Guest Reviews
Overall Rating
6.0
Good
Based on 1,496 reviews
Overall
4.8
Cleanliness
5.3
Comfort
5.4
Pickup/Dropoff
4.7
Value for money
5.0
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Advantage car rental prices in New York
| Standard | C$42/day |
Pros
"Excellent service and nice car!."
(in 89 reviews)
"Easy to drop car off."
(in 14 reviews)
"Car was clean and well cared-for."
(in 166 reviews)
Cons
"car was dirty and smelly"
(in 67 reviews)
"Very poor phone customer service."
(in 111 reviews)
"Car not available on time."
(in 63 reviews)
Recent Reviews
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- Negative
Find reviews that mention:
customer service
pick up the car
car insurance
long wait
car was clean
dirty car
nice car
took ten minutes
great price
great value
car available
return the car
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2.0
Can't give me receipts and I have to contact the customer service rep
Pros: Nothing this time
Cons: Receive no receipt...
review from
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2.0
Non-Refundable
Cons: Kayak stated clearly on the booking that it was 100% refundable until 24 hours before the pickup. I had a family emergency and lost my travel plans. The rental company refused to give me a refund saying that my reservation was completely non refundable. Kayak is dishonest.
review from
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4.4
Pros: I need to say something regarding for my car pickup, the service were so slow, and we need to line up at lease 45 minutes with only one staff. I picked up the car in Toyota Rav instead of Toyota Camry due to insufficient of vehicle. lol
review from
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5.2
A bit troublesome
Pros: The folks working there were very pleasant.
Cons: Several things about the car weren't working properly. The tires were low on air, which meant I needed to fill the tires up. Though I'm 5'4, I could barely see over the steering wheel the seat was so low. And at one point, the car stalled out when I was on a freeway ramp, which was a bit unnerving. Getting the car and returning it was troublesome as well. Took nearly an hour of standing on line and getting thru the paperwork to get out of the front door. When returning the car, it was snowing and it was hazardous to get it where we needed to hand it over. Oh, and we were pulled over by a police officer and there was no registration in the car. All in all, I would not rent from this company again.
review from
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5.2
Pros: The price was very affordable. Both drivers that picked me up or dropped me in lga were very nice and friendly.
Cons: The ladies at the desk were disasters. They were busy playing with each other instead of assisting customers. I had to reminder them many time that I had to go. The lady that help helped to me said I had to upgrade because my car size was not available even though reserved ahead of time. Which I declined but she charged me aways for the upgrade. I spent over 30 mins to get my rental.
review from
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4.0
Pros: Car was pretty good
Cons: The guy working the desk must have been in a super crappy mood.... Also, it should be stated somewhere that 21-24 yr olds are charged an additional $75. I googled before hand and read numerous places that said $25. Super lame it didn’t say $75 anywhere...I am a college student and can’t be randomly charged that much, super mad about that.
review from
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7.2
Beat up car, surprise charges, other than that how was the play?
Pros: Very helpful at drop off. Employees were friendly. Convenient location at Federal Circle near JFK.
Cons: Didn't have mild sized SUV I ordered so upgraded me to a gas guzzler. Meh Car had large dent on hood, minor collision damage on rear wheel well and many scratches. Large stain on passenger seat. Naturally, I was responsible for documenting this. Surprise! Most of NY's bridges are 'Easypass' only. No cash lanes. NY State will mail you a bill, but the rental company charges an additional $25 per toll as a fee. So they helpfully offer to rent you an all you can eat Easypass at $26 a day that includes tolls. It's fine if you are in the Metropolitan area and going across bridges each day, might be a $5-10 premium. But if you're renting to drive upstate for a few days, it becomes highway robbery, pay four $6 tolls plus four $25 charges =$124 or four days @$26 =$104.
review from
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2.0
Worst experience ever!!!
Pros: Nothing
Cons: Everything but what stands out most is the lack of communication between Advantage and Kayak and the fact that not only was I not given my rental car to continue on to my next destination but I had to pay to cancel my reservation not by my fault “ I might add ! I made reservations two weeks before hand and payed in advance with my credit card and was still refused rental then had to pay cancellation fee !
review from
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10.0
Simple and easy
Pros: Had good experience with the car company.
Cons: Car was in good shape
review from
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2.0
SCAM!
Pros: Nothing
Cons: Upon arrival at the car rental agency, there was a long line of people who had been waiting hours to pick up a car. The rental lot was empty - there were no cars immediately available. The agency employees mentioned that every weekend this same problem occurs because 3rd party websites like priceline and kayak overbook. It was a disaster. I ended up canceling the reservation and leaving. My plans were ruined and I will never make this mistake again.
review from
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2.0
Ran out of cars!!!! Could not get to my destination!!
Pros: Not a single thing.
