Daily cleaning, installation of cabin HEPA filters on flights from Quebec to Arizona
|January||Best time to beat the crowds (4% less expensive on average)|
|December||Most popular time to fly (11% more expensive on average)|
Average price round-trip
|C$ 543||(avg. price over the last 2 weeks)|
Good deal round-trip
|C$ 182||or less|
Good deal one-way
|C$ 150||or less|
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Quebec to Arizona.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Arizona from Quebec is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Arizona with an airline and back to Quebec with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Arizona from Quebec up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "Service was ok not a big deal. Could've had a accommodate us for the 2 hour delay"
Cons: "2 hour delay...and once in seat it was too hot with traffic of planes in front of us."
Pros: "Flight crew was ok and boarding was really quick"
Cons: "Terminal 2 security at LAX is awful and inefficient Also plane had a malfunctioning switch and it took them 1.5 hrs to fix while we are on the plane. This was 1.5 hrs delay on a 58 minutes flight. :("
Pros: "Crew, chairs, entertainment"
Pros: "All was good"
Cons: "All was good"
Pros: "We eventually got to Atlanta."
Cons: "Delta is flying a lot of commuter planes, which are pretty cramped. We usually fly first class, and the seating is essentially the same as what coach used to be. There's nothing "first class" about it. And of course, the flight was hours late."
Cons: "Got a stiff neck cause the seat would not go back. Makes it difficult to see the entertainment with my progressive lenses"
Pros: "Take off on time, arrived early, pleasant flight attendant"
Cons: "Had to sit on tarmac after arriving early"
Pros: "Boarding was on time and the process was efficient."
Cons: "The flight attendant could not serve coffee or tea due to "no potable water" onboard! The electric outlets at each of our first class seats were not functional, both the USB ports and the electric plugs did not work so we were not able to charge our phones during the flight. When I mentioned this to the flight attendant her response was that she had not received a report that the electric was not working. No other assistance was offered. There was very little legroom even though these were sold as first class seats. The plane was old and dirty, the armrests were sticky."
Pros: "Great service by crew!"
Cons: "Took too long to get on board."
Cons: "Not much to read"
Pros: "The flight was delayed by 50 minutes and then they underestimated the time to de-ice."
Pros: "Not applied"
Cons: "Not applied"
Pros: "We got on the plane and it went to where it was supposed to go."
Pros: "Over all everything specially we got in earlier than expected"
Pros: "Got an upgrade to econ comfort"
Cons: "WIFI wasn’t working. USB charging port wasn’t working either"
Pros: "Crew member Lori was exceptional. Great detail to safety and customer service!"
Pros: "Not much to like"
Cons: "Poor customer service, panicking customers for nothing and just general lack of consideration for paying customers. Definite turn off to Delta. Not planning to use this airline agaon"
Cons: "My flight got delayed for twelve hours with no compensation for a hotel."
Pros: "customer siervice was great and welcoming was awesome"
Pros: "Excellent Detroit crew"
Pros: "Same as above."
Pros: "Flight was delayed by 2+ hours, Delta (running the flight for westjet) sent 1 email about the flight being delayed to 4:45 which was inconsistent with the gate signage and agent who said 3:45, flight ended up leaving at 5:45PM. No reasons were provided beyond the incoming flight from LGA hadn't come in. Why hadn't it come in? When could we expect to leave YUL? No answers."
Pros: "Delta automatically rebooked our flight due to delays. We were rebooked on Air Canada"
Pros: "Crew was very nice, boarding went smooth and flight was on time... No complaints!"
Cons: "It was freezing cold on that flight. Cold air from side panels above the windows was blasting in our faces."
Cons: "Plane kinda of old. Just cookies and coffee"
Cons: "Got stuck for two hours sitting in the plane because the computer systems went down."
Cons: "Seats are very small."
Pros: "Clean & modern aircraft Comfortable seat Proactive customer service"
Cons: "Delayed departure (due to Air Traffic Control) Finding my bag damaged on arrival More refreshments would have been nice"
Pros: "Tv on flight"
Cons: "Flight attendant skipped me for drinks"
Pros: "Got a window seat, my luggage arrived with me"
Pros: "Fast boarding, everyone nice."
Cons: "Wifi was yo and down the whole flight, about 20 times, so kids were not entertained."
Pros: "we got on another air conditioned plane"
Cons: "We initially were put on a plane with defective air conditioning.... it took 90 minutes to finally decide to put us on another plane. The older planes have hardly any room under the seat in the isle seats."
Pros: "The flight attendants were very friendly"
Pros: "Crew was fantastic! Everything was satifactory and as expected."
Cons: "Flight was delayed from leaving the gate due to a fuel manifest needing to be signed. My baggage was really mauled ( by TSA or by Delta baggage handlers, I don't know). One zipper on a compartment was totally torn off. Another zipper was missing its pull and was difficult to open."
Pros: "EZ play newer plane nice staff"
Cons: "Power plugs did not work in seating row and air vents did not work"
Pros: "Great staff, quick service."
Pros: "I got home."
Cons: "Staff is ticketing were unhelpful in straightening out Boarding process. I ask for help and the agent came over and read the computer screen to me as if that was all he was there for."
Pros: "Just to clean the cabin a bit more and the folding table tops. thanks!"
