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Qatar airways from Doha to guangzhau was excellent big bird Boeing 777 more room and smoothly flight, I Love it

Bad experience with the delay n long wait time for connecting flight after missing the connection flight from Doha.

They shld provide food. Between food they are giving 10 hours gap which is toooo much

The crew was great and the food and liquor offerings were good. Seats were a bit cramped. Flight arrived early at destination. That's a plus.

There was not enough staff during boarding which had created big problems . Another thing once you enter gate area there’s no way to use bathroom and you have to be in that area 2 hours before boarding which is too much.

I would advice everybody not to fly by Indigo, no entertainment in flight, rude behavior of staff, worst experience of my life

Only negative was dostancevto transfer in Doha with no big golf carts to help us. Walked over 2 miles.

Ordinary Indian food... Not great. Limited movie and TV selection

Each and every requirement was nicely provided by all staff no very be happy

Qatar screwed up by delaying our onward journey for refueling, which resulted in missing our connecting flight to India. the airport qater staff at Doha, herded us like cattle in a very incohesive and uncoordinated way. We were then given 2 options: either catch our original flight the Next day ( After 24.hrs) or catch 2 flights instead , to goto our destination in India. All this, for paying a premium for Qatar.

Not sure why JAL partnered with American Airlines because their service is no where near similar. Flight attendants were not friendly and didn’t smile. Food was horrible…

Somehow I got “offloaded” even though I had my boarding pass and was in transit Food is horrible Staff were nice and cheerful No headphones were provided on 11 hours flight

Overall the flights pretty good. The snacks we’re good and they were plenty of them. Both boarding and deplaning went quickly.

Flight delayed 3 times. We were directed to go to a gate across from our gate. The plane wasn't there yet so we had to wait for it to arrive, then deplane everyone and then wait again for the plane to be cleaned. After 45 minuites we were allowed on the plane. The first plane had mechanical issues. The 2nd plane must have had bathroom issues because we did not have any food service whatsoever. No snack or beverage. That made for a long time not to have anything considering that we had just made it to the original gate and we had no time to stop to get food or a drink. Then we didn't want to leave the gate to get food because we wouldn't know how much longer the delay would be. Then the next gate change. Had we been told that the total time would have been aprox 45 min later we would have left to get food and a beverage. We had to wait again for the okay to the pilot to take off so we were on the runway for another 20 min. Overall, we were delayed over 2 hours which felt like 4 hours.

Everything went well. Got a snack and a beverage.. Able to watch live tv and movies in flight

New ridiculous policy by american destroyed my allegiance to american. As a million miler with american, I expected it would be easy to get on an earlier flight when I got to airport earlier than expected, and save a five hour layover. WRONG. The online app would not let me switch flights, So I called, and was promised a call back in 90 minutes. HAH! The customer service desk at DCA said “we no longer have access to changing a flight on our screens. If the app couldn’t do it, I should send a letter to American, but there’s nothing else possible!”

lounge was the highlight - seats weren't that comfortable - it was a full flight but no complaints

Late arrival due to gate being blocked by stalled truck

May never fly American again Delay in take off WITHOUT EXPLANATION Cabin freezing Crew NASTY entertainment did not work entire flight

American Airlines gets worse every time I fly them. This is the 3rd time they lost my bags in a year. I also think their employees do not care when I communicate that I’m unsatisfied with the airlines. I’m a credit card holder, fly first class, and an advantage member but I think that I’m finally going to make the switch to Delta.

The experience was generally above average. The only downside was the absence of WiFi during my flight from Vancouver to San Francisco.

on demand entertainment in seat back awesome Check in Kiosk too demanding with endless demand for more information information then says go to counter. Counter agent unfriendly. Do it yourself check in luggage procedure not intuitive, upset employees frustrated the whole procedure.

Terrible experience! All flights delayed, staff had no idea of what they were doing, and at the end luggage lost for 2 days!

It was a domestic flight so the food was not included. But we had not even a little snack and by the end of the flight they were coming around serving water.

Headphones for the movies have too much bass and can't be adjusted. Almost impossible to hear. Great movie selections but can't really watch them because you can't hear them. Also the system is very slow.

I liked that I paid for the bulkhead. That was the only saving grace those seats suck. Why do they pack you in so tight pack you so tight

The flight attendant bumped into me repeatedly time and time again, throughout the entire flight, preventing me from getting any rest. He seemed unaware of his actions and I was very close to saying something, but I didn't because I don't believe he would have understood or altered his behaviour. It was very irritating

There was no entertainment at our seats. The flight was comfortable and we had leg room. The snack we had was really good.

Economy seats were surprisingly comfortable, and snacks not too bad. Checked luggage arrived at destination without problems. It was annoying to wait until last to board as lowest-tier seats but understand it’s difficult to gauge when loading a full plane At least checked carryon luggage seemed to come off first. Annoying to have to use app to order food/drink when wifi availability didn’t allow time for it. Advance communication would have helped Food on menu seemed highly processed and unpalatable, overpriced and over packaged. So maybe a good thing to have missed chance to order

Glad that the plane was not full so my 6' 2" husband didn't have anyone in front of him. We were able to sit in a row with a space between us so he could stretch his legs.