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Airports
Origin
Montreal
C$ 510
only
C$ 510
Destination
Frankfurt am Main
C$ 510
only
C$ 510
Sun, 26 Nov
YUL
FRA
10h 45m
Fri, 1 Dec
FRA
YUL
11h 25m
C$ 510
Trip: 6 days
5.7OkayShow reviews
Overall 5.7 Okay
Based on 1048 reviews
Overall
6.0
Boarding
6.4
Comfort
5.7
Crew
7.0
Entertainment
4.2
Food
4.7
KEF
FRA
Mediocre 2.0

No much

Terrible service

YYZ
KEF
Good 6.5

Staff were very nice on the flight. Price of ticket was great if you're able to travel light & bring a small personal item only (otherwise you are charged for baggage).

Your flight is only economical if you don't need to bring a carry-on or check a bag. Also if you bring your own snacks/light meal as everything else is an added cost. Water isn't even provided. Seats are ok, could be a bit more comfortable.

YYZ
KEF
Okay 4.3

The cabin crew, their uniforms, the pink lights, the menu for souvenirs.

Lack of communication, fees are very expensive for luggage. I flew Toronto to Iceland and Iceland to London. In Toronto the crew arrived late and had people who checked in online come and show their iD documents. People were confused and lining up for regular boarding so half way through they just started boarding. It was ridiculous.

KEF
ORD
Okay 4.6

Our first flight was delayed so they held the aircraft for us! Crew were accommodating and helpful!

There was no in flight food, and due to the fact that our initial flight was late it meant we had no chance to purchase food at the airport. We were informed by email, but only the same morning, by which time we were already in the air!

YYZ
KEF
Mediocre 2.0

Nothing at all

Service there carryon system

Fri, 30 Mar
YUL
FRA
16h 05m
Sat, 14 Apr
FRA
YUL
36h 05m
C$ 795
Trip: 16 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 16502 reviews
Overall
8.0
Boarding
7.9
Comfort
7.8
Crew
8.3
Entertainment
8.1
Food
8.0
IST
FCO
Excellent 10.0

Same!

BOS
IST
Mediocre 2.0

I bought a ticket for three persons: my wife, my daughtet and me. I am Nigerian, my daughter American, and my wife's Turkish. However, because of the diplomatic row between Turkey and the U.S., my daughter was refused entry into Turkey. Turkish airlines' policy was to refund the ticket of any American caught in this row. They said they will refund my one month old daughter's ticket. However, my wife and i will not receive a refund. We bought the three tickets together. Our ticket numbers ended in 235...51, 235...52, and 235...53. However, they will not refund our whole money by cancelling the ticket but only that of my daughter. So this is the question: Does Turkish airline want me to leave my one-month old baby in the U.S. and tavel with my wife to Turkey? What kind of parents will we be if we were to abandon our daughter to take a trip to Turkey. Even, the people in Turkish airlines will judge us evil parents, yet that was exactly the only option they gave us. Lose your daughter or lose your ticket money. They will not even just change our iternary or give us another destination we suggested without penalties which are almost 3/4 of our initial ticket price. They just made away with our money. You cannot say, 'We are cancelling tickets for American citizens' but make no exception for parents of infant citizens. This is the height of criminality. So, me and my family couldn't take the flight and lost $1500. We had to buy another ticket by airfloat to get to Georgia. But Turkish airlines refused to even contact us on the refund for my daughter. A truly criminal enterprise.

They had a vague refund policy for Americans, forgetting that American infants can also have none-American parents who are as much victims in this as the American infant. For them to be myopic and keep repeating talking points of their refund policy is unfortunate to say the least.

SFO
IST
Mediocre 2.0

N/A

Connecting both flights would be good

IST
AMS
Excellent 10.0

Quality of Service

-

IST
ORD
Excellent 8.0

The food and entertainment was good. The crew was very nice.

seats too small. I am 6 feet tall. The guy in front leaned back and my knees were jammed for 12 hours. I think this is a violation of gineva convention.