Cons: "The fact that seats could not be reserved ahead of time. Having them assigned at the gate is illogical and does not reward the passengers who reserve / check ahead of time. Additionally, it creates unnecessary rush at the gate."
Pros: "Efficient, comfortable, on time"
Cons: "Boarding. Was late because 1- airplane arrive about 10 minutes late and 2-have to wait passengers coming from Orlando."
Pros: "Friendly and helpful crew. Drinks and snacks were nice and were given in larger portions than some other airlines I've flown."
Cons: "The seats were not comfortable. I was in general boarding but I was still disappointed with the seats. Hard to stay comfortable during a 3 hour flight. Cabin temperature was a bit cool for my liking."
Pros: "Row to myself"
Pros: "We were late leaving and missed our very tight connection at JFK. When we went to an agent we found we had been already rebooked on another flight through Detroit arriving 2.5 hours later than original. Our luggage was also rerouted to follow our flights and was there in Phoenix!"
Cons: "45 minutes is too tight a connection in JFK when you have to change terminals even if the flight were on time!"
Pros: "Very funny, added comedy to the flight. Great!"
Pros: "Comfortable and Clean"
Pros: "The flight was on schedule. The pilot was great and avoided turbulence."
Cons: "Compared to my SF to Munich flight, the return trip was a nightmare. The flight attendants were nowhere to be found. Cold face towels, ran out of food and drink. Flight attendants allowing a school field trip to take over the flight. My seat was kicked for 7 hours straight, they did nothing."
Pros: "Comfortable seats"
Cons: "Meals and some entertainment"
Pros: "The crew were nice and the service very good. The layover was short."
Cons: "Our luggage was lost so we had to go back to the airport the day after. In economy class the Last 3 central rows or even more, have no carryon storage. We were stuck with our carryons for over 7 hours during the flight Montreal Munich. This is the case if you fly their new A350-390."
Cons: "Impossible to do beter."
Cons: "My luggage did not make it"
Pros: "Smooth flight"
Cons: "Stop overcharge people for 1 luggage :( very disappointed"
Pros: "The crew was alright but there was very little leg space in the economy cabin"
Pros: "It was very smooth, the connection was great, boarding went easy, service was nice."
Cons: "Couldn't check in online and because I booked pretty late, didn't get the seat choice I wanted. I purchased the flight via the Lufthansa site, but then on check-in, I found out that the first segment was SAS, so neither the Lufthansa site nor the SAS site let me check in online."
Cons: "Small plane, a price for everything."
Cons: "There was hardly any communication about the delay."
Cons: "Lufthansa warse company ever fly with . everything was bad . delay like two hours , food only meat because No enough chicken and No socks to warm my foot because I was feeling cold ."
Cons: "I didn’t like selection on movies"
Pros: "Tout était impeccable."
Pros: "Good staff and food."
Cons: "Flight was late and boarding was unorganized. When the person sitting in front of me moved their chair it hit my head and moved all my stuff, this should not happen. We should not feel our area moved because the person moved their seat in front of us."
Pros: "Service, food, and entertainment was great!"
Pros: "Telling you you're stupid"
Cons: "getting too many emails about a flight that I've never took"
Cons: "Leg space"
Pros: "Firstly, the food was great!"
Pros: "Usual good service for economy class on this airline"
Pros: "The entertainment options were great, The plane was very clean and the bathrooms was HUGE!"
Cons: "uncomfortable seat, off set from the seat in front of me so my entertainment screen was at an odd angle to watch. Food was ok but they had a sauce on the chicken that was not very appetizing. It actually made my wife sick and lets just say she did not keep her dinner. Also, I asked for a scotch after take off and it was a small shot and after dinner I asked for another and it was just a whisper. It did not even cover one ice cube. It would have been nice to get at least a full shot."
Pros: "Service was outstanding. Very polite and prompt."
Cons: "The passenger behaind, was a tall guy. All the 7 hours flight i had to fight him to allow me puting my back sest dowm on his hearting legs. Why didnt hay extra and seat where it fits his size?"
Pros: "Flight was on time."
Cons: "I was sitting at the tale end. Seat was extremely uncomfortable. I was trying to rest yet flight attendants and several passengers were talking loud. Crews kept forgetting passengers orders/requests. A lady sitting besides me pushed a call bottom 3 times to get noticed. Flight attendants were too busy chatting with passengers to help other passengers. I have never seen that type of services before."
Pros: "Premium economy gives you extra confort, more space to sleep better."
Cons: "The flight was delayed 40 minutes."
Pros: "Crew attention"
Cons: "Delayed flights for a day"
Pros: "good flight hardly any turbulence. Good food/drink choice. The crew was helpful and courteous."
Cons: "The flight was scheduled way, way too close for a comfortable transfer since the second leg of the trip was to go overseas having to go through 3 different queues for passport, boarding and security lines. Need more time to pass the long lines and still be able to catch the connecting flight. Not a smooth connection."
Pros: "Amazing service."
Pros: "Great service across the board! Wonderful, experienced staff!"
Cons: "Seat space was inadequate. My shoulders are 4 inches wider than the seat space including both shared arm rests."
Pros: "Friendly flight crew, clean and nice airplane"
Cons: "Can't think of anything. Keep up the good work"
Pros: "Every thing"
Cons: "Operation system"
Pros: "I like the service and food. 45"
Cons: "I like food and service and they had things that make it different. 48.."
