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Find Cheap Flights from Barcelona to Montreal Pierre Elliott Trudeau International (S37 - YUL)

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Barcelona to Montreal Pierre Elliott Trudeau International Flight Information

Avg. Flight Duration 7h 40m
Flights Arrive in Montreal Pierre Elliott Trudeau International
Flights Depart from Barcelona
Flight Price C$ 464
Distance 5,913 km
Airlines WOW air, Lufthansa, SWISS, Brussels Airlines, British Airways, Royal Air Maroc, Air Transat, Air Algerie, KLM

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Book cheap flights from Barcelona to Montreal Pierre Elliott Trudeau International (round-trip)

Airports
Origin
Barcelona
C$ 464
only
C$ 464
Destination
Montreal
C$ 464
only
C$ 464
Mon, 1 Oct
BCN
Barcelona-El Prat
YUL
Montreal Pierre Elliott Trudeau International
25h 50m
Tue, 9 Oct
YUL
Montreal Pierre Elliott Trudeau International
BCN
Barcelona-El Prat
17h 10m
C$ 464
Trip: 9 days
5.6OkayShow reviews
Overall 5.6 Okay
Based on 1,495 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.1
Food
4.7
KEF
CPH
Okay 5.6

Nice newish planes. Competent but basic service in the air. Nice air crew.

Ground agents are bad. Don't care about you. Won't answer questions. Don't care what happens to you. Don't care if you make your flight, or if your connection is delayed. There is no phone support. If you have a problem - you're on your own. Online checkin is broken. Does not work at all.

KEF
BOS
Good 6.6

I got a seat with more leg room and it was much more comfortable

Boarding was a bit frantic because of the lines at the airport for customs

CDG
KEF
Mediocre 2.0

Nothing

Seats e not comfortable. u have to buy everything. even a water staff is not caring

SFO
KEF
Mediocre 2.0

Didn't take the flight. Wasn't allowed to cancel.

SXF
KEF
Good 6.3

Seats are too small

Sat, 26 Jan
BCN
Barcelona-El Prat
YUL
Montreal Pierre Elliott Trudeau International
12h 25m
Sun, 3 Feb
YUL
Montreal Pierre Elliott Trudeau International
BCN
Barcelona-El Prat
17h 50m
C$ 519
Trip: 9 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 23,002 reviews
Overall
8.1
Boarding
8.1
Comfort
7.9
Crew
8.5
Entertainment
7.7
Food
7.7
FRA
TLV
Excellent 8.6

Same crew. Really nice flight smooth and professional

MUC
DEN
Excellent 10.0

There attention to detail, client comfort, friendliness, food, all was a ten out of ten. Thank you for the lovely experience.

GVA
FRA
Excellent 8.3

The Crew was very helpful, they were always around and offering all kind of help.

The food was very cheap, we had no choice for a better offer. We were hungry and had to eat.... The seats were changed at the last minute, we were very upset!!! We did our confirmation on line and get our seats assigned. When we got to the airport we were surprised that they changed them.

CLT
MUC
Excellent 9.3

Service

LHR
FRA
Excellent 8.6

Very explanatory clear and responsive. There was a short delay they kept us informed clearly and responsibly. Excellent flight and superb performance. Very polite and helpful.

Wed, 10 Oct
BCN
Barcelona-El Prat
YUL
Montreal Pierre Elliott Trudeau International
14h 45m
Mon, 22 Oct
YUL
Montreal Pierre Elliott Trudeau International
BCN
Barcelona-El Prat
7h 15m
C$ 531
Trip: 13 days
8.1ExcellentShow reviews
Overall 8.1 Excellent
Based on 7,110 reviews
Overall
8.3
Boarding
8.3
Comfort
7.9
Crew
8.7
Entertainment
7.8
Food
8.0
ATH
ZRH
Good 6.0

Nothing stood out

Nothing Stood out

ZRH
TLV
Excellent 10.0

TV screens and movies. Food was great.

MIA
ZRH
Good 6.3

Service and food were good considering it was "plane food". No delay whatsoever.

Black box under the front seat. No room for legs. Seat blocked in lower position, impossible to make it stay in upper position. Entertainment wasn't working good: extremely laggy when it was working ... Seats are way too short. You got the neck support into the upper back ... And I am only 1.80m. Overall, I am done with Swiss until they upgrade their planes. Wifi was 99usd for 220 mo ... what a joke. A 20+yo plane for a such reputated company. There was still the ashtrays inside the restrooms.

ZRH
TXL
Excellent 9.2

Quick, clean, flight.

