I like that it was on time
For an obviously new aircraft the space between rows was horrendous. I am 5ft4in tall and when I sat down my knees touched the seat in front of me. When the passenger in front of me tilted his seat back I couldn’t even cross my legs! I like Qantas but I have learned to abhor American Airlines (which operated this flight), next time I will probably use Air New Zealand purely because of the seat situation.
Great service great entertainment to make long flight bearable
People were nice
The friendly and attentive flight staff.
Food was good
I was on a business trip and needed internet during this 10 hr flight from London to San Fran. Paid 40 bucks for internet and got abt 15 minutes of it. Extremely frustrating. Flight attendants bewildered about what to do about it.
Entertainment and the crew
Crew was outstanding . Boarding was easy. Ahead of schedule arrival
Return to terminal required a bus and then off loading like cattle for sale. Came in through maintenance area. One hour from landing to baggage claim. Terrible!
United staff worked with me to book a round-about itinerary on a different airline that got me to my destination within 8 hours of the original flight. Progress announcements were made at regular, predictable intervals.
My flight was cancelled an hour after scheduled takeoff due to mechanical issues. The plane was actually repaired, but the time it took to do so exceeded the flight crew's hours. I understand the practical implications, but in the moment it did feel maddeningly bureaucratic.
|Flights Arrive in||Hilo International|
|Flights Depart from||Toronto Pearson Intl|
|Flight Price||C$ 927|
|Airlines||American Airlines, United|
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