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Find cheap flights from Southeast Asia to Tokyo Narita Airport

Find cheap flights from Southeast Asia to Tokyo Narita Airport

Round-trip
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Boston (BOS)
Tokyo Narita
Thu. 28/1
Thu. 4/2
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Good to know

Low season

June Best time to beat the crowds (3% less expensive on average)

High season

December Most popular time to fly (8% more expensive on average)

Average price round-trip

C$ 538 (avg. price over the last 2 weeks)

Good deal round-trip

C$ 243 or less

Good deal one-way

C$ 100 or less

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Top 5 airlines serving Southeast Asia to Tokyo Narita

Scores according to KAYAK customer reviews

8.7
Japan Airlines
Overall score based on 4,481 reviews
8.9
Boarding
8.6
Comfort
9.0
Crew
8.5
Entertainment
8.4
Food
Airline reviews

Pros: "The service and food was great. Plains are new."

Pros: "Cabin crew were very helpful and polite."
Cons: "Food lacked flavor."

Pros: "Yes."

Pros: "The crew was absolutely amazing!"
Cons: "I think everything was amazing"

Cons: "The food and drinks were sub-par"

Cons: "Please contact me-I was in a car accident on way to airport and was in hospital-missed flight-too another flight next day-would like a refund"

Cons: "Bad seat near bathroom. Smelled like pee entire trip"

Cons: "What did you dislike? I purchased our tickets back in November selecting which seats we wanted. When we arrived February 16th they stated we were "standby" after a debated discussion they found us some seats at the very back of the plane (not our selected seats). On our flight back they had us, my husband and I seating in separate sections on the plane (again not our selected seats) 6 rows away from each other. I will NOT recommend using Kayak in the future. Leslie Dickey"

Pros: "VERY FRIENDLY"

Pros: "Excellent and original Japanese meals"

Pros: "Nicest crew I have ever seen!"

Pros: "Economy seating the best in the business."
Cons: "Old movies"

Pros: "The hospitality of the crew"

Pros: "Food and drinks"
Cons: "Nothing"

Pros: "The service was excellent and the staff friendly. Service was fast and staff friendly."
Cons: "Small leg room."

Pros: "JAL is the best airline I've ever flown."
Cons: "Food isn't to my liking but was good."

Pros: "Everything from check in till I got off the plane was fantastic. Friendly and helpful crew with impeccable service unlike a certain few airlines. Will definitely use JAL again!"
Cons: "Can't think of any"

Pros: "Good food and excellent service On time"
Cons: "There are not much choices for movies News uses Japanese only"

Pros: "They provide us slipper for in flight comfort"
Cons: "Old aircraft"

Pros: "Boarding process; comfortable legroom on the Boeing 787; 1st meal was also excellent"
Cons: "2nd meal, some sort of a rice seafood mixture"

Pros: "Boarding is efficient. Crew helpful and willing to please."
Cons: "The food and overall service amenities are lacking in JAL. My flight was 8 hours and only one meal was served and one snack. The meals themselves are nothing special or enjoyable."

Pros: "We boarded quickly and orderly. The crew was very attentive and made sure we all had enough to eat and drink. The food was good, the tea and coffee was good."
Cons: "Not a darn thing...."

Pros: "great service"
Cons: "difficulty in figuring out how to use the controls on the entertainment remote"

Pros: "The service was exceptional, friendly and polite. Food was good and entertainment selection was awesome."

Pros: "As always on JAL 787-8 long haul flights, the crew was very courteous, entertainment was varied, food was alright and seats were better than some."
Cons: "The JAL first-generation 787s don't provide the great legroom that newer planes do, but is still infinitely better than older 767s and 747s."

Pros: "Service was excellent - Flight attendants were friendly and professional."
Cons: "N/A"

Pros: "One of the most attentive crews I've ever had. Superb service. Angled flat seat was not bad at all."

Pros: "This was the first leg of 3 flights back to the US and it was great!"
Cons: "There was nothing bad about this flight."

Pros: "everything is much better, everything! including how boarding and de-planing is more orderly than most other flights."

Pros: "JAL in general."
Cons: "NA"

Pros: "I like the food they served during the flight. It very well-thought meal and delicious at the same time. I also like the latest movies on board. We also arrived 20 minutes early! It was absolutely smooth and relaxing flight."

Cons: "none"

Pros: "Courtesy of crew members"
Cons: "No vegetarian food available"

Pros: "Good and polite crew"
Cons: "Business class cabin very mediocre for a state of the art latestBoeing plane"

Pros: "I liked that the seats were a 2-4-2 configuration. Most American carriers will have a 3-5-3 seating configuration. JAL has won some prestigious seat awards in 2015 for innovation and comfort."
Cons: "The JAL website specified most trans-atlantic flights with the newer and more spacious seating in Premium Economy. Departing from San Diego, this was only an option once a year I was told at the check in counter. I was counting on extra width and legroom as I am 270 lbs and 73" tall. I was disappointed that these up-gradable seats were not available. I also did not like that we sat on the Oksaka tarmac at a divert airport from Narita (Tokyo) and were not given an option to leave the plane and find alternate transportation of our choice to get us to our destination. I understand the high winds and bad weather was not allowing us to land on time, but we sat on the tarmac for 2 1/2 hours and then left to fly into Narita 5 hours late."