Boarding delay due to mechanical problem. Line to board was more like a mass of people trying to squeeze through all at once and surprisingly disorganized. Somehow managed to board quickly, though.

BOS
ZRH
Excellent 10.0

Everything was perfect

Everything

Mon, 15 Oct
BCN
Barcelona-El Prat
YUL
Montreal Pierre Elliott Trudeau International
37h 15m
Mon, 29 Oct
YUL
Montreal Pierre Elliott Trudeau International
BCN
Barcelona-El Prat
15h 45m
C$ 535
Trip: 15 days
Overall 0.0 Poor
Based on 0 reviews
Mon, 8 Oct
BCN
Barcelona-El Prat
YUL
Montreal Pierre Elliott Trudeau International
26h 47m
Mon, 22 Oct
YUL
Montreal Pierre Elliott Trudeau International
BCN
Barcelona-El Prat
11h 00m
C$ 571
Trip: 15 days
6.9GoodShow reviews
Overall 6.9 Good
Based on 1,861 reviews
Overall
7.1
Boarding
7.1
Comfort
7.0
Crew
7.6
Entertainment
6.4
Food
6.4
BRU
TLV
Okay 4.8

25 min late too much announcements during night flight, especially about duty free items and prices...

TLV
BRU
Good 7.0

Choice of food was very limited as they were missing the food in catalog.

BRU
FLR
Good 6.6

Helpful crew

No food except for purchase. Expected at least cup of coffee/crackers

JTR
BRU
Mediocre 3.3

At least it was a flight

Noisy, no complimentary snacks nor drinks, no legroom

BRU
VCE
Mediocre 3.0

1) They left our luggage at Brussels, the lost and found desk in Venice that handles Brussels airlines was unmanned. Took 40 minutes to talk to a person. 2) Although promised to bring the luggage on the next day, only brought 2 days after! We had to buy some cloth and still waiting for response from them. 3) We almost missed the connection flight (we had almost hour and a half) because the line for connection flight security was enormous and only 1 person worked in the security. Not only that we were rushed by the crew to RUN (!!!) for the bus, that was ridiculous ! We could fall and hurt ourselves.

Wed, 26 Sep
BCN
Barcelona-El Prat
YUL
Montreal Pierre Elliott Trudeau International
12h 21m
Wed, 3 Oct
YUL
Montreal Pierre Elliott Trudeau International
BCN
Barcelona-El Prat
20h 15m
C$ 632
Trip: 8 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 18,646 reviews
Overall
7.4
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
7.0
Food
6.8
GLA
LHR
Excellent 10.0

No hassle and all straight forward

JFK
LHR
Mediocre 2.0

This is my first and last time taking British Airways. When I was boarding the flight. The flight attendant literally stood in the aisle in front of me talking to a patron. Instead of moving into the empty seat and letting the rest of us move to our seat. He refused and ignored us. As we waited,the captain made a brash announcement and the plane started moving. Twenty patrons included me were not seated. I never had a plane move when we were not seated. I have to squeeze by flight attendant to get into my seat. No courtesy. He didn’t care about me at all. I had a carry on and a baggage. How could he not care about the rest of the people who was standing Experience. To make it worst, I got sick from the pasta and spent to hours with stomach cramps, heats sweats, and nauseous. Will never do again.

They have the most inefficient boarding pass that literally turns into a mob madness.

LHR
HYD
Mediocre 2.0

Nothing to say

Everything. Will never book AA/BA again. Ended up with 42 hours journey.

LHR
GLA
Good 6.6

We where delayed for just over an hour

FCO
LHR
Excellent 8.3

Two seats next to me were free!!! Food was good!

Luggage delivery at HFK was extremelly slow!

Fri, 9 Nov
BCN
Barcelona-El Prat
YUL
Montreal Pierre Elliott Trudeau International
31h 45m
Thu, 15 Nov
YUL
Montreal Pierre Elliott Trudeau International
BCN
Barcelona-El Prat
13h 30m
C$ 640
Trip: 7 days
6.5GoodShow reviews
Overall 6.5 Good
Based on 2,013 reviews
Overall
6.6
Boarding
6.5
Comfort
6.6
Crew
6.9
Entertainment
6.1
Food
6.3
JFK
CMN
Okay 4.0

I didnt like the fact that im a paying customer and when i pressed the flight attendant call button to get the attention of a cabin crew, waited for about 15 minutes and nobody showed up, bear in mind that it wasnt the busiest time of flight. I had to wake up the customer sitting next to me so i can walk to the back galley where i found 4 cabin crew members sitting down and chit chatting about their personal lives completely ignoring the chime/sound and light above my seat when i pressed the F/A call button. When i asked for water, one of the cabin crew members pointed towards a bottle of bottle and told me to serve myself as if im a non-paying customer. I paid for my ticket, why should i do their job. In a nutshell, the customer service sucks, for least money i could have taken another airline with better service.

