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Find Cheap Flights from Milan to Montreal Pierre Elliott Trudeau International (MIL - YUL)

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Milan to Montreal Pierre Elliott Trudeau International Flight Information

Flights Arrive in Montreal Pierre Elliott Trudeau International
Flights Depart from Milan
Flight Price C$ 493
Distance 6,154 km
Airlines WOW air, Royal Air Maroc, Lufthansa, KLM, Delta, SWISS, British Airways, Brussels Airlines, Aer Lingus, Tunisair, Air Algerie

FAQs for Booking Milan to Montreal Pierre Elliott Trudeau International Flights

How long does a flight from Milan to Montreal Pierre Elliott Trudeau International take?
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 10h 40m.
Which airlines provide the cheapest flights from Milan to Montreal Pierre Elliott Trudeau International?
In the past 3 days, the cheapest round-trip tickets were found on WOW air (C$ 493), Multiple Airlines (C$ 537) and Royal Air Maroc (C$ 644).
What’s the cheapest day of the week to fly from Milan to Montreal Pierre Elliott Trudeau International?
For Milan to Montreal Pierre Elliott Trudeau International, Saturday is the cheapest day to fly on average and Friday is the most expensive. Flying from Montreal Pierre Elliott Trudeau International back to Milan, the best deals are generally found on Sunday, with Friday being the most expensive.

Book cheap flights from Milan to Montreal Pierre Elliott Trudeau International (round-trip)

Airports
Origin
Milan
C$ 493
only
C$ 493
C$ 936
only
C$ 936
C$ 537
only
C$ 537
Destination
Montreal
C$ 493
only
C$ 493
Sat, 6 Oct
MXP
Milan Malpensa
YUL
Montreal Pierre Elliott Trudeau International
24h 55m
Fri, 12 Oct
YUL
Montreal Pierre Elliott Trudeau International
MXP
Milan Malpensa
21h 10m
C$ 493
Trip: 7 days
5.6OkayShow reviews
Overall 5.6 Okay
Based on 1,495 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.1
Food
4.7
SXF
KEF
Good 6.3

In flight staff was friendly.

$46 for a carry on bag that I was not initially charged for on my flight from Cleveland. Bag had even less contents than when i came.

CDG
KEF
Mediocre 2.0

Nothing

Seats e not comfortable. u have to buy everything. even a water staff is not caring

KEF
BOS
Good 6.6

I got a seat with more leg room and it was much more comfortable

Boarding was a bit frantic because of the lines at the airport for customs

SFO
KEF
Mediocre 2.0

Didn't take the flight. Wasn't allowed to cancel.

BOS
KEF
Mediocre 2.0

The planes are nice and new. Prices are very cheap. If you book economy and then upgrade to "extra room" seats and buy a meal seats you're basically flying in what they call businiess class for a lot less.

There was a huge snowstorm in Boston. A lot of people did not make it to the airport before the check-in desk closed. The airplane itself was grounded because of the snow for two hours. So a lot of people were in the main waiting area, while their plane was at the gate, but WOW did not care at all. They would not bring any gate agents out to check people in even though the plane was on the ground waiting. Many of us tried calling their support line - no answer. After a very long wait you get to what sounds like an India or Pakistan call center. The people there don't have any information, and the only things they can do are whatever you can do on the website. WOW has no real phone agents. I saw their gate agents later walking around and asked them to check us in - they shrugged. Would not check us in, despite the plane being on the ground. They could care less. Other airlines were shocked at how we were treated. Iceland Air was amazing. They saw our predicament and brought one of their managers out to their check-in gate to sell us last minute tickets on Iceland Air. A bunch of WOW customers ended up getting tickets on Iceland Air, and we actually ended up flying out of Boston before the delayed WOW air flight. If you get on the WOW flight - service is good. But you're taking a risk. Ground staff really does not care at all and will pretend they don't know you.

Mon, 15 Oct
BGY
Milan Orio Al Serio
YUL
Montreal Pierre Elliott Trudeau International
26h 55m
Mon, 22 Oct
YUL
Montreal Pierre Elliott Trudeau International
BGY
Milan Orio Al Serio
30h 55m
C$ 537
Trip: 8 days
Overall 0.0 Poor
Based on 0 reviews
Fri, 8 Mar
MXP
Milan Malpensa
YUL
Montreal Pierre Elliott Trudeau International
14h 00m
Fri, 22 Mar
YUL
Montreal Pierre Elliott Trudeau International
MXP
Milan Malpensa
13h 05m
C$ 644
Trip: 14 days
6.5GoodShow reviews
Overall 6.5 Good
Based on 2,011 reviews
Overall
6.6
Boarding
6.5
Comfort
6.6
Crew
6.9
Entertainment
6.1
Food
6.3
JFK
CMN
Excellent 10.0

The flight out of JFK to Casablanca was on time and checking in was extremely fast. We flew out and arrived early. The plane itself was very clean and organized, and was mostly empty, giving me enough space to have two seats for myself.

