Find cheap flights from Toronto Pearson Airport to Beijing Capital Airport

Pros: "Better seats clean bathroom"

Pros: "Yes.The crew was amazing"
Cons: "To have a variety of foodstuffs especially the soft drinks. Hot Tea wasn't really hot.Just warm."

Pros: "Entertainment, and crew was nice"
Cons: "Seats and food. I had a dietary restriction (no dairy). But instead of giving me poached chicken and boiled potatoes be more creative and put more flavour. It’s lactose free not flavour free"

Pros: "Reliable, high quality service"

Cons: "I will never forget Turkish airlines again. They stole our money. We were at our flight on time but they wouldn't let us board. They then said we were no shows and cancelled all our remaining flights with no refund. This ended up costing us around $3000. We don't have this kind of money and I don't know how we will pay rent next month."

Pros: "Turkish continues to go above-and-beyond to provide all of its passengers with a quality experience. Meals were actually good (I opt for the Vegetarian offering) and Economy seats are perfectly fine."
Cons: "Both ground staff and inflight crews border on rude, but I choose to believe it's a cultural thing and not a corporate or personal failing. Really, it's a coldness more than anything. No warmth or empathy. Planes are showing their age, particularly in the seat monitors. Screens have dead zones with inoperative icons. Also, quite a few seats were literally falling apart. But, when you fly to more countries than any other airline, some wear-and-tear is to be expected."

Pros: "Not much"
Cons: "They pack biz seats in 7 across. Most airlines go with 6 across. Lack of space and they charge the same as other airlines. Low value for the money charged. Much better value using if you use any other airline."

Cons: "Boarding. The gates were cheep changing. Poor room between seats."

Cons: "Didn't happen. My first leg to Athens was canceled which created a humongous headache since it ended up canceling my return flights. Air Canada had to put me on completely new flights there and back. I think this has taught me to go directly through an airline. Justfly was not helpful. Neither was Turkish airlines."

Cons: "Had a layover in Toronto. From Toronto we flew to Istanbul and then Venice. While waiting in line to board in Toronto, I was told my carry-on luggage was too big and needed to be put under. I asked MULTIPLE times where my luggage would be- either Istanbul or Venice (final destination) and EVERY time I asked, I was told my luggage would be waiting for me in Venice. Once we arrived in Istanbul I asked AGAIN if my carry-on luggage was here or if it would be in Venice and I was told it would be in Venice. Once we arrived in Venice, my luggage was nowhere to be found. The lost luggage crew (and 90% of the people in Venice) were completely rude and acted like we were a huge inconvenience for them. (I've heard that many Europeans cannot stand Americans, but we were not being rude or obnoxious at all to anyone- we just wanted a quiet, romantic vacation.) So safe to say that it was an extremely rough start. We were in Venice for the Glass Art Society Conference in Murano and due to my luggage being lost, had missed the first day and a half, therefore wasting hundreds of dollars. Luckily my boyfriend's phone worked in order to spend our first two days of vacation (not to mention the amount of money spent on international calling costs) tracking down my luggage, but again dealt with completely rude people who barely helped us with any answers and even hung up on us multiple times (and I'd like to add that despite my frustration, I made sure that I was not speaking rudely one bit). The best answers we received were from the people at the Istanbul airport who told us that Venice received my luggage hours before I even called Istanbul- which I do not understand why the Venice airport did not tell me this because I spent all day speaking with them. Once I called back the Venice airport to confirm what the Istanbul airport told us, they said (once again rudely) that they called me on my phone but did not answer (which I already told them that my phone did not have any service and to call my boyfriend's phone number). So to sum up: I will never be flying to Venice ever again."

Cons: "The food"

Cons: "Shake all the time,vomited"

Pros: "Crew was fantastic and service was awesome"
Cons: "Business class seats are not very comfortable like Qatar or Emirates."

Pros: "Excellent crew service & food/beverage offerings"

Pros: "Great to watch live sports. Loading was fine. Food terrible. Staff ok."
Cons: "Istanbul airport is so overpriced, crowded and small."

Pros: "Punctual in terms of reaching destination, all else average."
Cons: "Less leg space, pantry service below expectations."

Cons: "Options for vegetarians were not really good."

Cons: "The boarding was a little more chaotic, but the host airport has a major influence on that process."

Pros: "The crew is very nice and try to make the flight experience easier."
Cons: "They lost my luggage, and this is not the first time either"

Pros: "Overall flight is good"
Cons: "The crew is really not aware of how to deal with passengers of various levels. They don't seem to have the sense of responsibility..."

Pros: "1. I had one empty seat next to me. 2. Australian Open (tennis) was live on my tv screen!"
Cons: "Although the crew was quite nice, one crew member was kind so-so."

Pros: "Luggage policy, helpful ground and air crew. Price."
Cons: "IST stoppover, damaged luggages."

Pros: "Everything was well taken care of."
Cons: "When boarding the flight from Turkey, to Mumbai , we had to climb up the ladder with our hand luggage.Being senior citizen and traveling in Busniss class was very hard for us."

Cons: "I was selected to seat near the window before departure dare unfortunately i found my self in the middle of the people, so dissapointed"

Cons: "small plane, noisy! did not like business class. BUt overall ok"

Pros: "Everything. Clean plane, cool cologne and lotion in spacious bathroom. Crew was super friendly, helpful and accommodating to us travelers w kids."
Cons: "Nothing"

Pros: "Food was cold"
Cons: "When i ask for help no one came"

Cons: "departure time changed 3 times"

Pros: "Flight was smooth. Staff were helpful and professional."

Pros: "Nothing."
Cons: "The fact that I missed my connection flight in Thailand because of a two hour delay. I was never informed why there was so much of a delay and in turn I had to pay triple of what I payed before for my flight. Very disappointed. Won't be flying this airline again. Service was rude. They should be more responsible when it comes to timing. We were on the flight waiting for two hours!!!"

Pros: "crew, fod, entertainment was great"
Cons: "seats"

Pros: "Crew was very helpful and everything was good"
Cons: "Lost my baby stroller and didn't found when arrived"

Pros: "They put a fabric pad on the seat to make it softer . I'm 6' and was comfortable. They have nice children's toiletry kits. Great entertainment system, tons of movies and shows."
Cons: "If you sit the the second cabin on the 777 they run out of buns and champagne by the time they get to you which is unacceptable for business class and they only finished the meal service 2 and a half hours into a 10:30 pm departure flight which is way too slow. They tried to lie to me that they didn't have champagne but I saw them opening 2 bottle when I went to the front lavatory. Between meal services crew is non existent."

