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Airports
Origin
Jakarta
C$ 898
only
C$ 898
Destination
Vancouver
C$ 898
only
C$ 898
Fri, 18 May
CGK
YVR
49h 45m
Mon, 28 May
YVR
CGK
31h 10m
C$ 898
Trip: 11 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 323 reviews
Overall
7.1
Boarding
7.2
Comfort
7.2
Crew
7.6
Entertainment
6.8
Food
6.9
LAX
XMN
Okay 4.6

Complimentary wifi and excellent crew service

The econ seat is too low, when front seater tilted the seat backward, the screen is right in front of my face. Entertainment video screen doesn’t adjust; in other words, it cannot be adjust in angle, causing neck pain over time. Meals are average, definitely different from the quality compared to regional or domestic equivalent. Very sad, considering that Xiamen Air has a good reputation inside China. The restroom is also poorly stocked — no toilet roll constantly

XMN
LAX
Excellent 8.0

The flight crew was kind..really hard working..

I was not informed before hand I needed a visa to enter China..Xiamen international airport does not have transit lounge...so leaving on the 6 December from Lax to Xiamen ..I was denied to fly Xiamen so they scrambled last minute an put me on China southern airlines...upon return from Singapore I had to pay for Chinese visa since I was to return through Xiamen...it was a nightmare

TAO
LAX
Okay 5.0

I liked the plane. 787’s are the smoothest rides.

Xiamen Airlines should be applauded for having a direct flight from LA to Qingdao. But they have a lot to learn about the proper service and materials in business class. Not surprisingly, they have gone for the cheapest way to service the customer. Lot to learn.

XMN
LAX
Okay 4.0

u had to transfer ur luggages even though its the same airline. what a joke? u had to get through numerous security points to get through the airport what the hell?

XMN
LAX
Good 7.0

1. Friendly crew and attention 2. Affordable direct flight from LAX to XMN 3. Good timing

1. Seat cushion is too thin, resulting in painful butt after 12-14 hrs flight 2. The in-seat screen doesn't tilt, thus when front passenger reclined seat, the screen is right in front of your face (less than 5-inches). You need to crank your neck down to watch any programming which results in neck pain 3. Entertainment and food have much room to improve

Sun, 13 May
CGK
YVR
47h 35m
Sat, 26 May
YVR
CGK
30h 00m
C$ 1042
Trip: 14 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 4599 reviews
Overall
6.4
Boarding
6.5
Comfort
6.4
Crew
6.8
Entertainment
6.1
Food
5.9
SFO
PVG
Mediocre 3.3

Nothing spectacular to mention.

Airline scheduled only a 30 minute layover between Shanghai and Hong Kong. Obviously I missed it. Waited 3 hours for airline to put me up in hotel. Hotel was extremely sketchy. I'll never make the mistake of traveling with this airline again. Worst travel experience in many years, and I've been some rough places. Food was Terrible, too.

CTU
PVG
Mediocre 2.0

This ridiculous airline and it's rude, obnoxious staff in Chengdu made a mockery of my friend and I (two 21 year old American girls traveling alone). We had booked round trip tickets back in October 2017 that included a 1 hour layover in Chengdu first, then a 7 hour layover in Shanghai on our way to Bangkok for a trip in Thailand. That was fine with us. Then all of a sudden it changed to a 6 hour layover in Chengdu then an 18 HOUR layover in Shanghai. We decided to deal with it and get a hotel room in Shanghai, no big deal. After a great trip in Thailand and leaving fine from Bangkok to our first layover in Chengdu, that is where the nightmare started. First off, going through Chengdu customs, I don't know if it is because Americans do not travel through there a lot, but the officers pulled us aside and were passing around our American passports around their staff, taking pictures of them with Iphones before handing us "in-transit" paperwork to fill out. As weird as that was, no one really seemed to speak english and we just wanted to get away from them and get through. When we went to the check in counter, they handed me a boarding pass for our flight at 1:50 that afternoon, but then proceeded to tell my friend that she wasn't on a flight until the next morning at 7 am out of Chengdu and our original connecting flight out of Shanghai at 11:50 the next morning was now at 8 pm for her. What could have been simply fixed like it WAS after calling priceline and our travel agent, the staff at the ticket counter and a representative over the phone made our lives living hell. They barely spoke english and the ones that did were very rude to us, saying that they couldn't help us and put us on the phone with China Eastern. FOR AN HOUR AND A HALF we were on the phone with a representative who was talking us in circles, telling us that there were no available seats on the 1:50 and that he could get her on the next 3:45 out of Chengdu, then put us on hold to come back and say he couldn't only change 1 domestic flight in China, but would have to cancel her flight to NY. When offering to pay to just DO IT and get out of china, he said that if he were to cancel it and take our credit card info, it "may or may not go through" and if it didn't she would be stuck with no flights. When asked how that made any sense, he proceeds to say" Because miss, our system sucks," and other rude things like "Why can't you just keep your flight and meet your friend in NY." then him along with a rude ticket counter guy say that he could help us if we took 5,000 yuan out of the bank and paid them cash. TRYING TO SCAM US. After all this drama a simple call to priceline was able to fix the problem no payment involved, and there WERE available seats on all the flights and a domestic flight could be changed. LYING, SCAMMING, RUDE, individuals. Definitely worth a little more money to take any other airline BUT THIS ONE.

