Cons: "number of seat. too back"
Pros: "The crew was good and the seat confortable"
Cons: "The cheking process. The pre-cheking dora not works,"
Cons: "Food was bland and simple (Aeroméxico offers slightly better, would look to model after amazing Air Asia setup) and would add more movies to the inflight entertainment system. But overall, all good!"
Cons: "Not entertainment at all"
Pros: "I asked to be seated next to my travel partner at check and was told it was done. But I ended up in the last row and he was in row 17.....So much for being a frequent flyer on Copa. Plus there was no over head compartments in the back of the bus for carry one. The staff was not truthful not helpful."
Cons: "Much better treatment especially since I have Copa frequent flyer miles. The hombre that cheed me in did not try to seat my partner and I close."
Pros: "Punctuality and service"
Pros: "Nothing, rude and not caring for their customers. My flight from dtw to Chicago was canceled and I was never informed. I lost 1 day of my trip and a wedding. Worst airline."
Cons: "Notify flight cancellation, rebook the flight with another airline, and offer a compensation since we missed a wedding and that was the whole reason why we were going to Ecuador. Worst costumer service ever."
Cons: "Blankets could have been clean. Crew could have been nicer, flight could have been without constant turbulence."
Cons: "El hotel que reserve y pagué no puedo entrar a el, por que en Panamá se necesita visa panameña de verdad estoy muy molesto, ahora me toca dormir en el piso de el aeropuerto con mi esposa estoy muy molesto"
Cons: "Boarding procedures"
Pros: "The Crew was amazing."
Pros: "La puntualidad"
Cons: "Cuando viajas en turista/coach en algunas oportunidades necesitas una manta/blanket/frazada/cobija y difícilmente hay alguna disponible"
Cons: "We had to spend a date in Caracas because they over book the flight."
Pros: "THE WORST EXPERIENCE OF MY ENTIRE LIFE. Immigration stalled for over 3 hours and we missed our connection flight to Seattle. With no hotel accommodations nor food accommodation we are forced to sleep here in the airport and payed over $900 to catch a new flight in the morning. Worst airlines ever!"
Cons: "I never got on because I was unaware that I needed extra documents to travel there"
Pros: "Excellent airline. Best to connect the America's."
Pros: "Easy flight, good service, attentive crew."
Cons: "Food was not that great."
Cons: "i have a huge problem how can i contact you guys ..."
Pros: "Atención muy buena y cómodo el avión"
Cons: "Food can be improved"
Pros: "Flight was on time. It was my connection flight, arrived from Mendoza ARG and continued to Toronto. In Mendoza I got boarding pass for second leg of flight (Panama - Toronto) with the gate number and boarding time. Everything was correct, not even gate number changed. Plane was new, crew OK, food OK. It was a pleasent flight."
Cons: "Not enough service provided"
Pros: "service and food"
Cons: "The connection at Panama."
Pros: "The crew was friendly and informative. Even though it was a full flight it was very punctual."
Cons: "How people are randomly pulled of flights and stuck in countries and cities they dont want to be in due to the airlines overselling policies. It doesnt provide security or comfort as a flyer with the airline and makes me think twice about buying again with airlines that can do this type of things to their customers."
Pros: "Comfortable seats. Boarding on time Good attention by crew Movies were so good"
Cons: "The red wine was vinegary"
Cons: "The food. They only had chicken in first class Not much where to choose"
Pros: "All good ! Just perfect"
Pros: "I've always had a great experience when I travel with Copa!"
Pros: "to begin with the counter people in caracas all of them NASTYYY and Attitude! !!thn my flight was leaving at 5am from Venezuela i get there 3 hours before my flight coz thats what it says n my itinerary n when i get there they say the flight is closee the check in was at 1am!!where in the world the check in is 5 or 6 hours before!!!n they close the flight 2 hours before...?? i ended up missinf my flight!!"
Cons: "continue ... the make me msss my flight and they make me pay to flight the next flight when i was on time!!! for my flight!! the chrck in for then is 6 hrs before!!and on top of it they were not sure if i was going to flight n the next flight n they had me n waiting list ..when right now i was suppose to be landing in new york!! im still here in panama waiting for the other fkight!!.. NEVERR AGAINNNN!!!!"
Pros: "For the price, it was an incredible deal. Not fancy but kind flight attendants, standard economy class (meaning, as bad as all the others for space, definitely not the worst Ive flown, much better than cheap european airlines), had an on time connection in Panama... I would definitely fly again. I speak Spanish but all Copa staff speak English, so it was really easy."
Cons: "They do not have a way to order vegetarian food on their website so I did not eat on either flight, which was really frustrating."
Pros: "All service"
Cons: "All excellent"
Pros: "All was. Ganythingood"
Pros: "Service, food and flight attendants"
Cons: "Everything was good"
Pros: "Same as above"
Cons: "Same as above"
Cons: "Frecuentes retrasos"
Cons: "One of my luggage was damaged and 5 locks were stolen from the ñuggage"
Pros: "Friendly crew, good food."
Cons: "Cheap earphones provide very bad quality of sound. I barely could hear anything. I had to use my personal earphones."
Pros: "Same as above"
Cons: "Same as above"
Pros: "The Crew"
Cons: "Pool entretenimiento andres regular food"
Cons: "Food and entertainment could be better"
Pros: "The service on board, the food and the entertainment were all wonderful. I would definitely use them again on my future trips."
Pros: "All the sckedual was ok"
Pros: "The service and employees"
Cons: "Wanted to watch a movie"
Pros: "Everything moved smoothly"
Cons: "Nothing particular"
Pros: "all was good except few personal feeling. thou i didn't receive my luggage at the Toronto airport. i don't think this has any thing to do with the efficiency of the airlines, as the connecting flight was delayed due to bad weather."
Cons: "-one of the crew member was kinda disconnected with friendly and smiley face, which we always like to see in our hostesses. -food choice was not available by the time cart reached the middle of the plane."
Pros: "The attention from the crew was excellent"
Cons: "Should offer some option to entretaim"