Pros: "Excellent cabin crew, food and diverse entertainment."

Pros: "Food, crew"
Cons: "The flight was delayed 1.5 hours so we missed our connection."

Cons: "Didn't get to Instanbul or my destination of Budapest. There were mechanical Issues that I was told were weather issues. I was delayed over 12 hours, missed two connections and given the runaround about getting a place to stay for the night. The shuttle service provided took another hour at 2am! $47 to cover four meals and no mention of flight credit on my first leg for the HUGE inconvenience. A direct flight to Budapest a 27 hours after the fact is the best they could do and wanted to charge me a change fee too!! My vacation is cut short by this mess and my travel companions already in country are waiting on me to get their trip started. I will not be using Air Canada or Turkish air until they can communicate between one another and provide at least average customer service. So, it's safe to say that it will be the 12th of NEVER when I fly Air Canada"

Cons: "It never happened."

Pros: "The food was great!"
Cons: "I booked my ticket on Kayak two months prior to the departure date. The whole reason I booked it with Turkish Airlines was because the seats were listed as "lay flat". So I paid $150 more over the other airlines for the lay flat seating on my 8 hour flight from Katmandu to Istanbul and another 10 hours on to JFK. Well the seats weren't lay flat so I feel like I got played by Kayak and didn't have a very comfortable flight."

Pros: "The staff were attentive to the passengers."
Cons: "The food needs to be warmer."

Cons: "Had a nine hours layover and I couldn't even entre the Turkish airlines lounge. The airport in Istanbul also had terrible wifi connection. I would not fly this route again"

Pros: "Stewards, air hostesses, food, entertainment & the toiletries kit"
Cons: "Seat size! Boarding queues"

Pros: "Your airline is wonderful and I hope that you always keep to the same high standards you have set for yourselves. I look forward to flying with you again soon, Robin Lerner"

Pros: "Everything was excellent :)"

Pros: "Very helpful and respectfull crew"
Cons: "Boarding started 20 mins after the designated time"

Pros: "Turkish airlines crew & service are excellent especially if you compare it to those of many other airlines."
Cons: "Courtesy of the crew & good old fashion meal service. Also the entertainment on board."

Pros: "Boarding was fine in Istanbul. Go to toilet before going through security check in the gate."
Cons: "Poor crew service--amazingly slow (my general THY service experience has been great, but in this leg crew did not respond to calls for almost 20-30 minutes). After meals, most people took their own empty trays to return them behind (because the crew had not picked up after 30+ minutes). The meals arrived cold as well. My entertainment set froze after 4 hours in a 13 hours trip, and was not attended to after repeated calls. One conscientious Turkish stewardess was very helpful in the 9th hour (literally), even if the entertainment did not come back on. To top these, I was sandwiched between a teenager on front and teenagers on right, who were loud and generally weird (obviously not the airlines fault). So, it ended up being a mediocre experience overall."

Pros: "Nice crew, clean seats, good food..."
Cons: "TERRIBLE customer service, barely spoke English over the pho ne. Bought the tickets on April 1 and immediately called to make a reservation for my dog. They made the reservation. Couldn't answer regulations for transporting pets, had to dig up rules and regulations online myself. Made a reservation the same day for the dog and they never sent a confirmation. Went to their office at Pearson and they had no clue as well. Two days before the flight they called to tell me my dog can't fly due to unknown reasons and created a MAJOR nightmare. I paid $400 for papers and cage for the dog only. Very very unprofessional and will NEVER fly with Turkish Airlines again!!!"

Pros: "I got such an amazing deal on this flight that I could barely believe how incredible my experience was. Will DEFINITELY fly Turkish Airlines again!!"
Cons: "No problems at all"

Pros: "The flight was one of the best I ever took, the crew was friendly and very helpful, the food was great, the seat comfort was ok and the entertainment was amazing. I'm going to use to go to Italy next time. Thank you"
Cons: "On the way to Italy the seats were a lil too small and tight."

Cons: "Boarding was slow but they had increased number of wheelchair clients. Not their fault but was a known so the process could have been started earlier."

Cons: "Lufthansa changed my flight last minute but was sending me updates for the old booking- it made no sense!!! Never again!"

Pros: "Service was good. Flight attendants were friendly"
Cons: "The departure area at terminal 1 YYZ was crowded and not the most comfortable experience"

Cons: "Not much legroom and no tv’s on a 10-hour flight"

Pros: "Very good customer service on flight. Love the way they treat their customers."
Cons: "Was surprised by the $60 fee to check in a bag. I know i bought this through kayak, but it would have been nice to have told that up front, and even further, if they had let me check 1 bag for free like everyone else."

Pros: "everything from the boarding and check-in process to in flight comfort."

Pros: "Friendly crew"
Cons: "The proximity of the arriving and departing gates"

Pros: "Overall"
Cons: "Space was limited"

Pros: "Nice touches like pillow and blanket, lots of movies and hot meals."
Cons: "My seat was very uncomfortable for such a long flight! It didn't recline and was cramped. Also I have terrible nut allergy and when I tried to communicate that to the flight staff the kept telling me to tell someone else."

Cons: "Be on time"

Pros: "I liked that we got served a lot of snacks and food :)"
Cons: "Nothing honestly! Smooth flight :)"

Pros: "crew"
Cons: "food screens"

Pros: "Smooth boarding."
Cons: "The cramped seats, not a lot legroom and people complained once you reclined."

Pros: "Service from Milan to Toronto was good"
Cons: "Service from Toronto to RdU not so good"

Pros: "Ended up flying with air canada after they switched us"
Cons: "Lufthansa switched us three times , and then when we got to the airport in toronto it was air Canada. They found our grandparents tickets but not ours. Ridicule our flight was supposed to be only 1h layover, inatead it’s 6 and we are going to miss all our next travel accommodations."

Pros: "Height Space, good pilot and some of the food. Good landing and overall pilot skill."
Cons: "For the whole journey I had a small child kicking, knocking, tapping behind me. Kept waking me up also nearly ten hours of whining. I was genuinely uneasy and uncomfortable for the whole trip. I think there should be a designated child with adult area as I really don’t think this is acceptable. It is stressful enough traveling for 30+ hours this really is not welcome."