CMN
JFK
Mediocre 2.0

My screen was not working and when I asked the flight attendant. She said there is nothing they can do!! I told them I am paying $1300 for not having the screen working in my seat ! Then another guy came and told me that they are very sorry about it. Sorry doesn't help at all! It was the worst flight ever

BEY
CMN
Mediocre 3.3

I liked how my monitor for entertainment kept glitching and making pretty colors. None of the monitors worked but I am an artist so I enjoyed the abstract colors.

Terrible communication about delays and cancelations. You have to be very proactive in telling them what to do. They almost put me on a flight where I would miss my connection by 9 hours and then would have to wait 18 hours for my next flight. I was late for a family emergency. You can't rely on any website you have to call for updates and are lucky if someone picks up. I feel bad for the staff.

AGA
CMN
Mediocre 2.0

An old woman took my seat!

CMN
MAN
Excellent 10.0

The computer check in service is very good and very quick and check-in my bag in then went through security check was very quick so I went through to the duty free shops enjoyed looking at all the different things which can be printed on your boarding pass what you've bought then you wait to board the flight we boarded the plane and found my seat easy the flight took off and the service was very good I was able to eat most of the food I watched my dvds after then we landed going through security was quick then I collected my luggage and then I exited the airport.

The only thing I didn't like to much was the starter it was very spicy as I've ibs if you could do Salmon flake all the time I would be able to eat this but not spicy food.

Sat, 27 Oct
BCN
Barcelona-El Prat
YUL
Montreal Pierre Elliott Trudeau International
8h 30m
Sat, 3 Nov
YUL
Montreal Pierre Elliott Trudeau International
BCN
Barcelona-El Prat
6h 50m
C$ 694
Trip: 8 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 13 reviews
Boarding
7.5
Comfort
6.8
Crew
8.0
Entertainment
6.9
Food
6.4
LGW
YYZ
Good 6.6

The staff were very helpful and the flights were comfortable.

The food was catastrophic, just mush.

YVR
CDG
Excellent 10.0

The staff were very pleasant and helpful. The food was good and the seats were quite roomy

I don’t have anything to complain about

BCN
YUL
Excellent 8.0

Great service. Departure on time. Decent food. Ambient lighting to allow for sleeping or focused reading.

Seats could be a bit more comfortable.

YYZ
AMS
Good 7.3

Excellent crew and good food. All hood. Thanks.

CDG
YUL
Good 6.6

Great entertainment but preferred the selection from Montreal to Paris.

Needed more leg room for such long flight. Especially if you get the aisle seat space under seat is very small in comparison to middle seat space.

Thu, 20 Dec
BCN
Barcelona-El Prat
YUL
Montreal Pierre Elliott Trudeau International
26h 35m
Wed, 2 Jan
YUL
Montreal Pierre Elliott Trudeau International
BCN
Barcelona-El Prat
18h 25m
C$ 987
Trip: 14 days
6.2GoodShow reviews
Overall 6.2 Good
Based on 57 reviews
Boarding
6.3
Comfort
6.4
Crew
6.6
Entertainment
5.6
Food
6.0
CZL
ALG
Good 6.0

I didn't like that they went on strike and we as of yet have not been able to make this trip to Constantine. And my husband already went home and won't have a chance to try again. My sister and I will try tomorrow.

GVA
ALG
Excellent 8.0

The crew was great with our children.

The plane was a bit dirty.

ALC
ALG
Mediocre 3.3

It did take off and land

Seats, armrests, etc were extremely dirty.

ALG
GVA
Good 6.0

BOarding in Algiers took very long time waiting in the corridor

OUA
ALG
Good 7.0

Transfer in Algiers

Fri, 19 Oct
BCN
Barcelona-El Prat
YUL
Montreal Pierre Elliott Trudeau International
25h 40m
Tue, 6 Nov
YUL
Montreal Pierre Elliott Trudeau International
BCN
Barcelona-El Prat
24h 40m
C$ 506
Trip: 19 days
5.6OkayShow reviews
Overall 5.6 Okay
Based on 1,495 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.1
Food
4.7
KEF
BCN
Mediocre 2.0

