzel, peanuts, water, coffee, or tea was complimentary."
Pros: "Speedy boarding. (Paid for)"
Cons: "One hour delay when boarding late passengers after doors closed. Non reclining seats, zero food,drink or entertainment"
Pros: "Not much. I had a aisle. Had I not, I oils have been unable to sit down"
Cons: "Almost everything. Seats hit right at shoulder. No recline. No rest"
Pros: "Legroom, ease of boarding, polite staff"
Cons: "Delayed takeoff and landing due to a mechanical problem if some sort"
Cons: "The plane departed over an hour late and the service was poor. Easyjet is an ironic name as it was anything but easy."
Pros: "We are from the US and haven’t traveled on easyJet before. Since it was new, and we are in our 60’s, it did take a little work getting all set up on the app to get boarding passes. Not much different from the airlines in the states I’d say."
Cons: "Was a bit surprised about the limited size of the carryon. One just barely missed fitting in to the box that checks the size. When we got on the plane, it would have easily fit. Not so happy about having to spend another 45 euros for the bag. But on a positive note, I did get a text that the bags was going to be on Belt 3 which was nice. And it was in English too."
Pros: "It was very fast and efficent! Staff very helpful and welcoming!"
Cons: "There was nothing that i did not like. Staff were great"
Pros: "Deplaning on both sides of aircraft"
Cons: "Agent checked carry on size 2 times through the whole process"
Pros: "I liked the atmosphere on this plane. It was festive and comfortable. The people on the plane were moving around and talking to friends. Inexpensive to fly from Paris to Mykonos. Boarding was quick. Checked three bags for 12 euros! Wish the states could be that friendly instead of charging $25/bag! I have no complaints whatsoever about this flight!"
Cons: "There was nothing I didn't like about this flight."
Cons: "Extra charges for everything, "low fare" price very misleading; crew provided inconsistent and disorganized service--charged some people for snacks, forgot to charge other people--was frustrating."
Pros: "We had no idea we had to pay for checked luggage. Until we arrived at check in. Hidden fee and so wrong! So we ended up paying another $98 on top of the ticket price. Now I understand why there was so much carry- on luggage! And that took soooooooo much longer to board and exit the plane. No entertainment. Small seats. Sorry, Easy Jet, but never again."
Pros: "Quick check in, comfortable seats and on time"
Cons: "Nothing really..."
Pros: "Only the food (That I bought) and the crew is nice."
Cons: "Its the only airline that not allow a hand luggage and ah bag. I use vueling, raynair, turkish insaid europe and no one make pay €50 for a carry on."
Cons: "Gate closing 30 minutes before flight seems to be an over average early closing. With other Airlines it's 15 minutes. Most of all, my Carry On plus a Laptop Bag appears to be too much for them and i had to pack the Laptop Bag into the Carry On in front of them. :-( Took it out 60 seconds later again, hehehe. And if you curious: my Carry On was not at all on the larger side; it was in fact one of the smallest wheelies you can find. Cheers."
Cons: "Our flight was delayed 2:30 hours"
Pros: "The flight was nearly on time"
Cons: "The boarding procedure was casually inhuman. Of course the seats were too small, but the boarding process was clearly botched but without a word. Someone threw up it so so hot and packed inside the bus that took us from the gate to the airplane. We were left for more than 30 minutes in this state with the doors shut and the windows largely inoperable. Casually cruel and inhuman. Never fly easy jet again."
Cons: "Planes super late, charge you about for everything! In the end I ended up paying more than double for my flight that what I booked for."
Cons: "Arrived at the airport 1 hour 30 min before scheduled flight time. Asked where I could print my ticket and was referred to the check in desk by 2 different employees. After almost an hour on line I was informed they stopped boarding(10 minutes before schedule). I was told to check in in person even though I had already checked in online, and informed both employees of this fact. I was also not informed that only one piece of carry on was permitted as I had brought two. An effort to clarify necessary stipulations and assistance to do so on the part of the Easy Jet employees would HAVE NOT lead to ANOTHER purchased ticket and my current 15hour wait for another plane. Extremely disappointed at the lack of coordination and assistance on behalf of easyjet employees. I was also not offered a discount on the subsequent tickets I was forced to purchase. This will definitelly affect any future bookings I make through kayak and or easyjet."
Pros: "Comfortable, clean, and on schedule."
Pros: "Pretty standard flight"
Cons: "They made me check one of my US sized carry-ons for 44€ but their overhead bins are the same as flights in the US so it would have fit just fine. Also, loaded us on to a bus with no heat and say in the freezing cold for 40 minutes prior to taking us to the plane to board."
Pros: "They forced me and the other 2 last passengers to board to check their carry on bags saying he plane was full. When we walked on the plane it was half empty and half the overhead storage was empty."
Cons: "The check in and flight attendant serving food was rude. During flight children were up and down the aisle, noisy and standing on the seat,i.e. unsafe. Hope not to travel on Easy Jet again."