HRB
PEK
Excellent 10.0

As always, I was impressed by the high level of professionalism.

PVG
DEL
Excellent 8.0

Nice crew

Old plane , a bit beat up

BKK
PVG
Excellent 9.0

The staff are very efficient and professional. The food was much better than I expected. We were given pillows and blankets . Bathrooms were clean .

The only issue with CEA was checking in and boarding. It was brutal coming out of Bangkok. I’m not sure if this is the fault of CEA or Bangkok Airport.

Sun, 5 Aug
CGK
YVR
19h 30m
Mon, 20 Aug
YVR
CGK
21h 20m
C$ 1139
Trip: 16 days
8.6ExcellentShow reviews
Overall 8.6 Excellent
Based on 4079 reviews
Boarding
8.8
Comfort
8.6
Crew
8.9
Entertainment
8.5
Food
8.3
TPE
IAH
Good 7.6

When offering drinks, the steward didn't give passengers enough time to make their selection. Offerred snack in the dark when most people were asleep. Understand that the attendants are trying to carry their tasks in a specific time frame but there must be a better way to serve your customers, such as announcing that snack can be brought to you upon your request.

JFK
TPE
Excellent 10.0

Their performance were great!

No bad experience encountered. Everything went smooth.

TPE
JFK
Excellent 9.6

felt welcomed in the flight.

SEA
TPE
Excellent 8.3

Friendliness, comfy seats

food,

SEA
TPE
Okay 5.3

The seats are way too close to each other. I’m 5 foot four and my knees touched this front

Thu, 8 Mar
CGK
YVR
24h 05m
Sat, 21 Apr
YVR
CGK
32h 55m
C$ 1144
Trip: 44 days
Overall 0.0 Poor
Based on 0 reviews
Sun, 25 Feb
CGK
YVR
21h 20m
Thu, 1 Mar
YVR
CGK
21h 00m
C$ 1193
Trip: 5 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 4071 reviews
Overall
8.1
Boarding
8.1
Comfort
7.9
Crew
8.4
Entertainment
8.2
Food
7.7
HKG
MNL
Excellent 10.0

None

SFO
HKG
Good 7.3

Great staff and food

Flight arrived from SFO 15 min late, and airline cancelled numerous connecting flights to various cities, including mine to Hanoi from Hong Kong. Offered to rebook 10hr later with 40 HK food credit. Happened to my uncle and cousins 1 month earlier on exact same legs. Would not recommend any layover with this airline in hong Kong for less than an hour. Numerous phone calls from me to sort this out, which resulted on another carrier to Hanoi.

AMS
HKG
Excellent 8.6

The crew was polite, caring and friendly towards passengers. I had a pleasant time during the long flight. The food options were good.

Cup noodles were not really a good snack idea given the fact that we were sitting in a closed environment. The smell was too much for such a long flight...

JFK
YVR
Excellent 10.0

Nice plane, roomy seats, good food. Much better than other carriers in economy.

LAX
HKG
Mediocre 2.6

Nothing really. I am not gonna fly Cathay next time. Would like to have a wifi.

The FA, no WI-Fi for a 15 hr trip.

Sat, 16 Jun
CGK
YVR
18h 45m
Wed, 11 Jul
YVR
CGK
20h 50m
C$ 1434
Trip: 26 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 2635 reviews
Overall
8.0
Boarding
8.0
Comfort
7.8
Crew
8.3
Entertainment
8.0
Food
7.6
TPE
MNL
Okay 5.3

good it was not a long flight.

