Spacious aircraft, great flight attendants very clean bathrooms, lots of snacks and foods
Food not included with insane flight costs
AC 018 takes the shortest route from Shanghai to Montreal. The check in and boarding were like a breeze. Cabin was clean, staff were amiable and hard working. The variety of drinks were plenty, the food matched the standard of cost efficiency flight ticket so how could you complain it? On board TV/Movie has new coming features such as HBO's Game of The Thorne, season 7. It was a comfortable and pleasant journey with the team of AC 018. Merci beaucoup!
I had to change my return ticket early because of an emergency and Air Canada charged me $481.00 whenI only paid $371.00 fora round trip. How is that possible?
Cabin was too cold
Delayed flight. Only got home at 1.30am.
The overall experience on my westjet trip was great. Everything west jet does - and all the groups in the airport are fantastic !
Was on time and i was upgraded at no charge. The westjet staff is always friendly.
Crew overworked but pleasant and doing their best. Self check in works well with assistance
Management decisions meant assigned crew arrived after our flight supposed to depart. Needed 1 more person to service passengers. We waited a long time after serving started to get served. We did not know that food could be preordered online and served soon after takeoff. No TV screens on back of chairs...had to rent device to see movies. Have app but not able to book and get points. Wrote to WJ for help but oo response
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