Find cheap flights from Québec City to South America
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YQB — South America
26 Oct — 2 Nov1
Return
1 adult
Economy
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Wed 26/10
Wed 2/11
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Good to know
Low season | September |
|---|---|
High season | December |
Cheapest flight | C$ 353 |
Average price round-trip | C$ 1,592 |
Good deal round-trip | C$ 917 |
Good deal one-way | C$ 547 |
Best time to beat the crowds (5% less expensive on average)
Most popular time to fly (7% more expensive on average)
Flight from Québec City to Bogotá El Dorado
(avg. price over the last 2 weeks)
or less
or less
Top tips for finding cheap flights to South America
- Book at least 4 weeks before departure in order to get a below-average price.
- High season is considered to be June, July and August. The cheapest month to fly to South America is September.
- Morning departure is around 9% more expensive than an evening flight, on average*.
FAQs - booking South America flights
Top 5 airlines serving Québec City to South America
Scores according to KAYAK customer reviews7.9
AviancaOverall score based on 13789 reviews
8.0Boarding
8.0Comfort
8.2Crew
7.8Entertainment
7.4Food
Airline reviews
The website never seems to work. Getting a seat is very difficult.
The website never seems to work. Getting a seat is very difficult.
My entertainment didn’t work through my flight, the crew member did the best they can but did not work.
Delay over an hour
Traveling Avianca was the worst experience especially on my return flight from bogato Colombia where I missed my flight because there was no gate number on the ticket and by the time we found out where to go which was through check in again where we were stuck on a huge line. First time I ever had to go thru check in on a connecting flight. Ended up having to by 6 tickets back to NY which is not right.
No food - No entertainment! Service really sucks!
Entertainment and seat space was great . Meal was not tasty , plain , no vegetable at all, all wheat .
Pros: "Yes"
Pros: "Crew was great, comfortable, on time!!!"
Cons: "More affordable"
Pros: "The flight was half empty, so I have a lot of space for myself. They gave us snacks while waiting during the delay."
Cons: "The flight was delayed and no one said anything when I checked in/dropped my bags, even though they seem to have known in advance"
Pros: "The business check-in, lounge was great."
Cons: "No dedicated line through security. Lounge was tough to find. Wine selection and quantity offered while on board was sub par. Food was not good."
Pros: "I like this flight very smooth no worry what so ever I will flight again"
Pros: "I like this flight very smooth no worry what so ever I will flight again"
Pros: "Everything ok"
Cons: "Nothing"
Pros: "The sandwich was surprisingly delicious"
Pros: "As always the Avianca staff were very professional and courteous."
Cons: "The sound didn’t work on either flight for the in flight entertainment system."
Pros: "Everything was on time"
Cons: "Boarding organization"
Pros: "We liked that the layover was short"
Cons: "The seats need to be more comfortable"
Pros: "Great"
Cons: "None"
Pros: "Crew was very nice and serviceable"
Cons: "Food was very cheap and movies very very old,most up date a little bit More!!!"
Pros: "I received an upgrade to business, nice detail from AVIANCA"
Cons: "Flight delay nothing to sorry about, only 20 minutes"
Pros: "Flight conexión departed on time"
Cons: "Did not have any help for conecting flight despite late departure from Lima"
Cons: "3 cancel flights"
Pros: "The flight was quick"
Cons: "It was 5 hours late it was a big wait and I’m too tired and sick now I’m never using this airline again"
Pros: "My suitcases and I arrived on the same plane! Great job!"
Pros: "Nada"
Cons: "Perdimos dos dias en cali por culpa de avianca Mal servicio no ayudan siguen con la huelga de pilotos En el vuelo de regreso nos dieron otro avión alquilado de otra compañia. Incomodo Nunca mas viajo en Avianca"
Pros: "Everything"
Pros: "El viaje entre Quito y Guayaquil es bastante corto, por tanto, no hay mucho espacio para conocer la amabilidad del personal o la calidad de la comida, porque no hay tiempo para servir sino bebidas. El aeropuerto está bien pero debe mejorar el espacio de la sala VIP"
Cons: "No permiten el ingreso a la única sala VIP del aeropuerto con programas de fidelización de compañías diferentes a las ecuatorianas."
Pros: "Service was outstanding."
Cons: "We did not have movies on the fllght."
Cons: "2 hours delay"
Cons: "The worst customer service ever No solutions offered to customers I lost all day in the airport until finally (6 hrs after) they announce flight cancellation"
Cons: "They cancelled the flight and we have to wait six Hours in Bogota"
Cons: "We need to wait more than an hour to get our baggage.."
Pros: "Repeating myself.. NOTHING"
Cons: "I don’t even know how and where to start.. Avianca has given me issues in the past and I have decided a few more times to give them a chance. Avianca has a culture of rude and “take advantage of people” culture. I went through hell on my last flight. Left us on our connection flight in Cali, Colombia made us (15 passengers) wait for our bus we all had to pickup and carry our luggage’s out to the streets rcause they don’t have enough money to pay for a cart when we were actually in that situation because for them. Next day we were transported (they show up 2 hours later from the promised time) we were transported to the airport to actually catch a flight to another different city to then arrive wait 4 more hours to catch a plane to our final destination... a 3 hours and 45 minutes flight from Miami turned into a 4 different city, hotel and nightmare, luggage’s were broke and everybody turned out to be rude rude rude rude!!!!!!... I am still waiting for my $200 promised Boucher. This is my last time flying with AVIANCA. I am a frequent flyer and have made the decision to fly AA from now On... Actually just purchased a ticket which was actually $100 more than Avianca... nothing like great service and respect towards your clients... I’m also making sure NOBODY flys with AVIANCA."
