Daily cleaning, installation of cabin HEPA filters on flights from Alberta to Puerto Vallarta
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|September||Best time to beat the crowds (3% less expensive on average)|
|December||Most popular time to fly (6% more expensive on average)|
Average price round-trip
|C$ 686||(avg. price over the last 2 weeks)|
Good deal round-trip
|C$ 275||or less|
Good deal one-way
|C$ 172||or less|
WestJet and Swoop have all waived their change and cancellation fees on flights from Alberta to Puerto Vallarta. Confirm policies on booking site.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Alberta to Puerto Vallarta.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Puerto Vallarta from Alberta is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Puerto Vallarta with an airline and back to Alberta with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Puerto Vallarta from Alberta up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Cons: "Seat cushions feel a little flat."
Pros: "The crew & plane were solid!"
Cons: "The gogo inflight entertainment was super buggy (kept losing the movie and making me restart from the beginning) & they ran out of popular food options early."
Cons: "No internet no tv monitors food was all out of stock check in lady was RUDE"
Pros: "The Pilot kept us safe XD"
Cons: "Pretzels!!! Instead of those cookies, bleh"
Cons: "We were delayed for nearly 4 hours and were stuck on the plane while being lied to telling us “we’re up next to get de-iced then we can take off” then one hour goes by and the same announcement. Will never fly Alaskan again."
Pros: "How nice the crew was"
Pros: "On time departing and landing."
Cons: "Didn’t have audio on my seat .. compensated with free snack"
Cons: "Only negative was we were Early and our gate wasn’t ready and we sat on the runway for over 20 minutes"
Pros: "Honestly, I guess the seat was fine."
Cons: "2.5 hour delay, poor service on the plane, late drinks, no compensation for the delay."
Cons: "The fact that Alaska screw up my flight and I wasn't able to fligh. Now they give another flight for 2 days after. I wil never fly with them anymore, nor I recommend anybody to fly with Alaska airlines."
Pros: "Alaska is great"
Cons: "Internet cuts off after crossing border. Need to get a Mexican Internet deal"
Pros: "Great staff - fun and casual . - price was great"
Pros: "simple and afordable"
Pros: "Easygoing, no issues, received with some frozen margaritas, can’t ask for more..."
Pros: "Friendly stewardesses."
Cons: "Non-existent boarding gafte at LAX (tiny!)"
Cons: "We arrived at the airport 5 minutes (NO more than that) after the one hour check in time to fly international going to Mexico. We were told we had to wait in line to speak with someone to print a boarding pass. There was an extremely long line with only two employees helping. We then asked if we could get our money back being that if someone has specially helped us with our case only being 5 minutes late to check in, but they declined. We had to book an entirely different flight and still have not gotten our money back. It was very stressful and unprofessional and had someone actually helped us, we would’ve arrived at our destination at the proper time we worked so hard for. I know my boyfriend and I weren’t the only people with his problem because two other families ran into the exact same avoidable problem. It felt very unprofessional. It ruined a familys vacation and caused the poor children to cry because of the lack of accommodation. We would love our money back but not sure you guys will even do so. Very disappointing."
Pros: "Being on time."
Pros: "Everything was fine"
Cons: "It was basic .. nothing special"
Pros: "In time, friendly check in."
Pros: "it made it on time.... we travel / fly a lot. First time with Alaskan an was far from impressed"
Cons: "All out of food... morning flight an no warning or anything g. We could have ran an got something before boarding started .... they drive the cart by with what I guess... the only 2 options of each category for the first 10 people... to then say... o sorry we have nothing.. An no compensation for it but sorry.... do u a humus pack for 8 bucks.... then one second later when my wife decides she wants it... they say they just gave away the last one... it was redic. Not to mention weren't even all the way in the back Glad to see a few people up front able to eat..."
Pros: "Easy checking in and boarding , it was an easy flight in."
Cons: "That my plane was let on boarding and it was delayed by 1."
Pros: "Crew was very Nice. Perfect, smooth landing"
Cons: "Seats were too cramped. Too much anxiety, couldn’t manage on a longer flight"
Pros: "Everything went smoothly, and the crew was very friendly and helpful."
Cons: "Flight was delayed"
Pros: "It was only for a few hours, but we were offered refreshments a few times throughout the trip. Our seats were not too narrow and squished. The process was fast. The plane left on time and landed on time, safely."
Cons: "Crying babies."
Cons: "The delay of 45 minutes to about an hour inside the plane."
Pros: "Great crew."
Cons: "I didn't try the food or entertainment."
Pros: "Todo menos el servicio de internet"
Cons: "Que se paga para tener acceso a internet y te das cuenta que al cruzar la frontera ya no puedes tener acceso,y después te das cuenta que el servicio es solo para Estados Unidos."
Pros: "- quick boarding - quick off-boarding - friendly staff - smooth flight"
Cons: "- wifi wasn't available for most of flight due to area coverage - babies crying but out of the airlines' control - food options were minimal but not a deal breaker"
Pros: "Time and price and oc airport the best"
Pros: "The staff was extremely friendly and attentive. Boarding was a breeze and hassle free. They brought around beverages 3 times during the flight. Right before landing they handed out complimentary cocktails. This was my first time flying with Alaska Airlines, I would fly them again."
