Plane was far too tight. Very uncomfortable for taller individuals.
Felt like I was sitting in my neighbors lap!
Compared to previous flight - this was so much better with upgrade to first class and extra space.
Check in was easy through their app. Also very quick lines to drop off bags. Crew was very nice and respectful
Seat are a little bit too close together. But overall very comfortable
Boarding was quick. Staff and crew were friendly. Everything went well despite the 30 min delay we had on the runway. They gave us snacks and we ended up still arriving on time.
Movies, clean, efficient
Paying of my small Checked bag
Good flight overall
The experience at DFW was terrible- long lines to get out of baggage claim because of too few agents to process 1000 people waiting. Also long lines for TSA screening to get to gate.
AA flight was relaxed and smooth, crew was respectful and warm can’t think
Can’t think of anything I didn’t like
There was no individual entertainment on board (TV’s, internet, etc)
Not a single part has a positive remark
Well - this partner of westjet was terrible. The amount of re direction to get to the final terminal was absurd .. that's just my venting My real problem is that then "crew" or team that represent s the American Airlines / compass part was just useless. A hand full of people - myself included didn't get a chance to board the plane as they didn't make any announcements. Beyond disappointing. When you check in they take your cell phone "in case " well no call no txt no nothing. It was a joke the level of service No apologies or anything just a group of any tired patrons getting the worst customer experience. I'll never EVER book a flight that has anything to do with American Airlines or its partners
I liked the service and the food that was provided.
My suitcase was ripped on the back
The ticket counter heavy set with black hair, I think her 1st or last name start with "JA" is very very ride and unprofessional. In the middle of taking care of me and my wife he walk away and said., I'm going to the back, let someone else take care of you. Please call me to get the full detail @ 954-501-5998 or email: email@example.com
Ticket counter employee at Miami international airport are very rude and unprofessional.
I couldn't watch movies so I asked flight attendant she said " watch next screen ". But there was someone sitting! How can I do that!!! They didn't say sorry
Staff on board was friendly and professional
Check in counter was closed more than an hour before flight even though electronic tickets weren't working!
The arraivile bean early than than a espect at :
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