Pros: "Air Canada is a great airline too"

Cons: "The food was terrible. I couldn't eat it, and I can eat almost anything. Sorry! Everything else was good. The staff were amazing. I will fly with Lufthansa again. Thank you."

Pros: "Crew was wonderful. One of the smoothest flights I’ve taken in a long time"
Cons: "Boarding was chaotic and basically a free for all rather than by rows( back of the plane first)"

Pros: "Crew was hospitable and flight was clean."

Pros: "Beautiful clean aircraft . Superb crew."

Pros: "The flight attendants all were very helpful and seemed to enjoy their jobs"

Pros: "Crew helped us with connections"
Cons: "Choice of seat came with a cost. Very uncomfortable seating. Not enough room."

Cons: "New plane. Very little legroom. New seat back pouches hold next to nothing."

Pros: "Crew was pleasant and helpful, even once we had a long delay"
Cons: "The cabin was very tight and the seats were very uncomfortable"

Pros: "Easy flight and on time"

Pros: "Crew on board were excellent."
Cons: "There was a 40 minute delay in the Athens airport, which precipitated a race to catch the connection in Munich to Boston. Also, the food was below par. Nothing you'd get from the old Lufthansa..."

Pros: "nice and polite crew"
Cons: "no screens/maps with route information no enterteinment unless downloaded on your own devise, I had an Iphone which is too small to watch anything.... seat hardly reclined at all and felt extreemely uncomfortable"

Cons: "Overall okay. Boarding was substandard"

Pros: "Huge, new plane, lots of helpful crew, personal entertainment screen, chairs laid back more than typical"
Cons: "Window arm rest didn't move up, boarding was crazy because YYZ airport doesn't have the format to hold lots of people, how to board was a bit confusing, and turbulance."

Pros: "Our stewardess from Toronto to Germany was the best that I have ever had."
Cons: "Great trip."

Pros: "Crew"
Cons: "Smelly plane,uncomfortable chairs, AC didn't work properly (hence the smell).No screens, spotty Internet."

Pros: "Service & timing..."
Cons: "It took them time to fix my entertainment screen..."

Pros: "Professionali customer service. Food and beverage service very good and generous. Love the European hospitality."

Pros: "The flight was really on time and the flight crew was just amazing. The overall experience was exceptional. Will recommend this servic to any one who will like to travel"
Cons: "Nothing"

Pros: "The flight attendant was very professional. The flight itself seemed quick and easy, and I believe we landed early despite being delayed for takeoff."
Cons: "I wish the head rests had the "wings" that help keep your head from rolling back and forth. Also I wish we had an option for our snack."

Cons: "Not enough indian movies. Too many other foreign movies. English movies were too old. Frankfurt airport is the worst airport. Terminal to terminal is too far."

Pros: "My trip was from IAH to FRA by Lufthansa flight"

Pros: "Good entertainment options, large bathroom area on a lower level"
Cons: "Food options and space"

Cons: "2 hours late"

Cons: "I will not fly on Air Canada again...Eventhough this is listed as a Lufthansa flight there was nothing Lufthansa about it. Terrible food. Overall miserable"

Pros: "the magazine selection prior to flight, bottle of water in front of each seat and crew were great, the pilot's landing was amazing! The seat in front of me had weird legs that made the room under the seat smaller than other seats around me. So you couldn't fit in the carryon fully under it as you could under the seat diagonally from me, however, this ended up being a huge plus since I could use the legs of this chair in front of me as stepping places to place my feet during flight. Since airline does not provide foot rest, it was great to have this to elevate the feet for a long flight. More considerations should be give to provide footrest or at least these kind of foot elevations."
Cons: "The dinner and breakfast were a bit disappointing, but not bad and not a deal breaker at all since the rest of the flight was wonderful. I noted comfort as ok, but that's applies to all airlines - the seats in economy and no footrest is very uncomfortable, but that's on all economy flights, so no deduction of points there. I do want to note that I needed a boarding pass at the gate and stood in line for quite a while (I was first in line) before I was even acknowledged by a lady who ended up helping me eventually. But she was so cranky! (there were 2 ladies - one busy helping the crew and putting around barrier - she was fine, the other with a head covering (putting this hear just to distinguish the ladies as one was doing a great job)- not sure what she was doing, but she plainly ignored me standing at the desk in front of her, I didn't say anything, just patiently waited until she acknowledged me, and then she printed the boarding pass for me, but she was way to cranky to be in the job that she is in - no need for that kind of attitude."

Pros: "Food, very well organized crew"
Cons: "No leg room, long flight"

Pros: "The crew and in flight experience were excellent."
Cons: "Terminal procedures, particularly a tarmac delay and understaffed customs and security personnel, jeopardized my London Heathrow connection in spite of the 80 minute layover. Itineraries with less than a two-hour connection should be discontinued as a fraudulent misrepresentation of the passenger's likely success. I will never fly through Heathrow again."

Pros: "I liked the service and friendliness of the crew and number of items available on the flight."
Cons: "The food was not amazing (but not the worst I've had either) . The flight announcements were a bit annoying as they kept interrupting the movies (mainly because they were off and on)"

Pros: "On time and smooth"

Cons: "Flight was delayed 4 hours and resulted in missing FRA - DEL flight. No help at Air Canada with rebooking missed flight."

Pros: "I was seated in an exit row and there were pillows and blankets made available to every passenger."
Cons: "The scheduling of the in flight events made no sense. The cabin was dimmed for take off (logical, given that it was a red-eye). However, once we were at altitude, the lights were put back on to serve dinner. Several people were woken up by this and it took like 1.5 hrs because its a big plane. Also, it was like 9-10pm local time by this point so dinner made no sense! Then the lights were dimmed and people tried to sleep. The lights were turned on 1.5 hrs prior to landing to serve a light breakfast. So, 6.5 hr red-eye turned into about 3.5 hrs of actual sleeping time. I would've preferred to be left alone and given a bigger breakfast."

Pros: "The breakfast, one piece of poundcake, that was the only highlight, and one decent size bathroom."
Cons: "Boarding was unorganized, nobody knew what was going on, but the biggest disappointment is there were no movies there are no video screens on the entire plane so unless you bring your own device and have pre-downloaded Air Canada app there are no entertainment options at all! Who ever heard of a transatlantic flight that didn't have a movie? Make sure you download the app so you can at least watch the movies on your tiny screen."

