Daily cleaning, installation of cabin HEPA filters on flights to Salem
|August||Best time to beat the crowds (3% less expensive on average)|
|December||Most popular time to fly (10% more expensive on average)|
Average price round-trip
|C$ 420||(avg. price over the last 2 weeks)|
Good deal round-trip
|C$ 218||or less|
Good deal one-way
|C$ 152||or less|
Air Canada and United Airlines have waived their change and cancellation fees on flights to Salem. Confirm policies on booking site.
You cannot fly directly to Salem. KAYAK recommends you fly to Boston Logan Intl (BOS) (19.4 km from Salem). From there you can rent a car or get a taxi.
The closest airport is Boston Logan Intl (BOS) (19.4 km). KAYAK recommends you fly to Boston Logan Intl.
Boston Airport is 19 kilometres from the centre of Salem. View on Map.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights to Salem.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Salem is likely to change within 7 days, so travellers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Salem with an airline and back with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Salem up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Cons: "3 hour delay. No internet on flight working. Little to no food available."
Cons: "I had booked my flight to take off at 2:30 PM, but when I checked into London Gatwick, my boarding pass given was 7:30 PM. Of course there's no Alaska desk so I couldn't ask anyone there. When I got to Vancouver, they said they weren't sure why I was bumped, but there were seats left on the plane. However, I had to go to the gate to change my flight because I had a checked bag. Got to the gate, and of course, it was sold out. And they told me they weren't sure if the 7:30 PM flight would be taking off. So I grabbed my bags, made my way via train/bus/hitchhiking across the American border where my dad picked me up. Never got a single reason why I was bumped in the first place."
Pros: "smooth, quiet flight, as comfortable as a red eye can be in economy. i like that they bring you water and are accessible to give you more whenever you need it."
Cons: "The new seat backs are very uncomfortable to put your head against"
Cons: "Should announce to download Gogo entertainment app before we get on the plane!"
Pros: "Crew was nice, checkin was fine, flight was good, food was reasonably priced for Economy, tablets given out to passengers with movies, etc"
Cons: "2 hour delay leaving Boston and 2 hour delay leaving Seattle"
Pros: "Good leg room"
Cons: "No blanket, pillow, entertainment, or real food for a cross-country red eye. was my first time flying and was disappointed."
Pros: "The crew were friendly and seemed happy."
Cons: "The seats didn't recline. We were moved to an over-wing exit, and the seats don't lay back there. In fact, it looked as though none of the seats in Economy could be reclined. This was an awful discovery on an over-night flight. The plane was a Boeing 737-900, which seemed like a new, clean and quiet piece of equipment, but Economy had Recaro seats that were fixed in the upright position. I'll try to avoid this in the future."
Pros: "On time."
Cons: "Wish there was a direct non stop flight to SMF from YVR"
Pros: "Small plane and short flight. Not too much to expect other than get there on time which they did"
Cons: "No complains"
Pros: "The staff was nice."
Cons: "Cramped seats, chicken sandwich was mediocre, and I would have appreciated a free movie player for the 2 hours delay, but the 75$ will make up for that."
Pros: "Crew only good part! Really amazing crew!!!! Entertainment wasn't horrible"
Cons: "Worst airplane! No room at all!!! Flying year round and to date one of the most uncomfortable flights"
Pros: "Flight attendants were quick and efficient during a medical emergency."
Cons: "We had two hard landings (in Seattle and again in Ontario - same crew) and hit turbulence coming in toward Ontario that literally forced a flight attendant to her knees in the aisle."
Cons: "No leg room"
Pros: "All flights were on time"
Cons: "Seat assignments differed from what i had requested. Boarding process was very slow. Seats in planes were very cramped. No entertainment. No snacks other than basic beverage offering. Felt like a cattle car."
Pros: "Nice ppl and comfortable plane, great service all around"
Cons: "Delay on the front in. When we finally arrived in Seattle, they didn't even have the jetway pulled up due to a miscommunication. This required many more minutes of waiting."
Pros: "From the check-in to in-flight everyone I met from Alaska Air was friendly, competent and responsive. I was especially grateful that so many people from the airline care about recycling and preserving the environment. That is so rare in airports."
Cons: "Entertainment? I was happy to listen to podcasts on my phone and read. I was not particularly interested in paying $10 so I could watch tv or movies. Not a complaint, but also don't ask about my rating for entertainment when you don't really provide it."
Pros: "Timing was perfect! Wheelchair help was prompt!"
Pros: "The overhead bins seemed to have more space than usual for non-checked bags."
Cons: "Boarding was delayed and the flight was late. This was already an evening flight, so the delay meant that I missed the last public transit train once I was home and had to pay for a cab."
Pros: "On time boarding, on time departure, frequent updates by captain during flight."
Cons: "No "back of seat" TV's. You were given the option to rent a tablrt for the flight but even when doing that, they reclaim it 30-45 minutes before the end of the flight. On a cross-country, non-stop long flight it would be nice to have the TV's at all seats. Also, with the rented tablet, I was unable to track where we were or follow our progress (as we can with the in-seat TV's). Lastly, on a long-flight, they should have been better stocked. During their second trip to offer food for purchase they were sold out of many items - very limited options at that point."
Pros: "My snowboard didn't make the connecting flight, customer service had it delivered to my house the very next morning."
Pros: "Great service"
Pros: "Flight was quick with wonderful views of the San Juan islands"
Cons: "content with everything on this flight."
Pros: "Great customer service! The crew was super patient with me and a flight issue I had"
Cons: "I never like the drinks offered on a plane."
