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Cons: Overweight person on my left, her arm beyond armrest hitting me in my side especially when plane shook while going through the clouds. Not a good flight at all

Not the best

Pros: Crew was nice. legroom seemed a little better than other domestic flights.

Cons: You have to pay extra to sit in the exit row and there was no one in the entire row. Isn’t that a safery issue? Also, what really made me mad, instead of printing our boarding passes at the kiosk we went to a person (husbend had questions about Precheck) and she made us buy return tickets right then, on JetBlue. We had not decided on our return and wanted to leave it open. Can she do that? If not, I would like my money back.

TSA agent at Santo Domingo was unprofessional.

Pros: The wheel chair service upon arrival in Orlando was good compared to the one when I was leaving from Orlando. I had the worst service ever.

Cons: The lady at TSA in Santo Domingo was unpleasant and rough.. I told her that I didn’t have to take off my shoes because the boarding pass was marked pre check. She said even the President has to take off his shoes, which was so unprofessional and rude. That made my overall trip frustrated.

Waiting at LAS and LGB on the runway

Pros: Quick flight in the air

Cons: No updates on how far back we were in the queue at LAS. Waiting 15 mins for a gate at LGB

Entertainment down, three flights on baggage carousel. Took 40 minutes

Pros: Crew was pleasant, not a lot of annoying pages. Good job here.

Cons: Entertainment was reset and killed the whole system. Baggage claim took 40 minutes and there were three freights on one carrousel

22 hour delay

Pros: Finically getting home

Cons: Lack of communication