Cons: "They didn't have time to give half the people drinks and we weren't even given water."

Pros: "Crew and food are excellent"

Pros: "Yes"
Cons: "It was comfortable flights, reasonable price , very nice crew, they got me all I need."

Cons: "More movies in different languages"

Pros: "Great crew. Food. Lay flat bed."

Cons: "I was not able to get an aisle seat when I requested it at the check-in desk. I understand the flight was full though so it was not possible."

Pros: "More leg room for economy class would always be much appreciated."

Pros: "Customs really fast"

Pros: "Economy class can’t be better."

Pros: "Great juices. We really enjoyed the mango juice and coconut juice. The raw vegetable and fruit meal was good. We added humus to it and that added to the taste."
Cons: "Didn't appreciate the fumigation of the cabin. Maybe add humus or guacamole to the raw vegetable or fruit platter."

Pros: "WiFi limit to 30 passages is absolutely not good especially for the long international flight"
Cons: "WiFi for long flight - international"

Pros: "Pretty great selection of entertainment. Aisles available for walking/standing during flight- great to stretch out when not napping. Amenities were good. I couldn't get my dietary preferences to Hainan early enough, so I did not get a full meal, BUT the stewardesses were very kind and accommodating- no vegan meal, but they hooked me up with snacks!"
Cons: "Entertainment system was a little dated. Headphone adapter (1 to 2 prong adapter) was kind of janky/lightweight."

Pros: "Crew services were excellent , boarding on time"
Cons: "The seats we’re little bit tights also the food wasn’t so Good because not for foreigners taste it’s chinese way."

Pros: "Everything felt comfortable and clean on my first flight on Hainan. I sat in economy and overall it was a great experience, especially considering what I paid from Chicago to Shenzhen via Beijing. The food might be slightly better on Cathay Pacific, but I really have no complaints about it. It was tasty and relatively healthy. It wasn’t oversalted and on long flights that makes a huge beneficial difference. You can always go to the galley and grab a simple sandwich if you need something between meals. Overall it was an excellent experience."

Pros: "I had about 30 minutes to change planes in Beijing cause of the flight delay (still had to switch terminals, check in and go through the border). I was met by an airline representative near the plane with a special bus and accompanied through all the bureaucracy very quickly. Excellent airline staff."
Cons: "the flight was delayed for 1.5 hours and no staff in Sanya domestic terminal could speak English"

Pros: "The flight boarded on time, and arrived only approx. 30 minutes late for a 15 hour flight. The staff were friendly and seemed well-meaning."
Cons: "It seemed that the staff for the NY-Chengdu did not include anyone who spoke English beyond a few memorized phrases. Another passenger and I were standing in the back and speaking, and the crew asked her to tell me that we weren't allowed to stand there and had to return to our seats. Their lack of English would be a problem if there were an emergency of any sort. The flight attendant tried to wake me several times to give me my vegetarian meal. When I was finally awake enough to eat he said the food was no longer good, I should wait until the next meal time. Entertainment options for the NY-Chengdu flight were limited - current or recent English options were few. Foreign language (mostly Chinese) options had subtitles, but few looked like there would be an interesting and fun storyline. The entertainment system was broken for the Chengdu-Beijing flight."

Pros: "Everything was poor"
Cons: "All things"

Pros: "The staff was friendly and attentive and were up often with beverage service"
Cons: "The entertainment system was awful. The sound quality was terrible and the touch screen was horribly misaligned"

Cons: "There was no allowed use of smartphones at all so I was not able to watch my personal movies. Additionally, the Hollywood movies on my in-flight entertainment system provided by Hainan Airlines did not work. When I asked the flight attendant, I was only told that it didn't work."

Pros: "Loved the headrests and the kind crew. The pilot helped us recollect our lost time from a layover by really putting the petal yo the metal in the sky. I appreciated that!"
Cons: "Not much room for knees. Not a very good selection of movies."

Pros: "staff was nice and helpful"
Cons: "no slippers were given, only socks"

Cons: "I booked a flight to Thailand with 2 stops in china. Nowhere when I booked, in the confirmation or emails back and forth from kayak did it have ANY visa warning. Even if you are only connecting and passing through china you must do so in 24 hours. KAYAK had given me 25 hours of layovers and FAILED TO INFORM OR EVEN WARN ME OF THIS BEING AN ISSUE. I was stuck at Toronto airport for over an hour frantically trying to book a connecting flight out of Beijing so I could take 1 of the 3 flights I paid for. So thank you for having me forfeit 2 flights due to your lack of information kayak. WILL NOT BE USING YOU AGAIN."

Pros: "This was my second experience with H.A., the first being in February. The entertainment selections are quite extensive and I enjoy them, and they do a good job boarding people. Plus I like the comfort bag (sleep mask, ear plugs, toothbrush and toothpaste, etc.) that H.A. provides."
Cons: "I found this trip lacking. First, the gate at which we were to wait for the airplane did not have enough seats and so many people had to look elsewhere. Further, the lights were out, giving a shadowed, unused-like quality. Fortunately boarding took place relatively quickly, but I was very disappointed with the arrival at the gate. I look forward to the meals that H.A. provides during the flight, but neither the dinner nor the breakfast main meals were tasty. I've had four trips now -- to and from China twice -- and this was by far the worst. I hope it is not repeated, H.A. really did a good job on my flight to the U.S. in January 2017. Further, the seat felt cramped and it was hard to relax. But the main problem was that H.A. actually ran out of soda towards the end of the flight, which was a real negative given that many of us were thirsty at that time. I found the show of sympathy from the Chinese flight attendant rather forced on this issue. NOT good."

Cons: "Our flight to beijing was delayed. Hainan airline was promised to arrange the hotel after our flight landed in Beijing airport. I wait over 2 hours, by the time they told us that they couldnt arrange the hotel for us, it's already 3 hours after. Eventually，I received a 200RMB compensation to find myself a place to stay, which caused me 1300RMB at the end."

Pros: "Our flight was delayed due to weather and we missed connecting flight. They automatically rebooked us and quickly took us to a hotel for some rest. Best cancellation handling I've ever had."