Cons: "s o much delay!!!"
Cons: "The flight was delayed out of JFK for some unknown reason (definitely not weather or missing plane since it was the first flight of the morning). Several passengers were told their connecting flight would definitely be held for them. A few of us asked for a guarantee because we would rather pay to rebook another flight than get stuck, and the gate attendents at JFK said it was certain we would make our flights. Once we got to El Salvador we were told they never intended to hold our flights. Avianca agents there told the handful of us going to Cancun we we're rebooked on Copa Airline and would have to go to Panama first, then Cancun, and arrive around 10 pm instead of 11 am. Other passengers were stuck in El Salvador for even longer. For our trouble, they only offered a $70 voucher for Avianca which is essentially useless to most of us since it has extensive restrictions. On top of this, the plane seating was small and the food was terrible. When we got switched to Copa there was at least slightly more leg room and better food. Do not fly Avianca!!"
Pros: "Smiling faces,friendly and helpful crew . The flight was a little late, and so we're the shuttle buses. Then almost made up the time on the flight, must have caught a tail wind."
Cons: "Late start, makes you a little nervous that you are going to be late."
Cons: "Flight cancelled without notice"
Cons: "My mom Cancelled our trip because of a broken leg and getting a refund is a absolutel NIGHTMARE I might have to think twice to plan a trip again cause of an injury and refund"
Pros: "I got to my destination safely and on time"
Cons: "6 hours delayed"
Pros: "Comfort"
Cons: "Major delayed to leave JFK, but to Aviancas fault on aircraft availability."
Pros: "Brief 40 min flight. No complaints."
Pros: "On time, onboard staff very helpful"
Cons: "They switched Gates 4 times at Quito airport"
Pros: "I want Avianca resolve my bag lost. Is too much time.The case number is 17422862 is in Customer Service."
Pros: "Without a doubt Avianca's service is superior than other airlines"
Cons: "Limited selection of movies and series, the middle seat on the row is not comfortable is someone of your same size seats on the window seat."
Pros: "that we landed safely"
Cons: "plane take off was delayed flight 670 and employees on ground were un-organized and over booked"
Pros: "Timing"
Pros: "The personal treat.. timing"
Pros: "Flight left on time, I felt safe."
Cons: "I think it was a little more expensive than expected."
Pros: "No delays, nice staff"
Cons: "really small plane"
Purchasing tickets through BudgetAir was underwhelming...
Delayed take off. Missed my flight to SFO
Pros: "No Crew."
Cons: "The flight was cancelled, never went."
Pros: "The cleanliness of the aircraft and the staff professionalism"
Cons: "No"
Pros: "Crew speaking french"
Cons: "Check in process is a disaster. The passenger is asked to even weight the luggage to be said by the machine to gonto a counter without good reason: the only thing missing with LATAM is to pilote the plane. Awful."
Pros: "Flights were on time"
Cons: "One little cookie for snack is nothing. Planes are old. Seats are uncomfortable. The movies app doesn’t work very well and it requires subtitles available for non English speakers"
Pros: "Had to pay extra for my luggage I was only allowed one when it was always two."
Cons: "Having more student deals."
Cons: "They always on time"
Pros: "Puntualidad"
Pros: "the crew was not friendly on boarding, or during the trip. I like it when they great you and say welcome aboard."
Cons: "long long line at check in... long line at the TSA late getting to the gate. Flight left an hour late did not meet my connecting fight no help in SP no ground crew for directions. long long line at customs then long line to rebook flight had a 7 hour layover in SP before Rio."
Pros: "The plane has a huge leg room space, the chairs are very comfy."
Cons: "The check-in and the baggage drop process in the counter is absolutely slow, as well as the boarding process. I wasn't able to do the check in online."
Cons: "Nothing. All excelent"
Pros: "Nothing"
Cons: "Look for alternatives. This airline used to be good, but they grew too much and now is really bad. Overall experience was very bad. Evaluate low cost competition. Today they are much better than LATAM"
Pros: "Good crew. Pretty new and clean airplane."
Cons: "I would like to know and would have booked A little more than 2 hours time in transiting at the airport; since we had to wait and retreive our luggage, re-check in, get boarding pass, and go through security checkpoint again."
Cons: "My luggage was delayed on the previous leg of trip, so I didn't have it on arrival in Cusco. Also, after booking I was unable to modify the reservation to add 1 checked bag, so I had to pay a large fee at the airport."
Pros: "short flight, on time"
Cons: "Boarding was too long, longer than flight"
Pros: "check in and boarding (mostly because it was empty). Flight attendants. timely flight"
Cons: "premium seats should be more comfortable as advertised. On line services (extremely poorly designed and disfunctional website)"
Pros: "Seats were fairly comfortable"
Cons: "The temperature should be a bit warmer"
Pros: "The plane was better than the one we came into Colombia on."
Cons: "Offering water would be really great. Can it be that expensive to offer a cup of cold water?"
Pros: "The seats are comfortable, the attention of the crew is great."
Cons: "1 hour delay with no email or other notification. Flight number changed with no notification until check in. Electronic check in system was not working twice, perhaps due to international minors, had to wait in line in order to check in. The boarding pass for our connection from Rio to Miami was not given to us in Sao Paulo when we had to manually check in. As a result, we had to exit the secured area in Rio to go check in manually again for our connection and then go through security and customs again."