The entertainment center (screen) stopped an hour before the plane landed. I was in the middle of watching The Greatest Showman, so that was pretty rude. Other than that it was great.

JFK
CMN
Good 7.0

I loved the crew

the food could be better.

BEY
CMN
Mediocre 3.3

I liked how my monitor for entertainment kept glitching and making pretty colors. None of the monitors worked but I am an artist so I enjoyed the abstract colors.

Terrible communication about delays and cancelations. You have to be very proactive in telling them what to do. They almost put me on a flight where I would miss my connection by 9 hours and then would have to wait 18 hours for my next flight. I was late for a family emergency. You can't rely on any website you have to call for updates and are lucky if someone picks up. I feel bad for the staff.

AGA
CMN
Mediocre 2.0

An old woman took my seat!

CMN
JFK
Mediocre 3.3

The crew is nice. And I feel bad for them because everything else is terrible. They have to deal with a lot of upset people.

Very poor communication about delays and arrivals and cancelations. Not reliable at all. Be prepared to have to travel for 2 days and good luck catching your connecting flight. They are short staffed on pilots so they are over worked. The plane was a disaster very dirty, loud, and two fights broke out. I couldn't even sleep to turn my brain off. No entertainment either.

Wed, 7 Nov
MXP
Milan Malpensa
YUL
Montreal Pierre Elliott Trudeau International
10h 40m
Thu, 15 Nov
YUL
Montreal Pierre Elliott Trudeau International
MXP
Milan Malpensa
13h 00m
C$ 932
Trip: 9 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 22,976 reviews
Overall
8.1
Boarding
8.1
Comfort
7.9
Crew
8.5
Entertainment
7.7
Food
7.7
FRA
DEN
Excellent 10.0

One flight attendant in particular was outstanding, Eva. Because of her, I would definitely consider Lufthansa for our next trip to Europe!! She mot definitely went above and beyond in her service and professionalism.

ORD
MUC
Excellent 9.3

There was a very unruly child on the flight. The attendants did their best to deal with him but it was quite chaotic for a long flught

SOF
FRA
Excellent 10.0

Staff was friendly and service was on a exceptional level

MUC
IAD
Excellent 10.0

Food was great!

CLT
MUC
Excellent 9.3

Service

Sun, 18 Nov
MXP
Milan Malpensa
YUL
Montreal Pierre Elliott Trudeau International
16h 35m
Thu, 29 Nov
YUL
Montreal Pierre Elliott Trudeau International
MXP
Milan Malpensa
10h 15m
C$ 933
Trip: 12 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 2,241 reviews
Overall
8.0
Boarding
8.0
Comfort
7.7
Crew
8.5
Entertainment
7.1
Food
7.4
AMS
JFK
Good 6.6

She was cheerful and genuine. I have dietary restrictions but was unable to preorder a meal. She went out of her way to find an available meal for me. I also saw her bring other passengers extra snacks and drinks.

Cramped seating.

JFK
AMS
Excellent 10.0

The attendants took great care of us. Super smooth flight.

TLV
AMS
Good 6.3

The leg room, was surprisingly roomy

The food and that there was no entertainment.

AMS
JFK
Excellent 8.0

Fairly nice flight. 7 hours AMS to JFK. They had ice cream cones for us mid flight and an after dinner cognac if you wished.

Not a big fan of paying for a few extra inches of leg room in a better seat after paying for a ticket.

SIN
DPS
Excellent 10.0

Everything is top notch for an airline company.

Nothing.... I enjoyed every moment of the flight.

Wed, 6 Mar
LIN
Milan Linate
YUL
Montreal Pierre Elliott Trudeau International
11h 40m
Wed, 20 Mar
YUL
Montreal Pierre Elliott Trudeau International
LIN
Milan Linate
10h 30m
C$ 936
Trip: 14 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 20,295 reviews
Overall
8.0
Boarding
8.1
Comfort
7.8
Crew
8.4
Entertainment
7.6
Food
7.4
JFK
PRG
Good 7.6

Complimentary beverages.

Chicken and pasta for dinner

DEN
JFK
Good 7.6

The flight attendants were all helpful and pleasant. The seats were comfortable. We were provided with plenty of liquids.

The landing was pretty tough and we took off almost a half hour late.

RDU
SLC
Excellent 10.0

The flight crew was so nice! Roomy seats and plenty of snacks!

SEA
MSP
Okay 4.6

Hostess were professional and warm

Seats was too tight, no leg room and no room for stretching

LAX
OGG
Okay 4.3

Why use old planes for such a long flight? Toilet overflowed, poor quality tv, and only peanuts?