Pros: "Foods are good, crews are good."

Pros: "There was a huge check-in line but it went quickly because they had 8-10 ticket agents with luggage 'helpers' for the agents. Of course there was a problem with my reservation that they had never seen before which manifested itself by them not being able to print my boarding pass. They called Tokyo and were told that they had never seen my problem before either. Anyway, the ticketing supervisor stayed with me for 45 minutes until they could over come the problem. I would be a rich man if I had a nickel for every 'So-sorry' I got that day."

Pros: "nothing at all...horrible aircraft, horrible flight"
Cons: "1) could not pre-book seat as it was a codeshare. You should change that...better on a budget carrier 2) The plane is not competitive, ancient entertainment system, no power in seats to plug in 3) Entertainment system did not work for all but 10 minutes or so of the flight. 4) food was really horrid, no japanese option!"

Pros: "Plenty of room for economy seats. Good food. Free movies and music. Friendly service."

Cons: "Air temperature was super hot and uncomfortable."

Pros: "Attentive staff, decent food, good choice of entertainment."

Pros: "Crew and service was excellent"
Cons: "Seats are not 189 full flat"

Pros: "Nothing... Being put on the wrong airline is incredibly degrading ..."
Cons: "I paid for JAL and was put on American airlines YOU WILL NEVER HAVE MY BUSINESS AGAIN ... Kayak or jp\american airline. I hope you hire a manager who doesn't lie to their customers... Don't think it's a lie ?? That's BC greed is blinding. Good day"

Pros: "Everything"

Pros: "Love the service and people"

Pros: "Everything!"

Cons: "Flight was cancelled and hour before takeoff."

Pros: "Perfect flight. Wonderful staff. Delicious food. Smooth ride. Cannot wait to fly Japan Airlines again!"

Pros: "The flight attendants are always so gracious on this airlines. They serve you nice meals and are attentive."

Pros: "Movie"
Cons: "if the music list is great with latest songs.. charging of phone took so long to be charged"

Pros: "The first meal was awesome! The second one was so-so."

Pros: "Crew needs to not assume that Asian passengers are Korean as i was being converse in Korean throughout the flight."

Cons: "Being notified in advance that the flight was going to be delayed 40 minutes instead of waiting until the scheduled boarding time to say there was a delay and the delay time was undetermined."

Pros: "The crew was A+, food was tasty and the amenities were great even for economy class."
Cons: "Some of the flight attendants spoke really fast and hard to understand."

Cons: "I’ll use Korean Airlines again!"

Pros: "Food choices was very limited to beef and fish. We had a connecting flight for international and both leg has the same food choices."

Pros: "Excellent service and food!"
Cons: "N/A"

Cons: "No wifi"

Pros: "Entertainment"
Cons: "A little bit crowded"

Pros: "The service during the flight were so impressive. They deserved to be recognized for their efforts attending to passengers. They are beautiful and always ready to help you. Thank you"
Cons: "Landings were a little rough..."

Cons: "Only real complaint I have and I don't even know if it's a valid complaint but seats were small and the remote to control the in flight entertainment was broken."

Pros: "All the flight attendants were very nice and they had amazing attitudes--especially on my flight going TO Hawai'i. All the flight attendants had smiles on their faces and they were always ready and willing to assist passengers. Every time they delivered something, they were always smiling; even when passengers asked for more assistance, the flight attendants delivered service with a smile!! Amazing!! This was my first time flying Korean Air, but it will not be my last!! My experience with Korean Air was fantastic!! I will definitely fly Korean Air again!! Thank you!!"

Pros: "Flight crews are friendly."
Cons: "A lot of walking to reach your connecting flight. My mom was on the wheelchair and they have to push her instead of riding on the cart they uses for the passengers needing assistance."

Pros: "Seats more comfortable than other planes"

Pros: "The cabin crew was very polite. Restrooms were kept clean by the cabin crew"

Cons: "Staff were oddly unfriendly and I was awakened twice"

Cons: "I'm not happy about the condition of my luggage. When I received my luggage, the latch to close my suitcase was badly damaged. Half of one of the latches was broken off! My suitcase was not locked in the first place so there was no reason for anyone to be so forceful with it."