Cons: "No complaints!"
Pros: "Great staff!"
Cons: "Difficulty accessing seating. By the time we were able to access the chart all 4 of us had seat assignments all over the plane. We had to upgrade to sit together. And we made our reservations back in January!"
Cons: "no chargers"
Cons: "The diy watch movies on my own device wouldn't load. More frequent trash pick up."
Pros: "Nothing stood out as excellent except that we got there on time."
Cons: "I have usually flown with Virgin America. Uncomfortable seats both along your spine and on your bottom. After boarding the plane, it was very stuffy...no air from the vent. After take off, very little air thru the opened vent. No built in screen as compared to Virgin for movies, music, and a flight map....it's about $10 to rent a tablet to watch things with Alaska. Just before landing they played a commercial advertising their credit card....Oh no, I don't want to listen to commercials on the flight. That will probably cause me to book with another carrier in the future. I HATE COMMERCIALS."
Cons: "EXCELLENT cabin crew !!!"
Pros: "The crew was really nice and the flight was overall relaxing. We didn't feel anything."
Cons: "Our flight left an hour and 10 min later. We weren't notified it was delayed until we boarded the airplane that we had to wait a few minutes because of saturation of flight because holidays. We have to pay for luggage. Overall Alaska Airlines was not organized."
Pros: "Staff and crew were very friendly and accommodating. Flight was good and on time."
Cons: "I had arrived from Ft. McMurray more than 3 hours before my connection, but was was paged for a search just 30 minutes before my flight boarded. Delays in security meeting me almost made me miss my flight. I didn't understand why they waited so long to do the search. It should have been done when I first got there."
Cons: "The check in process was cumbersome with being able to partially get checked in at a computer kiosk and then having to wait in line to see an agent while other people are jumping the queue and not having to wait... then having stood in line for 10 minutes an agent tells you that you could have been in the "fast" lane... but there is no or little signage indicating which line you should be in.... that's frustrating. Don't expect your customers to be unconsciously aware of all of your convoluted business practices... put some signs out... we at least like a hint. Other than that, for air travel it was a very good experience."
Pros: "Comfortable aircraft. Makes sense to board back of plane first"
Cons: "I was offered water, wine or orange juice but told there wasn't time to offer full beverage options because the flight wasn't long enough. Though the cart was fully stocked. How could it take more time to pour ginger ale than water? Made no sense."
Pros: "It was great"
Pros: "Out stewardess was amazing!!"
Pros: "A great clean and tidy plane."
Cons: "We booked late so I didnt get to sit with my wife."
Pros: "Don't have much of an opinion on food and entertainment but we had a nice person to sit next to and we enjoyed our flight"
Pros: "The attindent kept people seated till we stopped"
Cons: "The seats wouldn't recline."
Pros: "I liked Santa Ana airport..."
Cons: "Didn't like being charged $25 for check-in luggage. My experience in traveling this the first time I've been charged. I travel 3-4 times annually-"
Pros: "The Boarding process was very good. The crew were very friendly and attentive. The leg room was good for me. It was a good and a short flight, we were delayed because of instructions from the Air Traffic Control in LAX. Overall the flight was good."
Cons: "The landing was kind of rough; I guess it was because of the winds."
Pros: "Everything and how they treated you was great."
Pros: "I would like to have ore of a grace period to check baggage."
Cons: "Connection flight was only 30 min, plus the 1st flight was delayed... Causing I missed the 2 nd flight"
Cons: "The crew was forced to stay seated the entire flight. They conversed very loudly the entire flight. It was very disruptive."
Pros: "Delta Comfort Plus is always great !"
Cons: "Small plane, feels cramped"
Pros: "No food, late by hour"
Cons: "5 hours late!!!!!! Delta sucks"
Cons: "The boarding was processed by one agent. He did a fine job but took too long to board. Needed to have 2 people managing boarding the plane"
Pros: "Good snacks, comfortable flight."
Pros: "Crew was great, food was tasty"
Cons: "A little bit more leg room and newer sits"
Cons: "Ran 2 1/2 hours late, poor customer communication"
Pros: "Solid crew!"
Cons: "No complaints. I was barely up in the air!"
Cons: "It was perfect."
Pros: "Overall, flight was great."
Cons: "The couple next to me were a little on the plus size. A little tight for my flight. But I was ok"
Cons: "we began the boarding process late, which can be understandable, although the plane was there pretty early. Once the boarding began, someone, I presume the gate agent, essentially gave a countdown to hhow many minutes were left until the flight could have an "on time departure". I travel nearly every week so I value being on time. However, a minute by minute call to hurry up on a flight that was sold out was over the top. There was mumbling among the passengers, to the point of someone joking "Free cookies and water if we make it on time?" Just a bad gate experience, but bad enough that peopoe were commenting, and I waited for someone from the cockpit to del\part so I could mention it to them."
Pros: "Staff were very good."
Cons: "We had an infant and in order to get a meal for the baby one of our paid seats did not get a meal. Very unsatisfactory for first class. The toddler meal provided was terrible. Stale bread, cheese on the sandwich was so bad the baby wouldn't eat it, and he eats almost everything. It was the first food I have seen him refuse to eat."