Mon, 5 Nov
MXP
Milan Malpensa
YUL
Montreal Pierre Elliott Trudeau International
26h 05m
Wed, 21 Nov
YUL
Montreal Pierre Elliott Trudeau International
MXP
Milan Malpensa
14h 20m
C$ 937
Trip: 17 days
8.1ExcellentShow reviews
Overall 8.1 Excellent
Based on 7,103 reviews
Overall
8.3
Boarding
8.3
Comfort
7.9
Crew
8.7
Entertainment
7.8
Food
8.0
BOS
ZRH
Excellent 10.0

Everything was perfect

Everything

ZRH
SIN
Excellent 10.0

Service and Aircraft B777

MIA
ZRH
Good 6.3

Service and food were good considering it was "plane food". No delay whatsoever.

Black box under the front seat. No room for legs. Seat blocked in lower position, impossible to make it stay in upper position. Entertainment wasn't working good: extremely laggy when it was working ... Seats are way too short. You got the neck support into the upper back ... And I am only 1.80m. Overall, I am done with Swiss until they upgrade their planes. Wifi was 99usd for 220 mo ... what a joke. A 20+yo plane for a such reputated company. There was still the ashtrays inside the restrooms.

ZRH
SFO
Excellent 9.6

The food and beverage service in Coach was great as usual ... The new 777 ER 300 was really a nice improvement over the aging Airbus planes previously flown Entertainment systems in coach were top notch with great entertainment choices to view ...

3 4 3 seating results in very narrow isles ... during the longer flights on the 777 the isle seated passengers lean into the isles making going to and from the restrooms in ( coach) a bit of an obstacle course

LHR
ORD
Excellent 8.3

Lots of room because plane was half full

I arrived almost early enough to get on an earlier flight. I think if I'd pleaded a bit more...

Tue, 6 Nov
MXP
Milan Malpensa
YUL
Montreal Pierre Elliott Trudeau International
28h 45m
Thu, 22 Nov
YUL
Montreal Pierre Elliott Trudeau International
MXP
Milan Malpensa
16h 40m
C$ 939
Trip: 17 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 18,633 reviews
Overall
7.4
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
7.0
Food
6.8
LHR
VIE
Mediocre 2.3

Nothing

Flight was delayed. Poor food offerings, no entertainment, minimal leg room, rushed and cramped boarding process.

CDG
LHR
Good 7.0

British Air reps took us through security and to the gate for boarding which was most appreciated after our check-in. Once on the plane the flight was great and the crew helpful. I wheel chair was waiting for us when we landed in London.

We were told to check in at terminal 2A to British Air for our flight. BA was on the lower floor almost in terminal 2B and there were no signs indicating where we were to find their check-in. When we checked in they initially had no record of our continuing flight on Virgin Atlantic to the US. They checked our bags through to the US but could not give us boarding cards for the 2nd leg of our flight on Virgin.

LHR
FCO
Mediocre 2.0

Nothing

LHR
GLA
Good 6.6

We where delayed for just over an hour

JFK
LHR
Mediocre 2.0

This is my first and last time taking British Airways. When I was boarding the flight. The flight attendant literally stood in the aisle in front of me talking to a patron. Instead of moving into the empty seat and letting the rest of us move to our seat. He refused and ignored us. As we waited,the captain made a brash announcement and the plane started moving. Twenty patrons included me were not seated. I never had a plane move when we were not seated. I have to squeeze by flight attendant to get into my seat. No courtesy. He didn’t care about me at all. I had a carry on and a baggage. How could he not care about the rest of the people who was standing Experience. To make it worst, I got sick from the pasta and spent to hours with stomach cramps, heats sweats, and nauseous. Will never do again.

They have the most inefficient boarding pass that literally turns into a mob madness.

Tue, 6 Nov
LIN
Milan Linate
YUL
Montreal Pierre Elliott Trudeau International
29h 20m
Thu, 22 Nov
YUL
Montreal Pierre Elliott Trudeau International
LIN
Milan Linate
10h 05m
C$ 962
Trip: 17 days
6.9GoodShow reviews
Overall 6.9 Good
Based on 1,859 reviews
Overall
7.1
Boarding
7.1
Comfort
7.0
Crew
7.6
Entertainment
6.4
Food
6.4
NBE
BRU
Good 6.3

Kindliness of crew

Impossibility to by drinks or did with bank cards

BRU
TLV
Mediocre 3.0

On our longer flight, we were thrilled- nice crew, delicious food, spacious, great pilot, and enjoyable entertainment experience. However, on our shorter flight from Brussels to telaviv, not only was the crew completely inattentive, but they were intentive to some very disturbing things including children who were pulling the hair of other customers and jumping up-and-down in the aisles of the airplane. There was no available entertainment whatsoever. In addition the food was extremely expensive and not particularly tasty. The plane was uncomfortable and smelled atrocious. These 2 vastly different experiences almost made me feel like I was taking 2 different airlines. Please keep consistency.