Pros: "The flight was quick and we arrived early. I had more seat room on this flight than on intercontinental planes. Very smooth landing, one of the best."
Cons: "No beverage service of any kind--trip was too quick!"
Pros: "Delayed an hour and half due to maintenance issues. Changed gates twice!"
Pros: "arrived earlier"
Pros: "I picked that flight because it was the only direct flight that fit my schedule. Wish I could take JetBlue."
Cons: "Seat is so small and uncomfortable. Flight attendant somehow only offered the two guys next to me the whole can of soda but just ignored me. I found it very odd. She had many cans of coke...It's not that I care about a 50 cents of a soda but I felt totally discriminated. I don't want to pull the minority card, but just didn't make sense to me when she did that. I know it's tedious but it really hurt my first experience with this airline. I will avoid flying with them in the future."
Pros: "Got home"
Cons: "Turned around 20" in flight, and board a new plane. Therefore arrived 2 and 1/2 hrs later than scheduled. As recompense they give a $100 discount on next flight, which will probably never be used as they have so few flights from Boston. Practically not a useful thing for me."
Pros: "Short flight"
Pros: "Nothing. Our trip was changed without notice."
Cons: "We originally booked our flight back from Maui because it had a 13 hour layover And we were visiting our friends in Seattle for the day for their housewarming party. Well much to our surprise we get to the airport in Maui to leave and by sure luck because we had to get there early for our rentL car return , realized our flight was boarding in 30 minutes. It got bumped up by 4 hours with absolutely no notification. Also our nice long layover that we had purposely planned was now only 4 hours. So not only did we almost miss our first flight but we had to miss our friends party. We were never notified. I checked my spam mail, junk mail, and regular Mail. Alaska airlines did nothing for us as far as compensation for our aggravation. We usually love using kayak but if this is what will be happening from now on we will be taking our business elsewhere."
Pros: "the flight was so short that nothing mattered but it was still a good flight."
Pros: "It's short flight it's ok. Not applicable on entertainment and food"
Pros: "Excellent flight crew"
Pros: "Everyone was very kind and courteous to me. I felt very comfortable and respected."
Cons: "My checked bags were not handled very well. I had some broken items when I reopened them at my destination."
Pros: "Too cold!"
Pros: "The crew was great, the plane clean. Took off on time, landed on time. leg room was decent. Seat profile is thinner with a hard foam, not uncomfortable but different, this is what improved the leg room."
Cons: "This was a redeye with 180 or so other people. The guy in front of me had his seat back all flight even when the crew said raise the seat backs for takeoff and landing. Seats were difficult to sleep in, head rest while adjustable is thin and gave no real head support, at the end of the flight my neck felt like it had whiplash. No food, on a 5+ hour flight, it was overnight, but the seat head rests made sleeping difficult."
Pros: "Ease of boarding and friendliness of crew"
Cons: "lack of leg room"
Pros: "Window seat; frequency of being offered items"
Cons: "Person in seat next to me basically was touching me the entire flight"
Pros: "Staff was wonderful, flew coach so slightly cramped but it was as expected excellent service fit great value."
Pros: "The flight attendants were wonderful."
Cons: "They ran out of hot meals."
Pros: "Good flight overall. I will continue to choose Alaska airlines when available."
Pros: "I'm used to most North American carriers treating me poorly. Seating zones increase the stress in everyone and are dehumanizing. Alaska seats primarily by seat number, which makes boarding more efficient and equitable. All of the staff are friendly and it was a great experience in general."
Pros: "arriving early! Thank you tailwind."
Pros: "The flight attendants handled the medical emergency on flight, exceptionally well. Even though he didn't look too good they managed not to redirect the plane and get us to Boston a little early. He was in great hands, as he looked almost totally better by the end of the flight. I've never had a bad Alaska flight, this was just an unusual one"
Pros: "Over all great"
Pros: "The crew before boarding was especially helpful!!"
Cons: "The onboard entertainment was broken"
Pros: "On time, great service, beautiful flight, reasonably priced!"
Cons: "Nothing to complain about! Can't wait to go again!"
Pros: "My 86 ye@r old mom had to worry because she wasn't permitted to check in on line. This was true on both coming and going."
Pros: "Fast boarding the plane! Great snacks! Great flight attendants."
Cons: "We sat in the plan for 45 minutes before taking off and arrived 20 minutes late."
Cons: "This flight never happened bc they didn't have a captain for the plane. Not a delay - not maintenance issues - just didn't have a captain so sorry your flight is cancelled. Ridiculous"
Pros: "Seat assignment very comfortable!!!"
Pros: "Nice crew, comfy seats, easy flight"
Cons: "Sudden gate change. Seems like it was a little last minute, but the boarding team handled it pretty well."
Pros: "Staff were nice."
Cons: "Plane was too tight, felt cramped. Child behind me, continually kept kicking my chair."
Cons: "We were delayed for an hour because the trash can did not fit. Delta couldn't find the correct fitting trash can so we had to sit there (on the plane) until they found one."
Pros: "The crew were very professional"
Cons: "All was great"
Pros: "The flight and gate crew were absolutely professional and I appreciate them."
Cons: "The entire "seat assignment at the gate" scheme is preoccupying, to say the least. I've flown Delta because of convenience and its embracing some of what technology has to offer (mobile boarding passes, for instance). I was able to do so last year, but not this time, which is disappointing."