Pros: "Politeness, cleanliness and food."
Cons: "Nothing to mention"

Pros: "Nice in-flight movie options. Friendly staff. Plenty to drink and enough to eat."
Cons: "Meal was chicken and rice and plenty to drink: water, coffee, soda. There was also pickled vegetables and tofu, but I was satisfied not eating those. Numerous intermittent announcements: [The usual preflight safety briefing, the mid-flight seat-belt and arrival eta announcements, the mid-flight turbulence and temperature comments, the customs-forms hand-outs, the duty-free inflight shopping opportunity announcement, the eventual apologetic conclusion of the duty-free, inflight shopping opportunity] together spoiled my calculated chance of finishing a short movie."

Pros: "I liked the service and the touch screen TV. The flight attendants were nice and friendly."
Cons: "I didn't like how cramped the seats are."

Pros: "I like to fly on Korean Air. Always done right."

Pros: "Flight was on time Crew very friendly and helpful and the pilots landed the plane smoothly Keep up the good job!!!"

Pros: "timely services of the flight attendants,politeness as well"

Pros: "Everything works fine except the language that has been used to communicate between the passengers and the staffs."
Cons: "It would be better to speak more in english than in their native language for proper communication between the crew and the passengers."

Pros: "cleanliness is very important to me, the constant tidiness esp. near the business class seat is wonderful i would fly Korean Air again because the planes are new. For future reference, how i wish they have domestic flights as well. Good luck to your continued good service."

Pros: "Very courteous staff, great food, entertainment, bathrooms are spotless with lotions and face mist, toothbrush and toothpaste, slippers, very spacious economy seats with plenty of room to recline and stretch legs."
Cons: "None"

Cons: "Flight was delayed."

Pros: "Air Korea continued to be awesome"
Cons: "Still no laptop plug"

Pros: "Friendly staff"
Cons: "Food"

Pros: "The service of overall the price"

Pros: "Friendly staff and good good choices. Clean and new plane."

Pros: "crew, entertainment, overall a great flight(s)"
Cons: "air so dry in cabin"

Pros: "The flight attendants are very attentive and respectful."
Cons: "Economy seats are not the comfiest!"

Pros: "All was good"

Pros: "KA broke handle in my luggage and it was difficult to make them pay back some reasonable amount of money for that (my suitcase was just one year old) but at the end they did a lot. Love their metal cutlery instead of plastic ones. It's not only better to eat with them but also better for environment."

Pros: "Service, comfort, and seat room."
Cons: "Everything was enjoyable on return flight"

Pros: "Everything was great except for the lack of internet"
Cons: "No wifi"

Pros: "nice planes"

Pros: "Food n staffing"
Cons: "None"

Pros: "I loved the caring & attentiveness of all the flight attendants, the individual videos for each seat, the spaciousness between seats, & the complimentary wine service. My flying experience in Coach felt like other carriers First Class. Can't wait to fly again."

Pros: "Cleanliness of the restroom and hospitality"

Pros: "Stewardess are courteous."
Cons: "Bathroom floor is not maintained properly. Always wet."

Pros: "comfort, service, easiness"
Cons: "Food"

Pros: "Although I flew Coach, the flight attendant crew was outstanding. Polite, professional and extremely courteous."
Cons: "The menu selections were adequate.... video and entertainment left a lot to be desired."

Cons: "The transfer was very inconvenient going thru customs which I think is not necessary since all passengers just came out from another plane. There was one incident that I really needed to go to the bathroom and the seatbelt just turned on. They didn't let me go but I saw other people stand up and go to the bathroom."

Pros: "Food, staff, comfort, boarding, amenities + minimal turbulence!"
Cons: "Baggage handling (rough), de-planing."

Pros: "Nice clean plane. Crew members were pleasant."
Cons: "Waiting in a very long line at the Airport in Seoul to Check my bags. Nothing is wrong with waiting but when you have more than 10 empty checking counters something is wrong with your logistics.Should have a system where no customer wait for more than a half hour ( half an hour is also too long but acceptable). Definitely shouldn't have paying customers waiting in line for over an hour. You guys know your busy days and your off days plan accordingly."

Pros: "Seats are hard.."

Pros: "Good food, great crew. Nice overall experience."
Cons: "Seats not very comfortable."

Pros: "On time departure and earlier arrival of the airline Thumbs up for the pilot for smooth landing and take off Food is so delicious Stewardess are very respectful Will fly again with ANA"
Cons: "None so far"

Pros: "Logjam Manila traffic, confusion at MNL, late for check in, but staff got me on the plane. Then my suitcase was busted open at Chicago O'Hare on the conveyor belt and ANA issued me a replacement on the spot. Two problems [ not their fault ] handled beautifully. ANA is truly amazing. Thank You !!"

Cons: "Wheel chair transport requested did not come so I had to wait 15-20 min in Tokyo."

Pros: "The crew was so kind and helpful, the kind of people I wish that I could have spent time to get to know."
Cons: "It would have been really nice to have taller seats. I’m only a little over 6’3” with shoes on and the seats were still quit short and uncomfortable for me."