I didn't like the inconsistency of the 2 different planes that I was on. If you are going to have entertainment you should have some form of it on all of your airplanes. The idea that food that you need to buy is so expensive is absurd. I was really blown away by how badly the plane smelled. It was almost as if I was in a bathroom. And on top of that I really felt very unsafe with children jumping up-and-down kicking people pulling their hair etc. While it isn't the job of the flight attendants to be parents, they certainly need to be aware of safety concerns for the rest of the passengers.

BRU
JFK
Good 7.6

There is not much variety of what to watch- movies/tv. For a long flight it is a nightmare

BRU
TLV
Okay 4.8

25 min late too much announcements during night flight, especially about duty free items and prices...

BRU
FLR
Good 6.6

Helpful crew

No food except for purchase. Expected at least cup of coffee/crackers

Sat, 6 Oct
MXP
Milan Malpensa
YUL
Montreal Pierre Elliott Trudeau International
24h 55m
Fri, 12 Oct
YUL
Montreal Pierre Elliott Trudeau International
MXP
Milan Malpensa
21h 10m
C$ 493
Trip: 7 days
5.6OkayShow reviews
Overall 5.6 Okay
Based on 1,495 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.1
Food
4.7
KEF
BOS
Good 6.6

I got a seat with more leg room and it was much more comfortable

Boarding was a bit frantic because of the lines at the airport for customs

KEF
CPH
Okay 5.6

Nice newish planes. Competent but basic service in the air. Nice air crew.

Ground agents are bad. Don't care about you. Won't answer questions. Don't care what happens to you. Don't care if you make your flight, or if your connection is delayed. There is no phone support. If you have a problem - you're on your own. Online checkin is broken. Does not work at all.

CDG
KEF
Mediocre 2.0

Nothing

Seats e not comfortable. u have to buy everything. even a water staff is not caring

DUB
KEF
Mediocre 2.0

Apart from over priced in flight food and drink, uncomfortable seats I was treated awfully on return flight from Newark by one attendent. I will be writing an official complaint today. I was charged a ridiculous price $100 for my carry on bag that was checked as free personal item on first trip. Lack of available information or internet at boarding gate was shocking. I explained multiple times I had the correct dimensions of bag and it was smaller then people's rucksacks who got on before me and were not charged. Besides this the whole thing was handled very badly by the boarding crew there with the lady being very rude to me, I was quite shocked and upset getting in plane. I had no money left on my visa afterward to even get food or drink in airport stop ever which was delayed.

Staff rude , uncomfortable flight /plane. Over priced service. No cash accepted in flight.

SFO
KEF
Mediocre 2.0

Didn't take the flight. Wasn't allowed to cancel.

Wed, 17 Oct
MXP
Milan Malpensa
YUL
Montreal Pierre Elliott Trudeau International
27h 20m
Wed, 24 Oct
YUL
Montreal Pierre Elliott Trudeau International
MXP
Milan Malpensa
25h 50m
C$ 1068
Trip: 8 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 5,129 reviews
Overall
7.5
Boarding
7.6
Comfort
7.3
Crew
8.0
Entertainment
7.0
Food
6.8
DUB
BOS
Excellent 8.0

We paid extra for the seats ... it's a good value to get on and off more easily. I liked the way they gave food (for free) and beverage every couple of hours. The pilot communicated well.

The entertainment was not that great -- I had trouble filling the time of our overseas flight with movies; which I like to do going east to west to keep up with the time differential. The bathrooms ran out of water in the toilet about 2 hours before we landed so I didn't want to use it. Again, it was an old plane.

MCO
DUB
Excellent 10.0

In flight entertainment.

Seats were a bit cramped. And I am only 70kg.

SEA
DUB
Good 7.6

Lots of entertainment. Spacey seats and plenty of bathrooms.

The food wasn't great and I wish they would have picked up the dinner trays way sooner

BCN
DUB
Good 7.6

Loved the plane and crew. Comfortable economy seats

Transition off plane in Dublin felt like cattle. No clarity on direction for first time people going to US about pre-clearnance process. If gate would have been posted sooner, I would have gone to pre-clearance sooner. I thought you go only after gate is posted and they call flight. Could have been a mess missing flight over this, but I was OK

BCN
DUB
Good 7.3

Despite the delayed flight air Lingus gave us compensation bonus for a small meal and drink at the Barcelona airport after 2 hours caused by a thunderstorm.

Inflight Barcelona to Dublin air lingus were charging for drinks ( non alcoholic) and food . Which seems to me after waiting 02 hours at the airport they were suppose to compensate the customers.