Pros: "Timely and clean"
Cons: "No entertainment"
Pros: "good service, professional staff"
Cons: "few cm more leg room in economy will make such a big difference!"
Pros: "The coach seats were much more comfortable than Air Canada's. The flight was without incident. Staff were great! Accommodating, friendly and efficient!"
Cons: "Too cold"
Pros: "It was UA. Not Lufthansa."
Cons: "obvious crew disapproval when walking up and down the aisles to keep lively one year old entertained and from crying!"
Pros: "I was very pleased by this flight, all good or excellent."
Cons: "I have nothing negative to say."
Pros: "only negative was whining child whose parents did not seem to care if whole plane was disrupted. Had tv available so watched olympics most of way home. Also, beer or wine with dinner"
Pros: "Promptness, profesional and nice service. Everything overall."
Pros: "direct flight"
Cons: "only one type of food offered. presented in a rude way."
Pros: "Free entertainment to compensate for the delays."
Cons: "Mechanical issues grounded the plane, had to wait 3 hours for new plane."
Cons: "Upgraded my seats for $$$ and they changed the plane and wouldn't honor it. Returning flight was canceled and they were very unhelpful"
Pros: "quiet on-time flight"
Cons: "Overnight flights are usually a pain in the neck, which is obviously not the airline's fault"
Cons: "The connections for audio wasn'y working, false contact..."
Pros: "Great job overall."
Cons: "I was delayed a few houts.they could let me fly earlier."
Pros: "not much, not even close to the service and comfort I am used to flying."
Cons: "Keep planes in working order"
Cons: "Service is awful, they cancelled a flight and they reserved the wrong flight so we couldn't get to the destination. Had to change airline and extend our flight by 9 hours with our baby. Horrrrrrible experience. Staff didn't seem to care. They put everything on their supervisor and she tried to help"
Cons: "Access to the internet and in film movies on my ipad was not functioning! Made for a longer flight not being able to watch movies."
Cons: "After landing, we were waiting on the tarmac for sometime and I needed to use the restroom I was an allowed to do so. It would’ve taken me a short short time. I went to The rear of the plane to use the restroom and was told to get in my seat."
Pros: "Everything On time Didn’t missed our connection Good"
Cons: "I don’t know"
Pros: "Gate agents wonderful - helped with a Passport issue and seating."
Cons: "Onboard flight attendant not happy with a seat change request (as recommended by gate agent) and then remained sullen (to me only) for duration of the flight. Childish."
Pros: "Super helpful gate agents and smooth entry process back into the country."
Cons: "Crew on plane weren’t great. The male attendant wasn’t very understanding when a little girl had to use bathroom before we even left the gate. One of the women attendants ended up letting her go while taxing. Clearly the guy doesn’t understand kids. We could have ended up with a plane smelling like"
Cons: "More than 1 drink served"
Cons: "We landed in Phoenix and spent over an hour on the runway, when we did finally get a gate it didn’t work. The delays caused me to miss my ground transportation."
Pros: "Flight attendants"
Cons: "I could not get through to westjet for days due to weather. Then when they called, they hung up on me as connected....back to another hour wait. Then an email. Then 5 days later to hear that despite all of their chaos there would be no changes."
Pros: "Arrived earlier than scheduled."
Pros: "The WestJet staff took great care of my dad right from when we entered the airport in Calgary to when he landed in Phoenix. They made sure he was comfortable and that his experience was stress free."
Cons: "No control over this but they waited on the tarmac for 30 minutes before taking off. They made up the time in the air. I'm sure that de-icing the plane was the reason for part of the delay. Safety first."
Pros: "We left Calgary just as the snow started. What great timing! The flight was smooth, the service and food were excellent. We always have a good trip with WestJet, especially thanks to all the great staff on the ground and on-board."
Pros: "Great flight! Great service and way more room than air canada! And ACTUALLY on time!"
Pros: "I slept throughout the flight"
Pros: "Slick and direct"
Pros: "I liked the price for my flight however I booked using my AirMiles."
Cons: "I have travel with WestJet many times is the past and had nothing but good to say. This was my first time using WestJet Encore and was totally shocked and disappointed. The flight crew i found to be very rude with and had an attitude. The biggest shock was the greetings and all announcements were in English accept the safety rules where the pre-recorded tape was played. If asked about the return flight from Halifax to Montreal, one word to describe it "disaster". I was totally turned off with WestJet. I will for sure continue using Porter as I was always pleased with there service. As they say "you get what you pay for"."
Pros: "We were late getting to YUL because of traffic, and a West Jet employee went above and beyond to make sure we made it on our flight even though we missed the cut-off time."
Cons: "No entertainment on the return flights Yeg/Yul !! Makes for a long flight."
Cons: "They tried for force us to pay for a different ticket because we had gotten a cheap initial ticket!"
Cons: "Four hour delay notice after i had my ticket and sittting at the gate. Got an email at 8:00 am that the flight was delayed till 1:00 pm. Late getting out of maintenance shop. Had to have know hours earlier when still at home. That i would have totall"
Cons: "Flight was cancelled then rescheduled on a flight that was over an hour delayed. We almost lost our connection to Hong Kong as a result. Made for a very stressful journey with 77 year old parent and 8 years old child long waiting/ tiring time and running to gate our flight."
Pros: "Free wine and beer."