Sun, 29 Apr
YUL
FRA
30h 25m
Wed, 16 May
FRA
YUL
33h 00m
C$ 879
Trip: 18 days
Overall 0.0 Poor
Based on 0 reviews
Thu, 11 Jan
YUL
FRA
31h 40m
Sun, 14 Jan
FRA
YUL
12h 25m
C$ 958
Trip: 4 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 11 reviews
Overall
8.2
Boarding
8.2
Comfort
7.9
Crew
8.5
Entertainment
7.8
Food
7.7
FRA
BEY
Excellent 8.0

Very comfortable flight. Good crew member little little bit uptight but expected. Efficient and on time

Need to upgrade mefia hardware to 21st century.

YUL
FRA
Good 7.6

Excellent staff who offered great customer-service.

Leg room tricky in economy!

YUL
FRA
Good 6.3

The connections for audio wasn'y working, false contact...

YUL
FRA
Good 7.3

quiet on-time flight

Overnight flights are usually a pain in the neck, which is obviously not the airline's fault

MAN
MUC
Excellent 8.0

Perfectly okay flight, slept through with no disturbances. Crew were friendly enough and landed fine. Airport took me a while to figure out though.

Mon, 30 Apr
YUL
FRA
40h 10m
Thu, 17 May
FRA
YUL
11h 18m
C$ 1007
Trip: 18 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 1375 reviews
Overall
7.1
Boarding
7.1
Comfort
7.0
Crew
7.7
Entertainment
6.5
Food
6.4
FCO
BRU
Excellent 10.0

Everything was perfect, highly recommended

PRG
BRU
Okay 4.6

Good leg space and went on time.

Cup of coffee would be nice but this you need to buy and this is STUPID Expensive

BHX
BRU
Excellent 9.5

Punctual, clean plane, friendly service

Everything was as expected. Full flight!

DLA
BRU
Mediocre 2.0

Nothing!! And by the way this is the last time I travel with you guys. I couldn’t travel because of my itinerary doula -Bruxelle - Zurich- Washington Dulles . I was not told when I bought the ticket that I will need a visa to transit between Bruxel to Zurich. Now they told me that my only option is to buy another ticket . Thank God éthiopien Airline was more affordable.

Nothing!! And by the way this is the last time I travel with you guys. I couldn’t travel because of my itinerary doula -Bruxelle - Zurich- Washington Dulles . I was not told when I bought the ticket that I will need a visa to transit between Bruxel to Zurich. The day I was suppose to travel ,they told me at the airport that my only option is to buy another ticket . Thank God éthiopien Airline was more affordable.

BRU
GVA
Okay 4.0

They did not even offer water to drink for free.

Wed, 9 May
YUL
FRA
10h 00m
Sun, 13 May
FRA
YUL
12h 15m
C$ 510
Trip: 5 days
5.7OkayShow reviews
Overall 5.7 Okay
Based on 1048 reviews
Overall
6.0
Boarding
6.4
Comfort
5.7
Crew
7.0
Entertainment
4.2
Food
4.7
KEF
ORD
Okay 4.6

Our first flight was delayed so they held the aircraft for us! Crew were accommodating and helpful!

There was no in flight food, and due to the fact that our initial flight was late it meant we had no chance to purchase food at the airport. We were informed by email, but only the same morning, by which time we were already in the air!

KEF
ORD
Excellent 8.4

The connecting flight waited for us in Reykavik. The stewardess was helpful in helping my wife and I find a place to sit together. All else went smoothly.

KEF
FRA
Mediocre 2.0

No much

Terrible service

KEF
EWR
Okay 5.0

I already emailed WOW customer service and have yet to receive a response. Please respond to my email as it has been past your typical turnaround time

KEF
BRU
Mediocre 3.6

Only the price

Had to run cause first flight very late Why does this airline calculate to not let people having a break, real food, shopping, smoking in Rekjavik. Late in Bru too + half a mile to walk No food available on board, only junk sad!

