Daily cleaning, installation of cabin HEPA filters on flights from Indonesia to Ottawa
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|February||Best time to beat the crowds (4% less expensive on average)|
|December||Most popular time to fly (7% more expensive on average)|
Average price round-trip
|C$ 1,420||(avg. price over the last 2 weeks)|
Good deal round-trip
|C$ 945||or less|
Good deal one-way
|C$ 597||or less|
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Scores according to KAYAK customer reviews
Pros: "Yes Crew were indeed amazing!"
Pros: "The crew were amazing and attentive."
Pros: "Seat was not comfortable"
Pros: "Very good"
Cons: "Very good"
Pros: "Very disappointed in the service provided"
Cons: "Contact the customer for flight changes instead of doing it automatically for the customer. I woke up to text messages letting me know my flight was changed from 0635 to 2135. I had major plans for the next few days and couldn’t afford to take that risk."
Pros: "Conformt ,enjoy and on time"
Pros: "seats are comfortable"
Cons: "flight as always delayed, food and inflight entertainment system choice are very poor - crew always on the PA for non sens announcement in 3 languages"
Pros: "Seating space for short people..not average height people"
Cons: "Wider space for seats"
Pros: "Airport checkin crew sucked, in-flight crew were fantastic!!"
Cons: "They made me check my carry on for a flight that was MAYBE 50% full... ANd If the ground handlers were actually awake when we landed in Vancouver... took 43 minutes for the first 5 bags to come out.... and another 7 minutes before anymore... WTAF!??"
Pros: "Service was very good. Food was decent. Surprised CX served dinner early in the morning Pacific time right before arrival at SFO instead to breakfast."
Cons: "There was an extra layer of normal security check at the HKG gate 15. The male team leader, probably in '50's, with two bars on his shoulder was extremely rude to the passengers. I was at the front of Economy class when a female Asian passenger walked up in the Business class ilne. He naturally tendered to her first and let her and directing her to a lower security ranking staff t the other side of area. All fine and dandy. But seconds later, a Caucasian male walked u,p indicating that he was with that female Asian, the security guard got real mad, shouted at the Asian woman who by then was some 20 feet away that next time she needed to tell him he was with someone. When it was my turn to go into the secured area, there were to guards available standing side by side, a male and a female. He let me and pointed toward the two guards. I asked him which one, he didn't answer. I asked a second time, "Male or female", he still didn't answer, just pointed his finger toward the two guards. His attitude was totally unacceptable."
Pros: "So nice, smile everytime, clear information and direction"
Cons: "I really hope they will serve wine or liquor but that is okay"
Cons: "Flight delayed as always"
Pros: "I am a wheelchair user and Cathay Pacific took excellent care of me"
Pros: "Good food"
Pros: "Boarding on time"
Cons: "Food was not fresh. Some crews could not understand English well"
Pros: "Food is good. Snacks provided during the flight"
Cons: "One of my luggage’s was lost. It was returned 2 days after. I had important things there that needed to be brought to London the next day I came back to Newark"
Pros: "Punctual, service"
Cons: "Price more expensive"
Pros: "Overall speaking CX flights quality has been declining over recent years"
Pros: "The flight attendants we're so kind and polite. They worked very hard to be helpful to everyone on the plane."
Pros: "On time"
Cons: "Slow food service, average food. Slow after meal pick up."
Pros: "service and comfort"
Pros: "Best long flight ever! I could actually sleep - the crew tucked me in, I was so deranged I could not figure how anything worked but once they got me in snooze position, I was out. The food was horrible, but everything else was so wonderful, I did not care. Thank you for the amazing seat!"
Pros: "Being executive platinum has its perks even when not flying AA but a one world partner early boarding and an attentive flight attendants."
Pros: "Able to sleep. Arrived safely."
Cons: "I accidentally sat in the wrong seat and had settled in comfortably, when a crew member pointed it out, I quickly got up and made my way to my seat. However someone was sitting there. The crew member told me that since the person had settled in I'd have to sit in another seat and pointed to yet another seat. Needless to say I was very confused and more than a little ticked with the inconsistent behaviour. Things didn't get any better when they defended their approach instead of simply acknowledging the problem."
Cons: "Hated all the checks at the airport - felt like a criminal. Crew didn't seem very happy to be there."
Pros: "Nice crew. Economy seats ok."
Cons: "Really bad food. Ran out of noodles for breakfast and had the worst 'eggs""
Pros: "I like the comfortable seats"
Cons: "Thin blankets was not enough to bear the cold."
Cons: "International flight delayed after boarding the flight.Flight connection missed. Instead of providing the accommodation, passengers got boarded into flight to Los Angeles. Again another flight to Chicago which dropped the passengers in around midnight. Had to pick them from 4 hour distance from Chicago which was planned early. overall journey was more than 36 hours. No information to the passengers until last minute. Some passengers does know English."
Pros: "Smooth operator"
Pros: "Cathay Pacific provided excellent service."