Cons: "Our flight for Toronto on Sept. 5 , # WS589 was delayed of about 1 and half hour; so, me and about 20 other passengers missed our connection in Toronto. The crew said that Pearson airport was on a shut down due to severe thunderstorms. But the weather was nice and sunny when we arrived Toronto; in fact my connecting flight ( Hainan airlines HU 7995 had left 20 min. earlier- on time- for Bejing. The crew in Westjet plane told me that all airlines were delayed in Toronto airport due to bad weather , and so that I would not miss my connecting flight."
Pros: "Great service, on time, comfortable seats."
Cons: "Could improve the snacks quality."
Pros: "Leg room"
Cons: "Unprofessional staff. Made a mistake during boarding that caused 2 hour delay"
Pros: "Friendly staff"
Cons: "All flights boarded late, they ran out of food for purchase on long flights and the seats are uncomfortable."
Pros: "Montreal to Toronto the crew and staff was great and in a good mood and very pleasant"
Pros: "Not often do you feel like you really "welcomed aboard." This was not the case on our flights to and from Calgary. The staff was friendly and seemed to enjoy their jobs. That was refreshing. I did like the Westjet Connect feature. You don't have a TV screen in the back of each seat. You download the app and you get to watch TV, Movies, News all on your own device for free. A nice plus is that you can change all your devices with USB power port at each seats you never run out of a charge."
Cons: "The only thing that I did dislike was on the return we flew a 737-600 which did not leg room like the 737-800 we flew on first. The under seat storage is skimpy in the middle seat where an entertainment server is located"
Cons: "Connecting flight was cancelled."
Pros: "Didn't like anything. Specially the fact that I left home at 3am and I'm still not in LA"
Cons: "THE DELAYS! 36 HOURS ON THE ROAD AND STILL GOING! NEVER AGAIN!!!!"
Pros: "all the service was very good to us"
Pros: "I was rescheduled to a flight that got me to phoenix at 7pm... Ended up missing a meeting."
Cons: "Instead of a straight flight to Phoenix they rescheduled me to a 2 stop flight until my final destination."
Pros: "In-flight service. Complimentary wine & beer. Flight attendants very friendly."
Pros: "The service was nice"
Pros: "Made it to toronto in time to catch my next flight"
Cons: "Flight was canceled Next flight was delayed 30 mins"
Pros: "Crew was fantastic, friendly and always smiling. I prefer an aisle seat, and they took much more care not to bump you than I've experienced on other flights. Left on time, arrived early. One of the few flights I've been on with no issues."
Cons: "Seriously who fly's international without baggage? BS on paying fees for a checked bag for an INTERNATIONAL flight - but everyone does that money grab. Seats are not made for someone with any height - I'm 6', and the seats were uncomfortably positioned for my back - and way too low to support my head. They supposedly have an app to send you alerts about your flight - doesn't work - re-installed twice, and got the same can't connect message on different days (my phone was on a gig network wifi)."
Pros: "All the ground staff in Toronto were extremely helpful, polite and friendly....execllent! Flt crew were also polite and friendly. Flt seating was a bit cramped but ok."
Cons: "Somewhat delayed getting into gate on arriving."
Pros: "Flight staff actually appeared to be concerned with all of the passengers"
Cons: "The "bell sound" when an announcement is made is incredibly loud......annoying so."
Cons: "TWO gate changes and several delays later, we finally got to Toronto."
Pros: "I love the leg room on this airline as well as the fact that entertainment/internet is free."
Cons: "Seat pockets could be a bit bigger but the ample floor space makes up for it."
Pros: "On time.courteous"
Pros: "The assistance of the WestJet agent"
Cons: "I was held by the American immigration for over 30 minnqnwnnni missed the flight"
Pros: "The crews on Westjet have always been great. They, more than anything else, make flying on Westjet very enjoyable. :)"
Cons: "It feels like the seats get a tiny bit closer to the ones in front of you every time we fly!!! We wish you had more "plus" seats -- haven't been able to book them the last couple of times that we flew. :("
Pros: "Much friendlier than their Canadian competitors. Efficient boarding. Caring crew: One flight attendant gave a passenger part of his own breakfast when she wasn't able to eat her nut-containing snack because a nut allergic passenger was on board. Like the power stations at each seat with USB and AC connections."
Cons: "The coffee was very weak. More like brown water than coffee. Food choices were very limited. The entertainment system, available by App on my ipad, worked, but intermittently."
Pros: "The flight was smooth and flight attendants were nice."
Cons: "Make sure you download WestJet's app before you board. They charge for everything on board like tablets and Internet connection. If you install WestJet app, you can use on flight entertainment on your device or use your laptop. Since the seats are tight, laptop is not a great choice."
Pros: "Plus seating is worth the extra cost on this type of flight."
Pros: "flight was on time and our baggage arrived with us. The pilot landed in miserable weather and did a very good job."
Cons: "the seat could not be adjusted for tilt and the air nozzles were not working properly in that the air flow was very weak and the cabin was quite hot. We asked the attendant what they would do if we passed out. She let the captain know but nothing could really be done to correct the air flow."
Pros: "The crew was attentive."
Cons: "Check in process was super slow. It took an hour and a half. Check in process needs to be made more efficient. Also, plane took off an hour and 20 minutes later than originally planned. Therefore, we landed an hour later than expected."