Cons: "If flight wasn’t delayed."

Pros: "Crew was amazing"
Cons: "The boarding"

Pros: "The flight was relaxing and the layover in Tokyo was brief and comfortable."

Pros: "Great experience overall."

Pros: "A taste of Japan food."
Cons: "None"

Pros: "Comfortable seat space and food is great"

Pros: "I like the way the flight attendants treat the passengers. They are very courteous, friendly and wearing very sweet smiles.The airplane is very prompt when it comes to arrival and departure schedule. Thank you very much for providing me a wheelchair which made my travel more convenient."
Cons: "So far there was nothing that I didn't like. The food was good and the airplane was clean."

Pros: "Food was good and staff were very helpful. The boarding zone in economy class were easy , it started from the last to the front."
Cons: "Check in was a little bit confused, we arrived 5 hrs. Before our departure thinking that we can check in our luggage so we can rest in the gate area, but we had to wait 3 hrs to open the check in counter."

Pros: "My flight is at 9:50 am but I arrived around 5:30 am , as expected the line was already long and one of the crew told us the front desk will not open until 6:30. My husband reserved my ticket going back to US. I was assigned to seat on an exit, but when I went to the gate , one of a female employee keeps telling me if I'm aware I'll be seating on an exit and I said yes , I look for a vacant seat so I can relax while waiting, she went back again and asked me if the front desk desk gave me any paper about the task I have to do when seating on an exit. I read it and understand . She came back again for the third time and borrow my boarding pass and check something and asked me if I want to transfer to another seat, and I said no. I don't know what she wants me to do , but I'm so irritated because she keeps asking me the same question over and over again."

Cons: "No available slippers for economy class. I’m a star alliance gold and other star alliance airlines member provide the said amenity."

Pros: "Food, service"

Pros: "Everything was as I paid for. All the planes left on time. No issues."
Cons: "What can you expect in economy?"

Pros: "Services to the senior citizen excellent... can't ask for more. Stewardess are all very pleasant. Thank you very much"

Cons: "Everything. The best I I"

Pros: "The crew are so courteous and helpful."

Pros: "crew from the check in to airplane very good"

Cons: "19 hours overlay in ORD. I had to check out all luggages again. Terrible."

Pros: "On time. Flight attendants don't shy away from helping passengers put their carryons in the cabin compartments. They were there in a split seconf to assist you - ANA flight attendants only. Food was great in ANA airlines. Toilet is clean. Boardinh was orderly."

Pros: "The flight was extremely comfortable. Entertainment was 10 on a scale of 1 to 10."
Cons: "Only one entrance into the plane. I was in the last row. Had to walk the length of the plane. Having a second entrance could rapidly reduce boarding time."

Pros: "They came around often to see if we needed water or anything. Food was good."
Cons: "Tray is too small and not able to use the entertainment system because it is too short for a tall person. I would be staring down the entire time."

Pros: "Meals are excellent at Nippon, stewardesses so helpful and charming."

Cons: "Connecting flight from Narita to Washington. Please consider giving enough time for passenger to check in. Security line is so long and very slow."

Pros: "The crew were friendly and attentive. The plane was clean and comfortable. Great movie choices."
Cons: "The long security lines in Tokyo for transfer."

Pros: "Customer Service"

Pros: "ANA is always on time and the crew is always attentive."
Cons: "The plane used for this flight was small for me. I am 6-4 and there's not as much leg room as in the larger planes. I always have to order fruit because the meals are only Asian style dishes. I would be happy with a sandwich."

Pros: "For such a long trip, it was pretty comfortable. The flight crew was friendly and helpful and the food was good"

Pros: "Great layover options. Timely arrivals."
Cons: "Food options were poor. Wished there were more fresh alternatives, like salads and fruits only."

Cons: "Someone sat on my row without notifying the crew of the seat change. After I notified the FA of the incident... even if it's a general rule that the passenger sits at the ticketed seat, the FA didn't do anything about it"

Pros: "The stewardesses were always smiling and very engaging!"

Pros: "Crew and service awesome"
Cons: "Not enogh choices for entertainment"

Pros: "The attendant were so hospital..The flight is so smooth even when we landed it was a very good experience."
Cons: "None"

Pros: "Excellent crew, comfortable seat, good food"

Pros: "Attentive crew"
Cons: "Landing was rough and bumpy"

Pros: "The crew were very helpful and the food was amazing. Entertainment was also very good daughter loved it"

Pros: "I liked that the flight was on time. The plane was nice too, nicer than most other airlines. The seats were roomy enough, as good as economy can be. Food was one of the best. The movies were pretty new which is always a plus. The crew was awesome. I get motion sickness whenever I ride anything, be it planes, buses, trains or boats, and the fact that the flight attendants kept checking on me put my mind at ease."
Cons: "There was a smell of old sweat odor from the seats, maybe table. Plus my table was still wet when I opened it. So that was kind of gross."