The crew was a bit negligent. They passed me when serving the food just because the aisle seat passenger next to me was served his special meal earlier, so they did not notice that the passenger at the window seat (which was me) had no tray in front of him when running the regular meal service. Isn't this sloppy !? Problem is that once they passed you, it's hard to get their attention, as they are always in a hurry, and not looking over the cabin just to check if someone needs something or wants to call on them for any reason, and there are no attendant calling buttons available. So you have to wait until they come by your seat again. Finally I got my meal with apologies 15 minutes later, but the experience was already ruined and the negative impression built.. Also, when departing from Taipei, the boarding process was a bit disorganized, compared with the one we had in Vancouver. As for as the entertainment, the LCD monitor at my seat was pretty worn out, with very poor contrast, making it difficult to watch a movie or read information. Same airline with two opposing experiences: Vancouver-to-Taipei very good, Taipei-to-Manila: poor.

AKL
BNE
Excellent 10.0

The service from the beginning to the destination was great. I found the staff very professional

none

YVR
TPE
Excellent 9.6

well organized boarding, very attentive crew, decent food and entertainment.

nothing major to complain about.

TPE
JFK
Excellent 10.0

The crew was excellent with services provided. This aircraft was roomier as compared to the first leg of our trip. The flight was excellent and generally very smooth.

TPE
HKG
Excellent 8.0

I was surprised that they provided meal for less than 1.5 hour flight. The fare was very affordable for only a few extra hours waiting in Taipei. Very happy with their service. I will definitely use China Airlines again.

Nothing I didn't like.

Tue, 3 Apr
CGK
YVR
34h 04m
Tue, 1 May
YVR
CGK
63h 20m
C$ 1493
Trip: 29 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 16166 reviews
Overall
8.0
Boarding
8.1
Comfort
7.8
Crew
8.4
Entertainment
7.5
Food
7.4
LAX
MCO
Excellent 10.0

I am used to flying Frontier because of cost but recently traveled Delta and boy did I feel completely spoiled! Not only did my other half get our bags for free due to his status with Delta but the amenities they offer and the comfort of the economy seats compared to other airlines is a major difference. As a chronic pain patient, if I can find a Delta flight for a little more, I will be booking with them for sure! Highly recommend them!

SLC
YYZ
Excellent 9.6

Z

LAX
MSP
Excellent 9.0

Had to sit in the middle row and I wasn’t given the option to get an aisle sit during check in.

No flexibility for seats

JFK
LAS
Excellent 10.0

Smooth flight Courteous

On a five hours flight a two dollars sandwich wouldn’t hurt!!

SLC
CUN
Mediocre 2.0

Your company has the worst customer service ever! You ruined our family vacation and just have horrible policies I can’t believe it! Will never purchase anything off your website again! You suck!

Sun, 10 Jun
CGK
YVR
25h 35m
Wed, 11 Jul
YVR
CGK
32h 25m
C$ 1724
Trip: 32 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 1669 reviews
Overall
7.3
Boarding
7.2
Comfort
7.1
Crew
7.8
Entertainment
6.6
Food
7.0
DVO
MNL
Excellent 9.3

Thw flight was on time.

None so far.

MNL
HNL
Excellent 9.6

Both the flights were high quality and easy.

The 13 hour layover in Manila was terrible. Philippine airlines has one room with very few good places to sleep. That night of sleep was really uncomfortable and staying in one room for so long drove us crazy.

MNL
LAX
Good 6.6

Crew was excellent

You had to download an app to watch the movies. With 4 hours left of my flight, I saw that some people had PAL issued iPads. This would have been helpful to know at the beginning of my flight.

SGN
MNL
Excellent 9.3

The service was excellent - warm, friendly and helpful

Not enough leg room on the small airbus we had on the Vietnam - Manila leg for someone my height ( 1.83 m )

SIN
MNL
Good 6.0

Flight was delayed

Thu, 14 Jun
CGK
YVR
27h 30m
Mon, 25 Jun
YVR
CGK
19h 25m
C$ 2039
Trip: 12 days
8.8ExcellentShow reviews
Overall 8.8 Excellent
Based on 3275 reviews
Overall
8.9
Boarding
9.0
Comfort
8.7
Crew
9.1
Entertainment
8.6
Food
8.5
NRT
KHH
Excellent 10.0

Flight attendants provided high standard of service and courteous.