Mon, 15 Oct
BGY
Milan Orio Al Serio
YUL
Montreal Pierre Elliott Trudeau International
26h 55m
Mon, 22 Oct
YUL
Montreal Pierre Elliott Trudeau International
BGY
Milan Orio Al Serio
30h 55m
C$ 537
Trip: 8 days
Overall 0.0 Poor
Based on 0 reviews
Wed, 10 Oct
MXP
Milan Malpensa
YUL
Montreal Pierre Elliott Trudeau International
13h 00m
Wed, 24 Oct
YUL
Montreal Pierre Elliott Trudeau International
MXP
Milan Malpensa
13h 35m
C$ 1109
Trip: 15 days
5.7OkayShow reviews
Overall 5.7 Okay
Based on 310 reviews
Boarding
5.7
Comfort
5.9
Crew
6.4
Entertainment
4.6
Food
5.6
TUN
CAI
Mediocre 3.0

Check in was unable online, they put me on 23rd seat near toilet.

TUN
LGW
Okay 4.6

Nice staff

Not on time, bad food and no entertainment

TUN
LHR
Mediocre 3.0

Flight attendants and captain did an ok/good job.

There was a 3 hour delay. The plane was disgustingly dirty, old , seats were abused and torn, gum stuck in seat pockets, A/C system releasing white air that looked Like white gas...for a full price ticket I would le expect a normal plane not a warn down machine...

TUN
BEG
Mediocre 2.3

We had to wait for more than 8 hours at the airport, no communication and 0 comfort. It’s definitely the last time I’m taking tunisair

ALG
TUN
Excellent 9.6

From check-in until landing all was very good. I was suprised that food was offered on this 1houe flight.

Don't have anything to write herw

Mon, 15 Oct
BGY
Milan Orio Al Serio
YUL
Montreal Pierre Elliott Trudeau International
26h 55m
Mon, 22 Oct
YUL
Montreal Pierre Elliott Trudeau International
BGY
Milan Orio Al Serio
31h 00m
C$ 539
Trip: 8 days
Overall 0.0 Poor
Based on 0 reviews
Sat, 6 Oct
MXP
Milan Malpensa
YUL
Montreal Pierre Elliott Trudeau International
24h 55m
Sat, 13 Oct
YUL
Montreal Pierre Elliott Trudeau International
MXP
Milan Malpensa
30h 40m
C$ 550
Trip: 8 days
5.6OkayShow reviews
Overall 5.6 Okay
Based on 1,495 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.1
Food
4.7
KEF
CPH
Okay 5.6

Nice newish planes. Competent but basic service in the air. Nice air crew.

Ground agents are bad. Don't care about you. Won't answer questions. Don't care what happens to you. Don't care if you make your flight, or if your connection is delayed. There is no phone support. If you have a problem - you're on your own. Online checkin is broken. Does not work at all.

SXF
KEF
Good 6.3

Seats are too small

KEF
BOS
Good 6.6

I got a seat with more leg room and it was much more comfortable

Boarding was a bit frantic because of the lines at the airport for customs

YYZ
KEF
Excellent 8.0

Price was very inexpensive, crew was polite and efficient and our flights were on time. The food was fine, but a little overpriced.

No entertainment, but that’s how they keep costs low. Seating was not incredibly clean.

SFO
KEF
Mediocre 2.0

Didn't take the flight. Wasn't allowed to cancel.

Fri, 28 Dec
MXP
Milan Malpensa
YUL
Montreal Pierre Elliott Trudeau International
32h 25m
Sat, 5 Jan
YUL
Montreal Pierre Elliott Trudeau International
MXP
Milan Malpensa
12h 35m
C$ 1244
Trip: 9 days
6.2GoodShow reviews
Overall 6.2 Good
Based on 57 reviews
Boarding
6.3
Comfort
6.4
Crew
6.6
Entertainment
5.6
Food
6.0
CDG
ALG
Okay 4.6

Pros: I made it to my destination alive and saved money over other airlines.

Cons: The flight was delayed and then boarding and waiting to take off took so long that we were 2 hours late. We were seated in what must be the plane's worst seats: right in front of the stinky bathroom. Those seats don't recline and people keep coming to wait for the toilet, but worst of all is that the toilet smell was awful. I asked to be moved but there were no open seats. I don't know why the toilet had not been well cleaned, but in general the airplane was not very clean. I didn't like the food on this flight, on other air Algerie flights food has been better. The flight attendant also ran out of tea before getting to my row, but never came back with more so I wasn't offered tea. I think this was not worth saving a bit of money over a better airline.

OUA
ALG
Good 7.0

Transfer in Algiers

ALG
NCE
Mediocre 3.6

First flight was delayed more than an hour, then I was forced to spend more than an hour haggling with immigration police and airline agents because the airline didn't give me my ticket for the connecting flight in advance. Even though I was just in transit the Algerian immigration police have me a hard time. Clearly the AirAlgérie and the airport authorities in Algiers do not have professional procedures in place to deal with passengers trying to catch connecting flights. To boot my second flight was delayed three hours.