Cons: "the ticket counter would not give us our boarding passes. With a flight at 7 am and at the counter at 5 am the counter said we were too late. However, we watched as they kept giving others, the Chinese citizens, their tickets. They then walked us to the other side of the airport and left us at a China southern counter and told us to purchase all new tickets. For three hours we negotiated with them that we already had tickets. In the end, Hainan would. It grant us any. Parsing passes. We missed our flight and had to purchase new tickets through China Southern."

Pros: "I like the 5 hours wait in Shanghai and missing my flight to Kiev. Thank all those employees who did nothing but pushing responsibilities around."
Cons: "EVERYTHING HOW BOU DAT?"

Pros: "Restrooms were always clean - a nice surprise and very different from most international flights. Return flight from Beijing was very empty - lots of room to stretch out. Free room in Beijing due to cancelled flight"
Cons: "Return flight from Beijing was late, outbound flight from Beijing to Urumqu was cancelled"

Pros: "Because your BOS departure was several hours late, you arranged free lodging in PEK for the overnight connection. This is superb and first rate service."
Cons: "Departure in BOS was several hours late."

Cons: "delayed flight"

Pros: "Nothing"
Cons: "Didn't like being treated like a foreigner in my own country workers at counter talked down to me coz I wasn't Chinese I ask if they can assist my daughter when they land in China to get on other plane said they don't provide that service. Instead of ticketing her all the way my daughter had to get off in China and go to ticketing and get ticket for other flight to Bangkok"

Pros: "Very accepting and respected"
Cons: "Everything is fine"

Pros: "Seat pitch better than many others in economy. Free inflight WiFi was great!"
Cons: ""Hollywood" and "New Releases" sections were empty, so only two English language movies for a 12 hour flight."

Pros: "Staff and crew remained polite and professional in the face of some difficult, older Floridians (Sorry to all of the decent Floridians out there). One young flight attendant made a HUGE effort to turn around their mood. He wasn't very successful, but it was a valiant attempt."
Cons: "Boarding was a little stressful, but I think that had more to do with some belligerent, unprepared travelers than the staff and crew."

Pros: "Nice staff, good entertainment"
Cons: "Not good food."

Pros: "Crew was very nice."

Pros: "Too little times, the stewards provided water"

Pros: "Crew is nice and food is fine."
Cons: "Fly Shenzhen to Beijing to San Jose, why the luggage can't directly to San Jose? I have to pickup my luggage at Beijing and check in again. Beijing is just a transfer."

Pros: "The food it good"

Pros: "Their business class is great. When we had to change planes in Beijing (we flew from Shanghai to Chicago by way of Beijing), they sent someone to guide us from Terminal 1 to Terminal 2. Since most of the signs at the airport were not that understandable, it relieved us of stress. And, of course, it's nice to be picked up by limousine and driven to the airport! And flat beds, excellent food, caring flight attendants."

Pros: "Love the lie flat seats."
Cons: "We arrived early for our flight, but the check in counters don't open until 3 1/2 hours before the flight. So we had to wait for 2 hours to check in and get boarding passes so we could go thru security and get to the business lounge. The food In the lounge was very good. The food during the flight was poor. Couldnt plug in my cpap during the flight, so couldn't sleep."

Pros: "Smooth process. Friendly staff. Auctioned a ticket on the ride, I would have bid if I lived in China."
Cons: "Riding the bus to get to the airplane"

Pros: "Overall experience was great!"
Cons: "Would like more movie options on the plane."

Pros: "Ground staff and hospitality"
Cons: "Food could have been better for vegetarians"

Cons: "I needed to change my flight and was charged $440.00 for this."

Pros: "The service, the service, the service. The ladies in business were just lovely, and good. The lounge and check in seamless. All of above far superior than US carriers for flights to China."
Cons: "The Business seats, not so great. Very narrow, and I am not a fat American. I am 6-3 however, and in the flat position, I did not fit.. had to turn on side. And the seat are not well cushioned. Not much storage. Video screens too far away. Video entertainment screen very tough to navigate. Selections of US movies sub standard, even more so with TV shows. Oh, the service, while great,, need to ssk sbout drinks more - and - please... start chilling your beer, champs, white wines and soft drinks."

Pros: "Very friendly cabin staff. Fluent in English"

Pros: "A quite new plane with more leg room."
Cons: "Delay 3.5 hours, now information about it before. On line checking did not work. No sequence order when boarding. Crew, did not speak very good English and did not communicative and give information regarding embarkation card. Need to ask them 2 times about it."

Pros: "Plane was clean n good , staff was nice , flight wasn't late , prices were great ."
Cons: "There should be fish or vegetarian food on the menu on each flight"

Pros: "food, service, flight attendants, entertainment."
Cons: "having to wait 3hrs to check in before flight."

Pros: "Kind Staff, very attentive, felt well cared for."
Cons: "Passengers all seemed very rude, overly pushy and paid no regard to other people's personal space. It very much felt like you needed to be aggressive just to get your baggage or to board as everyone was out for their own interest. Maybe there could be a way to board the plane in a more organized fashion and an announcement could be made about respecting other people, letting them get their bags when they're in front of you, and not rudely invading personal space. Food was decent but seemed wasteful as much of the sides weren't eaten and had to be thrown out. Perhaps ask the passenger if they want the side or not. Serving salmon on a flight with no air circulation also seemed like a strange choice as I don't care for seafood and the smell of that many people eating salmon at once was nauseating."

Pros: "Everything is good"
Cons: "Almost no"

Cons: "delayes again....."

Pros: "Overall I enjoyed the movies provided. In the three week span I had a lot of the movie choices overlapped. However, I found that there were many options provided that allowed me to find movies I had not seen yet even though they were not released within the past 3-5 years."
Cons: "I felt like I was constantly being bumped sitting in the aisle seat. I also was not a fan of the breakfast options."

Pros: "Food was okay"
Cons: "Rude people on board, crew didnt do anything about this."

Pros: "Boarding was efficiently handled"
Cons: "Very delayed flight with everyone ON the plane. Tiny seats in coach - very cramped Also food not very good."

Cons: "The flight was delayed. Air Canada didn't provide hotel accommodation for missing connection. Only reimburse C$100 for hotel stay. The cheapest hotel found near the airport cost C$185. Only gave us C$10 per person for meal. We'll never fly Air Canada again."