(3/4) My friend finally came up from baggage claim and had told me that no bags came, and the staff member we were speaking to downstairs told us that our luggage was probably already on its way to Chicago. Note that he never asked for our names or our baggage claim ticket. We bought a plane ticket on Icelandair for the next afternoon, found an ACE Guesthouse to stay at, paid for another cab, and left with our carry-ons with nothing useful for overnight because of the first encounter at the check-in counter where we weren't able to properly remove our chosen belongings from our suitcases. The next morning after I woke up and as soon as I knew our original flight had landed, I tried to call O'Hare to confirm that our bags had indeed made it to Chicago. I was not able to get ahold of anyone that could help. When we got to the airport, 4.5 hours early, we checked in and went straight to baggage claim to double check where our bags were. We were not leaving Iceland until we were 100% sure of where our belongings were. Lo and behold, it's the same employee that was working in the baggage claim area the day before. He remembered us, and told us that he had good news and bad news. The good news was that they found our bags, the bad news was that was our bags were on their way to Boston. Boston? BOSTON?! He said they went to Boston because if there were bags left here, it was mandatory that they get sent as fast as they could to the country they are scheduled to arrive at, no matter what airport. That location happened to be Boston. We have NO idea why this was the case, when they knew that we had missed our flight and were still in Iceland. Isn't it mandatory that luggage stay with the owner? We wanted to call Boston to make sure that our bags were there, and to have them sent to Chicago so that they were in Chicago when we arrived later that day. He told us that there was nothing that we could do, that we would have to wait until we get to Chicago, file a claim, and then they would have our bags sent to us a day or so later. Note again, that he never asked for our names or our bag claim number. Begrudgingly, we left him, even more furious, and waited for our next flight. Meanwhile, I tried to get ahold of anyone from O'Hare – no luck. I tried to get ahold of anyone from Boston – no luck. Finally, I decided to call WOW Customer Service. I explained the situation to her, and told her that it was absolutely necessary to know where my bags were, and to know that they would be waiting for me in Chicago when I arrived, also questioning WHY protocol called for our bags being sent to Boston. She asked for the claim number, and told me the last time the bags were scanned was in Iceland. They were at the airport. I told her this was impossible, because I spoke to the same person the day before and today, and he said our bags were not at this airport. She insisted that they were.

(4/4) At this point, a few hours had gone by, and we were running short on time. With AN HOUR left until our DEPARTURE TIME, we went back to baggage claim and told the same employee that WOW had told us our bags were scanned in here. He seemed confused, and said he was not sure how this could be possible. My friend spotted her bag behind him, and pointed it out. He seemed shocked. I didn't see my bag anywhere, and asked him where it was, and he said that maybe it got swapped out with someone else's, because he didn't see it. My friend asked him to please check the back for my suitcase. Sure enough, it was there. CLEARLY, this employee had no idea what he was doing. He gave us misinformation numerous times. If we had not been so persistent, we never would have known that our bags were still at KEF in Iceland. HOW WOULD WE HAVE GOTTEN OUR BAGS TO CHICAGO??????????? If I had listened to the guy and trusted him, we would have landed in Chicago, filed a claim, and seen that there were NO bags in Chicago, and NO bags in Boston. Our belongings would have been stuck in Iceland. We then had hardly any time to go back to the check-in counter and check our bags. We waited in another line, checked our bags, and ran to our gate. Every other KEF staff member that we tried to speak to was very short and rude, unhelpful, and in a hurry to get us out of the way. Even when we tried to find someone at a kiosk, there was no one there working the kiosk. Nearly every employee at KEF had lied to my face, and did not care that I needed help. If I had not been lied to about information regarding notifications, flights, baggage, etc. on numerous accounts, I know for a FACT that I would have made sure I made my flight. This experience is absolutely unacceptable. The incapable, rude, and dishonest airport staff and unaccommodating airlines costed us an extra $1,000 each. It also cost us the couple hundred dollars we would have made at work the next day. I will never fly WOW again. I will never fly to or through Keflavik International Airport again. I will never recommend WOW. I will never recommend KEF. This left such a bad taste in my mouth that I don't really ever want to go to Iceland again. And I know my friend feels the same way.

BOS
KEF
Mediocre 2.0

The planes are nice and new. Prices are very cheap. If you book economy and then upgrade to "extra room" seats and buy a meal seats you're basically flying in what they call businiess class for a lot less.