Wed, 9 May
YUL
FRA
10h 00m
Sun, 13 May
FRA
YUL
12h 15m
C$ 510
Trip: 5 days
5.7OkayShow reviews
Overall 5.7 Okay
Based on 1048 reviews
Overall
6.0
Boarding
6.4
Comfort
5.7
Crew
7.0
Entertainment
4.2
Food
4.7
KEF
EWR
Okay 5.0

I already emailed WOW customer service and have yet to receive a response. Please respond to my email as it has been past your typical turnaround time

ORD
KEF
Mediocre 2.8

Great little airport in Iceland , fast customs lane and between gates liked the smoking patio.at Reykjavik About WOW : only the price and nice lady at BRU check-in

BRU-CHI arrived very late, no time for anything at Reykjavik like eating/shoping. This won't make me spend more on the plane! Same problem return CHI-Reykjavik, had to run for making the connection Pilot talking every 10 mn + light on all the time .True on the 4 WOW flights Crew traying to sale junk all the time -BUT- No real food avalable on the 4 flights Iven not 1 cup of water without a credit card. Very stupid and not legal Why don't you make people pay to go restroom?

YYZ
KEF
Okay 4.3

The cabin crew, their uniforms, the pink lights, the menu for souvenirs.

Lack of communication, fees are very expensive for luggage. I flew Toronto to Iceland and Iceland to London. In Toronto the crew arrived late and had people who checked in online come and show their iD documents. People were confused and lining up for regular boarding so half way through they just started boarding. It was ridiculous.

KEF
ORD
Excellent 8.4

The connecting flight waited for us in Reykavik. The stewardess was helpful in helping my wife and I find a place to sit together. All else went smoothly.

KEF
BRU
Mediocre 3.6

Only the price

Had to run cause first flight very late Why does this airline calculate to not let people having a break, real food, shopping, smoking in Rekjavik. Late in Bru too + half a mile to walk No food available on board, only junk sad!

Mon, 20 Nov
YUL
FRA
10h 45m
Mon, 27 Nov
FRA
YUL
11h 25m
C$ 541
Trip: 8 days
5.7OkayShow reviews
Overall 5.7 Okay
Based on 1048 reviews
Overall
6.0
Boarding
6.4
Comfort
5.7
Crew
7.0
Entertainment
4.2
Food
4.7
KEF
ORD
Excellent 8.4

The connecting flight waited for us in Reykavik. The stewardess was helpful in helping my wife and I find a place to sit together. All else went smoothly.

KEF
ORD
Okay 4.6

Our first flight was delayed so they held the aircraft for us! Crew were accommodating and helpful!

There was no in flight food, and due to the fact that our initial flight was late it meant we had no chance to purchase food at the airport. We were informed by email, but only the same morning, by which time we were already in the air!

YYZ
KEF
Good 6.5

Staff were very nice on the flight. Price of ticket was great if you're able to travel light & bring a small personal item only (otherwise you are charged for baggage).

Your flight is only economical if you don't need to bring a carry-on or check a bag. Also if you bring your own snacks/light meal as everything else is an added cost. Water isn't even provided. Seats are ok, could be a bit more comfortable.

KEF
EWR
Okay 5.0

I already emailed WOW customer service and have yet to receive a response. Please respond to my email as it has been past your typical turnaround time

KEF
BRU
Mediocre 3.6

Only the price

Had to run cause first flight very late Why does this airline calculate to not let people having a break, real food, shopping, smoking in Rekjavik. Late in Bru too + half a mile to walk No food available on board, only junk sad!

Sun, 24 Dec
YUL
FRA
13h 35m
Sun, 31 Dec
FRA
YUL
16h 10m
C$ 1361
Trip: 8 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 1468 reviews
Overall
8.0
Boarding
7.9
Comfort
7.7
Crew
8.4
Entertainment
7.1
Food
7.5
AMS
LHR
Mediocre 3.0

Very little if any.

Aircraft was not very clean,the staff seamed quite harsh at times when speaking to customers. The food was really quite poor but it was a short flight to be honest. Overall not as pleasant as the China Southern flights. I would not like to choose them again unless i had to.

