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The flight was nice and on time. The comfort can be slightly better in business class

Worst flight I ever had I payed for special seats with underpriced which I never recieved. I will like you to make sure that I am refunded my 134.00 dollars that I paid for the seats that I never received. I am looking forward for Kayak to look into this issue with underpriced because they took my money and never booked the seats for me with the airline.

I was not allowed to upgrade with miles whereas others were. That’s a pity

I have a very good experience flighting with emirates. All my expectations were fit well.

On the DXB to IAD flight, missed the snack between the meals again...

Meals were delicious, however I got hungry between dinner and breakfast.

The experience of the flight. The food options have definitely gone down

Absolutely horrible all around especially for such a long 13-14 hour flight - terrible food - ancient entertainment - legroom worse than a short air Asia flight - not enough toilets

Boarding in the bus was slow and extremely hot. The flight attendant in the area of row 21 was extremely rude and had the attitude of not wanting to be at work for the day. Emirates you can do better than this

Plane was old and seats uncomfortable but staff were friendly and helpful

Boarding was delayed and people were just sitting there like lost.

The boarding area was too small with only one agent checking passengers into their standing bus

I like the leg room. I did not like the plane from Chicago to Addis. It was dirty and smelly and toilet area filthy. My screen was not working and kept saying loading. The plane from Addis to Harare was clean , more modern and food looked much fresher and tasted better. Boarding at Addis was a nightmare, long queues and lots of confusion,International space has no seating are and one is standing all the time.

My suitcase 🧳 got missing we still looking for it This not good for them 👎🏾👎🏾👎🏾🤦🏽‍♀️

I took 4 Ethiopian Airlines flights on my trip. Each flight was one of the worst experiences I have had flying. The interior was filthy on each flight, the seats, the floors, the bathrooms. All were filthy. At 5-10, my knees touched the seat in front of me. The person in front of me declined their seat, basically making eye contact with me should they look up. My seat did not recline, so I was trapped in my seat, unable to use the bathroom or get up from my seat unless I woke up the person laying in my lap. My tv and seat were broken, as well as my friends seat and tv for our 14 hr flight. The bathroom closest to us was already clogged before we took off, so the backed up bathroom smells wafted out and into our row the entire 14 hr flight. Out of 4 flights, they were out of vegetarian food options for each meal. Flight staff was fairly rude and unapologetic, finally agreeing to give me a second roll and butter instead of no substitute offered for most of the meals. Flight crew had zero control over the passengers, allowing adults to congregate by exit doors and talk loudly during sleeping hours. Children were allowed to be completely ignored as they played outside of their seats and screeched for the ENTIRE 16 hr return flight. Forcing passengers to try and shush the children. Passengers then got up and got their bags the second the flight touched down, ignoring all safety and exit protocols. I will NEVER fly another Ethiopian Airlines flight as long as I live.

I still cannot find my luggage. I need my luggage.

I did not receive my luggage This airline is not good. My luggage is missing please you guys need to find my luggage. It’s been three days now I cannot get my luggage. This is not a good business I

Business and economy lines were common for most of the journey including check in and security control in Addis Abbeba. Food choice was fine, however there was a hair in my rice

The cabin crew members were so exceptionally good. They were always respectful to us the passengers and were professional. I also enjoyed the meals.

Customer service and the food was great. If the announcements in English could be said slower for the customer to understand what is being said. Due to ascent, it is difficult to understand. repaeting would help.