There was a huge snowstorm in Boston. A lot of people did not make it to the airport before the check-in desk closed. The airplane itself was grounded because of the snow for two hours. So a lot of people were in the main waiting area, while their plane was at the gate, but WOW did not care at all. They would not bring any gate agents out to check people in even though the plane was on the ground waiting. Many of us tried calling their support line - no answer. After a very long wait you get to what sounds like an India or Pakistan call center. The people there don't have any information, and the only things they can do are whatever you can do on the website. WOW has no real phone agents. I saw their gate agents later walking around and asked them to check us in - they shrugged. Would not check us in, despite the plane being on the ground. They could care less. Other airlines were shocked at how we were treated. Iceland Air was amazing. They saw our predicament and brought one of their managers out to their check-in gate to sell us last minute tickets on Iceland Air. A bunch of WOW customers ended up getting tickets on Iceland Air, and we actually ended up flying out of Boston before the delayed WOW air flight. If you get on the WOW flight - service is good. But you're taking a risk. Ground staff really does not care at all and will pretend they don't know you.

SXF
KEF
Good 6.3

In flight staff was friendly.

$46 for a carry on bag that I was not initially charged for on my flight from Cleveland. Bag had even less contents than when i came.

KEF
BOS
Good 6.6

I got a seat with more leg room and it was much more comfortable

Boarding was a bit frantic because of the lines at the airport for customs

EDI
KEF
Good 6.6

No frills budget carrier, mostly exactly as I expected.

If you overbuy luggage allowance, there is no way to undo it, even within 24 hours. I made a mistake, thinking I needed to purchase more luggage, recognized my mistake right away, and still ended up paying for luggage allowance I didn't need.

Wed, 27 Feb
BCN
Barcelona-El Prat
YUL
Montreal Pierre Elliott Trudeau International
17h 05m
Sat, 9 Mar
YUL
Montreal Pierre Elliott Trudeau International
BCN
Barcelona-El Prat
11h 20m
C$ 1019
Trip: 11 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 2,246 reviews
Overall
8.0
Boarding
8.0
Comfort
7.7
Crew
8.5
Entertainment
7.1
Food
7.4
LAX
AMS
Excellent 10.0

Good services!

BCN
AMS
Excellent 9.6

Boarding was confusing and disorganized

SFO
AMS
Okay 5.6

Need better quality tvs for such a long flight and better movies There were only 4 Bollywood movies and not the latest ones either

LOS
AMS
Excellent 10.0

Wifi on Board

Nothing

AMS
JFK
Good 6.6

She was cheerful and genuine. I have dietary restrictions but was unable to preorder a meal. She went out of her way to find an available meal for me. I also saw her bring other passengers extra snacks and drinks.

Cramped seating.

Tue, 6 Nov
BCN
Barcelona-El Prat
YUL
Montreal Pierre Elliott Trudeau International
16h 30m
Fri, 23 Nov
YUL
Montreal Pierre Elliott Trudeau International
BCN
Barcelona-El Prat
20h 45m
C$ 535
Trip: 18 days
Overall 0.0 Poor
Based on 0 reviews
Wed, 10 Oct
BCN
Barcelona-El Prat
YUL
Montreal Pierre Elliott Trudeau International
14h 45m
Wed, 24 Oct
YUL
Montreal Pierre Elliott Trudeau International
BCN
Barcelona-El Prat
13h 05m
C$ 548
Trip: 15 days
8.1ExcellentShow reviews
Overall 8.1 Excellent
Based on 7,110 reviews
Overall
8.3
Boarding
8.3
Comfort
7.9
Crew
8.7
Entertainment
7.8
Food
8.0
LHR
ORD
Excellent 8.3

Lots of room because plane was half full

I arrived almost early enough to get on an earlier flight. I think if I'd pleaded a bit more...

ATH
ZRH
Good 6.0

Nothing stood out

Nothing Stood out

ZRH
TXL
Excellent 9.2

Quick, clean, flight.

Boarding delay due to mechanical problem. Line to board was more like a mass of people trying to squeeze through all at once and surprisingly disorganized. Somehow managed to board quickly, though.

BOS
ZRH
Excellent 10.0

Everything was perfect

Everything

CDG
ZRH
Good 6.0

Spacious seats

Bag check process

Thu, 4 Oct
BCN
Barcelona-El Prat
YUL
Montreal Pierre Elliott Trudeau International
27h 20m
Tue, 16 Oct
YUL
Montreal Pierre Elliott Trudeau International
BCN
Barcelona-El Prat
18h 15m
C$ 559
Trip: 13 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 23,002 reviews
Overall
8.1
Boarding
8.1
Comfort
7.9
Crew
8.5
Entertainment
7.7
Food
7.7
BOS
FRA
Good 7.6

Great service and timeliness.