Pros: "It was on time"
Cons: "The boarding was too crowd"
Cons: "Three gate changes, the flight was delayed and the luggage was left outside in the rain. Recommend waterproofing when flying with Latam."
Pros: "In flight entertainment system was pretty good and boarding went smoothly"
Cons: "Latam needs to rethink seating in the airbus. I’m 5’2 and I felt completely cramped. Did not have room to bend down for under seat carryon, comfortable exit isle to use restrooms, and definitely could not sleep. Very long flight to be in such cramped conditions."
Cons: "Aeronave muito velha, parecia que ia desmontar no ar."
Cons: "Entertainment kept crashing so we had to keep going back to find where we were with our movies"
Cons: "Boarding was very disorganized and not on time. My seat assignment was changed upon boarding the plane. They had assigned 3 people to my seat which was an isle seat I had chosen upon purchasing my ticket 5 months prior. I was changed to a middle seat. They had an extra (makeshift) security check point on the actual boarding ramp. They made everyone open their carry-on bags and suitcases on folding tables just before entering the plane. They also took beverages bought at the gift shops, right before getting on the plane which was unusual. Overall ground crew was not very customer service oriented. In flight crew was better."
Pros: "Se retrasaron varios vuelos, aeropuerto abarrotado y sin espacio. No comentan nada a Los pasajeros, no ofrecen in vaso con agua, se retrasaron en la salida"
Pros: "Gate crew was very nice and efficient."
Cons: "Late departure without giving any reason."
Cons: "Nothing"
Pros: "Crew was welcoming and helpful."
Cons: "I was very disappointed to discover that I was not able to choose my seat because I bought my ticket from a third party. The boarding gate crew seemed stressed and were a bit short with passengers waiting for seat assignments."
Pros: "The service"
Pros: "Enjoyed everything about the flight- aircraft, service, food etc"
Pros: "I love this airline! Service, planes, food."
Cons: "Na"
Pros: "The entertainment was awesome."
Cons: "Nothing."
Pros: "I'm so glad that food was served with reusable metal utensils and that the blankets provided are reused, too."
Cons: "LATAM could do a lot for the environment by recycling bottles and cans from beverages served during the flight."
Pros: "The crew were pleasant and they offered drinks and a snack. We had an extra seat between us that was not taken. Lovely"
Cons: "The check in was horrendous with a wait of 45 minutes. The flight had to circle for 30 minutes before it could land in Arequipa."
Cons: "My checked bag never arrived at my destination. The only clothes I have are the clothes I'm wearing."
Cons: "Delays, poor English explanations, disorganized boarding"
Pros: "comodidad normal camareras normales"
Cons: "divercion y comida"
Cons: "After pass security, before we were about to boarding, everyone was all waiting for their turn there were many security stuffs showed up and let entire people open their bags before get on the plane. It end up delayed flight too."
Pros: "Nothing"
Cons: "They gave my seat to someone else, they overbooked the flight"
Pros: "Having movies on the long flight and the staff"
Cons: "There need to be vegetarian options for meals"
Pros: "The staff at the airport was very helpful. I got in the wrong line (domestic instead of international) but they still checked me in and my luggage. I had to go over to the international line to drop my luggage and didn't have to get in line once again. The crew was very nice and I was impressed that we received a meal for a 4 hour flight. Although I understand it was considered an international flight, I wasn't expecting a full blown meal. SUPER GREAT!"
Pros: "Space between seats"
Pros: "They have all the boxes checked. It is what you would expect from a coach flight."
Cons: "They ran out of overhead baggage space pretty quickly. I found a spot several seats down, but I'm not sure everyone else go in."
Pros: "You should train your one world partners. After such a good trip with LAN you end up with American Airlines where crew treates you as you were a criminal!"
Cons: "You should train your one world partners. After such a good trip with LAN you end up with American Airlines where crew treates you as you were a criminal."
Pros: "The attention and the entertaining of the flight"
Cons: "I didn't have a wi-fi access in the plane, it would have been amazing and great to comunicate with family and friends that my flight was little delayed due to air traffic. The last thing I didn't like was the super delayed luggage delivery, because I had no energy to wait an appalling 40 minutes after a long flight."
Cons: "The flight delayed more than 1,5 hour. Lost my connection from Guarulhos to Salvador and had a sleep over in São Paulo. Arrived to Salvador a day after."
Boarding g groups seem useless.
Barely enough room to move. No meal options offered for purchase for such a long flight. Really hard with small kids
Traveled in business class and all they offered, besides liquor, wine and other refreshment, were chips and cookies...really?!
The airport closed off checking in 90 mins before departure. Showed up at the airport and was denied entry. Had to re book the flight.
The plane is old and really small. Crew was great
The flight itself was good. Unfortunately I somehow found myself surrounded by 2 rows of families with small children. I had about all of the seat kicking and yelling that I could take for 3ish hours straight. Kinda wish the staff could have intervened somehow.
Pros: "Nothing"
Cons: "Flight delayed. We almost missed our connection. Bags were lost No food or alcohol for first class. Pathetic."
Pros: "Seats in so called " business class " barely reclined ...the whole plane was packed full , no empty seats , the Miami airport is one of the worst in the world as well... Will never be flying on American again if I can help it.,,"
Cons: "Please take any other airline if at all possible and avoid MIA airport too....use Ft. Lauderdale if possible..."