LHR
AMS
Good 7.6

I was pleasantly surprised they had a snack service on such a short flight. The flight attendants were very friendly

Amsterdam customs is the most disorganized I have ever seen. With the number of tourists entering the country you would think they would have done something about it. There were only 2 customs agents!! One for all passports and 1 for all passports. We were in the customs hall longer than we were in flight!

EDI
AMS
Excellent 9.3

Usual professional and friendly service from my airline of choice for most destinations.

Nothing

FCO
AMS
Excellent 10.0

Flight crew was pleasant and attentive. Seats were comfortable for economy as well. We were allowed to check in extra baggage for free at check in which really helped since we would be catching a connecting flight in Amsterdam

AMS
MAN
Excellent 10.0

The included snacks and the seats.

Nothing.

Sun, 14 Jan
YUL
FRA
10h 45m
Sun, 28 Jan
FRA
YUL
11h 25m
C$ 541
Trip: 15 days
5.7OkayShow reviews
Overall 5.7 Okay
Based on 1048 reviews
Overall
6.0
Boarding
6.4
Comfort
5.7
Crew
7.0
Entertainment
4.2
Food
4.7
BOS
KEF
Okay 4.0

Crew was nuce

Cramped seating. No entertainment. Upcharges

KEF
LGW
Okay 4.3

The crew.

In Iceland, I didn’t think the boarding process could be any worse then the first leg of the flight, but it was. They were making announcements looking for 5 volunteers to stay overnight and catch the next flight out as this one was full. I believe I was the only volunteer and somehow i still ended up making the flight. This caused a lot of confusion with my friend picking me up in London. No passengers knew what was happening in Iceland as there was no communication from the airline and panic had started to spread. They didn’t even tell us we were to board a bus once through the gate, that took us to our plane. No one directed us once on the tarmac, so on the plane people from the front were coming from the back door.... chaos.

KEF
FRA
Mediocre 2.0

No much

Terrible service

SXF
KEF
Good 6.0

The good InterCity Hotel to wait out our cancellation.

Any airline might need to cancel a flight, but WOW Air needs to work at its communication.Was it weather in Chicago (the forecast was fine), Reykavik (but another flight headed out the same time), or were we lied to? We learned our flight was cancelled at the gate. Other passengers received phone messages, we did not. There was nothing on the monitors in the airport to say the flight was cancelled. Cannot WOW and the airport ensure this is communicated in multiple ways? We were grateful WOW put us up in a nice hotel for two days, but did it have to be two days? We re-booked and got a confirming email, but with no evidence of our reservation on the app or the website, we headed to the airport not knowing whether we had a seat or not. Hope this helps to prevent customers turning away from WOW because the concept of WOW is a good one.

ORD
KEF
Mediocre 2.8

Great little airport in Iceland , fast customs lane and between gates liked the smoking patio.at Reykjavik About WOW : only the price and nice lady at BRU check-in

BRU-CHI arrived very late, no time for anything at Reykjavik like eating/shoping. This won't make me spend more on the plane! Same problem return CHI-Reykjavik, had to run for making the connection Pilot talking every 10 mn + light on all the time .True on the 4 WOW flights Crew traying to sale junk all the time -BUT- No real food avalable on the 4 flights Iven not 1 cup of water without a credit card. Very stupid and not legal Why don't you make people pay to go restroom?

Mon, 18 Dec
YUL
FRA
19h 00m
Sat, 30 Dec
FRA
YUL
17h 40m
C$ 1519
Trip: 13 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 13331 reviews
Overall
7.5
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
7.0
Food
6.9
LHR
DEN
Excellent 8.0

I liked the fact that the customer service on board was pretty spectacular & very clean bathrooms.

It was extremely warm throughout the flight and the seats weren’t too comfortable.

DEN
LHR
Good 6.3

food was good

IFE was not good the equipment is very old and selection is limited

VIE
LHR
Excellent 8.0

punctuality

trapped on this plane for over 3 hours and they can't even spring for a lousy soda and bag of crisps.