I wasn’t offered earphone headset so I could not enjoy entertainment.

FRA
ORD
Excellent 8.6

CREW COMFORT FOOD

BEING DELAYED OVER AN HOUR AND NO CLEAR EXPLANATION GIVEN FOR THAT

CLT
MUC
Excellent 9.3

Service

MUC
DEN
Excellent 10.0

There attention to detail, client comfort, friendliness, food, all was a ten out of ten. Thank you for the lovely experience.

FRA
DEN
Excellent 10.0

One flight attendant in particular was outstanding, Eva. Because of her, I would definitely consider Lufthansa for our next trip to Europe!! She mot definitely went above and beyond in her service and professionalism.

Wed, 17 Oct
BCN
Barcelona-El Prat
YUL
Montreal Pierre Elliott Trudeau International
26h 50m
Tue, 6 Nov
YUL
Montreal Pierre Elliott Trudeau International
BCN
Barcelona-El Prat
21h 05m
C$ 514
Trip: 21 days
5.6OkayShow reviews
Overall 5.6 Okay
Based on 1,495 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.1
Food
4.7
SXF
KEF
Good 6.3

Seats are too small

KEF
BCN
Mediocre 2.0

(3/4) My friend finally came up from baggage claim and had told me that no bags came, and the staff member we were speaking to downstairs told us that our luggage was probably already on its way to Chicago. Note that he never asked for our names or our baggage claim ticket. We bought a plane ticket on Icelandair for the next afternoon, found an ACE Guesthouse to stay at, paid for another cab, and left with our carry-ons with nothing useful for overnight because of the first encounter at the check-in counter where we weren't able to properly remove our chosen belongings from our suitcases. The next morning after I woke up and as soon as I knew our original flight had landed, I tried to call O'Hare to confirm that our bags had indeed made it to Chicago. I was not able to get ahold of anyone that could help. When we got to the airport, 4.5 hours early, we checked in and went straight to baggage claim to double check where our bags were. We were not leaving Iceland until we were 100% sure of where our belongings were. Lo and behold, it's the same employee that was working in the baggage claim area the day before. He remembered us, and told us that he had good news and bad news. The good news was that they found our bags, the bad news was that was our bags were on their way to Boston. Boston? BOSTON?! He said they went to Boston because if there were bags left here, it was mandatory that they get sent as fast as they could to the country they are scheduled to arrive at, no matter what airport. That location happened to be Boston. We have NO idea why this was the case, when they knew that we had missed our flight and were still in Iceland. Isn't it mandatory that luggage stay with the owner? We wanted to call Boston to make sure that our bags were there, and to have them sent to Chicago so that they were in Chicago when we arrived later that day. He told us that there was nothing that we could do, that we would have to wait until we get to Chicago, file a claim, and then they would have our bags sent to us a day or so later. Note again, that he never asked for our names or our bag claim number. Begrudgingly, we left him, even more furious, and waited for our next flight. Meanwhile, I tried to get ahold of anyone from O'Hare – no luck. I tried to get ahold of anyone from Boston – no luck. Finally, I decided to call WOW Customer Service. I explained the situation to her, and told her that it was absolutely necessary to know where my bags were, and to know that they would be waiting for me in Chicago when I arrived, also questioning WHY protocol called for our bags being sent to Boston. She asked for the claim number, and told me the last time the bags were scanned was in Iceland. They were at the airport. I told her this was impossible, because I spoke to the same person the day before and today, and he said our bags were not at this airport. She insisted that they were.

(4/4) At this point, a few hours had gone by, and we were running short on time. With AN HOUR left until our DEPARTURE TIME, we went back to baggage claim and told the same employee that WOW had told us our bags were scanned in here. He seemed confused, and said he was not sure how this could be possible. My friend spotted her bag behind him, and pointed it out. He seemed shocked. I didn't see my bag anywhere, and asked him where it was, and he said that maybe it got swapped out with someone else's, because he didn't see it. My friend asked him to please check the back for my suitcase. Sure enough, it was there. CLEARLY, this employee had no idea what he was doing. He gave us misinformation numerous times. If we had not been so persistent, we never would have known that our bags were still at KEF in Iceland. HOW WOULD WE HAVE GOTTEN OUR BAGS TO CHICAGO??????????? If I had listened to the guy and trusted him, we would have landed in Chicago, filed a claim, and seen that there were NO bags in Chicago, and NO bags in Boston. Our belongings would have been stuck in Iceland. We then had hardly any time to go back to the check-in counter and check our bags. We waited in another line, checked our bags, and ran to our gate. Every other KEF staff member that we tried to speak to was very short and rude, unhelpful, and in a hurry to get us out of the way. Even when we tried to find someone at a kiosk, there was no one there working the kiosk. Nearly every employee at KEF had lied to my face, and did not care that I needed help. If I had not been lied to about information regarding notifications, flights, baggage, etc. on numerous accounts, I know for a FACT that I would have made sure I made my flight. This experience is absolutely unacceptable. The incapable, rude, and dishonest airport staff and unaccommodating airlines costed us an extra $1,000 each. It also cost us the couple hundred dollars we would have made at work the next day. I will never fly WOW again. I will never fly to or through Keflavik International Airport again. I will never recommend WOW. I will never recommend KEF. This left such a bad taste in my mouth that I don't really ever want to go to Iceland again. And I know my friend feels the same way.