Pros: "Everything went smooth and comfortably. So that’s a good thing"
Cons: "Crying babies, but ya know, there’s not a whole lot ya can do about that"
Cons: "never made it to this flight."
Cons: "On the first leg of my journey, there was a card explaining how to get inflight entertainment using the aainflight.com which worked great. However the Phoenix to Eugene leg used Boingospot but there was no card in the seat pocket explaining what needed to be put in your browser to access the entertainment portal. There were only two flight attendants on the flight and, aside from the drink service, no one ever came to the back of the plane so I could ask the question. I could have used the call button but I think that should be saved for emergencies. I think the information on how to access the inflight entertainment should be in every seat pocket"
Cons: "I always have preferred American Airlines but they seem to have constant problems with the aircraft these days. This causes delays and missed connections. This in turn causes no breakfast or lunch or dinner opportunities. I travel with snacks in my bag at all times now just in case so I won’t get sick for lack of nourishment or water! This last flight I missed my connection altogether and had to take a shuttle home, then catch a ride back to the airport to pick up my luggage and then get my car to drive home. It was 4 hours past my expected time home."
Cons: "The flight sat on the ground well over an hour after landing. No gate was available. Many missed their connections. Miserable."
Pros: "The plane was nice. The captain was friendly and informative, and the flight was great."
Cons: "The food was pretty mediocre with a small soggy sandwich that I didn't bother to eat. They force you to watch a very long and extremely boring trailer for Disney. You can't turn it off and have to sit through one bugman movie trailer after another."
Cons: "Boarding process including changing terminals, going thru security is awful. This time I had ample of time to go Thru that long waiting process but last time I almost missed the flight. Heard from others the same issue. London Heathrow airport needs to come up with better solution before losing the"
Pros: "crew was good. plane was clean"
Cons: "terrible entertainment option. plane interior was old and only way to have entertainment was using my own device, which was a phone and has a small screen. on the way back it was great"
Cons: "The communication to the passengers. Our flight kept getting delayed every 30 min. They kept telling us different reasons. We were supposed to take off at 2:40pm and we waited every 30 min delay until 7pm. We have kids so we had to get home. We ended up renting a car and driving to Austin."
Cons: "Horrible service"
Pros: "Much better flight in 1st class than in cattle car. Not happy about the extra cost just so not to be misrtsble."
Pros: "Nothing"
Cons: "After this I need direct flight from DXB to LAX"
Pros: "Comfortable cabin temp, great in flight entertainment, and excellent flight attendants."
Cons: "Nothing actually. It was a very enjoyable flight."
Cons: "No inflight service"
Pros: "No hassle boarding or deplaning"
Cons: "Cramped seats. I am a loyal JetBlue customer, the seating consistently better than the major airlines."
Pros: "Nice flight"
Pros: "On time departure. Early arrival. Lots of seat back movies."
Cons: "Need more new releases for movie selection."
Pros: "The movie selection was good"
Cons: "The crew kept bumping into people and were not a pleasant group."
Pros: "Non stop and an on time arrival after 20 min delay at phl when no gate agent could deplane previous flight. After being re-ticketed from overbooked united flight all in all not bad at all."
Cons: "They happen from time to time,... from many unassigned seats causing long gate line where several butted to the front to random noises during the flight from passengers to 6 bathroom trip guy just weird all around. Plus the multiple gate changes by PHL which are to be expected. Just a regular PHL departure,..."
Cons: "2 of our screens didn’t have audio working so couldn’t watch movies :-(. - assistants rebooted the systems but that didn’t help :-("
Pros: "This was our first time flying Avianca. The flight attendants were attentive and helpful!! We will definitely fly Avianca again to Colombia!"
Pros: "Nothing"
Cons: "Missed connection"
Cons: "Delays, not helpful staff, not even a meal for a 5+ hr flight. No headphones available. All of this after American Airlines delayed flights and caused us to miss connecting. A whole night delay with no luggage because not one American Airlines staff could step up and help us. It was easier for them to be lazy and say “I know how you feel”. Never Again American Airlines"
Pros: "On time, good service."
Pros: "Good service, great entertainment."
Cons: "Small seats, older aircraft."
Pros: "I would like if for my return from Paris to Chicago, Chicago Seattle I would be greeted by the personal and offered to flight first class without extra charge to compensate for the bad experience on my way going in. Thank you"
Cons: "I was told I would be able to choose the seats only 24 hours before the flight by going online. I tried to choose the seats online but could not have access to the site. I then called the number provided to ask for more help, and was told that I could then only choose the seats at the check in time. I was at the airport 2 hours before the flight schedule to book my seat and was told them that I could only choose the seats at the gate. Once I got at the gate I asked the person to please give me a seat at the aisle for medical reasons but after waiting until the boarding process had started I was giving a middle seat. Not only I was treated as a stand by passenger that had not purchased the tickets I was put nt on group 8 and at the moment of boarding the gate personal aggressively grabbed my carry-on bag because they insisted there was no more spaces in the compartment above heads. Once I got inside of airplane I saw many empty compartments available for carry-on luggage. I wish I had not purchased my ticket with Iberia Airlines operated by American Airlines. It was not a good, pleasant experience and do not recommend. I wil certainly avoid in the future and not travel this way another time. Thanks"
Pros: "Not over crowded"
Pros: "Personell at Bagage drop was nice"
Cons: "First the time between connection flights was very short. Then after just making the. Innextion sat for almost 2 hours on board . Missed introductory lunch for my new summer job at my college -"
Pros: "Comfortable seat and environment, great food, smiling helpful staff"
Cons: "Gate was changed, then flight delayed, then maintenance was required on plane further delaying, then once arriving on an already warm plane, another flight made it to our gate first so we had to sit for over 30mins on an un-air conditioned pressure cooker. It was 80 degrees outside but much hotter inside the plane. Quite miserable. Overall it was over 2 1/2 hour delay."