LHR
DEN
Excellent 10.0

Everything

BOS
LHR
Excellent 8.0

The food on the flight was good and the wheelchair assistance was good too.

Tue, 3 Apr
YUL
FRA
16h 05m
Tue, 24 Apr
FRA
YUL
16h 25m
C$ 795
Trip: 22 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 16502 reviews
Overall
8.0
Boarding
7.9
Comfort
7.8
Crew
8.3
Entertainment
8.1
Food
8.0
IST
FCO
Excellent 10.0

Same!

SFO
IST
Mediocre 2.0

N/A

Connecting both flights would be good

MXP
IST
Good 7.6

The food and entertainment was good. The crew was very nice.

IST
AMS
Excellent 10.0

The flight attendants were amazing. The entertainment. And the comfortability

IST
ORD
Excellent 8.0

The food and entertainment was good. The crew was very nice.

seats too small. I am 6 feet tall. The guy in front leaned back and my knees were jammed for 12 hours. I think this is a violation of gineva convention.

Fri, 16 Feb
YUL
FRA
10h 45m
Mon, 26 Feb
FRA
YUL
11h 25m
C$ 570
Trip: 11 days
5.7OkayShow reviews
Overall 5.7 Okay
Based on 1048 reviews
Overall
6.0
Boarding
6.4
Comfort
5.7
Crew
7.0
Entertainment
4.2
Food
4.7
KEF
ORD
Excellent 8.4

The connecting flight waited for us in Reykavik. The stewardess was helpful in helping my wife and I find a place to sit together. All else went smoothly.

YYZ
KEF
Good 6.5

Staff were very nice on the flight. Price of ticket was great if you're able to travel light & bring a small personal item only (otherwise you are charged for baggage).

Your flight is only economical if you don't need to bring a carry-on or check a bag. Also if you bring your own snacks/light meal as everything else is an added cost. Water isn't even provided. Seats are ok, could be a bit more comfortable.

KEF
FRA
Mediocre 2.0

No much

Terrible service

BOS
KEF
Okay 4.0

Crew was nuce

Cramped seating. No entertainment. Upcharges

KEF
LGW
Okay 4.3

The crew.

In Iceland, I didn’t think the boarding process could be any worse then the first leg of the flight, but it was. They were making announcements looking for 5 volunteers to stay overnight and catch the next flight out as this one was full. I believe I was the only volunteer and somehow i still ended up making the flight. This caused a lot of confusion with my friend picking me up in London. No passengers knew what was happening in Iceland as there was no communication from the airline and panic had started to spread. They didn’t even tell us we were to board a bus once through the gate, that took us to our plane. No one directed us once on the tarmac, so on the plane people from the front were coming from the back door.... chaos.

Fri, 27 Apr
YUL
FRA
16h 05m
Sat, 12 May
FRA
YUL
32h 40m
C$ 796
Trip: 16 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 16502 reviews
Overall
8.0
Boarding
7.9
Comfort
7.8
Crew
8.3
Entertainment
8.1
Food
8.0
BOS
IST
Excellent 10.0

Turkish Airlins is so wonderful, and I really appreciate being treated like a human being at IST (unlike Schipol, De Gaulle, other airports to connect at around Europe).

IST
AMS
Excellent 10.0

The flight attendants were amazing. The entertainment. And the comfortability

IST
LGW
Good 7.6

Again a good solid basic service with good food well prepared and agreeably served by a pleasant staff. Thank you

Planes are a little small for a fairly long haul business service. Nice but small - so basic amenities.

IST
LHR
Excellent 8.3

Everything was fine on this flight.

Everything was fine on this flight.

