More information is needed on travel Requirements in the check in website
As usual, the flight with normal legroom was not very comfortable, but the second flight was much better because we had paid for extra legroom. It was very nice to check our bags without an extra fee.
other than a slight delay in takeoff from Panama , the flights were excellent ..... we will continue to use Copa whenever possible for flights to and from Central and South America ....
LOCKED MY BAG WITHOUT CONSENT. Had to have my zippers cut upon arrival in Costa Rica.
Pros: "Crew was great. Food was acceptable. Really comfortable flight."
Cons: "Entertainment could have been better. Tvs per seat to wAtch movies what we want"
Cons: "Some passengers bring two or more big carry ons and the airline should police its own rules better."
Pros: "Food was good"
Cons: "Different movie, more leg room but I'm tall so that is with any plane."
Cons: "Zero entertainment which seems like should be standard these days"
Pros: "The crew wasnt nice"
Cons: "The organisation. Letting know to people about the documents required to access in a country by email in advance."
Pros: "Nice crew"
Cons: "During the boarding process in miami my carry on was “too big” to go in the over head bin, so copa members told me I had to checked it even though I never had to check my carry on before and I needed it because I was traveling with my month and a half daughter, customer service in MIA is really bad overall for international airlines going to Latin America"