Pros: "On time smooth"
Cons: "Plane interior was really dirty"
Pros: "It was a very short flight so not too much to go wrong."
Cons: "I had a carry on and a laptop case that fit under the seat. The laptop case has wheels and a handle. The gate agent said I need to check one bag, even though I could show that the laptop case was within the specs for fitting under the seat. When I tried to argue with her, she said, "One of your bags is going to be checked--which one is it going to be?" Bad attitude."
Pros: "Great selection of movies, comfortable flight overall."
Cons: "Only one drink service for 5 hours, attendants not friendly or attentive, and it took an eternity--again with AA--for the bags to hit the carousel. Over 30 minutes' wait."
Pros: "Leg room is extremely limited and they made me Check my bag even though it was not at all over size and fit easily into the overhead on my previous flight. Gate crew was impolite but crew on plane was friendly."
Cons: "Smaller seats with very limited leg room (I'm only 100 pounds and 5'4" and felt crowded!) Forced to check bag"
Pros: "I enjoyed that the ride was only 35 minutes. The crew was helpful and professional. Quick and smooth trip and came in on time. Can't really ask for too much more than that."
Cons: "The middle seat was a little cramped but I can't really complain since I lucked out with window seats the entire trip and only had to sit in the middle seat for the shortest plane ride on my trip."
Cons: "Flight was delayed 2 hours and another hour once we boarded. Traveled with small infant and no priority boarding or early access, even though flying alone. Charged for any checked bags"
Pros: "Good flight."
Pros: "They showed American ninja warrior."
Cons: "Everything. The flight was delayed greatly even though the plane got to Chicago only slightly late. Then they make us board and just sit in the plane for an hour. Then finally we start moving, the plane is uncomfortably hot even with the air blowing on me, the flight attendants look like they hate their life, it was honestly horrible and I will never fly with American Airlines EVER again."
Pros: "Nothing"
Cons: "Not good my carry on bag they send it under and they said I get it at my final destination"
Pros: "pkeasnt flight overall, no complaints"
Pros: "Mostly everything"
Cons: "More snack options."
Friendly crew
Had 80 min from landing to connecting flight. Despite no delays on my behalf and walking briskly, security and customs got me to the gate at the time of departure - only to find that they closed the door of the plane. Gate agent reopened door and we found flight 1/2 full. In subsequent 15 min the flight completely filled. Fortunately GREAT gate supervisor who recognized a problem but in general needed better communication w security process to help those stuck in security.
Experience with Customs a miserable delay- 1 agent unacceptable- causing delays boarding-missing connecting flights- long lines. My luggage was to fly through to Jacksonville Fla- did not arrive. It was tracked & should arrive today. This procedure needs to be replaced.
Not much… woman's bathroom was Disgusting at airport. AirCanada has become the worst ever. No respect at all for peoples luggage, throwing/smashing suitcases. Some employees need to find new jobs, their rude and not happy….. Not too mention AirCanada cannot seem to maintain any schedules at all… constantly changing flight times, gates, etc. It’s time that AirCanada either a) close the business b) replace all rude and luggage beating employees or 3) replace AirCanada’s upper management.. other words revamp it. I will drive and/or fly out of the USA for future flights until they get their company in order.
Discomfort squishef
Never received a check in email.
I don't like things about that trip my Trip was only 1:28 minute but my flight came to Dulles around 7:00 in the evening no help at the Chicago airport I had to walk walk
Quick and friendly
Private business class seats
Air Canada lost my ski bag on the way from Vancouver and a week later, again, on my way back to Seattle. Lost two days of scheduled ski time, one day at a remote BC hut. My lost bag was one of 6 from our group of 13 and one of 2 on the way home, of 2! I've never seen such shoddy bag handling service ever.
Pros: "Crew is great!"
Cons: "Delay"
Cons: "Air Canada changed our seating on day of travel. I had ordered tickets over a month in advance and scheduled seating for my wife and I on our 3 leg flight. Air Canada changed our seating on the 1st and 3rd leg and we were no longer sitting together."
Pros: "Crew was great"
Cons: "I know food is for purchase, but no pretzels or cookies? It’s weird to fly and not get something with your complimentary soft drink."
Pros: "The people at the gate. Excellent the girl from El Salvador"
Cons: "The worst, the attitude of a crew member named Andrew."
Pros: "Nothing"
Cons: "2 hour delay because of rain west jet and porter were on time but air canada delayed My seat was apparently broken had a window seat with no one else in my row and then I was placed ina Center seat although other options were open The attendant comes on the air and says they need to manually start the engine one by one because the electric start to make it easy was not working All and all not a pleasant experience at all"
Cons: "The seats have to be the most uncomfortable I have ever had a chance to use. They were uncomfortable from the get go, so it is not just the length of the flight. The general cleanliness was also an issue."
Pros: "The rest of the cree was awesome"
Cons: "One crew member was disrespectful - Her name is Brianna"
Pros: "That we got back safe during a snow storm."