BOS
IST
Mediocre 2.0

I bought a ticket for three persons: my wife, my daughtet and me. I am Nigerian, my daughter American, and my wife's Turkish. However, because of the diplomatic row between Turkey and the U.S., my daughter was refused entry into Turkey. Turkish airlines' policy was to refund the ticket of any American caught in this row. They said they will refund my one month old daughter's ticket. However, my wife and i will not receive a refund. We bought the three tickets together. Our ticket numbers ended in 235...51, 235...52, and 235...53. However, they will not refund our whole money by cancelling the ticket but only that of my daughter. So this is the question: Does Turkish airline want me to leave my one-month old baby in the U.S. and tavel with my wife to Turkey? What kind of parents will we be if we were to abandon our daughter to take a trip to Turkey. Even, the people in Turkish airlines will judge us evil parents, yet that was exactly the only option they gave us. Lose your daughter or lose your ticket money. They will not even just change our iternary or give us another destination we suggested without penalties which are almost 3/4 of our initial ticket price. They just made away with our money. You cannot say, 'We are cancelling tickets for American citizens' but make no exception for parents of infant citizens. This is the height of criminality. So, me and my family couldn't take the flight and lost $1500. We had to buy another ticket by airfloat to get to Georgia. But Turkish airlines refused to even contact us on the refund for my daughter. A truly criminal enterprise.

They had a vague refund policy for Americans, forgetting that American infants can also have none-American parents who are as much victims in this as the American infant. For them to be myopic and keep repeating talking points of their refund policy is unfortunate to say the least.

Mon, 15 Jan
YUL
FRA
12h 30m
Tue, 16 Jan
FRA
YUL
27h 28m
C$ 896
Trip: 2 days
Overall 0.0 Poor
Based on 0 reviews
Tue, 1 May
YUL
FRA
16h 05m
Tue, 15 May
FRA
YUL
16h 25m
C$ 800
Trip: 15 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 16502 reviews
Overall
8.0
Boarding
7.9
Comfort
7.8
Crew
8.3
Entertainment
8.1
Food
8.0
MXP
IST
Good 7.6

The food and entertainment was good. The crew was very nice.

IST
LAX
Excellent 10.0

All was perfect

Nothing

SFO
IST
Mediocre 2.0

N/A

Connecting both flights would be good

BOS
IST
Mediocre 2.0

I bought a ticket for three persons: my wife, my daughtet and me. I am Nigerian, my daughter American, and my wife's Turkish. However, because of the diplomatic row between Turkey and the U.S., my daughter was refused entry into Turkey. Turkish airlines' policy was to refund the ticket of any American caught in this row. They said they will refund my one month old daughter's ticket. However, my wife and i will not receive a refund. We bought the three tickets together. Our ticket numbers ended in 235...51, 235...52, and 235...53. However, they will not refund our whole money by cancelling the ticket but only that of my daughter. So this is the question: Does Turkish airline want me to leave my one-month old baby in the U.S. and tavel with my wife to Turkey? What kind of parents will we be if we were to abandon our daughter to take a trip to Turkey. Even, the people in Turkish airlines will judge us evil parents, yet that was exactly the only option they gave us. Lose your daughter or lose your ticket money. They will not even just change our iternary or give us another destination we suggested without penalties which are almost 3/4 of our initial ticket price. They just made away with our money. You cannot say, 'We are cancelling tickets for American citizens' but make no exception for parents of infant citizens. This is the height of criminality. So, me and my family couldn't take the flight and lost $1500. We had to buy another ticket by airfloat to get to Georgia. But Turkish airlines refused to even contact us on the refund for my daughter. A truly criminal enterprise.

They had a vague refund policy for Americans, forgetting that American infants can also have none-American parents who are as much victims in this as the American infant. For them to be myopic and keep repeating talking points of their refund policy is unfortunate to say the least.

IST
AMS
Excellent 10.0

The flight attendants were amazing. The entertainment. And the comfortability

Fri, 30 Mar
YUL
FRA
10h 00m
Sun, 8 Apr
FRA
YUL
12h 15m
C$ 611
Trip: 10 days
5.7OkayShow reviews
Overall 5.7 Okay
Based on 1048 reviews
Overall
6.0
Boarding
6.4
Comfort
5.7
Crew
7.0
Entertainment
4.2
Food
4.7
YYZ
KEF
Okay 4.3

The cabin crew, their uniforms, the pink lights, the menu for souvenirs.