Pros: "Very nice crew and stuff , clean plane, clean facilities. Everything is superb."
Pros: "The crew and staff were generally friendly and the food was fine."
Cons: "For the first time in thirteen years traveling with my guitar, I was forced to check in my guitar, potentially in violation of the US Department of Transportation's rule on musical instruments. While my guitar thankfully arrived in good condition, this caused an unnecessary amount of stress in my 24 total hours of travel. I'd highly advise Cathay Pacific to revise their inflexible stance towards musical instruments, as many passengers brought carry-on bags which were much larger than my guitar in its case."
Pros: "Amazing service and food"
Cons: "Little cramped bit not bad"
Pros: "Great crew. But, they ran out of breakfast choices early."
Pros: "Cathay Pacific has the most attentive flight attendants of any airline on the planet. We had a tight connection in Hong Kong. They accommodated us, by having us move up to Business Class just before landing so that we could get off the plane first. We made our connection without any problem."
Cons: "The blankets and pillows were dirty and worn out. The plane was the same."
Pros: "good service and good food all total was very good"
Cons: "Next time i will travel with your flight"
Pros: "Super easy to book, loved the notifications of baggage claim number upon exiting the flight. Great itinerary too."
Cons: "Seat can not be reclined, where it makes you slouch, very uncomfortable position. Meal time is rather odd, should be re schedule since we depart on early morning hour."
Pros: "Belle and Rainbow were great hostesses"
Cons: "The cabin was freezing! Plus the blanket was as thin as gauze."
Pros: "this flight same as my long fight great !!!"
Cons: "Dido on this flight too ! Nothing to complain about !!"
Pros: "The crews on Cathay Pacific set the standard by which all airlines could learn. Experienced, professional, helpful and courteous. Gentle with the elderly, going the extra mile to make them comfortable. No bickering between flight attendants, they work as a team and made my first time experience flying into another country enjoyable."
Cons: "Most airline food is awful. It is what it is. The fruit appears to be frozen and just thawing making it a bit tasteless. However, it is better than most while traveling within the USA."
Pros: "Kind, patient, welcoming crew that was efficient and helpful"
Pros: "Everything! Even coach was a great experience"
Pros: "Price. Crew was very attentive and nice."
Cons: "Food was poor and only one out of three entree choices were available. That entree was pasta with cubed potatoes, with a side of cold potatoes in a vinegar sauce. Three starches! The economy seats are extremely uncomfortable for a 15 hour flight."
Pros: "The flight was on time, and my luggage made it through the connection."
Cons: "The audio on the TV didn't work, but otherwise, no problem."
Pros: "food is really bad, people are not taking social distancing seriously"
Cons: "New Istambul airport requires walking 20-25 minutes when arriving and the same amount when departing. Even if huge you need to take a bus a walk under the rain. Bad planning"
Cons: "Transferring from an international flight to a domestic flight was difficult. This flight was a joint flight between Turkish airlines and China Southern, there should have been someone from China Southern to help us transfer when we landed. I asked the crew at the plane whether someone will help us transfer and they said yes, but there was none. At the very least, how to transfer to domestic flights has to be part of the customs video. Finding where to go was difficult for someone that does not know Chinese."
Cons: "Everything perfect although 757 planes seemed tired. Istanbul TA airport lounge is second only to Emerites."
Cons: "Check in is insanely long. Terminal 1 at JFK as usually Absolutely terrible. Line to go thru TSA is exacting 40 min at 12 am Midnight. We pay so much (in the price of our ticket) to be treated as cattle !!!"
Pros: "Flight was on time"
Cons: "Better food, vegetarian options, cooler temperature on board, flight attendants available when call light rings"
Cons: "Check-in counter: clerk was “mute”, no greeting, no words about the gate, luggage destination, passport paper. Poor communication: 90 minutes delay, but no announcements Inconsiderate: when the “business class bathroom” located between business and economy classes, was unoccupied, the fly attend Commanded not to use after standing there for 10 minutes. No tea or coffee with breakfast Gate has no information: no destination, no time indicated"
Pros: "Everything was on time . Ground staff +crew members their know there work better then any other airlines"
Pros: "Good crew. Clean"
Cons: "A little late"
Pros: "Food was quite good for an airline."
Cons: "The cabin was hot, couldn't sleep, no air vents."
Pros: "Friendly checking in staff. Easy to us and good variety movies."
Cons: "Short leg-room, squeezed chairs, air stewards too busy to remember to follow up requests, Less than enough choice for non-cheese food-type. Less than clear English command."
Cons: "Seat adjustments were not working on both seats in the Houston- Istanbul segment!!"
Cons: "The process to get into the plane at Istambul was horrendous. It took forever to process the passengers."