Cons: "The staff were not friendly. I politely tried to give two flight attendants my garbage as they were collecting and because they already passed me they looked at me and ignored me. It’s also crazy that you pay so much for a flight and then have to pay for luggage and a meal when it’s a 4-5 hour flight. Flight was delayed twice. Which I can understand due to weather."
Cons: "One hour late taking off"
Pros: "Great service- friendly patient helpful, pilots that kept passengers updated and very reassuring and confident sounding. KAYAK got me perfect seats!"
Cons: "Food wasn’t spectacular, and being limited to credit card purchasing is always a problem for many travellers. Pre-purchasing options are a great option except for last minute wishes."
Cons: "Boarding was a disorganized free-for-all. Complete chaos and the gate staff seemed unable to manage the situation. The plane itself was an aged 767 with uncomfortable, cramped seats and no entertainment options whatsoever. Haven't taken an international flight this bad in years. Entire cabin smelled like the lavatories for the duration of the flight."
Pros: "The Air Canada app to have access to the entertainment on board did not work."
Cons: "Very cold plane"
Pros: "Not a lot"
Cons: "Poor aircraft, uncomfortable seats, not recommended."
Pros: "I had an aisle seat"
Cons: "The plane sat on the runway in Denver for over an hour because they couldn't figure out their furling situation. Many people nearly missed connections because of this. The crew never let us get up to go to the bathroom on an international flight because of some small turbulence."
Pros: "Flight was quick, service was great, clean lavatories."
Cons: "Would've appreciated more legroom, but the same can be said for just about any airline."
Pros: "Everything went well with this trip home, the service was helpful, knowledgeable and friendly. A real improvement from earlier Air Canada flights. Flights left on time, a bonus."
Pros: "I didn't like anything about the flight except that it was a smooth one."
Cons: "I didn't like that it was delayed by four hours. The food was bad."
Pros: "The woman I spoke to on the phone was pleasant and helpful. It's certainly not Air Canada's fault that my flight was canceled, but communication and support structures could be better."
Cons: "I think more support staff are needed, especially during the winter during bad weather. I discovered my flight was cancelled when I randomly walked past the departures board on the way to the bathroom--no announcement was made at the gate. There was no one at the gate. I waited for 30+ minutes on hold on the phone, while waiting in an unmoving line at the terminal's single customer service desk, before being booked on a new flight."
Pros: "The flight itself was comfortable."
Cons: "The flight came in 20 minutes late, and managed to leave 1 hour late -- I've never before seen a flight become even MORE late because of the boarding agent. There was no communication whatsoever. There was only one agent working the gate. When it was time for passengers who needed help boarding, he took them back one at a time, leaving the gate completely unstaffed. When he came back, he strolled like there was no urgency whatsoever. Every other airline I'm on tries to speed up boarding if the plane is already late. I was amazed that they didn't even add a second agent to the gate."
Cons: "Air Canada stopped flying to SLC while we we're on our trip. so it made the connections to other flights after getting to Toronto (from Amsterdam) really tricky and tight on time. While on the flight from Amsterdam, things were great, but that stress of being rerouted was not great..."
Pros: "Layla!!!! Mimosa Heineken"
Cons: "Flight was late. The status screens in the Toronto airport depicted incorrect information."
Pros: "The crew was nice and understanding"
Cons: "I was stuck up against the back galley with no armrest on the aisle but that was only the beginning when the guy in front reclined his seat the seat back it was dangerously close to my head. In the event of turbulence it would have been easy to sustain a massive blow to the head from the seat in front of me during a whiplash type motion. The person that approved this seating arrangement should be terminated."
Pros: "Crew was very nice"
Cons: "n/a"
Pros: "on time, boarded quickly"
Pros: "Service"
Cons: "Food"
Cons: "Horrible to say the least"
Cons: "The flight attendants were overwhelmingly rude and unhelpful."
Pros: "Everything on the international flight was great."
Cons: "Toronto to SLC was horrible. You have to pay extra for everything, even blankets."
Pros: "comfortable seating and nice staff"
Cons: "no entertainment on this flight(movies) and it was 9 hrs"
Pros: "Nothing"
Cons: "Cancelled flights, delays, no refund option so I had to wait 15hrs to get to a 1 hrs destination. Then they lost my luggage so my mini weekend away turned into a disaster. I basically wasted $1,000 for a nightmare trip. If they would've just issued a refund in the beginning I would've been fine w the cancelation."
Pros: "Not much"
Cons: "The flight was scheduled to leave Cancun at 6:00 p.m. and arrive in Montreal at 11:00 p.m. It did not leave until after 8:00 p.m. And I could not get any information from an agent. I actually emailed my friend in Canada and she was able to get information online. We did not arrive in Montreal until after 1:00 a.m. The plane was incredibly cramped, our knees were right up against the forward seat. There was no compensation for being late...a snack or free drink, etc."
Pros: "Quality of food was pretty mediocre. Of course I am comparing this with airlines like KLM, Emirates or Cathay Pacific."
Cons: "Upon arrival at Madrid we found our suitcase in the checked luggage was badly damaged at two places. Who do we request for damages?"
Pros: "These were the reason I booked this flight"
Cons: "Temperature in cabin, I froze, thank god I planned ahead"
Pros: "The idea of READ BOOKS via the in-plane entertainment system. Very limited book choices so not of interest, and often interrupted as the system kept dropping. Great opportunity though to expand Vs boring and mindless TV shows and low rated straight to video view movies."