Pros: "The crew was aceptionally friendly and nice"
Cons: "Nothing bad to say grate crew grate flight"
Cons: "This flight was probably great but I was not on it"
Pros: "Short flight just snacks. Was able to get a seat on standby for an earlier flight cutting my total travel time down by a couple hours. Very helpful gate agents"
Pros: "Snack choices updated aircraft"
Cons: "No entertainment options"
Cons: "There was a kid screaming on both flights and t was not a good time"
Pros: "Clean and good size sears"
Cons: "Slow boarding, crew tires and it showed, pretzels no nuts,"
Pros: "Efficient hop to Boston"
Pros: "Modern plane from ATL to BOS. On board games were a fun distraction."
Cons: "The fact that booking with kayak wouldn't let me pick my seats and traveling with 2 kids under 4 it made it very stressful trying to figure out how we could sit together or even the same end of the plane."
Pros: "Free entertainment and free food was unexpected and very welcomed, especially given the trend of charging for more and more features."
Cons: "The tsa is worthless"
Pros: "aircraft is very clean. faster than imaged. the most impressed thing is it has a variety of entertainment programs."
Cons: "The plane was delayed by more than 3 hours due to "weather problems" earlier in the day. Delta did not permit re-booking to flights that left JFK for Boston earlier, even tho there seats available, instead insisting that we had to wait for our assigned flight. Small snacks (regular Coke, no Diet) did not really compensate well."
Pros: "Easy flight. Plane and crew were fine"
Cons: "It was a short flight but no entertainment on this plane."
Pros: "We flew a plane that had 2 row seats. I booked that for my daughter and me as well as seats ahead of an exit so we would have no one behind as. Great seats and they reclined quitea bit. We were very pleased."
Pros: "Very professionals"
Pros: "Plenty of entertainment options Frequent meals and snacks Attentive service from flight crew"
Cons: "Boarding process was slower than anticipated One of our bags did not make it"
Pros: "Everything went smoothly."
Pros: "Easy boarding. Due to bad weather they kept us well informed. One hour late but not their fault."
Cons: "A little chilly in the waiting are."
Pros: "Exceptional flight staff -"
Cons: "Smooth and easy"
Pros: "Cabin crew was wonderful. The food was exceptional."
Cons: "The infotainment system was a little spotty."
Cons: "Boarding in LA was. Mess"
Pros: "It was my husband's birthday and the stewardess (red dress, long brown hair) went out of her way to make him feel special by bringing champagne, cookies and even chocolate once we were getting off the plane. I was very touched."
Cons: "The guy next to me was kind of smelly but was very nice."
Pros: "Everything about the flight was great. We boarded and took off on time. I have no complaints."
Cons: "No complaints! I had a perfect diet coke and pretzels while I watched tv."
Cons: "The fact that my flight was delayed for the second time in the past week"
Pros: "I'm surprise that Delta airline serves free dinner for domestic flight, which is definitely a compliment. I would travel with Delta airline again"
Pros: "Pilot got us back safe through some bad turbulence, the flight was shaky from start to finish. They gave extra snacks, were attentive to any needs. Would definitely trust Delta pilots again. Also with this being a connecting flight, it was nice that the group of five I was in was given an entire row to ourselves."
Pros: "Flew delta a few days ago and this wasn't an issue but you've gotta do better on the wifi and tv front. Part of my decision to fly delta is entertainment."
Cons: "Wifi was too slow to stream (audio only) a live sporting event. No satellite tv for the entire flight with no announcement - I had to ask the crew twice what was up."
Pros: "Good flight, professional people."
Pros: "Lots of seat space even in economy, I felt very comfortable and not cramped on my flight. Food was decent and flight attendants were very attentive. My flight was kind of an outlier experience as someone on my flight fell very ill and needed immediate medical attention. The KLM employees on board did a very good job of taking care of the situation and making sure everyone else on board still had a calm flight experience."
Cons: "My connecting flight was scheduled too close to my landing time."
Cons: "No TVs for int'l flight, disorganized and chaotic boarding process, limited snack options"
Pros: "Bulkhead seats - logos legroom"
Cons: "Very long boarding process - security checks and a long walk from connecting flight"
Cons: "No tvs."
Pros: "Entertainment good. Service good."
Cons: "Disembark a disaster with broken jetway"
Pros: "Crew was friendly."
Cons: "Seats are uncomfortable. Very little legroom."
Pros: "Delayed flight so water and snacks distributed before the flight"
Cons: "No issues"
Pros: "On time departure and arrival."
Cons: "Cramped! Cabin crew not particularly friendly."
Cons: "Several hours was added to my travel day when my Calgary to Seattle flight was cancelled and I was rerouted from Calgary to Vancouver to Seattle. It seems to me that if an airline initiated change that significant occurs, I should have an option given me to change my itinerary."
Pros: "Great stewardesses, good food"
Pros: "We had 35 minutes from landing in MSP to takeoff for BOS. We came in on gate C20 and our departure was for C5. The gate person could not confirm the gate so we hailed a vehicle to take us. The driver added 2 more to our cart which slow us down appreciably. We got to the gate and they hadn't started boarding. My wife went to the Ladies Room and I walked over to the desk. The boarding flight was going to LA!! Our flight was going out C11! I had to ask a woman to go into the restroom and yell for my wife to get moving! We made it but I don't know how. Typical Delta!!!!"
Pros: "I love the lounge, the free drink, and the snacks. The free drink ad lounge are why I choose Porter."
Cons: "Flight attendants are polite but can be slightly intimidating. I asked if my flight attendant had a pen I could borrow for my customs card, and he seemed irritated at the request. I think they should decline requests in a more friendly manner."
