- coming around often with water - kind staff
- not possible to browse all content, navigation is painful in general - touchscreens which work poorly or not at all (but required to use system) - headphone jack connections with problems causing unusable audio - special meals when standard options would work fine (vegetarien) - seat belt sign remaining on for over an hour with delays (very difficult for children) - P.A. system announcements at 11:30pm to advertise Duty Free shopping
Good boarding.Easy check in.
Food! Not appealing. Did not eat more than a few bites.
The flight crew were wonderful to interact with and really helpful in accommodating my disabilities. Dinner was mediocre but at least some was available, which I didn't expect on an overnight flight starting after dark. ("Breakfast" was a slice of really tasty banana bread but nothing else.) I really appreciated the presence of outlets and USB ports for charging electronic devices, and that the seats had adjustable headrest flaps. These are essential features on long flights!
It's almost impossible to sleep in economy class seats, even with the adjustable headrests. I recognize that economy is supposed to be the "no frills" class of travel but sleep is not a luxury. Sleep is a basic human need, like food and oxygen. I don't actually believe that offering better accommodations for everyday passengers (off whom the bulk of airline profits are made) is financially unfeasible or unreasonable.
The plane was dirty and not much entertainment for overseas flights
The Air Canada app to have access to the entertainment on board did not work.
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