Cons: "Delayed, food (best not to touch), seat PC power charge plugs didn't work, was NOT allowed to use wireless PC mouse !!! (1st ever in 20 years of off-line PC use to work on planes), the seats were old and smelled, the in-plane access to movies plug-in didn't work, the TV shows kept disconnecting, crew had no idea how to correct, Montreal airport was dirty and poorly maintained, the one restaurant with service had the worst food I ever ate with promised internet access and PC / Phone charging facilities NOT working. Amazing stuff !!. So awful it now seems funny !...Almost missed my days in and out Sanaa Airport in Yemen with Yemen Air !!!"
Cons: "The wait for security into the terminal in Toronto was absolutely ridiculous. And then I realized they only had 2 doors out of the 5 open???? For over an hour and a half? I could have missed my flight had I not found someone who let me get in line with them. 20 people DID miss the flight. Absolutely ridiculous. When we asked security if we could be expedited they said we had to take it up with Air Canada. So here I am taking it up with you. And then when we finally DID get to Montreal, we were taken to the international terminal. How does that happen??? This delayed me even more, causing me and the entire plane to wait while they figured out what to do with us. Because of these mistakes and delays, I missed the final bus that would have taken me to my final destination. I had to spend 175 dollars on a hotel because I was stranded. I am a student. This is no small fee to pay. I would like to demand that I get at least that amount in reimbursement for this HUGE mistake."
Pros: "Air staff were somewhat pleasant."
Cons: "Plane (767-300) is so old you have to use their app on your own device to watch movies. Plane is so long it takes forever for even simple beverage service to get to you, blocking aisles for hours while various carts are dragged about. Servings were mean, you could only get the can of soda if you begged, refills were also slim, and ice was a cube, maybe two. At one point I was so dry I had to page air staff to ask for more water (and I Never do that!). Food was mediocre at best. Landing, plane shook so hard I thought it would come apart! Planes like this need to be retired FAST. Last time I will fly this equipment. I'm literally going to pay all those ridiculous fees to change my return flight. Hated this exhausting, inconvenient, unpleasant and entirely too expensive experience. Don't fly Air Canada overseas!!"
Pros: "Oversold didn't have seats but we were able to get on. They decided to use a smaller plan a large number of people could not leave. We were luckyOversold didn't have seats but we were able to get on. They decided to use a smaller plan a large number of people could not leave. We were luckyOversold didn't have seats but we were able to get on. They decided to use a smaller plan a large number of people could not leave. We were lucky"
Cons: "vwry stressful ending a vacation not knowing if you will get home until the last minute"
Cons: "Stewredess who did it did not apologise Had smelly shirt and wet jesns for 3 hours"
Pros: "La puntualidad"
Cons: "La comida"
Pros: "Thanks for bringing us water when my husband needed to take some medication, some airlines won’t do that."
Cons: "Excessively busy at DIA, seemed under staffed, lines stretching across the airport."
Cons: "Nothing really"
Pros: "Flight was nearly empty. So crew had plenty of time for customers."
Cons: "Nothing"
Pros: "Very good no complaint at all"
Cons: "Another plane took our gate and our flight was stuck on the tarmac for 10 minutes."
Pros: "Once aboard, everything except the staff and entertainment sucked. Will never fly United again."
Cons: "Seat are horrible. I moved to the back of the plane because even that was better than being stuck in my assigned seat. The food was yuck. Once served, the plane went dark. A crappy sandwich was served mid-flight. 90 minutes before landing at approx 2pm local time, we were served breakfast. WTF?"
Pros: "The cabin was actually warm & toasty...used to it being chilly. Knocked everyone out for the flight. Staff was friendly & professional"
Cons: "It may have been a little too warm."
Cons: "In both flights the in flight entertainment don’t work, you need to pay for a service that is free in other airlines"
Pros: "indulged by the service and plenty of food"
Pros: "The flight attendants loaded the passengers on smoothly despite a mainly full flight. Service was impeccable and flight arrived early!"
Cons: "The plane was very small and crammed"
Cons: "Flight was delayed 3 times no compensation was offered."
Pros: "The seating was comfortable. On the Chicago keg I was seated in the middle and was not stuck with people who were too big for the seat. I noticed there was an overweight person in first class. Does United have strict policies on size?"
Cons: "Just the fourth seating group had trouble finding a place for my roller board carry on."
Cons: "2 suitcases out of 6 came broken, the airline did not accept any claim because they say the type of damage is not covered!!!"
Pros: "Fast and effective. On time and crew was nice and helpful."
Cons: "No food, you had to buy food. All they have was pretzels and drinks. Seems like service airlines offer now are worse and prices are not any lower!!"
Pros: "The crew were friendly."
Pros: "New plane"
Cons: "Food was terrible the service wasn't great not even one the flight attendant walked by and offered bottles of water or dessert besides the 2 meals served. The restroom always were out of tissu paper and were not maintained."
Pros: "Process was super easy, I even emailed my itinerary from United to kayak as requested, and I received updates about the gate, baggage and status before United!"
Cons: "No complaints whatsoever"
Cons: "Customer service is Zero."
Cons: "I think, on a five hour international flight that you should not have to pay for your entertainment. Really cheap. And if you have a couple of kids? Since the Go App works for free in the states, why can't they offer that."
Pros: "Crew was friendly"
Cons: "Food limited . Wifi not free , seat was uncomfortable"
Pros: "The flight attendants were top notch."