Cons: "40 minute delayed boarding. No big deal though"
Cons: "40 minute flight delay with clear weather conditions"
Pros: "The porter lounge in Toronto offered complimentary snacks, coffee, tea, bottled water, and a few varieties of soda. If you wanted something a bit more there was a mini food cafe to supplement what wasn't offered in the complimentary area. Free wifi, and ample seating made the wait for a flight bearable."
Cons: "Although the wifi was free it was limited to non streaming sites. No Netflix while you wait."
Pros: "Flight was on-time, the aircraft was clean and staff were pleasant."
Cons: "I found the bathroom to be very tiny even though I'm only 5'5 and 122 lbs."
Pros: "Efficient staff, comfortable seats, free snack and beverage."
Cons: "The departures lounge was over-crowded. Many people were sitting in the ground, and it was difficult even to find a place to stand out of the way."
Pros: "Flight was cancelled and after 5 hours of stand by I had to book different flight."
Pros: "the food is better now"
Cons: "the planes are too small"
Pros: "Always enjoy flying Porter Airline. Friendly staff on the ground and in the air. Hospitality lounge is a very nice treat offering beverages and snacks graduit!! In flight beverages such as wine or beer also offered at no charge."
Cons: "Delay in departure"
Cons: "Flight was delayed 45 minutes, and not enough seating."
Pros: "Staff were friendly and helpful with the situation and delay"
Cons: "The seats feel old and have a lot of wear in them. The plane does not seem clean. They joke about the fact that the delays happen often and they update delays very slowly."
Cons: "b/c i booked (at the recommendation of kayak), my flight was cancelled and i was refunded by airline. My return trip was not returned to me."
Pros: "Great crew ... friendly and attentive."
Cons: "Nothing negative to say."
Pros: "Timeliness & Efficiency."
Cons: "Lack of intetests at the lounge."
Cons: "The flight was impacted by a 5 hour rolling delay. That meant it was not possible to take the connecting flight. So options were to stay in Toronto or return to Montreal airport 2 days later to get on the same flight. They have no arrangements with other airlines to get you on their plane at the same fare. You may save money on this airline, but, you better have schedule flexibility. We had a similar issue on the flight to Montreal. Will never fly them again!"
Pros: "Cancelled with no explanation and a very last minute email notification. No compensation provided or lodging. They just booked me on a flight two days later! Unbelievable. I will avoid flying with them ever again."
Cons: "Cancelled with no explanation and a very last minute email notification. No compensation provided or lodging. They just booked me on a flight two days later! Unbelievable. I will avoid flying with them ever again."
Pros: "Johnathan at the gate was very informative and gave us information. But it was very obvious how unorganized the company is run."
Cons: "We were delayed going from Newark to Montreal (both legs), as well as Montreal to Newark. The reason given for the delays was "there is an international pilot shortage" by a Porter gate women, meaning that Porter books more flights then it has hired Pilots. Probbaly one of the most unorganized and unprofessional business models in the industry. The lounge does not even have food for purchase, the refrigerator shelves are empty and no where to go get food. Has been an awful experience."
Pros: "Got a seat up front didn't have to walk much. after forgetting to pre-boarding they did a good job of getting me on board."
Cons: "Flight was very late. I was in a wheelchair and should have been pre-boarded. Had to wait a long time getting thru immigration."
Cons: "Flight was delayed for six hours causing many customers to miss connecting flights, customers were rudely handled. Porter staff were extremely unhelpful. Customers were verbally attacked when asking for help and several walked away in tears."
Pros: "Toronto City airport is a convenient place to connect and Porter makes the experience nicer with a very good waiting area/lounge. Porter flies small planes but the seating is far more spacious than on the major carriers. I actually had legroom to spare whereas my knees are usually crushed on other airlines."
Pros: "The seats were comfortable. The check in process was good, attendant there was friendly and helpful."
Cons: "It was hard to hear the employee shouting out which rows were able to board. We couldn't get close enough to hear and they didn't have a microphone or loud speaker. The flight attendant who was working our flight was very abrasive and rude. We were asking if there was any additional bag storage and she said she didn't have time to help us."
Pros: "Porter was very prompt on their loading and take off. Complementary wine and beer in delight was a bonus. Complementary beverages and he mix was a nice surprise during my layover as well. Their waiting area was large, adequate in seating and comfortable."
Cons: "The bathroom stalls at the waiting luge were small. You can barely fit your luggage in there with you."
Pros: "The lounge at Billy Bishop was lovely, and thee flight attendants are very pleasant."
Cons: "My flight was delayed because they said there was something with their fuel, and my connecting flight — which Porter told me would be held for the many of us relying on it — took off 10 minutes beforee we got in."
Pros: "There was a delay on my first flight with a very short layover and everyone I talked to helped ease my worry that I'd miss my flight. They ended up prioritizing us through security and holding our connecting flight back until we got on."
Pros: "Free espresso in waiting area"
Cons: "Flight delay. Hot plane. Small overhead bins. Dirty plane."
Pros: "in general it was fine"
Pros: "flight delayed, connection not possible, over 1 h waiting on phone to rebook! compensation minimal"
Pros: "My past 4 Porter flights over a few months have had at least 40 minutes of delays. They all also had the annoying pattern of announcing that the delay would be extended a few times, then saying no more delays, then not boarding until after the newest departure time while claiming no more delays. Toronto airport is cute but wifi is pretty bad and hasn't worked at all a few times. Recently gate area has been ridiculously overcrowded, people sitting all over the floor. Free food/drinks is nice but still very limited options and unsurprisingly people make a big mess of the free food area. Overall I prefer a large clean airports where wifi always works well and you can always find a seat for the 30+ minutes you wait for your flight."