Pros: "No delays nice flight"
Cons: "I was very unhappy at check in area, long queue to check in then at the baggage area I was told by a staff member to put the baggage onto the scales then lift it onto the conveyer belt I am a 74 year old senior and I had great difficulty doing this and I was very annoyed as the staff member watched me struggle but did not offer to help. A kind passanger assisted me. This was even more annoying as I had to pay $25:00 + tax for my case."

Cons: "As every other international flight I've been on has included a lot of food/wine/beer, this was a big disappointment for two long flights. In addition there were no in flight screens. I had a laptop but it is inconvenient to have that out while trying to do things in a small space. The chairs were also really uncomfortable, more than usual."

Cons: "Confusion at every airline because air canaduh forgot to release funds to other lines."

Pros: "Crew was very kind and courteous."
Cons: "Air Rouge app is awful. I'm fairly certain there are 11 year olds designing better apps on their parents PCs. Very slow, a lot of stopping, poor control over music and movie. Also, a piece of overly sweet banana bread does not a continental breakfast make."

Pros: "The crew was friendly."
Cons: "The crew did not cater to the passengers. Every international flight I've been on, the crew members always ask if we want more snacks or drinks. I was never approached. Also, I asked for an extra blanket and was told no."

Cons: "Some crew members were not always kind."

Pros: "Boarding was smooth and the crew was wonderful!"
Cons: "Air Canada changed my seat assignment at the gate. I had chosen a window-seat, but they switched me to a center seat. Also, there is no free in-flight entertainment if you don't have your own tablet/smartphone (neither of which I have). You can rent i-pads. I wish I had known that before flying."

Pros: "Great food and they gave us blankets and even free wine with dinner! I was also able to watch to new movies!"

Pros: "Good flight"
Cons: "Food choices"

Pros: "They've replaced the ridiculous entertainment system with a much better one."
Cons: "Unwise cost-saving efforts in the Vancouver Maple Leaf Lounge - obscure magazines only, croissants/pastries replaced with a loaf of bread, etc."

Pros: "Flight went as scheduled"
Cons: "Boarding pass said no meals so I bought very expensive sandwiches in the airport and then they served meals on the plane"

Pros: "Great crew. Gracious and helpful."
Cons: "Kayak was a nightmare to work with."

Cons: "The fight itself was fine. Not great. Not terrible. But the airline lost my son's suitcase and has been entirely unhelpful ever since then. Now we have been stuck in a foreign country without clothes and toiletries for 36 hours and Air Canada's "helpline" has been anything but helpful. They can not find any information on the location of the suitcase and hope that they will find it in another 48 hours. Rediculous!! I will never fly them again and suggest that you save your money, effort and vacation by flying with another airline."

Pros: "The 787 was amazing."
Cons: "I had to take two different flights connecting through London Heathrow to make this leg of the journey."

Pros: "Food tasted good"
Cons: "How close together the seats were."

Pros: "Absolutely nothing!!!!"
Cons: "You need to tell people what to expect on Air Canada Rogue - NEVER AGAIN!!"

Pros: "Smooth flight and competent, friendly crew."
Cons: "No TVs and limited movie selection."

Pros: "Not much"
Cons: "did not get my choice of meal Crew not accommodating"

Pros: "Same"
Cons: "Same"

Pros: "It was better fright than expected. We didn't enough time to enjoy Canada airport . We made a onetime fright but took long wait at customs."

Cons: "Was a bit of a pain when I wanted to simply get off the plane in Geneva since it would be shorter, but then the plane was late, but that can't be helped"

Pros: "Smooth boarding, friendly crew, pillow and blanket both serviceable. Food was a little better than I expected for economy."
Cons: "Baggage handling ripped handle clean off new suitcase, both ends. Delays in departures from Dublin led to us using stairs off of plane on tarmac. Entertainment mostly dependent on app you can't download on plane if you're using wi-fi."

Pros: "The extremely unempathetic Toronto Air Canada customer service agent was a particularly fond memory from my trip."
Cons: "After weather forced us to miss our flight to Delhi from Toronto (understandable), Air Canada booked us on an AC flight to London and then an Air India flight to Delhi from London. In Toronto they told us that we couldnt get our bags because they were in storage, but that they would be on the plane to London and then to Delhi. Upon arriving in London, Air India told us that Air Canada never booked us on their flight to Delhi - that neither of our names were on their manifest. Air India was helpful in getting Air Canada's mistake fixed. Upon arriving in India, my partners bag was nowhere to be found. It would be logical to assume that his bag was in London and never made the imaginary flight Air Canada booked us on. However, even though our bags sat in Air Canada storage for 24 hours, his bag was never even loaded onto our flight to London. He didn't receive his bag until 6 days into our trip, causing all of us to miss out on multiple experiences, including the ability to leave Delhi because of our need to get his bag and multiple missed and promised deadlines from the airline."

Pros: "Air Canada provided accommodations for me when I was informed about my removal from my connecting flight."
Cons: "I didn't enjoy the sassy customer service representative who "assisted" me in redirecting me for the next possible flight to India. She booked me for a flight to London and told me that I was also confirmed for an Air India flight from London to Delhi. This "confirmation" was false after checking in with Air India. There was no entry of me being registered for the flight. Luckily, there were enough seats to make my accommodation. The looming concern that followed was that my bag was clearly not going to be in Delhi once I arrived to my destination. This then became my reality and had to deal with not having my luggage for 6 days in India. There was blatant disregard between both airlines in trying to deliver my bag to me. They both blamed each other and refused to claim responsibility. With both refusing to claim fault, I had to fend for myself and pay for clothes and other necessities. Hands down, the WORST experience I've ever endured while traveling with any airline. I vow to never fly Air Canada and Air India ever again."

Pros: "The flight being only an hour and a half."
Cons: "No entertainment, no coffee, and the flight attendant looked like she was over it."

Pros: "Air staff were somewhat pleasant."
Cons: "Plane (767-300) is so old you have to use their app on your own device to watch movies. Plane is so long it takes forever for even simple beverage service to get to you, blocking aisles for hours while various carts are dragged about. Servings were mean, you could only get the can of soda if you begged, refills were also slim, and ice was a cube, maybe two. At one point I was so dry I had to page air staff to ask for more water (and I Never do that!). Food was mediocre at best. Landing, plane shook so hard I thought it would come apart! Planes like this need to be retired FAST. Last time I will fly this equipment. I'm literally going to pay all those ridiculous fees to change my return flight. Hated this exhausting, inconvenient, unpleasant and entirely too expensive experience. Don't fly Air Canada overseas!!"