ALG
YUL
Mediocre 2.0

Nothing!

Everything was really poor. The seats were almost broken there was no entertainment. The food tasted awful and gave me stomach aches. The plane was very dirty let alone the washroom.

CZL
ALG
Good 6.0

I didn't like that they went on strike and we as of yet have not been able to make this trip to Constantine. And my husband already went home and won't have a chance to try again. My sister and I will try tomorrow.

Fri, 8 Mar
MXP
Milan Malpensa
YUL
Montreal Pierre Elliott Trudeau International
14h 00m
Fri, 22 Mar
YUL
Montreal Pierre Elliott Trudeau International
MXP
Milan Malpensa
13h 05m
C$ 644
Trip: 14 days
6.5GoodShow reviews
Overall 6.5 Good
Based on 2,011 reviews
Overall
6.6
Boarding
6.5
Comfort
6.6
Crew
6.9
Entertainment
6.1
Food
6.3
JFK
CMN
Good 7.0

I loved the crew

the food could be better.

CMN
ACC
Mediocre 3.0

Onboard entertainment was truncated on this flight. 4 Hour Direct flight turned into 6 Hour Flight with a stop in Mauritania.

JFK
CMN
Okay 4.0

I didnt like the fact that im a paying customer and when i pressed the flight attendant call button to get the attention of a cabin crew, waited for about 15 minutes and nobody showed up, bear in mind that it wasnt the busiest time of flight. I had to wake up the customer sitting next to me so i can walk to the back galley where i found 4 cabin crew members sitting down and chit chatting about their personal lives completely ignoring the chime/sound and light above my seat when i pressed the F/A call button. When i asked for water, one of the cabin crew members pointed towards a bottle of bottle and told me to serve myself as if im a non-paying customer. I paid for my ticket, why should i do their job. In a nutshell, the customer service sucks, for least money i could have taken another airline with better service.

CMN
JFK
Okay 4.0

The flight we originally booked was cancelled.

AGA
CMN
Mediocre 2.0

An old woman took my seat!

Mon, 15 Oct
BGY
Milan Orio Al Serio
YUL
Montreal Pierre Elliott Trudeau International
26h 55m
Mon, 22 Oct
YUL
Montreal Pierre Elliott Trudeau International
BGY
Milan Orio Al Serio
31h 00m
C$ 539
Trip: 8 days
Overall 0.0 Poor
Based on 0 reviews
Sat, 6 Oct
MXP
Milan Malpensa
YUL
Montreal Pierre Elliott Trudeau International
24h 55m
Sat, 13 Oct
YUL
Montreal Pierre Elliott Trudeau International
MXP
Milan Malpensa
30h 40m
C$ 550
Trip: 8 days
5.6OkayShow reviews
Overall 5.6 Okay
Based on 1,495 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.1
Food
4.7
ORD
KEF
Mediocre 2.0

NOTHING. My experience won't fit in the negative comments, so I'm starting it here. (1/4) We had a 21 hour layover in Iceland, so we left the airport for the night. The next morning, on our way to the airport, we tried to check-in online, but the online check-in service was not working. We arrived about two hours before our scheduled departure and had to wait in a long line since the online check-in service was not working. We checked our bags and ran into our first unfortunate encounter with the airport staff. He sent my friend's bags through, without checking the weight. When he weighed my bag, he then noticed that the first bag sent through was overweight, and mentioned that he had made a mistake. He decided to weigh both our bags together as one entity (to equal 88 lbs.) and made me empty out my suitcase of the extra weight from not only my single bag, but the extra weight from the first bag, as well. He said it was too late to retrieve the first bag, so my friend and I had to divvy up my stuff between our carry on bags. Had we known the first bag was overweight, we would have been able to easily taken stuff out of our OWN suitcases and into our OWN carry ons. Which would have been helpful for what was to come... We then walked through the foodcourt to buy some overpriced snacks for the plane. When we decided it was time to go to our gate, we passed a horrifically long line of people that we assumed couldn't be the line to get through customs, because the last few times we had been at this airport, there was always a maximum of 20 people in line. Once we realized that this line was for customs, we asked an employee working the line if we'd be able to make our flight on time if we had to wait in this line. He said not to worry, that we would be okay, because all of the airlines were notified of the unexpected delay at customs. We patiently waited in this line, and as soon as we were through, ran to our gates. At this point, we knew we were going to JUST miss the time for the gate to close, but were consoled by the fact that the employee at customs had told us that the airlines were notified that some of us would be late arriving due to the unexpected delay and line. We arrived at the gate, and the airport staff working the gate laughed in our faces and told us it was too late. They said they never heard from anyone about any delays at customs, and that the transportation bus to the airplane had left ten minutes ago. "Too bad!" they said. How could it have left ten minutes prior, if the gate said it had closed only a few minutes before we arrived? A lie. We asked about our luggage.