YYZ
KEF
Excellent 8.0

Price was very inexpensive, crew was polite and efficient and our flights were on time. The food was fine, but a little overpriced.

No entertainment, but that’s how they keep costs low. Seating was not incredibly clean.

EDI
KEF
Good 6.6

No frills budget carrier, mostly exactly as I expected.

If you overbuy luggage allowance, there is no way to undo it, even within 24 hours. I made a mistake, thinking I needed to purchase more luggage, recognized my mistake right away, and still ended up paying for luggage allowance I didn't need.

DUB
KEF
Mediocre 2.0

Apart from over priced in flight food and drink, uncomfortable seats I was treated awfully on return flight from Newark by one attendent. I will be writing an official complaint today. I was charged a ridiculous price $100 for my carry on bag that was checked as free personal item on first trip. Lack of available information or internet at boarding gate was shocking. I explained multiple times I had the correct dimensions of bag and it was smaller then people's rucksacks who got on before me and were not charged. Besides this the whole thing was handled very badly by the boarding crew there with the lady being very rude to me, I was quite shocked and upset getting in plane. I had no money left on my visa afterward to even get food or drink in airport stop ever which was delayed.

Staff rude , uncomfortable flight /plane. Over priced service. No cash accepted in flight.

Tue, 20 Nov
BCN
Barcelona-El Prat
YUL
Montreal Pierre Elliott Trudeau International
25h 35m
Fri, 30 Nov
YUL
Montreal Pierre Elliott Trudeau International
BCN
Barcelona-El Prat
32h 05m
C$ 535
Trip: 11 days
Overall 0.0 Poor
Based on 0 reviews
Sat, 20 Oct
BCN
Barcelona-El Prat
YUL
Montreal Pierre Elliott Trudeau International
24h 47m
Sat, 27 Oct
YUL
Montreal Pierre Elliott Trudeau International
BCN
Barcelona-El Prat
25h 30m
C$ 601
Trip: 8 days
6.9GoodShow reviews
Overall 6.9 Good
Based on 1,861 reviews
Overall
7.1
Boarding
7.1
Comfort
7.0
Crew
7.6
Entertainment
6.4
Food
6.4
BRU
TLV
Okay 4.8

25 min late too much announcements during night flight, especially about duty free items and prices...

BRU
TLV
Mediocre 3.0

On our longer flight, we were thrilled- nice crew, delicious food, spacious, great pilot, and enjoyable entertainment experience. However, on our shorter flight from Brussels to telaviv, not only was the crew completely inattentive, but they were intentive to some very disturbing things including children who were pulling the hair of other customers and jumping up-and-down in the aisles of the airplane. There was no available entertainment whatsoever. In addition the food was extremely expensive and not particularly tasty. The plane was uncomfortable and smelled atrocious. These 2 vastly different experiences almost made me feel like I was taking 2 different airlines. Please keep consistency.

I didn't like the inconsistency of the 2 different planes that I was on. If you are going to have entertainment you should have some form of it on all of your airplanes. The idea that food that you need to buy is so expensive is absurd. I was really blown away by how badly the plane smelled. It was almost as if I was in a bathroom. And on top of that I really felt very unsafe with children jumping up-and-down kicking people pulling their hair etc. While it isn't the job of the flight attendants to be parents, they certainly need to be aware of safety concerns for the rest of the passengers.

BRU
VCE
Mediocre 3.0

1) They left our luggage at Brussels, the lost and found desk in Venice that handles Brussels airlines was unmanned. Took 40 minutes to talk to a person. 2) Although promised to bring the luggage on the next day, only brought 2 days after! We had to buy some cloth and still waiting for response from them. 3) We almost missed the connection flight (we had almost hour and a half) because the line for connection flight security was enormous and only 1 person worked in the security. Not only that we were rushed by the crew to RUN (!!!) for the bus, that was ridiculous ! We could fall and hurt ourselves.