Lack of communication, fees are very expensive for luggage. I flew Toronto to Iceland and Iceland to London. In Toronto the crew arrived late and had people who checked in online come and show their iD documents. People were confused and lining up for regular boarding so half way through they just started boarding. It was ridiculous.

YYZ
KEF
Good 6.5

Staff were very nice on the flight. Price of ticket was great if you're able to travel light & bring a small personal item only (otherwise you are charged for baggage).

Your flight is only economical if you don't need to bring a carry-on or check a bag. Also if you bring your own snacks/light meal as everything else is an added cost. Water isn't even provided. Seats are ok, could be a bit more comfortable.

KEF
ORD
Excellent 8.4

The connecting flight waited for us in Reykavik. The stewardess was helpful in helping my wife and I find a place to sit together. All else went smoothly.

SXF
KEF
Good 6.0

The good InterCity Hotel to wait out our cancellation.

Any airline might need to cancel a flight, but WOW Air needs to work at its communication.Was it weather in Chicago (the forecast was fine), Reykavik (but another flight headed out the same time), or were we lied to? We learned our flight was cancelled at the gate. Other passengers received phone messages, we did not. There was nothing on the monitors in the airport to say the flight was cancelled. Cannot WOW and the airport ensure this is communicated in multiple ways? We were grateful WOW put us up in a nice hotel for two days, but did it have to be two days? We re-booked and got a confirming email, but with no evidence of our reservation on the app or the website, we headed to the airport not knowing whether we had a seat or not. Hope this helps to prevent customers turning away from WOW because the concept of WOW is a good one.

KEF
EWR
Okay 5.0

I already emailed WOW customer service and have yet to receive a response. Please respond to my email as it has been past your typical turnaround time

Tue, 21 Nov
YUL
FRA
7h 05m
Mon, 27 Nov
FRA
YUL
27h 25m
C$ 986
Trip: 7 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 11 reviews
Overall
8.2
Boarding
8.2
Comfort
7.9
Crew
8.5
Entertainment
7.8
Food
7.7
DFW
FRA
Excellent 10.0

The planes are comfortable, the crew are always nice and polite and have smiles on there faces.

MAN
MUC
Excellent 8.0

Perfectly okay flight, slept through with no disturbances. Crew were friendly enough and landed fine. Airport took me a while to figure out though.

YUL
FRA
Good 6.3

The connections for audio wasn'y working, false contact...

YUL
FRA
Good 7.6

Excellent staff who offered great customer-service.

Leg room tricky in economy!

YUL
FRA
Okay 4.6

direct flight

only one type of food offered. presented in a rude way.

Wed, 2 May
YUL
FRA
10h 35m
Wed, 16 May
FRA
YUL
22h 55m
C$ 1032
Trip: 15 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 1375 reviews
Overall
7.1
Boarding
7.1
Comfort
7.0
Crew
7.7
Entertainment
6.5
Food
6.4
JFK
BRU
Excellent 10.0

They gave us a pillow and blanket so we could sleep. They offered a good selection of movies and other entertainment. The airline staff was friendly and helpful.

Seating was cramped but all airlines treat their three class clients like cattle.

FCO
BRU
Excellent 10.0

Everything was perfect, highly recommended

LYS
BRU
Excellent 9.0

I travel often with Brussels Airlines and often run out of movies I want to watch during my trips. Air France has a selection of movies that is 2-3 times the number of movies offered by Brussels.

PRG
BRU
Okay 4.6

Good leg space and went on time.

Cup of coffee would be nice but this you need to buy and this is STUPID Expensive

YYZ
BRU
Okay 5.6

Crew was very pleasant and friendly. Departure and arrival was on time.

Very narrow and uncomfortable seats.

Wed, 10 Jan
YUL
FRA
14h 00m
Tue, 16 Jan
FRA
YUL
16h 03m
C$ 949
Trip: 7 days
Overall 0.0 Poor
Based on 0 reviews
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