(2/4) They said that they would notify the plane, and the bags would be taken off, and that we could find them at baggage claim. So let me get this straight - the plane can wait for someone to sift through all of the baggage, find our bags, and remove them from the plane, but wouldn't allow us to take the probably less time to just get on the plane? We asked if there was anyone from WOW that we could speak to, and they pointed us in the direction of another gate. Once we got to that area, there was another group of people that also missed their flight due to the unexpected line at customs. They were speaking with a lady who was telling them that no one from WOW was at the airport, they all went home for the day. We also attempted to talk to this lady, but she was in a hurry to leave for the day, as well, and was very dismissive and talked to us in passing. On our way to baggage claim, we passed customs, which by this time, had no line. We spoke to three people that were standing in that area, and were looking for the guy who told us that our plane was notified of the delay. He was no longer around, but the staff standing there had said that they were unsure why we were told that any aircrafts were notified of delays because that was not true, and that they also were not even ALLOWED to tell travelers this information. So.... the guy that we spoke to in the customs line lied to my face, and was not even allowed to tell us what he did. This infuriates me for MANY reasons. If I had known that we would not make it through the customs line in time, I would have politely asked other travelers towards the front of the line if we could pass them. Most people are very nice, and would of course let us in front of them. I know I would have done that for someone. But instead, since a KEF AIRPORT STAFF told me that MY PLANE WAS NOTIFIED OF THE DELAY, I patiently waited in line. Yet another lie. We finally got to baggage claim, and spoke with one of the employees there. He told us that he was not aware of any bags coming back in, but it usually takes about 30 mins. At this point, it probably had already been that long, but my friend waited anyways. Meanwhile, I went back to the check-in area to see if there was anyone available to talk to about the circumstances, or if there was another flight we could get on because both my friend and I had to work the next day. There was no one anywhere, except for at the the Icelandair counter. The woman I spoke to there was very nice (shocker), but there was nothing she could do, that all of the flights leaving the airport to the US for the rest of the day had just closed their time for purchasing tickets. If we had not been lied to and if the staff had not been rude and pointing us in all different directions, I probably could have gotten us on a flight out that night. But yet again, we JUST missed the mark due to being misinformed and mistreated by the airport staff.

YYZ
KEF
Excellent 8.0

Price was very inexpensive, crew was polite and efficient and our flights were on time. The food was fine, but a little overpriced.

No entertainment, but that’s how they keep costs low. Seating was not incredibly clean.

KEF
CPH
Okay 5.6

Nice newish planes. Competent but basic service in the air. Nice air crew.

Ground agents are bad. Don't care about you. Won't answer questions. Don't care what happens to you. Don't care if you make your flight, or if your connection is delayed. There is no phone support. If you have a problem - you're on your own. Online checkin is broken. Does not work at all.

SXF
KEF
Good 6.3

Seats are too small

KEF
BCN
Mediocre 2.0

(3/4) My friend finally came up from baggage claim and had told me that no bags came, and the staff member we were speaking to downstairs told us that our luggage was probably already on its way to Chicago. Note that he never asked for our names or our baggage claim ticket. We bought a plane ticket on Icelandair for the next afternoon, found an ACE Guesthouse to stay at, paid for another cab, and left with our carry-ons with nothing useful for overnight because of the first encounter at the check-in counter where we weren't able to properly remove our chosen belongings from our suitcases. The next morning after I woke up and as soon as I knew our original flight had landed, I tried to call O'Hare to confirm that our bags had indeed made it to Chicago. I was not able to get ahold of anyone that could help. When we got to the airport, 4.5 hours early, we checked in and went straight to baggage claim to double check where our bags were. We were not leaving Iceland until we were 100% sure of where our belongings were. Lo and behold, it's the same employee that was working in the baggage claim area the day before. He remembered us, and told us that he had good news and bad news. The good news was that they found our bags, the bad news was that was our bags were on their way to Boston. Boston? BOSTON?! He said they went to Boston because if there were bags left here, it was mandatory that they get sent as fast as they could to the country they are scheduled to arrive at, no matter what airport. That location happened to be Boston. We have NO idea why this was the case, when they knew that we had missed our flight and were still in Iceland. Isn't it mandatory that luggage stay with the owner? We wanted to call Boston to make sure that our bags were there, and to have them sent to Chicago so that they were in Chicago when we arrived later that day. He told us that there was nothing that we could do, that we would have to wait until we get to Chicago, file a claim, and then they would have our bags sent to us a day or so later. Note again, that he never asked for our names or our bag claim number. Begrudgingly, we left him, even more furious, and waited for our next flight. Meanwhile, I tried to get ahold of anyone from O'Hare – no luck. I tried to get ahold of anyone from Boston – no luck. Finally, I decided to call WOW Customer Service. I explained the situation to her, and told her that it was absolutely necessary to know where my bags were, and to know that they would be waiting for me in Chicago when I arrived, also questioning WHY protocol called for our bags being sent to Boston. She asked for the claim number, and told me the last time the bags were scanned was in Iceland. They were at the airport. I told her this was impossible, because I spoke to the same person the day before and today, and he said our bags were not at this airport. She insisted that they were.