NBE
BRU
Good 6.3

Kindliness of crew

Impossibility to by drinks or did with bank cards

JTR
BRU
Mediocre 3.3

At least it was a flight

Noisy, no complimentary snacks nor drinks, no legroom

Fri, 19 Oct
BCN
Barcelona-El Prat
YUL
Montreal Pierre Elliott Trudeau International
25h 40m
Mon, 5 Nov
YUL
Montreal Pierre Elliott Trudeau International
BCN
Barcelona-El Prat
24h 06m
C$ 514
Trip: 18 days
5.6OkayShow reviews
Overall 5.6 Okay
Based on 1,495 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.1
Food
4.7
SXF
KEF
Good 6.3

Seats are too small

EDI
KEF
Good 6.6

No frills budget carrier, mostly exactly as I expected.

If you overbuy luggage allowance, there is no way to undo it, even within 24 hours. I made a mistake, thinking I needed to purchase more luggage, recognized my mistake right away, and still ended up paying for luggage allowance I didn't need.

BOS
KEF
Mediocre 2.0

The planes are nice and new. Prices are very cheap. If you book economy and then upgrade to "extra room" seats and buy a meal seats you're basically flying in what they call businiess class for a lot less.

There was a huge snowstorm in Boston. A lot of people did not make it to the airport before the check-in desk closed. The airplane itself was grounded because of the snow for two hours. So a lot of people were in the main waiting area, while their plane was at the gate, but WOW did not care at all. They would not bring any gate agents out to check people in even though the plane was on the ground waiting. Many of us tried calling their support line - no answer. After a very long wait you get to what sounds like an India or Pakistan call center. The people there don't have any information, and the only things they can do are whatever you can do on the website. WOW has no real phone agents. I saw their gate agents later walking around and asked them to check us in - they shrugged. Would not check us in, despite the plane being on the ground. They could care less. Other airlines were shocked at how we were treated. Iceland Air was amazing. They saw our predicament and brought one of their managers out to their check-in gate to sell us last minute tickets on Iceland Air. A bunch of WOW customers ended up getting tickets on Iceland Air, and we actually ended up flying out of Boston before the delayed WOW air flight. If you get on the WOW flight - service is good. But you're taking a risk. Ground staff really does not care at all and will pretend they don't know you.

KEF
CPH
Okay 5.6

Nice newish planes. Competent but basic service in the air. Nice air crew.

Ground agents are bad. Don't care about you. Won't answer questions. Don't care what happens to you. Don't care if you make your flight, or if your connection is delayed. There is no phone support. If you have a problem - you're on your own. Online checkin is broken. Does not work at all.

CDG
KEF
Mediocre 2.0

Nothing

Seats e not comfortable. u have to buy everything. even a water staff is not caring

Fri, 12 Oct
BCN
Barcelona-El Prat
YUL
Montreal Pierre Elliott Trudeau International
15h 20m
Thu, 18 Oct
YUL
Montreal Pierre Elliott Trudeau International
BCN
Barcelona-El Prat
7h 15m
C$ 578
Trip: 7 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 23,002 reviews
Overall
8.1
Boarding
8.1
Comfort
7.9
Crew
8.5
Entertainment
7.7
Food
7.7
BOS
FRA
Good 7.6

Great service and timeliness.

I wasn’t offered earphone headset so I could not enjoy entertainment.

FRA
DEN
Excellent 10.0

One flight attendant in particular was outstanding, Eva. Because of her, I would definitely consider Lufthansa for our next trip to Europe!! She mot definitely went above and beyond in her service and professionalism.

ATH
FRA
Okay 5.3

Crew and Food

DELAYED BOARDING, OVER CROWDED TOO TIED, VERY HARD TO GO TO TOILET OR STAND

MUC
DEN
Excellent 10.0

There attention to detail, client comfort, friendliness, food, all was a ten out of ten. Thank you for the lovely experience.

ARN
FRA
Good 7.0

Efficient, on time, and the experienced air crew did well with a wicked wind shear at takeoff.

No movie, no passenger loading from the rear.

Thu, 15 Nov
BCN
Barcelona-El Prat
YUL
Montreal Pierre Elliott Trudeau International
30h 25m
Mon, 19 Nov
YUL
Montreal Pierre Elliott Trudeau International
BCN
Barcelona-El Prat
20h 45m
C$ 546
Trip: 5 days
Overall 0.0 Poor
Based on 0 reviews
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