HND
OKA
Excellent 10.0

If I could give the crew 10 stars I'd ask to give em 20 cause they wer AMAZING. So nice and polite i enjoyed my flight so much. They wer very attentive and always smiling. Simply lovely.

NRT
MNL
Excellent 9.6

Courteous cabin crews, must be from Japanese culture.

On Feb.16, 2018 JL745 Narita to Mnl, flight was delayed, though it was constantly announced but not the reason why. Other than that, I will always fly JAL whenever possible.

BOS
NRT
Excellent 9.6

FA service with a smile. All pleasant and nice to deal with. Windows are button controlled.

Economy meal is not that great. Boarding should be by zone or by seat number.

NRT
BOS
Excellent 10.0

I would recommend to everyone JAL

Tue, 12 Jun
CGK
YVR
31h 00m
Mon, 25 Jun
YVR
CGK
28h 10m
C$ 2071
Trip: 14 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 960 reviews
Overall
7.1
Boarding
7.1
Comfort
7.0
Crew
7.5
Entertainment
6.8
Food
6.5
SYD
KUL
Okay 4.3

Worst food ever.

KUL
SYD
Okay 5.0

Malaysian is known the world over for its great food. It's a pity Malaysia Airlines MH=Malaysian Hospitality doesn't extend to serving simple, good food. The pastry was nothing but a lump of dough with tasteless fillings, and the main meal was atrocious. Everything else was mediocre, except the crew, who were friendly and warm as always,

HKG
KUL
Okay 4.6

The food and check in is better flying from HK to KL..

It seems the crew, in most flights, is always grumpy.. rarely I get service with a smile..

MYY
BKI
Okay 4.0

Staff onboard were good

Many hours delay at Miri, MAS staff abandoned posts so they didn't have to deal with passengers. Apalling service

BKI
SDK
Okay 4.0

Peanut.

Concentrated orange juice? Seriously? Dated flight, seats, interior.

Tue, 12 Jun
CGK
YVR
43h 00m
Tue, 26 Jun
YVR
CGK
45h 05m
C$ 2152
Trip: 15 days
7.6GoodShow reviews
Overall 7.6 Good
Based on 849 reviews
Overall
7.9
Boarding
7.9
Comfort
7.7
Crew
8.2
Entertainment
6.6
Food
7.1
SYD
SGN
Excellent 10.0

All good

Nothing

SIN
SGN
Good 6.0

Was good - everything you would expect except the boarding times etc were odd. It asked you to be there at the gate an hour before departure but it only started boarding maybe 10 mins before and didn't give updates about departure delays.

No space in the Kayak booking to make meal requests like vegetarian, so ended up starving and without dinner until I got to the city 4 hours after boarding a late flight because VN Airlines didn't have any vegetarian meals on board. I couldn't even eat the salad as they put salmon on it. Cold bread roll and fruit... Kayak need to have at least the most common fields in the booking like vegetarian meal request.

SGN
RGN
Excellent 10.0

Great service and very caring

HAN
LHR
Excellent 8.6

The clean and modern aircraft.

The food could be improved

BKK
HAN
Excellent 8.0

Good boarding process, punctual,great cabin service

Baggage arrival

Wed, 16 May
CGK
YVR
49h 45m
Mon, 21 May
YVR
CGK
30h 40m
C$ 1095
Trip: 6 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 323 reviews
Overall
7.1
Boarding
7.2
Comfort
7.2
Crew
7.6
Entertainment
6.8
Food
6.9
BKK
XMN
Excellent 8.6

Nice wide seats, well run flight. Lots of food served, though very mixed quality. The unfortunate experiences described in the negatives of this review, do not repeat on the return flight.

In the fine print is the fact that the flight includes a stop in Shenzen. On the outbound flight this was a nightmare experience with Chinese immigration. Exhausted from a 14 hour flight, passengers had their passports taken away; were put through a bizarre 45 minute finger printing process using machines that did not work; and then left to wait for an hour or more with no information. The continuation flight was in another part of the airport - a very long walk; and it turned out not to be at the departing gate that was displayed on the monitors. We arrived at the indicated (wrong) gate with no guidance. Very nearly missed the continuation flight. Once in Xiamen, our arrival was late enough that the second floor of the airport was closed. There were no ATMs on the first floor; no way to get the Chinese cash needed to take a taxi to the airport. Fortunately a kind citizen agreed to exchange some cash, using mental calculations and sign language about the exchange rate.