Cons: "Wifi Crowded gate Delays Bad communication/dishonesty about delays"
Pros: "Easy and smooth boarding , considerate pleasent service , Nice snacks No entertainment on short 1:40 hour flight"
Cons: "Flight was delayed"
Pros: "-quick connection and lounge -having real glass to drink out of on the flight is a real treat"
Pros: "-quick connection and lounge -having real glass to drink out of on the flight is a real treat"
Pros: "Free snack"
Cons: "Porter flight was delayed due to wind at arrival airport but I was charged $135 for the late connecting flight?"
Cons: "Stairs in and out of plane"
Pros: "Walker's shortbreads in lounge! Pike's Place coffee was tasty."
Cons: "Confusing 'group' transfer from domestic flight to Porter lounge for US flight. Maybe the guide could carry a little sign that says "follow me!""
Pros: "We needed to change our flight plans at the airport. Never has it been so easy. Would recommend Porter to anyone."
Cons: "They double booked our seats. Another woman was asked to leave on an over sold flight. The flight attendants (not all) were rude and curt. While I understand that they have had long days but their job is customer service. We were talked down to multiple times."
Cons: "Flight was delayed and an earlier one with plenty of room the crew refused to book us on."
Pros: "The amazing recovery of my iPhone left in the seat pocket A huge thank you to the finders Helpfull in flight staff and checkin staff"
Cons: "LONG WALK IN AIRPORT FOR CONNECTION"
Cons: "There were some weird smells"
Cons: "HATED having to take a bus from the plane to the terminal. I had to pee really bad and it took forever. I'm sure there was a reason but it wasn't clear to me, and I was super uncomfortable and unhappy. But I'm not blaming Porter Airlines for that either."
Pros: "Friendly service"
Cons: "Couldn't change to an earlier flight without a charge"
Pros: "Glass !"
Pros: "Lounge and snacks at Toronto were great. Staff were excellent. Flight was enjoyable."
Cons: "Delays mainly. Flight from Toronto to Montreal was almost jeopardized due to lateness of first leg (Newark to Toronto). Understandably there was heavy rain that day. Return journey, (Montreal to Newark via Toronto) the connecting flight was delayed by an hour. In general, on-flight food could be more substantial, considering the time between Newark and Montreal."
Pros: "Small airport. Easy to find everything. Ferry ride fun. Staff did not seem happy to be at work nor did they smile or acknowledge me. I asked 2 staff questions and was barked at: red line! And was told to get into a line that was non existent outside of security."
Cons: "I asked if I was supposed to leave my luggage in the rack that was just outside of the plane because I saw that's what everyone was doing. I was told it was my choice but that if it didn't fit in the overhead I would have to come back out and put it on the rack. I was very dismayed when I got off the plane to see that I had to wait in the hallway for quite a while until my luggage appeared. It was a real traffic jam of people. I really wish I had put my luggage in the overhead. Also, minutes before boarding we were told to go and verify our passports. It was quite a rush to run to the other end of the room, wait in line and then get to the boarding gate. I barely made it back in time even though I had been waiting there for nearly an hour ."
Cons: "It was an hour late taking off"
Pros: "Like the complimentary lounge and good plane snacks. The crew was helpful and we were on time."
Cons: "The connection process was confusing. We were already at the gate we needed to be at but they made us go to a gate agent who simply walked us back to where we were originally standing."
Pros: "Seats were not cramped, plane was not full. Billy bishop airport is very easy to negotiate. Nice lounge with complimentary snacks. And they're even kosher!"
Pros: "very helpful flight attendant crew"
Cons: "The flight was delayed 5 hours, they kept us in the plane without air conditioner, only to change us to a different plane. Due to the long delay I lost my train and had to buy the ticket again."
Pros: "Choices of movies, in-flight service, kind flight attendants, comfortable seats"
Cons: "Mexico City is a very warm airport and both flights from there were delayed. The communications board showed on time and the only way to get the information was via web alerts with very limited wifi in the airport"
Pros: "We got in early, food was not bad."
Pros: "The food in this flight was pretty bad. I am generally able to eat pretty much anything, but only the chicken was any good."
Pros: "Once you aré on the plane everything goes very wel. The flight attendants are very nice and sweet. Food is pretty good. We had a great flight."
Cons: "Checking-in in Mexico City is crazy and chaotic. Nobody can tell you anything. The boarding computers don't work. Lines are huge. It's a bit messy."
Pros: "While flying it was good no delays or anything like that. The fly attendants were very nice."
Cons: "Check in was a living hell... I was in line for about 30 minutes, when I was the second to get check in. Someone came and grabbed all of us and put us in a different line and now we were at the end and in a longer line. Then when I was finally getting checked in the lady would not check in my bags because they were over for a few pounds I took the pounds out and put them in the other bag that did not have enough and even then she would not check in my bags. She wanted me to go in the back of the line. I already had my boarding passes all I needed was my bags to get checked in. So I asked to speak to the supervisor which then she immediately checked my bags but with an attitude."
Pros: "Because I booked through kayak who booked through priceline, I didn't get an email from aeromexico which apparently told me to be there 3 hrs early since supposedly they end boarding an hr before the plane takes off. The rest was the horrendousness that is Juarez airport.-- although I arrived an hr and a half before (very normal amt of time in any airport I've been in) it took me so long to figure out where to go and then get there that I ended up being 5 min late to boarding which starts 2 hrs before your flight. No refunds, no affordable flight change options and hrs of waiting in line to talk to different period to no avail. The wrist is that you know they overbooked the flight on purpose and made money. Had to buy a brand new ticket on the spot, but I certainly didn't get one from aeromex"
Pros: "Overall flight experience was very positive. The crew were helpful and attentive."
