Low season | October |
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High season | January |
Easy boarding, punctuality, decent service. I can only complain about the measly snack.
Easy boarding, punctuality, decent service. I can only complain about the measly snack.
Never made this leg of the flight since we rebooked through United instead. Did not make it to immigration/US custom due to the delay. Had to spend the night on our own dime in Toronto
Booked flight was cancelled. Was rebooked but sat in airport for several hours for new departure.
Staff were amazing but there check in machines need a major update! Absolutely horrible machines the staff were so sweet and helped but everyone. Was in need of help. They need to update it
Seat change. New seat 5 rows back from our group. Flight ok but we had to wait for half an hour after we landed for the gate.
YYZ air Canada security messed up which led to my kids missing their flight and having to go on a separate flight later in the day without the rest of the family. Customer service was horrible and have no sense of urgency or compassion for their customers. They refuse to compensate for their errors and making my kids wait hours in the airport. This isn’t the first time we have had issues with this airline and I won’t be flying with them again.
United did not permit online check-in from home as document scans were not getting uploaded. This should be fixed their app
Cancelled flight had to fight for a hotel voucher and lost my upgrade. Not great business.
dont advertise liquor drinks you don't have. begin flight on time. instead of an hour LATE. OVERHEAD BINS ARE TOO SMALL TO FIT STANDARD CARRY ONS
Flying Air Canada was pleasant and enjoyable. The United portion was lacking.