XMN
LAX
Good 7.0

1. Friendly crew and attention 2. Affordable direct flight from LAX to XMN 3. Good timing

1. Seat cushion is too thin, resulting in painful butt after 12-14 hrs flight 2. The in-seat screen doesn't tilt, thus when front passenger reclined seat, the screen is right in front of your face (less than 5-inches). You need to crank your neck down to watch any programming which results in neck pain 3. Entertainment and food have much room to improve

SHA
SZX
Okay 5.0

I was very sick and contagious and asked for a single person hotel room for the night before a connecting flight. It was not accommodated. It would have cost extra 100-200 yuan. Then when we asked for the shuttle to the hotel, the security at the departures level meant we could not exit and be picked up. No one could arrange pick up at arrivals. Instead we paid for a taxi ourselves. Poor service and coordination, especially considering I could barely talk and just badly needed a rest.

TAO
LAX
Okay 5.0

I liked the plane. 787’s are the smoothest rides.

Xiamen Airlines should be applauded for having a direct flight from LA to Qingdao. But they have a lot to learn about the proper service and materials in business class. Not surprisingly, they have gone for the cheapest way to service the customer. Lot to learn.

XMN
CGK
Good 7.3

Friendly and eager to serve crew

Lack of variety on food choices

Sat, 12 May
CGK
YVR
19h 20m
Mon, 21 May
YVR
CGK
21h 20m
C$ 1143
Trip: 10 days
8.6ExcellentShow reviews
Overall 8.6 Excellent
Based on 4079 reviews
Boarding
8.8
Comfort
8.6
Crew
8.9
Entertainment
8.5
Food
8.3
TPE
HAN
Okay 5.6

We won’t fly Eva again.

TPE
CGK
Excellent 8.6

Friendliness

food

SEA
TPE
Okay 5.3

The seats are way too close to each other. I’m 5 foot four and my knees touched this front

TPE
JFK
Excellent 9.6

felt welcomed in the flight.

TPE
IAH
Good 7.6

When offering drinks, the steward didn't give passengers enough time to make their selection. Offerred snack in the dark when most people were asleep. Understand that the attendants are trying to carry their tasks in a specific time frame but there must be a better way to serve your customers, such as announcing that snack can be brought to you upon your request.

Mon, 26 Feb
CGK
YVR
18h 15m
Thu, 1 Mar
YVR
CGK
30h 40m
C$ 1198
Trip: 4 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 4071 reviews
Overall
8.1
Boarding
8.1
Comfort
7.9
Crew
8.4
Entertainment
8.2
Food
7.7
JFK
YVR
Excellent 10.0

Nice plane, roomy seats, good food. Much better than other carriers in economy.

HKG
MNL
Excellent 10.0

None

HKG
LAX
Excellent 10.0

Everyone that was part of the Cathay Pacific team was so friendly and helpful. They were very accommodating and quick to assist me outside the typical meal and drink service times. I flew economy and the seats were fairly comfortable. There were plenty of new films to choose from for entertainment as well.

HKG
SFO
Mediocre 2.0

It was a long flight, and customer service not good.

LAX
HKG
Mediocre 2.6

Nothing really. I am not gonna fly Cathay next time. Would like to have a wifi.

The FA, no WI-Fi for a 15 hr trip.

Wed, 9 May
CGK
YVR
49h 45m
Mon, 21 May
YVR
CGK
30h 40m
C$ 1108
Trip: 13 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 323 reviews
Overall
7.1
Boarding
7.2
Comfort
7.2
Crew
7.6
Entertainment
6.8
Food
6.9
XMN
LAX
Good 7.0

1. Friendly crew and attention 2. Affordable direct flight from LAX to XMN 3. Good timing

1. Seat cushion is too thin, resulting in painful butt after 12-14 hrs flight 2. The in-seat screen doesn't tilt, thus when front passenger reclined seat, the screen is right in front of your face (less than 5-inches). You need to crank your neck down to watch any programming which results in neck pain 3. Entertainment and food have much room to improve

BKK
XMN
Excellent 8.6

Nice wide seats, well run flight. Lots of food served, though very mixed quality. The unfortunate experiences described in the negatives of this review, do not repeat on the return flight.