Pros: "17 minutes late, arrived 5 minutes early. Crew Friendly. If you agree ALL airlines screw you ( and they do) Delta is about as good as you can get."
Pros: "Great Movie selection!"
Pros: "Once inside the plane every thing was excellent. Very confortable. Great costumer service."
Cons: "They changed the gate it was unclear and hard to find someone to tell us where to go. Once we found someone the lady yelling at everyone where to go was very rude and rushed. Once we found the second gate the crew at the desk was very nice and helpful."
Pros: "I will always fly Delta. I have tried other airlines and they don't conmpare to Delta's service"
Pros: "The flight entertainment and crew were great. They had a lot of the latest movies available to watch, though I'm not sure you'd be able to watch if you didn't have your own headphones (I did). The crew were friendly and helpful. I got a cold cup of coffee when it should have been hot, and they corrected it immediately."
Cons: "They charge you for everything: sitting in an aisle or window seat ($15); checking one piece of luggage ($25); for food, even on a five hour flight, save for complementary snacks like a granola bar or pretzels. I paid $11 for a tiny sandwich (it fit in the palm of my already small hands). I will definitely get good at the airport next time. It may be just as expensive, but at least it will be filling."
Pros: "Smooth flight. On time and took me from 20 degrees to 80"
Cons: "The flight was fine, but there was no onboard entertainment. Fortunately the Wi-Fi worked so I was able to stream."
Pros: "Great friendly crew"
Cons: "Seats are getting smaller, expensive food"
Pros: "Was short and easy to get in and out of both airports"
Cons: "What ever happened to a free drink on international flights ?"
Pros: "Boarding was quick, gate agent upgraded my middle seat to an exit row window for free (or so I thought), decent movie options"
Cons: "Some of the crew seemed a bit grumpy, was not given the seat I was told I got, not much leg room in economy, was given wrong meal, first meal was taken away without being asked, second meal was stale (french toast), flight was a bit warm, bathrooms not stocked"
Pros: "The seat in Comfort+ was comfortable. The crew was very professional and also friendly and pleasant. The flight departed on time and arrived early."
Cons: "Food was mediocre."
Cons: "The leg room is ridiculously small."
Pros: "Easy flight from check-in to boarding to deplaning."
Cons: "Nothing really! No entertainment and nothing but almonds eaten."
Cons: "Step stairs, no help getting up or down. You should use a Laeger plane and a jet bridge. It was awful down and up and down stairs, then walking across the tarmac, not sanded,NOT SHOVELED. Have you gone mad?"
Cons: "We waited 3 hours for the tarmac in Seattle On Christmas"
Cons: "could not check in on line as you did not give us the confirmation of the carrier we used which was not west jet the one you booked us through. You need to fix this problem for us to use you again"
Cons: "Old plane, bad food & old crew"
Pros: "It was a great flight."
Pros: "Almonds as a snack. Pleasant crew."
Cons: "No entertainment and my table was broken. The air from the vents was also colder. Not much leg room and I have short legs."
Cons: "The special meal I ordered was delivered to someone else. The entertainment system wasn't functioning properly and no English susbtiles we're offered for any of the movies, unlike my previous Delta flights (for some reason there were only Chinese)"
Pros: "The crew as well as the pilot gave a lot of information to the customer due to a delay of 10min. Very professional. The pilot even said good bye in person to the customers leaving the plane, I really appreciated it :) The whether conditions in Seattle were very bad (windy, bumpy, rain, and night) and the pilot landed the plane as a pro! Thank you!"
Pros: "Absolutely nothing."
Cons: "These people are reprehensible. They refused to cancel and refund our tickets when the bride-to-be in a wedding we were supposed to go to was diagnosed with cancer and the wedding was cancelled. Every customer service person we dealt with was uncaring, incompetent, and completely useless."
Cons: "Bathrooms filthy..crew surly, no good option for food on three hour flight but cookies and pretzels."
Cons: "Nothing. Delta is the best airline in North America"
Pros: "Best flight so far. Thanks"
Cons: "Bumped from original seat. But that was ok."
Pros: "Snack choices updated aircraft"
Cons: "No entertainment options"
Cons: "There was a kid screaming on both flights and t was not a good time"
Pros: "For once the food was good"
Cons: "Screaming out of control children. Parents not caring that their children were constantly running up and down the aisles. Crew unable or unwilling to intervene."
Pros: "When we landed and I was able to get off the plane"
Cons: "The guy in front of me reclining his sea before take off and the crew not correcting him so I had to which I did. He told the crew "he had the right" Crew refused to correct him because he was on a buddy pass so the rules didn't apply to him."
Cons: "One hour late after a stay over already 4 hours."
Pros: "Decent food . On time arrival !"
Cons: "It was fine"
Pros: "Efficient and on time."
Cons: "I booked tickets well in advance but wasnt allowed to select seats at time of booking nor at 24 hour check in. This adds undue stress having to wait for an assignement at the gate."
Cons: "Unkindness of gate agent"
Pros: "Good flight, professional people."
Cons: "I was not on this flight as a mistake was made by either Kayak or WestJet. I was not refunded my money which I think is unfair."
Cons: "Flight experience was the way air travel use to be."