Pros: "The service crew are excellent and very polite. Definitely like the new window feature."

Cons: "i asked a crew for a drink.. and they refused."

Pros: "Excellent food and service"
Cons: "None"

Pros: "Staff pleasant"
Cons: "Entertainment could be improved"

Pros: "The food, service and entertainment options were definitely good."

Pros: "We were the first to be there in line in wheelchair yet we were the last to be assisted."

Pros: "I like the service and professionalism being showed by all staffs of the ANA airlines and highly recommendable to my relatives and friends who are planning to have a vacation in Japan or in any other places in the world..they are very punctual with the schedules .I was so happy with my experience with ANA Airlines. Thank you very much for the wonderful experience we had."

Pros: "The flight crew were very pleasant. The food was excellent. There we nice options for movies."

Pros: "Not a single thing. I will be talking to a reporter about this since they are interested in the story"
Cons: "I left 3 hours early from my hotel. This was my first time ever being in the Philippines so I did not fully grasp the amount of traffic. I arrived at the check in counter with 52 minutes to spare and they told me I could not board. The plane wasnt even boarding passengers yet. I even went as far as to say that I would leave my luggage as I had to get on the flight. They did not allow this either. They said that I would need to get on another flight. To add insult to injury they did not credit me with ANY of what I had purchased for my previous flight since I ordered through Kayak. I am 100% dissatisfied with ANA and I am asking kayak to rectify what they have done. I have already emailed ANA upper management and will be taking this to social media, the news, and any other outlet I can find. I had to pay for a hotel, miss 2 days of work and pay for a 700 dollar "premium" seat ticket since that was all they claimed they had. I find that last part funny, since I saw about 12 empty seats on my flight. I am hoping to hear from kayak so they can explain why they do business with a company that clearly does not care about it's customers."

Pros: "Legroom and cabin ambience"

Pros: "Friendly staff and comfortable seating."

Pros: "The service, foods , sack ,"

Pros: "Food, service"
Cons: "The space"

Pros: "The crew was amazing. It was my first time flying so I was a little nervous but they made me feel safe and welcomed. The friendly crew was honestly what made the whole experience great."

Cons: "Nothing much"

Cons: "Seats after 1st hr, will feel uncomfortable"

Pros: "Crew was attentive and made extra effort to meet special requests from passengers."

Pros: "Same as above on SIN-BKK"
Cons: "Next time in B787 Dreamliner"

Pros: "Seat was comfortable, flight attendants were attentive and the food wasn't bad."

Pros: "Kindy flight attedances,,smooth boarding,,delicious food"
Cons: "Nothing"

Pros: "Nothing."
Cons: "Everything. Singapore Airlines had a great reputation. Imagine my disappointment. It was a horrible flight. The crew was nice enough, but inattentive. The food, if such a term may be applied here, was inedible. Just vile. In flight entertainment was a complete joke. Boarding was awful, but it always is. Seats were extremely uncomfortable. This racket is the ultimate way to rip somebody off of $1000. Horrible."

Pros: "Well organized boarding, friendliness of staff, food service"
Cons: "Flight was delayed by about an hour."

Cons: "Flight was late due to the eternal airtraffic mess at suvanabhumi whenever it rains"

Pros: "I loved everything! The plane was well maintained, the crew were friendly and attentive, the flight was comfortable even for such long hours. Food was also great! In flight entertainment had recent movies and shows, even international selections."

Pros: "Short flight"
Cons: "N/A"

Pros: "My neighbor"
Cons: "Fight war delayed and we got a security check upon arrival"

Pros: "Loved the food/Movies/seats."
Cons: "No air vents and the cabin was very very stuffy and warm for many people. I’ve never heard one child cry for 7+ hours before until this flight. But everything else was decent to say the very least:)"

Cons: "Little or no room in Economy"

Pros: "Excellent attention to service and comfort."

Pros: "Arrived"
Cons: "Boarding a mess, 30% boarded as "business". Food terrible. Entertainment system doesn't work on a lot of seats as plane is very old. Cabin crew not able to handle the passengers, delayed in every aspect and forget to serve passengers. Shitty flight and service."

Pros: "Staying in a hotel for 24 hours."
Cons: "Not actually making it to Japan."

Pros: "Friendly attentive staff. Excell ent food and great. Service."
Cons: "Really crowded seats in economy."

Pros: "I haven’t flown Emirates, but SQ beats the many others I have flown by a significant margin—especially the Chinese airlines, but also all major US airlines, JAL, Korean, et al."