In the fine print is the fact that the flight includes a stop in Shenzen. On the outbound flight this was a nightmare experience with Chinese immigration. Exhausted from a 14 hour flight, passengers had their passports taken away; were put through a bizarre 45 minute finger printing process using machines that did not work; and then left to wait for an hour or more with no information. The continuation flight was in another part of the airport - a very long walk; and it turned out not to be at the departing gate that was displayed on the monitors. We arrived at the indicated (wrong) gate with no guidance. Very nearly missed the continuation flight. Once in Xiamen, our arrival was late enough that the second floor of the airport was closed. There were no ATMs on the first floor; no way to get the Chinese cash needed to take a taxi to the airport. Fortunately a kind citizen agreed to exchange some cash, using mental calculations and sign language about the exchange rate.

SZX
SEA
Excellent 9.3

Kept me well hydrated, supplied tissues that helped me bear a long flight while sick. Early arrival appreciated. Fresh fruit was good.

Crew might have cleared away medications by mistake but they tried hard to find it, inquired all attendants and even looked through the trash. I missed the passing of of declaration forms twice while I was in the bathroom and when we landed the customs people directed me wrong so I had to wait a long time in line to get through customs without water which made me sicker and I had to go to the doctor.

TAO
LAX
Okay 5.0

I liked the plane. 787’s are the smoothest rides.

Xiamen Airlines should be applauded for having a direct flight from LA to Qingdao. But they have a lot to learn about the proper service and materials in business class. Not surprisingly, they have gone for the cheapest way to service the customer. Lot to learn.

SHA
SZX
Okay 5.0

I was very sick and contagious and asked for a single person hotel room for the night before a connecting flight. It was not accommodated. It would have cost extra 100-200 yuan. Then when we asked for the shuttle to the hotel, the security at the departures level meant we could not exit and be picked up. No one could arrange pick up at arrivals. Instead we paid for a taxi ourselves. Poor service and coordination, especially considering I could barely talk and just badly needed a rest.

Sat, 21 Apr
CGK
YVR
19h 05m
Sun, 29 Apr
YVR
CGK
21h 20m
C$ 1144
Trip: 9 days
8.6ExcellentShow reviews
Overall 8.6 Excellent
Based on 4079 reviews
Boarding
8.8
Comfort
8.6
Crew
8.9
Entertainment
8.5
Food
8.3
TPE
HAN
Okay 5.6

We won’t fly Eva again.

BKK
TPE
Excellent 8.6

On time

ORD
TPE
Excellent 9.6

Eveyone was syper friendly and the food was decent. They were very good about allowing me to change seats to an open seat once the doors were closed.

The selection of movies to watch was not ver good. They had a few (10-15) choices for a few genre but over all there were obly 1 or 2 decent movies per genre.

SGN
TPE
Excellent 10.0

Veggie food delicious

No

BKK
TPE
Excellent 10.0

The service was very good, the food was better than at most airlines. There even seemed to be a little bit more legroom. The bathrooms were kept clean.

Thu, 31 May
CGK
YVR
26h 25m
Wed, 27 Jun
YVR
CGK
30h 00m
C$ 1304
Trip: 28 days
Overall 0.0 Poor
Based on 0 reviews
Thu, 15 Mar
CGK
YVR
18h 15m
Tue, 20 Mar
YVR
CGK
21h 00m
C$ 1215
Trip: 6 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 4071 reviews
Overall
8.1
Boarding
8.1
Comfort
7.9
Crew
8.4
Entertainment
8.2
Food
7.7
HKG
SFO
Excellent 9.6

Flight attendants were very helpful in helping us find storage space for our carry-ons in a crowded plane. Very polite and attentive service.

AMS
HKG
Excellent 8.6

The crew was polite, caring and friendly towards passengers. I had a pleasant time during the long flight. The food options were good.

Cup noodles were not really a good snack idea given the fact that we were sitting in a closed environment. The smell was too much for such a long flight...

HKG
LAX
Excellent 10.0

Everyone that was part of the Cathay Pacific team was so friendly and helpful. They were very accommodating and quick to assist me outside the typical meal and drink service times. I flew economy and the seats were fairly comfortable. There were plenty of new films to choose from for entertainment as well.

LAX
HKG
Mediocre 2.6

Nothing really. I am not gonna fly Cathay next time. Would like to have a wifi.

The FA, no WI-Fi for a 15 hr trip.