Pros: "The usual efficient, friendly WestJet crew. Nice to fly in one of the new Dreamliner. Super smooth landing."
Cons: "Seat assignments. My husband and I were not assigned seats together, however we were able to sit together because the seat next to me was empty."
Pros: "The dreamliner is an amazing plane. I really liked the window tinting feature it has."
Cons: "Wonderful service in Premium."
Pros: "Good food choices well prepared(even roll& breakfast croissant were excellent) An outstanding premium economy experience n stark contrast to Air France and other NA Carriers. Good wine list great service. Nice service touches like linen for table tops"
Cons: "Amenities on Asian carriers are more"
Cons: "Minor point. They boarded the plane very early. We got to the gate 1/2 hour before departure, and were almost the last ones to board."
Pros: "Crew were nice, everything was on time."
Cons: "Need to use your own device to watch entertainment. No screens."
Cons: "Choosing my seats without paying extra."
Pros: "Price is great"
Cons: "Lost my luggage"
Cons: "The food was extremely mediocre for an $18 meal."
Pros: "Good legroom compared to other carriers"
Cons: "Almost 1 hour late leaving. No westjet connect, so no entertainment."
Pros: "Food vouchers in Calgary for the 6 hour flight delay due to WesJet computer issues on Toronto plane. $100 credit Bag pick up Minmico at WS Care Centre tried hard to arrange a seat on an earlier flight due to my inquiry; let me call home twice on her phone to advise husband of flight changes. She tried to organize my bag to be put on the earlier flight at the last minute although she was unsuccessful."
Cons: "Passengers are crammed into small seats."
Cons: "Boarding was not enforced by zones. When people line up it is better staff announce zones and force people to not get in line"
Pros: "At least they flown us back home.."
Cons: "Our flight to Toronto delayed by almost 3 hours and this was updated only 20 minutes before boarding, staff at checkin counter giving senseless excuses for the delay like crew members yet to come,weighing and balancing the baggage for fuel upload and even funny thing that captain just started his paper work for departure ( this is 2 hours after scheduled departure ). Did not offer any food coupons or any kind of compensation to anybody which created lot of inconvenience for travelers with young children..show some empathy Westjetters and operate like a professional carrier not like a curb side cab driver.."
Pros: "Did not expect anything but it was actually good and pleasant."
Pros: "The plane was one of their most recent to their fleet of planes. Lots of overhead luggage space and extra leg room. Nice looking on the inside"
Cons: "I like the overall feel to the inside."
Pros: "The luggage was taken good care of"
Cons: "There wasn’t any complimentary gluten free snacks :3"
Pros: "Loved WestJet! They are the best airline, always super friendly"
Pros: "Westjet is a good carrier with good equipment , friendly, and on time or early"
Cons: "After paying for an upgrade on seating, I found a dog as my neighbour. I am allergic to dogs but was told to sit down and when plane was full I may find another seat. I sat in my original seat in 14F for the trip so the $60.00 upgrade was wasted and told it is not refundable"
Pros: "Great staff and spacious plane"
Pros: "Great staff. Fast boarding and deplaning."
Cons: "unfair airport taxes...we really get screwed by our government"
Pros: "The crew and flight was amazing."
Cons: "Checking in was horrible. I stood in line while many of the agents kept chatting with each other. Then when they finally noticed that I was still standing there 2 of them waved at me. The agent who checked me in acted like I was inconveniencing her, she had a really bad attitude."
Pros: "Arrived early"
Cons: "Seating in the back"
Pros: "Crew was friendly."
Cons: "Lack of maintenance. Seats did not recline, seat in front of me was broken. No reading lights available. One washroom became inoperable. Just showing a lack of maintenance or cost saving measures until new planes are delivered. Not a great impression for a carrier striving to compete against Air Canada. I would say they are competing with Air Transat."
Cons: "Big 4 hour delay caused that we missed another flight in London"
Cons: "Small plane but I know it’s supply and demand"
Pros: "We survived"
Cons: "On an 8 hour flight there’s no complimentary meal. I paid for a meal and it was worse than free plane food and starved for the rest of the trip. The chairs were horribly uncomfortable with no lower back support and we were not even given pillows and blankets. There was also no free entertainment. I rented a tablet and had it taken away an hour before landing while I was in the middle of a movie. I might have been ok with that if the flight attendant had politely asked for it back rather than rudely waving and pointing while I stared at her blankly trying to figure out what she wanted. Next time I’ll pay a bit more for an airline that respects its passengers and our comfort."
Cons: "Let me see, waited over an hour for a flight to catch up from Ottawa. Now flight to Vancouver over an hour late, gets in about 10 minutes before flight to Hong Kong leaves. So they say will wait for us as flight not full. Nope, flight leaves without 7 of us. Got the " don't know what happened" look. So they give us a $60 dollar food voucher, and take us to hotel because now must wait 12 hours for next flight. Tell us to be in lobby at a certain time to catch shuttle back to airport. Time comes, sorry no room, and buggers off. They call taxis, when drivers find drive for vouchers, tell us to load own baggage! Not likely to fly West Jet again."
Pros: "The flight attendants where really nice and so was the service wouldn't change a thing here."