Cons: "Had booked this flight three months in advance expecting to keep a schedule that supported follow-on travel. Unfortunately I received an e-mail notification approximately a month prior to my flight notifying me that my scheduled flight had been changed resulting in a 4 hour delay. That delay caused me to miss my follow-on travel. The notification of the flight delay did not offer any compensation for any potential impact to travel plans. I will have to strongly consider using Aeromexico again."
Cons: "Once in Mexico problem started accuring the flight from Mexico to Oaxaca was a problem aeromexico wanted to charge my mom an extra $1000 doller on top of the 600 that I paid for the round trip ,just so she could leave Mexico city to aeromexico. My mom had to buy an aditona ticket just so she could get to Oaxaca from belta. Thanks to belta she was able to get to her destination. But now she has to tickets that I paid for that she can't even us. All in all I don't recommend this airline"
Cons: "My baggage got destroyed and they did not wanted to refund it. (I am not sure if it was the correct flight). I submitted a claim but thet rejected it."
Pros: "Although the plane was old, I found the seat to be very comfortable"
Cons: "Entertainment was pretty much nonexistent. Plane was old and legroom tight."
Pros: "Great plane with great service!"
Pros: "Entertainment on the long haul was good, no entertainment on the fight from Mexico City to La Paz"
Cons: "Multiple delays and gate changes"
Cons: "24hrs in advance, the flight was delayed over 6hrs"
Pros: "Enjoyable flight with great crew!!!"
Pros: "No complaint at all, I am very satisfied."
Cons: "Gate no printed on boarding passes. I understand that gate no are subuject to change, but at least it would point me on the Wright direction"
Cons: "Attitude of the Aeromexico flight attendants . No customer service skills . Rude and disregarding"
Cons: "Paying for luggage even with million Miler skyteam elite card. After paying for luggage then it didn’t come out on the belt and I had to get help to find it. Aeromexico should be avoided at all costs"
Cons: "El día miércoles arribé al aeropuerto Benito Juárez de la Ciudad de Mexico, dónde quise acceder al VIP LOUNGE de Aeroméxico ya que mi ticket lo compré para el servicio Priority y al llegar al Lobby del Lounge me negaron la entrada ya que me dijeron que debía pagar $25 para acceder ahí ya que no contaba con membresía alguna. Me parece una falta de respeto y mal servicio, ya que si uno paga por viajar en Priority es para gozar todos sus beneficios sin costo alguno. Me molesta ya que en la ciudad de Boston estuve en el vip lounge sin costo extra alguno, además tienen personal muy arrogante y clasista dentro del Lounge de la Ciudad de México"
Cons: "The flight was delayed for along time. One piece of luggage was missing and was returned with holes. In other words, destroyed"
Cons: "I lost days without my luggage and.trying to get it!!!"
Pros: "They are on tume, corteoyse, provide nice food and drinks, and I feel safe and well-cared-for in the air."
Pros: "Perfectly on time both ways!"
Cons: "Crew was less than friendly"
Cons: "FLIGHT WAS LATE FOR 1 HR 20 MINUTES"
Pros: "Our ~5 hour lay over in Benito Juarez airport was not good."
Cons: "Airport was very warm no AC. Crowded. Poor variety for sit down restaurants. They too were crowded and poor service and expensive."
Pros: "All other things working including air above my seat which was needed for a long flight."
Cons: "It was very frustrating to have WiFi available but not working the entire trip!"
Pros: "Very comfortable and clean lots of selections for entertainment"
Cons: "The boarding delay and having to go from terminal to bus and then Wait again and thenwalk with your bag up the stairs onto the plane"
Pros: "Comfort level was good"
Cons: "Flight attendants were not all that friendly, gave a bogus excuse for flight delay"
Cons: "I got kicked off my return flight, and had to buy an expensive new flight for the next day."
Pros: "The friendliness and professionalism of the AeroMexico staff is excelent!"
Pros: "the entertainment system isn't bad and you get a free headset"
Cons: "if you choose a seat in the last row, they will move you so that the crew can take breaks there and relax. I think its totally unprofessional to see crew eating food from first class right next to you, while you didn't even get a meal choice because you were in the last row. Also, some of them heat up their personal food which makes the cabin smell. If you had a mediocre pasta dish because there was no chicken left and then you start smelling chicken after, it's really not nice."
Pros: "we flew clase premier and really enjoyed it. there was cheese and wine to start, then a chicken breast with potatoes along with a courgette salad and then asparagus on the side. the movie selection was good, the seats were comfortable... we were very happy with it."
Pros: "First class was nice onboard the plane, but too tired to enjoy it since it was a 1am flight."
Cons: "The counters did not open until 10pm, only 2hrs B4 "the flight closed at 12 midnight), even though they say arrive 180 minutes early. The "SkyPriority" line was the slowest line. At the outset two agents weren't even helping guests. This was a very frustrating experience. Unfortunately, I had to pickup and recheck my bag and ended up waiting outside security for several hours because there was no where to drop the bag after passing immigration from my connecting flight. I suggest AM get another airline's baggage handler to recheck bags for early arriving customers so at least they can wait inside security where amenities abound."
Pros: "ease, no delays, friendly staff, free movies and especially getting treated to a meal on the flight! Wonderful!"