Pros: "One of the stewardess is really cute and she speaks French"
Cons: "The cabinet temperature is ridiculously low and they only offer a thin blanket"

Pros: "We boarded very quickly! The staff were extremely friendly and made our thirteen hour ride pleasurable. The inflight entertainment had a great deal of new shows and movies. The seats had a decent size and good enough leg room. The flight was smooth, and we took off at a good time. The food was fairly good as well!"

Pros: "Leg room was sufficient"
Cons: "Touchscreen monitors were not the best."

Pros: "Toronto->Shanghai Good In general it was a good flight considering how long (14 hours) it was. The new entertainment system has a lot of features and movies. It also has chat to other passengers which is useful when travelling with a group sitting in different areas."
Cons: "Bad Long flight but that is the way it is. The fight map froze on my entertainment system about 1/2 through the flight so the map was useless after that. One side of my earphones also went dead. My wife wanted something better then hot noodles in a cup for the middle meal."

Pros: "Comfortable seats with great entertainment options. The flight attendants were especially wonderful. They were always smiling and good conversationalists."
Cons: "Boarding was delayed and there wasn't really any organization. A flight to Beijing was boarding at the same time at the gate right next to ours and passengers were getting mixed up, causing longer boarding. Some better signage or direction from staff would have been appreciated."

Pros: "The entertainment was great though the sound quality was lacking. The movies with subtitles were better."
Cons: "The did was pretty dire. Cup of noodles was not a good lunch at all and they ran out of the breakfast and lunch options."

Pros: "Good fight and crew was very good."

Pros: "Very nice crew - something I have learned to appreciate over the years."
Cons: "Chairs were small and I was uncomfortable. Food wasn't good."

Pros: "The agent was able to seat is together from the pronating point through to our destination."
Cons: "Everything was explained"

Pros: "Overall fair experience"
Cons: "Would have liked if the crew was a bit more friendlier. But they were professional for the most part."

Pros: "Nice for a long flight - attendants and entertainment was as nice as possible"
Cons: "What else can be said for airline food that has been left untold"

Pros: "Trip was fine. Staff were nice. Nothing special, though. Best part is we arrived safely."
Cons: "Flight staff was good; staff person I talked to on the phone the day before was impolite until I came right out and asked him not to be. Then, he changed and was much better helping confirm my flight info. THE AIRPORT IN TORONTO IS RIDICULOUSLY BIG. IT NEEDS A SHUTTLE OF SOME KIND. Elderly people and folks with disabilities would be exhausted, even with help from golf carts."

Pros: "Every thing"

Cons: "My suitcase did not arrive with me."

Pros: "Nothing"
Cons: "Impossible to reserve seat when booking my f not booked on the air ananda website Very cheap food and no food selection on board ( intercontinental flights) I fly 25/30 intercontinental per year... I had never happened to find such a poor company around. very disappointing"

Cons: "Never made it. Would have missed my parents 30th anniversary if I hadn't bought a fresh ticket on another airline."

Pros: "Food was good, flight attendants were very helpful and friendly"
Cons: "Once in Toronto couldn't find anyone at the gate counter, flight delayed for 2 hours ( suppose to load at 11:15 and didn't even start loading tell 12:30). The flight didn't push from gate till 2am and flight crew kept saying that we were ahead of schedule. Poor service of the five different airlines I have flown"

Pros: "Wasnt a terrible amout of leg room for coach, and they had Star Wars: The Force Awakens as one of the in flight movies. Food was okay, although they didn't serve it until 1a.m. which was a bit annoying. Good service, very kind workers, and the alcohol was free! Not too many complaints."
Cons: "Didnt serve dinner until 1am. Kind of ridiculous."

Pros: "Crew were quite accommodating. Because our flight was delayed by 2 hours,crew let us off the air plane as soon as possible so that we could catch our connecting flight."
Cons: "The flight was late causing a lot of stress in connecting flight."

Cons: "Flight was cancelled and the airline was not empathetic or helpful."

Cons: "Delayed twice - on my way to an my overnight layover to see a friend in Beijing and then on my way to Tokyo."

Pros: "Airline staff"
Cons: "Delayed flights (2 legs, 4 hours) and mishandled luggage"

Pros: "The flight and service itself was good and the flight attendents were very kind and orderly for having to care for so many people"
Cons: "The touch screen didnt work on my chair and when i reached my final destination the airline said they have lost my luggage and are trying to find it. That was three days ago"

Pros: "Nothing"
Cons: "My fly was delayed 2 times. First, i flu from lax to beijing, my fly was changed at last minutes so they changed our to another fly to have enough time to transfer in beijing . However, i had to pay 150$ more for the seat because this fly was full. Second, my fly in Beijing was delayed again. this time I waited 6 hours. When i asked them how long this fly delayed? They did not give me any answer, so my family in vietnam was waiting for me 6 hours in the airport. I will never back with air china. I think they delayed the fly on their purpose. They have many choice for time when you book ticket . Bur later they will delay to have full customer from many different fly make all customers in only one fly to save their cost"

Pros: "I liked the selection of movies."
Cons: "I didn't like that the staff didn't know English that well, they only had Pepsi,spirt,oj, apple juice. No cranberry juices, no ginger ale, no liquor. I didn't like the staff touching me.You can use your words to politely get peoples attention. I didn't like that our flight was 3 hours late in Beijing and no one had an answer of why or how long. The only information was for us to get another flight in the morning or to just wait for 10hours or a few days. What kind of customer service is that! Food was terrible!!!!!!"

Pros: "Nothing"

Pros: "Not a thing"
Cons: "How this company can be part of Star Alliance? Worst travel experience ever in all my life."

Pros: "Overall airline experience was nice. Good food, comfortable seating."
Cons: "At the airport, clerks insisted we check our baggage, and upon collection in Bangkok, there was a note inside informing me that customs had removed 3 valuable batteries from my bag."

Pros: "Excellent service attentive staff / good selection of wine and food"
Cons: "Entertainment very limited for non Chinese"

Pros: "Friendly crew. Had good seats"
Cons: "T.v. didn't work."

Pros: "It was an okay flight, nothing that great to speak of."
Cons: "Breakfast was pretty deplorable."

Cons: "The food The plane was old"

Pros: "Newish aircraft and comfortable seats"

Pros: "food is good"
Cons: "We were arranged to a non-adjacent seat and far away."