Cons: "I didn't like that someone was reclining in there seat in front of me and it was so far down that it was uncomfortable even to sit in my seat or get to my table. Also was very disappointed that I had to pay for food even though it was way over 8 hours, in the end didn't even bother about food was not much of a choice. Also no TV on this long haul flight was really disappointed again, so I had to pay for a tablet was hugely disappointed. Needed more leg room was cramped on this flight."
Pros: "Helpful polite staff. Many great movies and tv shows to select from."
Cons: "Trying to sleep in an uncomfortable, small, non reclining seat."
Pros: "mostly everything that an airline can offer is always on par !"
Cons: "seat sealction - I've booked in advice but seat selection is always a headache. I prefer to have front seats (closes to front in econly class, emergency area) but I got stuck all the way in the back by the washrooms. It would be amazing if on my way back to Calgary I can have a better option?"
Pros: "Enjoyed the flight on WestJet."
Cons: "I did not like Kayak, and will not use them again."
Cons: "Plane needs to be upgraded, don't charge for meals or baggage"
Pros: "the price"
Cons: "they left late"
Pros: "The service was okay and departed on time."
Cons: "I didnt like not having entretainment (no TV or free wifi). Meals not included on economy class."
Pros: "Cabin crew in first-class very helpful and kind. Cabin manager came and thanked me personally which was nice touch. Great service."
Pros: "Staff, cleanliness, boarding, check in"
Cons: "No in flight entertainment available"
Pros: "Staff friendly, flight on time"
Cons: "in flight service consisted of crackers and water. No entertainment other than westjet magazine."
Cons: "I did not like how the flight was not full and I paid nearly $800 for it and I was informed that that was at a "discounted rate". there was literally just over 30 guests on the flight. Also, when I initially called to change my booking I was greeted by the most unprofessional and disrespectful representative of WestJet. It wasn't until my third call that I reached someone willing to help me change my flight reservation and she was extremely happy to do so."
Cons: "Would have preferred to be offered ear plugs for the engine noise."
Pros: "Again the crew was friendly and understanding."
Cons: "Parents of a two year old had absolutely zero control of their child. It was hard to watch as they were the seat in front of me. The people that were beside me asked to be moved to the back of the plane. They also had no diapers."
Pros: "Flight was fine, flight attendants were pleasant."
Cons: "They would not allow me to gate check my guitar. Insisted on sending it as oversize/fragile baggage and assured me that it would be carefully handled and loaded up through an elevator to a special pickup place. I did NOT like the prospect of dashing from one place to another to retrieve both my suitcase and my guitar. (I am a working musician). Upon arrival, I was advised to go to an elevator on the south side of the building, and attendants would help me. No attendants, nothing. Went to an information booth, and they said "oh no, you need to go to the special American Airlines luggage office [at the far other end of the building] and they will have it." Ran down there....nope, no guitar. They said "oh no, you need to go to this elevator on the north side at the other end of the building." Tore down there....no guitar, nothing. Got the attention of an attendant who said he would ride the elevator down and look for it. I was beyond frustrated and worried. Just then, another attendant called out "oh, a guitar just came out on the carousel!" Yes, the regular luggage carousel, which meant that it had been thrown onto a cart and bounced across the tarmac and tossed onto the conveyor belt like a suitcase, which is EXACTLY WHAT THEY SAID THEY WOULD NOT DO. It managed to survive, but I cringe at the thought of flying with them again."
Pros: "They staff was nice and it was a direct flight."
Cons: "The floor board was literally freezing (a man using the vents to cool his wine bottle). Many voiced their concerns and attendants were responsive, but it never got fixed. Perhaps a plane operation issue. So I was uncomfortable the entire flight along with everyone around me. When asked if they had a blanket to use, the only option was to purchase. Again, not any of the attendants problems - they were respectful. It seems like more of a company issue perhaps."
Pros: "Very organized when it comes to checking in and boarding the flight. Very friendly flight attendants, who ensure everyone has a great flight. Customer service is Excellent."
Pros: "The flight was on time. Very nice."
Cons: "Luggage wait time"
Pros: "La experiencia en general fue buena"
Cons: "El sistema de facturación. Me dijo la aerolínea que Kayak pago con moneda rusa, entonces no podrían entregar un comprobante fiscal (CFDI)"
Cons: "We have could have left, still in airport Mexico City"
Pros: "Crew was friendly and professional."
Cons: "Not having to pay for first luggage."
Pros: "On time service and great rates."
Cons: "Better food and more room. Cramped and tight seems. Like your jammed into a can."
Pros: "The large plane that I was on was great. Comfortable and a smooth ride. Movies were good. Drinks good."
Cons: "Food could be a little better."
Cons: "Delayed 2 hours, huge inconvenience"
Cons: "Flight was delayed nearly three hours"
Cons: "No tv"
Cons: "It was excellent"
Cons: "They pushed my flight forward 15 hours but didn't tell me until five hours before my flight. Not only that but they didn't change the second leg of my trip so I was on the phone for an hour trying to straighten it out. Very stressful."
Pros: "Departure and arrival times were accurate."
Cons: "There were a few seats (mine included) who didn’t have a blanket. The AC was set to a VERY low temperature."
Cons: "Even offered a Boody Mary Zor other drinks on the short flight!"