Cons: "Podrían mejorar su espacio para equipaje de mano, arriba y debajo de los asientos"
Cons: "Our itinerary changed months ago. We showed up at 4:00 am for our (new) 6:00 am flight expect that delta hadn’t alerted the Tuxtla Gutiérrez airport of the change so we had to go back to our original itinerary of flying out at 9:30 am. We were NOT happy to have gotten up at 3:00 in the morning with the kids to end up having to sit an extra 3 hours (5 hours total) in a tiny airport to fly out at the original time I had chosen."
Cons: "1h late departure, but we arrived at the expected time. Seats were not very confortable, but everyone had an individual tv. We bought a flight Montreal-Mexico-Panama City, but for some reasons, it was impossible to get boarding passes for the second part of this flight... We had to check-in again in Mexico city."
Cons: "Really but service I m not recommended sorry"
Pros: "The time we take to aboard"
Cons: "The space between seats"
Cons: "Went to check in baggage and had my paid receipt and Aeromexico insisted luggage wasn’t paid for and we had to double pay at the airport so we didn’t miss our flight! RIDICULOUS! Wake up Aeromexico and KIWI booking!!!"
Pros: "The lunch was good, the team was nice and the flight went well!"
Pros: "Great service and comfort"
Pros: "We were on time"
Cons: "Entertainment selection was mediocre."
Cons: "Horrible and first flight was 1h45min late which made me miss my connecting flight. The transit airport was also a horrible experience to spend many endless hours in."
Pros: "The time, wasn't long flight"
Pros: "the crew was very gentle."
Cons: "I could not get my chair in a more confortable position to sleep, it did not work. Because of that my 6 hour and a half trip was very long and unconfortable and i ended up with pain in my lower back."
Pros: "Great crew nice and courteous. Great itinerary arrived at 2 pm in León."
Cons: "Very warm and small seats for 3hr 40 mins trip we were seated in front of emergency exit we couldn’t recline understandable but leg space is smaller than most standard planes."
Pros: "we arrived"
Cons: "lost bags - when they arrived the next day, told us we need to go all the way to the airport or pay $25.00 USD to a taxi to bring them to us. When we went to pick up the bags, one (both bags were brand new for this trip) was virtually destroyed, with multiple tears and rips - damage on each of the 6 sides of the bag. The Aeromexico woman insisted they have no liability and refused our claim for the damaged bag. Extremely poor service."
Cons: "In the counter people were rude (as always) and the first guy that helped us didnt found us. A lot of time wasting and not much staff to check-in."
Pros: "good servide aboard,great flight,very pro crew."
Pros: "Include meals"
Cons: "Arriving at Mexico city airport there were lack of communication for the connecting flight. We had to go from one end to the other of the terminal."
Pros: "Nice flight. Smooth, in time and safe"
Cons: "Air was very dry and my seat couldn’t recline at all. For a red eye flight that was very uncomfortable"
Pros: "Love the comfort and room of the seats. A plus to have charger station in your seat"
Cons: "Staff not so friendly. Not giving us enough attention"
Pros: "The seats were reasonably comfortable and the legroom was decent."
Cons: "It was awful. My original flight was scheduled to depart March 30 at 11:55. Then Aeromexico changed it to 1:35am in March 31. They refused to let me change flights when this happened. I wanted to fly standby on an earlier flight, so I called everyday for 2 weeks to confirm how many seats were left. Everyone I talked to told me I could fly standby if it was he same day as my ticket. I got to the airport and the flight attendant at check in told me “standby doesn’t exist.” When I asked how much it would be to change my ticket, she just said “very expensive.” She told me she’d have to check me out of my current flight and risk me losing my seat on that flight, because it was overbooked just to see the price for the earlier flight. I told her I’d be willing to pay up to $200 to switch to the earlier flight and she told me it was very expensive and she wouldn’t do it. I came back later that night and took my scheduled flight. I carried on my bag from SFO to MEX. On my second flight from MEX to BOG, the attendant told an older woman she had to check her bag because the overhead was going to be too full. I volunteered to check my bag instead so she could keep her bag. Then Aeromexico lost my bag. When I got to BOG, they told me I couldn’t have a voucher because it was my fault for bringing a bag that was too big. Finally they gave me $100 because the next day was Easter and I had no clothes for church. I wasted over 2 hours of my vacation at the Bogota airport while Aeromexico searched for my bag. They said they’d call as soon as they found it. No one ever called. I called and they asked “what color is your bag?” I said “red” and the attendant said they had it. It was delivered several hours after this call despite the fact that the airport is less than 20 minutes from where we are staying. I didn’t think an airline could be worse han United, but Aeromexico steals the cake."
Pros: "Great,,, attitude,,,"
Pros: "Friendly flight attendants, good service."
Cons: "Entertainment system didnt work on the way to Mexico."
Pros: "Entertainiment system, nice footrest"
Cons: "No complaints"
Pros: "Mileage was credited to my account of SKY TEAM immediately. Many movies are available."
Cons: "The shelf between two seats were not clean. I asked a young steward to clean the shelf. He cleaned it later."
Pros: "Fight crew were professional and courteous."
Cons: "Delayed flight and no tv"
Pros: "We got to our destination"
Cons: "Everything else. Check-in was horrendously slow, customer service nonexistent, they checked in our carry on so they could charge for overweight, and I was forced to board while I was waiting for food only to wait a whole another hour before we actually took off. Flight was delayed 1.5hrs"
Cons: "The departure was not at the indicated time, I lost my connection in Mexico City. And I arrived 5 hours late to my final destination."