Cons: "It was a very nice flight."
Pros: "Nothing"
Cons: "You cancelled my flight without telling me and you made me miss my flight to Sydney. Your staff didn't help. I want to be compensated for my flight that I missed"
Pros: "Missed connection to RDU"
Cons: "Had to pay out of pocket for a hotel to catch next flight to RDU"
Pros: "The meal that was served was exceptionally good."
Cons: "Is it really that much more expansive to provide complementary movies - personally I never watch the movies but many passengers do - I did not notice anyone who purchased this service."
Cons: "Delays, delays, delays. Total of 4 hours delayed."
Pros: "I left wallet on plane. And I didn't realize until After I left aurport While it has not been found yet, United reps really did everything to find. I Thank them for the effort"
Pros: "Being Asian, I consider myself lucky that my United flight wasn't overbooked or else I might have been forcibly removed from my seat and dragged out of the aircraft like a sack of potatoes with a bloody nose, and then United CEO adding insult to injury by apologizing to all the passengers in the flight EXCEPT me. Outrageous. I have flown almost 2 million miles on United but this ugly inexcusable incident gives me serious doubts about this airline's true character."
Pros: "In flight crew was very nice"
Cons: "They suspended my ticket claiming I was a NO SHOW when that was not the case @ all!"
Pros: "After reading ratings of the US Airlines, I wasn't expecting much of United. The only drawback to a 5 star run was the boarding process. The crew, food, and entertainment were all top notch."
Pros: "."
Cons: "Crew did not communicate well with ground crew on maintenance issue, causing us to sit on plane for 2:20 hours."
Pros: "It was a great flight"
Pros: "crew, takeoff, landing and flight were good on each flight. no complaints there."
Cons: "from COS to FLL: first flight was late taking off. connecting flight was on time. this is a bad combination. i was literally seconds from missing my connecting flight, and that was after sprinting from one terminal to another. captain on the first flight announced that takeoff was delayed because they were waiting for flight charts to finish downloading. really? WELL THEN GET THERE 20 MINUTES EARLIER AND BE PREPARED TO LEAVE *ON TIME* SO THAT PASSENGERS DON'T MISS (OR NEARLY MISS) THEIR CONNECTIONS!!!"
Pros: "The Flight Attendant who was in the back of the place was awesome and very caring."
Cons: "Someone was sitting in my seats and instead of making him move they made us move and tried splitting up my wife and 6 month old child about 4 rows apart. The air started blowing very hot air about halfway through the flight. Everyone was sweating and it was better to just turn the air off completely then keep it on. They tried taking care of it which helped for 5 minutes and then it started blowing hot again. Also the WiFi would kick you off after about 30 seconds and then make you go through a login that takes like 60 seconds. Needless to say... this was the first time I haven't flown Southwest in years... and with the kind of experience it's no wonder why it won't happen again any time soon."
Cons: "The seats but the service and flight was great!"
Pros: "Flight attendants were very nice. The plane was clean."
Cons: "The economy seats are TOO CLOSE TOGETHER. Attendants NEED to be more aware of the size of carry-on items and the amount each person brings onto the plane. People in the front 10 rows of the plane should not be putting their luggage in the back, taking up space so people in groups 3-5 have space to put their luggage."
Cons: "Sat on the plane for over an hour at the gate. Then it took another 30 minutes to taxi and take off. No food, drinks or restroom b"
Pros: "The food really was tasty"
Pros: "Having a ride from the east coast to the west coast."
Cons: "Going west to Chicago - no attendant personnel ready to fly out of Chicago. Flight delay. Chicago to SFO - inflight toilet equipment failure resulting in a 3 hr delay. How long does it take to check the toilet while the plane is on the ground?"
Cons: "Comfort?? What comfort?? This will be the last time I'll use United !!!"
Pros: "Pilots and some flight attendants were kind and friendly."
Cons: "On the return home, I was seated in the last row right next to the lavatory. I was bumped into at least 25 times by other passengers and flight attendants. I would suggest removing the aisle seat on both sides."
Pros: "Nothing."
Cons: "Never flying United again. On my way to the airport in Portland I got a text from United that my flight to Newark had been cancelled and there was no way to fly me out of Portland to San Diego that day. My sister had to drive me to Boston so I could catch a flight to San Francisco, which took 6.5 hours because it flew over most of Canada for some reason AND had three babies that cried from start to finish. Oh and because I was a late addition, I had a middle seat. The second I turned my phone on after we landed I had another yet another text from United saying that my connection to San Diego had been delayed three hours and wouldn't take off until 11:15 pm."
Cons: "Flight was cancelled. I am still stranded and was given no accommodations so had to pay for a hotel in addition to costing me a full day's wages in missed work. The United staff I spoke with by phone and in person were neither helpful not pleasant. I will go out of my way to never fly United again."
Cons: "No good snacks to even pay for didn't have time to stop and eat in the airport"
Pros: "Courtesy"
Cons: "The délayer that was due to The weather"
Pros: "Very friendly staff, very accommodating, even to some not so flexible passengers."
Cons: "The plane is so small. There were several men that could not even stand up and one poor guy beside me that was absolutely wedged into his seat."
Pros: "On time"
Cons: "Cabin was so COLD had to be around 65 degrees why???????"
Pros: "Food was nice"
Cons: "My Bags were sent to wrong flight and now still waiting for my luggage. Trying to call the numbers to track my bags and the number is always busy. I don't know when I will have have my bags. It is very frustrating"
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