Cons: "Paying an extra $25 per flight to book our seats in advance!! :("
Cons: "Aeromexico did not offer alternative accomodating flights until I waited about 40 mins to take to a supervisor/manager. Then the agent I was dealing with suddenly called herself the supervisor. Only then she was able to put me on a 7am flight with 2 additional stops to make it home in the evening."
Pros: "The flight was comfortable, there was variety in the entertainment options, and there was a vegetarian food option (pasta) available without having to have requested it, which I always appreciate."
Cons: "I think the first piece of checked luggage should be included in the price of the flight."
Cons: "There was no air conditioning the whole flight. It was warm, this have never happened before."
Cons: "My husband’s wheelchair was returned to us bent and disassembled. The crew at Logan and the airline ground crew could see us struggling to put it back together and then to fix it but offered absolutely no help until the very end, when we had already gotten the chair to a workable state and help was no longer needed. The crew in Mexico was not helpful upon boarding either, I had to take my husband down the ramp because there was no one to help us. We had no such problems in our outgoing flights so were surprised at the lack of care and utter disinterest on the way back."
Pros: "Airline overbooked the flight."
Cons: "Airline overbooked the flight"
Pros: "Good service, decent meals. Good to very good beverage service."
Cons: "Changing planes in Mexico requires immigration, screen hassles,. I will fly direct to US next time. Terminal info was very poor. Delayed second flight had no gate info until last minute."
Cons: "No internet service available."
Cons: "Aeromexico's conditions of carriage allow them to cancel your flight rebook you days later with no liability. They pay no compensation for delays that last days . Take at your own risk, I learn the hard way."
Cons: "The gogoinflight internet service didn't work, despite following instructions provided. I was able to connect to wifi, but the server would not respond. As a result, I was not able to complete the work I needed to do."
Pros: "The crew on this flight was amazing."
Cons: "The seats, my Gawd...felt like I was sitting on marbles. And this priority board issue. Why say you have priority boarding and be the third zone???"
Pros: "nice and friendly"
Cons: "not enough English speakers to help around"
Cons: "Kayak diverted me to FlightNetwork, which charged me for the ticket but did not provide the ticket. I am seeking a refund."
Cons: "The flight got delayed an hour and the ladies never gave us at least a curtious call to let passengers know that the flight would be delayed and people had to constantly go ask about the flight and they also didn't let us know where to find our baggage at the end of our flight"
Pros: "All the movies And tv shows"
Cons: "The most uncomfortable chairs and a long boarding process"
Pros: "Meals provided on plane. TV on every seat, flight crew very good"
Pros: "The crew was excellent and the process was quick."
Cons: "I didn't like the fact that the flight was supposed to be an 1 hr and ended up being 2 hours & 20 min"
Cons: "Have they made the seats shorter and narrower? I op t ed for exit and extended legroom seating and I still felt cramped and constrained."
Pros: "Flight was easy. Attendants were OK"
Cons: "No funeral clothes.Daily medication lost.SO MAD"
Pros: "That the seat was larger than it would have been in coach."
Cons: "That the seat did not recline enough to permit me to nap without my head falling forward. (Who designed these seats?). And, the food was very nearly inedible - worse than out of a can. We took the time to reserve meals on-line, and then the flight attendant did not have our meals listed. Very slow internet (think old days, when we used to get on-line using a phone line). Overall, a very mediocre experience - it was "coach plus," not first class."
Pros: "Brand new plane, friendly and helpful staff. Smooth ride & short flight time"
Pros: "I volunteered to stay behind since they oversold the seats. At the last minute, they said they didn't need me. I was the last one to board with no overhead space. That would be the last time I volunteer."
Pros: "Boarding was efficient Flight crew were attentive enough."
Cons: "Due to the size of the aircraft (Embraer 175), plane is prone to moderate turbulence. Landing was a bit rough. This flight lands at a remote location in LAX (gate 44) which requires a 10 minute shuttle to reach the main terminal."
Pros: "MIA-BOS New aircraft, efficient boarding, punctual, friendly crew."
Pros: "50% empty. Left on time. Entire row to self."
Cons: "Arriving flight was delayed, resulting in missing our connecting flight. Shuttle bus to remote boarding location was also slow (due to malfunction/out of service vehicle?---no one explained, but we were required to wait at shuttle boarding door for ~1/2 hour or more to get to the later flight we were re-booked on, with center seats instead of the aisle, window we were scheduled for."
Cons: "I was asked to move from the front of the plane to the second to last row without a thank you or any kind of appreciation..."
Cons: "ages they don’t came"
Pros: "No problems. Everything was smooth"
Cons: "Took 35 min to move from the gate with everyone buckled in."
Pros: "On time arrival"
Pros: "Overall easy navigation."
Cons: "More signs for terminal to terminal navigation."
Pros: "I actually got to sit by my sweetie. Perfection."
Pros: "We had plenty of space. Wine, beer and food was tasty and complimentary. Mark, our flight attendant, was very friendly and learned our kids names."
Cons: "Great flight!"
Pros: "Staff was polite and friendly. It was a great experience!"
Pros: "Direct service, legroom in main cabin"
Cons: "Flight bought by American Airlines. Not the same quality as British airlines flight."
Cons: "Entertainment. None. Horrible movies on common shared screen. Really sucks on long flights. Would not fly American again until they update enetertainment."
Cons: "Poor integration with American Airlines for the reservation. Whenever I would check in through British Airways it would not redirect my information accordingly to AA. This made the experience aggravating for doing basic tasks. Then I apparently was flagged by APS."