Cons: "I didn’t like the food"
Cons: "I will never fly with this airline again. I missed my original flight so they cancelled all of my flights without my permission and resold my seats. Talk about making an easy $2k without doing absolutely nothing. I paid for another flight to get to Mexico to fly to el salvador when they told me that they cancelled everything. Now I am stranded in Mexico on Christmas and they don't care."
Cons: "The waiting"
Cons: "LAX supervisor from Aeromexico super rude!!"
Pros: "Good legroom. Staff, food, boarding. Landed ahead of expected time."
Cons: "The temperature varied rather; hot on the ground cold over the arctic. One toilet door was faulty. The entertainment system occasionally played up."
Cons: "They charge you extra fees for a carry on bag if the people decides it! I flight with the same airline from mx city to denver and they charged nothing while from denver to mx city they charged 25 dollars with the same suitcase! Also delta gives you free basic wifi while this guys charge it extra. Btw they take away all your carry ons amd make you to wait for hours to get them back! They dont have automatized check in so they make you wait for long time in the row."
Pros: "The crew it’s the best"
Pros: "Everything was ok"
Cons: "All my expectations was good"
Pros: "Confortable seats and entertaiment"
Cons: "late boarding"
Cons: "Gate was changed before bording, gates closed before plane departure time regardless of not all passengers present. Missed the flight and Aeromexico made us pay to grab another flight while it was Aeromexico personel that refused to allow us in even though it was not yet departure time and said plane doors were closed."
Pros: "Staff was friendly, both at the airport and in the air. It was nice to have meals served, even on the very short flight."
Cons: "We arrived at the airport to find that they had overbooked the plane and our family's 4 seats were in jeopardy. We had to wait until they had processed everyone else in line, even though we had gotten there first, because either they were in the "sky priority" line or because maybe they had pre-bought their seat assignments. After a tense 20 minutes of waiting, they closed the flight and let us have our seats. Then, at the gate, they confiscated two of our most important carry on bags and checked them because they said that children are not allowed a carry on item -- despite paying full freight for their seats! It was very nerve-wracking at our arrival destinations as these two items were not padlocked and were the very last to come on the conveyor belt."
Pros: "Good flight, excelent schedule"
Cons: "Flight Over sold (20 people)."
Pros: "People in Mexico are very nice."
Cons: "The Mexico DF airport us very crowded and you will be delayed. Avoid it if you can."
Pros: "Very poor customer service."
Cons: "Flight attendant seemed like have little attitude. Their attitude doesn't only express by verbal it even expresses by their eye contact and body language ."
Pros: "I liked the meal and courteous attendants, however getting served at 3am was a little strange."
Cons: "We waited on the tarmac for 90 minutes waiting for 20 passengers from another flight. That's too long... we missed our bus in Chicago because of it. My seat was also broken and wouldn't lean back, making for a long, sleepless night."
Cons: "To start with I paid to check in my suitcase. But I change my mind and decided to have a cary on. when I arrived at the airport I told an agent that I wanted to bring my suitcase as carry-on and she said that it was too large. So I had to wait in line. When I finally fot to the counter the agent and the agent realized I had already paid. She said that I could try take my suitcase under my own responsibility because she thought security would send me back. I was very surprised to hear this because it is a computer case. I did not have any problems and was able to embark. The plane had not bern clean. The pocket underneath my table had a used kleenex and the table of the person seated next to my had coffee spilled. During the 5:50 hrs only once were we offer a drink. Really bad service for an international flight."
Cons: "This does not only apply to Aeroméxico, but the seating in airplanes are too narrow and uncomfortable."
Cons: "Waited from scheduled boarding to when the flight was cancelled- 3 hours and then little help from Aero Mexico to rebook to final destination in a reasonable time. Was promised a full refund of cancelled booking with Aero Mexico and as of 4/17- 0"
Cons: "Flight was delayed 3 hrs because a crew member got sick. Along with several passengers we missed our connecting flights and basically lost an entire day of vacation rebooking a flight later in the day. At one point before boarding, asked if we could be put on another flight and reimbursed and could not get a straight answer. Big part of the delay was luggage being sorted out to remove the bags of passengers they oversold flights too. It's been one of the longest days ever."
Cons: "tried to xcl a month in advance due to unfortunate circumstances....to no avail. no help at all, whatsoever"
Pros: "Prompt boarding and good directions from the crew"
Cons: "AA cancelled the Dallas flight before this one so they could fill up our flight. This does not seem very considerate of our health during a Pandemic especially with their messaging about social distancing. They also did a very poor job of keeping people patient in the deplaning process. They should have better messaging and a very non threatening way of encouraging passengers to be patient and courteous. Maybe they good offer each passenger a choice some type of goodie like a mint or a chocolate that says "please enjoy this while you wait for others to exit the plane"."
Pros: "Great crew."
Cons: "I would like the formal return of beverages and snacks. I understand the lack thereof is due to the virus. I think the airlines are doing a good job of staying within safety recommendations."
Pros: "Everything is good"
Cons: "I was asked to move from the front of the plane to the second to last row without a thank you or any kind of appreciation..."
