Cons: "The TVs didn’t work even thought the steward ESS restarted them ."
Pros: "Never made on plane"
Cons: "The company booking was reserved the worse company on the world , couldn't reach them to make a changes , I had to give up my ticket and lost all the money , zero response from their side."
Cons: "missed the connecting flight"
Pros: "Crew was helpful - hung my jacket up in the wardrobe so it doesn’t get wrinkled. Boarding and luggage arrival were very quick - good service by LOT."
Cons: "Be on time and don’t lose my baggage"
Cons: "The entertainment system didn’t work at all the whole long haul flight"
Pros: "Nothing because your partner FlightNetwork didnt pay the ticket and I wasted my time going to the airport"
Cons: "Calling me and leave a voicemail if there is an issue with the ticket. I dont respond to 888-*** phone numbers from overseas! Horrible experience"
Pros: "Plane comfort."
Cons: "My checked in luggage was never put on that direct plane. I am very disappointed. I have to wait 2,3 days for its arrival."
Pros: "Crew were polite, friendly and attentive."
Cons: "Better food, bigger dessert"
Pros: "Flight crew perfectly ignore you if you want to be ignored."
Cons: "LOT Polish flights always seem to be late--resulting in my checked baggage not being able to get transferred to connecting flights and, thus, final destination on-time."
Cons: "3/3 flights I’ve taken have been delayed. I never made my connection, adding 10 hours to trip, more than doubling travel time. LOT is consistently late. Be aware of short connections. Or really any connections."
Cons: "Flight delays, late boarding, better service"
Cons: "Flight delayed for 5 hr"
Pros: "The aircraft."
Cons: "Boarding crew in Warsaw very unprofessional, rude and unhelpful! No info, no communication at the gate! Crew joking about personal stuff, on personal phones, ignoring passengers! I actually made a video of them, shocking behavior!"
Pros: "The flight was short and the crew was nice."
Cons: "There was no entertainment for the short plane ride."
Pros: "Aisle seat"
Cons: "Flight was delayed 3 timews for a total if more than 3 hours"
Pros: "I love Dreamliner windows"
Cons: "Flight was delayed"
Cons: "- Boarding: was rainy and is quite complicated when you need to take the bus; All the other difficulties were more related to the weather. However, for a ~260 EUR flight, the lack of comfort and basic food were unexpected."
Pros: "Flight crew was good and on-time."
Cons: "Check-in at Budapest was horrible! Two girls working there were unprofessional, unhelpful, stood there talking and joking while my family waited. I had to sit separate from my wife and small children with special needs!!!! Fire these people!!!"
Cons: "I didn't like that there was no Wifi, the seats were a bit small, and the connecting flight to moscow was only about 40 mins from the arrival, and we were delayed and I missed my connection. They should not plan connections this close."
Cons: "They lost my baggage"
Pros: "With expectations set record low by flying United Airlines this was pleasantly neutral."
Cons: "Limited beverage choice"
Pros: "Very good pilots, good flight without any noise or air pockets."
Cons: "The flight back departed in a delay of 40 minutes, we lended very late."
Pros: "Easy check in, accommodations for a seat preference, kind crew service on board, good food, free entertainment-good selection of movies and music, at no extra charge. on time going to WAW, and 30 min. early coming back to EWR. Flight coming back was cancelled due to technical difficulties, but no problems with rescheduling, LOT rep. was very helpful. No forced charges for checked-in and carry-on bags-BIG differentiator ! used 787 Dreamliner."
Pros: "it was a short flight"
Cons: "I don’t like to seat next to toddlers. They should have special place, separate area just for families with kids, fare on the end of corridor. Noice , activities, banging and smelling, not pleasant and not confortable for what I paid. My comfort of flight with LOT was completely ruined this time."
Pros: "Crew was friendly"
Pros: "Food and staff was amazing"
Cons: "TV didn't work good"
Cons: "We could not board at the gate, but had to go down stairs to the tarmac and board a super crowded bus. The bus then took us out farther onto the tarmac to the plane."
Pros: "Very slow and long line for passport control and security check at Chopin Airport in Warsaw. Nerve wrecking last minute check in....plane delayed"
Cons: "No drinks onboard for close to 11 hour flight. Crew was very stingy with the water and non alcoholic drinks. Plane delayed , landed 45 min. after scheduled time."
Pros: "Actual flight was good & glad to get snacks & drinks at no extra cost"
Cons: "frazzled getting through all the controls & gate distance in such a short connection time"
Cons: "LOT REQUIRES RECEIPTS FOR ALL LOST ITEMS WHEN THEY LOSE YOUR LUGGAGE. There is nobody to talk to in order to appeal. They will only deal with you by email. If they lose your luggage, you lise... BIG TIME!!!"
Pros: "the flight and service was decent"
Cons: "The check in process lacked. I unexpectedly had to check my bag, they charged me 70 Euro ($85) which required I go to two separate counters. One to check the bag and a second (upstairs) to pay. Both attendants lacked a sense of urgency. In fact, they acted like it was their job to go as slowly as possible. Even after I mentioned I was starting to feel stressed about the time. I overheard other attendants complaining about customers who check in late and expect them to move more quickly. I found their apathy offensive. To add insult to injury, they lost my bags. Having paid $85, which I think is outrageously and obscenely expensive, I'd at least expect my bag to be well taken care of. Sadly, it wasn't. The lost luggage counter was also apathetic, though I realize they are not LOT/Luftansa."
Pros: "It's this application which is really make me like a stupid guy sitting in the airport"
Cons: "U have to refund the money back this is worst experience I had in my life"
Pros: "Appreciate the heads up on flight changes"
Pros: "Airport was small and quick to get through."
Pros: "Smooth and easy boarding and deplaning"
Cons: "Nothing, short flight"
Pros: "Older aircraft had not as narrow seating and was more comfortable."
Cons: "Boarding que at Warsaw is a mess."
Cons: "No good meals available in the flight."
Cons: "Unable to choose seat at ticket purchase."
Pros: "Nothing was good."
Pros: "A very nice experience"
Cons: "Again, the flight from Warsaw to Chicago in Jan 6 was much better than the other one from Chicago to Warsaw in Dec 27. That flight (Dec 27) I would rate as okey. Food was poor. Instead of meat there was a piece of conjunctive tissue which was impossible to cut or chew at all. Who made a decision to feed people in limited space with beans? I wish this person would seat among them for 8 hours to enjoy it fully."
Pros: "Nice crew, arrival on time, quick delivery of baggage"
Cons: "No in-flight entertainment- could be just provided through wifi"
Pros: "Everything was easy, the planes are small Embraers or Bombardiers with two seats per row. The view up and over the Carpathians was great because you're going rather low and slow compared to jets"
Cons: "Nothing, it was fine"
Pros: "The flight attendants were very accommodating and offered me a better seat so that I could keep my cat next to me as opposed to under the seat."
Cons: "Boarding was hectic, rushed and disorderly."