Low season | January |
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High season | October |
Cheapest flight | C$ 575 |
We were given a complimentary seat upgrade which was so unexpected but so lovely!
We were given a complimentary seat upgrade which was so unexpected but so lovely!
Porter was excellent. Boarding was a breeze. The seats were a little uncomfortably but the overall trip was excellent.
Only packaged snacks were served. It was a flight at lunchtime and a hot meal would have been a great.
Reserve check-in was very slow compared to regular check-in. Internet was slow
Lavatories broke with an hour to go. At least we were on time.
Chaotic boarding, but mostly my issues are with Toronto airport
Flight delayed by half hour, causing rush to get to connecting flight in Toronto Pearson which doesn’t have good flow for managing immigration check and connections.
Service was amazing, and the plane was comfortable even for this long haul. But they could have more movies selections. But they were still a lot to choose from.
Due to mechanical problems it was delayed causing problems the actual flight. Was fune
First time with Porter and I can say this is best airline company in Canada. Great service, free WiFi, free snack and drinks (including beer and wine). Seats were super comfy on the Embraer jet and I appreciated the folding try table too. Staff were excellent both legs of the trip.
There was no entertainment and no wifi working at all. At least Beer was free and it was a short trip. The staff on board were good
YYZ air Canada security messed up which led to my kids missing their flight and having to go on a separate flight later in the day without the rest of the family. Customer service was horrible and have no sense of urgency or compassion for their customers. They refuse to compensate for their errors and making my kids wait hours in the airport. This isn’t the first time we have had issues with this airline and I won’t be flying with them again.
Cancelled flight had to fight for a hotel voucher and lost my upgrade. Not great business.
Our flight was delayed by almost 1 hour, and this negatively impacted our experience. Everything else was OK.
terrible delay then had to change planes then delay again
5 day of cancellations and errors. Several days due to weather and several due to broken planes. Nightmare
The baggage handlers at Toronto did not load anyone's baggage onto the jet. We sat at the carousel in Pittsburgh for a half hour before anyone told us.
Delay Delay Delay Canceled Terrible customer service Ended up renting a car and driving overnight as that was an easier option than dealing with Air Canada
Flight was cancelled had to stay 29 hours at airport for next flight to Washington DC then to CVG
Flight attendants were delightful, smiling, anticipating needs, and overall excellent. Pilots kept us informed and made 1 of the best soft landings!