Pros: "Crew members were all very pleasant and personable. A very special experience with the local ticket agent / boarding agent (double duty) in Guadalajara: Maria Hernandez (or perhaps Fernandez) who was pleasant, professional, helpful and even called us respectfully by name ("Mr. and Mrs. Petrusek") She is an outstanding representative of American Airlines! Gracias to her!!"
Cons: "Not a thing! We live in Mexico and we usually fly Volaris...I think AA just became our favorite airline!"
Pros: "Plenty of drink passes."
Cons: "The staff was rude. Over heard gossiping about other travelers. At end of flight overhead announcement that our section of airplane using wrong bathrooms. It was rudely stated. Should have directed this instruction earlier in the flight. Very rude"
Pros: "The crew was attentive and helpful."
Cons: "Our layover was originally supposed to be an hour and a half in Phoenix. As we were boarding the plane from Austin to Phoenix, we got a notification that our layover had been delayed an additional 5 hours due to construction at SFO. I’d have appreciated more of a heads up than as I’m boarding."
Pros: "I didn’t like anything at all"
Cons: "They have to add electronic devices or charge plug on it"
Pros: "Really disappointed as my bags was not check thru.It was rechecked at London and British airway charged me for my baggage. I want to make sure that my way back to Oslo London London San Diego has no charge . It is an international flight and I am allowed 23kg one checked bag ."
Pros: "Did good job"
Cons: "Bigger seats in economy"
Pros: "Amazing Crew"
Pros: "great trip and crew"
Pros: "Would fly again- irritated at how does a flight manage to get overbooked"
Cons: "Flight was 3 seats overbooked, they had to wait until 3 people willingly took a later flight. Like a game of chicken between 100 people."
Pros: "Friendly staff and helpful"
Cons: "Did not fly out of Ontario, I was being led to fly out of LAX since there was a delay. Ended up flying out of John Wayne Airport."
Pros: "We missed out connecting flight. We landed at 730am our connecting flight was supposed to leave at 750 it actually left at 744am"
Cons: "Our connecting flight left early"
Cons: "I arrived at the airport and had already checked in and had m boarding passes. For some reason they could not find me when I went to check my bag. After 30 minutes they saw that my seat assignment had been changed and that is why my boarding passes that I had printed at home did not match what their computer showed. I booked this reservation in May and had a seat chosen fairly toward the front. I am 73 years old and the closer to the front I can be helps. When I finally got on the plane to my surprise my seat was the very last seat on the plane across from the restroom. People continued to leave the door open after using the restroom so had to get up and continue to close the door or look at the restroom the whole flight. There was never any explanation as to why they did this. As a result, being lst off the plane, I almost missed my connection as I had to go two terminals over for my connection. At my age I cannot run so I arrived as the last people were getting on the plane. I will never fly American Airlines again."
Cons: "The information that was given was awful. Why would AA send a broken plane to ABW?"
Pros: "Nice people to fly with"
Cons: "Flight was overbooked"
Cons: "Agent at gate said overhead compartments were all full and no more room for any bag. So I had to check in my carry on luggage . To my surprise, there had many open space when I walked in the plane. The worst thing was my brand new suitcase was torn. I told the luggage agent the incident and she said they had no liability what so ever."
Pros: "AA put us in a hotel and gave $12 (per person) food voucher for missed connection due to delay for maintenance."
Cons: "Our luggage was lost for 2.5 hrs in PHX airport, due to mix-up by service rep at customer service. AA attendant at gate at CLT was extremely rude and unprofessional when I accuse Left my boarding passes in seat pocket. Would not summon someone to retrieve it. Made me wait until entire plane was disembarked and cleaned, and made me wait some more after. She was super snarky, made rude comments, and almost made my family miss our connection to EWN. I will never, ever, fly AA again. Worst customer service and tons of issues with maintenance, luggage handling, and delays."
Pros: "loved having a movie to pass the time. Super friendly attendants."
Cons: "Ct for. R"
Pros: "Great crew!"
Pros: "The staff tried to help as much as possible."
Cons: "I called American Airlines as ssoon as I book my trip to set up and make sure my small dog could fly with me. They neglected to inform me their partner, jetstar, does not fly animals. My luggage did not arrive with me. Both of my suitcases were mangled and broken. Items in my suitcases were shattered and crushed even though they were well packed and protected. We got stuck on the terminal in MSP and missed our connecting flight. When we finally arrived the systems were down and could not get new flights or hotels. We were told we could not get hotels and had to argue for an hour. Even though it was a maintenance issue. I arrived a day late and had to take extra leave. The plane from LAX to Tokyo was horrific. I booked a window seat, was stuck in the very middle. There was no way to charge outlets devices. The screen did not work. And my new luggage was also damaged with even more items destroyed."
Cons: "all flights delayed"
Pros: "Crew was nice including those helping with boarding."
Cons: "Difficult to recline chair. Limited snack options. Landing was a bit rough."
Cons: "This flight was added as they cancelled my flight directly to London then they dropped this flight and had just Phoenix to Lindon! It took many calls, one with over an hour wait, where were told different stories and expectations. I did not receive an actual ticket until the very morning if this flight!! It was very stressful!"
Cons: "Nearly being bumped off the flight. A tight, uncomfortable seating space."