Cons: "I have a trip from Manchester to Riyadh and I have a stop in Istanbul. Manchester plane was delayed one hour, no problem, but I arrived in Istanbul at the right time and the gate was open I gave them my ticket. They told me that the sestem moved your seat to the second plane but now the plane is open. ? I waited 6 hours at Ataturk airport and had a working meeting I could not attend"
Pros: "Flight was on time, relatively clean and the food was quite nice"
Cons: "For a flight leaving at almost 1 am, it's quite annoying to be force fed dinner and prevented to sleep for the first two hours of the flight. Dim the lights and do "on demand" dinner please."
Cons: "It was fantastic"
Cons: "crew was so helpful"
Pros: "My experience on Turkish Airlines exceeded expectations. Boarding was smooth and the flight was on time. Service was excellent and staff professional. The crew was courteous but the hostesses could try smiling a bit more. Their courtesy was appreciated but it felt very methodical, more of an obligation and not spontaneous. The pilot did a great introduction and gave information about the trip. Also the plane toilets were clean compared to other companies. I expected to see a wider selection of more recent and award winning movies. Will definitely fly Turkish Airlines again."
Pros: "The seats reclining not only the back. The food very tasty."
Cons: "I think finding a way to empower the crew to explain to passangers who took the extra seats ( some up to 5 per person) the entire 12 hours, that they must switch at some point if asked. There weren’t willing to do it on their own( being civil is a learned skill) and refused to allow someone else to take a nep on the extra seats as if they had paid for it."
Cons: "seats a bit tight"
Pros: "Boarding process was smooth"
Cons: "Crew was unfriendly"
Cons: "The boarding crew"
Pros: "Staff are welcome and supportive.at Istanbul Airport kindly re-opened the gate for late passengers due to unexpected delays of preceding Turkish Airlines flights. Otherwise, I must have missed the flight from Istanbul to Rome."
Cons: "Delayed departure for nearly 3 hours from Islamabad to Istanbul (TK711)."
Pros: "Everything was great!"
Pros: "Eat fare , amazing customer services . Turkish airlines s pretty good. And affordable .."
Cons: "Nothing , it was all good"
Cons: "Too many ads and promotional messages, not letting to use entertainment system much."
Pros: "The crew was very helpful,seats comfortable."
Pros: "Over all the flight was okay, the food good, boarding was nice, and entertainment was good as well."
Cons: "This flight was for my mother, who is an old woman. On her way back from Belgium to Chicago, she has a layout more than 14 hrs. In this case the Turkish airlines were responsible to offer her a stay in a hotel, however this time they did not offer her any."
Cons: "All good"
Pros: "Great flight, crew and experience."
Cons: "Breakfast selection was a bit subpar"
Pros: "Food was OK, sometimes good even."
Cons: "Terrible customer service"
Pros: "new aircrafts, easy boarding ontime departure and arrival"
Cons: "Staff needs to be more friendly, food needs to be better in quality (ie.Etihad food is amazing). knowing that the flights are going to INDIA & PAKISTAN they should add some indian Pakistani channels"
Pros: "Nice to have a meal on a short flight. Flight attendants were very cordial and their service was efficient. The shuttle service from the gate to the plane was very quick such that everyone was boarded in a timely manner."
Cons: "There was no entertainment media available. Flight may have been too short for entertainment equip plane."
Pros: "Small plane..no comfort"
Pros: "Comfortable seats, a lot of legroom."
Cons: "Suttle to the air plane."
Pros: "Everything was good except the food wasn't good"
Cons: "The food wasn't good"
Pros: "The stewardesses, the food, the entertainment. The dynamic lightning during the flight. The move to get others on the flight to shut their windows for a while so that the rest of us could get some rest."
Cons: "I'm a tall person, so if at some point accommodations could be made to maybe increase the leg pace by a few inches between eats, it would be greatly appreciated."
Pros: "Very pleased with the entertainment on board, the crews was very helpful and efficent"
Cons: "my meal from BKK to Istanbul was served cold ( eggs and spinach ) they forgot to heat it up."
Pros: "You were fed."
Cons: "This aircraft also wasn't peoperly cleaned. Another seat pocket filled with garbage and a stale smell of vomit."
Cons: "Old-style video screen and console"
Cons: "Failed to offer me newspaer upon boarding....passed our seat flying with cart full of papers!"
Pros: "Entertainment system, food"
Cons: "Announcements illegible"
Cons: "old and boring entertainment movies for a 7 hour trip. The cabine had no USB port or electrical port."
Pros: "Great service, great good!"
Pros: "I do not like anything"
Cons: "They serve Turkish delight half of them get half not including me When I ask he told me you are sleeping .the time they serve she was air hostess how he can told I was sleeping point to be noted. Same thing they serve pouches I do not get.i will never fly this air line SOHAIL"
Airlines flying from Indonesia to Ottawa have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Indonesia to Ottawa
Masks required on board, masks provided on flights from Indonesia to Ottawa
Social distancing seating
Middle seats unavailable to book on flights from Indonesia to Ottawa
Testing for antibodies, testing for symptoms for flights from Indonesia to Ottawa
Waiving of change fees. Search flexible flights from Indonesia to Ottawa