Best rates found by KAYAK users in the past 48 hours.
Pros
" was timely and pleasant"(in 182 reviews)
" cosmetically"(in 1903 reviews)
" at pickup."(in 630 reviews)
Cons
"The car smoke"(in 169 reviews)
"Will there again."(in 229 reviews)
"Have if booked"(in 2293 reviews)
Reviews for Payless in San Diego
Overall Rating4.6 MediocreBased on 836 reviews
Cleanliness
5.3
Comfort
5.1
Overall
4.4
Pick-up/Drop-off
5.3
Value for money
4.5
Recent reviews
Traveler rating
27
26
4
42
6
0
257
Find reviews that mention:
4.0
I got up charged for a midsize SUV then I got a Hyundai Kona. Literally a compact SUV at best. They asked if I wanted an upgrade for $19/day and though they offer “unlimited” miles you cannot leave a certain radius from Southern CA (Vegas is okay). Like….??? Not my first time renting from Payless, but it’s certainly my last.Reviewed 1 Dec. 2023
review from
2.0
When I arrived at Payless, they told me they could not honor the deal thru priceline/Kayak. They did say they could take what I had already paid and put it towards a better rental. I ended up paying way too much for a Nissian sentra. It appeared when I made my way to the 3rd floor to pickup my car, they had plenty of cars. Not sure if this is just a payless counter scam, but I was certainly ripped off. I may never use Payless again.Reviewed 1 Dec. 2023
review from
2.0
i got overcharged past what i prepaid on kayakReviewed 29 Nov. 2023
review from
2.0
I was overcharged and demanded to pay a balance despite my booking affirming no balance dueReviewed 22 Nov. 2023
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2.0
At pickup they added $40.00 to the cost. After drop off they added $90.00 to the cost without any explanation. Never again!!!!!Reviewed 16 Oct. 2023
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4.0
What I had reserved was not what I received. The customer assistant upgraded the car without my express permission making it seem like it was a deal when it was about three times the price. Will not use them again!!!Reviewed 12 Oct. 2023
review from
2.0
I will NEVER rent from this company againReviewed 10 Oct. 2023
review from
4.0
Overcharging place , I was charged 400 $ for two day, although it was saying when I was booking 86$. I got the not the nicest car, they provided me with nissan which doors are not closing. I hate this place now!!!!!Reviewed 4 Oct. 2023
review from
2.0
Two cars rented both over 100,000 miles had to be returned for safety concerns. Do not recommend it.Reviewed 17 Sep. 2023
review from
2.0
Old car very noisy. Will never rent from you againReviewed 19 Jun. 2023
review from
6.0
the car was running ok. windshield wipers absolute horrible. it would be nice if attendants would point to important parts like how to open the gas cap and other features.Reviewed 15 Mar. 2023
review from
10.0
Bottom line is I would rent from them again. Really liked that the check-out included a Payless employee doing a complete rental damage inspection with paperwork copy for me. Car easily passed but was worth the 60 second wait. Something I would of liked was some sort of rental returned receipt.Reviewed 15 Mar. 2023