Cons: Given the wrong rental car address to start. Upon arriving at the actual location, the place was disorganized and overbooked by extreme proportions. Almost everyone in the line had to leave because there were not enough cars! Couldn’t get to my final destination because rental agencies were either closed or so expensive to rent from day of. Still waiting to hear from customer service.
review from
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2.0
Pros: Nothing
Cons: They overbooked and ran out of cars, resulting in an extended wait and eventual cancellation of the reservation. The communication and organization of the employees handling the crowd of people that amassed due to the company's poor booking policies made the situation much worse.
review from
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2.0
Can't give me receipts and I have to contact the customer service rep
Pros: Nothing this time
Cons: Receive no receipt...
review from
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2.0
Non-Refundable
Cons: Kayak stated clearly on the booking that it was 100% refundable until 24 hours before the pickup. I had a family emergency and lost my travel plans. The rental company refused to give me a refund saying that my reservation was completely non refundable. Kayak is dishonest.
review from
-
4.4
Pros: I need to say something regarding for my car pickup, the service were so slow, and we need to line up at lease 45 minutes with only one staff. I picked up the car in Toyota Rav instead of Toyota Camry due to insufficient of vehicle. lol
review from
-
5.2
A bit troublesome
Pros: The folks working there were very pleasant.
Cons: Several things about the car weren't working properly. The tires were low on air, which meant I needed to fill the tires up. Though I'm 5'4, I could barely see over the steering wheel the seat was so low. And at one point, the car stalled out when I was on a freeway ramp, which was a bit unnerving. Getting the car and returning it was troublesome as well. Took nearly an hour of standing on line and getting thru the paperwork to get out of the front door. When returning the car, it was snowing and it was hazardous to get it where we needed to hand it over. Oh, and we were pulled over by a police officer and there was no registration in the car. All in all, I would not rent from this company again.
review from
-
5.2
Pros: The price was very affordable. Both drivers that picked me up or dropped me in lga were very nice and friendly.
Cons: The ladies at the desk were disasters. They were busy playing with each other instead of assisting customers. I had to reminder them many time that I had to go. The lady that help helped to me said I had to upgrade because my car size was not available even though reserved ahead of time. Which I declined but she charged me aways for the upgrade. I spent over 30 mins to get my rental.
review from
-
4.0
Pros: Car was pretty good
Cons: The guy working the desk must have been in a super crappy mood.... Also, it should be stated somewhere that 21-24 yr olds are charged an additional $75. I googled before hand and read numerous places that said $25. Super lame it didn’t say $75 anywhere...I am a college student and can’t be randomly charged that much, super mad about that.
review from
-
2.0
Worst experience ever!!!
Pros: Nothing
Cons: Everything but what stands out most is the lack of communication between Advantage and Kayak and the fact that not only was I not given my rental car to continue on to my next destination but I had to pay to cancel my reservation not by my fault “ I might add ! I made reservations two weeks before hand and payed in advance with my credit card and was still refused rental then had to pay cancellation fee !
review from
-
2.0
SCAM!
Pros: Nothing
Cons: Upon arrival at the car rental agency, there was a long line of people who had been waiting hours to pick up a car. The rental lot was empty - there were no cars immediately available. The agency employees mentioned that every weekend this same problem occurs because 3rd party websites like priceline and kayak overbook. It was a disaster. I ended up canceling the reservation and leaving. My plans were ruined and I will never make this mistake again.
review from
-
2.0
Ran out of cars!!!! Could not get to my destination!!
Pros: Not a single thing.
Cons: Given the wrong rental car address to start. Upon arriving at the actual location, the place was disorganized and overbooked by extreme proportions. Almost everyone in the line had to leave because there were not enough cars! Couldn’t get to my final destination because rental agencies were either closed or so expensive to rent from day of. Still waiting to hear from customer service.
review from
-
2.0
Pros: Nothing
Cons: They overbooked and ran out of cars, resulting in an extended wait and eventual cancellation of the reservation. The communication and organization of the employees handling the crowd of people that amassed due to the company's poor booking policies made the situation much worse.
review from
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Where can I find Advantage car rentals in New York?
90-05 25th Ave, Advantage car rentals
Address
90-05 25th AvePhone
+1 718 424 8504Top Tips For Renting a Car from Advantage in New York
- 25% of our users found rental cars from Advantage in New York for C$ 42 or less
- Premium rental cars from Advantage in New York are around 65% cheaper than other car types, on average
FAQs About Renting a Car From Advantage in New York
How much does it cost to rent a car from Advantage in New York?
On average a rental car from Advantage in New York costs C$ 71 per day.
What is the most popular rental car from Advantage in New York?
Economy (Chevrolet Spark or similar) is the most frequently booked rental car type from Advantage in New York.
How many car rental locations does Advantage have in New York?
Advantage has 2 rental locations in New York. Take a look at our Advantage rental location map to find the best rental cars near you.
Does Advantage have a car rental location at the airport: John F Kennedy Intl Airport (JFK)?
Yes
Does Advantage offer shuttle or airport pick-up services from John F Kennedy Intl Airport (JFK)?
Yes
Does Advantage have a car rental location at the airport: Newark Airport (EWR)?
No (According to our data)
Does Advantage offer shuttle or airport pick-up services from Newark Airport (EWR)?
Yes
Does Advantage have a car rental location at the airport: LaGuardia Airport (LGA)?
Yes
Does Advantage offer shuttle or airport pick-up services from LaGuardia Airport (LGA)?
Yes