HKG
SFO
Mediocre 2.0

It was a long flight, and customer service not good.

Sun, 13 May
CGK
YVR
49h 45m
Mon, 21 May
YVR
CGK
30h 40m
C$ 1108
Trip: 9 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 323 reviews
Overall
7.1
Boarding
7.2
Comfort
7.2
Crew
7.6
Entertainment
6.8
Food
6.9
XMN
HKG
Excellent 10.0

I liked the price of the trip and free hotel for long transit time.

Early arrival in Xiamen (5am) nothing open and no way to exchange money for taxi or food. Eventually found ATM that solved that problem. Wasn't dressed for or expecting the cold weather. Communications were a problem.

BKK
XMN
Excellent 8.6

Nice wide seats, well run flight. Lots of food served, though very mixed quality. The unfortunate experiences described in the negatives of this review, do not repeat on the return flight.

In the fine print is the fact that the flight includes a stop in Shenzen. On the outbound flight this was a nightmare experience with Chinese immigration. Exhausted from a 14 hour flight, passengers had their passports taken away; were put through a bizarre 45 minute finger printing process using machines that did not work; and then left to wait for an hour or more with no information. The continuation flight was in another part of the airport - a very long walk; and it turned out not to be at the departing gate that was displayed on the monitors. We arrived at the indicated (wrong) gate with no guidance. Very nearly missed the continuation flight. Once in Xiamen, our arrival was late enough that the second floor of the airport was closed. There were no ATMs on the first floor; no way to get the Chinese cash needed to take a taxi to the airport. Fortunately a kind citizen agreed to exchange some cash, using mental calculations and sign language about the exchange rate.

TAO
LAX
Okay 5.0

I liked the plane. 787’s are the smoothest rides.

Xiamen Airlines should be applauded for having a direct flight from LA to Qingdao. But they have a lot to learn about the proper service and materials in business class. Not surprisingly, they have gone for the cheapest way to service the customer. Lot to learn.

LAX
XMN
Okay 4.6

Complimentary wifi and excellent crew service

The econ seat is too low, when front seater tilted the seat backward, the screen is right in front of my face. Entertainment video screen doesn’t adjust; in other words, it cannot be adjust in angle, causing neck pain over time. Meals are average, definitely different from the quality compared to regional or domestic equivalent. Very sad, considering that Xiamen Air has a good reputation inside China. The restroom is also poorly stocked — no toilet roll constantly

SHA
SZX
Okay 5.0

I was very sick and contagious and asked for a single person hotel room for the night before a connecting flight. It was not accommodated. It would have cost extra 100-200 yuan. Then when we asked for the shuttle to the hotel, the security at the departures level meant we could not exit and be picked up. No one could arrange pick up at arrivals. Instead we paid for a taxi ourselves. Poor service and coordination, especially considering I could barely talk and just badly needed a rest.

Fri, 13 Jul
CGK
YVR
19h 30m
Sat, 21 Jul
YVR
CGK
21h 20m
C$ 1147
Trip: 9 days
8.6ExcellentShow reviews
Overall 8.6 Excellent
Based on 4079 reviews
Boarding
8.8
Comfort
8.6
Crew
8.9
Entertainment
8.5
Food
8.3
TPE
CGK
Excellent 8.6

Friendliness

food

JFK
TPE
Excellent 10.0

Their performance were great!

No bad experience encountered. Everything went smooth.

TPE
SEA
Excellent 10.0

The service was very good, the food was better than at most airlines. There even seemed to be a little bit more legroom. The bathrooms were kept clean.

BKK
TPE
Excellent 10.0

The service was very good, the food was better than at most airlines. There even seemed to be a little bit more legroom. The bathrooms were kept clean.

TPE
IAH
Good 7.6

When offering drinks, the steward didn't give passengers enough time to make their selection. Offerred snack in the dark when most people were asleep. Understand that the attendants are trying to carry their tasks in a specific time frame but there must be a better way to serve your customers, such as announcing that snack can be brought to you upon your request.

Jakarta to Vancouver Flight Information

Flights Arrive in Vancouver
Flights Depart from Jakarta
Flight Price C$ 898
Distance 13340 km
Airlines XiamenAir, China Eastern, EVA Air, Cathay Pacific, China Airlines, Delta, Philippine Airlines, Japan Airlines, Malaysia Airlines, Vietnam Airlines
*
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