Pros: "It wasn't as terrible as the 1st leg of the return flight"
Cons: "Bad enough the long part of my trip ove seas had no wifi but then the 4 hour domestic flight did not have it either. I had planned to put my flight time to good use and catch up on work so i did not go back to a mountain of work but that never happened. Also, I've never been to an airport where you exit the boarding doors in the terminal then head down stairs to the tarmac to board a bus that make a complete lap of the terminal going near every AA plane obviously trying to figure out which one they need to drop us off at. If can get this close to losing people I now understand how luggage gets lost so often."
Cons: "Ear headphone jack would not turn down, you could hear the show from three seats away and the flight attendant was rude when I asked her for some different headphone to see if it would help. She acted like I was stupid and said "well did you turn it down?" Of course I tried that. I was very taken back by how she acted."
Pros: "The FA was great, she was always checking on us and ensured we were taken care off."
Cons: "The seats were old and didn't recline. The food basket is a joke as it mainly has snacks for mid day or evening flights. Popcorn isn't a breakfast time snack."
Pros: "Quick service. Comfortable seats"
Pros: "The ease of booking on line seemed like a great idea. Sorry I used a third party to do it. It was a BAD experience"
Cons: "There was a $350 charge to make a date change for the return trip on one ticket. I was not able to choose seats when trying to get boarding passes ahead of time unless I wanted to pay for each seat?! so was unable to pre board on line. The customer service for third party is out of India and very unrelenting"
Pros: "The gate attendants were professional and the flight attendants were very good. The flight itself was fine."
Cons: "i had my boarding pass and chose my seat some time ago, in row 4. When I checked in, the AA representative switched my boarding card and I was told that my seat was no longer available. When I got to the gate, I spoke to the gate attendant. There were several people also speaking to them about their seats. I did not have a seat assigned to my boarding pass, so I stood until the entire plane boarded and the gate attendants could sort things out. In the end, I was given a seat at the back of the plane, even though booked my seat some time ago and am a Sapphire member. When I boarded, there was no room for my carry-on luggage. The flight attendant already understood what happened. She immediately took my bag, and found a space at the front of the airplane. This is the second disappointing flight in a row in 2 weeks I have had with AA. I'm not sure if it's just bad luck, or has something to do with the company. I had flown with U.S. Airways for years and never experienced any major issues."
Pros: "Mechanically safe Entertainment monitor and USB charging"
Cons: "Loading up a plane to sit in for >1.5 hrs waiting for a pilot and de-icing rushed service"
Pros: "Nothing. THis airline is the pits. Stay far far away."
Cons: "Everything. Desk agents are rude and unhelpful, airlines break regularly, flights always delayed, baggage always lost, awful."
Pros: "The staff was very helpful and the in-flight movie was great!"
Cons: "A teenager sitting behind me kept putting her feet and knees at the back of my chair making it very uncomfortable for me the entire flight."
Pros: "On time and no issues"
Cons: "Seat comfort"
Pros: "Nice crew, plane was decent"
Cons: "Delayed waiting on a crew person to get to the airport to fly to Dallas. We had to wait an hour at the gate. They didn't tell us what the delay was for until we had been waiting 30m."
Cons: "There was a snow delay in Chicago, but nobody offered assistance when we were on the ground. We felt abandoned by American Airlines because we asked three different people for assistance and they didn't seem to want to take on the problem. They were like Pontius Pilate, and "washed their hands" of us!!!"
Cons: "You cannot register your luggage in advance. Bugged system for printing or mobile boarding passes."
Pros: "Good experience."
Pros: "On the way there, it was a newer plane in nicecondition, comfortable, entertainment was ok."
Cons: "AA IOS app - always problems getting the mobile boarding passes. This time is just like every other. Never a problem before with US Air or Southwest Food - There and back, sandwiches and non-snack items were sold out by the time crew could get to the rows in the back Plane on the way back was a certified POS. Seats were ancient and broken, Engine couldn't start - twice, and no entertainment"
Cons: "The scheduled departure time was moved forward, thus creating confusion and inconvenience."
Pros: "Flight left on time and arrived early"
Pros: "The landing in Phoenix finally here!!"
Cons: "The 5 plus hour flight but had to endure to get to Phoenix!!"
Pros: "I don't usually complain, and I have never responded to this kind of rating request, but, the American Airlines flight from Ft. Lauderdale to Phoenix was too inept to ignore. Firstly, I wasn't assigned a seat when I booked the flight. Then, at the time I checked in, as no regularly priced seat was reserved for me, I was forced to pay for a premium seat, for both the outbound and inbound segments. Secondly, no snacks were offered on the outbound flight, because "the ground crew forgot to supply the plane". This didn't bother me, but it did infuriate some of the other passengers. Finally, I paid for the GoGo inflight internet, but the download speed was sooooo slow, I finally gave up."
Pros: "Crew was nice and professional. It was an early morning flight and I was given the right surroundings to sleep."
Cons: "There was no entertainment on the flight. I couldn't even find a headphone jack. The seats and aisle are too narrow. After landing early we had to wait 10-15 minutes on the taxing because the gate was occupied"
Airlines flying from Quebec to Arizona have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Quebec to Arizona
Masks required on board, masks provided on flights from Quebec to Arizona
Social distancing seating
Middle seats unavailable to book on flights from Quebec to Arizona
Testing for antibodies, testing for symptoms for flights from Quebec to Arizona
Waiving of change fees. Search flexible flights from Quebec to Arizona