Cons: "I Booked a flight that stated that it only had one stop in singapore, then direct to SFO after arriving in singapore i was told that i had to go to a transfer counter, that there was a problem with my ticket. after arriving at the transfer counter they took my boarding pass for my dircet flight to SFO, & told me that i now had a stop in hong kong, that the direct flight to SFO was over booked!! this is not right i wouldn't of booked this flight if they had been truthfull about the extra stop. i will never use singapore airline or kayak again!!!"

Pros: "But I got to take Qatar airline and the service was great"
Cons: "Almost missed the flight, havent noticed the passengers in prior"

Cons: "Mediocre food, lousy entertainment system that belongs to the last decade. Singapore Airlines has not been the premium carrier it was a decade ago and is now simply a so-so airline charging exorbitant fares."

Pros: "I like the personal TV, my foot rest and water holder frequent water serve,"
Cons: "For me coffee is too strong, and I like the food on the way to Tokyo better than on the way back to LA"

Pros: "The flight wasn't full so we had a spare seat between us, That made economy barely tolerable."
Cons: "The seats in economy are now Way TOO SMALL! You better start calling Economy - "Stearage"! Food was not as good as on past flights with SA. Movie selection not as good as past SA flights. Earphones supplied are horrible!!!"

Pros: "Clean aircraft. First rate and very attentive cabin staff. High Quality food and mid flight snacks. Its clear a lot of thought has gone into the making and running of this airline. My first experience and quite frankly I will fly SIA whenever possible."
Cons: "Cabin was to me a little warm during initial taxi at LAX. But not overly so."

Pros: "Ease of checking. Empty seat between us"
Cons: "Can't upgrade with krisflyer miles"

Pros: "The aircraft was clean, new, spacious and quiet. The bathrooms were regularly maintained. The food quality, selection and quantity was excellent for the economy class. Even the serving utensils were solid metal and had a very high quality feel to it. Having an endless supply of mid flight snacks was also appreciatd I always like the warm wet towels, which were offered at take off and landing. The entertainment choices were endless, but because it had USB and regular power, I was able to work on my laptop and listen to my podcasts on phone without worrying about running out of battery."
Cons: "The crew lacked its usual pep and cheer. For some reason they seemed very introverted and tired. First time on Singapore Airline that I noticed. The amenities kit was a bit on the cheap side. Also, only the supplied two prong headphones could be used with the entertainment system, I would have preferred an option to use my high end ones -- this was the main reason I chose to just work and listen to my own music/podcasts instead of watching a movie. We boarded and disembarked through the business sections and the aisles were too narrow. The announcements were hard to hear and the temperature was set too low for half of the flight (to kept fluctuating requiring constant adjustment of blanket/jacket). Having said that will keep flying them."

Pros: "Very helpful and polite staff"
Cons: "Old B777-200 with small personal screen. And they don't have pillows on board."

Pros: "Touch screen entertainment system with great variety of programs. Good food, clean cabin, friendly crews. I'd fly again on Singapore Air over other domestic airlines and Japanese airlines."
Cons: "Sound quality of ear buds was not good. No issues if you travel with your own."

Pros: "Made Econ class feel like biz :)"

Pros: "The best long leg flight I've been on. I managed to get a whole row to myself and that made the 12hr flight so much better. The crew was very professional, kind, attentive, and it was grand."

Pros: "Customer service and food couldn't be better."

Pros: "Huge selection of movies Towel service, socks, and toothbrush for economy class Snacks included entire chocolate bars! Friendly staff"

Pros: "Everything in this flight is very good. Next traveling time I will consider this airline first!!"

Pros: "Everything"
Cons: "Nothing"

Pros: "Leg room in economy is good, even for tall people. Food was actually quite good."
Cons: "Two of our family's seats would not recline, although they were not near an exit row."

Cons: "old facilities"

Pros: "I liked how often the staff walked down the ailes to help. They are very attentive. The entertainment is endless. Seats were standard in economy class, I recommended upgrading for that long of a flight."
Cons: "To my flight specifically, it got adjusted without telling me so I ended up missing my final transfer. I was not given a notification for a flight change. Someone met me at the end of my second flight to tell me I missed my connecting flight. With the adjusted flight Singapore gave me, there was no chance I would have made it. They did purchase a ticket for me on another airline to get to San Francisco in the end."

Cons: "Earphones were poor and when replaced still did t work well"

Pros: "uncomfortable compared to the other flights"

Pros: "Singapore airlines was also great and I very much enjoyed that flight even though it was 10 or more hours. The good was great and same for the entertainment . The whole flight was very pleasant . Also I loved the steamed towels that was something i haven't had on a flight before ."

Pros: "The stewardesses were extremely professional- attentive & pleasant. The toilet was well equipped. There was no delay in taking off Boarding was orderly & efficient & quick and so was disembarking. The snacks were nice- ice cream, apples, chops, sandwiches. Many other airlines don't even provide snacks on these long flights. The seats in wconomy were roomy & confortable."
Cons: "I can't think of anything that was bad but I didn't enjoy the breakfast. I would have preferred an American breakfast. It was a mixture of shrimp, potato & brocolli. Ivwould have pregerred a criossant & yogurt to the tiramisu & roll."

