|Flights Arrive in||Cancun|
|Flights Depart from||London Airport|
|Flight Price||C$ 496|
Charging customers for meals on a transatlantic flight is a terrible way to nickel and dime your customers for the most basic provisions. Not all travellers carry accepted credit cards, including the woman sitting beside me. Because it is so common (formally standardized) for airlines to provide food on longer flights, many travellers assume their WestJet flight will the same and arrive unprepared. I normally love WestJet for their customer service, but these flight attendants talked down to customers with legitimate questions. I am choosing another airline for my next international flight, although reluctantly so - I hope to see some changes from WestJet for a more comfortable flight.
The flight itself was okay. Nothing bad to say.
We didn't know that you need an app to watch movies on your own devices with West Jet. Y u need to download the app before you get to the airport, because the WiFi doesn't work at the airport or on the plane. I don't have data on my phone or tablet.
Left on time or mighty close to it. Arrived on time. Safe and mostly smooth flight. Flight attendants and pilot was friendly. Liked the price for a direct flight.
Tight squeeze in the seats in terms of having the back of the passenger in front of you right in your face practically.
Boarding etc was all fine.
Staff were very friendly and efficient, no issues with boarding or in flight.
Flight was delayed but we were notified ahead of time so wasn't a problem.
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