Pros: "We did finally get to PV. They did have our luggage."
Cons: "We arrived 4 hours late, on a different flight. The second flight left 1 hour later than scheduled."
Pros: "Tv on flight with good movie selection"
Pros: "excellent atention"
Cons: "Very uncomfortable!!!!!!"
Pros: "Crew was very nice, twice beverage this is good but I miss the cacahuates japoneces."
Cons: "Airplane look little old , clean and comfort, but sound a lot when departing... that is creapy Checking was slow only 2 people"
Pros: "I was really impressed with the friendly and efficient service from Aeromexico. First time flying them and really appreciated the experience - so much better than the service on US airlines."
Pros: "Food, entertainment, leg room much better than any US airline. Crew is smart and efficient."
Cons: "They didn't make announcements at the gate, no last call for boarding, etc. They also changed my departure time out of Lima, which caused me to miss my connection in Mexico City and caused a 5 hour delay."
Pros: "Puntualidad y Servicio."
Pros: "Good seats - boating was smooth- crew was attentive"
Cons: "Earphone were garbage- seat didn’t recline enough- food was atrocious- cold ham/cheese sandwich for the entire flight"
Pros: "Keep some muslim food"
Cons: "Must know that muslim people never eat any kind of pork meat. I was really hungray during the flight"
Pros: "Comfortable and service was great!!"
Pros: "The comfort during the whole flight is remarkable"
Cons: "no comments."
Pros: "Conforto das poltronas. Mesmo na area mais simples."
Cons: "Comida, pois nao da pra comer feijao preto no cafe da manha junto com omelete, sistema de entretenimento que nao funcionou por quase 3hs. A equipe tambem parecia nao querer atender os passageiros."
Cons: "The flight was delayed over 2 and a half hours, missed our connecting flight in Mexico City. The in flight entertainment stopped working half way through the flight, didn’t work again. Bad customer service, didn’t even apologize"
Pros: "Food offered on our flight"
Cons: "No one knew where our gate was because the monitors only said terminal C. The gate was not mentioned until 30 mins before our flight. We didn’t like how we had to take a bus which they packed us up like sardines to take us to go up to our plane. Our plane seats had no leg room whatsoever and it became more crammed when the person in front of you put their seat back."
Cons: "The airline"
Pros: "The crew was really nice"
Cons: "The plane does not have any entertainment"
Pros: "Best seating I've ever had flying coach on a long (8hr) flight. Boeing 787, great airplane! with the exception of the awful food, great flight."
Cons: "bad, bad food. terrible chicken dinner, even worse pasta, no salt and pepper, a bun that tasted and looked dried and tasteless, no butter."
Pros: "Crew was nice and friendly."
Cons: "went to Cancun and out of the four flights, only had in flight entertainment once. Ac was barely working and in terms of beverages it was only coke, sprite, water, coffee or juice. Seen better selection on every other airline I've flown in. Seat cushion barely there."
Cons: "Poor communication about serious delays."
Cons: "I was told at the check in counter that I had to pay for baggage even though I had made the trip from Chicago to Santiago via Mexico City ten days prior and was able to check two suitcases without having to pay for baggage. Also, both of my suitcases were damaged during this flight."
Pros: "Selection of Mexican Movies"
Cons: "They should leave you peanuts even if you are sleep!! Hehehe lol"
Cons: "Them sending us an email two and a half months after we made the reservation to change the outgoing flight causing us to have a six hour leftover."
Cons: "My luggage was lost and no one from Aeromexico wants to help."
Cons: "Gate assignment was not released until 15 minutes before flight. Flight was delayed one hour. Then it was delayed on run way 45 minutes."
Pros: "Great staff and comfortable aircraft"
Cons: "When a flight is scheduled for a customer, connecting flight to another country, I highly recommend you all give customers with at least two hour layover. I missed my flight because I was not informed I would have to grab my luggage and recheck them. This is a nightmare!"
Pros: "the food the crew"
Cons: "the tv options were freezing up at times"
Cons: "Missed connection No reebooking done by klm no hotel voucher no taxi voucher very bad ground service in MEX"
Pros: "the only good service is the way the crew treats you"
Cons: "All the flights in on the round trip were delay. on the first flight going to my destination, the airline switch gates twice. the seat on the plane were uncomfortable. had to get back massage once i got home. on my way back to new york. A 80 minute layover in mexico city turn into a 230 min layover."
Cons: "gor diarhea TWICE within the same week from two different AEROMEXICO flights who seved LALA yogurt which was tainted and not propertly refrigerated TWICE shame"
Pros: "Eventually I arrived home."
Cons: "Landing on time but waiting almost 2 hours on the tarmac waiting for an open gate at LAX with no drinks or access to bathrooms."
Cons: "No urgency when boarding plane in Mexico so we were automatically 30 min delayed. Flight was overbooked and the flight attendants chose to deal with the issue right when the plane should have been boarding. No AIr conditioning on entire journey from GDL-LAX. Sat in Tarmac for about 10 min additional without air conditioning due to no gates available for our flight."
