Low season | January |
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High season | March |
Cheapest flight | C$ 498 |
Flight left a few minutes late, but that's it. I wish the seats could be wider and recline more.
Flight left a few minutes late, but that's it. I wish the seats could be wider and recline more.
The IFE was quite old, but it worked fine and the content was good. The cabin crew were excellent and the food was as also very good
It’s chaotic at the bus stop outside of the airport because of the Uber meeting point. You need to be alert and look for the KLM bus which is not branded or labeled. Incorrect information was provided to go to gate 28, when in fact the bus was at gate 27. On the plus side the bus left early and arrived early to Ottawa.
Great flight because I upgraded to Premium Comfort. Made a huge difference in the experience.
Good experience, just i couldn’t connect me to the wifi
The flight was great, the only reason for middle scores on entertainment and food is that it was a short flight so not included (but snacks were served including alcoholic beverages free of charge). I would definitely recommend KLM.
Was trying to change a flight but told that Canadian and local klm systems do not interact so they could not access my booking. Overall I like klm a lot but if it was important to change flights I would be very frustrated.
Flight was delayed. Can happen. But the info on the website and app said that flight was cancelled which was not the case.
The whole trip was excellent. The only thing I would change is the temperature of the plane was a bit high which made it uncomfortable to sleep.
KLM is my favourite airline. Never ever let us down.Staff are first class.
No issues with the flight and flight crew. cleaner seats in economy section would have been better
It got me from A to B in one piece and in good time. Back of seat tv didn't work. Snacks are a joke
The service was excellent from start to finish. However, it’s best not to order a gluten free meal because they combine it with dairy free, fat free, low sodium, and every other specialty diet variation that exists, and serve you boiled chicken and mashed potatoes for lunch. Yuk!
Very good. But seat selection was not good. We were put on different rows. Would have been nicer to sit besides each other as a couple.
Air Canada is great! Got to my destination earlier than expected and was a smooth ride the whole way there.
Older plane, business class was not up to par, entertainment screen small and dim and average food.
Fantastic how well crew especially at check in counter switched to English for our comfort.
I hadn’t noticed that I was on the budget carrier so I suppose it’s my fault. But that’s a long flight to have no entertainment and few food options,. Only one drink service offered during the entire flight.
Female flight attendant was SO wonderful. Funny and entertaining g and engaging. Great flight
really poor, the flight got cancelled first and then faced a delay. I ended up getting a middle seat which is a big no for me given I am claustrophobic.
The flight crew did a good job, the main problem I had was in the layout of the pod itself. I know it does not matter but the connection for the head phones was not A- easy to find, B- very difficult to do based on the placement ( behind the right shoulder, very hard to reach, the type of plug on the frame vs the actual plug of the headphones), C due to the location and the way it connected, it did not allow me to use my own headphones, D- very low quality and very uncomfortable headphones, E- Surprisingly, very old selections of movies, for me, at least. I will still fly with Lufthansa as you deliver a very good product overall and I enjoy the quality of service, the ease and the prices. Thank you.
Paid for aisle seat and got a middle seat in back. One of the more uncomfortable flights I have been on. Impossible to get a refund.
Good staff help. Seats do not have enough legroom. Bus from plane to terminal was annoying.
my flight was cancelled. next one scheduled 2 days later. no hotel provided. worst airline experience ever
Air Dolomiti personnel were very nice as ever. Got nicked for 80 euros for my bag; something I didn’t agree to when I booked… What’s up with that?
Crew had connection details for only 2 other flights and gave less than empathetic guidance.
Lufthansa was a great airline. Good communication on what to do at 3:00 am in the morning. I had a 6:00 am flight and when I arrived at the airport there were no attendants. But I remember reading info that told where I was supposed to go. My flight from Munich to Chicago was delayed by 30 minutes. I was very happy with that. Would definitely fly with Lufthansa again!
The flight was delayed, missed my connecting flight. Also missing one bag and no one can help me. The bag arrived the day after and the airport can't locate the bag.
Flight got struck in gate for 45 mins for no reason. Flight got delayed reaching Mumbai causing lot of discomfort
Seats were terribly uncomfortable! Couldn’t sleep! I paid for good seats when scheduled with Lufthansa, got crappy mid-section seats on Air Canada!