Cons: "AirChina did not offer us a plane for almost 3 days, so we stayed in a hotel in Beijing with minimal staff help for the entire period."

Pros: "At least they told us before I left for the airport"
Cons: "Had to take the train."

Pros: "Surprised they offered a full meal on a short regional flight! And they had special meal offerings."

Pros: "The only thing I like about it is that each seat has its own TV player in which I can watch my own choice of movie even if there are poor choices when it comes to the varieties of movies."
Cons: "The crews are unapproachable. They don't even offer water. Food choices are not as good as well. First meal was edible the second one is we don't even know what it is."

Pros: "Personal television, blanket available, food better than most plane food"
Cons: "Crew prefer to deal with Chinese speaking people."

Pros: "There was really anything exciting about the flight. Far under par."
Cons: "Seems like the crew forgot about us once they turned the lights down. Getting water was a mission. They also left one of our bags in Beijing. Getting it now is a mission."

Pros: "price"
Cons: "delayed baggage"

Pros: "the flight was smooth and well operated"
Cons: "i am not a big guy but the chair was very uncomfy. entertainment was for chinese mostly the food was horrible. i went through 12 hours with no food the crew cant really speak english"

Pros: "The free entertinment"
Cons: "Airline lost my luggage, arrived at my destination for a few day without any change of clothes and hygiene essaintials. I hope I'm not missing any items once I received my missing luggage, on day three."

Pros: "The plane was well maintained, the bathroom was accessible, and drinking such as water and juice were readily available at the back and could be retrieved at any time."
Cons: "The entertainment options were limited- very few movies of interest or new titles. Although there was a lot of food, it was not very good. The smell made it especially unappealing."

Pros: "Nothing."
Cons: "Flight was 7.5 hours delayed, no reason why, no assistance or offer. This appears to be a common occurrence."

Pros: "The plane was fantastic. Very comfortable. I felt like I never left my living room. Only a slight vibration and the 14 hours in the air went very quickly."
Cons: "Could have used an additional snack but the crew was top notch and that made up for it."

Pros: "Nothing"
Cons: "My girlfriend's name was messed up on the boarding pass. This caused us so many troubles with the security. On the confirmation email, the name was correct, but when we arrived at the airport, the name printed on the boarding pass was not like the confirmation email we got. We tried to call back to price line, no answer, bs automatic machine. Not fun at all"

Pros: "Really fantastic international service from Air China, especially considering the low airfare. Orderly boarding, in-flight service, and unloading. The cabin and seats were perfectly acceptable, comfortable, clean. Their food is my favorite out of several other airlines I fly with, which is a small but nice perk."
Cons: "I received some notifications that the flight was delayed, when in reality this was not the case. Not sure if there was an error there on the part of Air China though. The restrictions on use of electronics in flight (cell phones in particular-- but not tablets? Why?) was tough to understand."

Cons: "For a 13 hour flight, there wasnt' enough food service. The crew was friendly but I was surprised at how little English they spoke. You'd think that Air China would consider putting strong English speaking staff on a flight from New York to Beijing. This is the last time I fly with Air China."

Pros: "Boarding was rather late but pretty prompt. However, we waited on the plane for about an hour before taking off. Also waited for 40 minutes to pick up the luggage."

Pros: "Fast, on time, personal entertainment,"
Cons: "seat not comfortable"

Cons: "1 hour delay from peking, but there no information."

Pros: "Due to balance we were upgraded to Super Premimum Economy. The extra leg room was very nice, we will seriously consider buying in this class in the future. The flight was on time and the staff was generally helpful. Check-in at SFO was easy and quick."
Cons: "As can be expected the flight staff had pretty poor English. The smog in Beijing is terrible. It is even cloudy in the airport. This, of course, is not Air China's fault, but our connecting flight to SIN required us to be bussed to the aircraft and board it outside. The smog left our throats and eyes sore even from our short six hours in Beijing."

Pros: "Limited in flight entertainment, staff was just okay, lost our baggage for 24 hours."

Cons: "Ingredients on the cookies were only in mandarin. Air hostess could not understand English. only 2 meals in 14 hr long flight. Departure was delayed and because of that i missed my second flight."

Pros: "Having the knowledge never to book them again."
Cons: "Delayed flight. Caused us to miss connection (also on CA). Bags Lost. No help finding bag. 48 hours later and no updates after frequent calls."

Cons: "1) extra charge for select seats. We did not request special seats, just want 3 people sit together. 2) I had a two hours for connecting flight at Beijing airport when I booked the tickets. The system of Air China changed my connecting flight time and left me only one hour transferring time. It was difficult to work with the Airline online help and get the problem fixed."

Cons: "Forced us to check a 4kg bag and then lost it. Terrible."

Cons: "They broke the zipper on my bag."

Pros: "Sit was really comfy"
Cons: "Food wad really bad and crews service was really rude"

Pros: "Our trip on Air China went very well. I was concerned about the overall level of comfort in business class as a close friend who visited Thailand earlier in the year had a poor trip on another airline. I was happy to find that business class on Air China was very close to other oversea trips I had taken in business class. Both my husband and I slept very well. The selection of movies/ tv shows met all our needs. The flight attendants were constantly checking to pick up used dishes and waste paper. The lights in the cabin were at a level where it was perfect for sleeping, but if I used my individual light it didn't bother my husband who was beside me. All in all a very good flight over the ocean."

Pros: "nothing"

Pros: "Staff was friendly. Boarding was simple. Flight was on time."
Cons: "Airport security in Beijing was hell. No vents on plane meant the flight was a very warm one. Entertainment system barely worked if at all."

Pros: "I'll be using air China twice a month..,,I'm greatful for that"

Cons: "No notification of cancelation of connecting flight from Beijing to Bangkok"

Cons: "I didn't eat the entire way because my order for vegetarian meal wasn't received and when I asked them for one they told me tough luck."

Pros: "It was super cheap- hard to argue with a $650 RT ticket from NYC to Bangkok"
Cons: "On the 13h leg of the flight they told my vegetarian boyfriend he wasn't on the special meals list. On the subsequent 5h leg he magically was."

Pros: "Cleanliness"
Cons: "Attitude of staff. They just proved that they don't care. Food was bad and staff was the worst of all. When a passenger next to me asked for a cup of coffee they gave the answer to get up take it on your own."