Cons: "I lose my flight because they decided to close the boarding time before hand, because they said they had to transport all the people through bus to other place. They made me pay for the whole ticket again and didn´t recognize it was their fault. I found in the airport several people from different destinations, that it happended the same thing to them. So I think the airlines is a scam. They do this so that people have to repay again their ticket, and the worst part is that they have few flights per day so people have to wait for the next day to fly....its better to take a connecting flight through Miami or Houston and absolutly choose other airline!!!!!!!!!!"
Pros: "The crew was better on this flight."
Cons: "It was an old plane and the seat were very uncomfortable."
Pros: "Had food"
Cons: "-CARRYON is limited to 10kg -Online check-in requires additional check-in at airport -Mexico city airport is poorly laid out and finding anyone willing to help tell you where your gate is practically impossible. -gate announcements for transferare made 45 minutes prior to takeoff. - have to go through Mexican customs and security for simple transit/connection"
Cons: "Very old plane which was less than comfortable. Obsolete entertainment, even in bussiness class."
Cons: "Food service was awful. They ran out of options and only had one choice by time got toward middle /back of the plane. This happened both ways. So if your seated toward the rear bring your own food and snacks if needed."
Pros: "Food was extremely good for economy & professional & experienced cabin crew."
Cons: "747 showing its age!"
Pros: "ON time Flight"
Pros: "The staff was amazing. Took care of the flight well."
Cons: "The seats that I purchased were “premium economy” the only thing premium was the price I have flown premium with other airlines and there is a difference in leg room and seat size. There was none on this flight. The seats were the same size and room as regular economy. Not what I paid for. I will never fly BA again."
Pros: "The crew were all nice."
Cons: "Aircraft VERY aged--NO charging ports?! Entertainment screens tiny and old touch screen interface, slow to respond. Remote control on arm rest=accidental volume changes and such. Do NOT get the veggie pasta, it's terrible. Overhead bins do not hold large bags correctly."
Pros: "Yes.. crew was awesome.. Wish they did not charge us for drinks the second time around"
Cons: "Free drinks throughout the entire flight"
Pros: "The aircraft seemed new or renovated and it was fairly clean."
Cons: "The crew was talking with a passenger at the end of the corridor while laughing very loud. This caused many passengers to wake up from their sleep or just disturb them from their reading. Instead of telling the passenger to keep it down they were all cracking jokes to each other while the whole cabin could hear them."
Pros: "The crew was very helpful in adjusting my flights. The lack of information on passport policies from kayak have made me disappointed on this company and I will not be using it or recommending it in the future. I had to spent over 300$ in hotels and gas to get to Miami to obtain a new passport."
Cons: "The booking services that kayak offered were not helpful at all. When I booked my flights to Spain the website should have alerted me that I needed a passport with an expiration date of over 3 months. Kayak should have information on travel policies to the countries they offered flights to."
Pros: "Customer service of the in flight crew is absent."
Pros: "We had two seats alone on the side, in row 51(!), with plenty of room and easy access (but not too close) to the loo. The Boeing 747 has aged well and was a bit more comfortable than the 787 Dreamliner we took over to Europe."
Cons: "Only downside was the clunky seatback entertainment screen, which probably looked bad 20 years ago when they put it in."
Pros: "Getting water offered frequently"
Pros: "Provided vouchers for being bumped"
Cons: "Airline over booked and we were the lucky couple to be bumped off due to their business decision to over book!! Not a nice way to end a vacation in the Outer Hebridies"
Pros: "The crew was excellent and the food wasn't bad."
Cons: "I'm a tall guy so I always complain about the cramped seats."
Pros: "The flight attendants were polite and efficient. The flights were on time. Easy check-in."
Cons: "Our return trip was "cancelled"__ However, we were bumped and rescheduled to fly Sunday and given no options. So, the return flights definitely put a damper on our overall experience with flying BA. Hopefully, customer service will do the right thing in the end."
Pros: "Very little"
Cons: "Crew, ground staff, courtesy, service orientation all hugely lacking."
Cons: "Checked-in baggage got mishandled and haven't got any response from British airlines after 24 hrs of complain filed."
Pros: "I arrived safely and on time"
Cons: "Audio plug for my seat was broken, but I slept so it worked out Kay."
Pros: "Crew was friendly."
Cons: "I understand that airlines want to cut back where ever they can, but I have a hard time believing that you cannot swing a bottle of water and a sandwich. Oh BTW beware of their new “security” regulations. So I had a bottle of perfume in my carry on, only about a quarter maybe a third left in a 100 ml bottle. Guess what, it is not the amount of liquid you have in it, it is the amount the bottle can hold that matters. Needless to say they confiscated it."
Pros: "The crew was very attentive, serving food, drinks and water very often"
Cons: "BA made me place my laptop and Ipad in the checked bag, preventing me from working on my computer for the next 20+ hours until my final destinations. Ridiculous policy! Very rude immigration and security people at Riyadh, I realize this is not BA's fault, but it was very annoying. Second level search of my carry-on bags at the gate very invasive procedure."
Pros: "Air hostesses were good"
Cons: "Poor food, and very little of it is given. poorly run airline. Too many unnecessary rules that don't apply to any other airlines that they claim to be in the name of security. Will not fly again."
Cons: "Very big delay!!!"
Pros: "Most things"
Cons: "Luggage took forever to be delivered in Newark--one of the longest waits I've ever experienced."