(4/4) At this point, a few hours had gone by, and we were running short on time. With AN HOUR left until our DEPARTURE TIME, we went back to baggage claim and told the same employee that WOW had told us our bags were scanned in here. He seemed confused, and said he was not sure how this could be possible. My friend spotted her bag behind him, and pointed it out. He seemed shocked. I didn't see my bag anywhere, and asked him where it was, and he said that maybe it got swapped out with someone else's, because he didn't see it. My friend asked him to please check the back for my suitcase. Sure enough, it was there. CLEARLY, this employee had no idea what he was doing. He gave us misinformation numerous times. If we had not been so persistent, we never would have known that our bags were still at KEF in Iceland. HOW WOULD WE HAVE GOTTEN OUR BAGS TO CHICAGO??????????? If I had listened to the guy and trusted him, we would have landed in Chicago, filed a claim, and seen that there were NO bags in Chicago, and NO bags in Boston. Our belongings would have been stuck in Iceland. We then had hardly any time to go back to the check-in counter and check our bags. We waited in another line, checked our bags, and ran to our gate. Every other KEF staff member that we tried to speak to was very short and rude, unhelpful, and in a hurry to get us out of the way. Even when we tried to find someone at a kiosk, there was no one there working the kiosk. Nearly every employee at KEF had lied to my face, and did not care that I needed help. If I had not been lied to about information regarding notifications, flights, baggage, etc. on numerous accounts, I know for a FACT that I would have made sure I made my flight. This experience is absolutely unacceptable. The incapable, rude, and dishonest airport staff and unaccommodating airlines costed us an extra $1,000 each. It also cost us the couple hundred dollars we would have made at work the next day. I will never fly WOW again. I will never fly to or through Keflavik International Airport again. I will never recommend WOW. I will never recommend KEF. This left such a bad taste in my mouth that I don't really ever want to go to Iceland again. And I know my friend feels the same way.

Fri, 12 Oct
MXP
Milan Malpensa
YUL
Montreal Pierre Elliott Trudeau International
13h 50m
Fri, 19 Oct
YUL
Montreal Pierre Elliott Trudeau International
MXP
Milan Malpensa
31h 25m
C$ 649
Trip: 8 days
6.5GoodShow reviews
Overall 6.5 Good
Based on 2,011 reviews
Overall
6.6
Boarding
6.5
Comfort
6.6
Crew
6.9
Entertainment
6.1
Food
6.3
RAK
CMN
Okay 4.0

Timing was good

Overpriced, no entertainment, no food, nothing.

JFK
CMN
Okay 4.0

I didnt like the fact that im a paying customer and when i pressed the flight attendant call button to get the attention of a cabin crew, waited for about 15 minutes and nobody showed up, bear in mind that it wasnt the busiest time of flight. I had to wake up the customer sitting next to me so i can walk to the back galley where i found 4 cabin crew members sitting down and chit chatting about their personal lives completely ignoring the chime/sound and light above my seat when i pressed the F/A call button. When i asked for water, one of the cabin crew members pointed towards a bottle of bottle and told me to serve myself as if im a non-paying customer. I paid for my ticket, why should i do their job. In a nutshell, the customer service sucks, for least money i could have taken another airline with better service.

JFK
CMN
Excellent 10.0

The flight out of JFK to Casablanca was on time and checking in was extremely fast. We flew out and arrived early. The plane itself was very clean and organized, and was mostly empty, giving me enough space to have two seats for myself.

The entertainment center (screen) stopped an hour before the plane landed. I was in the middle of watching The Greatest Showman, so that was pretty rude. Other than that it was great.

BEY
CMN
Mediocre 3.3

I liked how my monitor for entertainment kept glitching and making pretty colors. None of the monitors worked but I am an artist so I enjoyed the abstract colors.

Terrible communication about delays and cancelations. You have to be very proactive in telling them what to do. They almost put me on a flight where I would miss my connection by 9 hours and then would have to wait 18 hours for my next flight. I was late for a family emergency. You can't rely on any website you have to call for updates and are lucky if someone picks up. I feel bad for the staff.

CMN
JFK
Mediocre 3.3

The crew is nice. And I feel bad for them because everything else is terrible. They have to deal with a lot of upset people.

Very poor communication about delays and arrivals and cancelations. Not reliable at all. Be prepared to have to travel for 2 days and good luck catching your connecting flight. They are short staffed on pilots so they are over worked. The plane was a disaster very dirty, loud, and two fights broke out. I couldn't even sleep to turn my brain off. No entertainment either.

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