Cons: "No wifi. No personal video. Old plane. Felt like 2005 domestic flight instead of 2017 international. I paid $135 each for 2 exit row seats, and everyone around me on the flight told me they had not paid anything and just received the seat today I won't fly AA again I don't think."
Pros: "Good meals and accommodating crew"
Cons: "Tight seats, not a lot of legroom"
Pros: "United airlines canceled a flight last minute that I needed in order to get to my best friends' wedding on time, I usually fly AA but the United flights were slightly cheaper at the time. The options United gave me would have had me missing the wedding, AA had more flights that allowed me to make it in time, considering it was booked 12 hours before take-off, it was decently reasonable and left on time and got in early (imagine that, United). Thank you American Airlines, again!"
Cons: "The entertainment system in my seat was broken. Was a bummer since we added a extra hour ground hold for weather."
Cons: "not enough space for legs, no food, flight attendants not especially nice, a long delay, ..."
Pros: "Big comfy plane"
Cons: "The orange juice"
Pros: "Im very upset with the flight"
Cons: "What you guys did its unfair I paid for a reservation. The way you run the business its not right"
Pros: "Knowing in advance not to expect a great flight helped. Paying in advance for aisle seat closer to front. First movie that played over large sceeen was of interest. I especially liked that it was a direct flight to my final destination."
Cons: "Food was terrible for someone lactose intolerant. Flight attendent accidentally splashed used coffee on me but didn't seem overly concerned that my pants got stained. Shared screen entertainment."
Cons: "I am a vegan; wish there were more meat free, dairy free options. Hummus serving in snack box was paltry and there was no way to spread it."
Pros: "Crew was great, boarding was efficient"
Cons: "The planes are very old, for a transatlantic flight to have monitors showing one movie in the middle of the plane is ridiculous. Even my 2 hours Delta flight had personalized screens and entertainment on demand. Really disappointing especially on return as we flew 8 hours during daytime"
Cons: "The connecting flight was with a partnership airline but I was not notified of this before I got on my flight. When I went to the information desk they had no idea where my flight was, or if it even existed. I had to wait for the Hainan Airlines booths to open for a different flight and then ask them. I waited over an hour in total and was then afraid I would miss my connecting flight."
Pros: "Friendly crew Smooth flight"
Cons: "Couldn't select seats"
Pros: "It was a good flight back to DC."
Cons: "Becasue I was in boarding group 8, I was advised to again check my carry-on bag. When I boarded (almost the last person to do so), there was an empty overhead compartment directly across from my seat. I had to wait 30-40 minutes at the carousel to collect this carry-on bag. I could have just gone directly to my car as I had no other checked bags. Very poor service. I will avoid booking with American Airlines in the future."
Pros: "First class flight attendant was awesome!!"
Cons: "The 3 hours delay and your workers giving the same speech " the plane is on its way" and then to make thing worst your Airlines looses my bag"
Cons: "Flight landed a little before 4 am. Was supposed to land around 11 pm."
Pros: "Staff was very nice; very courteous."
Cons: "We were delayed for 2 hours! I had a premium seat but still ended up boarding with Group 6. Almost ran out of room and had to check my roller. Not happy with late boarding given that when I booked my ticket, it said I'd have priority seating."
Pros: "Crew made up time to get us in to Boston nearly on time."
Cons: "1 hour delay in LA without an explanation. 20 minute delay in Boston, on arrival, because the jet bridge did not fully extend to the plane."
Pros: "Everyone operated fast and professional"
Pros: "I made it home."
Cons: "No entertainment on the flight, no plugs so my phone died, as I almost missed this flight due to my first leg being late, so I was very bored on this plane."
Pros: "Allowed us to pre-order with our daughter who needed our support."
Pros: "Crew was nice and professional. Food was good."
Cons: "Seat wouldn't recline. Old 737 so uncomfortable for coast to coast flight."
Cons: "3 hours delay, because the airplane had not been tested as required in a previous International flight. We had to change plane which caused a lot of caos regarding the transfer of luggages and food. We sat on the plane forever with a lot of confusion."
Pros: "Our flight was cancelled"
Cons: "Our flight was cancelled And rescheduled and we were not notified. We missed our flight. The next flight was the following day. We missed a day of vacation and $500 a day hotel fees. We felt we should be reimbursed for our flight but the person we talked to wasn't too helpful."
Pros: "Newer Aircraft had a little more legroom than I have seen in the past. Complimentary entertainment was excellent. It made the time on the ground and in the air go by quickly (even on this short flight)."
Cons: "Time on the ground waiting for takeoff. We spent more time on the ground than in the air. But that is more the congestion at the airport than the airline."
Pros: "Ok flight"
Cons: "Not iberia"
Cons: "We were downgraded from Main Cabin Extra rows 7 and 8 to row 30. We were told that we will get refund automatically. However, we received nothing. Getting a refund back is now becomes a very complicated process with zero transparency. Main Cabin Extra is kind of a scam. We bought it specifically for an extra leg room. However, on the flight from PHX to BOS, all seats in the economy class have the same leg room. The agent explicitly told us that on this plane all seats are the same. So, they offer product they do not have and collect money. Sounds like a scam to me."
Pros: "It did not crash"
Cons: "Delays, baggage loss, how the Airline dealt with both."
Airlines flying to Salem have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights to Salem
Masks required on board, masks provided on flights to Salem
Social distancing seating
Middle seats unavailable to book on flights to Salem
Testing for antibodies, testing for symptoms for flights to Salem
Waiving of change fees. Search flexible flights to Salem