Pros: "No issues great airline"
Cons: "All good"

Pros: "The flight attendants were super attentive and took great care of me, even bringing me headache medicine."
Cons: "I was in a front row seat which meant using my table in the armrest would wake up my neighbor. (Not a big deal but a little awkward) It was also hard to sleep because the seats didn't recline enough."

Pros: "It was the best service ive ever had. The flight attendants came right away and were always coming up the aisle making sure we eye well hydrated and fed"

Pros: "The flight staff were very friendly and always seemed to be eager to help all the passengers. The menu on the flight was also excellent. Wonderful flight"
Cons: "The layover in Japan was not exactly what I hoped for but I managed OK. Short layovers work better for me."

Pros: "New offer of primium economy"

Cons: "Customer service..."

Pros: "Food"
Cons: "Seats"

Pros: "The quality of the ground handling is very good and the attitude is friendly! Handling things quickly"
Cons: "Children's meals can be changed a little more, then the amount is a little less!"

Pros: "Crew was very nice."

Pros: "Everyone was friendly and approachable"
Cons: "None"

Pros: "Good service, ground staff and on flight"

Pros: "Well apointed aircraft, good food, individual games and movies made for a seemingly short flight."
Cons: "Both travellers are 6 feet. A litle morleg room would be nice. But there was more than any US domestic flight."

Cons: "The fish offering was less than excellent."

Pros: "Plus points: Boarding slightly late but OK once it got going. They seemed to have a reasonable drinks selection on board. Cute safety videos."
Cons: "Once boarded some people move around and "re-allocate" their seat. Some recline seats during the meal service and staff are reluctant to tell them off depending on their age. Food unimaginative. A321 narrow-body - only one movie on main screen (inaudible but with Chinese-only subtitles) and no seat-back TV on a 3-hour flight. Overall not so good but another flight I took, widebody (A330) service, has seat-back TV and so is more tolerable."

Cons: "It was too warm on the plane."

Pros: "Good service."

Pros: "In economy the seats recline more than your average airplane and also there's a bit more leg room so on a long flight this is a big plus. I also liked the fact that the washrooms are kept very clean during the flight and they offer toothbrush with toothpaste."
Cons: "Overall I liked everything is a very good airline. The flight attendants rush you too much for everything, that bothered me a bit."

Pros: "I liked the fact that the airline provides tooth paste, tooth brush, eye mask, ear plugs and slippers. For a long flight those are things I as a passenger really appreciate."
Cons: "the flight attendants are really un friendly and at times rude. When I asked for 2 creams for my coffee and 2 sugar packages she rolled her eyes. and I though that was so unprofessional and rude."

Pros: "Friendly service. The food was good!"
Cons: "Bumpy ride could also be from hazy weather."

Pros: "Beautiful stewardesses, newer aircraft- roomy & amazing personal TVs w/ awesome movie selection."

Pros: "Short flight with no delays"
Cons: "Seats didn't recline Outdoor entrance exposed people to jet fuel toxins"

Pros: "blankets and pillows provided three meals nice customer service staff members spacious"

Pros: "Nothing"

Pros: "Great amount of legroom in economy. No issues for me and I am 6'3''. Very nice staff"

Pros: "Great flight and polite crew. The aircraft was clean and comfortable."

Pros: "The meals were good. Wine served. Cabin crew very responsive."

Pros: "Food service good, all attendants are so nice!"
Cons: "They don't serve enough water, the tiny cups of water they give are just a sip!"

Pros: "Legroom"
Cons: "Transit"

Pros: "The entertainment options were really nice. The airfare I felt was good value for the money."
Cons: "This was on the flight from Taipei to Chicago: The woman next to me had an injured foot which she rested on the tray table. She should have been seated where there was an empty seat next to her as there were seats available and it would presumably have been more comfortable. It turned out the outlet for plugging in the headphones for my seat was broken so I moved to an empty seat. I would not have wanted to look at her foot (no sock on) throughout the flight plus she was constantly fidgeting and poking me with her arm Ashe adjusted her foot while I was seated next to her. Unpleasant."

Pros: "Feel safe and easy to change the flight"

Cons: "The food"

Pros: "Pretty nice flight experience even in economy class! Food could be slightly better, for the western option."

Cons: "Seat size. Time crew came for drinks wasn't enough."

