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Pros: Lovely staff, new plane, great entertainment options

Pros: Seats were comfy. Crew outside was helpful, i suggest AC have some men to lift suitcases from scale to belt and not have these women who r checking ppl in have to struggle to life suitcases frim scale ti belt-why aren’t men there to assist? AC need to provide some assistance in this regard. in-fight crew was plain and ordinary, nothing to write home about. Not friendly, just do what “we are here to do” period!

Cons: I have given reviews on so many occasions to improve the airline but nothing got better

Pros: The meals and the consistent drink service was great

Pros: Everything

Cons: The crew services are excellent

Cons: crew could have been more professional, the signs for boarding were confusing

Pros: There was enough leg room and boarding was done reasonably quickly.

Cons: The flight was delayed by 15 minutes without explanation.

Pros: Crew was great

Cons: We were on the runway for one hour and Calgary was not notified so we could not make our connecting flight even though room on the plane. On the flight an hour later we were on the plane for three hours but the weather prevented takeoff. Now we are sleeping in the airport until 6 am. So I think communication needs to be improved

Pros: Really appreciated AC getting us on an earlier flight as our scheduled flight was delayed over 2 hours due to weather.

Cons: Late departure as YVR would not allow us to land due to weather. Late arrival as YVR would not allow us to land as too many flights in the pattern.

Cons: Timeliness

Pros: The food was good

Cons: My girlfriend’s Tv stopped to work in the beginning of the flight.

Pros: The crew was friendly and gave clear instructions, they worked as a team.

Cons: I would appreciate clearer information about bagge costs

Pros: Everything

Cons: The crew services are excellent

Cons: I missed my flight that day i was not happy at all

Cons: Departed one hour late due to weather from incoming flight departure city, YVR.

Pros: The crew was spot on with there interacting with us passengers and very good doing there job

Cons: Food and drinks lol

Cons: Had to spend night in airport. Very bad experience. Took 2 flights and 14 hours longer.

Cons: Late departure as YVR would not allow us to land due to weather. Late arrival as YVR would not allow us to land as too many flights in the pattern.

Cons: Air Canada is by far the worst airline ever! Lost our connection flight and arrived super late after being relocated in another flight.

Cons: AC lost one of our suitcases and it did not arrive until late afternoon of the next day. Filled out a missing luggage report.

Pros: Really appreciated AC getting us on an earlier flight as our scheduled flight was delayed over 2 hours due to weather.

Cons: Timeliness

Cons: Terrible. Flights delayed by 90 minutes. Then on boarding we as a couple weren’t sat next to each other on the four across plane, but in the two aisle seats. This was bad. But then no one was sat next to my wife. So an empty seat, my wife, me, then a stranger. C’mon Air Canada, figures it out.

Pros: Crew was great

Cons: We were on the runway for one hour and Calgary was not notified so we could not make our connecting flight even though room on the plane. On the flight an hour later we were on the plane for three hours but the weather prevented takeoff. Now we are sleeping in the airport until 6 am. So I think communication needs to be improved

Pros: The crew was amazing, the flight was fast and easy.

Cons: New seats are very cramped.

Cons: Timeliness

Cons: 4 hour delay.

Pros: Timming Was ok

Cons: No Food, old tv, poor confort seat

Pros: Crew was extremely nice and comfortable flight

Cons: All was good

Pros: Timming Was ok

Cons: No Food, old tv, poor confort seat

Pros: Entertainment TV worked well Free beverages

Cons: Bigger space between seats Food or snacks offered

Pros: Clearing USA imagination in Canada was a breeze not the 2-3 hour wait you get at MCO

Cons: Knowing we had to get a visa for Canada

Pros: On-time performance, upgrades, staff

Cons: Departed one hour late due to weather from incoming flight departure city, YVR.

Pros: The crew that greeted us (and sorted out seats) was excellent.

Cons: We had booked seats together two months before our trip; when we checked in (both legs are Star Alliance, but Air Canada—one leg both directions—did not allow any on-line seat choice or changes), we had been separated to different rows altogether (and since it took two Air Canada trips to get from Vancouver to Denver; the first had mechanical difficulties an hour into the trip and had to return), and there was no way to change it online or at the airport.

Pros: Crew was extremely nice and comfortable flight

Cons: All was good

Pros: On-time performance, upgrades, staff

Cons: I have no complain it was good for the most part for, more food lol

Cons: More leg room More gluten free food options

Pros: The meals and the consistent drink service was great

Pros: The meals and the consistent drink service was great

Pros: Extremely late-no specific reason-AC lounge closed at 9 so we were asked to leave-boarding area was so packed no where to sit so sat on “rails”. After 3 hrs delay u expect something like some peanuts to compensate-but no-they are as bad as any other NA airline if not worse-awful service, all they wanted cared after giving some soda or water is to Collect the garbage-plane was not cleaned properly. Dirty paper and cups in pockets. Wish i did not have to fly AC

Cons: Everything

Cons: Air Canada is by far the worst airline ever! Lost our connection flight and arrived super late after being relocated in another flight.

Pros: Flight was on time and clean.

Cons: They missed by special meal once.

Pros: Extremely late-no specific reason-AC lounge closed at 9 so we were asked to leave-boarding area was so packed no where to sit so sat on “rails”. After 3 hrs delay u expect something like some peanuts to compensate-but no-they are as bad as any other NA airline if not worse-awful service, all they wanted cared after giving some soda or water is to Collect the garbage-plane was not cleaned properly. Dirty paper and cups in pockets. Wish i did not have to fly AC

Cons: Everything

Pros: Crew was great

Cons: We were on the runway for one hour and Calgary was not notified so we could not make our connecting flight even though room on the plane. On the flight an hour later we were on the plane for three hours but the weather prevented takeoff. Now we are sleeping in the airport until 6 am. So I think communication needs to be improved

Cons: The flight itself was great but it was very late in starting due to technical problems with the aircraft.

Pros: Lovely staff, new plane, great entertainment options

Cons: Air Canada is by far the worst airline ever! Lost our connection flight and arrived super late after being relocated in another flight.

Cons: 4 hour delay.

Cons: The flight was delayed by 3 hours making me late for the next two flights and ultimately costing me an entire day longer in transit. While I understand these things happen, Air Canada's response to me asking for help was abysmal. Ultimately, they didn't care and told me it was my problem. Sadly, one of the first people I talked to really did want to help and arranged flights that would have gotten me back on track but he was prevented from confirming the changes due to management. I will never fly with Air Canada ever again.

Pros: The meals and the consistent drink service was great