Pros: "On-time/early arrival, relatively communicative staff who also provided timely service. Bags delayed upon final destination."
Cons: "Seating became uncomfortable after so many hours. Boarding times long. Staff was at time over the top with their checks."
Pros: "Long wait between flights"
Cons: "No snack."
Pros: "The flight was very good; however, two hours is barely enough time to make the transfer from Terminal 3 to Terminal 5 znd pass through security. The short transfer time creates unnecessary stress."
Cons: "There was no food."
Pros: "orderly boarding"
Cons: "seat assignment"
Cons: "The flight status erroneously showed it to be "Cancelled""
Pros: "Flight arrived early at destination. Movie and TV options were. good. Crew was fine."
Cons: "Ran out of dinner options early. Screen for entertainment was small. Boarding area in London is away from bathrooms and shops so once you are screened in, you're trapped until boarding."
Pros: "I was able to sleep without being disturbed."
Cons: "My flight was delayed 4 1/2 hours"
Pros: "Could not watch any movie on business class again thanks to BA falling apart old aircraft and entertainment system with defect -- this time on both video and sound."
Pros: "Appreciated how one of the stewardess handled some really over the top, needy and entitled customers sitting to my left. They were seemingly giving her hell every time she came around for this and that."
Pros: "Flight was not even half full which made it extremely comfortable because there was an empty seat by me."
Pros: "Great staff, always polite and welcoming. Boardiing was simple."
Cons: "Flight was delayed, although we are given a reasonable reason, leg room is always tough for me, I'm 5'11" 1 star for food and entertainment because there was none on this flight."
Pros: "Service and food"
Pros: "announcements made by the pilot about weather and the flying conditions and travel time were very good."
Cons: "the plane was delayed and the check-in person gave me a different time for when the plane would leave vs what was on the boards. i was lucky that i did not listen to her or i would have missed my flight."
Cons: "They didn't have complimentary water on a 3-hour flight from Rome to London so I bought a small water for £1.80. Compared to KLM, which served organic and free range food, even on a much shorter flight, British Airways doesn't hold up."
Pros: "I like everything ,because the way they treating me and I was feeling very comfortable . Thank you very much ."
Cons: "I coul not say anything that U did not like."
Cons: "Offer larger seats like United Airlines. For a few dollars you can upgrade economy to economy plus which offere 6 inches more leg room."
Cons: "The fact that even water is for purchase is disgraceful"
Pros: "There wasn't any food or entertainment offered since it was a short flight. Drinks were available for a fee."
Cons: "I think you should be offered water without a fee on all flights that last over two hours like this one."
Pros: "Clean cabin and crew's friendly attitudes."
Cons: "Finally got it 20 mins before touch down but the cheese was still freezing cold! That's amazing! The crew would rather enjoying coffee and talking instead noticing the call for help. Coffee served with a loosing lid and ended up spilling out."
Pros: "Comfortable flight. Loved the free movies!"
Cons: "We races to get to the plane from connecting flight that was late getting in. Then we sat on the plane 2+ hours duew to tire needing replaced, then the air was not working so it was terribly hot and stuffy, then the movie system was not working. Wish we could have gotten off plane during delay. Long flight to begin with, sitting for 2 extra hours was not fun. With all that being said, I am glad they took care of the issues and that our safety was first. Once we got in the air, a very good flight!"
Pros: "The crew was very friendly and the captain did his best to make up for a delay"
Cons: "There was a bit of stress during boarding with people unable to find luggage space - and at least one verbal argument between passengers"
Cons: "Wheelchair assistance was not provided to both the passengers , even though it was requested during reservation. Baggage was lost and did not make it to Bangalore"
Pros: "Spacious seating."
Pros: "Large, generous leather style seats. Snack was a half-baked buttered up ham & cheese croissant (don't expect french quality, it's sustenance only) Crew was wonderful with fixing us a tea & shortbread when we asked for it while on ground"
Cons: "Heavy fog on London pushed my Nice-Heathrow 2h back. They knew about it yet, let us board the plane more or less on time. Once on board they told us we'd stay on ground for 2h, and if anybody wanted to other plans on this new years eve, they had 5minute to get off the plane. I had only 2h transfer time in Heathrow and asked if I got off if I could be rerouted through another hub. The stewardess had no clue, but said this is usually dealt from London and they have more options there, so I staid in plane. It would have been better to know that in terminal where wifi was available and we could have BA customer service give us individual attention."
Pros: "Great food."
Cons: "Not much space for a long flight."
Pros: "The flight crew was very courteous and helpful, and made the entire experience very pleasant."
Cons: "The boarding process was a bit confusing. We were that the gate closed at a certain time, but there was no information when you were waiting at the gate at that time. Once boarding started, it was confusing as to which line you should wait it."
Airlines flying from Alberta to Puerto Vallarta have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Alberta to Puerto Vallarta
Masks required on board, masks provided on flights from Alberta to Puerto Vallarta
Social distancing seating
Middle seats unavailable to book on flights from Alberta to Puerto Vallarta
Testing for antibodies, testing for symptoms for flights from Alberta to Puerto Vallarta
Waiving of change fees. Search flexible flights from Alberta to Puerto Vallarta