Pros: "We were very pleased with the seating for our long-haul flight. Male 6'2"/230lbs and I had plenty of room to stretch out. Entertainment options were great (plenty of free TV, movies, games in the in-headrest system) as well as reasonably priced WiFi ($21.95 USD for 24 hours, which continues across multiple flights - downside is it's one login at a time, pricey if you have multi users). Food was hit or miss. Generally there was enough of it, but leaned toward Asian-style, which is not always appetizing to western palates (ex: seafood in tomato gelatin). Western options were generally available."
Cons: "The crew never went through to pick up garbage - only collecting the food trays once after meals. Had to chase them down to get rid of cups, napkins, etc. Cabin was a bit warm for my liking. Food (see pros)."

Pros: "flight attendants were terrific"
Cons: "the food. i think i will probably just stick to the instant noodles next time. the chinese options were probably too authentic for my taste. the western options were too heavy."

Pros: "On time. New planes. Great infotainment."
Cons: "Hey didn't spend enough time serving drinks and water. You would wait 30 minutes after meal service before your drink was served."

Cons: "We could not get our seats assigned prior to check-in, and therefore had middle seats for a 12 hour flight."

Pros: "I'd like to say thank you with the ground staff who help me to get a better seat."
Cons: "some of ground staff talk too much and try to change my mind, when I requried about my seat."

Pros: "The economy seats were okay, not much leg room. The staff let us know when there was a delay on the tarmac. the plane was clean."
Cons: "Two of my friends who at the chicken ended up getting food poisoning on the Bangkok to Tai Pei leg of our trip. Not fun for the 12 hour flight to Los Angeles. The food left something to be desired."

Pros: "Friendly service, was allowed to have a window seat"

Pros: "EVA is best choice to Bangkok for me. Friendly staff and crew. Easy layover in Taipei. Good food, wifi and entertainment. Will be flying EVA again soon."

Pros: "For travel on an 11 hour flightnon economy, I would expect to have water or drinks offered on that small tray about maybe once an hour at minimum. We had to ask every time we wanted water or when the meals were served they weren't served with wine or water so we had to ask for that. It got to us about 20-30 min later. The service was terrible to say the least. I realize that we were in economy and not all classes are treated equal, but some water offered or wine during a meal isn't too much to ask."

Pros: "All of your staff were very professional, polite and very accommodating. I would fly would them again."

Pros: "Attentive crew, good washrooms, comfy but still an airplane."
Cons: "Food wasn't great. Entertainment needs to be updated."

Pros: "For a coach flight is was better than i thought it was going to be!"
Cons: "No not really. If I had to pick and chose id say the food could be better but I'm also reaching for a suggestion."

Pros: "The Crew is so helpful and professional from Ground to in the Air everywhere in US, Taipei and Thailand."

Pros: "Good Customerservic ."
Cons: "The one thing that I don't like it , It possible to tell the customer that if you coughs places wearing the mark. Thx you ."

Pros: "Eva premium economy on the new 777-300 ERs are roomy and comfortable. Im 6 feet 220 lbs and slept like a baby. The service staff were friendly. Food mediocre but come on, its airplane food... i dont think i could ever go back to coach"
Cons: "Nothing that i didnt like. There were no complaints. Great seats. Flight on time. Didnt lose my luggage. All was good"

Pros: "Food and great looking flight attendants"
Cons: "Flight was super long but what can you do"

Cons: "Need more legroom. Getting in and out of seats very awkward, especially for seniors"

Pros: "Elite class is the way to fly and can often be found at the same price as economy. The seats are larger, there is more space to your sides and in front of you, and the seats recline in a way that doesn't intrude too much on the person behind you. Win win win! The food actually tastes good, beverages are free (at least in Elite class) and the flight attendants do a great job. Arrival and departure times line up well with your schedule reducing the effects of jet lag (IMHO). You also don't have to pay for a hotel room in BKK that you're not using because arrival/departure times line up with standard check-in/check-out times. Bonus!"

Pros: "I actually enjoyed have some leg room. Plus I received a free upgrade so it was even more comfortable"

Pros: "Customer service"
Cons: "Leg room"

Pros: "The flight attendants were great. They went above and beyond to accommodate my dietary preferences. Flights on time."
Cons: "The non- vegetarian food was pretty bad. Entertainment options were limited. Seats in coach seemed cramped."

Pros: "flight on time....arrival time excellent...actually good food comparing to other airlines!"
Cons: "no complaints!!"

Read more about Japan Airlines
COVID-19 information

Safety measures for airlines flying from Southeast Asia to Tokyo Narita

Airlines flying from Southeast Asia to Tokyo Narita have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.

Heightened sanitation

Daily cleaning, installation of cabin HEPA filters on flights from Southeast Asia to Tokyo Narita

Mandatory masks

Masks required on board, masks provided on flights from Southeast Asia to Tokyo Narita

Social distancing seating

Middle seats unavailable to book on flights from Southeast Asia to Tokyo Narita

Pre-flight testing

Testing for antibodies, testing for symptoms for flights from Southeast Asia to Tokyo Narita

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